ARC STRATEGIES By Dick Slansky JUNE 2015 The Smart Connected Factory of the Future Executive Overview .................................................................... 3 The Future of Manufacturing: Smart, Connected, and Autonomous ... 4 Smart Connected Machines Will Drive Smart Connected Factories ...... 8 Value Proposition for the Smart Connected Factory ........................11 IIoT and Industrie 4.0: Common Goals for the Factory of the Future ............................................................................14 Recommendations and Conclusions ..............................................17 VISION, EXPERIENCE, ANSWERS FOR INDUSTRY ARC Strategies • June 2015 Other Plant Corp HQ OEM Maintenance Supply Chain Supplier IT Distribution Procurement Plant Ops Customer Sales/Mktg Industrial/ Retail Customer Engr. Service Provider Utilities Smart Connected Factories Support New Value Chain Models Maturity Model – IIoT Asset Capabilities Autonomous Added Value Smart Software Defined Instrumented Conventional • No intelligence or connectivity • Connectable or connected • Provides data externally + Some local intelligence + Software tunable asset + Enhanced data feeds + Enhanced intelligence + Active condition monitoring + Self optimization + Interact with ecosystem IIoT Enabled Level of Maturity IIoT Maturity Model 2 • Copyright © ARC Advisory Group • ARCweb.com + SelfScheduling + Real-time analytics + ProductProduction Process Interaction + Self-Healing Systems + Decision Making Control Systems ARC Strategies • June 2015 Executive Overview With the emergence of the Internet of Things (IoT), Industrie 4.0, Smart Manufacturing, and other new approaches and initiatives, manufacturers have to consider how they design the next generation of smart connected products and the factories that will produce them. Product designers must now consider an expansion of form, fit, and function to include connectivity and intelligence to be able to leverage the IoT environment. The factories that manufacturer these products, in turn, will have to be designed to take advantage of smart connected devices, machinThe smart connected product will comprise the components that make up intelligent systems in industry, infrastructure, and business, and will ery, systems, and business processes. In many cases, these smart “connections” will extend well beyond the factory walls to value chain partners. automate, operate, optimize, and Suppliers and end users alike will also have to con- maintain our factories and plants. sider the impact on aftermarket services, since the smart connected products, Big Data, and predictive analytics components of the IIoT open up a new paradigm for how manufacturers support their products and equipment via remote diagnostics, predictive analytics, and visualization “in the Cloud.” In some cases, rather than selling and supporting a physical product, a piece of equipment, or software application; suppliers will instead offer the respective functionality “as a service,” using the Internet as a delivery mechanism. Another consideration is that service is the natural result of IoT. Both consumer products and industrial devices that are connected can intelligently communicate their state, condition, or health so a service can be performed to respond to the communication. This new generation of products will have a significant impact on productivity and effectively reshape the value chain by changing product design, marketing, manufacturing, and aftermarket service, along with creating the need for analytics and security. These smart connected products will comprise the components that make up the intelligent systems in industry, infrastructure, and business, while at the same time, helping to automate, maintain, and optimize our factories and plants. While smart connected consumer products are basic elements of the overall IoT; the smart, connected factory/plant will rely on the Industrial Internet of Copyright © ARC Advisory Group • ARCweb.com • 3 ARC Strategies • June 2015 Things (IIoT), a subset focused on the unique (and often more robust) requirements of industry and infrastructure. This ARC Advisory Group report will explore the emergence of factories that will manufacture the next generation of products and components using smart, connected devices, machines, systems, and software applications. The factory of the future will be built using these smart connected components and devices that will monitor, control, optimize, and ultimately lead to the realization of the autonomous factory. The next phase in this journey will be to develop and implement a semantic IIoT framework to help unify control, monitoring, tasking, analysis, and optimization of the production systems to provide a foundation for the autonomous factory of the future. The vision for the IIoT aims to bring physical objects (in this case, components of factory/plant automation) into the Internet environment. The primary focus of IIoT is to bridge the gap between the physical and digital worlds of industry over a common and widely used platform, the Internet. The Future of Manufacturing: Smart, Connected, and Autonomous The “lights out” factory is often portrayed as the culmination of factory automation in which robots; automated production systems; and intelligent machines, sensors, and equipment manufacture products without manual human intervention. While the reality of the lights out factory remains in While the reality of the lights out factory remains in the future for manufacturing, remarkable the future, remarkable progress has been made in automating the production process, especially in industries like automotive, electronics and semiconduc- progress has been made in tor, and food and beverage packaging. Automation has automating the production process. evolved from moving production lines that ushered in the era of mass production to complex robotic work cells. These work cells are a marvel of integration and orchestration in which robots are integrated with automated conveyance, tooling, fixtures, and actuators that perform multiple assembly functions and tasks. 