Annual Report 2016 - No To Violence Incorporating Men’s Referral Service ABN: 64 524 175 321 PO Box 3022, Burnley North VIC 3121 03 9487 4500 [email protected] ntv.org.au mrs.org.au “When we fail to set boundaries and hold people accountable, we feel used and mistreated. This is why we sometimes attack who they are, which is far more hurtful than addressing a behaviour or a choice.” ― Brené Brown Contents About Us 01 Chairperson’s Report 03 CEO’s Report Our response to the Royal Commission into Family Violence recommendations specific to Perpetrator Accountability Get to know our Board Overview of NTV/MRS services Men’s Referral Service and After Hours Service Statistics and trends - Men’s Referral Service - After Hours Service - Observed Trends The journey of a phone call: in conversation with a Telephone Referral Worker 04 06 08 11 Graduate Certificate in Social Science (Male Family Violence) Training and Professional Development Activities Communications, Publications & Resources and Networking 14 15 15 17 Our Funders 21 Our Members 21 Financial Report 23 Glossary of Terms 27 Annual Report 2016 About Us Unification of No To Violence and Men’s Referral Service As there has been significant growth in No To Violence activities and services in Victoria, New South Wales, and now Tasmania, this year No To Violence and the Men’s Referral Service have officially united. The unification has been received by NTV/MRS as a progressive step in the right direction for all NTV/MRS staff, members and most importantly, for users of the service. The strength and resilience that the unification has brought to the organisation is now in line with the future direction of NTV/MRS: a holistic and tailored approach to interventions with men who choose to use family violence and the drivers of their behaviour. No To Violence incorporating Men’s Referral Service No To Violence incorporating Men’s Referral Service (NTV/MRS) is the Victorian peak body of organisations and individuals working with men to end their violence and abuse towards family members. NTV/MRS members come from a diverse range of professional and community backgrounds and work in a number of settings including government, the community sector and private practice. NTV/MRS provides resources and opportunities for service providers to enhance their capacity to successfully engage with men who use violence, and work with men to prevent further violence. NTV/MRS provides training and professional development services, including the Graduate Certificate in Social Science (Male Family Violence) specialising in men’s behaviour change program facilitation, developed in partnership with Swinburne University. NTV/MRS also provides training and professional development to a range of stakeholders within integrated family violence service systems and primary prevention networks across Australia. Men’s Referral Service The Men’s Referral Service is the NTV/MRS male family violence telephone counselling, information and referral service operating in Victoria, New South Wales and Tasmania. Since 1993, the Men’s Referral Service has been Victoria’s central point of contact for men making their first moves in taking responsibility for their violent and abusive behaviour. In 2013, following a state government funding agreement, the Service was expanded into New South Wales. In 2015 we succeeded in obtaining our first contract with the Tasmanian government to provide both strategic advice as well as the telephone response service. The Men’s Referral Service also receives calls from women seeking assistance on behalf of their partners, male family members, or friends, as well as from agencies seeking assistance for their male clients, and direct referrals from courts. After Hours Service The Men’s Referral Service operates the After Hours Service, which employs Telephone Referral Workers to respond to referrals for men generated by Victoria Police across weekends and public holidays. Our Vision To end family violence by working with men. Our Values NTV/MRS is committed to the values below and is developing a competency-based approach to supporting the behaviours which demonstrate these values in our work. Accountability, Gender Equity, Leadership, Change and Respect. A key value is Accountability which can be simply stated as: “We say what we do, do what we say and let people know, and we take responsibility for seeking help.” Our Principles NTV/MRS conducts its work on the following beliefs: • We are a pro-feminist organisation that acknowledges the gendered nature of family violence; • The safety of women and children is central to what we do, and their voices must be heard; • Man’s use of violence is a choice and men must take responsibility for their behaviour; • The definition of “family” includes same-sex, and mixed families; and, • We are committed to demonstrating diversity in our organisation. 01 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Our Strategic Plan 1. One Organisation Embracing both policy know-how and practice experience - we are a unified organisation with different strands to our work, with theoretical and practical expertise of what is required to affect change in the treatment of and behaviour of men who choose to use violence. We are integrated in our approach to knowledge, learning and practice. We know we are doing this when: we use evidence-based policy to drive our work and we get positive feedback from members and partners. 2. Growth and expansion Taking the NTV/MRS policy, advocacy and service offerings Australia-wide in ways that reflect the values we hold. We have a sustainable costed business model that generates income for research and knowledge, and data improvement. We are a dynamic expanding influential organisation. We know we are doing this when: we are invited to share our knowledge, expertise and services to a growing catchment of people and organisations. interventions for tackling male family violence. We know we are doing this when: the number of enquiries about our services and service engagements increase. 5. Professional and structured service to members The peak body that both represents, informs and enables practice improvements. We are highly rated by our members. We know we are doing this when: individual and organisation membership numbers grow steadily. 6. Community anchored voices Pursuing primary preventions and grass roots campaigns to get our message out to the widest audience in the most impactful way. Our partnerships and alliances are robust and generate interagency work and strong community representatives. We know we are doing this when: we garner positive coverage of our work which increases our reach beyond our sector and in to the community. 3. Excellence in service standards Enhancing standards of practice across all aspects of this work and striving for excellence in both our role as the accrediting body as well as constant critique and vigilance about practice. We know we are doing this when: our member organisations provide positive feedback and we are acknowledged as a leader in our field. 4. Training and professional development 7. Modelling pro-feminist behaviour: We walk our talk because we know we can’t demand from others what we can’t do ourselves. We are an open, transparent and fearless organisation where each and every member of staff, board director and volunteer is prepared to really own their own behaviours and be held to account for it. We know we are doing this when: we are widely acknowledged as an employer of choice for all people. Being the ‘go to’ organisation for any individual or organisation seeking expertise and skills in proper 02 Annual Report 2016 Chairperson’s Report This year has been energetic and has seen a huge volume of work undertaken by staff and the Board. Between 2015/16, we have continued our period of significant organisational change to ensure that we meet our obligations and are accountable to the people we work with, to the community, and to our funding bodies. Over the past year No To Violence incorporating Men’s Referral Service refined and set its strategic directions. Through extensive planning and consultation with members, staff and key stakeholders, we revised the values that underpin our practices to better reflect the work we do and the commitment to creating a safer nation for women and children. This has created a new platform as to how we view our work, what our priorities are over the coming years, and how we will achieve them. At the last Annual General Meeting I announced that this year our key goal would be working towards a unification of NTV and MRS. Many people, including funding bodies, had already assumed that we were one body; in several ways this caused some confusion. The unification process was extensive and involved many collaborative steps. The unification