Tourism lreland Handbook What is it that makes the lsland of lreland so special? We believe there is something in a visit to the lsland of lreland. Something that can’t just be captured in a picture. Something that perhaps needs more than a 1000 words. How can you expe rien ce it? It’s only our advic e, but don’ t try too hard … Som etim es whe n you focu s too hard on some thin g you miss what really matters… Sometimes you need to blur your eyes a littl e to see clea rly. “Ire land can be that plac e you miss ed as you trav elled arou nd Irel and, look ing for Irel and. ” New York Time s lreland is a place of a place of pleasant, accidential discoveries. A place where the best is found around any corner. We believe good things happen when you... We believe the best way to visit lreland is to let yourself be taken along by people and place. Don’t plan too much. Be spontaneous. Get involved. Have fun. and you may See where lreland takes you end up. just be surprised where you A to B After all, the best way from t leave is a squiggly line. So why no the GPS at home. A journey is as much for the mind as it is the body. Let your be awoken and drawn into the history and mythology of the place. Still not sure where to start? Here's some characters you might meet along the way. lt is as much to do with you as it is the people or the place. Get You’ll take home more than just pictures – you will take home your own memories and tales to share (both short and tall). We the best happens when you... Go where lreland takes you. Go Where lreland Takes You Contents INTRODUCTION CREATIVE GUIDELINES IAd-Hoc Print Advertising PROCESS BRAND GUIDELINES Introduction Branding Device Overview Colour Specs Tourism Ireland Brand Mark Market Variants Placement Television Advertising Overview Length Voiceover Music Radio Advertising Script Signature (use of ‘Go Where Ireland Takes You’) Call to Action Voiceover Background Brand Model Brand Idea Communications Ideas Target Audience Brand Personality Advertising Definitions Brand Product Tactical Partnership Ad-Hoc Design Language CGI Assets Typography Brand Print Advertising Overview Translations Portrait and Landscape Crops Tactical, Product and Partnership Print Overview Proportions Online Advertising Overview and Creating an Online Ad Fonts and Images End frames Types Formats and Examples Online Media Planning Client/Agency Co-ordination Creative Briefing Process Media Briefing Process Billing Process Agency Contact Details Jwt Tourism Ireland Extranet Description URL Login Introduction This handbook will explain how communications will support and leverage the brand idea behind Tourism Ireland’s communications. An explanation of the brand idea and examples of communication ideas that have been developed to date are included in order to provide a creative stimulus to develop your own work. The handbook is designed to offer maximum flexibility whilst providing the tools and templates that will give the campaign a consistent look and feel across every market. Brand guidelines Background Ireland wants to reassert leadership in destination advertising. We are aiming to put Ireland on the radar as a holiday destination through communications that move beyond the typical beautiful landscapes, vibrant city scenes and a string of superlatives that so much travel advertising employs. A holiday in Ireland offers unique experiences enabled by its character and characters, and our challenge is to translate these experiences into something tangible and enticing, and so to inspire future visitors to consider Ireland for their next holiday. Brand Model The island of Ireland has defined what makes it special as a holiday destination. The brand model below outlines the three components that form our brand; our positioning that enables our promise represented by our brand idea: Our Positioning is what differentiates us in a cluttered market and it is formed from an understanding of what makes Ireland unique. The island’s character and characters are clearly recognisable attributes that spark positive associations in the mind of the potential visitor. Our Promise is what we offer the consumer: a holiday experience that is unique to Ireland. It is perhaps the most important element of the brand model. Our Brand Idea is the thought that best represents our positioning and promise. It gives direction to our positioning and makes our promise more tangible. All three elements of the brand model should come together to bring about the desired response in our audience: a visit to Ireland that results in stories to take home, memories that last a lifetime and, most importantly, a desire to return for new experiences. Brand Idea ‘Go Where Ireland Takes You’, as our Brand Idea, should touch upon everything that represents the island of Ireland to the potential visitor. It should