4 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 Automation Remains a Key Component of the Smart Factory Today, manufacturers across many industrial sectors use highly automated production systems that communicate across work cells and production lines and push real-time production information to supervisory levels and business intelligence applications. Automation suppliers have developed vertical integration architectures that allow production data to flow upward from connected machines, production lines, work cells, and Rather than relying solely on a vertical architecture based on automation systems, manufacturers have shifted more to a horizontal architecture based automation components to the control level (PLCs, PACs, CNCs), manufacturing operations management (MOM) level and – ultimately -- to the enterprise business level. on the product lifecycle of design, build, and operate. The concept driving a vertical automation architecture was that real-time production data and the actionable information that it would generate would move beyond the supervisory and MES layers to the enterprise business levels (SCM, CRM, EAM, ERP) of a manufacturer. To date, this vision has not been fully realized. Manufacturers understand the value of using real-time production data to measure, monitor, and analyze production processes and optimize the production process. However, rather than relying solely on a vertical architecture based on automation systems, manufacturers have shifted to a more horizontal architecture based on the product lifecycle of design, build, and operate. These vertical and horizontal axes intersecting at key points in Design/Build/Operate Lifecycle Product Design Systems Engr. Product Test Mfg. Process Design Production Simulation Automation Production Systems Mfg. Operations IIoT Encompasses the Domains of Manufacturing Process and Production Supervisory Control Automation, Control Systems Sensors, Actuators, Motors, Servos Machines, Work Cells, Production Equipment Vertical Automation Integration Automation Intersects with Design/Build Lifecycle to Enable the Digital Factory Copyright © ARC Advisory Group • ARCweb.com • 5 ARC Strategies • June 2015 the product, process, and production lifecycle to provide actionable information to help improve and optimize the overall production lifecycle process. Today’s horizontal design/build/operate lifecycle-based architecture promotes and enables the concept of the digital factory and enterprise. ERP, SCM, SRM, and other enterprise software applications are integral parts of the lifecycle from design to operations and depend on product, process, and production information. Along with this connection to enterprise-level business applications, product lifecycle now includes MES and MOM solutions. These production management applications are integrated with the product design and manufacturing process domains of the product lifecycle. By applying advanced analytics to production-related data, generated from monitoring and measuring the execution of the production process, manufacturers can now finally realize continuous process improvements. Looking ahead, analytics will also be one of the key enablers for monitoring, controlling, optimizing, and realizing the autonomous factory. Smart Connected Factory Embodies a System of Systems In manufacturing plants, high-value production equipment has been heavily instrumented for some time in a closed, hard-wired factory network environment. However, industrial sensors, controllers, and networks are costly to implement and upgrades to existing facilities are complicated projects that often interrupt production. The growth of IoT in the consumer product sector has driven down the cost of sensors, embedded intelligence, and communications interfaces through high volume semiconductor manufacturing. Conversely, industrial standard equipment continues to be To make the transition to the next generation of smart connected factories, it will be necessary to design and architect production systems, automated work stations, constrained by a very large installed base of legacy equipment based on industry standards and proprietary communications protocols. To make the transition to the next generation of smart and assembly lines into an connected factories it will be necessary to design and industrial “system of systems.” architect production systems, automated work stations, and assembly lines into a factory system of systems that takes advantage of the less costly sensors, software, and communications approaches initially targeted at the consumer IoT space. Much of this technology will be wireless and based on open standards. By connecting 6 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 machines to machines, people to machines, and machines and people to expanded systems of systems, manufacturers can create intelligent