InsidetheOracle Oracle Group Newsletter : Spring 2013 Dare To Go Digital? By Managing Director Caroline Coskry: If you haven’t fully embraced the digital world, then frankly it is about time you did. Understandably, the reason could be lack of time or interest which we all suffer from at times and if this is the case, then find a colleague who can and will. Customers’ purchase journeys are becoming increasingly complex and the challenge for companies is to plot their routes across a mix of online and offline channels, and a growing range of devices. Most customers interact with a brand in more than one medium – each touchpoint will influence buying behaviour in a different way. Customers are travelling via various new platforms in pursuit of the right product at the right price, which means companies need to ensure they place signposts at different points. They also need to know which ones are most effective at showing customers the way. Post-Christmas sales figures suggest that December 2012 was the month when tablet devices became truly mainstream. Dixons Retail revealed that, in the week before Christmas, it sold tablets at a rate of five a second – a result that helped boost overall sales by 8 per cent in the final quarter of the year. Mobile analytics company Flurry, meanwhile, calculates that over 8 million tablets worldwide were activated on Christmas Day alone. With media consumption on tablets rising sharply, it is surprising to see many companies still lagging behind in their marketing strategies. Only a fifth are using tablets as an essential business tool at the moment, but three-quarters say they ‘would consider’ advertising on them, according to a survey of Marketing Society members by newspaper trade Our New Digital Partners We are pleased to announce a new partnership between Oracle and Quintessence Limited to bring clients a wide range of digital marketing services. Touch screens for marketing suites, mobile apps, e:marketing and search engine optimisation are now available. For further information contact Claire Grant, Director of Marketing and Client Services on 020 8394 2821. New Look Website: If you haven’t visited our website for a while, why not take another look as we have had a bit of a makeover. To be sure you are viewing the new version click F5 once you have opened our website www.theoraclegroup.co.uk in your browser. marketing body Newsworks. Further to this, only 16 per cent of members say they have used tablets in their advertising work to date. But the evolution of a raft of new technology means that ways to communicate with customers will become more exciting than ever and this, combined with the explosion in data available, means that companies simply have to engage! The Best Time To Post Social Media? Timing is everything, they say, and that premise does apply to social media platforms like Twitter and Facebook. Can timing your posts help increase your return on investment? It could certainly increase the number of people viewing them. Here are a few infographics which should shed some light on the matter… 2013 Ripe For Overseas Investment? The world’s largest Ferris wheel is set to roll into Dubai at a staggering 690ft and Kingdom Tower, a ‘giant’ shard, is to be built in Saudi Arabia at 1,000m. Has the world gone supersize crazy in the hope to attract further investment from overseas? Indeed, at 250ft taller than the London Eye, The Dubai Eye has been heralded as exactly the kind of extravagant project that marks the Emirates’ return to strength following the economic crisis. The Kingdom Tower meanwhile will be managed by Mace Group, the same contractors who project managed the Shard. It is expected the tower will exceed a kilometre, its exact height kept a secret, taking over from Dubai’s 828m tall Burj Khalifa as the world’s tallest skyscraper. Oil-rich Saudi Arabia is undertaking multi-billion dollar projects to improve its infrastructure and meet its massive housing needs, spending over US$400bn in the five years to 2013 in addition to more than US$130m in social spending. MBE For Retirement Village Creator We could not let this newsletter go out without giving this a mention! Congratulations to Sister Thomas MBE, our client at St George’s Park in Ditchling who has been awarded an MBE for her services to retirement living. We were delighted to celebrate the occasion with Sister Thomas and special guests at a party held in her honour. These are just a few of the overseas stories hitting the headlines at the moment which have caught our attention. Alongside this, we have noticed a sizeable increase over the last few months in the number of journalist requests we receive from those looking for overseas property stories. Our overseas team has also acquired two new accounts this year, a sure sign that the overseas investment market is moving. For further details of how to promote your overseas developments contact Caroline Coskry on 020 8394 2821. Oracle Group Newsletter : Spring 2013 How To Measure Social Media Success Social media is a big deal, and its influence is here to stay. Facebook is one of the most highly trafficked websites in the world, closely followed by Twitter. Its popularity is so high that many prospects may not even take a company seriously, if it does not have a social media presence. As a company you know your social media efforts play a significant role. Naturally, some are more effective than others—but how do you really know what’s working? To help you get a handle on which messages, engagement strategies and pieces of content are working across your social media channels the Oracle social media team uses a variety of ways of measuring your success; to tell you, among other things, the number of daily visits to your site, the demographics of your users, how they got to your site, how long they stay, and which pieces of content are most—and least—popular! Google Analytics: Google has a comprehensive analytics service that helps track user activity on your website in real-time. Within a matter of minutes, you can have Google Analytics set up HootSuite: While most of its analytics tools are behind a paywall, they do offer a complementary dashboard that allows you to manage social media activity for various accounts all in one place. MyTopTweet: Check out My Top Tweet, which ranks your top 10 most-shared tweets and the number of times they were re-tweeted. Once you can see the analytics behind your social media outreach, you’ll have a much better idea of what’s working and what’s not. You can experiment, learn, and get smarter with the content you’re posting and your engagement tactics. A sad farewell As many of you will know, last month saw the incredibly sad passing of our client Jeremy Paxton, the creator of the award winning Lower Mill Estate in Gloucestershire. In the short time we knew Jeremy we were always encouraged by his energy, enthusiasm and passion for what he did. His forward thinking created a revolutionary environment for second homes in the UK, a legacy which no doubt the family run business will continue. •www.theoraclegroup.co.uk
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