Information Technology Division (CIO) Mobile Phone Applications Mobile phone applications Karl Morteo Information Technology Division (CIO) Mobile Phone Applications What is a mobile phone application? Any information system that uses a mobile phone. From a simple informational text message to a full blown application running on your phone. From web application accessed though a phone to a custom client server application to a local application with no storage. So now we have narrowed the scope down :-) Information Technology Division (CIO) Mobile Phone Applications Mobile phone application difficulties? Rapidly evolving technology. Competing standards. Caught between the ICT giants. Massive diversity of phones old and new. Mobile phone applications are potentially very expensive to develop and support so why bother? Information Technology Division (CIO) Mobile Phone Applications Why bother with a mobile phone application? Timeliness of data Accessibility/availability of data Accuracy of data Extra data from (cell location/GPS, photo/video/sound, bar code reader) User base/Crowd Cost Superior to computer – portability, easy, network Information Technology Division (CIO) Mobile Phone Applications AGA Animal Disease Tracking System / EMPRES-i AGP Desert locust - Keith Cressman AGP Locust surveillance (Mauritania to India) AGP Monitoring multiplication sites - cassava disease (Central Africa) AGP Large scale pest reporting (Uganda/Tanzania) AGP Pesticide Tracking from customs to use and disposal CIO HQ Phone Book CIO HQ Security Guard System CIO Statistical Data Warehouse Browser – Karl Morteo EASY Pol (Mobile banking) – Don’t have own app. ECTAD Viet Nam Animal Disease Alerts (Bird Flu) EST Market Price FOE Forestry publicity iPhone App – Lauren Flejzor FOM Forestry Inventory – In progress - Gino Miceli NR/FO Advanced Fire Information System - SMS Alert - John Latham TCE DPT (Crop Pests) – Phil Fong TCE DPT SADC (Animal Disease) – Phil Fong TCE Emergency? Antonio Stocchi TCE/AGA Bangladesh SMS Gateway (Animal Disease) - Mat Yamage TCI Farmers Field School Monitoring System – Takayuki Hagiwara TCI Rural Invest - Aidan Gulliver Information Technology Division (CIO) Mobile Phone Applications SMS Gateway data collection in Bangladesh Bangladesh is conducting active Highly Pathogenic Avian Influenza (HPAI) surveillance. A total of 450 Community Animal Health Workers (CAHW), 50 Additional Veterinary Surgeons (AVS) and 150 Upazilla Livestock Officers (ULOs) are using Short Message Service (SMS) gateway to collect data and report on disease and death in poultry. The programme has detected HPAI outbreaks. The SMS reporting structure is simple: at the end of the working day, each CAHW sends a SMS message with the total number of all investigated poultry (chickens, ducks and other birds) and their health status (the number of sick and dead birds) to the SMS gateway system. This data is used to; A) monitor trends in disease and mortality in poultry, and B) monitor who is working that day. Additionally, CAHWs send flash reports by SMS on suspected outbreaks according to a case definition. The system then automatically contacts the ULO in the same area by SMS, who initiates an investigation by sending an AVS or visits the suspect outbreaks him/herself. After the investigation, the ULOs and AVS send a SMS message to the gateway server to declare the suspect outbreak as negative or report that it may require further (diagnostic) tests. Initially a Gateway server receiving these messages was located at the Department of Livestock Services in Dhaka, the capital. Currently the system is internet based. Specialised staff monitor the change in mortality and morbidity rates and perform spatial and temporal analysis against concurrent HPAI outbreaks and monitor the number of suspect cases and the results of the ULOs and AVS investigations. The result of the analysis is submitted to the Chief Veterinary Officer, used in workshops to sensitise staff and farmers, donor meetings as well as in periodic project reporting. This real-time reporting using SMS has been contributing to effective HPAI outbreak response and control. The key to the success may be its simple approach and clearly defined work-sharing by using familiar tools (mobile phones). Information Technology Division (CIO) Mobile Phone Applications DPT for Animal Health and Crop Pest Surveillance The digital pen user transfers data after it has been temporarily stored in the pen, either: Wirelessly: by ticking a box on the paper, interpreted by the pen as a “send” command, the pen will use Bluetooth to instantly send data via a mobile phone Via a USB port: pens connect to any PC Sent data is in proprietary Anoto PGC format and can either be handled locally or routed to the application server associated with that specific paper form for further processing. Information Technology Division (CIO) Mobile Phone Applications DPT for Large scale pest reporting (Uganda/Tanzania) Information Technology Division (CIO) Locust surveillance (Mauritania to India) Mobile Phone Applications problem: how to survey rapidly changing Desert Locust upsurges in remote areas, to plan locust control campaigns? Information Technology Division (CIO) Mobile Phone Applications GFIMS Global Fire Alert The Fire Email Alerts is the GFIMS open source alert service that notifies registered users of MODIS-derived active fires in a specified area-of-interest. The user subscription information includes their area of interest, alert frequency (daily/weekly/near realtime), delivery preferences (textonly, image and text), etc. The email alert includes a summary of number of fires detected and tabular list of fires. Daily and Weekly fire alerts are sent from the GFIMS system, whereas near real-time alerts are sent directly from the MODIS Rapid Response (MRR) facility to avoid any additional delays in caused by relaying the data from the MRR to the GFIMS servers. Information Technology Division (CIO) Mobile Phone Applications Distributing food vouchers in the form of mobile phone text messages http://www.wfp.org/stories/mobile-phonesdeliver-food-iraqi-refugees PDAs or SMS data transmission for faster and more reliable monitoring of food security. The data collected includes both food security baseline data and food insecurity indicators. The bulk of WFP's data collected focuses on nutritional indicators, market prices, import, cross border trades, socioeconomic indicators, and health indicators PDA-based data collection tool "allows very large questionnaires to be built very rapidly and deployed onto many PDAs using flash memory cards http://sites.google.com/site/wfppdasurvey/ Information Technology Division (CIO) Mobile