networks and factory systems along the entire value chain. This will lead to factory systems that communicate and control each other autonomously, requiring significantly less operator intervention. The concept of a system of systems is the natural extension of systems engineering and model-based design. The basic idea here is that today’s factory and its production systems are most efficient and productive when all elements and manufacturing processes are connected through intelligent networks. This would start with automated production systems and all connected sensors, controllers, devices, machines, and other production equipment. Improved factory visibility would come next, with HMI/SCADA, dashboards, and factory intelligence systems providing factory personnel with actionable, real-time information. Mobility technology will further enhance visibility, providing people with access to information beyond the production systems and even the factory’s walls. Access to real-time information from anywhere and at any time can significantly shorten the time between when a problem occurs and its resolution. Connected asset management and maintenance would follow. While manufacturers generally understand the potential benefits of condition-based predictive maintenance; most have yet to implement these advanced methods due to the cost associated with instrumenting key assets. Today, however, lower cost smart sensors, wireless connectivity and more advanced and easier to use analytics tools are making it less expensive and easier to monitor and assess the health of factory equipment. While just in time manufacturing processes have been an integral component of manufacturing for decades, IIoT in the form of advanced analytics and connected intelligent machines and production systems is providing manufacturers with enhanced understanding of supply chain information that can be delivered in real-time. By connecting the production lines, machines, and factory equipment to their suppliers, all stakeholders across the supply chain can better understand and respond to interdependencies, material flows, and manufacturing cycle times. IIoT-enabled systems can be configured for location tracking, remote health monitoring, and reporting of parts and components as they move through the supply chain. This will power advanced analytics to help manufacturers identify and respond to Copyright © ARC Advisory Group • ARCweb.com • 7 ARC Strategies • June 2015 potential production issues before they occur. In some cases production systems will be able to autonomously adapt to changing dynamic work flow situations. Smart Connected Machines Will Drive Smart Connected Factories The factories of the future will employ (largely wirelessly) connected machines, workstations, and production equipment to enable highly individualized production on a large scale with high flexibility to support IIoT-enabled intelligent factories will be wirelessly interconnected in a system of cyberphysical machines, production systems, and materials. mass customization of products. In this IIoT-enabled production environment, intelligent factories will be interconnected in a system of cyber-physical machines, production systems, and materials. Within an IIoT enabled production environment the focus of manufacturers will be on efficiency in terms of energy and workers, optimization of production processes through continuous process improvement, and increasing productivity through advanced analytics. Additionally, products being manufactured will communicate directly with the machines and workstations performing the machining, fabrication, and assembly. What Makes a Factory Smart? Actionable information will be gathered in real time from intelligent sensors and other monitoring technology to provide current machine and production system conditions, the state of the production process, work flow, material and inventory, and all manner of data for analysis. Advanced analytics will use this information to help improve both production and product quality, validate that the production systems are building the product as designed, and identify optimization opportunities. Connectivity and intelligence will allow factories to evolve from predictive methods to prescriptive optimization and, ultimately, to autonomous operations. 8 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 Monitoring Sensors and external data sources enable the overall monitoring of : The machine, work cell, production system’s condition The external environment The production system’s operational and maintenance condition Control Autonomy Optimization Monitoring and Control Software embedded in the production systems enables: capabilities enable Control of machines and algorithms that optimize production operations to: production equipment Enable continuous Machine to Machine process improvement Machine to System Allow predictive Operator to Machine diagnostics and Control of overall maintenance production system Allow prescriptive optimization methods Combining monitoring, control, and optimization allows : Autonomous operations Self-coordination of production operations with the products and other systems Autonomous process enhancement and improvement Self-diagnosis and service Elements of the IIoT-Enabled Smart Factory Next-generation smart factories incorporate many of the very same characteristics and capabilities possessed by the next-generation smart products they manufacture. Intelligence and connectivity