FINISHING THE DEAL – RATIFYING SUCCESSFULLY AND DRAFTING THE FINAL DOCUMENT Gabriel M. Somjen Partner and Roger A. McConchie Associate McCarthy Tétrault LLP (Vancouver) February 24, 2004 TABLE OF CONTENTS INTRODUCTION .......................................................................................................................... 1 1. THE MINUTES OF NEGOTIATING MEETINGS .......................................................... 1 2. DURATION CLAUSE ....................................................................................................... 3 3. APPENDING CHANGES TO THE LANGUAGE OF A COLLECTIVE AGREEMENT ............................................................................................................................................. 3 4. MAKING PROPOSALS: WITH OR WITHOUT PREJUDICE?...................................... 4 (a) (b) (c) Estoppel........................................................................................................................... 6 Grievances Withdrawn with the Settlement of a Collective Agreement ........................ 9 Summary ....................................................................................................................... 10 5. LETTERS OF UNDERSTANDING: TERM? ................................................................. 11 6. ANCILLARY DOCUMENTS: ARE THEY A PART OF THE COLLECTIVE AGREEMENT? ................................................................................................................ 11 7. RATIFICATION: PROCESS, TIMING AND NOTICE ................................................ 14 8. WHETHER AGREEMENT REACHED: NEGOTIATIONS TO CONTINUE? ........... 15 9. DETAILS OF THE COLLECTIVE AGREEMENT ITSELF.......................................... 16 10. INDEX CHANGES TO COLLECTIVE AGREEMENT................................................. 16 11. RETROACTIVITY........................................................................................................... 17 12. REVIEWING THE FINAL DRAFT ................................................................................ 18 13. SPECIAL CONSIDERATIONS IN THE EVENT OF A STRIKE, LOCKOUT OR SPECIAL LEGISLATION ............................................................................................... 20 i INTRODUCTION This paper addresses issues which are important to consider when finalizing a collective agreement. Why are the following issues so important? After a potentially long and arduous bargaining process, where representatives of both the union and the employer may have spent long and stressful days negotiating every little detail, both sides undoubtedly want to know with certainty exactly what they have bargained for. Any ambiguity will cause uncertainty in the agreement, resulting in an increased need for arbitration to resolve issues between the parties. Arbitration is stressful, costly, time consuming and allows the arbitrator, an outside third party, to determine the rights of the parties. A careful consideration of the following issues prior to concluding the collective agreement should help both parties avoid those traps and pitfalls which create uncertainty as to the bargain struck, and should also lessen the need for arbitration. 1. The Minutes of Negotiating Meetings During negotiations, it is common for one of the parties to take minutes of what occurred and what was discussed during the session or meeting. It is preferable that both parties have reviewed the notes or minutes to ensure that they are accurate because if a dispute arises as to the interpretation of the collective agreement, extrinsic evidence (evidence other than the language of the collective agreement itself) such as the notes or minutes can only be referred to by an arbitrator in interpreting a collective agreement if it reflects the “mutual intention of both parties”. This means that the external evidence being relied upon to interpret the collective agreement must reflect an agreement between both parties as to the meaning or effect of a particular provision or term of the collective agreement. This is in contrast to evidence which only reflects what one party intended or hoped the meaning or effect of a particular provision or term of the collective agreement would be. The following quote by then chairman Weiler of the British Columbia Labour Relations Board from the leading decision on the issue1 expresses this point clearly: 1 University of British Columbia and Canadian Union of Public Employees, Local 116, BCLRB No. 42/76 “First – and most important – the arbitrator is looking for the mutual agreement of both parties, not the unilateral intentions of the one side. Without some reciprocal assent from the other side, the fact that one party had an intention may indicate no more than what it wished to achieve and it is questionbegging to conclude from this evidence alone that its wish has been fulfilled. An example of where bargaining session notes were relied upon to interpret a contractual provision is Arbitrator Stephen Kelleher’s decision in Health Employers Assn. of British Columbia v. Assn. of Unions.2 The case concerned a dispute about the effective date of certain provisions of a letter of understanding. The employer took the position that such provisions became effective no later than April 1, 1999. The employer’s spokesperson testified that when the first version of the letter of understanding was put forward during bargaining, the parties had discussed the date of April 1, 1999. The spokesperson testified that the union representative had asked whether all provisions of the letter of understanding were to take effect on April 1, 1999 and that the employer’s reply had been “yes”. The employer’s spokesperson’s notes reflected this exchange. He had written down in his notes the following entries: Union: Effective April 1, 1999, all provisions apply? Employer: Yes. Arbitrator Kelleher held that this exchange represented evidence of the mutual intention of both parties that April 1, 1999 was to be the effective date of all the provisions of the letter of understanding. He elaborated by stating: where one party in collective bargaining puts forward a proposal and the other party asks a question about its meaning or application, the answer given by the other party is cogent evidence of mutual intention where there are not further negotiations about that aspect of the agreement. Even if your minutes are not agreed upon, good minutes by your side are helpful. 