Version: October 2013 Girlguiding Writing Style House style guidelines for editors Contents 1. Girlguiding style guidelines 2 Spelling 2 Grammar 3 Some usage points 4 Punctuation 9 Abbreviations, acronyms and contractions 11 Bullet lists 12 Numbers, dates and measurements 12 Titles 14 Email and websites 15 Acceptable terminologies 15 The UK 16 Things to avoid 17 2. About Girlguiding 21 General 21 People and roles 23 Promise, Laws and special sayings 24 Abbreviations and acronyms 25 Areas and centres 25 Awards 26 Residential licences 27 3. Girlguiding A to Z 28 4. Copyright guidelines 34 Requesting permission 35 Girlguiding copyright and trademarks 36 5. Clear print guidelines 37 Typeface 37 Design and layout 38 6. Digital communication guidelines 40 Writing for the web 40 Web search engines, SEO and keywords 43 Writing for digital newsletters 43 Social media 45 7. guiding magazine guidelines 46 8. Print/download resources guidelines 47 Producing large-print and text-only resources 47 Producing Braille resources 48 Publication imprints 48 1 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 1. Girlguiding style guidelines Good writing is not a luxury; it is an obligation. BBC News Style Guide When writing for Girlguiding, in any media, the use of good English is a basic requirement. This means accurate spelling, correct grammar and clear and concise use of language. Your writing should be as accessible as possible to readers with, according to the BBC, ‘simple thoughts simply expressed’. Spelling Girlguiding writing follows the current Concise Oxford English Dictionary for spelling (http://oxforddictionaries.com/). Capitalisation Use initial capitals for all proper names, people’s titles, countries, geographical areas (South Coast, West Country, South East Asia, North Wales) and for trademark names (Lego, Post-it). Jobs are lower case (doctor, nurse, firefighter, president) but job titles are upper case (Chief Executive Julie Bentley). Use capitals for abbreviations such as TV, PVC and AIDS. But pdf and jpeg are lower case. If a company, organisation, establishment or other has ‘The’ as part of its name, for example ‘The Trefoil Guild’, ‘The Outdoor Show’, it is not always necessary to upper case the article. Look out for the Girlguiding stall at The Outdoor Show. Look out for the Girlguiding stall at the Outdoor Show Notable exceptions are royal titles and The Guide Association. The Queen, The Countess of Wessex, The Countess but ‘I saw the Queen/Countess’ Commonly misspelled words These are the correct spellings for frequently used terms. Please note use of hyphens and capitalisation. acknowledgement Adviser AIDS all right not alright any more not anymore barbecue bye-law campfire campsite childcare coordinate cooperate email focused/focuses/focusing fundraise/fundraiser/fundraising 2 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Gandhi not Ghandi government internet (also net or web) judgement learned not learnt liaise lifespan minuscule not miniscule no one not no-one OK or okay not ok ongoing online on to not onto rock climbing straight away (two words) T-shirt not tee-shirt url website well-being while not whilst worldwide yoghurt not yogurt zigzag Exceptions to the Oxford English Dictionary • Use ‘-ise’ endings where ‘-ize’ may be an alternative, for example ‘utilise’, ‘apologise’, ‘realise’. • Spell ‘fundraising’ without hyphen. -ise and -ice When choosing between ‘-ice’ or ‘-ise’ endings remember, ‘-ice’ if it is a noun, and ‘-ise’ when it is a verb. I need to practise the piano. I need to do my piano practice. Grammar Sentence order The position of a word or phrase in a sentence can drastically alter its meaning. Nearly a third of children in care do not sit GCSE or vocational exams in the UK implies they go abroad to do this, which is not intended. What is meant is Nearly a third of children in care in the UK do not sit GCSE or vocational exams. Singular or plural? Collective nouns (family, committee, team) take a singular verb or pronoun when meaning a single unit but plural verb or pronoun when meaning a collection of individuals. The unit is celebrating its 50th birthday. The unit could hardly wait to enjoy their 50th-birthday cake. Words like ‘agenda’, ‘bacteria’, ‘criteria’, ‘data’ and ‘media’ are not singular but actually plural 3 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk forms of ‘agendum’, ‘bacterium’, ‘criterion’, ‘datum’ and ‘medium’. In modern usage however it is increasingly common to treat them as either singular or plural. So, ‘bacteria behave’ (plural) and ‘bacteria behaves’ (singular) are both fine but be consistent, use one or the other and not both in the same body of text. Girlguiding is always singular. Girlguiding is the largest voluntary organisation for girls and young women in the UK. Avoid mixing singular and plural to create awkward/ambiguous sentences. An end-of-year exam for each subject and for all students who are likely to be taking these subjects has been devised by the head teacher. It is unclear just how many exams the head teacher has in store for the poor students. Dangling participle An ‘unattached’, ‘misrelated’ or ‘dangling’ participle occurs when a phrase at the beginning of a sentence tries naturally to cling on to the first noun or pronoun that comes along, but which common sense tells us it is not related to. This can turn your sentence into nonsense. Arriving at the station, the sun came out. Dear