will enable an entirely new set of functions and capabilities for both the products and the production systems. Smart Factory Functions and Capabilities Four functional capabilities characterize the smart, connected factory: monitoring, control, optimization, and autonomy. Interestingly, each of these four areas can be applied to both the smart product and the factory production system that manufactures the product. Monitoring Monitoring, an essential first step, enables a comprehensive examination of all factory components, including the current condition of and operational parameters for all machines, workstations, production equipment, and other plant assets. This could also include monitoring external factors such as raw material characteristics and the overall state of the supply chain. Established production methods such a just-in-time and Kanban would become integrated into the overall production systems. To support this pervasive monitoring, the next generation of connected intelligent sensors will provide real-time data and information. In some cases, the sensors themselves will perform appropriate analysis, providing actionable information to operations. Control The element of control can be viewed in both the context of the product (machines and devices) and the production system. Factory automation in- Copyright © ARC Advisory Group • ARCweb.com • 9 ARC Strategies • June 2015 volves control at both the individual machine and production systems levels. While control systems are already a well-established and mature area in most modern factories, the IIoT-enabled smart factory will exhibit greater integration between control domains and increased connectivity with other plant and enterprise systems. Machines and production equipment, can be enhanced with embedded intelligence through smart sensors, adaptive control software, and even awareness and self-healing capabilities. These machines can be regarded as smart connected products that are components in a more complex production system. In today’s factory production environment much of these characteristics of control already exist in terms of machine to machine, operator to machine, and machine to system interfaces. Intelligent sensors, for example, are fundamentally a smart connected product that become a component in higher level systems that enable the collection of actionable information for even higher level systems. Thus, an individual smart, connected product becomes an integral component of a system of systems, and, in this case enables an IIoT environment that runs a factory ecosystem. Optimization While monitoring and control functions have traditionally worked in tandem to deliver both open and closed-loop control systems, the next primary element in an IIoT environment, optimization, depends on monitoring and control capabilities and data to actually optimize the production process. This is where some of the fundamental principles of continuous process improvement come into play, along with today’s more advanced analytics engines employ algorithms to analyze the metrics and data from monitoring functions to enable predictive diagnostics that can anticipate equipment and production problems before they actually occur. Bringing this one step forward, advanced analytics can enable a prescriptive approach that not only anticipates problems, but also prescribe the appropriate remedy or remedies. Autonomy Autonomous production, still likely to be a bit further out into the future, represents the final characteristics of the IIoT-enable smart, connected factory. Monitoring, control, and optimization represent a continuum, with autonomous production the end point in this continuum. With autono- 10 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 mous production machines, equipment, and entire production systems operate autonomously with minimum, if any, human intervention. This includes human-free coordination between production systems and the products being produced. Autonomous production systems will also feature self-healing production assets and systems. The benefits of autonomous production systems acting in coordination with other factory systems and the products being produced will grow in direct proportion to the number of systems connected. For example, the energy efficiency of the overall factory will increase as more production equipment such as motors and energy consuming equipment is connected, monitored, and analyzed to gain information on energy use. Ultimately, all production systems will operate with complete or semiautonomy, applying algorithms that analyze Big Data related to performance, work flow, and the overall production/distribution ecosystem, including other factories and the supply chain itself. Value Proposition for the Smart Connected Factory IIoT has the potential to significantly transform many industrial sectors, both in discrete and process manufacturing industries. Across the emerging IIoT ecosystem an extremely large number of machines and devices will transmit both large and small amounts of data. Smart manufacturing comIntelligent factories will be wirelessly inter-connected in a system of cyberphysical machines, production systems, and materials within an industrial IoT (IIoT) enabled panies that want to compete successfully will use advanced analytics to drive smarter decisions and more efficient operations. IIoT, Big Data analysis and connected networks will production environment driven by help manufacturers prolong