2 [2000] B.C.C.A.A.A. No. 338 (Kelleher Q.C.) 2 2. Duration Clause It is good to provide in the memorandum of agreement an express duration clause stating when the collective agreement is effective and what will trigger its termination. Absent such a clause, it will be presumed that the re-negotiated collective agreement becomes effective on the date of termination of the former collective agreement, and that it will remain effective through to the settlement of a subsequent collective agreement. One reason why a duration clause is important is that an employer can unilaterally change the terms and conditions of employment once the collective agreement expires. This principle is demonstrated in a decision involving the recent strike in the Coastal Forest industry.3 Forest Industrial Relations (“FIR”) and the Provincial Negotiation Committee of Industrial Wood and Allied Workers of Canada (the “IWA”) agreed to a continuation clause which provided for the termination of their collective agreement if negotiations were discontinued. The Board held that the IWA’s strike constituted the discontinuation of negotiations, ending the collective agreement, and allowing the employer to unilaterally change the terms and conditions of employment. 3. Appending Changes to the Language of a Collective Agreement It is common for a memorandum of agreement to only contain general language describing the modifications being made to the collective agreement. However, there is a danger in this practice. The more general the language, the more likely the memorandum of agreement will be open to interpretation, and thus, the more likely that disputes will arise regarding the rights and obligations created by the memorandum of agreement which require arbitration to resolve. In order to avoid these consequences, it is recommended that the actual language of the proposed changes to the collective agreement be appended to the memorandum of agreement. 3 Forest Industrial Relations, BCLRB No. B400/2003 3 The arbitral decision in Web Press Graphics Ltd. v. Graphics Communications International Union, Local 525-M,4 provides a good example of how overly general language in a memorandum of agreement can create disputes as to the rights and obligations created by such a document vis-à-vis the collective agreement. A dispute arose over language in the memorandum of agreement which provided that a certain classification of employee “shall work under the same terms and conditions” as another classification of employee. The union argued that “terms and conditions” included wage rates, whereas the employer argued that the parties did not negotiate wage rates when they had settled the terms of the memorandum of agreement; that the general language of the memorandum did not prevail over the rates specifically prescribed by the collective agreement. This dispute could easily have been avoided had the parties carefully drafted new language to implement the intended changes to the collective agreement. 4. Making Proposals: With or Without Prejudice? Parties often do not appreciate that withdrawing a proposal during negotiations can have legal consequences which affect their rights and obligations under the collective agreement. Some arbitrators have held that proposals made in the course of negotiations are without prejudice; that since they are made for the purpose of finding a resolution, both sides are presumed to have reserved the right to withdraw or change their positions.5 There is also another line of authority which holds that where parties are negotiating over an existing policy, as established by an express policy or past practice, withdrawing a proposal during bargaining which was intended to modify or cancel the policy will indicate a recognition of the policy and tacit acceptance of the legitimacy of its terms as it stood at that time for the duration of the agreement being negotiated.6 4 [1999] B.C.C.A.A.A. No. 366 (Germaine) Health Labour Relations Assn. v. Hospital Employees’ Union, [1993] B.C.C.A.A.A. No. 305 (Kelleher Q.C.) 6 Kamloops (City) v. Canadian Union of Public Employees, Local 900 (Ferguson Grievance), [1995] B.C.C.A.A.A. 5 No. 334 (Ready) 4 Further, the arbitral jurisprudence distinguishes between bargaining proposals which are only intended to clarify or even strengthen existing language and those bargaining proposals which are intended to alter prior existing rights or obligations. Therefore, the danger in not stating that a proposal has been made without prejudice is that, if it is later withdrawn, the effect of its withdrawal will not always be clear and will be open to interpretation, potentially changing the rights and obligations between the parties as represented by the written terms of the collective agreement. For example, a proposal may be advanced for clarification purposes. The other party