be the focal point for all communications and advertising. There is something special about Ireland. An Irish holiday is one that you get involved in, where you feel more participant than spectator. ‘Go Where Ireland Takes You’ invites the visitor to be taken in by people and place, to go with the flow and see where they end up. It is a chance to be drawn in and let their imagination be carried away. Communications Ideas There are many aspects and interpretations of the brand idea, and communications ideas might spring off one or two of its potential meanings. The following chart demonstrates the breadth of the brand idea: Physical diversion/ distraction lreland with a mind of it’s own Mental diversion/ captured imagination Go where lreland takes you Memories of unique experiences Don’t try too hard Go with the flow Communications Ideas cont. All communications and applications will use ‘Go Where Ireland Takes You’ as the tagline, but the communications idea behind each execution might reflect a different aspect of this overall brand idea. For example: TV: You might be surprised where you end up Press: The best way from A-B is a squiggly line. Every piece of communication should aim to communicate the components that the brand idea represents: the intangible experiences that make a holiday in Ireland unique and the character and characters that enable this experience. Brand idea: Go where lreland takes you TV Advertising idea: You might be surprised where you end up. Physical diversion/ distraction Mental diversion/ captured imagination Communications Ideas cont. Communications should avoid using ‘Go Where Ireland Takes You’ merely to demonstrate the many things to see and do in Ireland (i.e. just the physical distractions). Instead, they need to explore that extra something that makes an experience memorable. Communications Ideas cont. Similarly, ‘Go Where’ should not be used as a suffix for what we want to say about Ireland– for example ‘Go where the scenery is breathtaking’ or ‘Go where the food is fresh’ - as it diminishes the Brand Idea and it no longer represents a clear thought. Target audience Tourism Ireland’s target audience is Sightseers and Culture Seekers. These tourists are those who take an interest in learning about, visiting and experiencing a country and its culture, both living and historic. There are 75 million Sightseers and Culture Seekers in our 10 largest markets. Within this segment, the target audience varies slightly from market to market, but they have several attributes in common across the globe. They tend to be middle to upper class couples with or without children, with a higher than average disposable income. They are well informed, socially connected and widely travelled. They are attracted to Ireland’s breathtaking scenery, castles and Celtic sites, as well as the living culture – festivals, local food, musical and literary heritage – present in Ireland’s vibrant towns and cities. Brand Personality The tone for all communications should reflect the brand idea. It should also be consistent in all markets: intriguing, inviting, vibrant and witty. Advertising Definitions Most of your advertising campaigns are likely to be brand, product, tactical or partnership. It’s important to be clear on the differences between them, and when they should be used. The creative guidelines for each type are outlined later in this document. Brand Advertising Tactical Advertising Primarily brand advertising is designed to encourage people to consider a holiday a holiday to the island of Ireland one day. It’s meant to build awareness and create intrigue about Ireland. The ultimate aim is to get our target audience to move Ireland up their consideration list when choosing a holiday destination. The secondary purpose of the brand campaign is to encourage people to seek more information about Ireland. Tactical advertising is intended to get commitment to a holiday on the island of Ireland this year. It should also reinforce the brand personality of Ireland in terms of the tone of voice and design. The desired response is to get people to respond to the specific offer in the short term. Product Advertising Product advertising is designed to focus on particular types of holidays that visitors can take. For example, this may be cycling, golfing or heritage. In these cases, the brand advertising assets and branding devices should still be used. Partnership Advertising Partnership advertising is when Tourism Ireland partners with one or more parties with an interest in promoting Ireland: an airline, travel operator, hotel chain etc. Ad-Hoc Advertising Ad-Hoc advertising is not planned, and is often offered throughout the calendar year. This is often low cost media and could be small space advertising in charity booklets, corporate advertising, sponsorship advertising, etc. It