their asset lifespan actionable information. while simultaneously optimizing efficiency and minimizing energy consumption. Smart manufacturing systems will link production systems and business domains such as ERP and supply chain planning. ARC has identified numerous potential business use cases for IIoT in manufacturing. Several examples follow. Copyright © ARC Advisory Group • ARCweb.com • 11 ARC Strategies • June 2015 Production System Visibility and Business Intelligence IIoT networks will connect real-time production activities on the plant floor and associated data to enterprise business systems and decision makers that must rely on actionable information. While this is certainly not a new concept, the promise of IIoT is to provide production line information based on a new generation of intelligent sensors, machines and systems. As IIoT is adopted and implemented it will spawn the next generation of continuous process improvement (CPI) that will function more accurately and correctly by using big data and advanced analytics. These IIoT enabled production systems will harken back to the concept of event-driven manufacturing, where bottom-up collaborative production systems used operations intelligence, visibility, demand-pull, and a synchronized supply chain to drive the manufacturing process based on an intelligent eventoriented environment. The primary differentiator is that, today, IIoT provides a connected and intelligent system of systems to power event-driven manufacturing. Remote monitoring, advanced analytics, and improved visibility will provide benefits that extend beyond the enterprise to a wide range of suppliers and third party providers of services, consumables, and capital goods. IIoT systems will enable third-party suppliers to participate in and contribute to the operations, maintenance, and optimization of manufacturing plants. New business models will emerge, with many capabilities offers “as a Service,” and performance-based contracts utilizing remote monitoring and support replacing traditional capital purchases of equipment and associated support services. Maintenance, repair and overhaul (MRO)-related parts and services suppliers will use IIoT to monitor distributed inventories, the condition of perishable parts, production rates, and so on. This will create entirely new and closely linked business relationships between manufacturers and their equipment suppliers. Energy Management In many industries, energy is frequently the second or third largest operating cost behind materials and direct labor. However, many companies lack the measurement systems, modeling tools, and/or performance management tools to optimize energy use in individual production operations, much less across multiple operations, facilities, or an entire supply chain. New, connected energy management solutions that incorporate IIoT- 12 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 connected sensors and equipment, HVAC control systems, electrical control systems, production control systems, and energy management systems offer numerous opportunities to create cost savings for manufacturers. Connected energy solutions can help manufacturers reduce overall energy consumption and avoid peak provide peak demand charges. Some IIoT- enabled HVAC systems also integrate weather data and prediction analysis to help manufacturers understand expenses and plan energy usage accordingly. Energy analysts maintain that even relatively small improvements in energy efficiency can often yield significant cost savings. Predictive Maintenance While most manufacturers today understand the potential benefits of condition-based maintenance — including both preventive and predictive maintenance approaches — not very many have actually implemented these advanced strategies to date, largely due to stranded assets, high connectivity costs, implementation costs, and uncertainty over the rapidly changing technology. Today, however, smarter, lower-cost sensors, wireless connectivity, and Big Data processing tools make it cheaper and easier to collect performance data and monitor equipment health parameters, including both vibration and temperature. Using these data, predictive asset management applications can make maintenance schedulers aware of impending equipment failures or gradual asset degradation so the issues can be addressed before they can negatively impact production or product quality. Predictive asset management based on real-time condition monitoring of key production assets is a far more cost-effective approach than traditional break/fix or calendar-scheduled preventive maintenance approaches. It also improves both overall equipment effectiveness (OEE) and extends the lifecycle of manufacturing assets to increase return on investment (ROI), both key business metrics. Measuring vibrations, as mundane as that appears to be, to detect out of specification machines and equipment is a frequently cited example of condition monitoring. Businesses, particularly industrial businesses, lose money when equipment fails. With next generation intelligent sensor information, IIoT connected technology can monitor, collect, and analyze data to provide a manufacturer with information to improve overall equipment Copyright © ARC Advisory Group • ARCweb.com • 13 ARC Strategies • June 2015 effectiveness (OEE), save money by minimizing equipment failure, and allow the company to perform planned maintenance based on predictive condition monitoring. Connected Supply