process led to an organisational restructure. This process involved looking at how and what we were funded to do and then create positions that reflected our obligations 03 Men’s Referral Service 1300 766 491 and commitments. The process was undertaken by the Change Steering Committee that included staff members, Board Members and experts in human resources and change management. The results have promised a clearer and accountable structure that maximises the skills and knowledge of all staff, and offers sustainable future growth. At this point, I would like to thank all the members of the Change Steering Committee for their hard work and commitment to this process. The Board continued its work through the sub-committees. The Governance sub-committee and Policy subcommittee were merged to better reflect the needs of the organisation. The new Board Members who joined last year enhanced both subcommittees with their diverse skills and experience. They have enabled us to ensure the organisation has met all of its obligations and provided support to Jacqui Watt (CEO) and the leadership team. like to thank Janet Jukes (Deputy Chair), Sejla Kadric (Treasurer), Chris Storm (Secretary), Lucy Gregory, Tim Laurie, Robyn McIvor and Paul Drost for their ongoing commitment, contribution and support to NTV/MRS and our mission. I would like to thank and acknowledge the managers, the staff and volunteers of NTV/MRS for their ongoing dedication and hard work. It is through their hard work and dedication that we continue to be leaders for change in the sector and in the community. Finally, I would like to recognise our CEO, Jacqui, for the leadership, support and commitment she has brought to NTV/MRS, our mission and to the sector. James McCarthy Chairperson No To Violence incorporating Men’s Referral Service This year, the Board said farewell to Lucy Gregory, an invaluable member for the last three years. During her tenure, Lucy was the Deputy Chair and had always been a very active member and leader of the Board. Lucy was an integral member of the Governance and Policy sub-committee and of the recruitment committee. Lucy provided great support to both Jacqui and I and also to the organisation. It was through Lucy’s dedicated work that made the unification of NTV and MRS a clearer and streamlined process. NTV/MRS wishes Lucy all the best for the future and looks forward to continuing our relationship with her in a different capacity. Paul Drost is another of our Board members who will not be continuing on with us next year. Paul has been a member of the Board for the last year. In this time he has also been an invaluable member of the Finance and Risk sub-committee. We would like to thank him for the hard work he has contributed to NTV/MRS. The huge amount of work that was completed this year would not have been possible without the tireless efforts of my Board colleagues. I would No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus CEO’s Report plan was important in order to build a clear vision for the organisation. The next step was to deal with the confusion caused by having two separate organisations. Successfully, the unification of NTV and MRS took place following two special general meetings earlier this year. Between then and the financial year end we have restructured and re-organised the roles and responsibilities. We now have become one organisation operating both as the Victorian peak body and as a major contractor providing specialist responsive services to men. Additionally, we are a secondary consult to agencies concerned with engaging perpetrators of male family violence safely and effectively. What an incredible year 2015/16 has been for No to Violence incorporating Men’s Referral Service. In the past year we have seen more change, both internally and externally in our organisation and working environment, than ever before. We have succeeded in a series of firsts which have placed the organisation in the strongest position yet to expand and deepen our expert role in engaging with men who choose to use family violence in Victoria and beyond. In November, the Board and Management team worked together on a new Strategic Plan clarifying our vision and values and confirming that our purpose is to: “End family violence by working with men”. Our refreshed organisational values being: Accountability, Gender Equity, Leadership and Respect are now agreed. These values are the basis upon which new roles and competencies have been developed to ensure that everyone who works for NTV/MRS can demonstrate those values in actions, and behaviours, not just words. To quote a great man, “we need to be the change we want to see in the world.” (Mahatma Gandhi). The foundational work on our strategic Our recent achievements would not have been possible without the support of my Board colleagues and operational staff. I’d like to acknowledge staff who have departed from the organisation in 2015/16: Scott Mills, Heather McAlister, Ivan Kolker, Rodney Vlais, Mary Karambilas and Daniel Witthaus. I’m happy to confirm the following people in post: Nathan De Guara (Services Manager), Guy Penna (Telephone Team Coordinator, VIC), Denise McAloon (Telephone Team Coordinator, NSW), Che Bishop (Operations Manager), Tarang Chawla (Communications Officer), Susan Weir (Executive Assistant to CEO), Nick Burland (Book Keeper), Louise Simms (Policy Officer) and David Digapony (Workplace Development Coordinator). I’d like to say a big thank you to the Telephone Referral Workers: Brett Tomlinson, Colin Lloyd, Gordon Thompson, Hai Nguyen, Kirk Scotcher, Matt Addison, Rayan Bahamdun, Trent Larkman, Shane Bedwell, Kathryn Wood and Mary Rahilly. I’d also like to extend my thanks to all of the hardworking volunteers. Additionally, I’d like to thank Helen Vine, Peter McDonald, Lauren Brown, Tristan Dang, Sharon Tanner, Loretta Zagon, Amy Tramontano and Katie Liew for supporting our administration in various temporary capacities over the past year. I’d also like to thank the following consultants: Ruth Rozario and Amy Yong from BusinestoryLab, Michael Wilson from Wilson Business Services, Anne Smyth from Organisational Consulting, Carol Ann Gordon from NexGen HR, Gavin Kempin from GKC Consulting Services, Wendy Austin, Emily Jaksch from HR Gurus, Roland Maxwell from Boojum and Camille Gierck from Collaborative Conscience. In November 2015 we succeeded in obtaining our first contract with the Tasmanian government to provide both strategic advice as well as the telephone response service. December and March saw us visiting Tasmania to conduct consultative workshops. In New South Wales we continued delivery of our existing contract with NSW Women’s Health and proposed further work we could be doing to support the interface with NSW Police and the Justice system. We also delivered our first Graduate Certificate Training Program in Alice Springs. The Graduate Certificate is a key part of the specialist training offered by NTV/MRS, and it is delivered in partnership with Swinburne University of Technology as Australia’s only Higher Education certificate in Male Family Violence. Whilst anticipating the Victorian Royal Commission into Family Violence response due in March 2016, and having made our comprehensive submission in June 2015, we produced our first ever state budget submission in February 2016. The subsequent growth in NTV/MRS funding from the Victorian government, to both us and to the 40 Program Providers delivering men’s behaviour change work out in the community, as well the ESI/MARS daily intake services, is in no small way due to the excellent advocacy we have presented consistently over the year. This has made the case for an increase in resources required if we are serious about working with men to end family violence. What is evident from this exceptional year for NTV/MRS is that developing practice, and demonstrating best practice, on which our expertise 04 Annual Report 2016 can be extended is the key. Working with men who choose to use family violence is highly nuanced specialist work and requires a degree of unthinking before a robust approach can be developed. Enhancement of women’s and children’s safety is the crucial outcome we want to see. Engaging with him, the person choosing to use violence, is important. But it is not for the faint hearted; nor are existing models of client engagement necessarily adequate to take on board the gender, power and control issues raised. We’re here, united and readier than ever. Jacqui Watt CEO No To Violence incorporating Men’s Referral Service 05 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Our response to the Royal Commission into Family Violence recommendations specific to Perpetrator Accountability A summary from Jacqui Watt, CEO The release of the report on 30th March 2016 presented NTV/MRS with the single