Official newspaper of FIRST Union www.firstunion.org.nz Living Wage Launched Page 5 March 2013 Patience at Wickliffe Page 4 Photos from the heart Page 15 Record membership at Countdown WE ARE UNION: Rolleston Countdown workers (left to right) Jordan Vincent, Sonia Brougham (delegate) and Byrn Marychurch Union membership at Countdown stores has hit its highest numbers since the days of compulsory unionism. There are now 6100 union members in 168 Countdown stores covering the length of the country. FIRST Union Countdown coordinator Tali Williams said all Countdown workers who were union members on January 29 qualified for a three per cent wage increase but non-members had to wait for a further two months before they received it. “We set out to make sure all non-members understood that if they joined the union they would pick up this increase,” she said. “We had a series of posters and pamphlets, we put out a newsletter and mobilised all our organisers, delegates and recruiters.” A Waitangi Day hamper full of goodies was put up as a prize for the store in each of the Northern, Central and Southern regions that recruited the most new members. Hampers were won by the Greenlane store in the Northern region, Paraparaumu in the Central region and Rolleston in the Southern region. Rolleston store delegate Sonia Brougham said it was exciting that people are seeing the sense in joining the union. “I am utterly blown away! We love it that so many have joined the union and it will make all the difference to our strength in the future.” Tali Williams said the surge in membership came at a good time. “We are going into bargaining at the end of May with a lot of Countdown workers behind us and that’s a good position to be in,” she said.v INSIDE : • Forestry crisis –p 8 & 9 • Union doing well at call centre–p2 Page 2 FIRST LOCAL NEWS Union Express | March–2013 Full index Sections FIRST News 3,7,11 Community news 4 International news 6 Reunionise Forestry 8–9 Feature articles–Progressive/History 10 Your rights –Legal 12 Union business 13 Perspectives & Letters to Editor 14 Fun page 15 Notices/Union News/Services 16 ews 5 Slane cartoon 7 In the community 4 Feature 1 Your legal teamFeature 12 Training education dates - Migrant gets justiceur rights 14 General Secretaryerspectives 14 Sudoku/caption contest 15 www.firstunion.org.nz Union buzzing at call centre Young workers are joining the union in droves at the ANZ Australia Call Centre in Wellington. FIRST Union delegate Andrew Duncan said a jump in membership from 20 to 60 in a 12 month period proves you can unionise in areas where the workers are predominantly in the 18–25 year old age group. “The major reason people are joining is we deal with the minor issues that affect people like helping them if they are turned down for annual leave and that sort of issue,” he said. “After a while people start thinking if they have got a problem they should go to the union. They are realising they are getting a good deal where before they might not have seen it as worth the money belonging to the union.” The site now has eight delegates, three have received delegate training and the others are looking forward to developing their skills in the role at delegate training in March. “What we have found really works for recruitment of new union members is the delegates doing it,” Andrew said. “They approach the people they are working with and go ‘here’s what the union is about, here’s why I joined and why you should join’. It’s the personal touch from someone local.” The delegates have set a target of having 100 members in the next 12 months and going by their present rate of recruitment they look set to achieve it. “We are averaging two new members a week, every week like clockwork, so we should hit our target,” Andrew said. PERSONAL TOUCH: Delegate Andrew Duncan Editor– Bill Bradford Contributors–Amie Maga, Sam Huggard, Edward Miller, Sue Bradford and FIRST Union staff Authorised by FIRST Union, 120 Church Street, Onehunga. Submissions We actively encourage membership participation in your newspaper, the Express. You may fax, email or dictate a story for the Express. We are here to help. Next submission due date: May 2013 All comments, letters to the editor, artwork, poetry, photos, ideas, stories should be sent to the following contacts. Contact us Email: [email protected] Phone: 0800 863 477 Fax: (09) 622 8353 attention Union Express They’re taking our jobs away “It’s the most ridiculous idea I’ve heard” said one laundry worker at Wellington hospital about the news that the District Health Board wanted to close the laundry, with the loss of up to 40 jobs. Instead of investing in new machinery or upgrading existing plant, Capital & Coast DHB have told staff they want to close the laundry and outsource the work, with one option being a contract with a commercial laundry in Palmerston North. Union members at the laundry made their views known, with most staff writing submissions to management against the proposal. “Some people have been here 30 or 40 years, flogged their guts out for the hospital, and then they’re treated like just a number. It’s bloody disgusting,” laundry worker Geoff Buckley said. “It’s a good team here, a good atmosphere. People have got kids and mortgages. They’re taking our jobs away,” he said. Another laundry worker, Lagi Kosena, questioned whether the needs of all the other services that the hospital laundry did work for, such as other hospitals and local rest homes had been taken into account also. A small amount of laundry work is already sent to Palmerston North, and workers at the site were concerned about delays if it was all outsourced. The workers said sometimes if the truck has broken down or been delayed, it wouldn’t arrive till after 2.00pm or later, when it’s needed at 9.00am leaving the wards waiting unnecessarily. Laundry staff are waiting to hear the response to their submissions from hospital management. Address: 120 Church Street, Onehunga Postal Address: Private Bag 92904, Auckland Subscriptions: [email protected] (09) 622 8520 Change of address: 0800 863 477 Photos For FIRST photos, visit: www.flickr.com/photos/ndu Disclaimer Opinions expressed in the articles do not necessarily represent the views of the FIRST Union. FIRST Union The FIRST Union is a democratic organisation run by working people for working people. We organise for a better future and for respect for ourselves and our families through building power on the job, in our industries and our community. ANXIOUS TIMES: Devi Morar, Geoff Buckley and Lagi Kosena (left to right) with submissions to the Wellington DHB management Page 3 Union Express | March–2013 –BRIEFS nPoor Kiwis Left Behind FIRST LOCAL NEWS www.firstunion.org.nz Summit Closure ‘Devastating’ A state of the nation report released by the Salvation Army says the Government is not doing enough to reduce child poverty, create jobs or improve housing affordability. Salvation Army spokesman Major Campbell Roberts said with almost 300,000 people jobless and 150,000 others moving to Australia since 2007 alarm bells should be ringing. The findings of the report showed New Zealand had not learnt from history and did not have the right leadership to overcome problems. nGovernment Turns Its Back on Living Wage Prime Minister John Key said the idea of a living wage is very subjective and it is up to the employers whether they choose to pay it. “It’s like the minimum wage,” he said. “I mean some people who are on the minimum wage have it as a starting out point and it’s a very important stepping-stone to where they go; for others its more their long term-pay because of the nature of the job they’re doing.” nPublic Sector Cuts Increase Unemployment Figures from the State Services Commission on core public service staffing show that 477 full time jobs