may resist the change, assuring the other party that the clarification is unnecessary, resulting in the party that advanced the proposal being satisfied with the existing provisions; the legal effect of the existing provision will likely not have been altered by the withdrawal. In contrast, if the making of a proposal is interpreted as intending to modify legal rights and obligations between the parties, its withdrawal may be interpreted as evidence that the party who advanced the proposal had not achieved the position represented by the proposal. The arbitration decision in Timberwest Forest Ltd. (Re),7 provides a good illustration of the pitfalls of failing to make a proposal expressly without prejudice. The union filed a grievance alleging that the employer was in breach of the collective agreement by restricting the range of meals available to employees working overtime. The union argued that its member were entitled to an unrestricted choice of meals from the take out menu of a local restaurant. The employer’s argument was that the language of the collective agreement, which stated that “the Company shall provide a hot meal . . .”, only obligated the employer to provide a reasonable choice of meals. During a subsequent round of collective bargaining, the employer sought to limit its exposure to what it considered to be excessive meal costs. As a result, the employer made a proposal which sought to limit meal selection to three meals. The proposal was rejected by the union. In its “final position”, the employer made a proposal which provided that “The Company will endeavour to provide a basic selection of meals”. This proposal was also rejected by the union. 7 [1996] B.C.C.A.A.A. No. 214 (Greyell) 5 In the arbitrator’s view, the employer’s proposals went past simply clarifying rights the employer thought it already had. In the context of the position the employer was taking on meals, the arbitrator found that the proposals represented an enhancement of rights beyond those which already existed. Further, and of importance, the arbitrator also found that at no time during the course of bargaining had the employer taken the position that it had an existing right to limit meal selection. As a result, the arbitrator held that the withdrawal of the proposals by the employer during bargaining was interpreted by the union as meaning that the status quo pertaining to unrestricted meal selection would continue. (a) Estoppel The equitable remedy of estoppel provides a powerful means of changing the legal relationship between parties to a collective agreement, even where such changes are inconsistent with the plain language of the collective agreement. Therefore, it is very important for a party engaged in collective bargaining to avoid making statements or engaging in conduct which may inadvertently modify, alter or change its rights or obligations under a collective agreement. To establish an estoppel, a party must demonstrate that: 1. There has been a representation, promise or assurance by the other party through words or conduct (including silence); 2. The representation was relied upon; and 3. There has been a detriment or prejudice to the side who relied on the representation.8 The representation must be unequivocal.9 If there is any ambiguity as to the representation’s meaning, it will not be sufficient to establish an estoppel. However, a party seeking to establish an estoppel does not have to demonstrate that the representation relied upon was intentionally made to be relied upon.10 8 Fording Coal Ltd. v. United Steelworkers of America, Local 7884, [2002] B.C.C.A.A.A. No. 205 (Lanyon) Supra note 7 10 Litwin Construction (1973) Ltd., (1988), 29 B.C.L.R. (2d) 88 (B.C. C.A.) 9 6 The arbitral decision in Fording Coal Ltd.,11 provides a good illustration of where one party attempted to establish an estoppel to modify its rights under the collective agreement. However, the decision is also useful because it demonstrates how a claim for estoppel may fail. In the decision, the employer had a practice of making a flat payment of one or two weeks vacation pay to new employees, whereas the collective agreement provided that the employer was only obligated to pay the employees vacation pay in the amount of four percent (4%) of their total earnings for the year in which the vacation was earned. Upon discovering its error, the employer indicated to the union that it would change the practice to comply with the collective agreement. The union argued that the employer was estopped from changing its practice; that the employer should have dealt with the past practice in previous rounds of collective bargaining and was now estopped from changing it until the next round of collective bargaining. The employer argued that it had not made an unequivocal representation to the union that the practice would continue; nor had the union relied on the practice to its detriment. The employer argued that the past practice was simply an incorrect application of the collective agreement, one that senior management was not aware of, and that the employer immediately discontinued the past practice upon discovering that it had been paying more than it was contractually obligated to. The arbitrator held that the employer was not estopped from discontinuing the past practice. First, a long-standing practice did not in itself create an estoppel. Second, the employer did not make an unequivocal representation that the past practice would continue. Rather, upon discovering that the past practice did not comply with the collective agreement, the employer had immediately indicated to the union that the past practice would have to