Julie, As CEO, I am writing to you… It is not the sun arriving at the station, nor the CEO drafting the letter. Some usage points a or an before hUse ‘a’ rather than ‘an’ before words beginning with ‘h’, such as ‘historic’, ‘hotel’ and ‘hospital’ where the ‘h’ is pronounced in modern usage (it was common to use ‘an’ during the 18th and 19th centuries when the initial ‘h’ was silent). Use ‘an’ where the ‘h’ is silent, so ‘an hour’, ‘an honour’. after Using ‘because’ or ‘when’ instead of ‘after’ can help make your meaning clearer. The pupils were suspended after they cheated in an exam. The pupils were suspended because they cheated in an exam. Staff had to evacuate the building after the fire alarm went off. Staff had to evacuate the building when the fire alarm went off. altogether and all together ‘Altogether’ means ‘in total’. ‘All together’ means ‘all in one place’ or ‘all at once’. The five Brownies came in all together. Altogether there were five Brownies that came in. and or but It is fine to begin a sentence with a conjunction such as ‘and’ or ‘but’. And don’t let anyone tell you otherwise. But use them sparingly. 4 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk antisocial, unsocial and unsociable ‘Antisocial’ means contrary to the customs of society, ‘unsocial’ means outside of normal working hours and ‘unsociable’ means not enjoying the company of others. anyone and any one ‘Any one’ is not the same as ‘anyone’, and means any single person (emphasis on ‘one’). Any one of you here tonight could be the murderer. The murderer could be anyone here tonight. biannual and biennial ‘Biannual’ means twice a year. ‘Biennial’ means every two years. bimonthly This means both ‘twice a month’ and ‘every two months’. Avoid using and if necessary say ‘twicemonthly’ or ‘two-monthly’ instead. can and may The use of ‘can’ instead of ‘may’ to request or express permission is acceptable, although ‘may’ is generally regarded as a more polite form and a better choice in more formal contexts. can not and cannot ‘Cannot’ is a contraction of ‘can not’, but the two are not always interchangeable. Use the two-word version if ‘not’ is part of a set phrase. David cannot sing. David can not only sing – he can also play the piano. compliment and complement Do not confuse ‘compliment’ and ‘complement’. ‘Compliment’ means ‘politely congratulate or praise’ while ‘complement’ means ‘add to in a way that enhances, improves or completes’. Also, a complimentary copy is free. counsellor and councillor A ‘counsellor’ is someone who gives advice, while a ‘councillor’ is a member of a city, county or other council. dice and die ‘Dice’ is the plural form of ‘die’, although ‘dice’ is now commonly used as both singular and plural. different from/to/than There is little difference between ‘different from’, ‘different to’ and ‘different than’, although ‘different from’ is the most traditional and ‘different than’ is mainly used in American English. dilemma In conversation ‘dilemma’ is regularly used as an alternative to ‘a difficult situation’ or ‘a problem’, but its precise meaning is a hard choice between two or more (usually unpleasant) alternatives. disinterested and uninterested The two are not synonymous: ‘disinterested’ means ‘impartial’, and ‘uninterested’ means ‘not 5 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk interested’. due to This means ‘caused by’, not ‘because of’. The train was late due to leaves on the track. The train’s late arrival was due to leaves on the track. The train was late because of leaves on the track. If you mean ‘because of’ and for some reason are reluctant to say it, use ‘owing to’. The train was late owing to leaves on the line. effectively and in effect ‘Effectively’ means ‘with a satisfactory outcome’ while ‘in effect’ means ‘in practice’. The website’s security weaknesses were effectively resolved. The website’s popularity has in effect increased the risk of attack from hackers. either and or Place ‘either’ and ‘or’ correctly so that the sentence structures following each word balance and mirror each other. I’m going to buy her either a new Wii or a new PS3. I’m either going to buy her a new Wii or a PS3. -ess/-ienne Feminine forms are outdated so avoid in favour of the neutral form: ‘poet’ not ‘poetess’, ‘actor’ not ‘actress’, ‘author’ not ‘authoress’, ‘comedian’ not ‘comedienne’ and so on. If you need to specify gender use the adjectives ‘male’ or ‘female’ before the noun. everyday and every day ‘Everyday’ means ‘daily’ or ‘commonplace’. ‘Every day’ means ‘each day’. Child labour is still an everyday occurrence in some parts of the world. Some sweatshops force children to work every day. Fairtrade and fair trade ‘Fairtrade’ refers to the Fairtrade mark, a certification system run by the Fairtrade Foundation to identify fairly traded goods; ‘fair trade’ is a general reference to the movement as a whole of paying fair prices to producers in developing countries. So use Fairtrade only when referring to the Fairtrade Foundation and its mark. fewer and less Use ‘fewer’ with words denoting people or countable things, and ‘less’ with mass nouns denoting things which cannot be counted. Use ‘less’ as well with expressions of measurement or time. There are fewer farmers in Britain now compared to 50 years ago. We have less than an hour to catch our flight. gender and sex Both terms mean the state of being male or female, but ‘sex’ tends to refer to biological