Phone Applications Checkmyschool.org maps information on public education services in the Philippines By simply clicking on a particular school on the GPS map, citizens can obtain information about specific aspects of school performance – including number of teachers, condition of facilities, student achievements, status of nutritional health programs, and more. The information is fed into the georeferencing database by local school monitors who send in realtime data via their cell phones using SMS text messaging. Some 8,000 public schools in the Philippines are currently on the site, and the number is expected to grow quickly in the coming months. Information Technology Division (CIO) Mobile Phone Applications The Ushahidi Platform allows anyone to gather distributed data via SMS, email or web and visualize it on a map or timeline. Our goal is to create the simplest way of aggregating information from the public for use in crisis response. Also a server for FrontlineSMS including SwiftRiver a free and open source software that uses algorithms and crowd sourcing to validate and filter news. http://haitiaidmap.org/ http://ushahidi.com/ Data can be collected using multiple mobile phones using the EpiCollect mobile app(Android / iPhone ) and all data can be synchronised from the phones and viewed centrally (using Google Maps) via the Project website or directly on the phones. http://www.epicollect.net/ Information Technology Division (CIO) Mobile Phone Applications The World Bank DataFinder The World Bank DataFinder app for iPhone/iPad, which provides 50 years of indicator data in your pocket, is now available. The app takes advantage of the DataFinder APIs to chart and visualize indicator data, and makes it easy to share what you find with colleagues. Information Technology Division (CIO) Mobile Phone Applications The OECD Factbook App The OECD Factbook App presents 100 economic indicators in a format specially designed for your iPhone. Now, wherever you are, you have easy access to a comprehensive statistical picture of the world’s major economies from the most reliable source: OECD. Information Technology Division (CIO) Mobile Phone Applications So you need a mobile phone application Considerations Who will use the application? The application criticality The Target Phones The Network Connectivity Usability and user acceptance Reliability Data ownership and privacy concerns The mobile phone needs to communicate.. Information Technology Division (CIO) Mobile Phone Applications Who will use the application? Specialists – assessment/inventory. Clerks, data gathers - census. Service deliverers - extension workers, customs. End users, farmers - counterfeit prevention General public – crowd. Training requirements? Support requirements? Sustainability? Information Technology Division (CIO) Mobile Phone Applications The application criticality Continuously essential to carry out job function. Periodically required to carry out job function. More efficiently/effectively/conveniently carry out job function. Keep informed. For publicity, awareness, entertainment. In the event of disaster are there any alternatives to using the application? Information Technology Division (CIO) Mobile Phone Applications The Target Phones Specified exact model. Known possible models. Specify minimum compatible models. Almost any model. Who purchases/owns the phones? pays the running costs? Limited to FAO users? Sustainability? The diversity of target phones that must be supported greatly influences the development approach. Information Technology Division (CIO) Mobile Phone Applications The Network Connectivity Can vary from continuously available high speed internet to occasionally available SMS only, peer-to-peer or snail mail of SD-Cards. Unreliable/mixed network requires more information to be saved and cached locally and complex programming to synchronize or get the information off the phone Caching, synchronization, multi user, data integrity, conflict locking Multimodal transfers: GPRS, WiFi, SMS, and USB tether Packetisation for large data Who pays the running costs? Sustainability? I blew all the credit calling my girl friend because it picked up the GSM from neighboring country. Information Technology Division (CIO) Mobile Phone Applications Usability and user acceptance Is the application user friendly and intuitive? Does it replace an existing ? How can I correct my mistaken data entry. You need the patience of a saint to use this application. My fingers are too big and my eyesight too poor. I don’t have the time to complete all that information in the field. The old paper and telephone was much faster and the secretary corrected it. It requires on site data entry for geo-coordinate sake but there is no network there. I preferred sending a fax for bulk data entry job sent to India/China. Why don’t I get one of the phones? Joe did. I am certain I sent the message but they say it never arrived? Information Technology Division (CIO) Mobile Phone Applications Reliability Device robustness, reliability and battery life in field conditions (sunlight, temperature, precipitation, humidity, dust). Viruses The Network (see other slide) My pencil and paper system never ran out of battery, credit or lost my days work. Information Technology Division (CIO) Mobile Phone Applications Data ownership and privacy concerns Data ownership, privacy and confidentiality issues Are you spying on me to see where I am going and when I am working? Is it acceptable for data to leave the country (route, host)? Who can see the data? Can I retrieve, delete/correct the data in the future? Information Technology Division (CIO) Mobile Phone Applications The mobile phone needs to communicate.. What server services are needed? In the most basic case this could be peerto-peer or SMS Gateway but most likely a FAO application will need to access and contribute to data in our core data repositories/warehouses and operational systems. This necessitates strong information management and the use of open interoperability standards. web-services, RSS, RDF, Xforms, FeedSync, KML … Information Technology Division (CIO) Mobile Phone Applications CIO Activities Building expertise - Mobile Device Programming Training held in August Optimization of FAO’s web site for viewing on mobile devices. Set-up global and local SMS Gateway Infrastructure (GSM Modem and web-services). Support for data connectivity to FAO services (Multimodal transfers and Packetisation ). Cross platform development: recommendations, tools and support for both high end smart phones (appcelerator) and basic phones Upgrade of email servers to support ActiveSync
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