change. Third, there was no evidence that the past practice had ever arisen in collective bargaining. And fourth, a bare assertion by the union that it would have raised the matter in collective bargaining had it known the practice would change is insufficient to establish a prejudice or detrimental reliance. The union was also not found to have surrendered any position or made any concession in collective bargaining in exchange for the practice to continue. And because the practice had been 11 Supra note 8 7 implemented unilaterally by the employer, mistakenly, the employer was also free to unilaterally change the practice. As alluded to in the decision in Fording Coal Ltd.,12 an employer may be estopped from changing a past practice if it fails to give notice to the union during bargaining of a planned upcoming change to the practice. For example, in Kelowna General Hospital v. Health Sciences Assn. of British Columbia,13 the employer proposed changes to the termination date for health and welfare benefits coverage. The employer had a longstanding practice of ceasing such benefits at the end of the month in which an employee terminated his or her employment. The employer changed this practice so that coverage would instead end upon the termination of an employee’s employment. The union argued that there was no agreement reached at the bargaining table regarding a change to the benefits’ termination date; that no such proposal had been made by the employer, nor had the union accepted such a proposal. The union further argued that the employer had had ample opportunity to clarify during bargaining whether it thought the issue was included in the collective agreement, but had not done so. In addition, the union argued that the employer had given no indication at the bargaining table that the practice was about to change, resulting in the union relying on the employer’s silence on the issue, to its detriment, resulting in the union believing that the past practice would continue. The arbitrator held that the employer was estopped from changing the practice because it had failed to notify the union at the bargaining table that it intended to change the practice, denying the union an opportunity to negotiate the issue. However, it is possible for a party to cancel an estoppel if it gives the party relying on the estoppel reasonable notice, which typically is the period between the party giving the notice and the time the collective agreement is renegotiated.14 The following statement from Arbitrator 12 Supra note 8 [2002] B.C.C.A.A.A. No. 362 (Ready) 14 B.C.G.E.U. v. British Columbia (1986), 4 B.C.L.R. (2d) 232 (C.A.) 13 8 John Kinzie’s decision in Hacker Press Ltd and Communication, Energy and Paperworkers Union, Local 226,15 concisely explains this principle and its reasoning: The question is whether the party against whom the estoppel applies has given reasonable notice to the other party to bring the estoppel to an end. If notice is given during the term of a collective agreement and the party against whom the estoppel applies is correct in its interpretation of the strict terms of that agreement, then the party relying on the estoppel is denied the opportunity of negotiating different arrangements to maintain the current practice. It is because of this denied opportunity to address the matter in bargaining that the courts and arbitrators have concluded that it would be unfair and unreasonable to find the estoppel terminated as of the date of giving such notice. Instead, they have said that the estoppel will continue until such time as the opportunity to address the matter in bargaining arises. Any form of notice which makes a party aware that the other party intends to abandon a practice will be effective to cancel an estoppel. The notice does not have to be in writing, nor does it have to be express; the notice can be implied so long as the message is clear. And where notice is given, if the side receiving the notice wants to continue the benefit gained by the estoppel, it must negotiate language into the collective agreement for that purpose or seek a specific commitment that the benefit will be continued. However, if the notice is ambiguous or is conditional on an event occurring, it likely will not be sufficient to communicate to the other party that it will lose the benefit if it does not negotiate a formal contractual commitment.16 (b) Grievances Withdrawn with the Settlement of a Collective Agreement Sometimes as part of the settlement of a collective agreement, the parties to the agreement will also agree to settle any outstanding grievances. However, it is important that an employer obtains sufficient documentation that the parties intended to settle a grievance because arbitrators have found that the mere withdrawal of a grievance by a union may not be sufficient evidence of a union’s intention to settle a particular issue. 