differences and ‘gender’ to cultural or social ones. 6 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk The parents chose not to find out their baby’s sex until birth. New statistics reveal your gender still affects your chances of becoming a manager. however It should always be one word, unless you wish to add emphasis to ‘ever’. However you look at it, girls had less freedom in 1910. How ever did the Guides in 1910 get permission to run around? A comma placed after ‘however’ helps to create a dramatic pause. In 1910 girls were not allowed to run. However, it was positively encouraged at Guides! illegal and unlawful ‘Illegal’ is something that is against the law while ‘unlawful’ is something that breaks the rules. It is illegal to use your mobile phone while driving. In tennis, it is unlawful to touch the net during play. justified Be careful how you use the term as it means that whatever was ‘justified’ is right or reasonable. The Prime Minister justified abolishing the NHS by saying everyone could afford private healthcare. The Prime Minister tried to justify abolishing the NHS by saying everyone could afford private healthcare. The Prime Minister defended abolishing the NHS by saying everyone could afford private healthcare. lose and loose Do not confuse ‘lose’ and ‘loose’. ‘Lose’ is a verb meaning ‘no longer have’ while ‘loose’ is usually an adjective meaning ‘not firmly fixed in place or tied up’. man/men Where possible avoid outdated ‘man’ endings and prefixes, so police officer not policeman, firefighter not fireman, postal worker not postman, chair or chairperson not chairman, business people not businessmen, humankind not mankind, and so on. neither and nor See ‘either and or’ above. one in six, one in ten It makes more logical and grammatical sense to treat proportions as plural. Grammatically we are referring to the noun phrase ‘one in six’, not the noun ‘one’. Logically the phrase represents a portion, just as ‘two in seven’ or ‘three in ten’ would. You would not say ‘Only 1 per cent of girls is able to access the internet’ just because there is a ‘one’ in there. only In speech most people will tend to understand a sentence containing ‘only’ no matter where it is placed. In writing, however, it is better to be precise. We can only offer so many activities without the support of parents. In this version it is ‘offer’ that ‘only’ applies to, rendering the sentence slightly ambiguous. 7 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk We can offer only so many activities without the support of parents. In this version it is ‘so many activities’ that ‘only’ applies to, which makes the sentence a lot clearer, meaning without more parental help the number of activities on offer will be limited. To avoid ambiguities place the adverb ‘only’ next to the word or phrase whose meaning it restricts. people and persons Use ‘people’ for ordinary and informal contexts and ‘persons’ for official or formal contexts. a group of people unauthorised persons may not enter responsible Only people can be held responsible for things. The tsunami was responsible for killing thousands of people. The tsunami caused the deaths of thousands of people. Hitler was responsible for the deaths of millions. she, he, they Do not use ‘he’ to refer to a person of either sex – ‘she’ should be standard for all Girlguiding communication relating to our members. For more general communication, where ‘he or she’ can appear clumsy, it is acceptable to use the plural pronoun ‘they’ instead. should have NOT should of ‘Should of’ is incorrect English. The mistake stems from the misapprehension that ‘should’ve’, in speech, sounds like, and should thus be spelled as, ‘should of’. This applies equally to ‘would have’ and ‘could have’. that and which It is acceptable to use either ‘that’ or ‘which’ to introduce a clause that defines or identifies something. If in doubt, use ‘that’. an activity that/which aims to show Brownies… Use ‘which’ when introducing clauses giving additional information: the activity, which will take up a whole meeting, aims to show Brownies… there, their and they’re ‘Their’ means ‘belonging to them’ and ‘there’ means ‘in, at or to that place’. ‘They’re’ is a contraction of ‘they are’. un- and nonBoth prefixes mean ‘not’, but are different in emphasis and therefore not interchangeable; ‘un-’ tends to be stronger/negative and suggests a particular bias, while ‘non-’ is considered more neutral. When guiding first began it was considered unnatural for girls to run around. Plastic is a non-natural material that can harm wildlife. 8 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk woman/women These are nouns, if you need an adjective use ‘female’. a woman MP a female MP your and you’re ‘Your’ is a possessive meaning ‘belonging to you’ while ‘you’re’ is a contraction of ‘you are’. Punctuation Spacing Use a single space after a full stop, not double. Apostrophes The apostrophe is used principally to indicate a possessive. Tom’s car, Tessa’s house, the baby’s cot, the dog’s dinner It is also used to mark contractions such as I’ll, they’ve, couldn’t, she’s. Never use an apostrophe in the pronouns hers, its, ours, yours and theirs. Be careful to distinguish its from it’s. Its is a possessive meaning ‘belonging to it’ while it’s is a contraction of ‘it is’ or ‘it has’. Beware also of confusing whose and who’s. Whose is a possessive while who’s is a contraction of ‘who is’ or ‘who