ANNEX K INFLUENZA PANDEMIC RESPONSE PLAN FLORIDA DEPARTMENT OF ENVIRONMENTAL PROTECTION Revised October 2014 Herschel T. Vinyard Jr. Secretary DEP Avian/Pandemic Influenza Annex TABLE OF CONTENTS INTRODUCTION............................................................................................................. 2 Background ........................................................................................................... 2 Potential Pandemic Scenario ............................................................................... 2 AGENCY PREPAREDNESS .......................................................................................... 3 Mission Critical Functions ................................................................................... 3 DEP Staff Availability .......................................................................................... 4 Tracking and Reporting .............................................................................. 4 Risk Management for Agency Staff .................................................................... 4 Steps for Minimizing Risk Exposure .......................................................... 4 Teleworking and Networking ..................................................................... 5 Implementation of Protocols ................................................................................ 6 Pandemic Wave Profile............................................................................... 6 Implementation ........................................................................................... 7 Internal Communications .................................................................................... 8 PERSONAL AND FAMILY PREPAREDNESS ........................................................... 8 APPENDIX A: Executive Order APPENDIX B: Website Links for Pandemic Flu Information INTRODUCTION Background An influenza pandemic is an epidemic of an influenza virus that spreads easily and rapidly from person to person on a worldwide scale and infects a large proportion of the human population. These pandemics can cause high levels of mortality. An influenza pandemic occurs when a new strain of the influenza virus is transmitted to humans from an animal species -- most recently from pigs and chickens. Because people have never been exposed to the new virus and thus lack immunity to it, everyone is susceptible to infection. Further complicating the situation is that the process of vaccine development can take months; meanwhile, flu virus strains continually evolve. In contrast to the regular seasonal outbreaks of influenza, pandemics occur irregularly. During the past century, there have been three influenza pandemics. Each of these pandemics has resulted in the infection of approximately 30 percent of the world’s population. Many experts believe that the world is overdue for another pandemic. This belief, coupled with the historically high infection rates, has caused world health officials to urge governments, businesses and health officials to plan and prepare in earnest for the consequences of a large-scale flu pandemic. Potential Pandemic Scenario In accordance with federal guidance, Florida has been actively planning for a severe influenza pandemic. The data below, extracted from the Florida Department of Health’s Pandemic Influenza Appendix, illustrates the potential severity of health impacts that Florida could face with an influenza pandemic. To further exacerbate the situation, health experts predict that an influenza pandemic would probably come in two or three global waves, each lasting about three months. In any given community, an outbreak would likely last six to eight weeks. Characteristic Percentage Florida Attack Rate 30% 5.77 million Seeking Treatment 60% of cases 3.46 million Hospitalization Rate 10% of cases 577,000 Case-Fatality Rate 2% 115,400 Note: Data based on the 2008 Florida population estimate of 19.23 million. With this proliferation of illness, a high rate of absenteeism from the workplace can most certainly be expected. This absenteeism could lead to severe economic consequences as well, including a disruption of basic services and functions in the areas of health care, public education, food distribution, government services, business and manufacturing, and transportation. The following section provides information on how we at the Department of Environmental Protection (DEP) can prepare for an influenza pandemic. Preparedness is the key to minimizing the impact that such an outbreak would have on our operations. AGENCY PREPAREDNESS As previously indicated, a pandemic event will result in widespread illness and associated absenteeism from the workplace. Rates of absenteeism will, however, depend on the severity of the pandemic. Health officials are predicting that in the case of a severe