6.11 POTENTIAL HAZARDS AND RISK ASSESSMENTS ______________________________________________________________________ Potential Risk Events Description of what might happen 1. Failure of Exhibition Display Technology Cause/Source of Risk Description of existing factors that might cause it to happen Defective Display Technology Existing Controls Description of what we currently do to prevent it from happening 2. Fault/Failure of Air Conditioning System 3. Fire 1 Defective Air Conditioning System Building Management System (BMS) not monitored externally Fire from Restaurant kitchen Malfunctioning electrical appliance or display Likelihood Rating Refer to following pages for options Impact Description of the ‘assets’ that would be ‘harmed’ if the event happened and the nature of the harm Consequence Rating Refer to following pages for options Overall Risk Acceptable? What is the level Is this level of risk? acceptable? Defects progressively being rectified Emergency callout procedures for contractors established Defects progressively being rectified BMS monitored externally Possible Employees, Financial, Reputation Moderate Low Yes Likely Employees, Financial, Reputation, Stakeholder Canberra Business Centre Moderate Low Yes Smoke detectors installed and monitored Fire fighting equipment maintained Unlikely Employees, Physical, Financial, Information, Reputation, Stakeholders Restaurant and Canberra Business Centre Moderate Low Yes Potential Risk Events Description of what might happen 4. 5. 6. Breach of Building Security Power Failure Medical Incident Cause/Source of Risk Description of existing factors that might cause it to happen Existing Controls Description of what we currently do to prevent it from happening Break and enter Access to foyer available through Restaurant and Canberra Business Centre Major loss of power caused by external incident Visitor’s existing medical condition Injury to visitor within Exhibition ie; climbing on furniture 7. Armed Hold-Up Cash held within Shop and Safe in Office 2 Monitored security system inside Exhibition and Offices After hours access monitored through building access system Emergency lighting system installed Evacuation procedures developed First Aid Kit located in staff office, staff trained in basic emergency procedures Daily inspections conducted to minimise risks Duress alarm in Shop and Front Desk Shop security procedures Regular cash pickups Likelihood Rating Refer to following pages for options Impact Description of the ‘assets’ that would be ‘harmed’ if the event happened and the nature of the harm Unlikely Physical, Financial, Information Unlikely Consequence Rating Refer to following pages for options Overall Risk Acceptable? What is the level Is this level of risk? acceptable? Moderate Low Yes Physical, Financial, Stakeholders - Restaurant and Canberra Business Centre Minor Low Yes Possible Employees, Financial, Minor Low Yes Possible Employees, Financial, Reputation Moderate Low Yes Potential Risk Events Description of what might happen 8. Staff Personnel Security Cause/Source of Risk Description of existing factors that might cause it to happen Hostile member of the public Existing Controls Description of what we currently do to prevent it from happening 9. Vandalism Isolated location of Building 10. Communications Failure Loss of communications caused by external incident 11. Civil Disorder Protest Group 12. Severe Weather Damage to building or external sun blinds from high winds/hail/leaks Injury to visitors entering/departing building from flying debris 3 Duress alarms at Front counter and Shop Several employees rostered within Exhibition for each shift Emergency Procedures established Security Patrols in evenings Internal Alarm system monitored by security Likelihood Rating Refer to following pages for options Impact Description of the ‘assets’ that would be ‘harmed’ if the event happened and the nature of the harm Unlikely Employees, Reputation Possible Use of mobile phones by Managers Manual processing of credit cards in Shop Implement protest procedures Maintenance contractors on rapid response callout Implement procedures to remove visitors from risk situations Consequence Rating Refer to following pages for options Overall Risk Acceptable? What is the level Is this level of risk? acceptable? Moderate Low Yes Physical, Financial, Reputation Minor Low Yes Unlikely Employees, Financial, Stakeholders - Restaurant and Canberra Business Centre Minor Low Yes Unlikely Employees, Reputation Minor Low Yes Unlikely Physical, Financial Moderate Low Yes Potential Risk Events Description of what might happen Cause/Source of Risk Description of existing factors that might cause it to happen Existing Controls Description of what we currently do to prevent it from happening 13. Structural Damage to Building Cracking of floor 14. Water Supply Interruption Loss of water caused by external incident 4 Regular monitoring process undertaken and investigation into cause Close toilets and restaurant Likelihood Rating Refer to following pages for options Impact Description of the ‘assets’ that would be ‘harmed’ if the event happened and the nature of the harm Unlikely Physical, Financial, Reputation Unlikely Employees, Stakeholders – Restaurant and Canberra Business Centre Consequence Rating Refer to following pages for options Overall Risk Acceptable? What is the level Is this level of risk? acceptable? Moderate Low Yes Minor Low Yes Likelihood Rating Scale Almost Certain Likely 5 Criteria to be used to establish rating Will occur. Circumstances or situations are likely to arise often throughout the planning / project period in which provide the opportunity for crystallisation of risk. Expect frequent, regular occurrences. Likely to occur more than once in the planning period but not an ‘everyday’ occurrence. Preconditions will arise at times throughout the period. Possible Likely to occur at least once but not expected to occur much more than this in the planning period. Unlikely Not likely to occur in the planning period. A small, but remote chance of occurrence due to circumstances/situations that could arise. Remote Would only occur in highly exceptional circumstances that are unlikely to exist in any planning period. Extremely remote chance of occurrence in planning period. ‘Once in a lifetime’ event. Consequence Rating Scale Criteria to be used to establish rating "Assets" subject to harm/loss Descriptor Severe – Threaten survival of Authority. Major loss of National Capital assets and public amenity Major – Threaten major programs of Authority Moderate – Threaten major program/ some minor programs 6 Employees Physical Financial Information Other Impact Areas Reputation Outputs Costs Stakeholders Death of an employee or serious injury to a significant proportion of employees Destruction/loss or permanent impairment of majority of Authority's own assets and/or its administered assets Total loss or permanent diminution in value of Authority's financial assets (cash, investments). Total loss/ corruption of all information resources. National public outrage/ condemnation and high level political criticism. Judicial inquiry. Breach of legislation / NCP. Failure to deliver all or most outputs. Additional costs or foregone revenue in excess of $500K Death of a person Serious injury to some employees. Widespread staff dissatisfaction, staff morale seriously impaired. Loss of large proportion of Destruction or loss of a major cultural or heritage asset. Destruction/loss of a large proportion of the Authority's assets Loss of significant proportion/ significant diminution in value of financial assets. Loss/ irrecoverable corruption of critical information resources including heritage and 'unique' holdings. Local public outrage/ condemnation and local political criticism. Parliamentary inquiry. Breach of Regulations Failure to deliver some outputs, significant under achievement in other output targets. Loss of service capacity in excess of 1 month. Additional costs incurred/ revenue foregone in excess of $100K Serious injury to member of public/ VIP/ official No physical harm to employees. Widespread poor staff morale and negative attitude toward organisation/ management. Departure of key staff. Damage to, or other impairment of, a significant proportion of assets Loss of financial assets Temporary diminution in value of significant proportion of financial assets. Corruption of critical information resources. Criticism from significant segment of community eg RSL. Parliamentary/ Committee questions. Material (> 10%) underachievement on targets for most outputs. Loss of service capacity for up to one month. Additional costs incurred/ revenue foregone in excess of $10,000. Minor injury to member of public/ VIP/ official Financial losses and damages in excess of $10 million. Financial losses and damages in excess of $1 million. Financial losses and damages in excess of $100,000. Scale Criteria to be used to establish rating "Assets" subject to harm/loss Descriptor Minor – Impact on efficiency and effectiveness of programs. Insignificant No discernible impact on program. 7 Employees Physical Financial Information Poor staff morale and negative attitude toward segments of the organisation / management from segment of employees. Damage to, or other impairment of, a small proportion of assets. Temporary diminution in value of small proportion of financial assets. Corruption of routine 'administrative' information. A small number of disgruntled staff Loss of/ reparable damage to small number of assets. No material affect on value of financial assets. Loss or impairment of small amount of 'administrative' information Other Impact Areas Reputation Outputs Costs Stakeholders Criticism from minor community segment. Adverse press coverage. Material (> 10%) underachievement on targets for one output. Loss of service capacity up to one week. Additional costs incurred/ revenue foregone in excess of $1,000. Minor injury to member of public. Financial losses and damages in excess of $10,000. Internal dissent/ criticism Less than 5% variance in achievement of output targets. Loss of service capacity up to one day. Additional costs incurred/ revenue foregone up to $1,000. No identifiable impact. Tolerable Risk Level The risk level for each risk is determined by combining likelihood and consequence assessments. The Authority has determined that generally, risks should be treated so as to achieve a 'Low' or 'Negligible' level of residual risk. Table 6 – Determination of Risk Level Insignificant Minor Moderate Major Severe Likelihood Remote Negligible Negligible Low Low Significant Unlikely Negligible Low Low Significant Significant Possible Low Low Significant Significant High Likely Low Significant Significant High High Significant Significant High High Extreme Consequence Almost Certain 8 Table 7 – Tolerable risk level and management action required Scale 9 Management action required Extreme Urgent and immediate action required. Close monitoring by Authority. Regular internal audit review High Attention required in short term, preferably within 3 months. Senior management oversight. Reporting to Authority / Audit Committee on progress. Significant Attention required in medium term, preferably within 6 months. Monitor and report to Authority on effectiveness of treatments after implementation. Low Watching brief required as part of routine management responsibilities. Update risk assessment annually to confirm rating and effectiveness of controls. Negligible No management action required. Include in annual review of risks.
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