has’. Your and you’re also mean different things, the first is something belonging to you, while the second is a contraction of ‘you are’. Do not use apostrophes after numbers, for example the over 65’s and the 1970’s are wrong. Hyphens and en dashes Hyphens Use hyphens for adjectival compounds that precede the noun. this up-to-date record but this record is up to date the well-known writer but the writer is well known However, do not hyphenate adjectival compounds beginning with adverbs ending in ‘-ly’, for example ‘newly built house’, ‘frequently asked questions’, ‘nationally recognised qualification’. For use of hyphens with the prefix ‘re-’, leave unhyphenated unless the word to which ‘re-’ is attached begins with ‘e’ or ‘u’ (not pronounced as ‘yu’), for example ‘re-elect’ and ‘re-urge’, ‘reundo’, but ‘reuse’. Also, use a hyphen where the word formed with the prefix would be identical to an already existing word, for example ‘re-cover’ (meaning ‘cover again’) and ‘recover’ (meaning ‘get better in health’ or ‘regain possession’). For use of hyphens with combining forms, such as ‘self-esteem’, follow the Oxford English Dictionary (http://oxforddictionaries.com/) 9 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Use hyphens in age ranges as follows: eight years old an eight-year-old [girl] a 14-year-old [girl] eight-year-olds 14-year-olds 10- to 11-year-olds En dash (en rule) An en dash is generally double the length of a hyphen. To key an en dash on a PC press Ctrl+Num -. To key it on a Mac press Alt+-. Be aware that in some fonts, such as Trebuchet, the hyphen and the en rule appear similar on screen, but not in print. Use an en dash as a parenthetical dash. We’re going to Foxlease - which is in the New Forest - for our camping trip. An en dash can also give emphasis at the end of a sentence. We all know what we like – chocolate! Use a closed-up en rule for number ranges only in tables, lists, spreadsheets and charts, and ‘to’ within text. 20–24 January or 20 to 24 January 2001–2003 or 2001 to 2003 For dates which span more than one month there is a space either side of the en rule. 27 September – 9 October or 27 September to 9 October Quotation marks Use single quotation marks. For quotes within quotes use double quotation marks. ‘There was a bloke selling purses; he wanted 50p for each one. I said, “I want 35, how much can you give them to me for?” We got them for 25p each.’ When following quotations on to the next paragraph, there is no closing quotation mark at the end of the first paragraph. An opening quotation mark starts the first sentence of the next paragraph. Semicolon Generally the two parts of a sentence divided by a semicolon should balance or run parallel to each other and not lead from one to the other: Brownies love learning; Leaders love teaching. You can also use the semicolon as a stronger division in a sentence that already contains commas: What did you order for breakfast? Was it the American pancakes, oozing with melted butter and dripping warm maple syrup down its sides; or the hot, spicy huevos rancheros, bursting with melted cheese, salsa, refried beans and other delights; or a classic fry-up, the champion of breakfasts? If you are in doubt whether to use a comma or a full stop then you probably need a semicolon. 10 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Colon If a semicolon acts to link two balanced statements, a colon acts to lead the first statement to the second. The new Brownie was made to instantly feel part of the unit: the girls sang her a welcome song and the adult volunteers greeted her in turn. Commas There is no need for the comma before the final ‘and’ (also known as the Oxford or serial comma) in straightforward lists. We saw elephants, giraffes and zebras. We saw elephants, giraffes, and zebras. But it can help the reader, for example in compound clauses. Brownies can take part in abseiling, archery, water sports such as canoeing and kayaking, and climbing. And it is sometimes essential. The Senior Section member dedicated her Queen’s Guide Award to her parents, the Chief Guide and HRH The Countess of Wessex. Without the serial comma the sentence suggests that the Chief Guide and The Countess are her parents. The Senior Section member dedicated her Queen’s Guide Award to her parents, the Chief Guide, and HRH The Countess of Wessex. With the comma the intended meaning is clearer. Changing the sentence order can also help. The Senior Section member dedicated her Queen’s Guide Award to the Chief Guide, HRH The Countess of Wessex and her parents. A comma can also add a useful breathing space for the reader in a long sentence. When participants looked back at all the great things they’d achieved and brilliant friendships they’d made at the World Forum for Young Women, they knew what a unique experience they’d had which only guiding could have made possible. Abbreviations, acronyms and contractions Spell out terms on first usage. Just because you know what WAGGGS and NGO mean does not mean your readers will. The World Association of Girl Guides and Girl Scouts (WAGGGS) has claimed that… Make them easily identifiable and use consistently throughout text. Do not use full points. CHQ, LaSER Mrs, Mr, Ms, Dr, Rev cm, kg, ml 11 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Mrs JA Jones ext, Tel Do not use full points with ‘etc’, ‘eg’ and ‘ie’. Plurals, such as NVQs, MAs, QCs, TACs, PRAs, have no apostrophes. Use ‘page 