greatest opportunity in the organisation’s history to take up new, expanded and different roles in delivering our State of Purpose to “end family violence through working with men”. Its 227 recommendations include 9 specific recommendations to address perpetrator accountability. We define this as something greater than just punishment. Approaches must be enhanced, strengthened and integrated so perpetrators no longer slip through current gaps. It is the wholesale system reform which arguably presents the greatest opportunity for NTV/MRS to grow its role and to expand and deepen our work, building on the 20+ years of wisdom and experience we have gained in this specialised area. This time is crucial for us. We must make strategic, bold and informed decisions about how to expand our capacity and influence in all aspects of the post RCFV implementation. It is a challenging yet opportune time for our member MBCP providers. Our role is to encourage and advise them on pragmatic solutions to the changes facing the sector. We must provide reports, regular briefings and advice to enable our members and our Governing Board to make clear decisions. Those decisions are required in the following areas: • Capacity building of the organisation and the sector; • Developing our model of the “Spectrum of Interventions” required in working with men; • Options for influencing, and participating in, the new service system in Victoria based around the Safety and Support Hubs; • Options for alliances and partnerships particularly in embracing work with men as fathers ....and with children’s services and in supporting Culturally and Linguistically Diverse and Aboriginal and Torres Strait Islander organisations, and all other areas of intersectionality; • Participation in the Expert Advisory Committee and the review of NTV Minimum Standards; • Our workforce development role in three critical areas; • The specialised workforce and enhanced pathways for expansion/development; • The generalist workforce and option for a specialist training role within this and; • Established standards for practitioner skills training and professional development; • Communications and influencing strategies in Victoria and beyond; • National Peak Body Governance Strategy. We have the opportunity to be part of establishing a world class Victorian Model. This opportunity will not come again. Once our restructure is complete we will establish robust business plans for taking the organisation to the next stage of its development. This is a very exciting time and we can and should anticipate significant growth in the next 3 years. Rosie Batty, Premier of Victoria The Hon. Daniel Andrews MP, and the Hon. Fiona Richardson MP launching RCFV 06 Annual Report 2016 The nine recommendations from the Royal Commission into Family Violence on Perpetrator Accountability Recommendation 85: The Victorian Government [within 12 months]: • map the roles and responsibilities of all government and non-government agencies and service providers that have contact with perpetrators of family violence. • confirm the principles that should inform the programs, services and initiatives required to respond to perpetrators of family violence who pose a high, medium or low risk to victims. Recommendation 86: The Victorian Government convene a committee of experts on perpetrator interventions and behaviour change programs [within 12 months] to advise the government on the spectrum of programs, services and initiatives that should be available in Victoria—in the justice system and in the community— to respond to all perpetrators across varying forms and risk levels of family violence. The committee should consider men’s behaviour change programs, clinical models such as cognitive behaviour therapy, strengthsbased programs and fatheringspecific models, online programs, and services for perpetrators from diverse communities. The expert advisory committee should consist of members with expertise in a variety of disciplines and practice approaches and with experience in working directly with perpetrators and victims of family violence, including those from diverse communities. Recommendation 87: The Victorian Government, subject to advice from the recommended expert advisory committee and relevant ANROWS (Australia’s National Organisation for Women’s Safety) research, trial and evaluate interventions for perpetrators [within three years] that: • provide individual case management where required. • deliver programs to perpetrators from diverse communities and to those with complex needs. 07 Men’s Referral Service 1300 766 491 • focus on helping perpetrators understand the effects of violence on their children and to become better fathers. • adopt practice models that build coordinated interventions, including cross-sector workforce development between the men’s behaviour change, mental health, drug and alcohol and forensic sectors. Recommendation 88: The Victorian Government provide dedicated funding for future perpetrator programs. These should include evaluation studies to establish longer term effectiveness and assist in improving program design in the long term [within three years]. Recommendation 89: The Secretary of the Department of Justice and Regulation approve a broader range of service providers to provide counselling services to perpetrators who are subject to a counselling order issued by the Magistrates’ Court of Victoria under section 130 of the Family Violence Protection Act 2008 (Vic). Such service providers should have expertise in the interplay between family violence and drug and alcohol misuse or mental illness, provided the purpose of the counselling remains within the scope of the statutory objectives of Part 5 of the Act [within three years]. Recommendation 90: The Victorian Government, working with the courts and providers of men’s behaviour change programs, establish an improved process for monitoring the attendance of perpetrators who are ordered to participate in behaviour change programs and the outcomes of their participation in those programs [within 12 months]. • develop a compliance framework, incorporating an accreditation process, for providers of men’s behaviour change programs. Recommendation 92: The Victorian Government ensure that, pending the implementation of an expanded range of perpetrator interventions, funding for men’s behaviour change programs is sufficient to meet demand from those required to attend under a counselling order issued under Part 5 of the Family Violence Protection Act 2008 (Vic) and those who volunteer to attend such programs [within 12 months]. Recommendation 93: The Victorian Government ensure that the terms of reference of the current review of the Liquor Control Reform Act 1998 (Vic) consider family violence and alcohol-related harms. The review should involve consultation with people who have expertise in the interrelationship between family violence and alcohol use. For a far more detailed look at how the recommendations and the COAG Report affect NTV/MRS, please contact [email protected] COAG Advisory Panel on Reducing Violence Against Women and their Children: coag.gov.au/sites/default/ files/files/COAGAdvisoryPanelonReduc ingViolenceagainstWomenandtheirChil dren-FinalReport.pdf Recommendation 91: The Victorian Government, in consultation with No To Violence [within 12 months]: • review and update the Men’s Behaviour Change Programs Minimum Standards to reflect research findings, national and international best practice, and the central importance of partner contact work. No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Get to know our Board James McCarthy Chairperson James has been a Management Committee/Board of Governance member with NTV/MRS for four years and is currently the Chair. He has been a volunteer with the MRS since 2009. James is a Family Violence Case Investigator for the Coroners Court of Victoria. He has worked as a Men’s Behaviour Change Facilitator for Anglicare Victoria in the North and South Eastern suburbs. He has extensive experience working with people with disabilities, disadvantaged youth and in the homelessness sector. James is a member of several other community organisations. He is the current Chairperson of commUnity Plus (previously Community West), C-Collective (an organisation founded by James), and was a previous President of Interchange Victoria. He has a strong commitment to social justice, community development and accountable governance in community organisations. James has enjoyed working with a talented group of people who have worked hard to ensure NTV/MRS meets its mission and values. As he states, “it has been a pleasure to work with people, both staff and volunteers, who put the community and the organisation first and have shown so much commitment to our work.” James’ greatest highlight and