were lost in the Wellington region between June 2008 and June 2012. Unemployment in the capital rose to an 18 year high of 7.9 per cent in the December 2012 quarter and is now much higher than the national average. The PSA says Wellington is unlikely to see any improvement in these figures unless the Government changes its mind on public sector cutbacks. Brenda Pilott from the PSA said there are still a number of reviews and restructuring going on in large agencies such as the Ministry of Justice where job losses have already been signalled. Government underfunding of many community service providers also means many are struggling to stay open. DEVASTATED: FIRST Union delegate Sharon Solomon On January 31 Summit Wool Spinners announced the closure of its Oamaru mill with the loss of 192 jobs. Sharon Solomon, FIRST Union head delegate at the plant and Southern Textile representative on the union’s national executive said the workers at the mill are devastated. “Most of the workers have lost a big chunk of their household income because often both husband and wife work at the mill,” she said. “The population of Oamaru is only 13,000 and Summit was the second largest employer in the town. The closure will take about $11 million in wages out of the town’s economy.” Sharon said the closure was not entirely unexpected. “There have been warning signs for about three years and we have had two previous rounds of redundancy. The company has been making huge losses because of the high exchange rate and the Canterbury Spinners, whose Christchurch factory was destroyed in the earthquake, and Sharon hopes they may be able to provide jobs for some of the laid off workers in the future. “A lot of the workers went to the mill straight from school and are hoping some jobs might become available there again,” she said. Workers had a redundancy agreement and will also be paid an extra $1000 retention payment if they work their three week notice period out. Work and Income and IRD have visited the mill to give advice and the Aoraki Polytechnic has offered to waive fees for any of the workers who wish to take courses. FIRST Union is trying to negotiate with the Government for further assistance and support with job searching for the workers. Toll Global Forwarding workers join FIRST Workers at Mangere based company Toll Global Forwarding have joined FIRST Union and are bargaining for their first Collective Agreement. Union delegate Leo Fugo has been working for the company for 10 years and said changes in company management had led the workers to look at their situation and consider union membership. “We contacted the union and a meeting was called. After listening to Jared (FIRST Union organiser Jared Abbott) we decided to join the union there and then.” Leo works a 2.00 am to midday shift but gets no shift allowance or penal rates. “What we found out about how we compared to other freight forwarding companies was quite shocking,” he said. “It looks like we have been short changed for years. The company has been making profits and we have been very loyal but the lads really want penal rates now.” nKFC Worker Seriously Burned Unite Union is calling for improved workplace safety after a KFC worker was severely burned when an oil vat exploded, splashing fat on to him. Unite Union says fast food workers need more health and safety protection and rights. National Director Mike Treen said there are few protections and workers are often fearful of enforcing their rights because we still don’t have guaranteed hours in the industry. nHollywood Not Happy Hollywood heavyweights Warner Bros. have told the Government they will jeopardise future film investment if sensitive information about the deal to make the “Hobbit ” in New Zealand is revealed. The Government bought in new legislation to strip workers on the film of employment rights prior to the making of the film. Warners were responding to news the Ombudsman had ordered the release of documents the CTU and Radio New Zealand had been refused access to by the Government. The documents include emails between Warner Bros. New Line studio and Sir Peter Jackson’s Wingnut Films. CTU president Helen Kelly said, “They can threaten all they like. The Ombudsman’s looked into it and says their argument is rubbish.” downturn in the demand for carpet yarn.” The chances of finding another job in the town are slim, Sharon said, “The jobs that are around are part-time or casual. A few of the workers have gone into the freezing works for the rest of the season but they will be looking for work again soon. People will have to leave Oamaru but who will buy or rent their houses?” The plant has been bought by Godfrey Hirst subsidiary NEW UNION SITE: New delegate Leo Fugo Page 4 Union Express | March–2013 COMMUNITY NEWS www.firstunion.org.nz Beneficiary ‘Impact’ held in Onehunga By Sarah Thompson–AAAP Leading up to the financially stressed Christmas period, Auckland Action Against Poverty held its first beneficiary ‘impact’ in December. Over three days, dozens of advocates from around the country worked tirelessly outside the Onehunga Work and Income office, helping local unemployed people and beneficiaries get their full entitlements. Work and Income put on 12 extra staff to cope with the influx. In total we spoke with over 200 people, nearly all of whom left better off than when they arrived, receiving things like food grants, advances for essential items like washing machines and fridges, increases in allowances for disability costs and, in some cases, reinstatement of benefits and back pay. Some of the things we found during the impact were: • Good long-standing employees pushed out of jobs, then told they have to wait 13 weeks to get the unemployment benefit – when in fact their stand down should only be the minimum 1– 2 weeks after holiday pay is taken into account. • Sole parents who had been denied access to the full rate of DPB for years because there is no one at Work and Income who cares enough to advise them fully and clearly of their rights. • Many whose income from their benefit comes nowhere near BLAME THE SYSTEM NOT THE VICTIM: FIRST Union organiser Jared Abbott with Davinia Abbott and baby Hendrix what they need for the most basic elements of survival, including food – yet who are refused extra assistance until they undertake so called budgeting activities, such activities simply demonstrating over and over again that their income is fundamentally insufficient. • Unemployed people pushed into daily ‘job search’ activities which are totally meaningless, harassing fed up businesses for jobs to meet their quotas. A political rally was held on the second day with John Minto (Mana), Jan Logie (Green Party) and Jacinda Ardern (Labour) speaking about their parties’ welfare policies. We greatly appreciated the support we received at the rally from both FIRST and the Service and Food Workers Unions. To find out more about AAAP, to join, or if you need help with a benefit inquiry, get hold of us at: [email protected] or phone (09) 6340591 —Stroke in New Zealand— Stroke is the third largest killer in New Zealand (about 2000 people every year). • Around 10 percent of stroke deaths occur in people under 65. • Every day about 21 New Zealanders have a stroke. A quarter occur in people under 65. • Stroke is the major cause of adult disability in New Zealand. • Stroke is largely preventable, yet about 7600 strokes occur in New Zealand every year. A third of these are fatal. There are an estimated 60,000 stroke survivors in New Zealand. Many are disabled and need significant daily support. • However, stroke recovery can continue throughout life. • Most people can’t recognise the signs of a stroke occurring. Make sure you are aware of the signs to look for. • High blood pressure is a major cause of strokes. One in five New