Issue #10: October 2014
Robins Family Housing
www.robinsfamilyhousing.com
Office Locations and Hours:
Robins Family Housing at
Huntington Villages
Leasing Office
75 MLK Jr. Blvd.
Warner Robins, GA 31098
478-929-8988
M-F 8:00 – 5:00 & Saturday 10:00 – 2:00
Robins Family Housing at
Robins AFB
Leasing Office
500 Warner Robins St. Bldg. 1898
Warner Robins, GA 31098
478-225-9374
M-F 8:00 – 5:00
Maintenance Service Line
478-929-3142
1
Annual Survey = 6 Months Rent
You read that correctly! Be on the lookout for our on-line CEL survey to
be delivered electronically to your email address. Fill it out and return it
electronically and ONE LUCKY HUNT RESIDENT will receive 6 months
free rent! That’s worth ten minutes of your time. Free rent will be from
Jan-June 2015 at the prevailing rate. Some restrictions apply. The
neighborhood with the highest return rate will win a special resident
event, so encourage your neighbors to return their surveys!
***Survey must be turned in by 5:00 PM on
October 31st to be eligible
NATIONAL NIGHT OUT
Join us on October 23rd
for a fun night out in the
Huntington Crest Community on
the corner of Benjamin Ave. &
Olmstead St.
Facebook.com/robinsfamilyhousing
If you haven’t already “liked” us, please visit our
Facebook page today! This is one of our primary
communication methods to our residents.
A few clicks of the mouse
could win you six months free
rent!
Hunt Update
Robins Family Housing Office Staff
Amber Curfman – Community Director
Jennifer Andersen – Asst. Community Dir.
Kimberly Wilson – Asst. Community Dir.
Jo Phillips – Leasing Agent
Samantha Bell – Leasing Agent
Katia Stoner –Leasing Agent
Nicole Gore – Leasing Agent
Our community is comprised of new and traditional
housing in seven distinct villages which exhibit the
personality and rich history of Fort Lee and its
surrounding area
Trick or Treat!
Halloween’s just around the corner. Trick or
Treat hours in housing are TBA.
Please turn your porch light on if you’re
participating in Trick or Treat. Parents, have
your ghouls and goblins bypass unlighted
homes.
Ensure proper supervision; make sure kids
can see with their costumes on (think makeup
rather than masks) and check their treats
BEFORE they eat!
Trick or Treat Hours are
TBA
Please be more cautious than usual
while driving!
Maintenance
GET READY FOR WINTER
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Test your furnace – turn it on and ensure that it’s working, BEFORE you
need it! Expect a dusty smell which should dissipate within 15 minutes.
Change filter, if needed. Enter a work order request if it doesn’t operate as
expected.
Check ceiling fans. If fan has a reverse switch, have blades turn
clockwise (when looking up at the fan).
Unhook hoses and quick connect devices (the little insert that makes your
hose easy to connect) from outside faucets. Unhook after EACH USE until
freeze danger is past. This simple step can save hundreds of dollars in
repair costs from a burst pipe.
Stock up on supplies. Need a snow shovel or ice melt? Now’s the time to
buy. If winters are severe in your area, stock up on non-perishable items.
Stow your mower. Use up remaining fuel or add stabilizer, fill tank and
allow to run briefly to circulate.
Issue #10:October 2014
OCTOBER
SUNDAY
MONDAY
TUESDAY
WEDNESDAY
1
THURSDAY
2
FRIDAY
3
SATURDAY
4
World Smile Day
5
6
7
8
9
World Teachers
Day
12
19
11
16
17
18
23
24
25
Fire Prevention
Day
13
Columbus Day
10
14
Columbus Day
Observed
20
15
Take Your Parents
to Lunch Day
21
22
National Night Out
26
27
28
29
30
Navy Day
31
Halloween
Calendar Events
•
October 3rd – World Smile Day
•
October 5th – World Teachers Day
•
October 9th - Fire Prevention Day
•
October 15th – Take Your Parents to
Lunch Day
•
October 23rd – National Night Out from
5:30 – 7:30
•
October 31st – Halloween & Deadline for
CEL submission to be eligible for prize
drawing
YOUR FEEDBACK IS IMPORTANT TO US!
Nothing can replace our residents telling us how they like to be treated, what we are doing
right and what could be done better. It is a wonderful way to constantly enhance our service.