15 [1995] B.C.D.L.A. 260-01 Cominco Ltd. and United Steelworkers of America, Local 480 (Jorgenson Grievance), [1996] B.C.A.A.A. No. 409 (Larson) 16 9 A succinct summary of the law with respect to this issue is found in Arbitrator Dalton Larson’s decision in Fording Coal Limited and United Steelworkers of American, Local 7884 (Hamar Grievance),17 where he stated: a mere withdrawal of a grievance will not, in and of itself, bar a refiling of that same grievance or even a different grievance involving substantially the same issue. What must be shown is that the circumstances of the withdrawal were such that an actual agreement was reached or there was a representation to the other side by which one could conclude that, by the act of withdrawal, the union intended the issue to be settled. There is nothing inherent in the act of withdrawal, of itself, that would constitute a representation that the claim should be considered to be settled. In that decision, the grievor was terminated. On the same day as her termination, a grievance was filed on her behalf by the union. Within a few hours of being filed, the grievance was withdrawn by the union on request of the grievor. Four days later the union sought to refile the same grievance. The employer argued that once the grievance had been withdrawn, the matter must be regarded as having been settled. Arbitrator Larson disagreed, and instead held that there must be more than the mere act of withdrawal to evidence a mutual intention between the parties that the matter giving rise to the grievance has been conclusively settled. (c) Summary It is therefore important to address the following issues in the minutes of settlement: 17 (i) the effect of withdrawing of a proposal; (ii) whether an estoppel has been created by the employer delivering a proposal or when not negotiating an item; and (iii) whether the union’s withdrawal of a grievance represents a settlement of the issue [1994] B.C.C.A.A.A. No. 461 (Larson) 10 5. Letters of Understanding: Term? Parties to a collective agreement will often negotiate a letter of understanding which clarifies or modifies the terms of the collective agreement. However, when parties enter into a letter of understanding, they often do not turn their minds to its duration. Specifically, they fail to address whether the letter of understanding is to have binding effect through the succession of collective agreements that are settled over the years, or whether it is to terminate on a particular date. When determining whether or not a letter of understanding will survive the expiry and renegotiation of the collective agreement to which it was appended, a distinction is drawn between those that simply guide the interpretation of a provision, and those which create new obligations or alter or amend the collective agreement. A letter of understanding in the first category may continue to be used as an aid to interpretation if the provisions to which it applies continue unchanged from one agreement to the next. However, where the letter alters the rights and obligations under the collective agreement, there is a presumption that it continues in force until the parties mutually agree to abandon it or until either party gives notice to the other that they wish to rescind or re-negotiate the letter upon the expiry of the subsisting collective agreement.18 However, if the letter of understanding contains mutual commitments, it can only be terminated though negotiations in the same manner as if it were a provision in the main body of the collective agreement.19 6. Ancillary Documents: Are they a Part of the Collective Agreement? A subtle issue which is often not considered when finalizing a collective agreement is whether an ancillary document referred to in the collective agreement is part of the collective agreement. For example, if the collective agreement makes reference to an insurance plan, has the employer merely agreed to pay for its premiums on behalf of the employees, or has the employer assumed primary responsibility for the payment of the benefits? 18 Eurocan Pulp & Paper Co. and Communications, energy and Paperworkers, and Canada Local 298, [1998] B.C.C.A.A.A. No. 107 (Munroe Q.C.) 19 Supra note 18 11 If an insurance plan has become part of the collective agreement, a failure by the insurer to pay insurance benefits to an employee may become an arbitrable issue, potentially rendering the employer liable for the insurance benefits under the plan to an employee. 20 In the case of such benefits as long term disability insurance, the employer’s potential liability can be quite costly. However, if the employer has merely agreed to pay the insurance plan premiums on behalf of its employees, the failure of an insurer to pay insurance benefits to an employee will only give an employee a cause of action against the insurer which must be pursued in a civil court.21 In determining whether the parties intended the employer to be primarily liable for insurance benefits, arbitrators employ what is commonly referred to as “Brown & Beatty’s four categories”. The four categories are as follows: 1. The Plan or policy is not mentioned in the collective agreement; 2. The collective agreement specifically provides for certain benefits; 3. The collective agreement clearly only provides for the payment of premiums; or 4. Specific plans or policies, in whole or in part are incorporated by reference into the agreement.22 Disputes arising out of categories one and three are not arbitrable. Arbitrators will take jurisdiction over disputes arising out of category two. Such disputes typically arise where a union believes that the employer has purchased insurance benefits which fall short of those negotiated in the collective agreement. The fourth category applies where the terms of a particular plan or policy are incorporated into the collective agreement, which occurs either when the plan or policy is physically appended to the collective agreement, or where the collective agreement makes express reference to a particular plan or policy, or its terms.23 20 Prima Enterprises Ltd. v. British Columbia Government and Service Employees Union (Csercsics Grievance), [2001] B.C.C.A.A.A. No. 320 (Chertkow); see also Alcan Smelters & Chemicals Ltd. v. Canadian Auto Workers, Local 2301, [2003] B.C.C.A.A.A. No. 27 (Hope) 21 Supra note 20 22 Brown & Beatty, Canadian Labour Arbitration, 3d ed. (Aurora, Ont.: Canada Law Book, 1988) (loose