pandemic, absenteeism attributable to illness, the need to care for sick family members and fear of infection may reach upwards of 40 percent during peak weeks of a community outbreak. Protective public health measures, such as closing schools coupled with the need to care for children at home, are likely to increase rates of absenteeism. Furthermore, there could be challenges getting to and from work if fuel shortages should occur. During the weeks before and after the peak of the pandemic, lower rates of absenteeism can be expected. Mission Critical Functions The first step in continuing essential agency operations is to identify those functions that are considered “mission critical.” Thus, DEP convened a Continuity of Operations Plan (COOP) Planning Team to develop a list of “mission critical functions” performed by agency staff. (Note that the focus of the COOP plan is to overall continuity of operations planning specific to Tallahassee headquarters staff and facilities. Districts are encouraged to develop individual plans unique to their operations.) Mission critical functions are defined as those duties and tasks that are of immediate importance to the health and welfare of Floridians in the event of extreme crises. Mission critical functions include all duties and tasks directly associated with the delivery of life-sustaining services and/or the continued operations of critical state infrastructure. Please refer to Annex B for a listing and details on the Knowledge, Skills, and Abilities (KSAs) and staffing plans for each critical function. DEP Staff Availability Tracking and Reporting The Division of Administrative Services should develop a tracking system to track employee availability during an influenza pandemic. Such a system is critical not only to track (on a daily basis) employees who are available to continue agency critical functions but also employees who may be called upon to fill roles in other agencies or organizations should the need occur. It will be extremely helpful to the Secretary and Leadership Team to stay apprised of assets available to meet the DEP mission as well as other situations that may arise. The system should be organized such that it specifies who is (a) available to fulfill core functions and (b) otherwise available. Risk Management for Agency Staff We are historically accustomed to emergency management issues such as hurricanes in which staff may be temporarily unable to work in a particular location due to building or other infrastructure damage. In the words of Craig Fugate, former Director of Florida’s Division of Emergency Management, “an influenza pandemic is different in that it is not a threat to the walls of a building but to the people who maintain those walls.” The Department will take active measures to protect the health of employees. Every effort will be made to allow non-essential employees to work from home; however, this may not be realistic due to system limitations with vast numbers of people working from home. The Secretary has the authority to grant up to two days of administrative leave to employees in the absence of an Executive Order by the Governor or approval by the Department of Management Services. Given that the pandemic will come in waves, longer periods of administrative leave may be necessary in which case a series of Executive Orders would likely be forthcoming granting administrative leave to non-essential personnel. Steps for Minimizing Risk Exposure Flu viruses are spread via respiratory droplets caused by coughing and sneezing. They usually spread from person to person, though sometimes people become infected by touching something with the flu virus on it and then touching their mouth, nose, or eyes. Most healthy adults may be able to infect others beginning one day before symptoms develop and up to five days after becoming sick. That means that you can pass on the flu to someone else before you know you are sick, as well as while you are sick. Please carefully review the suggestions below to help prevent or minimize illness. To help stop the spread of germs, exercise care in: • Covering your mouth and nose when you sneeze or cough. Cough or sneeze into a tissue and then throw it away. Cover your cough or sneeze if you do not have a tissue. Then, clean your hands, and do so every time you cough or sneeze. • Cleaning your hands often. Wash your hands with soap and warm water by rubbing your hands vigorously together and scrubbing all surfaces. Wash for 15 to 20 seconds. It is the soap combined with the scrubbing action that helps dislodge and remove germs. When soap and water are not available, alcohol-based disposable hand wipes or gel sanitizers should be used. If using a gel, rub the gel on your hands until they are dry. The gel doesn't need water to work; the alcohol in the gel kills germs that cause colds and the flu. • Cleaning frequently