Case Study KWM Karl Weisshaar Ing. GmbH brings high availability to production Objective Maximum availability of all data and production machines with minimum expenditure on IT administration Metal processing company uses HPE 3PAR StoreServ Storage system with transparent failover Approach Installing two HPE 3PAR StoreServ Storage systems with automatic transparent failover and HPE Proactive Care Services IT Matters • Very low administration expenditure as the solution is simple to manage • Automatic transparent failover means that the storage solution no longer needs to be restarted after a failure • The HPE 3PAR StoreServ Storage systems are easy to expand in the event of performance bottlenecks Business Matters • High availability of all applications and data, including for production • Even higher availability due to HPE Proactive Care Services KWM Weisshaar needs an IT infrastructure with high availability. Which is why the company recently installed two Hewlett Packard Enterprise 3PAR StoreServ Storage systems with automatic transparent failover. This ensures that data is stored consistently on both systems, which are situated 400 metres apart on the company’s site. Challenge High availability for all business applications and production machines With over two thousand tonnes of steel, 2,000 tonnes of stainless steel and 600 tonnes of aluminium - KWM Weisshaar processes huge volumes of sheet metal every year. These figures make the mediumsized company one of the big players in Germany’s sheet metal working industry. It employs around 500 people and covers the entire process chain for the sector with its five key business areas: engineering, sheet metal working, joining and welding and assembly and logistics. This focus is one of the reasons behind the growth of the company, which was founded in 1979. KWM Weisshaar has been continually expanding its business over the years, bringing in new, automated, economical technologies. This includes the installation of a new 3D laser system and a press brake. Case study KWM Karl Weisshaar Ing. GmbH Industry Metal processing Page 2 “The test was a real highlight: While production was still running, I switched from one storage system to the other and not one of our employees noticed. Operations continued as if nothing had happened. That was when we knew that we could seamlessly maintain business continuity even in an emergency situation without a great deal of effort from us in the IT department.” – Peter Wendel, information technology, KWM Karl Weisshaar Ing. GmbH “More and more machines and systems related to production and logistics are now IT-based. Without IT, it just wouldn’t work,” explains Peter Wendel, who works in the IT department at KWM Weisshaar. The degree of automation is incredibly high. For example, the ERP system is connected directly to the laser and die-cutting systems so that orders can be sent directly to the machines. There is also a direct connection to the warehouse so that all of the materials required for an order can be picked automatically. “What this means for us in the IT department is that we have to ensure that the machines and systems are available up to 99.9 per cent of the time,” says Wendel. “If they are not, production can no longer work on any more jobs - or logistics stops receiving finished components from the factory. Which is why having a fail-proof storage system in the data centre has become increasingly important for us over recent years.” Many of the processing machines run around the clock, even at weekends. And without human operators. Until a few months ago, KWM Weisshaar relied on two HPE StorageWorks EVA4400 systems installed in two data centres situated 400 metres apart at the company’s site in Mosbach. The systems on them included an ERP system, Microsoft® Windows® Server 2008 and a Microsoft SQL database for the automated high rack warehouse. All of the servers are, where possible, virtualised with VMware. The two HPE StorageWorks EVA4400 allowed the system to be redundant, i.e. one system was a productive system, the other a supporting system. “The disadvantage was that if it went down, we would have to shut down and restart the systems, meaning that availability was not as high as we wanted,” remembers Wendel. But he had already spotted a solution: the HPE 3PAR StoreServ Storage system with transparent failover. If one data centre goes down, the second data centre at the site can completely assume all of its functions in a very short amount of time. Solution HPE 3PAR StoreServ Storage system with transparent failover As the service period for the HPE StorageWorks EVA4400 systems was coming to an end, it was clear to Wendel that KWM Weisshaar should move to the HPE 3PAR StoreServ Storage system. Case study KWM Karl Weisshaar Ing. GmbH Industry Metal processing Page 3 “The transparent failover option is only available with the HPE 3PAR StoreServ Storage system. I had also read that the transparent failover concept had