Therapeutic Humor Skills for a Healthy Work Environment Upon completion of this course, the participant will be able to: Identify the roles of therapeutic humor in creating a healthy work environment. 2. Demonstrate therapeutic humor skills and identify resources available for creating a healthy work environment. 3. Evaluate the benefits of therapeutic humor skills in a healthy work environment. Laugh Away the Fat? Therapeutic Humor in the Control of Stress-induced Emotional Eating. 1. Bast, E. S., & Berry, E. M. (2014). Laugh Away the Fat? Therapeutic Humor in the Control of Stress-induced Emotional Eating. Rambam Maimonides Medical Journal, 5(1), 1-12. doi:10.5041/RMMJ.10141 Using humour to enhance the nurse-patient relationship. Humour can enable the nurse to ‘treat people as individuals’ and develop the therapeutic nurse-patient relationship. It can result from the ‘recognition and expression of incongruities of a comic, absurd and impulsive situation, remark, character or action, which enables feelings of closeness or togetherness when shared in the context of trust between the patient and nurse…’. Used throughout the working day, humour can help to create a natural connection during patient interactions, which can have holistic benefits. Tremayne, P. (2014). Using humour to enhance the nurse-patient relationship. Nursing Standard, 28 (30), 37. AACN Healthy Work Environments The role of humor as a possible tool for aiding those in whom emotions, particularly negative ones, trigger eating as a means to improve mood. We review emotional eating, obesity, and the hypothesized mechanisms of emotional eating. We then review the field of therapeutic humor and its ability to de-stress individuals, possibly through endorphin and opioid systems, both of which are also involved in eating behavior. A novel hypothesis that people may be trained to use humor as a “food substitute” at best, or to blunt hunger stimuli, to achieve similar advantages, without the side effect of weight gain. Humour in nursing interventions Duffin (2009) discussed how nurses may focus on the more task-oriented side of nursing at times. An element of levity can be introduced if appropriate, helping to promote rapport. Humour can be a positive distraction, for example when undertaking a clinical procedure such as a wound dressing, or when undertaking personal care. Humour can be a useful conduit to communication with a patient and therefore influence all stages of the nursing process. Tremayne, P. (2014). Using humour to enhance the nurse-patient relationship. Nursing Standard, 28 (30), 37. Personal and Professional Issues Dealing Skilled Communication Collaboration Effective Decision Making Appropriate Staffing Meaningful Recognition Authentic Leadership with Dealing with Dealing with Dealing with problem people. people problems. problem professionals. professional problems. 1 “Humor is not only a tool in the workplace, but also a barometer that indicates how healthy and well-functioning a workplace is.” “People with a sense of humor tend to be more creative, less rigid, and more willing to consider and embrace new ideas and methods.” Michael Kerr Robert Half Therapeutic Humor Any intervention that promotes health and wellness by stimulating a playful discovery, expression or appreciation of the absurdity or incongruity of life’s situations. The intervention may enhance health or be used as a complimentary treatment of illness to facilitate healing or coping, whether physical, emotional, cognitive, social or spiritual. THE MIND-BODY-SPIRIT CONNECTION Research shows that positive emotions can create neurochemical changes that will buffer the immunosuppressive effects of stress and illness. ANATOMY OF AN ILLNESS Norman Cousins If negative emotions produce negative chemical changes in the body, wouldn’t positive emotions produce positive chemical changes? Is it possible that love, hope, faith, laughter, confidence, and the will to live have therapeutic value? PSYCHONEUROIMMUNOLOGY CARDIOVASCULAR RESPIRATORY IMMUNE NEUROLOGIC MUSCULOSKELETAL GASTROINTESTINAL GENITOURINARY 2 •Numerous clinical studies that suggested humor and laughter can improve clinical outcomes in inflammatory disorders, asthma, cancer, and heart disease by reducing the physiological stress response. •Psychological effects, such as reductions in stress, anxiety and improvements in mood, self-esteem, and coping skills. •Positive physiological effect on pain tolerance and an increase in specific immune factors, such as production of immunoglobulin A (IgA) and blood leukocytes The Roles of Humor Get Attention Gain Control Stimulate Creativity Teach Academic Content Promote Critical Thinking Promote Problem Solving GROUP HUMOR Why Humor Therapy? To Release Tension and Stress To Promote Socialization To Build Relationships with the Interdisciplinary Team To Avoid Burnout and Chemical Dependency Humor in Life Helps relate facts and