Zealanders has high blood pressure, and a third of these don’t know it. Reducing your blood pressure can greatly reduce stroke risk. • Stroke is a medical emergency but many New Zealanders do not have access to the best possible stroke hospital services. Common first symptoms include: • sudden weakness and/or numbness of face, arm and/or leg especially on one side of the body • sudden blurred or loss of vision in one or both eyes • sudden difficulty speaking or understanding what others are saying • sudden dizziness, loss of balance or difficulty controlling movements. Learn the FAST check below. Stroke is medical emergency. Call 111 immediately if you find yourself – or see anyone else suffering from stroke symptoms. Stroke prevention There are some simple things you can do to reduce the chance of having a stroke: • Get your blood pressure checked. • Stop smoking – support is available by calling the Smoking Quit-line on 0800 778 778. • Exercise regularly. • Limit the amount of alcohol you drink. The good news is studies show drinking up to two alcoholic drinks a day can reduce the risk of stroke. Any more can increase it though. • Lower your cholesterol – get your choles- terol levels checked out. • Find out if you have atial fibrillation which is a type of irregular heartbeat which increases the risk of stroke. See your doctor if you suspect you have this. • Control your weight. Page 5 Union Express | March–2013 NATIONAL BRIEFS UNION MOVEMENT www.firstunion.org.nz $18.40 living wage announced nManufacturing inquiry Labour, the Greens, NZ FIRST and Mana have launched an inquiry into manufacturing, a sector which has seen 40,000 jobs lost since 2008. It was announced at a Jobs Crisis Summit organised by the EPMU in October. FIRST Union General Secretary Robert Reid said an inquiry into manufacturing won’t bring back the thousands of jobs already lost in the past three or four years, but it will draw attention to the jobs crisis facing manufacturing, and what can be done about it. nKiwiRail redundancies 158 KiwiRail workers are to lose their jobs, following cutbacks announced by the State Owned Enterprise. The Rail and Maritime Transport Union pushed KiwiRail to take volunteers for redundancy and to not fill vacancies, and this has meant that the total number of compulsory redundancies is down to 29. Union general secretary Wayne Butson said KiwiRail was the victim of poor government policy. “We have an opportunity to create employment and build a world class integrated transport system using rail, and instead we’re running it into the ground,” he said. TIME FOR A LIVING WAGE: The living wage campaign is gaining support nMore jobs lost in wood processing Carter Holt Harvey has informed staff it plans to cut around 70 jobs in Rotorua and Tokoroa before Christmas. The EPMU said the company was proposing to cut 18 positions at its Tokoroa plywood plant and to close Rotorua Profiles plant at a cost of more than 50 jobs including contractors. The company has cited a fall in demand from export markets in Australia and a lack of new builds in New Zealand as the reason for the redundancies. nTravel time for home support workers should be paid One year after winning the historic case for payment of sleepovers for disability the SFWU support workers, another landmark case. with the Employment Relations Authority to begin the legal fight for home support workers to be paid travel time. Thousands of other home support workers, get paid for the time they spend at a client’s house, but not all the time they spend driving from client to client. They are paid an allowance for mileage, but nothing for the considerable time spent travelling. The Human Rights Commission Equal Opportunity Commissioner, Judy McGregor, backed the claim. The living wage should be set at $18.40 an hour according to a major report launched on 14 February by the Living Wage Campaign. The new wage level is the minimum amount researchers believe a family of two adults and two children needs to survive. It is nearly $5 an hour more than the current minimum wage. Around 750,000 workers in New Zealand earn less than $18.40 an hour, many of them members of FIRST Union. FIRST Union is part of the campaign for a living wage, and union representatives were out in force at the two day conference in Auckland timed to coincide with the announcement of the new rate. Next steps in the campaign include putting pressure on major employers like councils and universities to bring all their workers up to at least the living wage, including people working for contractors. First Union General Secretary Robert Reid said the union is proud to campaign alongside community and faith groups and other unions for a living wage. “We are looking forward to promoting not only the concept but to getting some real wins on the board in coming years,” he said. P r e c a r i a t – A ‘D a n g e r o u s ? C l a s s : Guy Standing at the Living Wage conference One of the most inspiring speakers at the Living Wage conference was Guy Standing, a radical economist from the UK. Guy Standing Guy talked about the rise of a new class he calls the ‘precariat’ workers in casual, insecure, part time and temporary work who can’t rely on any form of steady, long term employment. Migrant workers are often part of the precariat. He calls the precariat a ‘dangerous class’ because in rejecting the old agendas of the centre right and centre left, some are attracted to neofascism. The precariat is also dangerous in another and far more positive way, with many of its young members bringing a ‘fantastic energy’ to the struggle for redistribution of knowledge, power and resources, as exemplified by recent movements like Occupy and the Indignados in Spain. Guy spoke of the need for unions to recognise the emerging precariat class, adopting appropriate new forms of collective action, and going beyond ‘labourism’ to a society which respects all forms of work and leisure, not just the old 9 – 5 model. He finished with a strong call for “unions and all progressives to look at the idea of a Universal Basic Income again, basic income as a right … an end to means testing and coercion, with taxes clawed back from the rich.” For more information about Guy Standing, the precariat and the Universal Basic Income go to: http://www.guardian.co.uk/ commentisfree/2011/jun/01/ voice-for-emerging-precariat and: http://www.guystanding. com/files/documents/CDHE_ Standing.pdf Page 6 Union Express | March–2013 INTERNATIONAL BRIEFS nMexican Bata workers in long struggle A group of workers in Mexico at Calzado Sandak, a subsidiary of the Bata Shoe Company, have kept watch outside the factory for eighteen months after the company tried to close its unionised plant illegally and shift production to homeworkers or small workshops. The Sindicato Unico de Trabajadores de Calzado Sandak is demanding the plant reopen and is keeping watch outside the factory to prevent the removal of machinery. Many of them are ill, as a result of years of using toxic substances without protection, and they have now been denied medical attention because the company has cut off their social security. In August one of the striking workers María Luisa Hernández Moreno was knocked about by a security guard and without medical attention her health deteriorated. Six weeks later she was dead. INTERNATIONAL UNION MOVEMENT IndustriALL condemns conviction of Somyot in Thailand nAustralian jobs plan The Australian Government has announced A Plan for Australian Jobs which will see a $1 billion investment in innovation, productivity and competitiveness aimed at generating business opportunities and economic growth. The plan has three core strategies: Backing Australian industry to win more work at home which provides legislation and regulation to give local industry opportunities to