Co. Reg No.:193200032W
Version No.: V1.0 06-2012
Velocity@ocbc
Bill Payment Guide
Creating a Bill Payment Instruction
Important: Ensure you have created Billing Organisations before you start.
The Bill Payment function now enables you to pay your company’s bills online to selected
Billing Organisations (BOs).
Include other Billing Organisations by simply following these steps:
1) Fill up Velocity@ocbc User Request Form
2) Submit Velocity@ocbc User Request Form to bank
Note: Approval will take 7 working days.
To view the complete list of Billing Organisations (BOs) which are available on Velocity@ocbc, go to
http://www.ocbc.com/personal-banking/Help-and-Support/payments-billing-organizations.html
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To create a Bill Payment instruction
Step 1: Select the Cash tab at the topmost bar
Step 2: Select Payments SG
Step 3: Select Bill Payment
Step 4: Click on New to create a new Bill Payment instruction
Step 1
Step 2 !
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p
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Step 4
Step 3
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Note: Blue fields indicate mandatory information. Information in the yellow fields will be
generated automatically.
Step 5: Enter the following fields accordingly:
a) Payment Category
You have the following options:
Option List
Description
Your selected Billing
Organisation
(Pre-sign Payment)
This refers to a list of Billing Organisations which you have
previously registered with Velocity@ocbc. If you have not
registered any Billing Organisations before, there will not
be any Billing Organisation reflected in this option.
Government and
Statutory Boards,
including Taxes and
Fines
This refers to the list of Government and Statutory Board
Billing Organisations already available on Velocity@ocbc,
such as the Land Transport Authority, Singapore Police
Force and Urban Redevelopment Authority, etc.
Other Billing
Organisations
This is a list of Billing Organisations already available on
Velocity@ocbc, such as OAC Enhanced Care, OAC Hospital
Accident Care and OCBC Credit Cards, etc.
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b) Customer Ref. Number
Create your own reference up to a maximum of 16 characters. This will be used for
any correspondence with the bank and will appear in your bank statements.
c) Debit A/C Number
Select the account from which you wish to deduct the payment. The A/C Name field
will appear once the account number is selected.
d) Amount Payable
Amount Payable will indicate the currency and amount which you wish to transfer.
Note:
Transfer limit for your selected Billing Organisations (Pre-signed Bills)
• Daily Limit: maximum of S$3,000
• Monthly Limit: maximum of S$50,000
Transfer limit for Billing Organisations (Non-Pre-signed Bills)
• Daily Limit: any amount up till maximum monthly limit
• Monthly Limit: maximum of S$5,000
Important: Each customer is only allowed to tag a maximum of 9 bills per billing
organisation. If more than 9, the 10th bill and onwards will be rejected.
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e) Value Date
This indicates the date OCBC will process your payment. The value date for Bill
Payment must be indicated as the same day on which the transaction is created.
f) Billing Organisation
Choose your Billing Organisation by clicking on the .
The following will appear. Follow these steps to choose your Billing Organisation.
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(1)
(3)
(2)
(4)
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(1) Select either Billing Organisation or Bill Reference Number in the search field.
(2) To display all your Billing Organistions, enter an asterisk(*) in the for field to
select your Billing Organisation.
(3) Click Go.
(4) Choose your Billing Organisation.
(5) Click on OK which is at the top right hand corner.
After choosing your Billing Organisation, you will return to the main screen.
g) Bill Reference Number
This is the unique reference number between the Ordering Customer and the Billing Organisation.
For Pre-sign Payments, the Bill Reference Number would be automatically populated.
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h) Payment Details
This field shows additional information to further specify details about this
transaction. This field is optional and for your own reference only.
Step 6:
a) To save transaction details, click Save.
b) To save and submit the transactions for the Authoriser(s) to authorise, click Save &
Submit to Auth.
b)
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a)
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Once the transaction is submitted for authorisation, its status will change from ENTERED
to READY2AUTH.
Step 7 : Notify your Authoriser(s) to log in to verify and authorise the transaction before the
Bill Payment cut-off time on the value date.
Important: In the case of Basic Plus Service Package with transacting capability, the
Creator and Authoriser is the same user. Basic Plus Users will be able to view the tabs
found in both the Creator and the Authoriser screens.
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