achievement in the last twelve months has been the unification of the two organisations, and the development of a new structure. He noted, “I feel we are a sustainable and stronger organisation from this change.” James hopes NTV/MRS continues its vital work with men to create a nation where women and children are safe from family violence. Janet Jukes Deputy Chair Janet Jukes is the Deputy Chair of NTV/MRS and CEO of LifeWorks Relationship Counselling and Education Services. Janet has extensive experience in the community human services sector in both management, service delivery and policy in several fields including youth and family services, homelessness, family violence, community legal sector, and research. Janet has undertaken various leadership and senior management roles at The Salvation Army, Youth Affairs Council of Vic, Youth Development Australia, Fitzroy Legal Service, and the AIDS Council of NSW. Janet has worked as an academic at RMIT in the Master of Policy and Human Services Program and Lectured in Youth work at RMIT, the Australian Catholic University (ACU) and Victoria University (VU). A Centenary Medal recipient for outstanding service to young people, Janet is also a highly respected community activist with extensive networks in the gay, lesbian, and transgender communities. Along with other NTV/MRS Board members and staff, Janet hopes to see the end of gendered violence within Australia, and more broadly. Chris Storm Secretary As a past Men’s Behaviour Change program coordinator, a Graduate Certificate Male Family Violence trainer and a clinical supervisor of Men’s Behaviour Change Program practitioners and trainees, Chris feels that being on the Board has allowed her to continue her involvement at a governance level. It has made it possible for her to contribute to the field of Male Family Violence prevention in an ongoing capacity. Chris believes that the unification of No To Violence and Men’s Referral Service is without doubt one of the major highlights and challenges of the year. As she stated, “this process has made the organisation a tighter and more focused, unified organisation.” Chris’ hopes that the future of NTV/ MRS continues to consolidate as a leading organisation in the prevention of Male Family Violence on a national level, and further develop itself as a membership driven, best practice, professional association. 08 Annual Report 2016 Sejla Kadric Treasurer Sejla is a Chartered Accountant and has over 10 years’ experience in the accounting, tax and business advisory services industry as well as experience auditing not-for-profit organisations. Due to this experience she understands the structures, rules and reporting obligations of not-forprofit organisations. Sejla is a senior manager at ShineWing Australia Pty Ltd. As a Board Member, Sejla’s expertise ensures the organisation has financial and internal control systems to mitigate risks and make well informed decisions. Sejla enjoys working with and learning from the committed and extremely hard working staff and CEO of NTV/MRS, as well as with other Board members. Sejla believes that NTV/MRS is comprised of experts who are all impressive inspiring people that share the same passion and values. A stand out for Sejla was the unification of the entities into one organisation, as she believes this is a positive step in strengthening the organisation for the future. Sejla hopes to expand the capacity and reach of NTV/MRS in order to meet the growing needs of the male family violence prevention sector both locally and nationally. 09 Men’s Referral Service 1300 766 491 Paul Drost Board Member Paul joined the NTV/MRS Board at the AGM in October 2015. He was thrilled to be elected and considered it an honour to be part of an organisation which works very hard to prevent male family violence and keep women and children safe. Not long after the election of the new Board in 2015, the Directors gathered together for a two day weekend workshop to discuss the strategic direction of NTV/MRS. Paul said that this was the perfect opportunity to map out the way forward for the organisation, a chance to talk about the Royal Commission into Family Violence, and perfect timing for the new members of the Board to come together and work closely with one another. This occasion was a highlight for Paul personally. It happened within the first month of him being elected and he was impressed with how well the Board worked in a positive and constructive manner, with all ideas and contributions respected and valued. It was out of this workshop that Paul and fellow Board colleagues were able to produce a strategic plan which was fit for purpose and able to meet the challenges ahead. One of the observations he made of the NTV/MRS Board was the depth of experience and knowledge of the team and the constructive way in which they all engaged with one another. Paul made the following observations: the Board is united and focused on providing support to the CEO, Jacqui Watt, and the wider NTV/MRS team. It is this united purpose which will steer the organisation through the many challenges and opportunities that lie ahead. Paul’s greatest highlight was being part of the NTV/MRS Board in the conversation about being the ‘go to’ organisation on male family violence and leading the way in prevention, by working with men. Tim Laurie Board Member Tim is a director of multiple information technology companies. He primarily provides consultancy services in Information, Communication and Technology to small-to mediumsized businesses and has done so for 20+ years. Tim is married with four children. He has a Bachelor of Applied Science (Computing) and a Post Graduate in Marketing. As a Board Member of NTV/MRS, Tim has a strong commitment to expanding conversations and actions to end domestic violence. Underpinning this commitment is his belief that women and children should be safe and that men should be accountable for their choices. Tim has volunteered as a Telephone Counsellor at Men’s Referral Service, working with male perpetrators of family violence as well as female victims. Tim stated that being on NTV/MRS Board was challenging and rewarding, and that it enabled him to contribute toward solving an issue which faces our society. He feels passionately about this issue. He stated that the organisational restructure has been significant, and at times onerous. He believes that to rebuild the organisation while it continues to operate will create a more effective and efficient organisation to end family violence by working with men. NTV/ MRS exists to end family violence by working with men, and Tim’s opinion is that NTV/MRS fulfils that. He believes that the work NTV/MRS undertakes creates a new context where domestic violence against women and children is unacceptable, and that women and children have a right to experience life free from male-led violence. No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Robyn McIvor Board Member Robyn enjoys contributing to the growth of the organisation from Board level, and the involvement with the development of values and overarching strategic plan. Robyn enjoys the people that she works with on the Board, the CEO and the staff of NTV/ MRS. With a long history of working in the Family Violence sector, Robyn believes that the Board involvement has given her another level of ability to contribute, while no longer directly running Men’s Behaviour Change Programs. Robyn stated that “it has been an exciting time to be involved with the Royal Commission into Family Violence and the rollout of the recommendations. The highlights have been the expansion of the telephone counselling service, success in new tenders, the high level of involvement of the CEO in partnerships and sector consultations and reviewing ways of service delivery, and service integration so that men don’t fall through the cracks and women and children aren’t unsafe.” Her hopes are that the organisation can now enter a period of consolidation and considered expansion having had a number of recent changes, and can continue to do the excellent work which it has done for some time. Lucy Gregory Board Member Lucy Gregory believes that violence against women and children is preventable and can be eliminated. As a survivor advocate, Lucy is committed to fearlessly upholding the rights of women, children and young people affected by male violence. Lucy has had the privilege of working with victim survivors of domestic, family and sexual violence through the various legal and crisis response services throughout the ACT, Queensland and Victoria and specialises in Managing Integrated Community Coordinated Responses to Family Violence. Lucy is also admitted as a solicitor to the ACT Supreme Court. Lucy’s involvement in NTV/MRS is also informed by her work with men in domestic violence crisis services, the criminal justice system and her work managing partner contact programs of Men Behaviour Change Programs. Currently, Lucy is working in Department of Premier and Cabinet’s Co-design, Communication and Consultation Family Violence Reform Unit - Women and Royal Commission Branch. 