win work on major projects, supporting Australian industry to win new business abroad, establishing 10 industry innovation precincts to drive business innovation and growth, and helping Australian small and medium businesses to grow and create jobs which will include a range of mechanisms for encouraging small business growth. nMore Greek strikes against austerity www.firstunion.org.nz HARSH SENTENCE: Trade unionists around the world condemn the treatment of Somyot Prueksakasemsuk IndustriALL Global Union condemns the conviction of Somyot Prueksakasemsuk over ‘lese majeste’ offences under article 112 of the Criminal Code, with the 11 year jail sentence by a Thai Criminal Court on 23 January 2013. In a scathing attack on human rights and freedom of speech, a Thai criminal court found Somyot Prueksakasemsuk – trade unionist, social activist and journalist in Thailand – guilty of ‘lese majeste’ offences for publishing two articles critical of the monarchy, in his Voice of Takshin, In Greece tens of thousands took part in their first general strike against austerity in 2013. Crowds marched on the parliament in Athens as part of a 24 hour strike. Minor clashes broke out when police fired tear gas at youths throwing stones. The strike was called by Greece’s two biggest unions. The strikers were protesting about pensions, emergency taxes and the high cost of living. llias lloppousos, general secretary of Adedy public sector union warned a social explosion is very near in Greece, where the government has imposed a vicious austerity programme on the working class to Electrolux management in Thaipay for the bailout of an economy wrecked by land locked up over 100 workbankers and bosses. ers, including a pregnant nMurderer sentenced for killing woman, for eight hours. They unionists then sacked 127 workers includColombian judge William Andrés Castiblanco ing the local union president. sentenced Jaime Blanco, a former contractor On 11 January 2013 Electrolux for the Alabama-based Drummond Co. Inc. coal Thailand management called a company, to 37 years and 11 months in prison meeting of all workers in the for masterminding the March 2001 murders of Rayong plant and announced a two union leaders in the northern department two-month bonus but refused to of Cesar. discuss the workers’ demands The court found that Blanco, who supplied for fair wage increases and perfood services for Drummond’s La Loma mine, manent employment for agency had arranged with rightwing paramilitaries for workers after they have worked the killing of Valmore Locarno and Víctor Hugo at the plant for six months. Orcasita, leaders of the mine’s union. Blanco’s Instead they forcibly removed assistant, Jairo Charris, was convicted in 2009 the union president from the in the same murder plot and was sentenced to meeting, throwing him onto the 30 years. In an April 2011 interview Blanco told street and dismissing him. The the Associated Press wire service that workers sat on the floor and Drummond senior managers ordered the demanded his reinstatement. murders of Locarno and Orcasita and that if he Management then called secuwas convicted, they would be able to “wash rity and the police and surtheir hands” of the case. rounded the workers, preventing the magazine he edited. He was sentenced to an 11 year jail term including five-year jail terms for each article and cancellation of suspension of a one year jail sentence issued 3 years before. Somyot was arrested in April 2011 and has undergone prolonged pre-trial detention as his bail plea was denied by the courts 12 times. He was presented in court on several occasions wearing shackles as if he were a dreaded criminal. Trade unionists, human rights and civil society activists across the world, including European Union, UN High Commissioner for Human Rights and Amnesty International, condemned the conviction and severe punishment of Somyot. It is important to note that he was arrested one year after the publication of those two articles. More significantly after five days of launching a petition seeking review of Article 112, he was arrested under the same law. Article 112 of the Criminal Code, states that, “whoever defames, insults or threatens the King, the Queen, the Heir-apparent or the Regent, shall be punished with imprisonment of 3 to 15 years.” Human rights defenders in Thailand believe that the government has been using the ‘lese majeste’ law under article 112 to silence its critics and called for immediate suspension and revision of ‘lese majeste law’. “IndustriALL joins the EU and UN High Commissioner for Human Rights and Amnesty International in protesting for Somyot’s release, based upon the United Nations Human Rights Charter on Freedom of Expression,” said Jyrki Raina, General Secretary of IndustriALL. FIRST Union is affiliated to IndustriALL through its clothing, textile, energy and recycling workers. General Secretary Robert Reid has visited Somyot in jail twice and in late January 2013 Green Party MP Jan Logie also visited him. This story is adapted from the IndustriALL website. For further international stories from IndustriALL go to: http://www. industriall-union.org/ Electrolux imprisons & sacks workers in Thailand them from leaving for eight hours. Finally the workers were released one by one but when they returned to work on 14 January 127 of them were given written dismissal notices. Since the union was formed in February 2011, local management has ignored their core rights at every opportunity. In 2012 Electrolux even applied for, and received, an award for ‘Best Company in the category of nonLOCKED UP: Electrolux workers from the Rayong plant u n i o n i s e d workplace 2012’. IndustriALL represent Electrolux workers workers and return to the General Secretary Jyrki Raina in Sweden have called on Elec- collective bargaining table. and the IF Metal union which trolux to reinstate the sacked Page Page77 FIRST NEWS Union 2013 UnionExpress Express||March March–2013 www.firstunion.org.nz www.firstunion.org.nz Patience pays off When Auckland print firm Wickliffe became insolvent workers were presented with a new individual employment agreement on a take it or leave it basis. The old company was gone so the Collective Agreement lapsed and the new employer could decide whether or not to give jobs to the workers. “We were all given an employment contract and a week to read it. If you didn’t sign it then it was goodbye,” said long serving Wickliffes employee Brian Slade. “We had a woman here who didn’t sign it. She turned up for work one day and they said we have no work for you. The union chased the old company for the redundancy she was entitled to but the family who owned the company were insolvent so there was no money.” Under the new individual agreement workers lost a lot of conditions including redundancy entitlements and long service leave but their pay was left the same. For three years workers had no pay rises but they kept their union membership up. LONG WAIT IS OVER: Union members at Wickliffe are happy with their new agreement Brian said they were living on hope until FIRST Union organiser Graham McKean initiated bargaining for a new agreement a few months ago. Now they have a new agreement with a pay increase of 1.85 per cent CEVA Logistics join union starting in February 2013 for 10 months and a further 1.5 per cent starting in November 2013 for a further eight months giving a total of 3.35 per cent over an 18 month term. Workers are hopeful they can Slane’s View continue to make progress towards regaining what they have lost now the company is stable again. Judy Hakai has been with the company for nearly 15 years, the last five as union delegate. “People have had their individ- ual niggles but they have stuck together,” she said. “Now we just have to see what we can achieve each