Newsletter - Excel Propane

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S E R V I C E
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The
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News
A note from the Excel Family
First off, thank you for choosing Excel Propane to get you
through another Michigan Winter! We greatly appreciate
your loyalty and recognize that Excel Propane is built
around having great customers such as yourself. Three
news items to discuss:
Baker’s Propane Customers:
Welcome to the Excel Family
Last summer Excel Propane grew a little bit larger by
acquiring Baker’s Propane in Newaygo, MI. We look
forward to servicing our Baker’s customers for many years
ahead and appreciated their patience during the transition
last summer.
A Great
Package
We have an easy way to save you money - Join our
Budget Plan with steady monthly payments and
receive a 5-cent per gallon discount on your
propane price, and you’ll be included in our Price
Protection Plan. It’s a winning combination!
The Budget Plan starts in May, so call soon for
more information and to get started.
T
5¢ OUN
SC
DI
Keep-Full Plan
As always, thank you for your business.
We do appreciate it!
T
Budget Plan with
Price Protection
5¢ OUN
SC
Excel will stay a family business
Over the last couple years my two sons, Zach and Jordan,
left their careers and came back to West Michigan to join
our family business. Many of you might have met them as
they delivered propane to your house, installed a new
tank, or were working in the office. Most importantly, you
can be assured that Excel Propane will continue on for
another generation as a local-family owned and operated
business with a customer focused approach.
While we are always excited to have a new customer
join the Excel Propane family, we highly value all of
you, our current customers. That’s why we work
hard to provide consistent and fair pricing to ALL of
our customers year after year. Unfortunately some
companies hide their high regular prices, and only
advertise low-ball promotional prices. We know that
being upfront and honest is how we would want to
be treated and that is how we will treat you!
DI
Price Cap Program
While propane prices have remained very reasonable the
last couple years, we did see market prices rise this
winter. Customers that participated in our Price Cap
Protection Program saved on average about $175 (up to
30¢ per gallon) by having their price capped. Keep an eyeout for our Price Cap Sign-Up form that will come out in
early July.
Keeping
Prices
Fair
We’ll fill
your tank as
needed
Best regards,
Here’s another way to save
money…. Join our Keep-Full Plan and we’ll fill your
tank as needed and you’ll receive a 5-cent per gallon
discount on your propane price.
The Keep-Full Plan is available to customers that
heat only with propane or use a remote monitor.
www.excelpropane.com
Fremont
11775 N. Maple Island Road
Fremont, MI 49412
231-924-4466
800-500-4146
Hart
4168 W. Polk Road
Hart, MI 49420
231-873-0004
888-500-4146
Fruitport
365 S. Third Avenue
Fruitport, MI 49415
231-865-3665
800-234-4146
Newaygo
(storage)
8980 Mason Drive
Newaygo, MI 49337
231-652-1475
800-500-4146
Price Cap Protection Plan
with a 10¢ Price Cap
Stable Prices
All Winter!
Most of our customers enjoy the
comfort of stable prices with our Price Cap Protection
Plan, which caps your price to a maximum 10-cent
increase from August 1st through April 30th.
It’s smart to protect against rising energy prices and
you can do that with our Price Cap Protection Plan for
only $65.00 per year. Watch for the signup forms being
mailed July 1st.
Prompt payment
discount
Pay your invoice within 5 days of
delivery and receive a 5-cent per
gallon cash discount. You’ll find the
discount terms printed on your
delivery ticket if eligible. Sorry, COD customers and
payments by credit card do not qualify for the cash
discount.
Safety information
How can you tell if
there is a propane leak?
Answer: By the smell.
A disagreeable odor (similar to rotten eggs) is added to
propane so that you will be able to detect the smell easily
in case a leak develops.
If you think you smell gas …
1) Get everyone out of the building. Don’t use light
switches, appliances, or the phone.
2) Turn off the gas using the shut-off valve on the tank.
3) Call Excel Propane or the fire department from a
neighbor’s home.
Remote monitors
Do you use your home seasonally or have an
alternative heat source, but would like to join
our Keep-Full Pan? Get a remote monitor for
$10/month and you can enjoy the Keep-Full
Plan and save 5-cents per gallon!
Check us out on Facebook
Like our Facebook page to keep up-to-date
on what’s new at Excel Propane.
www.business.facebook.com/excelpropane
PRSRT STD
PAID
US POSTAGE
HOLLAND, MI
PERMIT NO.45
The warmest people in the business.
11775 N. Maple Island | Fremont, MI 49412
365 S. Third | Fruitport, MI 49415
4168 W. Polk | Hart, MI 49420
8980 Mason | Newaygo, MI 49337
www.excelpropane.com
$50 Customer Referral Program
We’re looking for new customers and we know that your
recommendation can be very important to friends,
neighbors, co-workers, and family. If you recommend
Excel Propane and your “good word” results in a new
customer, we’ll reward both of you with a $25 credit to
your Excel accounts.
Just complete the “Customer Referral” form or call us
with the information. We’ll make the contact and after that
person joins the Excel family you’ll both receive a $25
reward credit.
$50 Customer Referral
Current Excel customer: ($25 for you)
NAME
ADDRESS
CITY
PHONE NUMBER
Referral: ($25 for them)
NAME
ADDRESS
CITY
n family n friend n neighbor
PHONE NUMBER
BEST TIME TO CONTACT THEM