could take the form of black and white or colour. These guidelines will provide you with the tools to create this kind of advertising cost effectively. CREATIVE GUIDELINES Introduction This section aims to provide everything you need to create your own communications within the ‘Go Where Ireland Takes You’ campaign. Here we cover layout specifications, design language and principles for press, television, radio and online campaigns. Branding Device Overview The ‘Go Where Ireland Takes You’ branding device is a new graphic device that is used as a consumer call-to-action within the brand campaign. It is Based on Linotype Notec. It can be slightly adjusted to individual market tastes before being finished as an EPS logo for placing on ads. The branding device must never be redrawn or the relationship between any of the elements altered. All Tourism Ireland communications should use the full ‘Go Where Ireland Takes You’ branding device. Branding Device colour spec 1. 3. Generic Background for various media* C M Y K 100 50 0 38 5. 1. Shamrock DARK 2. island graphic 3. Shamrock LIGHT Pantone 347 CVC Pantone 369 CVC Pantone 375 C C M Y K C M Y K C M Y K 100 0 07 09 65 0 100 09 * Use of Background colour only at the discretion of JWT London. 4. The Border 41 0 78 0 2. 4. 5. Text & Journey line White Branding Device mono spec 1. Shamrock DARK island graphic 2. Shamrock LIGHT border Black 47.5% Black 39.5% 1. 2. 1. 2. Branding Device Reverse spec 1. 3. 5. 1. Shamrock DARK 2. island graphic 3. Shamrock LIGHT Pantone 347 CVC Pantone 369 CVC Pantone 375 C C M Y K C M Y K C M Y K 100 0 07 09 65 0 100 09 4. The Border 41 0 78 0 2. 4. 5. Text & Journey line Black Branding Device The Tourism Ireland Brand Mark The Tourism Ireland brand mark is a graphic device that is used to identify the island of Ireland as a holiday destination within a coordinated brand campaign. Consistent use of the mark will build awareness and recognition with our audience. The mark consists of two elements: The Ireland logotype and the Shamrock symbol. Shamrock DARK Shamrock LIGHT Pantone 347 CVC Pantone 369 CVC C M Y K C M Y K 100 0 07 09 65 0 100 09 Ireland word White Branding Device Market Variants Each market should use its own translation of the branding device or the English. These devices can be downloaded from the JWT extranet. UK/USA/Canada/Australia/New Zealand/Norway/Sweden/Finland/Netherlands France Spain Italy Donde te lleve Va' dove ti porta l' Germany Lass dich von mitreißen Branding Device Placement The branding device should be placed bottom of page, range right and ideally no part of the branding device should crop onto the map or the coastline. For exceptions to this rule in tactical, product and partnership advertising, please see the relevant section Later in this document. Branding Device Call to Action The Call To Action (CTA) is either a web address or a telephone number, or both, that drives the target audience towards finding out more information about a holiday on the island of Ireland. Markets will either use the main website at www.discoverireland.com or a market-specific version: Market web addresses: USA/UK/Canada/Norway/Sweden/Finland: www.discoverireland.com France: www.irlande-tourisme.fr Spain: www.turismodeirlanda.com Italy: www.irlanda-travel.com Germany: www.entdeckeirland.de Netherlands: www.ierland.nl Australia: www.discoverireland.com.au New Zealand: www.discoverireland.com/nz In print advertising the CTA should always appear with the body copy in the same font. Branding Device Call to Action Wherever the branding device appears without any body copy, the CTA should appear as part of the branding device: The contact details line ranges visually with the ‘Go where Ireland takes you’ (GWITY) line. It does not exceed that measure. It should not drop below the line of the island graphic. Where possible it should have clearance from the GWITY line equal to the contact line Cap height. The branding device with market-specific web addresses can be downloaded from the JWT Tourism Ireland extranet. Design Language CGI Assets Infinity maps have been created using CGI technology. Included within these maps are a variety of assets (locations or points of interest) which, as far as has been possible, are geographically accurate in their placement. Assets are not to be moved by anyone other than JWT London. A full library of assets can be found on the JWT TI extranet. Design Language Typography Headline, body copy and asset labels are Rockwell Regular and Rockwell Bold AaBbCcDdEeFfGgHhIiJj KkLlMmNnOoPpQq RrSsTtUuVvWwXxYyZz 1234567890 AaBbCcDdEeFfGgHhIiJj KkLlMmNnOoPpQq RrSsTtUuVvWwXxYyZz 1234567890 Design Language Typography Small space example: 25 x 4. N.B. When using the 'Shannon - Dublin' image, it should be the version WITHOUT the aircraft element off the west coast. The asset