year.” slane.co.nz LOOKING GOOD: CEVA workers check out agreement Workers at CEVA Logistics near Auckland airport are well on their way to getting their first collective agreement. Site delegate Felise Kalolo said eight months ago there was no union on site and workers were feeling very insecure and unsure about their rights in the workplace. “We didn’t know where we stood on some things and felt we couldn’t go to management over them,” he said. Felise said the bargaining is addressing things like redundancy which there was no provision for previously, the starting rate, clarifying hours of work and a pay rise. “Bargaining dragged on a bit because of the Christmas break but we are happy with the way things are progressing now,” he said. 25 Cents won’t pay the rent The new minimum wage announced by the Government on February 26 will be $13.75 an hour, an increase of just 25 cents. Robert Reid, General Secretary of FIRST Union said 13.75 is an absolute insult to hundreds of thousands of low paid workers. “It is completely impossible for a family to live on two full time minimum wage incomes, let alone if one parent is out of the paid work- force looking after children,” he said. “Our poverty wages see families going without food and proper housing, and whole communities being ripped off by dodgy loan sharks as it becomes the measure of last resort in desperation.” Robert said workers coming together in unions can lift their wages above the minimum rate but for the many workers currently without access to unions, a floor Time to unionise our forestry workers T he privatisation of New Zealand’s vast state forests in the 1980s and the introduction of the Employment Contracts Act in the 1991 have left forestry workers de-unionised, isolated, underpaid and working in unsafe conditions. FIRST Union is the union for the wood sector and has begun a campaign to establish decent work for forestry workers. Visit our website for more information http://firstunion.org.nz/forestry Forest owners threaten NZ’s reputation The Forest Stewardship Council (FSC) is one of the world’s leading forest certification bodies. Over 85% of New Zealand’s forests are certified by the FSC. It certifies that wood coming from forests has been suitably harvested and that forest owners abide by ethical environmental, social and cultural standards. The social standards require that the “role and function of Unions is facilitated at all times”. New Zealand forestry has been plagued by major accidents and deaths since the corporatisation and privatisation of the forests from the late 1980s. Since 2008, 23 forestry workers have been killed at work and there have been more that 879 serious accidents. Also since corporatisation and privatisation the forest owners, managers and contractors have colluded to try and keep unions from even talking to forestry workers. FIRST Union (through the Wood Industries Union of Aotearoa) used to have hundreds of forestry workers as members. Today we have hardly any. With the support of the Council of Trade Unions, FIRST Union has been attempting to re-engage with forestry workers and talk to them about health and safety issues given the high death and injury rate in the forests. However the forest owners, managers and contractors, in spite of commitments made under FSC to facilitate unions to meet with workers, decided to lock the CTU and FIRST Union out of the round of government funded “Safe Start” breakfasts for forestry workers throughout the country early this year. More recent meetings between the CTU, FIRST Union and the Forest Owners Association and Forest Industry Cotractors Association have failed to lift this “lockout”. Fatigue– These actions of forest owners and contractors make a mockery of the commitments made under the FSC standard. It also makes a mockery of the government’s claim that it will be, “actively engaging unions and worker representatives to ensure crew members are involved in the development of health and safety systems.” The failure of the forest owners to facilitate the role and function of unions and organise forestry works threatens their FSC certification which in turn will threaten the premium that the owners can charge for FSC certificated products. FIRST Union General Secretary Robert Reid commented, “Forest owners and managers are now caught in a bind – they can either continue to deny unions access to workers and risk take a financial hit by losing FSC certification, or they can let unions in the door to start constructively addressing the issues of health and safety and low pay.” the silent killer Forest owners and the government have consistently blamed accidents in forestry on drugs and alcohol. What they rarely mention is the role of fatigue. FSC is one of the largest forest certification bodies in the world, designed to ensure the environmental and social elements of forestry are up to standard. National and international standards include facilitating the role of unions to ensure workers get a fair go. The Programme for the Endorsement of the Forest Certification (PEFC) also provides a similar certification scheme with provisions on union access, although it’s coverage in NZ is less than FSC. Over the last ten years the rate of harvest has skyrocketed while the total number of forestry workers has actually dropped. Because of low rates of pay, forestry workers need to work long hours to make ends meet. These longer and harder hours of work means a greater likelihood of fatigue, increasing the risk of accidents. • Every day a forestry worker expends as much energy as a marathon runner. • In a 2002 survey, 78% of forestry workers reported sometimes experiencing fatigue, while 19% experienced it often or always. Health and Safety in Forestry What Killed Ken Callow? T he CTU has launched a YouTube clip and campaign aimed at trying to get the Government to agree to an inquiry into the forestry industry, and to implement health and safety and employment standards that stop the deaths and injuries of forestry workers. CTU President Helen Kelly said, “Forestry is the most dangerous industry in New Zealand. In 2013 there have already been two deaths. Since 2008, 23 workers have died and almost 900 have been seriously injured. Each death is a family, community, and workplace losing someone who was loved. Each injury is someone’s life being changed forever by something that happened at work. We need to bring attention to this. The government and the industry need to step up and stop this from happening.” The CTU YouTube clip is of Caroline and Roger Callow talking about the tragic death of their son, Ken Callow, at work. The One Big Voice website is being used to raise funds for a billboard campaign to draw attention to the dangers in the sector. View ‘What killed Ken Callow at www.firstunion.org.nz/forestry or www.whatkilledkencallow.org.nz and show your support for the workers who risk their lives each day they go to work in the New Zealand’s forests. • Already in 2013 there have been two deaths and three major injuries in our forests. • 23 forestry workers have died and 879 have been injured since 2008. • A New Zealand forestry worker is 6 times as likely to die at work than a UK forestry worker, and twice as likely as an Australian forestry worker. Page 10 Union Express | March–2013 Progressive/History www.firstunion.org.nz Global V-Day Action against Poverty and Violence against Women A GLOBAL MOVEMENT: Bastion Point gathering By Amie Maga On Thursday February 14 people in Aotearoa joined women and men around the globe in demanding an end to poverty and violence against women. In Auckland the Wise Women Collective led the noon-time dance gathering at Bastion Point to join the global movement of 1 BILLION PEOPLE RISING. Organiser Helen Te Hira said, “As we join One Billion Rising to end violence