What defines great service? It means a lot of things to a lot of people. Ultimately, if our
definition of great service doesn’t match your definition, we’re not doing our job. We strive to
improve our level of service by gathering feedback from you and using that knowledge to
improve our performance.
Praise? We share it with the organization and thank those responsible for a job well done.
Complaints? We’re all over them, applying whatever resources we need to solve problems and
satisfy our residents. Now we’d like to know your thoughts on addressing everything in
between. Please tell us what you like about our service and what needs to be improved by
participating in our annual CEL survey and our online Maintenance Feedback Program.
In order for you to receive your annual survey (via email this year), we need to ensure we have
the proper email address for you. If you have had a change in your email or if you have
multiple email addresses, please let us know which email address to use for your survey. We
are only able to email the survey to one email address.
FREE RENT SWEEPSTAKES
In return for participating in our annual CEL survey, one lucky resident living at a Hunt Military
Communities property will win SIX MONTHS OF FREE RENT! You read that correctly – six
months! Do the math. It’s a nice chunk of change. That’s 6 months free rent for January 2015
through June 2015 at any Hunt Military Communities property. Please see the Official Rules of
the Sweepstakes on the following page.
As always, you may also provide feedback and comments by calling or visiting your Welcome
Center. Thank you in advance to those of you who will take a moment to participate in the days
ahead. We appreciate your commitment to making Robins Family Housing a community you
can be proud to call home.
FREE RENT SWEEPSTAKES OFFICIAL RULES
1. Sponsor: The Sponsor of the Free Rent Sweepstakes (the “Sweepstakes”) is
_________________HBC PM________.
2. Grand Prize: One (1) Hunt Military Communities property resident or household (the
“Winner”) will receive six (6) months of free rent from January 2015 through June 2015 (the
“Grand Prize”). The amount of rent to be credited monthly will be equal to the Winner’s
monthly rental rate from January 2015 through June 2015, provided that the Winner remains a
resident of a Hunt Military Communities property during the entire six (6) month period. The
approximate retail value of the Grand Prize is up to $23,400.00 for the entire six (6) month
period. No cash or other prize substitution is permitted. The Grand Prize is non-assignable and
nontransferable. NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN.
3. How to Enter: The Sweepstakes must be entered by completing and submitting the CEL
survey to Hunt Military Communities in accordance with the CEL survey instructions.
4. Eligibility: The Sweepstakes is open only to residents of a Hunt Military Communities
property who participate in the CEL survey and who are at least 18 years old as of the date of
entry. Only one entry will be considered per household. The Sweepstakes is subject to all
applicable federal, state, and local laws and regulations, and is void where prohibited.
5. Sweepstakes Period: Entries will be accepted via email starting on or about October 7, 2014
and ending [insert date here]. All entries must be received by October 31, 2014 at 5:00 PM
[PST].
6. Winner selection and notification: The Winner of the Sweepstakes will be selected in a
random drawing from all residents who return the CEL survey. The Winner will be notified via
email at the email address used to send the CEL survey. If the Winner is or becomes ineligible to
receive the Grand Prize, the Grand Prize may be forfeited and an alternate Winner selected.
7. Odds: The odds of winning are approximately one (1) in 8,000.
8. Agreement to Official Rules: By participating in the Sweepstakes, you agree to be fully bound
by these Official Rules, and you represent and warrant that you meet the eligibility
requirements set forth herein.
NATIONAL NIGHT OUT
DATE:
23 OCTOBER 2014
TIME:
5:30PM-7:30PM
LOCATION: OUTDOORS AT THE HUNTINGTON CREST COMMUNITY
CORNER OF BENJAMIN AVENUE AND OLMSTEAD STREET
DETAILS:
WHO:
All military residents (Active Duty, Retired, Reserve, DoD civilians) and
civilians residing with Robins Family Housing.
WHAT:
Robins Family Housing is partnering with organizations such as The
City of Warner Robins Police and Fire Department, Robins AFB, and businesses in
the localcommunity to host a fun and informational National Night Out event.
The 31St Annual National Night Out is a unique crime prevention and drug awareness
event sponsored by the National Association of Town Watch. The event strives to
strengthen neighborhood spirit and police-community partnerships.
In addition to the educational booths, the event will include information booths,
children games, face painting, a clown, giveaways and much more!
RSVP required at [email protected].