labels are in Rockwell Regular 8pt on 8pt leading tracked 0. The labels have a drop shadow to aid legibility. (See the dialogue box graphic on following page.) Main body copy is in Rockwell Regular 9pt on 11.5pt leading with the CTA at 9pt in Rockwell Bold. It Ranges right in the bottom right hand corner of the ad. It should sit over the sea area of the image ranging visually with the east coast of the island graphic. The text should NOT encroach on the land area. Design Language Typography Drop shadow dialogue box. Design Language Typography Page and page dominant: 380 x 254 N.B. When using the 'Shannon - Dublin' image, it should be the version WITHOUT the aircraft element off the west coast. The asset labels as 25 x 4 Main body copy is in Rockwell Regular 10pt on 13.5pt leading with the CTA at 9pt in Rockwell Bold. It Ranges right in the bottom right hand corner of the ad. It should sit over the sea area of the image ranging visually with the east coast of the island graphic. The text should NOT encroach on the land area. Design Language Typography 1/2 Page and landscape: 180 x 268 N.B. When using the 'Shannon - Dublin' image, it should be the version WITH the aircraft element off the west coast The asset labels as 25 x 4 The asset labels as 25 x 4 Main body copy is in Rockwell Regular 9pt on 11.5pt leading with the CTA at 9pt in Rockwell Bold. It Ranges right in the bottom right hand corner of the ad. It should sit over the sea area of the image ranging visually with the east coast of the island graphic. The text should NOT encroach on the land area. Design Language When creating a landscape ad, extra imagry can come into play. The two land masses (USA and Scotland) are imported as seperate elements and positioned at the edges. The asset labels as 25 x 4 The image with the aircraft element should be used when it will not clash with other elements such as copy or crop. Brand Print Advertising Overview Visually The brand print campaign consists of CGI-generated infinity maps depicting a journey between two cities, along which road there are many other points of interest or locations to distract the potential tourist. Five maps have been created in total: 1) Shannon - Dublin 2) Westport - Londonderry 3) Belfast - The Giant's Causeway 4) Kenmare - Wexford 5) Galway - Belfast The brand print advertising has been created centrally with as much geographical accuracy as possible. For this reason, none of the proportions may be changed or assets moved, though the maps can be cropped to fit portrait or landscape media space. Brand Print Advertising Overview Cont. Body Copy The body copy expands on the campaign idea to bring ‘Go Where Ireland Takes You’ to life in relation to the infinity maps. For example: English speaking markets should use the centrally created body copy and replace the call to action with market-specific web addresses and telephone numbers. Non-English speaking markets should translate the copy as directly as possible, to be approved by their local client. Local markets may replace any activities mentioned (e.g. surfing) with alternatives relevant to their local market needs. Tactical, Product and Partnership Print Advertising. Overview All tactical, product and partnership advertising should be created by cropping the master maps. Individual assets or small areas of the larger maps can be zoomed in upon and retain resolution and detail. It is crucial that tactical, product and partnership advertising remains true to the overall brand idea. Two examples have been created to demonstrate strong use of the assets: All crops executed locally should be sent to JWT London for approval at the earliest opportunity. Partnership Print Advertising. Where an overall brand image is used the type should sit on the sea area. The Branding Device is adjusted where it doesn’t sit on the right hand side of the ad: Where the focus is on an asset, the headline, copy and partnership/offers sections sit on the image in white panels as example. The Branding Device sits on the image and behaves as a standard ad with a drop shadow (based on 25x4 ads). Ad-Hoc Advertising CGI assets should be used wherever possible for ad-hoc advertising. However, the very nature of ad-hoc advertising means that an appropriate centrally created asset may not always be available. In these cases, the Global Team at JWT London are happy to advise. All ad-hoc advertising created locally should be sent to JWT London for approval at the earliest opportunity. Television Advertising Overview The ‘Go Where Ireland Takes You’ brand idea is brought to life in television by depicting the spontaneity and distraction that a holiday on the island of Ireland encourages. Three edits have been created at a global level: Dublin Galway Northern Ireland The television advertising includes a ‘dream sequence’ in each edit in order to