touched surfaces with a disinfectant. An influenza virus can survive for extended periods of time (>24 hours) on surfaces such as stainless steel and plastics. Use a commercial disinfectant or bleach solution to clean surfaces that harbor germs and bacteria, including telephones, desktops, computer keyboards, microwave door handles, water fountain handles, fax machines, photocopiers, door handles, and other common surfaces. • Avoiding touching your eyes, nose or mouth. Germs are often spread when a person touches something that is contaminated with germs and then touches their eyes, nose, or mouth. Germs can live for a long time on surfaces like doorknobs, desks, and tables. • Avoiding shaking hands. You may want to avoid shaking hands during an influenza outbreak because of the risk of contracting or spreading the virus. • Staying home when you are sick and checking with a health care provider when needed. When you are sick or have flu symptoms, stay home, get plenty of rest, and check with a health care provider as needed. Teleworking and Networking During the course of the pandemic, it may become necessary for agency staff to telework as a measure of quarantine. However, we must be mindful that in the face of a pandemic, there will be numerous organizations similar to DEP relying on the Internet to access their systems, leading to diminished capacity for access. DEP currently has the following system capabilities: • The capacity for users to concurrently access the Department’s e-mail system via a secure connection over the Internet is, at maximum, in the range of 100 to 200 users. • DEP can support about 25 dial-in modem users, though the user will incur long distance charges if not within the Tallahassee area. This legacy system is slow and with the decrease in the number of people with dial-up modems, is not considered an ideal method for connecting. The maximum modem speed is 56Kb. • Regardless of the speed of your home computer connection, you can access the Department’s Outlook e-mail through an Internet browser. With thousands and perhaps millions of people suddenly teleworking at once during a pandemic, however, the telecommunications and Internet infrastructures will be severely strained and likely overwhelmed early in the pandemic. Some experts say that the extra traffic could render the Internet unusable within two to four days of an outbreak. Given the relative scarcity of such resources during an emergency, it may become necessary to limit the use of these resources to DEP personnel who are performing mission critical functions and/or to schedule access. The telephones at DEP Headquarters (in the Carr, Douglas, Bob Martinez Center and Capital Center [Beaches and Coastal Systems] Buildings) are capable of being forwarded to home or cell phones. An employee (or coworker) must forward calls from their desk to the number where the employee wants it to ring. The Division of Administrative Services is not aware of a limit to the number of phones that can be forwarded. For field locations such as regulatory and park district offices, managers must assess their individual phone systems to determine if calls can be forwarded or if a message directing the caller to a cell or home telephone should be left on DEP phones. Implementation of Protocols Pandemic Wave Profile As noted above, an influenza pandemic will lead to widespread absenteeism from the workplace. As government advisors are predicting a 40 percent absenteeism rate at the peak of a pandemic (day 30), this translates to approximately 1,400 employees out of work in our agency of over 3,500 employees. Again, remember that this pandemic will likely come in two or three waves; the following graphic illustrates DEP absenteeism just during the first wave. Text Text Text Text Text PANDEMIC INFLUENZA DEP ABSENTEEISM Number of Absentees Text 1500 1125 750 60 50 40 30 30 20 10 0 375 DAYS Implementation Based on recommendations from the State Health Officer and the Division of Emergency Management, the Secretary and Leadership Team will make the determination to activate DEP’S COOP Plan as needed and provide specific instructions to agency staff to include: • Conducting meetings within offices/units to discuss the plan with staff to ensure that everyone has a thorough understanding of the plan’s elements and will be ready to take appropriate steps in response to an influenza pandemic. • Appointing a person (with backups) within offices/units to be responsible for tracking and reporting on staff availability. • Ensuring phone trees that were developed as part of hurricane and other emergency planning are current and develop a protocol for implementing the phone tree. • Exercising preventative health measures. • If not already in place, developing a policy for employees to telework from home. • Developing an Order of Succession of Authority (similar to Annex D