10 Annual Report 2016 Overview of NTV/MRS services Men’s Referral Service (Victoria, New South Wales and Tasmania) The Men’s Referral Service is a No To Violence male family violence telephone counselling, information and referral service operating in Victoria, New South Wales and Tasmania. Since 1993, the Men’s Referral Service has been Victoria’s central point of contact for men making their first moves in taking responsibility for their violent and abusive behaviour. In 2013, following a state government funding agreement, the Service was expanded into New South Wales. In November we also succeeded in obtaining our first contract with the Tasmanian government to provide both strategic advice as well as the telephone response service. The Men’s Referral Service also receives calls from women seeking assistance on behalf of their partners, male family members, or friends, as well as from agencies seeking assistance for their male clients, and direct referrals from courts. After Hours Service (AHS) The Men’s Referral Service operates the After Hours Service, which employs Telephone Referral Workers to respond to referrals for men generated by Victoria Police across weekends and public holidays. Statistics and trends Men’s Referral Service Trends identified from Online Call Response Sheets (OCRS) The total number of incoming calls to the MRS has increased from 6,440 in the 2014/15 financial year to 9,164 in the 2015/16 financial year. This represents a total increase of 70%. Incoming callers who are not clients from Victorian After Hours Service referrals are recorded on the OCRS database with the analysis as follows: Financial year Total number of callers Men callers Women callers Agency callers 2014/15 6,440 70% 12% 18% 2015/16 9,164 73% 10% 17% There has been a decrease in the number of women calling over the last 12 months with an apparent peak in the 2014/2015 year. The number of callers who have had some type of judicial order has remained fairly constant at 45% for the 2015/2016 period. However, there has been a marked increase in the number of men contacting as a direct referral from the courts or after receiving information provided by the courts. Men calling with direct referrals from court 2014/15 11.5% increase (29% of callers) 2015/16 34% increase (37% of callers) Men who have had previous contact with MRS have re-engaged slightly higher in the last financial year: Previous MRS clients re-engaged 2014/15 3% 2015/16 4% The 2015/16 financial year saw a significant increase in agencies identifying male clients as users of Family Violence: Agencies identifying male clients as users of Family Violence 2015/16 11 Men’s Referral Service 1300 766 491 597% increase No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus After Hours Service (AHS) From the 1st of July 2015 to the 30th of June 2016, NTV/MRS received 18,018 fax referrals from Victoria Police. This has increased 77% from the 2014/15 financial year where 13,907 referrals were received. Total contact attempts for the 2015/16 financial year was 10,845. This has increased by 13% from the 9,616 call attempts made during the 2014/15 financial year. Observed trends A • • • number of Telephone Referral Workers identified increases in the following areas: Intergenerational violence: respondent being violent towards parents or partner; Diverse cultures: an increasing number of clients from CALD backgrounds; Complexity of issues: respondents presenting with a number of issues including mental health, drug & alcohol and accommodation; • Drug affected: 18-24 age cohort who have been violent towards their parents or partners; • There has been a steady increase in calls coming from the age group of men age 30+. 12 James McCarthy (Chairperson), The Hon. Jenny Mikakos MP and Jacqui Watt (CEO) Jenny Mikakos MP chatting to a Telephone Referral Worker at MRS All NTV/MRS together to send off dedicated volunteers. 13 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus The journey of a phone call: in conversation with a Telephone Referral Worker Earlier this year, an irate man called the MRS and spoke to a Telephone Referral Worker. The conversation started along the lines of a recent court appearance, there was a civil order in place and the caller was still unclear why they had to call the MRS. Instantly, the worker realised there was something else wrong with the man, he did not know how to talk about what was happening to him, openly and honestly. Creating a nonjudgemental environment was at the worker’s front of mind, so questions were raised as to how this man had ended up in court, with an outstanding civil order. With caution, the man started explaining how certain factors weren’t his fault. He explained his acute financial stress, his partner’s lack of understanding and the general stress factors involved with having kids. He explained that his anger, frustration and lack of control had led to controlling behaviour, and physical assault. At this point, the irate man was becoming far more open to discussion, and it was because the worker acknowledged that financial stress and other factors of life can cause a lot of stress. When the worker asked why the police and courts had got involved the man became quite irritated. He proceeded to tell the worker that the police and courts were involved because they thought he’d lost control, and now, he was beginning to realise he had. He told the worker everything had become one big mess. He went on to explain how the police and court involvement had made him angrier, feel a great sense of loss and control, and the only way to regain control was to fight. Once the reasons behind this man’s behaviour were identified by the worker, the worker asked the man if he could separate the circumstances, his behaviour and the outcomes. The worker empathised with the man, and helped him to see how his behaviour directly affects his partner and children. The worker highlighted the man’s active choices, and communicated where he was directly accountable. This was all starting to make sense to the man and his urge to challenge the worker eased, which made it easier to have a challenging conversation, adult-to-adult. By the end of the call the man was thanking the worker for speaking with him. He said he’d felt heard, and that he understood and could definitely see how his behaviour was harming his partner and children. After the anger, blame and shame had subsided, the man said he was terrified about losing his children, and that he understood his behaviour needed to change. The worker then provided invaluable resources to the man, and referred him to a Men’s Behaviour Change Program in his local area for long-term support. Our highly skilled, trained and experienced Telephone Referral Workers use strategies when working with male callers, such as: • It is helpful to employ different strategies when a caller is in each of these three states pre-contemplative, contemplative and action-focused. It’s the worker’s job to identify where the caller is on the continuum; e.g. asking yourself ‘what will take him to get from pre-contemplative to action- focused?’. • Initially, the first phone call is often ‘seed planting’. It is futile to think one phone conversation will fix and/or change the caller’s behaviour entirely. Generally, the caller will at least have slightly increased awareness and insight into their behaviour the next time a situation escalates. Increased self-awareness may be the beginning of long-term behavioural change. • A lot of workers use an invitational approach rather than a punitive approach. Police/courts often employ punitive approaches and measures. The invitational working style also fills the gap between condoning gendered behaviour and incarcerating men for perpetrating violence against women, children and other men. • Help them to empathise with the impact on other people; • Ask them ‘what’s important to you?’; • Ask them ‘what do you want the future to look like?’; • Ask them if they want to repair their relationship and be with their partner and kids; • Recognising that children can be a motivator to bring about permanent change; • Some men struggle to figure out what they’re fighting for, other than merely fighting the intervention order. They often need guidance around meaningful goal setting; • Help them identify and build the bigger picture. Assist in outlining what they’re working toward; • Help them identify what needs to change; ‘what’s in your control to change’, ‘do you have a parenting plan?’; • Help them see that an intervention order can be helpful in creating that deliberate space between harmful behaviour and achieving meaningful, long-term change; • Have open discussions regarding how their behaviour affects the bigger picture, and their overall goals; • Avoid discussing legal ramifications and focus on bringing about meaningful change; • Ask them to look at their behaviour in a different way; ask ‘if police and courts weren’t in the equation would you still consider your behaviour harmful and dangerous?’ • Keep bringing it back to their family’s experience of him; • Anecdotally, 90% of men callers self-identify as ‘the good guy’, and this creates a great opportunity to start having conversations around how misguided the good guy/bad guy binary is, what gendered violence is, and what it means to experience inherent privilege as a man in society. 14 Annual Report 2016 Graduate Certificate in Social Science (Male Family Violence) In partnership with Swinburne University of Technology, the Graduate Certificate in Social Science (Male Family Violence) study program provides a vital entry point for people aiming to undertake complex and challenging work with men who use family violence. This course is aimed at qualifying and teaching best practice skills to students who seek to work at a deeper level with men who use family violence. Semester breakdown Semester 1 intake Semester 2 intake Total of 25 students enrolled Total of 21 students enrolled 7 students from Alice Springs; 18 students from Melbourne All students from Melbourne Of the 25, there were 2 withdrawals (one from Alice Springs and one from Melbourne) out of the program and the remaining students finished their final Practicum 2. Due for completion end October/ early November 2016. Of the 21, one student withdrew for personal/family reasons. The remaining students are completing their final lectures during October, 2016. Behaviour Change Group Facilitators We would like to officially acknowledge and thank the main facilitator of the course, Ada Conroy of WHIN (Women’s Health in the North). We would also like to extend our thanks to the other facilitators, Carina Holmquist and James McCarthy. Additionally, we would like to say a big thank you to all of our members who continually supported the co-facilitation and opportunities for students completing the course. We look forward to our members continued support in 2017. We are in the preliminary stages of organising and reviewing the course for 2017. The course will be delivered in a format, offering a strong basis of training for aspiring industry practitioners. Details will be available early 2017. Please subscribe to our e-news or follow us on Twitter to get the latest updates about the course. Training and Professional Development Activities NTV/MRS is the only specialist provider of training for engaging with, and holding accountable, men who choose to use family violence in Australia. We also provide training in capacity-building for engaging men in the primary prevention of men’s violence towards women, and in working towards gender equity. Here are some examples of our training and professional development activities that featured in the past financial year: Graduate Certificate in Social Science – Male Family Violence This Graduate Certificate study program provides a vital entry point for people wanting to undertake complex and challenging work with men who use family violence. It builds skills and qualifications to work at a deeper level with men who use family violence. Shame and engaging men who have been violent: Opportunities for MBCP facilitators This full-day workshop explored the nature of shame and how this powerful emotion impacts upon our efforts to engage men who have been violent toward those they have cared for. Working With Same-Sex Attracted Men Who Use Violence in Their Relationships Victoria AIDS Council hosted a professional development workshop with speakers including Victoria’s Gender & Sexuality Commissioner, Rowena Allen, and facilitators of the ReVisioning same-sex attracted men’s behaviour change program. The morning included many opportunities for attendees to share their own experiences and challenges in practice, ideas for how to expand this work beyond same-sex attracted men and how a community of practice might work. Collaborations in Fathering Intervention: Lessons Learned from Caring Dads No To Violence in partnership with CPS Berry Street and Melbourne University collaborated with Katreena Scott and Tim Kelly, developers of the Caring Dads program from Canada. The Caring Dads program took participants through the program philosophies and materials. There were opportunities to practice some of the key exercises from the program and will model how Caring Dads helps men: move from a position of minimisation to engagement; recognise the need to become more child-centred and respectful in their relationships with children and children’s mothers; and change their abusive behaviour. 15 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Men’s Behaviour Change Network NSW – 2nd Annual Conference This conference was for accredited MBCP providers and practitioners, future providers, program managers and professionals wishing to develop their skills in engaging men who use abuse in the home while prioritising the safety of women and children. Gender Equality Strategy Submission Our Watch, supported by No To Violence /Men’s Referral Service, Domestic Violence Victoria, CASA Forum, and the Federation of Community Legal Centres Victoria, made a submission to the Victorian Government’s Gender Equality Strategy. Narratives of Desistance from Intimate Partner Violence against Women with Carlos Clavijo Considering emotions and mentalisation in working with men who use intimate partner violence, and fostering narrative identity change through scaffolding conversations. Practice based professional development forum NTV/MRS presented an innovative and dynamic practice-based forum for men’s behaviour change and partner contact practitioners. It was held in Melbourne over three days (August 18-20, 2015), the forum featured practitioners from around Australia showcasing their innovative practice in MBCP and partner contact work. Unpacking the alphabet: LGBTI people, their experiences of violence and implications for the family violence sector A NTV/MRS half day professional development workshop about LGBTI (Lesbian, Gay, Bisexual, Transgender and Intersex) people and their experiences of violence and abuse. Complexities and opportunities in accountability for men who perpetrate family and domestic violence: What this means for community based, civil and criminal justice systems agencies. This 1 day workshop was facilitated in Broome on 11 March 2016 for Anglicare WA. Up to 60 people attended this workshop. Risk Assessment and Management Panel (RAMP) training Two programs were run for DVRCV, one in Melbourne in February and the other in Mildura in February. Cross Border – Alice Springs. This three day training program run in April 2016 covered the following issues: • Family Violence: the facts, prevalence, smoke screens and avoiding responsibility; • Invitations to collude and key principles in avoiding collusion; • Engagement skills: building the relationship; working with shame; looking for and naming strengths; building men’s and women’s capacity, confidence and responsibility; • Cognitive behavioural therapy techniques to support respectful and safe decision making; • Group facilitation skills; • Gendered issues of co-facilitation; • Supporting each other in Country: Policies and Procedures; supervision & debriefing. Extra training activities at a glance: • No To Violence and the Men’s Behaviour Change Network NSW were pleased to offer subsidised training on “Working with men who use Family Violence”; • We have provided awareness training on engaging with men who use family violence, with DHHS; • We presented for 90 minutes as guest presenter on MBCP and partner contact, with DVRCV; • Alongside Dianella Health we provided training and facilitation on Primary Prevention of Violence against Women; • We delivered Victim Services (NSW), 1 day training with the Department of Justice (DOJ), • We delivered Victorian Court network training; • We provided Victorian Equal Opportunity and Health Commission 3 days’ Training for independent review, with Victoria Police; • We worked with Brisbane Forum and Micah Projects Inc. 16 Annual Report 2016 Communications, Publications & Resources and Networking Communications Connect with us online and join in on the conversation: Follow No To Violence: @NTVVic Follow Men’s Referral Service: @MRSinAus Publications & Resources Website and database re-development & enhancement NTV/MRS are currently developing an amalgamated, user-centric website with an integrated database, commissioned