leaf) 23 Supra note 20 12 The issue of an employer’s liability for insurance benefits under the collective agreement was addressed in Prima Enterprises Ltd.24 The grievor had applied for long term disability insurance benefits under the insurance plan provided by the employer, but her application was turned down by the insurer. The union filed a grievance on behalf of the grievor claiming that the employer was liable for the long term disability insurance benefits. The employer raised the issue of arbitrability, taking the position that it had no liability under the insurance policy with respect to the grievor’s claim; that the grievor’s remedy, if any, was in civil court against the insurer, and not before a board of arbitration. The union argued that where the terms of an insurance policy are incorporated into a collective agreement, any alleged breaches can be arbitrated. In support of its argument that the insurance plan provided by the employer had been incorporated into the collective agreement, the union relied on a sentence in a memorandum of agreement which stated that the insurance plan to be provided by the employer would be as provided in the memorandum attached to the collective agreement. However, the plan was never attached to the memorandum, nor to subsequent renewals of the memorandum and the collective agreement. The arbitrator held that there was no evidence that it was the intention of the parties that the employer would be primarily liable for long term disability benefits, citing as a reason that the collective agreement did not make reference to any terms of an insurance plan apart from the vague reference to an insurance plan in the memorandum of agreement. Further, the union did not offer a logical reason as to why an insurance plan had never been attached to either the memorandum of agreement or the collective agreement, despite the fact there had been subsequent renewals of the memorandum of agreement and collective agreement. This decision demonstrates that an employer will only be held primarily responsible for insurance benefits if the collective agreement makes specific reference to the terms of an insurance plan, or the insurance plan is physically attached to the collective agreement or another external document which modifies the collective agreement. 24 Supra note 20 13 However, employers have been found to be liable for insurance benefits in some cases. Therefore, it is important to address this issue in the memorandum of settlement. 7. Ratification: Process, Timing and Notice British Columbia’s Labour Relations Code does not require that in order for a collective agreement to be valid, it be ratified by the union membership or by the bargaining unit members, nor does the Code require that the union comply with its constitution when ratifying a collective agreement.25 Therefore, subject to a contractual agreement providing for a particular process of ratification, a union has full discretion as to how and when they will conduct a ratification vote. Therefore, if the parties have communicated to one another that ratification is a condition precedent to a settlement becoming a binding collective agreement, it is important that an employer obtains the union’s agreement as to a particular ratification process to be followed. Otherwise, an employer may mistakenly believe it has concluded a settled collective agreement, but instead has only reached a tentative agreement with the union because the union fails to ratify the memorandum of settlement. 26 In a decision of the British Columbia Labour Relations Board,27 a tentative agreement had been reached between the employer and the union. However, the agreement was subject to ratification by the members of the bargaining unit. The union planned to hold the ratification vote at its hall the next day. The employer was asked to provide notice of the meeting to its employees that morning at the workplace, which it did by way of its public address system. The employer announced that there was a union meeting at the hall at lunch break that day. However, the reason for the meeting was not announced. Of the 174 ballots cast, 104 were for and 69 votes were against the agreement. Approximately 60 to 70 bargaining unit members did not attend the meeting and did not vote. 25 Supra note 5 John Inglis Co. Ltd., BCLRB No. 92/74 27 SRI Home Inc., Winfield Division (the “Employer”), and IWA-Canada, CLC, Local Union Number 1-423 (the “Union”), and Certain Employees of SRI Homes Inc., Winfield Division (“Certain Employees”), BCLRB No. B495/94 26 14 Certain employees who missed the meeting brought a complaint to the Board, arguing that there had been inadequate notice of the ratification vote and thus were denied an adequate opportunity to vote. And as the outcome was determined by a difference of only 35 votes, the number of employees who did not attend the meeting and did not vote could easily have been enough to change the outcome of the vote. In addition, a union meeting had been previously scheduled for the following week with the negotiating committee, resulting in some of the employees assuming that if a vote was to be taken, that it would be taken at that time. In this case, the employer supported dismissing the application because it would have been prejudiced by the collective agreement being held invalid as it had already begun to conduct its business on the basis on the new collective agreement. The application by the certain employees was ultimately dismissed, the Board citing that the Code does not mandate how a ratification vote should be conducted. However, this case demonstrates how, absent a contractual agreement with the union binding it to conduct the ratification in a certain manner, a union will have complete discretion with respect to how a ratification vote is conducted. And although in this case the employer was satisfied with the result, in the majority of cases it will be the employer arguing about the ratification process employed by the union; arguing how it has concluded negotiations and begun to conduct itself in the belief that it has reached a binding agreement with the union, only to see the agreement fail for want of ratification.. 