against women and family, we give our full support to the Living Wage campaign launched by the unions and communities”. Whaea Huri Henare opened the gathering with her karakia. Over 60 participants passionate about the protection of family from violence danced to the tune of Moana Maniapoto’s “Black Pearl.” They included members of Wise Women Collective, Coalition for the Safety and Protection of Women and Children, Women’s International League for Peace and Freedom (WILPF), Pasadena Intermediate School, Nga Kakano Secondary School, Te Atatu Peninsula Intermediate School, The Pacific Project, Ngati Hine Iwi members, Nga Puhi Iwi mem- bers, Migrante Aotearoa, Pinay Aotearoa, Human Rights Commission, Nga Whare Pora Hou, NZ Mental Health Foundation, Massey University, Auckland University Tertiary Education Union branch members, FIRST Union, Service and Food Workers Union (SFWU) and Unite Union. “We believe that addressing joblessness is crucial for many women and families at risk espe- cially in times of prolonged joblessness and below standard wages. Poverty wages and rising unemployment definitely bring greater stress and can be a contributing factor to rising domestic violence,” Helen Te Hira said. Page 11 Union Express | March–2013 FIRST LOCAL NEWS www.firstunion.org.nz Foodstuffs drivers dumped Drivers at the Foodstuffs owned Route and Retail Distribution are looking for a new job after the company decided to replace them with owner drivers. The Wiri based company has told the drivers they can become owner drivers if they want to but it is not an offer any of them are keen on taking up. FIRST Union delegate James Canti said it would be too expensive and too risky for most of the drivers to buy their own truck. “A truck could cost up to $450,000” he said. “For drivers earning around $19 an hour at present it would mean putting your house up for security if you had one. Then there is always the risk when you are contracting to one company of being given a notice of cessation of contract and being left holding a very expensive truck with no work for it.” The drivers have a union negotiated redundancy agreement which will help see them through to their next job. Some of them have found jobs with other owner drivers and contractors to the company but others are still seeking work. James said the company told the workers they wanted to change their operational model to create efficiencies. “They didn’t say what those efficiencies might be. Basically they seem to have decided to upgrade their fleet without having to pay for it,” he said. REDUNDANT: Route and Retail delegate James Canti Process important during change It is inevitable that from time to time businesses will change hands or branches of large chains will be sold. The closure or takeover of a workplace is always a stressful time for workers and how it is handled makes all the difference to how smooth the transition to a new location or new owner is. A good process should involve full consultation with workers and the protection of their jobs, conditions of work and service related entitlements. Good employers make sure this is the way it works but others show less concern for their workers who end up with the short end of the stick. Below are examples of two very different approaches to managing change. 1. Good process at Countdown New Plymouth Countdown stores are owned by Progressive Enterprises who are part of the Australian based Woolworths group. The company has a single Collective Agreement which sets out the pay rates and terms and conditions of employment for all FIRST Union members in its stores throughout the country. There is a redundancy agreement in the Collective Agreement and the company and union have a 2. well functioning working relationship. FIRST Union delegate Catherine Richards said management called an all up meeting of workers after Christmas this year and explained the lease was running out because there are three other Countdown stores in New Plymouth it had been decided to close it down on March 3. “We knew it was coming but it was still a shock because we were Mixed Bag at Pak’ n Save thinking it would be June or July before it closed,” she said. Catherine said despite workers’ concerns the process turned out to be very positive. “We were told we would keep all our hours and nobody would lose their rate of pay. We then had individual meetings where I could be present as a delegate if the member wanted me to. At that meeting workers could tell the employer which of the three other also part of the Foodstuffs group. This means the union has to bargain separately with each store. Because many of the stores are difficult to deal with workers at most Pak’ n Save and New World stores Each Pak’ n Save store is owned no national collective agreement are not unionised and many are paid by a company that belongs to a with either the Pak’ n Save stores the minimum wage and their condiFoodstuffs cooperative. There is or the New World stores which are tions of employment tend to be at the legal minimum. As far as the union knows, only one Pak’ n Save has provision for redundancy pay and although each store says it is independent they fiercely resist getting redundancy provisions in their agreements on the basis they will be setting a precedent for other Pak’ n Save stores. The stores change hands fairly frequently ALDERMAN DRIVE PAK’nSAVE: Still trying to get conditions into collective stores they preferred to work in, their preferred hours and what their needs because of things like childcare were.” About ten days later the company came back to each worker with an offer which they had three days to accept. Catherine said there were a few workers who did not accept the offer for various reasons. “In those cases we sat down and had another talk and they reviewed the situation and came back with another offer,” she said. The closure has been very emotional for some of the workers who have been there many years and have never worked anywhere else. “I think one of the other stores is going to make us a cake so we can offer it to our customers to thank them for their support,” Catherine said. and because the owners sell the assets of the store rather than the company, workers are left in a very vulnerable position with few legal protections. Despite the enormous profitability of the stores workers have found themselves losing out as a result of a transfer of ownership. Several years ago when Alderman Drive Pak’ n Save changed hands workers who had been employed at the store for many years found themselves in the ridiculous position of being treated as if they had just started and had to wait six months before they qualified for any sick leave. All the time they had served towards long service leave was wiped out. When the store changed hands again last year the union was able to get an undertaking from the outgoing owner that every worker would keep their job and all previous service related entitlements would be recognised as part of the condition of sale. This has partly solved the problem but because the collective agreement lapses when a new company takes over a store the union now has to negotiate a collective with the new owner. Manukau Pak’ n Save changed hands at the end of last year. Partly because the store was the only Pak’ n Save with a redundancy agreement, the old and new owners agreed that workers will keep all conditions, but the union still has to negotiate a new collective agreement. At the time of writing this the process of getting the Manukau union members back onto a satisfactory collective agreement is not going smoothly and it is likely the union will have to take some action over the matter. Page 12 Union Express | March–2013 UNION BUSINESS www.firstunion.org.nz Your legal team–working for you Oliver Christeller: Legal Services