of DEP’s Continuity of Operations Plan) within each office/unit. • Developing a protocol for backup support/replacements for those not able to perform critical functions. With COOP activation, the agency will immediately put into action the measures specified in this plan and again, appropriate guidance will be provided by the Secretary and Leadership Team. The measures that will receive immediate attention are: • Putting phone trees into effect. • Daily tracking and reporting of staff availability. • Daily assessment of performance of agency critical functions. • Instructions on teleworking. • Frequent communications to keep staff informed regarding workplace considerations such as office closures, issuance of Executive Orders, access to Internet email, etc. Internal Communications Through the Department’s Communications Office, the agency will ensure communication of accurate, coordinated and timely information about status of the pandemic. The Secretary and Leadership Team will provide guidance for actions appropriate to the particular stage of the pandemic. • • • Information will be disseminated covering pandemic fundamentals; e.g., signs and symptoms of influenza, modes of transmission, and personal and family protection and response practices. Media coverage will be monitored to follow the development of the pandemic. Communiqués will be sent to agency staff to dispel rumors and misinformation and provide accurate information about the pandemic; and to promote awareness of the agency’s influenza continuation of operations plan. PERSONAL AND FAMILY PREPAREDNESS Taking early steps to plan and prepare for this potential pandemic could help lessen the impact of an influenza pandemic on you and your family. To assist individuals and families in protecting their health and safety, the following list of suggestions should be followed to avoid exposure to the flu virus and lessen the impact of a pandemic. Some of these suggestions were provided in a previous portion of this document; however, they bear repeating. o To avoid getting the flu, limit exposure to people who are sick and try not to touch eyes, nose, or mouth because germs are often spread in this way. o Wash hands frequently with soap and water and encourage family members to do the same. o When experiencing flu-like symptoms, routinely cover nose and mouth with a tissue when coughing or sneezing and then throw the tissue away after use. o If infected with the flu virus or upon exposure to a family member or co-worker with the flu, stay at home, if possible. Note that the virus is contagious for at least 24 hours prior to feeling ill. The Centers for Disease Control and Prevention (CDC) recommends that people with influenza-like illness should stay home for at least 24 hours after their fever is gone (without the use of fever-reducing medicine). (A temperature of 100º Fahrenheit or greater constitutes a fever.) Further, the CDC recommends this 24-hour exclusion period regardless of whether or not antiviral medications are used. o If caring for an infected family member, strictly adhere to medical advisories on how to limit exposure to the disease. This is likely to include protective clothing, such as latex gloves and perhaps masks, plus systematically disinfecting all surfaces potentially exposed to virus-laden droplets, such as eating utensils, doorknobs, clothes and bed sheets, etc. Steps to plan and prepare for a pandemic: o Store a two-week supply of water and food (see examples below). During a pandemic, getting to the store may be difficult and stores may run short of supplies. It will therefore be important to have extra supplies on hand. This can also be useful if power outages occur, which have been predicted due to staff shortages at power plants. o Have any nonprescription drugs and other health supplies on hand (see examples below), including pain relievers, stomach remedies, cough and cold medicines, fluids with electrolytes, and vitamins. o Talk with family members and loved ones about how they would be cared for if they got sick, or what will be needed to care for them at home. o Volunteer with local groups to prepare and assist with emergency response. Items that should be on hand for an extended stay at home: Examples of food and non-perishables Examples of medical, health, and emergency supplies Ready-to-eat canned meats, fruits, vegetables, and soups Protein or fruit bars Dry cereal or granola Peanut butter or nuts Prescribed medical supplies such as glucose and blood-pressure monitoring equipment Soap and water, or alcohol-based hand wash Dried fruit Crackers Canned juices Bottled water Canned or jarred baby food and formula Pet food Medicines for fever, such as acetaminophen or ibuprofen Thermometer Anti-diarrhea medication Vitamins Fluids with electrolytes Cleansing agent/soap Flashlight Batteries Portable radio Manual can opener Garbage