8. Whether Agreement Reached: Negotiations to Continue? An interesting related issue is determining whether a binding agreement has been reached, apart from those circumstances where ratification is a condition precedent. Often one of the parties believes that an agreement has been settled, when in fact, the parties have merely reached an interim agreement on certain issues. The Board has stated that an agreement will only be considered an interim agreement, and not a concluded collective agreement, if there is evidence that the parties contemplated that negotiations would continue.28 One of the clearest indications 28 Zeller’s Inc. v. United Food and Commercial Workers International Union, Local 1518, [2001] B.C.C.A.A.A. No. 77 (Thompson) 15 that no additional bargaining is contemplated is when the memorandum of agreement is submitted to be ratified.29 9. Details Of The Collective Agreement Itself Some relatively minor, but, sometimes expensive, details should be agreed upon, either in the Memorandum of Settlement or in a separate agreement, in particular: 10. (a) Who actually types the collective agreement? Will it be on a disc or just a hard copy? (b) Who bears the cost of typing and writing copies of the Collective Agreement? Will copies be provided to all employees? (c) Who will proofread the changes, etc.? Index changes to Collective Agreement When parties have been engaged in a collective bargaining relationship for a number of years, it is likely that successive collective agreements settled over the years merely build upon or modify previously settled agreements, and do not contain completely new language each and every time a new agreement is settled. An often overlooked consequence of this practice is that clauses in the collective agreement may conflict over time; newly agreed to provisions may conflict with provisions negotiated in earlier agreements. There is a general principle of interpretation that holds that where there is conflict between clauses, and one clause applies generally, and another applies specifically, the clause of specific application overrides.30 The solution to such conflicts is to index the changes made to the collective agreement over time. This will enable parties negotiating a new agreement to anticipate potential conflicts between existing and proposed provisions, and negotiate the collective agreement and draft its provisions so as to avoid such conflicts. 29 Supra note 26 VSA Highway Maintenance Ltd. v. British Columbia Government & Service Employees’ Union, [2002] B.C.C.A.A.A. No. 200 (Blasina) 30 16 11. Retroactivity There often is a gap in time between the expiry of a subsisting collective agreement and the settlement of a subsequent agreement unless the parties agree to extend the current subsisting agreement, or are able to settle a new agreement during the life of the subsisting agreement. An issue which arises with respect to this gap in time is whether benefits conferred by the newly settled agreement apply retroactively? This issue can arise where a collective agreement has a “duration” clause which specifies the date upon which the new agreement becomes effective, certain employees work past the date upon which the agreement is specified as effective, but are no longer employed on the date upon which the agreement is actually settled. A typical duration clause will have language which reads as follows: “This Agreement shall be effective as from the 1st day of January, 2004, and shall remain and be binding upon the Parties until the 31st day of December, 2004.” The presumption is that the agreement as a whole is made retroactive by operation of the duration clause. But specific exceptions will be read into this standard retroactive principle, excluding certain terms of the agreement from the clause, if full retroactivity would appear to lead to impractical and unintended results, or there is language in the collective agreement expressly excluding certain benefits from having retroactive effect. Therefore, to avoid the determination that certain results are impractical or unintended being made at the discretion of an outside third party, the collective agreement should contain language that expressly states which benefits are and are not intended to apply retroactively. Pacific Newspaper Group Inc. v. Communications, Energy and Paperworkers Union of Canada, Local 2000,31 illustrates how the issue of retroactivity can arise from departed employees and the operation of a duration clause. The union grieved the employer’s failure to pay retroactive pay to employees who ceased to be employed between December 1, 2001, and the commencement of a labour dispute at the beginning of July, 2002. The employer argued that any individual whose employment ended before the commencement of the labour dispute was not entitled to 31 [2003] B.C.C.A.A.A. No. 43 (Pekeles) 17 retroactive pay because the return to work agreement negotiated between the parties, which addressed the issue of retroactivity, only applied to employees whose employment was terminated during the strike or who were employees at the commencement of the strike but who