DISCOVER • ENGAGE • ADVANCE • PERFORM
Make Better Decisions with
TTI EMOTIONAL QUOTIENT™
“After assessing our staff, implementing
EQ training, and working on employees’
specific work strategies, we saw a 25%
increase in annual profits.”
Emotional Quotient (EQ)
measures emotional
intelligence, or your ability
to sense, understand and
effectively apply the power
and acumen of emotions
to facilitate high levels of
collaboration and productivity.
PROVIDED BY:
©2013 TTI SUCCESS INSIGHTS
With EQ training, your
employees will develop the
skills and knowledge to better
understand your customers,
how to manage their
expectations, and ultimately
meet their needs.
TTI Emotional Quotient is
available as a stand-alone
report, or integrated with
Behaviors and Motivators in
TTI TriMetrix® EQ.
What Does Emotional Quotient Provide?
Emotional Quotient Assessment Results
The Emotional Quotient (EQ) is a measure of your ability to sense,
understand, and effectively apply the power and acumen of your emotions and
the emotions of others in order to facilitate high levels of collaboration and
productivity. Your overall score on the Emotional Quotient Assessment
indicates your level of overall emotional intelligence. The higher the number,
the more emotionally intelligent you are. If your goal is to raise your EQ, the
components on which you have scored the lowest should be the focus of your
development.
1. SELF-AWARENESS - The ability to recognize and understand your
moods, emotions and drives, as well as their effect on others.
0
1
2
3
4
5
6
7
8
9
10
9.0
7.4*
2. SELF-REGULATION - The ability to control or redirect disruptive
impulses and moods and the propensity to suspend judgment and think
before acting.
0
1
2
3
4
5
6
7
8
9
10
9.7
Em
otio
nal
7.2*
Th
3. MOTIVATION - A passion to work for reasons that go beyond money orad e sum
d
status, and a propensity to pursue goals with energy and persistence. Em up to of the
p
1
2
3
4
5
6
7
8
9
10 Em athy repre Selfsum otion and sent Regu
9.8
min al Q Soci you latio
g th uotie al S r In
n
7.9*
e In nt. kills trap , Selfe
A
tra
4. EMPATHY - The ability to understand the emotional makeup of other
persYour subsc rsona ware
INT
ona total ales l Em ness
people.
R
otio ,
l an leve ad
0
1
2
3
4
5
6
7
8
9 accu10 APE
d In l of d up nal and M
rate RS
0
Q
terp Em to
o
O
co
8.7
ers otio repre uotien tivatio
nce NAL
1
ona nal
n
t.
se
pt o - Th
l sc Qu nt yo The subsc
7.5*
2
f yo e a
ore otie
su
urs bility
nt w ur Inte m o ales
5. SOCIAL SKILLS - A proficiency in managing relationships
s.
INTand building
elf
3
f
as
rp
to o to un
networks.
mo ERP
calc erso the
pera ders
4
ER
tiv
ula nal
0
1
2
3
4
5
6
7
80
9ate 10
S
te e tand
ted
s o ONA
5
ffect yo
by
the 8.2
1
urs
rs, L - Th
iv
6
ely
e
how e a
2
in lif lf and
7.6*
bili
th
7
fo
e
ty
ey
TO
.
rm
3
wo to u
an
8
rk a nd
inte TAL
4
e
E
nd
rs
sco lligen MOT
9
how tand
7.5
res. ce,
ION
5
o
0
to
*
th
10
form AL
wo er p
6
Q
rk co eo
ed
1
by UOT
ope ple,
7
com IEN
2
9.5
rativ wha
bin T 8
ely t
ing
Y
3
with
you our to
* 68% of the population falls within the shaded area.
9
r in tal
the
4
7.6
le
tra
10 m.
pers vel o *
5
f
o
Your Address Here
e
nal
m
Michael
Sample
6
Your Phone Number Here
and otion
8.4
a
Your Email Address Here
Copyright © 2013, Dr. Izzy Justice and Target Training International,
Ltd.
46
in
l
7
terp
ers
8
ona
l
9
7.5
*
0
Qu
otie
nt S
cor
ing
Info
10
9.1
Yo
Yo ur Add
Yo ur Ph ress
ur
Em one N Her
ail
um e
Ad
dresber H
s H ere
ere
Cop
yrig
ht ©
2013
,D
r. Iz
zy
Just
ice
and
Ta
rget
Trai
Mic
ning
hae
Inte
lS
rnat
am
iona
ple
l, Lt
d.
47
rm
atio
n
The Emotional Quotient report looks at a person’s
emotional intelligence, which is the ability to
sense, understand and effectively apply the power
and acumen of emotions to facilitate high levels
of collaboration and productivity. The report
was designed to provide insight into two broad
areas: Intrapersonal and Interpersonal emotional
intelligence.
This report measures five dimensions of emotional
intelligence:
1. Self-Awareness
2.Self Regulation
3.Motivation
4.Empathy
5.Social Skills
Studies have shown that salespeople and customer
service agents who have undergone EQ training
develop more accounts, have higher sales, deliver
strong customer service and realize better customer
retention than those who have not.
(Consortium for Research on Emotional Intelligence in Organizations)
©2013 TTI SUCCESS INSIGHTS