THE ULTIMATE CHECKLIST
YOUR ARRIVAL
 Do this stuff BEFORE YOU ARRIVE
GETTING SETTLED
LET’S GET ACQUAINTED




Read our Pre-Arrivals Guide
If you are driving, check roadworks and traffic in the area
Check parking directions for your residence
Pack you photo ID (passport, driving licence or national identity
card)
 Have your arrival slot booking and online induction certificate
printed or available on your mobile phone
 Check our latest updates here
 Do this stuff WHEN YOU ARRIVE
 Park safely before unloading – there is no parking at residences
 Check in with the team and pick up your access card
 Got a bike? Store it and lock it!
 Do this WHEN YOU GET YOUR ROOM KEYS




Move your bags in. Get unpacked
Check behind your kitchen door for fire safety information
Find a shelf in the kitchen and put your perishables in the fridge
Explore your new residence!
 Do this stuff THIS WEEK
 Haven’t completed your online induction? Attend a session with the
Residence Life Team and get it completed ASAP
It’s a big day. A very big day. A humongous day. So much to do, so much to
remember, so many new faces. Don’t worry. Our guide to your residence will see
you through your first few days.
 Always REMEMBER






Keep your College ID Card with you always
Don’t hang or stick anything to the walls
Respect your neighbours and keep noise down to a minimum
No smoking except in designated areas
Absolutely no drugs
Residence Life Assistants and Wardens are here to help you!
Your safety is PARAMOUNT
The essential NEED TO KNOW
Fire Safety
Who to call
 Please read the posters located within the kitchen, and on the back of your
bedroom door. These “Fire Routine” notices within the building give advice on
actions to be taken in the event of a fire or a fire alarm operating.
Residence Life Assistants & Wardens
 If you hear the fire alarm please evacuate the building immediately and do
not re-enter until told to do so by a member of staff or the fire brigade.
If you need help, support or advice, speak to an RLA: they know the latest about
College services and help to organise events at the residence too. Their duties
also include drop-in sessions at Reception and late-night patrols during quiet
time.
 If you discover a fire dial 999 immediately and use the break glass point to
set the alarm. Don’t wait for the residence’s staff to do it.
 If you accidentally set the fire alarm off please inform reception immediately
and tell them it is a false alarm. If you don’t report the false alarm within 3
minutes the Fire Brigade will be called and you might be held responsible for
the attendance of the Brigade and an unnecessary evacuation of the building.
 Never put yourself at risk.
The nice people in red T-shirts that you’ll see around the site are your Residence
Life Assistants – or RLAs. They’re the glue that makes living here all the better.
You can find pictures and contact details of the RLAs in Reception, so you can
put names to faces.
The Wardens manage the Residence Life Assistants and are there to provide you
with more guidance when you come across tricky situations or just feel like
talking to someone more senior.
Emergency
 Do not cover smoke detectors or interfere with the fire safety system.
In the event of an emergency: call 999 for the emergency services and inform
reception so that they can allow emergency personnel quick access to the site.
The Fire Alarm is tested every week, please check the day and time on the
Local Team
reception boards. During these test, the alarm will sound for approximately 3040 seconds. This is a weekly test of the system and you are not required to
evacuate. However, if the alarm sounds for longer than 45 seconds or at any
other time then it is the real thing and you must evacuate immediately.
The on-site team can help you with any enquiries and assist or refer you to the
right channels to resolve any issues. The office is open every day, 24 hours a
day.
Welfare & Wellbeing
You can call on a Warden or Residence Life Assistant for help or assistance of
any kind. They will be coming around your flats in the first two weeks to introduce
themselves. You have also been given their contact card on arrival. – keep it
handy.
Read this BEFORE YOU UNPACK

Your room

Your walls

Please look after your room. That means not attaching anything to the walls,
including Blu-Tac, tape, and pins, because walls with holes and patches of
chipped paint are an eyesore for whoever’s has your room next. Likewise, they
may not share your taste in paint, wallpaper or curtains, so don’t go all 60-Minute
Makeover on us and start redecorating.
Your electrical appliances
There are a few things to remember about using things with plugs.