capture the mental diversion that ‘Go Where Ireland Takes You’ also encompass. Irish poetry is used in the voiceover for the dream sequences. Non-English-speaking markets are responsible for their own translations of all voiceovers, with approval from JWT London and Tourism Ireland Central Television Advertising Length, Voiceover and Music Length 30” TVCs have been created. Due to the nature of the films, it has not been possible to create shorter edits. Voiceover Voiceover artists should have an Irish accent appropriate to the edit, i.e. a Northern Irish accent for the Northern Ireland film and a neutral Republic of Ireland accent for the Dublin and Galway films. They should have the ability to convey the tone outlined in the brand section: intriguing, inviting, vibrant and witty. Music The following tracks have been used in the TV edits: Northern Ireland: Dick Glasgow Band - ‘Jacksons Return’ Dublin: KPM Library track - ‘Dublin Tune’ Galway: KPM Library track - ‘Bodhran Beaters’ This music has been cleared for Tourism Ireland use in all markets, in all media, for 3 years (from 1st January 2009 to 31st December 2011). It can only be used in association with Tourism Ireland; therefore no third party can use these tracks without including Tourism Ireland branding. Radio Advertising Creating a Radio Ad Script Two creative routes have been created at a global level: 20” example scripts suitable for translation and longer copy scripts suitable for English speaking markets. The longer copy route should be recorded centrally. Both scripts and any central recordings are available to download from the JWT Tourism Ireland extranet. Tactical tags can be added to both routes to include a market-specific call to action. All local radio development should be sent to JWT London for approval at the earliest opportunity. Signature (use of ‘Go Where Ireland Takes You’) All radio advertising should be developed with ‘Go Where Ireland Takes You’ as the brand idea, using the line as a sign off. Call to Action Be sure to leave the listener with the fact that they can acquire more information via the phone or website. Voiceover Voiceover artists should have a neutral Irish accent. Music Any of the three TV tracks may be used on radio. PROCESS GUIDELINES Client /Agency Coordination Right is a diagram that shows the flow of communications between the Tourism Ireland and JWT/Mindshare/RMG Connect teams to ensure efficient development and production of communications for all new campaigns. Central Agency JWT / RMG / Mindshare Central Client Tourism lreland Local Agency JWT / RMG / Mindshare Local Client Tourism lreland Local client completes creative and/or media briefing template. Local client agrees brief with central client. Local client briefs local agency. Local agency reviews brief proposals with central agency. Local agency presents to local client. Local client reviews/agrees proposal with central client. Creative Briefing Process The creative briefing to all agencies should use the creative briefing template. The following information should be included: 1. Supply detailed product or specific campaign details. 2. Include key market dynamics and insights available in your local market. 3. Identify/prioritise the brands that compete in advertising and reach terms. 6. Clearly outline the primary and secondary objectives of the campaign. 7. Include any learnings from previous activity. Highlight existing creative work or ongoing creative developments. 8. Define your target market. 4. State your objectives for the coming year and supply information on business/market. 5. Detail any issues you anticipate to impact on creative development e.g. timings, specific targeting, consumption habits and trends. 9. What would be the specific message focus and how should it be delivered (contents and tone)? 10. List all compulsory guidelines that the advertising team must follow when developing an ad. Agree the project production budget with the agency. Media Briefing Process The media briefing to all agencies should use the media briefing template. The following information should be included: 1. Detailed service/product details. 2. Long-term objectives for the advertised service/product (business/market information). 3. Specific campaign details including campaign objectives, service/product target audience, media target audience, budget (net/gross), detailed information on regionality and seasonality. 4. Available insights into target audience and into competitive landscape/market dynamics. 5. Access to creative input – including creative brief, all creative copies, ‘big ideas’/concepts, strategic creative development – to help leverage the creative work through media. 6. Detailed information of all other communications including BTL activities, promotions, sponsorships, etc. Relevant learnings from previous campaigns. 