44’ and ‘pages 44–46’ rather than ‘p44’ and ‘pp44–46’. A stamped addressed envelope is ‘an sae’, not ‘a sae’. Do not use contractions such as ‘hasn’t’, ‘aren’t’, ‘I’ll’ or ‘she’d’ in Rainbow or Brownie resources, or in formal adult resources such as The Guiding Handbook. Avoid using the ampersand (&) instead of ‘and’ unless you are short on space. Days and months in listings (but not in running text) should be expressed as: Mon, Tue, Wed, Thur, Fri, Sat, Sun Jan, Feb, Mar, Apr, May, June, July, Aug, Sept, Oct, Nov, Dec pdf and jpeg are lower case Bullet lists If the text in each of the bullet points is long, treat each list entry as a complete sentence or paragraph. Begin with a capital letter and end with a full point. The lead-in sentence should end in a full stop. The following rules must be observed at all times. Caterers should leave the catering area clean and dispose of all rubbish according to site rules. First aid kits should be available and checked regularly. Single words, short phrases and sentence fragments do not usually take an initial capital, and have a full point only at the end of the last entry. The lead-in sentence should end in a colon. The first aid kit should contain: • protective gloves • adhesive dressings • triangular bandages. Numbers, dates and measurements Dates Dates are written thus: 20 October 2010 or 20/10/10 (in tables only). Date ranges in tables, charts, lists and spreadsheets use an en rule, spaced for ranges which cover more than one month. 20–23 January 23 January – 3 February Date ranges in main body of text use ‘to’ in between. The festival will take place from 20 to 23 January. 12 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Decades are referred to as either ‘the 1970s’ or ‘the seventies’ – not ‘the ’70s’ and absolutely never ‘the 1970’s’! Centuries are written thus: the fifth century, the 12th century. AD goes before the date; BC follows it. Measurements Long distance is referred to in miles (to convert kilometres to miles multiply by 0.62). All other measurements should be metric. There is no space between a number and its measurement: 45cm, 78kg, 80p. Note: litre measurements should be spelled out, not abbreviated – 8 litres not 8l. Time is written thus: 7pm (not 7.00pm), 3.30am. Use ‘to’ or a closed en dash for time ranges: 7– 7.30pm, 7 to 7.30pm. Amounts of money are written thus: £1 (not £1.00 except in tables), £1.50, 89p. Amounts in millions are written thus: £1 million. Weight is referred to in kilos (to convert pounds to kilos, multiply by .45). Use ‘Celsius’ rather than ‘centigrade’ in giving temperatures. Numbers Write out numbers one to ten as words; 11 and over are numerals except at the beginning of a sentence. Seventy Guides attended the camp, accompanied by 15 Leaders. Exceptions apply to percentages, measurements and equipment/ingredient lists. Cut off a 5cm length of string. Add 2tsp water to the mixture. 1 per cent. You will need: • 10 cotton reels • 5 sheets of tissue paper. Another exception is in order to avoid mixing numerals and words in number ranges. There were between nine and twelve Guides. There were between 9 and 12 Guides. There were between nine and 12 Guides. Ordinals follow the same style: write out first to tenth and use numerals for 11th upwards. Exceptions to this rule are unit titles, for example the 4th St Albans Brownie Unit. Note also that 1st Response is the title of a publication and training course, and should be written thus. Do not use superscript. 11th not 11th 13 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Place commas in numbers four or more digits long: 1,300; 2,596,430. Use ‘per cent’ not % except in tables. Phone numbers should be broken after the area code. 020 7834 6242 not 0207 834 6242 01230 282638 0161 941 2237 028 9042 6025 not 0289 042 6025 (Northern Ireland) UK mobile numbers should be broken down 5–6: 07769 708527. Be careful not to confuse percentages and percentage points – always check if the sums add up. The latest Girls’ Attitudes Survey shows a 10 per cent rise in the number of girls saying they felt bullied at school, up from 10 per cent in 2010 to 20 per cent in 2011. On closer inspection this is not actually a 10 per cent increase, but a 100 per cent increase, or a doubling if you prefer. It is, however, an increase of ten percentage points, which is a different thing. If you find percentages intimidating, use real values instead where possible. Titles Book and publication titles, newspapers, albums, films, TV programmes and ships (HMS Victory) are all italicised. Song titles are in roman with inverted commas. All the main words in a title should have initial upper case letters irrespective of the style on the actual publication (with the exception of guiding magazine): Brownie Adventure File 3. If shortening a title in subsequent mentions keep the abbreviation italicised: the Manual for The Guiding Manual, A to Z for A to Z of Activities and so on. Use inverted commas, not italics, for article titles. There was a great response to last month’s article ‘Take on the Challenge’. • For cross-references, use this style: For more details, see Including All [where it is the name of a publication] For more details, see ‘Festivals’, above [where it is a section in the same publication] • Capitalise specific people’s titles, but not job titles in general. This is Sue, our Human Resources Manager. We need another administrative assistant. Girlguiding