by Boojum. NTV/MRS are committed to building an internal database to accurately capture and measure the growing number of members and callers. NTV/MRS have commenced using a sophisticated database with the aim to further build on the database prototype until it is seamless. Elements of DV perpetrator program work An NTV article on weaving education, therapy, accountability, support, and solidarity/struggle for victim-survivor rights in this work. Head to our website to find out more: ntv.org.au Online resource library Stemming from the No To Violence Conference (2012), NTV has published an extensive suite of downloadable practice and policy resources categorised across twelve themes. This online resources library continues to be updated regularly as new resources come to hand. Join the updates alert list to be notified when new resources are published. Towards safe families: A practice guide for men’s domestic violence behaviour change programs No To Violence (NTV) and Red Tree Consulting have written a comprehensive practice guide for the New South Wales government on planning and delivering men’s behaviour change programs (MBCPs). It provides an up-to-date account of acceptable and optimal practice in conducting this work. Download the practice guide and supporting documents from the NSW Department of Justice website and find more resources on the Department’s program provider support page. NTV/MRS Digital Publications E-news and Voice With a subscriber list of more than 500+ people, our e-news is an electronic newsletter containing links to information, stories, articles, analysis and commentary about family violence issues published in the Australian and overseas media. It is also used to promote NTV/MRS professional development events held during the year. In addition, NTV/MRS Voice is a quarterly electronic publication that can be downloaded from the NTV website. To receive digital publications head to our website and fill out your details: ntv.org.au/subscribe/ 17 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Men’s Referral Service marketing material The key messages on the Men’s Referral Service brochures, wallet cards and posters have been adjusted to reflect the restructure and staffing changes at the NTV/MRS and the AHS. Requests for materials from external agencies is strongly increasing. For all requests please contact [email protected]. Eleven ways to boost your work with news media: How to help the media to report prevention of violence against women. In collaboration with Domestic Violence Victoria (DV Vic) NTV/MRS delivered content and insight into the new and practical guide for violence against women practitioners. It is focused on strategic prevention messaging and work with media. To download a free digital copy of the guide please go to the DV Vic website - dvvic.org.au/index.php/dv-vic-mediaprogram-to-prevent-violence-against-women.html NTV/MRS Practice and Policy Resources website NTV/MRS Practice and Policy Resources continue to be updated at ntv.org.au/ppr to provide information, advice and support for family violence practitioners and policy workers. Networking Since our last Annual General Meeting we have been working hard to strengthen our partnerships, joint working groups, alliances and future direction. Excitingly, we have expanded our sector and research partners. Overview of our current partners: Sector Partners Research Partners Aboriginal Organisations WIRE ANROWS Our Watch Victoria Legal Aid RMIT White Ribbon Monash University On the Line University of Melbourne Safe Steps Rotary Melbourne NTV/MRS in Canberra to campaign for full funding for family violence services We delivered a letter to the Prime Minister, spoken to ministers, shadow ministers, backbench politicians and the media about the desperate need to fully fund these services to keep women and children safe. We’ve had meetings with South Australian Senator Nick Xenophon, Queensland Senator Larissa Waters, Tasmanian Senator Jacqui Lambie, Victorian MP Mark Dreyfus (Shadow Attorney-General and Shadow Minister for the Arts), Queensland MP Terri Butler (Shadow Parliamentary Secretary for Child Safety and Prevention of Family Violence) and opposition backbencher MP Tim Watts. Their responses were all positive but of course the power to act rests with senior members of government who frame the budget. Media coverage of our efforts has included a detailed report in the Fairfax media, the ABC Radio’s World Today program and Huffington Post Australia. We look forward to the Commonwealth government heeding our call for funding to help keep women and children safe from family violence. While in Canberra we supported a Junction Australia delegation which is seeking Commonwealth funding to roll-out the David Mandel Safe and Together model of holding perpetrators to account. If we are successful in gaining federal government support, NTV/MRS will be a key partner in the roll-out. 18 Annual Report 2016 Other examples of Stakeholder Engagement Here’s a broad overview of the key people and organisations we have been talking to, and who we’ve been collaborating with on joint working groups and projects. In the past financial year we have spoken to thousands of men about their behavioural choices, spoken to other workers in the sector as secondary consults, and to women about the men in their lives. We have held, facilitated and attended numerous meetings and events over the last financial year. As we continue to build partnerships, alliances and collaborate on progressive joint projects, we ask that you get involved with us, our programs and services. Additionally, we have liaised with The Hon. Fiona Richardson MP, Minister for the Prevention of Family Violence, for the Family Violence Forum at Family Violence Ministerial Roundtables. We attended and participated in the Roadmap to Reform Consultation Workshop for the Strong Families & Safe Children project, and we collaborated with the Sentencing Advisory Council Roundtable on Sentencing trends for Contravention of Family Violence Intervention Orders and Safety Notices. We attended and participated in the Criterion Conference to chair the Ending Domestic and Family Violence Conference, and the ACSO International Interactive Public Panel Discussion to join the discussion(s) Family Violence and its impact on the Community & Do Prisons Change Lives? Along with NSW Police, Department of Justice NSW and Women NSW, we looked at and discussed piloting a consent based referral program for perpetrators. We co-hosted ‘Call Me Dad’, can a violent man change?. We met with and attended various workshops and events with DPC 19 Men’s Referral Service 1300 766 491 and the Family Violence Steering Committee. We met with Family & Children’s Law Research Group and gave a presentation and facilitated panel discussion focusing on what engages men choosing to use violence, and what this means for improving outcomes for children. We spent time with InTouch Multicultural Centre Against Family Violence in attendance of Shoulder to Shoulder: A Forum for CALD Men Standing Together to End Violence Against Women. We welcomed visits from DPC members, and we’ve met with Rosie Batty, Moo Baulch, Our Watch, ANROWS and Fair Agenda for various events and meetings regarding research & development, strategy consultation and future direction. With the aim to co-facilitate and collaborate on future projects we’ve met with Domestic Violence Resource Centre Victoria (DVRCV) and WIRE. The Overcoming Indigenous Family Violence Forum was a highlight for NTV/MRS as it provided best-practice skills and knowledge for working with Aboriginal and Torres Strait Islander communities. The Advocate interviewed Jacqui Watt (NTV/MRS CEO) regarding the Royal Commission into Family Violence recommendations and what it means for our organisation. We attended the Victoria Police Project Steering Committee to expand the conversation on enhancing police response to family violence, and met with Kristen Diemer from the University of Melbourne to discuss our Caring Dads program in collaboration with Berry Street. We’ve met with Helen Campbell from VEOHRC to discuss the AFL Project. We also got involved with the Community Forum, 16 Days of Activism’s project, ‘Let’s talk about respect’. when working with people from the LGBTI+ community. We attended the Melbourne Domestic/Family Violence workshop: Indicators for the National Outcome Standards for Perpetrator Interventions (NOSPI) with James Vecchio (Director), Family Safety Branch DSS Government of Australia. Most recently, our CEO gave a presentation to four Local Heath Districts (Katoomba, Liverpool, Penrith, Bankstown) for their Integrated Violence Prevention and Response Service. The topic was ‘How to safely engage men who may be using violence’. The LGBTI Family Violence discussion facilitated