did not return after the strike was over. Further, the previous collective agreement between the parties had expired on November 30, 2001. The parties’ collective bargaining had resulted in a strike which began on approximately July 1, 2002. The parties’ new collective agreement was settled on July 18, 2002, and contained a duration clause which read in part: “This Agreement shall be in effect from December 1, 2001 to November 30, 2004.” The arbitrator held that the individuals who ceased to be employed between December 1, 2001 and July 1, 2002 were entitled to retroactive pay. Although the return to work agreement dealt with the issue of retroactivity, the arbitrator found that this was not sufficient to rebut the presumption of retroactivity which arose from the duration clause; that retroactively would apply to individuals employed as of December 1, 2001. This finding rested on what the arbitrator found to be a lack of clear words restricting the entitlement to retroactive pay for those individuals whose employment had been terminated prior to the commencement of the strike, and the employer’s failure to establish that there would be absurd, impractical, unintended or unfair results from applying the payment terms of the collective agreement retroactively to the disputed employees. 12. Reviewing the Final Draft It is important to review and edit the final draft of an agreement for errors and omissions before finalizing the agreement. Small typos, spelling mistakes, and accidental misprints can substantially affect the parties’ rights and obligations under the collective agreement, and increase the likelihood that arbitration will be necessary to determine the proper interpretation of what the parties had agreed. A good example of the trouble which can be caused where an error goes unnoticed until after the collective agreement has been concluded, and the parties to the agreement have ordered their affairs based on a mistaken belief of what was agreed to, is a decision which involved a 18 collective agreement with an inconsistency between the language of one of its provisions and a table which was included to illustrate the provision.32 The provision at issue stated that all employees who were promoted for at least three years, and who completed a number of required courses, would be eligible to receive 125% of their current rate of pay. The provision also stated that all employees who had been promoted for at least six years, and who also completed a number of required courses, would become eligible to receive 130% of their current rate of pay. However, the table which was included in the collective agreement to illustrate the provision provided that all employees would be eligible to receive 130% of their current rate of pay after only being promoted for three years. The table read as follows: Year Promoted Year Eligible for Increment to 130% Rate Courses Required for Increment 1997 2000 3 1998 2001 3 1999 2002 3 2000 2003 3 2001 2004 3 Five employees who had been promoted for three years and who had completed the required courses applied for a salary increase at the 130% increment rate based on the figures outlined in the table. They applied based on a notice sent out by their employer which contained the table. Their applications were processed and approved by two of their managers, resulting in the employees being paid at the 130% rate. Several months later, the employer’s Human Resources department discovered that the employees were being paid the 130% rate after only three years, whereas the employer took the position that the employees were only entitled to be paid the 125% rate under the language of the 32 Vancouver Police Board and Vancouver Police Union, September 16, 2003, unreported expedited award (Glasner Q.C.) 19 collective agreement. The employer subsequently reduced the employees’ pay to the 125% rate and demanded that they repay the 5% difference each was mistakenly paid. Although “catching” its own mistake, and attempting to rectify it, the employer was prevented at arbitration from recovering the full amount of the overpayments. 13. Special Considerations in the Event of a Strike, Lockout or Special Legislation Most collective agreements are reached without a strike or a lockout or special legislation dealing with the collective agreement. However, in some circumstances, if there has been a strike or a lockout or if the dispute is significant enough that the Government has passed return to work legislation or a particular legislation detailing the method of resolution of the dispute, then certain issues should be addressed in these circumstances in addition to all of the issues set out above: (a) Address the return to work. Who returns to work; is it all employees or just some? In what sequence do they return to work; is it by seniority, skills or a certain number of employees at a time? (b) What are the rights of employees during the time between the return to work commencing, and full operation? (c) Has there been any discipline of employees during the strike or lockout and is the discipline resolved in the context of the memorandum of settlement? Have any employees been terminated during the strike or lockout and what is their status in respect of returning to work? (d) If there is special legislation, pay particular attention to the wording in the legislation with respect to cooling off periods, who is to return to work and when, is there any liability between the Union and the Employer in respect of what happened during the strike or lockout. Are there any third party claims against either the Union or the Employer? 20
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