Michelin Training in Dubai K Issue 24 July - September 2012 ingsway Tyres sent 3 of their sales people to the Michelin Training Centre in Jabel Ali, Dubai which is the Michelin Head Quarters for Africa, India and Middle East. WE ACHIEVE TOGETHER Tirath “Sunny” Sehmi, Patrick Macharia and Mohamed Rameez set off for a six week training in March this year. Together with a Michelin team of 8 from South Africa they learnt about the Michelin tyre touching on all the technical aspects as well as sales techniques. Patrick said, “The training was intensive and we did both theory and practical sessions. We had evaluations at the end of each topic about after every 2 days! But it was a great experience and with dedicated Trainers this was possible”. Editorial Sunny Sehmi repairing a tyre with Mushroom patch. The training topics included: in-depth knowledge about a tyre, inspecting a tyre for damage, tyre repair, puncture repairs, wheel balancing, mounting and demounting tyres, size conversions etc. The practical studies included visiting customers and dealers at their premises. The tyre segments that they covered in the training were Passenger, Light truck, Truck & Bus and Earth mover tyres. Passenger tyre applications for various vehicles, cost per kilometer calculations for truck & bus tyres, speed & load index, radial tyres versus crossply tyres were some of the other topics that they covered. L earning is an essential part of our lives. Through life’s experiences and education we gain knowledge and skills to further ourselves. I dedicate this newsletter to Learning. We never stop learning, even as we leave formal school, start working and grow older. Kingsway Tyres believes in nurturing its employees to learning new things, refreshing the known and strengthening our skills as individuals. The best asset the company can have is its human resource. Training them means believing in them, and together, be able to excel. We constantly strive to improve our services so that our customer experience satisfaction and awe of the service we give to them. The customers who we serve and how we leave them feeling becomes who we stand for. This year we created a theme, “We Achieve Together” and we are riding on it. We are definitely improving and gaining what we set out to do in all aspects of our work and lives. To get a glimpse of this, read the articles that follow. Catch up on all the training the Kingsway staff have been up to and the great honour that our Managing Director received. Our dealers were also not left behind when they were invited to meet, network and expand their knowledge with the Apollo tyres International leaders and team. In this breath let us carry on our efforts towards prosperity in every goal we set ourselves to do as we enter into the 4th quarter of this year. Happy Reading! Reema Doshi Dr. Manoj Shah Hsc. Patrick Macharia assessing a tyre A n honorary doctorate degree is conferred by an accredited university to an individual who has proven extraordinary achievement and service in their communities, countries or the world. The United Graduate College and Seminary International, USA honoured one such person in our organisation, Manoj Shah our Kingsway Group Managing Director. On the 27th July 2012, the Chief Chancellor H.E. Prof. Clyde Rivers PhD of U.G. C. & S International conferred to Manoj Shah an “HONORARY DOCTORATE DEGREE IN HUMANITIES”. From the nominees brought forth he was awarded this due to his magnanimous and selfless service to the needy and less fortunate, peace initiatives, good leadership and humility in Kenya and its environs. Mohamed Rameez regrooving a tyre Photo: Kingsway Team with trainers. Djamal Haouat (Earth moving tyres training manager), Sameh Todd (Sales process & training manager) and Philippe Garret (Head of Training Centre) kingswaytyreske (254 20) 2220996, 2217648-52 And now Kingsway Tyres-Michelin team have returned with Sunny Sehmi being head of Dealers – Passenger car Segment and both Patrick Macharia and Mohamed Rameez are in charge of Truck and Bus segment equipped with advice and experience for customers and colleagues alike. As a man of honour with no race or religious bias, he is amongst the eminent personalities selectively honoured for bringing positive changes in their respective countries and the world. Dr. Manu Chandaria (industrialist & Philanthropist, Chairman of Chandaria Foundation); Kingswaytyreske 0722 227719, 0735 699000 Prof. Nathan Kahara (current chairman of Former Mayors International, Ambassador for Peace and Former Nairobi Mayor) and Dr. Kanubhai Babla (Lions Club International Philanthropist) are a few of the Honorary doctorate achievers. Dr. Manoj Shah has been a very active Lions Club member holding leadership positions both locally and