publications and badges Italicise titles. All the main words in a title should have initial upper case letters, irrespective of the style in the publication itself. Activate Contemplate Girls Shout Out! The Guiding Handbook 14 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Go For It! or GFI! – generic use. For a specific Go For It! use italics, for example Go For It! Glamorama! Training Opportunities: Camp and Holiday Scheme for the publication, but not italicised when referring to the scheme. External publications – follow their spelling. Badge is lower case, with an initial upper case letter on the first word of the badge name only, for example ‘Disability awareness badge’. Email and websites Email addresses are all in lower case: [email protected]. Omit ‘http://’ from a website address unless it does not contain ‘www’ in the beginning. www.girlguiding.org.uk http://news.bbc.co.uk When giving website addresses in text, use paths (or breadcrumbs) rather than long urls. For more information, see www.girlguiding.org.uk > Members’ area > What’s happening?. When using hyperlinks in online documents, add a breadcrumb with a hyperlink the first time it appears. No need to repeat breadcrumbs for subsequent appearances of the hyperlink. Acceptable terminologies Your writing should reflect and enforce the integrity and reputation of Girlguiding. Use positive language and avoid outdated and/or offensive terms that stereotype and stigmatise, or define people and groups by their disability, condition/diagnosis, race or sexuality. a person who has/a person with suffering from/crippled/afflicted by/a victim of disabled people/people with disabilities the disabled/handicapped a baby with Down’s syndrome a Down’s syndrome baby a person with hearing and/or speech loss, deaf/hearing and speech-impaired deaf and/or dumb, deaf mute a person with epilepsy an epileptic a person who has cerebral palsy spastic a person with a learning disability mentally handicapped/subnormal/slow a person who is homeless 15 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk a homeless/the homeless mentally ill people/people with mental health problems the mentally ill elderly or older people/pensioners the elderly, OAPs, old age pensioners a wheelchair user confined to a wheelchair/wheelchair bound black/homosexual/gay/bisexual/heterosexual people (ie only as adjectives) blacks/homosexuals/gays/bisexuals/heterosexuals (ie never as nouns, but lesbian is okay as it has always been a noun) woman and women as adjectives, or female as a noun children of immigrants second-generation immigrants ethnic minority ethnics (ethnic does not mean ‘from a minority group’ – everyone has ethnicity) developing countries the third world given name, first name or forename Christian name NOTE ‘Brainstorm’ is perfectly acceptable terminology to describe a meeting in which people are suggesting ideas. However, it would be considered offensive if used to describe an epileptic seizure or the electrical activity in the brain during a seizure. The UK Here are some helpful guidelines about how to refer to all things UK-related. United Kingdom (officially the United Kingdom of Great Britain and Northern Ireland) – England, Scotland, Wales, Northern Ireland. The Isle of Man and Channel Islands are Crown dependencies and thus not part of the UK. Great Britain – England, Scotland and Wales (not Northern Ireland, Channel Islands and Isle of Man). The British Isles – Great Britain, Ireland (Ulster and Eire), Orkney and Shetland Islands, Isle of Man, Hebrides, Isle of Wight, Channel Islands and so on. Only use in geographical context, never political. Never say ‘this country’, ‘this nation’, ‘across the country/nation’ if you mean the UK. To readers outside England this comes across as arrogance. Say instead ‘the UK’, UK-wide’ or even ‘Britain’, widely accepted as the official short form for the UK, but not ‘Great Britain’, unless you mean to not include Northern Ireland. Beware of saying ‘the capital’ without specifying which one. For the record London is the capital of England and the UK, Edinburgh is the capital of Scotland, Cardiff is the capital of Wales, and Belfast is the capital of Northern Ireland. 16 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk National anthem – as for above, don’t assume people will know which one. ‘God Save The Queen’ is the official anthem of the UK. ‘Hen Wlad Fy Nhadau’ (Land of My Fathers) is the official anthem of Wales. There is no official anthem of Scotland although ‘Flower of Scotland’ and ‘Scotland the Brave’ are the most notable de facto anthems. Be careful with ‘national’ organisations and governing bodies. Some represent all of the UK, others don’t. The British Canoe Union for example represents all of the UK, but the British Mountaineering Council only England and Wales. The RSPCA operates in England and Wales only – for Scotland you would need to contact the Scottish SPCA and for Northern Ireland the Ulster SPCA. Do not use ‘anglo’ when you mean British or UK. Do not use British when you mean ‘English’. Never use ‘the Principality’ to mean Wales. Girlguiding Ulster; Northern Ireland in all other references. Girlguiding Cymru (pronounced ‘coom-ree’) (Wales); Wales in all other references. Lastly, remember that school terms such as half-term, A-levels and sixth form do not apply in Scotland, which has a different education system from the rest of the UK. Things to avoid Good writing is about