by Rowena Allen, Commissioner for Gender and Sexuality, supported our vision No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Find out more and get involved No To Violence incorporating Men’s Referral Service is the peak body for individuals and organisations working to prevent male family violence. Join NTV/MRS to: - Support Australia’s only male family violence prevention peak body, - Access NTV/MRS professional development events - at reduced cost - to enhance your skills and expand your professional networks, - Access resources and support for your clinical and/or community development practice, - Access our Men’s Behaviour Change Group Work: A Manual for Quality Practice, - Receive our monthly NTV/MRS e-news and the quarterly NTV/MRS Voice, - Contribute to important policy developments in the male family violence prevention field, and - Add your voice to the growing call for more services to help men change their violent and controlling behaviour. Membership Type $350: Organisation - providing an NTV/MRS approved Men’s Behaviour Change Program $200: Organisation - not providing an NTV/MRS approved Men’s Behaviour Change Program $50: Organisation - specialist women’s and children’s family violence service $50: Organisation - Aboriginal controlled community organisation $125: Individual - private practitoner or consultant $50: Individual - working in a specialist women’s and children’s family violence service $50: Individual - working in an Aboriginal controlled community organisation $75: Individual - other $10: Individual - other, unwaged/concession To join, please register at: ntv.org.au/who-we-are/ntv-membership/ Visit us online to find our more information: ntv.org.au, mrs.org.au 20 Annual Report 2016 Our Funders NTV/MRS would like to acknowledge and thank the following funding bodies. Victorian contract is funded by the Department of Health & Human Services New South Wales contract was with NSW Women, Family and Child Services (FACS), and is now with NSW Women, Ministry of Health (MOH) Tasmanian contract is with Safe at Home Coordination Unit, Community Corrections, Department of Justice Our Members NTV/MRS has seen monumental change within the past year. This change has given us time to pause and reflect and identify some of our key strengths. A key driving force of strength and support is drawn from our 100+ members. To all of our individual, life and organisation-based members, we want to officially say thank you. We look forward to what the future brings for our organisation, for you, and most importantly, for women and children experiencing family violence. Membership engagement levels 5 9 Individual - other, Unwaged/Concession Life 8 Individual - Specialist women’s and children 21 Individual - Other 34 MEMBERSHIP TYPES Organisation - providing an NTV approved MBCP with one more sites 10 12 8 Organisation - Not providing an NTV approved MBCP Individual - Private practitioner or consultant Organisation - Specialist Women’s & Children’s WA 3 VIC 90 TOTAL MEMBERSHIPS BY STATE (Number of Members) SA 1 21 Men’s Referral Service 1300 766 491 NZ 1 ACT 3 NSW 5 NT 2 QLD 2 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus Individual Members Aimee McC Andrew C Bernie O’M Carmel F S Carolyn M Cathie N Cathy Z Chris L Chris S Colin B Cristina C Danny B David G Deng G Denise R Denyse McK Dianne McN Erika O Hala A James McC Janet B Janet J Julie S June H Ken H Leo C Life Members Chris G Hilary A Ivan W Marg D’A Margaret H Max C Pete F Rod G Susan G Organisation Members Lucy G Lydia L Lynette S Mark K Mary-Rose K Maya A Michael M Michelle P Mike C Mike W Nicole F Nigel D Olive M Paul D Robyn Mcl Ronald S Sejla K Steve H Suzarn P Tim L Tom S Trish T Sandra M Xavier D Canberra Men’s Centre Child & Family Services Ballarat Gippsland Women’s Health Service Hall McMaster & Associates MonashLink Community Health Service Relationships Australia (WA) Tangentyere Council Kildonan Uniting Care Men & Family Centre Oz Child Sunbury Community Health Service Nexus Primary Health Caraniche Latrobe Community Health Service Springvale Community Aid & Advice Bureau Bethany Community Support Inc. Gateway Health Christ Church St Kilda Parish Emerge Women & Children’s Support Network Plenty Valley Community Health Annie North Inc. Eastern Access Community Health Anglicare Vic Berry Street Northern Family & Domestic Violence Service Brophy Family & Youth Services Centre Against Violence Chrysalis Support Services Inc. CommUnity+ Cross Borders Programs Djerriwarrh Health Services Family Life Vic Gippscare Salvation Army/ SalvoCare Eastern, Gippsland Gippsland Lakes Community Health Grampians Community Health Inner South Community Health Service Junction Australia SA LifeWorks Relationship Centre Counselling and Education Services Link Health & Community Mallee Sexual Assault Unit/Mallee Domestic Violence Services Menslink NQ Domestic Violence Resource Service Peninsula Community Health Service Quantum Support Services Relationships Australia Victoria VACRO Victorian AIDS Council WIRE Women’s Information CatholicCare Sandhurst Family Care Relationships Australia Canberra & Region Safe Steps Sunraysia Community Health Services Ltd 22 Annual Report 2016 NO TO VIOLENCE INCORPORATING MEN’S REFERRAL SERVICE INC. ABN 64 524 175 321 FINANCIAL REPORT FOR THE YEAR ENDED 30 JUNE 2016 Extracts of key sections of the accounts are included in this report. A full set of audited accounts will be provided on request 23 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus NO TO VIOLENCE INCORPORATING MEN’S REFERRAL SERVICE INC. ABN 64 524 175 321 INCOME AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 30 JUNE 2016 2016 $ 2015 $ 2,164,761 315,935 93,196 264,119 15,902 682 1,689,825 5,400 313,684 26,708 19,342 2,854,595 2,054,959 1,863,800 67,214 28 75,798 83,395 3,360 67,413 67,923 38,852 21,167 48,163 1,666,471 44,842 77,707 50,313 105,645 20,199 272 9,475 61,631 25,642 2,337,113 2,062,197 517,482 (7,238) - - Profit after income tax 517,482 (7,238) Retained Profits at the beginning of the financial year 113,047 120,285 630,529 113,047 INCOME Grants Transfer of net assets - NTV on liquidation Training Income Service Charges to NTV Interest received Sundry Income EXPENDITURE Staffing costs Information Technology NSW operations Office administration Occupancy and utilities Promotion Training group Change Program External consultancies Service Provision Other expenses Profit before income tax Income tax expense 24 Annual Report 2016 NO TO VIOLENCE INCORPORATING MEN’S REFERRAL SERVICE INC. ABN 64 524 175 321 ASSETS AND LIABILITIES STATEMENT AS AT 30 JUNE 2016 2016 $ 2015 $ 1,007,718 59,897 2,673 184,336 1,254,624 1,167,632 57,858 1,225,490 148,033 148,033 33,870 33,870 1,402,657 1,259,360 CURRENT LIABILITIES Trade and other creditors Grants in Advance Provisions TOTAL CURRENT LIABILITIES 389,869 125,694 231,080 746,643 155,258 796,320 169,250 1,120,828 TOTAL LIABILITIES 746,643 1,120,828 NET ASSETS 656,014 138,532 MEMBERS’ FUNDS Retained profits Reserves TOTAL MEMBERS’ FUNDS 630,529 25,485 656,014 113,047 25,485 138,532 CURRENT ASSETS Cash Trade and other receivables Inventory Financial assets TOTAL CURRENT ASSETS NON-CURRENT ASSETS Property, plant and equipment TOTAL NON-CURRENT ASSETS TOTAL ASSETS 25 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus NO TO VIOLENCE INCORPORATING MEN’S REFERRAL SERVICE INC. ABN 64 524 175 321 STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2016 2016 $ 2015 $ 1,494,135 675,664 (2,032,266) 15,902 1,859,473 338,426 (2,327,989) 26,708 153,435 (103,382) CASH FLOWS FROM INVESTING ACTIVITIES Investment of funds in term deposits Payments for purchase of property and equipment (180,994) (132,355) (20,333) Net Cash provided by (used in) investing activities (313,349) (20,333) Net increase (decrease) in cash held (159,914) (123,715) Cash at the beginning of the year 1,167,632 1,291,347 Cash at the end of the year 1,007,718 1,167,632 CASH FLOWS FROM OPERATING ACTIVITIES Receipts from grants Other receipts Payments to suppliers and employees Interest received Net Cash provided by operating activities 26 Annual Report 2016 Glossary of Terms NTV / MRS - No To Violence Incorporating Men’s Referral Service AHS - After Hours Service ANROWS - Australia’s National Research Organisation for Women’s Safety COAG - Council of Australian Governments DHHS - Department of Health & Human Services DPC - Department of Premier and Cabinet DV Vic - Domestic Violence Victoria DVRCV - Domestic Violence Resource Centre Victoria DOJ - Department of Justice and Regulation MBCP - Men’s Behaviour Change Program MCBG - Men’s Behaviour Change Group RCFV - Royal Commission into Family Violence 27 Men’s Referral Service 1300 766 491 No To Violence: @NTVVic, Men’s Referral Service: @MRSinAus
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