bags Tissues, toilet paper, disposable diapers DEP Avian/Pandemic Influenza Annex Appendix A APPENDIX A DRAFT EXECUTIVE ORDER A-1 DEP Avian/Pandemic Influenza Annex Appendix A BEFORE THE STATE OF FLORIDA DEPARTMENT OF ENVIRONMENTAL PROTECTION In re: State of Florida – Pandemic Influenza ___________________________________/ EMERGENCY FINAL ORDER Under section 120.569(2)(n), Florida Statutes, the State of Florida Department of Environmental Protection (the Department) enters the following Emergency Final Order, including findings of fact and conclusions of law, in response to emergency conditions caused by a potential Pandemic Influenza. FINDINGS OF FACT 1. Avian influenza is a disease of birds caused by one of many different subtypes of avian influenza virus, including the H5N1 subtype that is currently a source of growing concern among public health officials. 2. Health Officials believe the current strain of H5N1 virus has acquired the ability to transmit easily from human to human; genetic mutations could result (or has resulted) in pandemic influenza. Pandemic influenza is a global epidemic of influenza that occurs when a new influenza virus appears in humans and then spreads easily and rapidly from person to person worldwide. A disease outbreak of this magnitude would likely have severe social, economic and political consequences, including a disruption of basic services and functions in the areas of health care, public education, food distribution, government services, business and manufacturing, and transportation. Preparedness is the key to minimizing the impact that such an outbreak would have on operations. A-2 DEP Avian/Pandemic Influenza Annex Appendix A 3. The Department finds that this potential for pandemic influenza is threatening the public health, safety, and welfare throughout the State of Florida. CONCLUSIONS OF LAW 4. Section 120.569(2)(n), Florida Statutes, gives the agency head the authority to issue an immediate final order when he finds that an immediate danger to the public health, safety, or welfare requires immediate action, and the order recites with particularity the facts underlying that conclusion. 5. Based on the findings recited above, I find and conclude that an emergency caused by the pandemic influenza requires an immediate order of the Department to protect the public health, safety, and welfare. THEREFORE, IT IS ORDERED: 1. 2. 3. 4. 5. The Department issues this Emergency Final Order solely to address the emergency that would be caused by the pandemic influenza. This order shall not be construed to authorize any activity within the jurisdiction of the Department except in accordance with the express terms of this order. 6. Nothing in this order shall eliminate the necessity for obtaining any other federal, state, or local permits or other authorizations that may be required. 7. This Emergency Final Order shall take effect immediately and shall expire on _____________. A-3 DEP Avian/Pandemic Influenza Annex Appendix A NOTICE OF RIGHTS Any person substantially affected by this order has the right to seek judicial review of it under section 120.68 of the Florida Statutes, by filing a notice of appeal under rules 9.110 and 9.190 of the Florida Rules of Appellate Procedure, with the Clerk of the Department in the Office of General Counsel, Mail Station 35, 3900 Commonwealth Boulevard, Tallahassee, Florida 32399-3000, and by filing a copy of the notice of appeal accompanied by the applicable filing fees with the appropriate district court of appeal. The notice of appeal must be filed within thirty days after this order is filed with the Clerk of the Department. DONE AND ORDERED this ___ day of _______________ 200___. STATE OF FLORIDA DEPARTMENT OF ENVIRONMENTAL PROTECTION ___________________________ MICHAEL W. SOLE Secretary 3900 Commonwealth Boulevard Tallahassee, Florida 32399-3000 Telephone 850/245-2011 FILED on this date pursuant to Section 120.52, F.S., with the designated Department Clerk, receipt of which is hereby acknowledged. ___________________ __________ Clerk Date A-4 DEP Avian/Pandemic Influenza Annex Appendix A CERTIFICATE OF SERVICE I CERTIFY that a true copy of the foregoing Emergency Order was mailed to __________________________________on this ____ day of ___________, 200__. STATE OF FLORIDA DEPARTMENT OF ENVIRONMENTAL PROTECTION ________________________________ Senior Assistant General Counsel 3900 Commonwealth Boulevard Mail Station 35 Tallahassee, Florida 32399-3000 Tel. (850) 245Fax. (850) 245- A-5 APPENDIX B Website Links for Pandemic Flu Information Helpful websites in which to find up-to-date information about the avian influenza pandemic: Florida Department of Health www.doh.state.fl.us U.S. Pandemic Flu www.pandemicflu.gov Health and Human Services Pandemic Influenza Plan www.hhs.gov/pandemicflu/plan
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