figures Helps emphasize points and ideas Makes a positive impression Makes information more memorable Builds Relationships and Loyalty Breaks the ice Promotes positive relationships Creates a trusting environment Increases self-confidence Promotes healthy group dynamics Shifts the line in the sand Humor in Life Disarms hostility when change is forced Gets a point across without creating hostility Reduces tension and mental fatigue created during serious and intense discussions 3 Conflict Resolution Turn a negative, painful situation into a more positive, pleasurable and funny experience with a touch of humor. Improved Patient Satisfaction Scores! Humor may be a better predictor of leadership than IQ. Humor Production Humor production is a skill which can be developed but must be practiced, refined and used on a regular basis. Day-to-day real life experiences provide the funniest and richest material. Humor Production RIGHT TIME RIGHT STYLE RIGHT PLACE RIGHT AMOUNT RIGHT CONTENT Avner Ziv, Israeli Psychologist Therapeutic Humor No No No No No Sarcasm Ridicule Racial Overtones Putdowns Sexual Content If you can laugh at it, you can live with it! If you take yourself too seriously, there’s a chance you may end up seriously ill. Matt Weinstein 4 Tom Peters Management Leadership Consultant JOYFUL PEOPLE Surround yourself with people who bring happiness into your life, things that you love, fresh air, laughter, good food, and make plans for tomorrow. Jane Hill, Breast Cancer Survivor “ I am now convinced that every company can boost its creativity, team spirit and productivity by building more humor and a lighter style of collegial interaction into the workplace.” Comparison of Hospitals and Airlines Hospitals and Airlines Patricia D'aurizio, Nursing Economics (2008), 26(6):389-392. The stay or trip can be planned or unplanned. It usually involves some type of X-ray or scans. A fee must be paid for the service. Your care and wellbeing are entrusted to strangers. A variety of people with many different skill sets are required to get the job done. You are a captive audience for a prescribed period of time. Nursing Economics 2008; 26(6):389-392 Comparison of Hospitals and Airlines You share space with many other strangers. Staff wear uniforms and all have had a variety of training and education in order for them to perform their jobs. You are not allowed to keep many of your belongings with you. Food is generally unappealing, limited, or in some cases non-existent. Staff often have to deal with unforeseen circumstances, which impact their ability to provide optimal service. You are usually delighted to leave. A Corporate U. S. Airline Hire Attitude – Train Skills Immerse Everyone in the Culture Immediately Keep 'Em Learning People Give as Good as They Get Find the Kid in Everyone Do More with Less Luv 'Em in Tough Times Do What's Right Nurture the Corporate Family Grubbs-West, L. (2005). Lessons in loyalty. Dallas, TX: CornerStone Leadership Institute. Nursing Economics 2008; 26(6):389-392 5 INTERVIEW QUESTIONS How have you recently used humor in the work environment? How have you used humor to defuse a difficult situation? A Corporate U.S. Airline We believes that failure to nourish and encourage lightness in the workplace not only undermines productivity, creativity, adaptability, and morale, but also can drive people crazy. Patients Satisfaction Scores and Reimbursement An employees' commitment to their customers, their employer, and their work translates into millions of dollars of revenue. If customers do not have positive experiences, they will take their business elsewhere at the first opportunity, which then has a negative effect on the company's bottom line. Humor Humor is a coping mechanism for dealing with reality! Nursing Economics 2008; 26(6):389-392 You KNOW you are a nurse when: You believe that all bleeding stops … eventually. You leave your shoes outside the door and never worry about the dogs carrying them away! Discussing dismemberment over a gourmet meal seems perfectly normal to you. You open your sandwich as a sterile field. You get an almost irresistible urge to stand and wolf your food even in the nicest restaurants. You plan your dinner break while lavaging an overdose patient. You think that caffeine should be available in IV form. You have a bladder capacity of 12 hours. You believe that unspeakable evils will befall anyone who utters the phrase “Wow, it’s really quiet isn’t it?” You have ever referred to someone’s death as a transfer to the “Eternal Care Unit”. LIFE Life is too short to wake up with regrets. So love the people who treat you right. Forget about the ones who don't. Believe everything happens for a reason. If you get a second chance, grab it with both hands. If it changes your life, let it. Nobody said life would be easy, they just promised it would be worth it. CatherineYen 6
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