keeping it simple and your reader interested, so avoid: jargon, especially guiding jargon hyperbole and superlatives (major, massive, mega, super, exceptional, exclusive, unique, record, biggest, greatest) unless you can justify them repetition generalities (it is claimed that, it goes without saying) clichés. Below are some specific examples from the BBC News Style Guide of overused or unnecessary words, sayings and phrases. If you find yourself reaching for any of them, ask yourself if your writing really needs it. Clichés a question mark hangs over leaves much to be desired leave no stone unturned grind to a halt the bottom line blessing in disguise calm before the storm wealth of experience in the pipeline shrouded in mystery ripe old age beginning of the end moment of truth point blank range moving the goalposts level playing field spread like wildfire 17 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk in the final analysis last-ditch effort vanished into thin air emotions ran high riot of colour glaring omission weighty matter bitter end sweeping changes marked improvement foregone conclusion wreak havoc bated breath true colours daylight robbery brutal reminder absolute rubbish cherished belief Vogue words leading/cutting edge, scenario, interface, parameter, underpin, raft, meaningful, exponential, protagonist, take on board, pivotal, infrastructure, traumatic, kickstart, asymmetrical, dichotomy, ceiling, escalation Simple alternatives at this moment in time by virtue of the fact that in the absence of leaves much to be desired was of the opinion that put in an appearance on account of the fact that in conjunction with a large proportion of in the event that with the exception of manufacture assistance numerous approximately remuneration commence exceedingly attempt discontinue magnitude possesses purchase requested subsequently terminate ascertain utilise residence ameliorate 18 Girlguiding Writing Guidelines now because without poor thought appeared because and many if except make help many about pay start very try stop size has buy asked later end learn use home improve © Girlguiding 2013 www.girlguiding.org.uk prior to before Exceptions apply where you may need to use the longer version to prevent too much repetition of the simpler form. Repeater phrases new innovation surrounded on all sides red in colour exactly the same close proximity free gift in the field of biology collaborate together consensus of opinion personal opinion square in shape future plans close scrutiny minute detail shorter in length prior experience combine together revert back patently obvious exact replica completely unique entirely new join/meet together or alternatively and additionally end result added bonus innovation surrounded red the same close gift in biology collaborate consensus opinion square plans scrutiny detail shorter experience combine revert obvious replica unique new join/meet or and result bonus Americanisms Depending on your readership, you may also want to watch out for certain Americanisms which, though rapidly becoming the norm, are not yet standard in UK English. faced up to deliver on head up heads up check out free up consult with meet with win out check up on divide up outside of someplace store (for shop) movie (for film) 19 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Corporate speak Watch out for trendy words and phrases that have crept into general usage from business and technical language. Many add them to their writing to look more ‘corporate’ and ‘serious’, but more than likely they will render your text nonsensical. deliver key learnings interfacing with holistic delivery framework best-practice solutions synergy impacted on 20 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 2. About Girlguiding General Statement of purpose (never Vision or Mission) Girlguiding enables girls and young women to develop their potential and to make a difference to the world. Logo strapline WE DISCOVER, WE GROW Who we are One-sentence version Girlguiding is the leading charity for girls and young women in the UK. Short version Girlguiding is the leading charity for girls and young women in the UK. We build girls’ confidence and raise their aspirations. We give them the chance to discover their full potential and encourage them to be a powerful force for good. We give them a space to have fun. Full version Girlguiding is the leading charity for girls and young women in the UK. Thanks to the dedication and support of 100,000 amazing volunteers, we are active in every part of the UK, giving girls and young women a space where they can be themselves, have fun, build brilliant friendships, gain valuable life skills and make a positive difference to their lives and their communities. We build girls’ confidence and raise their aspirations. We give them the chance to discover their full potential and encourage them to be a powerful force for good. Key messages We We We We are for all girls. give girls their own space. give girls a voice. change as the lives of girls change. Girlguiding and The Guide Association Always use Girlguiding unless in a business/financial or legal context. Please fill in the form and return to Girlguiding. Please make all cheques payable to ‘The Guide Association’. Girlguiding and The Guide Association take the singular form. Girlguiding is… Girlguiding are… The Guide Association believes… The Guide Association believe… Girlguiding