Chain Just in time manufacturing has been around for decades, but IIoT, analytics, and production networks will help manufacturers improve visibility into their end-to-end supply chains. By connecting the production line and balance of plant equipment to suppliers, all parties can better understand interdependencies, material flows, and manufacturing cycle times. IIoTenabled systems can be configured to enable location tracking, remote health monitoring of raw materials and finished goods inventories, and track and report on parts and products as they move through the supply chain. IIoT-based systems can also collect and feed delivery information into an ERP system; providing up-to-date information to sales and marketing groups and into accounting functions for billing. IIoT and Industrie 4.0: Common Goals for the Factory of the Future The Industrial Internet of Things and Industrie 4.0 concepts have different origins, but many common objectives and technologies. IIoT began as a IIoT is an industrial response to a consumer-facing trend (the generic Internet of Things), while general phenomenon involving a global proliferation of embedded sensors, data analytics, and networks with industrial applications. Industrie 4.0, on the other hand, Industrie 4.0 is more particular to began as a consortium between the German government, industry and automation. industry, research, industrial associations and industrial unions. In other words, the IIoT is an industrial response to a consumer-facing trend (the generic Internet of Things), while Industrie 4.0 is more focused on industrial automation, particularly as it applies to manufacturing. In the final analysis, the two terms refer to very similar movements and both IIoT and Industrie 4.0 will certainly enable the smart connected factory of the future. Arguably, the intersection of the two concepts comes into 14 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 particularly sharp focus in the smart connected factory, since Industrie 4.0 emphasizes flexible, highly automated production to support mass customization in manufacturing; while IIoT emphasizes smart, connected industrial assets and advanced, cloud-based analytics to improve asset availability and performance. Cyber-Physical Production Systems Industrie 4.0 represents a paradigm shift from centralized to de-centralized smart manufacturing. Advanced embedded technologies that enable cyberphysical production systems support intelligent machine-to-machine, machine-to-human, and machine-to-production system communications. This enables a fundamental shift from conventional industrial production to connected, intelligent manufacturing through IIoT-enabled smart factories, products, and services. Here, the boundaries between the virtual and physical worlds blur as factory simulation software validates and commissions real machines and production systems communicating and functioning autonomously. Production and supplier networks will become substantially more complex in the next few years. For the most part, factory networks and production processes have typically been limited to a single factory. But in an IIoT/Industrie 4.0 scenario, the boundaries of individual factories will begin to dissipate and eventually go away entirely. Multiple factories across the value chain will be interconnected, in some cases, even across geographical regions, expanding the system of systems that represents a single production system and factory into an even larger system of systems. The manufacturing value chains will extend into both upstream suppliers and downstream customers, all linked through the Internet to help ensure a steady supply of raw materials and component parts when and where they are needed and finished products with the correct options, packaging, and labeling. Additionally, in an IIoT/Industrie 4.0-enabled factory, condition monitoring and fault diagnosis, self-aware components and systems will work together to provide operations and maintenance management with a more accurate picture of the current status and overall health of production systems and equipment and enable them to effectively predict and prevent future asset-or production-related issues and minimize, if not totally eliminate unnecessary maintenance to achieve near zero downtime. Copyright © ARC Advisory Group • ARCweb.com • 15 ARC Strategies • June 2015 Intelligent Services for Smart Products In today’s global industrial market, companies must manufacture reliable, high-quality products that are attractive and useful to the consumer and then be able to produce this product at a competitive cost. Many of these The emergence of IIoT technologies and models work in concert with the unified lifecycle by connecting the design/build/operate domains to allow an same companies must also provide highquality support services for the products they manufacture as an expected element of the product lifecycle. information continuum and feedback loop to continuously improve and optimize both To foster product loyalty, manufacturers will manufacturing processes and product design. need to produce products that will be connected and intelligent. Product lifecycles will extend beyond the walls of the factory. Within the service lifecycle, smart products will monitor their own condition and health and report these back to the manufacturer, in some cases, triggering remote maintenance, reconfiguration, software updates, and/or technician visits, as appropriate. Manufacturers could also