worked very well at Datev across a distance of 20 kilometres. So I said to myself: If a big company like that is happy with the solution, then it’s the obvious choice for a medium- sized one like us,” says Wendel. “We were also very satisfied with the service we had received from Hewlett Packard Enterprise with the old storage system.” Following a visit to the HPE lab in Böblingen to find out more about the technical aspects of the HPE 3PAR StoreServ Storage system, the company worked with experts from HPE to design the system. As the old storage systems held around 12TB of data, the company decided on two HPE 3PAR StoreServ 7200 Storage systems with a total of 27TB of gross storage space. Depending on the security level, this equates to a net total of 18TB, and the volume can be expanded as needed by installing additional drives. “This means that we have a sufficient buffer for the next few years,” says Wendel, confidently. KWM Weisshaar also equipped the two HPE 3PAR StoreServ 7200 Storage systems with various software functionalities. For Wendel, the most important of these is the HPE 3PAR Replication Software Suite, as the transparent failover feature was the key factor when it came to choosing the storage solution. It uses the HPE 3PAR Peer Persistence function to replicate all data regularly, synchronously or asynchronously, across the two sites, ensuring that the metal processing company is well prepared for a disaster recovery situation - the data is always stored consistently across the two EDP rooms. “With the HPE 3PAR StoreServ Storage system, we can now mix the data between the two EDP rooms and no longer have to define a primary and secondary location,” says Wendel. “The only reason we still do it because we always have done.” Benefit Consistent data storage and availability in the event of a disaster KWM Weisshaar has luckily not had to deal with a disaster recovery event since the HPE 3PAR StoreServ 7200 Storage systems were installed. But the IT department knows that the automated transparent failover works. “That was a real highlight for us. While production was still running, I tested the system by switching from one HPE 3PAR StoreServ Storage system to the other and not one of our employees noticed. Operations continued as if nothing had happened. That was when we knew that we could seamlessly maintain business continuity even in an emergency situation without a great deal of effort from us in the IT department.” Case study KWM Karl Weisshaar Ing. GmbH Industry Metal processing Customer at a glance Hardware • HPE 3PAR StoreServ 7200 Storage system Software • HPE 3PAR Operating System Software • HPE 3PAR Replication Software Suite • HPE 3PAR Reporting Software Suite • HPE 3PAR Application Software Suite for VMware HPE services • 24x7 HPE Proactive Care Services “Managing the HPE 3PAR StoreServ Storage system is convenient and simple, so it takes very little effort for us to manage the entire storage environment. The HPE 3PAR StoreServ Storage system runs very smoothly for us. Once it was set up in the VMware environment, it essentially became a black box that we never have to think about.” – Peter Wendel, information technology, KWM Karl Weisshaar Ing. GmbH Another feature of the HPE 3PAR StoreServ Storage system that Wendel finds particularly important is how easy it is to manage, as the IT department at KWM Weisshaar has just five people to monitor the entire IT infrastructure, from the machine controllers to the telephone system. “Managing the HPE 3PAR StoreServ Storage system is convenient and simple, just as it was with the HPE StorageWorks EVA, meaning that it takes very little effort for us to manage the entire storage environment. The HPE 3PAR StoreServ Storage system runs very smoothly for us. Once it was set up in the VMware environment, it essentially became a black box that we never have to think about,” emphasises Wendel. “The experts from HPE can recognise possible problems at a very early stage. The few times this has happened, we got a call from HPE before the alert came through the system.” In order to save internal resources, KWM Weisshaar decided to purchase HPE Proactive Care Services for the storage environment. “This increases the availability and stability of our IT environment even further.” Learn more at As its next step, KWM Weisshaar intends to install and run the HPE 3PAR Application Software Suite for VMware. This will allow the administrators to create array-based online VM snapshots, and will make restoring data even easier. And the HPE 3PAR Reporting Software Suite is set to follow in the next few months: “This would allow us to detect any possible bottlenecks with things such as database applications in the HPE 3PAR.” hpe.com/info/justrightit hpe.com/storage/sds Sign up for updates Rate this document © Copyright 2015-2016 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. 4AA5-6911EEW, February 2016, Rev. 1
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