Coordinator Grace Liu: Legal Organiser FIRST Union employs a skilled legal team to work alongside the organisers and support staff to defend our members’ rights in the workplace. At any one time members of our legal team will be working on a number of individual member’s cases as well as working with organisers on larger structural problems around the behaviour of particular employers. Below are some of the issues our legal staff are working on with organisers. Foodstuffs Bill Bradford has oversight of the unions’ work with the Foodstuffs cooperative which includes the Pak n’Save and New World stores as well as a range of other companies. One of the companies under the Foodstuffs banner is a distribution centre in Roma Road, Auckland. The Roma Road site has been dismissive of even basic employment rights. One of these rights is the right of all staff to start the job with the same conditions of employment as union members. They also need to be advised of their right to join the union and how to contact them. Unfortunately this has not been the case resulting in some members being underpaid and general inequality in the workplace. Efforts by the union to deal with this matter have been unsuccessful. “These are basic employment rights that apply to all employers. I find it hard to believe that a well-resourced company did not know the law. Even after the union raised these issues the company has continued not paying some staff properly. These workers work hard and Gayaal Iddamalgoda: Legal Organiser long hours and they are not millionaires,” Bill said. “Because the company hasn’t been playing ball I have asked our legal team to take the matter to the Employment Relations Authority. They have filed proceedings and I am confident we will win and get a fairer go for our members.” Westpac Bella Pardoe is the national advocate for the finance sector of the union. Bella said the union has been concerned with the lack of respect and tolerance given to staff at Westpac. Staff are often dismissed for small mistakes despite a lack of dishonesty and sometimes having long service. “I feel the bank is too quick to dismiss people and the impact on these people’s lives is way out of line with what is fair,” Bella said. “Historically we have been able to sort matters out with Westpac, however, more recently we have not been able to fairly resolve problems. We have already filed one matter in the Employment Relations Authority and have a hearing date organised. With the Bank’s approach I am expecting more matters to be filed and have already requested that this occur in a number of dismissals that, quite frankly, I find way out of line.” $1,500 AD&D All members of our the Finance Sector are now covered by a $1,500 Accidental Death & Dismemberment Benefit. This is an automatic membership benefit belonging to First Union (Finance Sector). Members also have the option to increase their coverage an additional $10,000 which costs just $2 for the first year. Please return the postage-paid reply card to receive your certificate of coverage and designate your beneficiary. Please note: To qualify for the $10,000 of additional ADB coverage, an AIL representative must visit you, obtain an enrollment form and collect premium for the first year. You may renew annually thereafter for $5. www.ailife.com Protecting Working Families 0800 894 121 Mario Soljan AMERICAN INCOME LIFE insurance company Public Relations [email protected] Page 13 Union Express | March–2013 UNION BUSINESS www.firstunion.org.nz Putting a face to the name At the request of a number of members we will be putting photos of FIRST Union organisers and support staff in the Express over the next few issues. We are starting with the Central Region staff. Sheryl Cadman: Central Region Secretary, Sam Huggard: Wellington Campaigns Officer, Bella Pardoe: Finance National Organiser Wellington, Alannah Knapp: Accounts Assistant, Wellington, : Rachel Pope: Membership Assistant, Wellington Gayaal Iddamalgoda:, Wellington Legal organiser, Barbara Moses: Executive Officer, Wellington, Gillian Magee: Regional Industrial Administrator Liz Sayers: Organiser Finance, Wellington Rebecca Neville: Administration Assistant, Wellington Dion Martin: Organiser, Palmerston North Colleen Ryan: Organiser, Gisborne Kaye Hearfield: Organiser, Whanganui Mike McNab: Organiser, Napier Henry Fagaiava: Organiser, Wellington Joe Kelly: Organiser, Wellington Richie Morris: Organiser, Wellington Dereck Picking: Organiser, PN Page 14 Union Express | March–2013 PERSPECTIVES www.firstunion.org.nz Decent Work Programme comes alive From the GENERAL SECRETARY–Robert Reid FIRST Union’s Decent Work programme has come alive in 2013. The campaign has four elements: • Jobs for All • Living Wage • Secure work • Decent work This newspaper reports on the announcement by the Living Wage campaign, of which FIRST Union is a member, of $18.40 as the current level of the Living Wage. In a year of low inflation where employers are trying to argue low wage increases for their workers, this figure of $18.40 is a wake up call to employers as to how low many wages are. The Living Wage level was announced during a conference on Precarious Work in Auckland in mid-February which discussed the growing problem of the lack of secure work. The NZ Herald did major features all that week about workers suffering under precarious work patterns (some of them Migrant gets justice FIRST Union and UNEMIG (Union Network of Migrants) have successfully intervened to get compensation for a Filipino migrant who claims she was exploited by her New Zealand employer. Agnes Malijan said she worked at an Auckland house for more than 65 hours a week for five years for a payment of $1200 a month and that some fees were deducted even from that. Her employer claimed she was not an employee but an aspiring student they helped out and owed them money, but in a complaint lodged with the Employment Relations Authority Agnes said she was an overworked and underpaid domestic worker. After Agnes contacted UNEMIG about her plight UNEMIG members visited her at her place of work and accompanied her to the home of family friends where she stayed until a flight home could be arranged. An out of court settlement between Agnes and her employer has since been reached and she is now working in the family business in the Philippines. Agnes has written a letter to FIRST Union and UNEMIG which is published here. FIRST Union members). FIRST Union is at the forefront of dealing with these issues including casualisation, labour hire and underemployment (lack of hours). On the issue of safe work, FIRST Union has been concentrating its efforts on the forestry sector this year where the first two months have seen two forest deaths and many more injuries. We have been working with the CTU to expose this horrendous situation. Finally, the lack of Jobs for All was highlighted for our union with the announcement of the closure of Summit Wool Spinners in Oamaru. A few weeks later, on behalf of FIRST Union, I presented our submission to the Parliamentary Inquiry into Manufacturing. I was able to point out how the high dollar is destroying jobs in our two manufacturing sectors of textiles and wood processing. Summit is just the latest example. Decent work is certainly now on the public agenda in this country. We must use the next few months to increase awareness even more and start gaining some victories so more workers in New Zealand are able to have Decent Work and Decent Lives. —“Agnes Writes to FIRST Union and UNEMIG ”— Greetings to all I am grateful for all the support of FIRST Union and UNEMIG to achieve justice for my case. After supporting me and lodging my case with the Employment Relations Authority the matter has been settled. I am comfortable with the outcome. Nowadays I am back in the Philippines