use this product information to analyze and determine improvements to the product design and the manufacturing processes. IoT, IIoT, and Industrie 4.0 will work in concert to provide multiple levels and sources of connectivity and intelligence that will support an end-to-end product, process, and production ecosystem. Unified Product Lifecycle Management A significant emerging trend in manufacturing is the unified, end-to-end lifecycle that extends from product design through production execution. Today’s product lifecycle management (PLM) solution providers typically offer applications that cover all domains of the design/build/operate/ service lifecycle. Many manufacturers across a range of industries have adopted this approach and developed product, process, and production models and methods to support a unified product lifecycle. IIoT technologies and models work in concert with the unified lifecycle by connecting the design/build/operate domains to allow an information continuum and feedback loop to continuously improve and optimize both manufacturing processes and product design. Adopting IIoT technologies and methods should be a relatively straightforward transition for manufacturers with a unified lifecycle environment. 16 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 Recommendations and Conclusions The factory of the future will be characterized by the convergence of the digital and physical worlds. Embedded software that provides intelligence, connected machines and production systems that can be monitored and Companies will be compelled to orchestrate an ecosystem of design innovation, production process collaboration, operation and maintenance, suppliers, partners and analyzed to optimize processes, and factories and plants that will run autonomously will mark the next evolutionary step in manufacturing and process industries. contractors, dealers and distributors, and Manufacturers entering this era of smart connect- customers in preparation for the IIoT. ed factories should make a concerted effort to understand the technologies that will drive IIoT and understand the overall ecosystem of connected, intelligent products and manufacturing processes and how this will affect the consumers of their products. IIoT represents a departure from traditional value chains. Companies will be compelled to orchestrate an ecosystem of design innovation, production process collaboration, operation and maintenance, suppliers, partners and contractors, dealers and distributors, and customers. To support this transition, companies need to be aware of four key elements of IIoT: industrial automation, analytics, embedded intelligence, and the service lifecycle. Industrial automation -- including both sensor and control networks -- will provide a portion of the connectivity infrastructure for IIoT. This will enable manufacturers to leverage their existing investments in industrial software and automation, to a large degree. The rapid maturation of Big Data analytics is changing the face of manufacturing, which looks and feels very different today than it did even a decade ago. Historically, companies have made significant investments in information technology to connect to plant floor operations, but have not generally realized the full potential. IIoT-based Big Data and advanced analytics will deliver on the promise of IT in manufacturing through continuous process improvements. Embedded intelligence in all machines, equipment, and production systems will be a key element in implementing IIoT in smart connected factories, enabling them to move into the optimized and – ultimately – autonomous operating modes. Embedded intelligence in all aspects of the production Copyright © ARC Advisory Group • ARCweb.com • 17 ARC Strategies • June 2015 systems, as well as in the product itself is critical to the predictive, prescriptive, and autonomous phases that will define the factory of the future. Finally, the natural extension of the smart connected factory is the service lifecycle of the product itself. As industrial devices and equipment become more intelligent and connected, they produce large volumes of data. The information generated shape a range of new data- and service-based business models. This emerging service lifecycle can be applied to the production equipment and factory/plant assets, as well as consumer-facing products. 18 • Copyright © ARC Advisory Group • ARCweb.com ARC Strategies • June 2015 Analyst: Dick Slansky Editor: Paul Miller Distribution: MAS and EAS Clients Acronym Reference: For a complete list of industry acronyms, please refer to www.arcweb.com/research/Lists/IndustryTerms/. CPI Continuous Process MRO Maintenance, Repair, and Improvement CNC Overhaul Computer Numerical Control CRM Customer Relationship OEE Overall Equipment Effectiveness OEM Original Equipment Manufacturer Management PAC EAM Enterprise Asset Management Programmable Automation Controller ERP Enterprise Resource Planning PLC Programmable Logic Controller HMI Human Machine Interface PLM Product Lifecycle Management IIoT Industrial Internet of Things ROI Return on Interest IoT Internet of Things SCADA Supervisory Control and Data IT Information Technology MES Manufacturing Execution System Acquisition MOM Manufacturing Operations Management SCM Supply Chain Management SRM Supplier Relationship Management Founded in 1986, ARC Advisory Group is the leading research and advisory firm for industry. 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