7. Any issues that may impact the media planning process (e.g. timing/seasonality constraints, targeting/regionality limitations, media consumption trends). 8. Measurements in place to evaluate campaign performance (pre/post – if applicable). Billing Process These guidelines aim to reduce the amount of difficulties you may encounter in both advertising and the financial side of things. There is a simple process set in stone which, if followed, should help to reduce any potential problems. General Notes Production and Media bills should be separately identified. Tourism Ireland will be billed in local currency. Invoices not to include VAT. JWT will bill monthly. Commission to be billed monthly by market. Production Billing Process Central Billing Local Billing All JWT invoices to have Client PO marked clearly. One PO per invoice. All JWT invoices to have Client PO marked clearly. Send to Dublin for approval Addressed to Brian Twomey Physically send to local Client, but name on invoice is Brian Twomey and address is Dublin approved local market Approval by Brian for processing and payment Invoice couriered to Dublin for processing and payment Payment runs every 2 weeks (on a Friday). Electronic transfer preferred. Payment runs every 2 weeks (on a Friday). Electronic transfer preferred. JWT to give advance warning of fast-track payments (e.g 50% or 75% of production monies). JWT to give advance warning of fast-track payments (e.g 50% or 75% of production monies). Media Billing Process billing to central client, routed via local client All invoices to have Client PO marked clearly. One PO per invoice. Send to local Client, addressed to central Client (Brian Twomey). Invoice couriered to Dublin for processing and payment. Payment runs every 2 weeks (on a Friday). Electronic transfer preferred. Mindshare to give advance warning of fast-track payments (e.g prepayment required for Spanish TV, other local market requirements). commission Billing Process Mindshare Central to provide JWT with monthly media spend by market (and indicate gross v net). JWT to bill Central Client (FAO Craig Le Vaillant in Dublin) % commission. Separate invoices for each market. Back up of commission attached to invoices (e.g. media invoice ref. no. on a spreadsheet). Mindshare to bill JWT for Mindshare commission Mindshare to pay individual Mindshare Agencies JWt to pay individual JWT Agencies Agency Contact Details JWT Global/Great Britain JWT 1 Knightsbridge Green London UK SW1X 7NW +44 (0)20 7656 7000 USA JWT 466 Lexington Avenue New York NY 10017-3176 USA +1 212 210 7000 France JWT 155 rue Anatole France Levallois Perret Cedex 92593 Paris France +33 (0)1 41 05 8081 Germany JWT GMBH&Co. KG. Schwedlerstrasse 6 60314 Frankfurt am Main GERMANY +49 69 40 57 64 13 Italy JWT Via Lomazzo 19 20154 Milan ITALY +39 02 3363 4307 Spain Delvico Calle de la Palma 10 28004 Madrid SPAIN +34 91 592 3300 Netherlands PPGH/JWTGroep Rietlandpark 301 1019 DW Amsterdam HOLLAND +31 20 301 9696 Nordics HALBYE KAAG JWT 55 Toldbodgade 1253 Copenhagen DENMARK +45 3332 6031 Australia JWT Level 14 338 Pitt Street Sydney NSW 2000 AUSTRALIA +61 29 947 2222 Canada JWT 160 Bloor Street East Toronto Ontario M4W 3P7 CANADA +1 416 926 7300 Agency Contact Details MINDSHARE Global/Great Britain Mindshare 40 The Strand London UK WC2N 5HZ +44 (0)20 7969 4040 Germany Mindshare Darmstädter Landstrasse 112 60598 Frankfurt am Main GERMANY +49 69 60 90 50 USA Mindshare 498 7th Avenue New York NY 10018 USA +1 212 297 7000 Italy Mindshare Via Guglielmo Silva 36 Milan 20149 ITALY +39 02 480 541 France Mindshare 32 Rue Guersant 75017 Paris France +33 (0)1 7840 3000 Spain Mindshare C/Alcala, 474 - 2nd floor Madrid 28027 SPAIN +34 91 398 3500 Netherlands Mindshare Karperstraat 8 1075 Kz Amsterdam HOLLAND +31 20 517 1611 Nordics Mindshare Landemaerket 29, 4. Floor Copenhagen 1119 DENMARK +45 33 46 44 00 Australia Mindshare Level 11 338 Pitt Street Sydney NSW 2000 AUSTRALIA +61 (0)2 9287 8400 Canada Mindshare 33 Yonge Street Toronto Ontario M5E 1X6 CANADA +1 416 987 5100 JWT Tourism Ireland Extranet Description, URL and Login Description URL This site has been built specifically for the Tourism Ireland brand campaign and will host all materials relating to the campaign (including master files). Users will able to browse the site as they wish. If there are materials which fit a brief and are required, users will be able to put in a request for the file(s). A request will then be sent to a member of the global team for approval. Once approved, materials will be sent via link to the requester. https://my.jwt.com Login Please contact a member of your global team to issue personal log-in details. Upon login you will see a dashboard tab, this is your personal page to use as you wish. There is a second tab for the TI Community.
© Copyright 2026 Paperzz