You’re welcome to use your own small electrical appliances that are in
good working order. Make sure anything electrical is switched off and
unplugged when you leave your room.
Take care with hairdryers and straighteners: hot air and steam from
these can set off fire alarms. Use them as far away from the fire
detector as you can.
Do all your ironing in the kitchen or laundry room.
Don’t use multi-plug adaptors.
We know how essential a good cup of tea is, but... Never use a kettle or
any kind of cooking appliance in your room or the hallway.
If you’re bringing electrical items from outside the UK, you need to make
sure they don’t burn down the building. That means fitting your plugs with
three-pin adaptors that comply with the British electrical system (230V,
50Hz) and British Standard BS 1363. It’s best to buy these and any new
electrical equipment from retailers here in the UK when you arrive.
You must not...
There are a few basic ground rules to a life of harmony and happiness with your
fellow residents:

No drugs (we operate a zero tolerance policy)
No smoking of any kind (including e-cigarettes) except in designated
areas.
No candles, hookah pipes, incense burners, fairy lights and barbecues,
or anything else involving a naked flame.
When coming back from a late night, remember: your neighbours and
flatmates need to get their sleep, so be considerate and avoid excessive
noise outside the residence and in the courtyards. Drinking at the
residence’s entrance is a no-no. And don’t slam doors.
Your heating
Please remember, during the winter your room will never get as hot as in the
tropics, so wearing warm clothing is essential. But if you’re getting chilly you can
hit the thermostat’s boost button, which will raise the temperature to 21C for a
period of two hours. We don’t allow the use of electric heaters in rooms.
Your cleaning
Ah yes, one subject that you maybe didn’t bank on learning about when you
applied to university.
Corridors, hallways and public areas in the residence are cleaned by our staff.
But... All residents are responsible for keeping their rooms clean. Welcome to
independence! You’ll need to vacuum and dust your room regularly (once a week
is better than once a month) to avoid negative remarks when it comes to routine
room inspections. There are vacuums, mops, buckets and brooms available in
your residence that we know you’ll enjoy using! Remember to clean up after
yourself in the kitchen, and always put food away in the fridge or on your shelf.
Biscuit crumbs and stray morsels of Pot Noodle have been known to attract
unwanted guests...
The kitchen/lounge area of your flat will be cleaned by staff once a fortnight,
however that should not be relied upon as your main clean. If kitchens are not in
an acceptable enough condition, it will not be cleaned.
More AFTER YOU’VE UNPACKED
Think about this on your FIRST NIGHT
Facilities
Getting along
Post and deliveries
Peace and harmony
All letters will be left in your mailbox. Check it daily. If you receive a parcel that is
too large to post or it needs signing for, it will be held in reception and an email
will be sent to you.
It takes a lot to live together. University is a once-in-a-lifetime chance to meet and
make friends with people from places and backgrounds a long way from your
own, in a single, amazing place.
When giving out your address, make sure to include your room number and the
full postal address, as shown above. Recorded mail and packages will be held at
Reception for safe keeping until signed for with your ID card.
Of course, we don’t expect you to become best buddies with everyone in the
residence. But we do expect everyone here to do their best to get along. Which
means respecting your neighbours’ rights at all times.
A full address list is provided at the end of this to ensure you get post in a timely
manner.
Keep it down
If you order a food delivery, such as pizza, you’ll need to collect it from the
delivery person in Reception.
Laundry
Try doing a wash once a week. Take your laundry to the, er, laundry with your
washing liquid and pre-paid smart laundry card (register it and pay / top-up
online). That’s right: no coins needed! Don’t wash clothes or bed linen in your
room or kitchen. Don’t use radiators or racks to dry laundry in your room, as it
causes condensation (and, ultimately, mould, not nice).
Cycling
Always store your bike in one of the on-site bike stores.
Noise is something we need to make a big noise about. It’s the cause of more
fallings-out than a skydiving school.
Even though you may not be working or sleeping, others probably are. This is
university, after all. We don’t want to stop you enjoying your downtime, but it
can’t be at the cost of ruining someone else’s work or rest time.
The rooms are soundproofed up to a point. Noise travels between rooms,
especially at night, to your neighbours above, below, as well as on either side and
outside the residence. Noise through open windows will quickly lose you friends
further afield, too. So please, keep it down.
Here’s what you can do to keep the peace.

Common Rooms
Check with Reception for any activities or events that might be taking place. And
if you’d like to organise a competition or event (a charity ping pong marathon,
anyone?), contact the Residence Life team.
Consideration is key at all hours of the day but always observe the quiet
hours: 23.00 to 08.00.
And...


Keep conversation and music at a reasonable level at all times. Especially
disturbing to those around you are mobile phones, video calls on Skype
or Facetime, and the bass from audio equipment.
Use headphones to listen to music, watch TV and play video games
during quiet hours.