running the family business and in a position to provide for the needs of my family. My two children were able to continue schooling. I’m happy to be back home with my family, my health has gone back to normal and I have no worries. My life would be different if not for the Union. I wish to encourage migrant workers who haven’t joined a union yet to join the FIRST Union and Union Network of Migrants (UNEMIG). They aim to educate migrants about our rights at work and defend us when we are treated unfairly. Let us not be afraid to fight for our rights. We just need to air our grievances through these unions which proved to be very dependable. I am only one of the many distressed migrant workers whom they have assisted. I am deeply grateful to this union and I wish more migrant workers would join them. In times of trouble migrants don’t need to clutch a knife-blade. We simply need to get in touch with FIRST Union and UNEMIG. Respectfully yours Agnes B. Malijan SAFELY HOME: Agnes Malijan (front right) back with her family in the Philippines Page 15 OUTSIDE WORK Union Express | March–2013 www.firstunion.org.nz Photos that grab your heart NOT AT WORK Good photography is about capturing the essence of people, or nature, or whatever else the subject is, according to Carolyn McGillicuddy. And when it comes to photography the claims officer at AMI Insurance in Masterton knows a thing or two. Carolyn has been taking photographs all her life but about 10 years ago she got a lot more serious about it after taking some photos she really liked. “I downloaded a couple of photos that the lighting was just special in. Sometimes you catch a moment and when you see it on the screen you think aaah! It’s a magical moment and it grabs you by the heart,” she said. She must have captured a few such magic moments over the years because when she held a photo exhibition in Carterton with fellow photographer Richard Clark about five years ago it was very successful, surprising her at what she could sell, and the prices she got. If there is a theme to Carolyn’s photography it is taking photos of family events and capturing images of people doing interesting things at social events. So it’s not surprising she has accompanied her workmates to Wellington and taken photos of them while they take part in the Round the Bays run. “I ended up taking photos of all sorts of things people were doing, not just my workmates,” she said. Carolyn has a lot of ideas for the future but she is too busy with work and family life to spend a lot of time on her photography at the moment. Nevertheless she clearly enjoys the time she can put into it. “Photography is a very relaxing thing; it almost puts you into a trance like state, it’s very meditative,” she said. MAGIC MOMENT: Young woman captured in photo by Carolyn GIFT VOUCHER CAPTION COMPETITION Send your photo captions to: email [email protected] or postal to Private Bag 92904, Auckland. The winner receives two gift vouchers. LETTERS & Sending Artwork protecting the underdog THE LION Carolyn McGillicuddy with lion. SMO | KO | DU SUDOKU (Medium) Each row contains the number 1 to 9, each column must contain the numbers 1 to 9 and each set of 3 x 3 boxes must contain the numbers 1 to 9. Solution at: http://www.sudokutoday.com/medium-sudoku-puzzle-i52-answers.html ACC ISSUES? 0800 4 UNION FIRST Member Support Centre 0800 863 477 (0800 486 466) —Contributions and artwork— Your letters are welcome. Please keep them brief and no more than 200 words long. Include your name, home address and daytime contact number. Letters are acknowledged and may be edited for length. Emails are also welcome and must include the information above. Address letters to: Letters to the Editor, Private Bag 92 904, Onehunga Auckland or email: [email protected] Not the best writer but got something to say? Why not dictate your idea over the phone? Call 09 622 8439 or txt 021 856 074 for a call back. FIRST Union’s member support centre is your first port of call. Centre staff work closely with organisers and are able to answer enquiries regarding your workplace issues and your collective agreements.Before calling your organiser, please ring the Member Support Centre first. The Workplace Injury Advocacy Service can help you access your ACC entitlements, prepare and provide support for an ACC meeting, and a safe return to work Page 16 Our union. Our people Union Express | March–2013 www.firstunion.org.nz Mondayising on its way A private members bill put forward by Labour Party MP David Clark has passed its second reading in Parliament and looks set to become law despite the National Party voting against it. The bill would guarantee a holiday on Waitangi Day and Anzac Day if they fall on a Saturday or a Sunday. Workers and the public almost unanimously supported the bill in submissions to the select committee looking at it but some employers are not so keen on it with employers in hospitality being split on the issue and some retailers strongly opposed. David Clark said the bill had been drafted in such a way that no one would be penalised. If the holiday falls on a weekend and the day would GOOD NEWS FOR WORKERS: otherwise be a working day for an Labour Party MP David Clark employee, the public holiday had to be treated as falling on that day. Fee increase less than usual FIRST Union National Executive decided to reduce the automatic fee increase for union members to 2 per cent for 2013 at its last meeting. A number of years ago the National Conference of the NDU decided that fees should automatically increase each year by the average percentage increase that the union achieved in bargaining. This was done to ensure that instead of a big increase in fees every few years (as had happened), there would be a small increase each year. This year the average increase that we achieved in bargaining was 2.75 per cent. However, in acknowledgement of the difficulty many of our members have in making ends meet; rather than approving a higher increase, the union’s National Executive approved an increase of 2 percent. Snapshot • 163,000 New Zealanders are unemployed • The latest Labour Cost Index showed a fall in the average hourly wage from $25.27 to $25.25 • Last year 45 per cent of workers got no pay rise • Median house prices hit a new record high of $389,000. • Migration figures for 2012 showed the highest loss of people to Australia since Statistics New Zealand began recording this in 1979. • More people left New Zealand permanently to all destinations than any previous year in our history. AFFORDABLE New Union Fees from May 2013 The new fees for FIRST Union members from 1 May 2013 will be: 36-40 + hours $7.40 per week 26-35 hours $5.60 per week 15-25 hours $5.05 per week 11-14 hours $3.75 per week 1-10 hours $2.40 per week Associate member $2.40 per week Fees for Finance Sector members remain frozen at the rates of $3.05 a fortnight for those earning less than $15,000 per year, $10.65 a fortnight for those earning $15,000 – 26,999 per year and $17.85 a fortnight for those earning $27,000 and more per year as agreed on as part of the amalgamation of Finsec and NDU. Note: Where special fees apply members employed in that company will be advised of the new fee. WILLOWHAVEN HOLIDAY • PARK FIRST Members and UnionSave card holders get generous discounts on all accommodation and camping facilities. illowhaven Holiday Park is located on the Western shores of Lake Rotorua, only 6 kilometres from Rotorua. It’s a short walk to the Ngongotaha Shopping Centre and close to Rotorua’s tourist attractions. Willowhaven provides low cost accommodation. Our chalets, tourist flats and cabins have shower and cooking facilities. [email protected] Phone +64 7 3574092 Fax +64 7 3575078 Address 31 Beaumonts Rd, Ngongotaha, Rotorua
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