internationally. With the support of his fellow members he has brought change to the less fortunate people of our country by initiating and seeing through projects such as building schools, providing academic scholarships; establishing the Lions eye hospital in Loresho, Nairobi; hosting free eye & medical camps in various rural areas of Kenya; and taking a leading role in Road safety in Kenya through his prominent role as the Chairman of AA of Kenya Road Safety Council. We wish them all the best as they embark on their new assignments. kingswaytyres Chief Chancellor H.E. Prof. Clyde Rivers presents Dr. Manoj Shah with his HONORARY DOCTORATE DEGREE as Professor Michal Pitzl (Chancellor of Education Development Worldwide) looks on. www.kingswaytyres.com Nairobi • Mombasa • Kisumu • Nakuru • Eldoret • Meru • Kakamega These are but a drop in the ocean of his achievements in making a positive difference in the lives of many around him. Congratulations Dr. Manoj Shah Hsc and we support you as you carry on your good work in this world. L-R: Mrs. Jayna Shah, Soyum Shah, Dr. Manoj Shah and his mother Pictorial A Kingsway Wedding Michelin Training, Nairobi M Retirement Party ichelin tyres - the French based company being No. 1 in Quality, Safety, Mileage and Fuel saving standing true for over 120 years of its existence. And why? This is because they believe in and practice continuous research, quality checks and most importantly, training their stakeholders. One such training happened here in Nairobi as well. The entire Kingsway sales & support team from across the country converged at Nairobi Safari Club for a Michelin training day. The team was split into two guided by trainers Salome Gitoho and Robert Foulser. Focusing on the benefits of the tyre and the soft skills required to promote this tyre, the trainers from Velocity Project Management took the participants through rigorous product training. Our Corporate Development Director, Amal Shah posing with his bride Sneha, father Manish, Mother Naina and sister Arjaa on his Wedding Day. “May your joining together bring you more joy than you can imagine.” Kingsway junior staff who have been in service for over 20 years were honoured with a retirement party at the Kingsway Executive offices. L-R: Nahashon Kimatu, Peter Chege, Francis Mutulili, & James Kasina Mrs. Jayna Shah presents to Moses Chibole a certificate of participation in the Michelin product training. Farewell Sundip Apollo Dealers Meeting At the end of the training day, we were pleased to announce the launch of the Kingsway-Michelin team headed by Mr. Harshad Amin who was appointed the Director (Michelin Group Products). The Michelin team comprises of Sunny Sehmi, Mohamed Rameez, Patrick Macharia, Karim Sumar and Bobby Odhiambo. by Shehzan Luhar M r. Sundip N. Patel who worked at Kingsway Tyres Limited Head Office left this organization after serving for over 17 years with utmost dedication and diligence. Sundip left to venture into his own new family business. Sundip gained and shared his valuable knowledge of the tyre industry with all his colleagues during his tenure. He was handling many portfolios including field sales, imports manager and used to oversee the Kingsway Tyres upcountry branches in Rift and Western Kenya. Before leaving us, he was the Manager for Sales & Marketing. It was with a very heavy heart that Kingsway Tyres Limited had to part with Mr. Sundip. L-R: Mahendra Shah (Furaha Service Station), Manoj Shah, Manish Shah, A. Govindram (Apollo International), Dr. Luis Ceneviz (Chief Executive Officer, Apollo Tyres SA) and Parminder Singh Bedi (Tyremasters Ltd) at the Nairobi Safari Club. Mr. Eric Migwi Githaiga and Mrs. Irene Njambi Migwi of Minja Tyres speak to Aashit Shah, Finance director. Everyone hurdles up with Sundip at his farewell party at Mystique Gardens However, on behalf of the Directors and Management, we wish him and his family all the best in their endeavours. New Comers CSR Let us all join in welcoming Bobby Odhiambo (Technical Sales Engineer), Ruth Mute (HR Assistant), Purity Nyawira (Sales & Marketing Executive), Dorcas Luiloye (Sales & Marketing Executive) & Joseph Matonya (Mombasa) L-R: Azim Murtaza, David, and Dennis of Kingsway Tyres donate used tyres to Grace Mburu and Von Kaufmann of Av Venture Kenya to rehabilitate the playground for Mutethia School in Timau. We donated KSH 10,000/- through Mr. Shaun Miller (our customer from Kisima Farm, Timau) to raise funds for the Rhino Ark Foundation. Find his vehicle that competed in the Rhino charge 2012. Bobby Odhiambo Technical Sales Engineer Ruth Mute Human Resource Assistant Purity Nyawira Sales & Marketing Executive Dorcas Luiloye Sales & Marketing Executive
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