If you have a musical instrument, use headphones, especially between
the hours of 23:00 – 08:00.
Don’t slam doors and don’t let doors slam. Important distinction.
Don’t run down corridors. It causes accidents and disturbs people in
every room you pass.
Hanging out with friends in corridors or kitchens during quiet hours will
keep others awake, so do your socialising at a more sociable time.
Unauthorised parties in rooms, corridors, kitchens and everywhere else
are strictly not allowed
Social events
Things to remember DAY TO DAY
Good housekeeping
Kitchens
If it’s not looked after, your kitchen will quickly look like a bomb has hit it. You’re
sharing it with quite a few others, and if everyone does their own bit to keep it
tidy and clean, there’ll be no problems with mess (or mice). So, give the surface
a wipe when you use it and make sure the induction hob is kept clean. Sweep up
now and then, clean up spillages and pick up crumbs.
Living in a residence is a gilt-edged chance to start finding people from outside
your area of study who have similar interests.
We’re not asking for Heston Blumenthal standards – just clean enough for the
next cook after you.
If you have an idea for a society or event, whether it’s sport, music, or culturerelated, suggest it to your Residence Life Team, and if they think there’s mileage
in your proposal, they’ll help make it happen. Or you can volunteer and play a big
part in residence life.
Windows and fire escapes
For safety reasons, all windows and sliding doors are fitted with restrictors to
prevent them being fully opened. Fire escapes are all clearly signposted – check
that you know the location of your nearest one.
Moving furniture
Please don’t move furniture from communal spaces – it’s, er, communal and
there for everyone to use. If you move around furniture in the lounges, please
return it to its proper place when you leave.
WiFi
Use the residence WiFi system; private WiFi connections are not allowed in
residences as they interfere with the College service. Unauthorised use of the
College system will be identified by the IT Services team. Anyone found to be in
breach of any of the IT system regulations may have their access to it restricted.
Reporting faults
If there are any other faults in your flat/room, please report this to reception.
If you have internet/wi-fi issues you should contact King’s IT (020 784 88888) or
Studentcom (0333 123 0198) at Unite residences.
Guests
Residences CONATCT LIST
Anyone with a guest or visitor is responsible for their conduct and safety. So it’s
vital, when you meet them at Reception, that you sign them in in the guest book at
reception. Stay with them while they are on site and return with them to
Reception when they leave, to sign them out in the guest book.
Be on the know
If you have an overnight visitor, you must sign them in before 23.00. If they are
staying for more than three consecutive nights, you must clear this in advance
with Reception. Out of courtesy, please let your flatmates know also.
Sustainability
Keep our lovely planet in mind at all times.
So switch off and unplug any electrical items you’re not using, minimise waste
and maximise your recycling. Save water and energy whenever you get the
chance, and look after these buildings so they last as long as possible.
CCTV
For everyone’s safety and security, the building is monitored by closed-circuit
television cameras. These record all activity in and around the site, and their
data can be retrieved by the police and authorised staff to use as evidence if
needed.
Locking up
Keep your College ID Card with you at all times. Never leave it, or any other highvalue items, unattended. Make sure you close the door whenever you leave your
room. Please note there is a charge on the third time of you locking yourself out
of your room.
Angel Lane
Angel Lane, E15 1BB
Tel: +44 (0)207 4070068
[email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Moonraker Point
Pocock Street, SE1 0OF
Tel: +44 (0)20 7928 4224
E: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Champion Hill Residence
Champion Hill, SE5 8AN
Tel: +44 (0)20 7848 7102
E: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Orchard Lisle & Iris Brook
Talbot Yard, SE1 1XT
Tel: +44 (0)203 763 1970
E: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Ewen Henderson Court
40 Goodwood Road, SE14 6BL
Tel: +44 (0)20 8694 7531
E: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Stamford Street Apartments
127 Stamford Street, SE1 9NQ
Tel: +44 (0)20 7848 4664
E: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Great Dover Street Apartments
165 Great Dover Street, SE1 4XA
Tel: +44 (0)20 7407 0068
Email: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Stratford One
1 International Way, E20 1GS
Tel: +44 (0)207 4070068
E: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Julian Markham House
114 Walworth Road, SE17 1JL
Tel: +44 (0)20 7703 7028
E:[email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page
Wolfson House
Weston Street, SE1 3RB
Tel: +44 (0)20 7188 5674
Email: [email protected]
Resi Life Team: [email protected]
Resi Life Facebook Page