is a charity, so say ‘the charity’ instead of ‘the organisation’ whenever possible, unless it affects the meaning. Girlguiding is the leading charity for girls and young women 21 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk but Members across the organisation Do not use ‘the Association’ unless ‘The Guide Association’ has been mentioned earlier. Never abbreviate Girlguiding to GG, or The Guide Association to GA. Girlguding UK is used in an international context. guiding and Girlguiding Always refer to ‘guiding’ in lower case unless it is in the same sentence as Scouting, or in a WAGGGS-related (global) context such as World Guiding. Do not use ‘Girlguiding’ instead of ‘guiding’. Use Girlguiding only when referring to the charity or as part of the name of a guiding location – District, Division, County, Country, Region, Branch Associations, Training and Activity Centres (TACs) etc. Girlguiding Girlguiding Scotland Girlguiding Armagh the girlguiding movement… surveys show girls enjoy weekly girlguiding meetings for the fun and friendship Refer to our members as ‘Girlguiding members’ not ‘guiding members’. www.girlguiding.org.uk Include the website on all communication. Other Girlguiding websites. www.girlguidingshop.co.uk www.blacklandfarm.org.uk (TAC) www.waddow.org.uk (TAC) www.foxlease.org.uk (TAC) www.icando.org.uk (TAC) www.trefoilguilduk.org.uk (Trefoil Guild) When directing to a specific website area or page use the following convention (also known as breadcrumbs). www.girlguiding.org.uk > Members’ area > Running your unit Website shortcuts. Rainbow website www.girlguiding.org.uk/rainbows Brownie website www.girlguiding.org.uk/brownies Guide website www.girlguiding.org.uk/guides The Senior Section website www.girlguiding.org.uk/seniorsection Go! (Guiding Organiser) www.girlguiding.org.uk/go The Guiding Manual www.girlguiding.org.uk/guidingmanual Press Office www.girlguiding.org.uk/press Centenary Fund www.girlguiding.org.uk/centenaryfund Charity Challenges www.girlguiding.org.uk/charitychallenge Contact Us www.girlguiding.org.uk/contactus Girls’ Attitudes Survey www.girlguiding.org.uk/girlsattitudes 22 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Join Us www.girlguiding.org.uk/joinus Innovate www.girlguiding.org.uk/innovate Interested www.girlguiding.org.uk/interested Online Print Centre www.girlguiding.org.uk/opc Our brand www.girlguiding.org.uk/brand Vacancies www.girlguiding.org.uk/vacancy World Association of Girl Guides and Girl Scouts (WAGGGS) Always define on first usage, then use acronym for subsequent mentions. The Scout Association Always mention ‘Guiding’ before ‘Scouting’, with ‘Guiding’ in initial letter upper case. People and roles Use the following correct terms for people and their guiding roles. The Patron Her Majesty The Queen The President Her Royal Highness The Countess of Wessex or HRH The Countess of Wessex (initial use), The Countess (further uses). Never use ‘Sophie’. Her husband is The Earl of Wessex. Vice President (when followed by name) The Founder the First Baron Baden-Powell of Gilwell, OM Lord Baden-Powell of Gilwell (1857–1941) Robert Baden-Powell (if the reference is to a time before he became Lord, ie before September 1929) The World Chief Guide Olave, Lady Baden-Powell Lord and Lady Baden-Powell or Lord Robert Baden-Powell and Olave, Lady BadenPowell (there is a current Lord and Lady Baden-Powell, so if it is not clear from the context who is being referred to, use first names as well) Notable volunteer roles Chief Guide Deputy Chief Guide Chief Commissioner International Commissioner Commissioner for British Guides in Foreign Countries County Commissioner Division Commissioner Assistant Division Commissioner District Commissioner Assistant District Commissioner [level] Commissioner Designate Chair of the Finance and General Purposes Committee Chair of the Guiding Development Committee Chair of the Marketing and Communications Committee Chair of the Membership Support Services Committee 23 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Chair of the Forum for Young Women Chairman of the Trefoil Guild Notable groups, committees and funds Council Executive Committee Committee of the Council also the Executive Committee Awards Committee Finance and General Purposes Committee Guiding Development Committee Marketing and Communications Committee Membership Support Services Committee Trefoil Guild Executive Committee Innovate – known as the Forum for Young Women in official documents Local Management Committee (LMC) Advocate! – Girlguiding’s youth advocacy panel Trefoil Guild Friends of Guiding International Scout and Guide Fellowship (ISGF) Student Scout and Guide Organisation (SSAGO) Student Scout and Guide Club Centenary Fund (no longer the Olave Baden-Powell Bursary Fund) Guide Friendship Fund World Thinking Day Fund Promise, Laws and special sayings Rainbow Guide Promise I promise that I will do my best to think about my beliefs and to be kind and helpful. Brownie Guide Promise I promise that I will do my best: To be true to myself and develop my beliefs, To serve the Queen and my community, To help other people and To keep the Brownie Guide Law. Guide/Senior Section/adult Promise I promise that I will do my best: To be true to myself and develop my beliefs, To serve the Queen and my community, To help other people and To keep the Guide Law. Brownie Guide Law A Brownie Guide thinks of others before herself and does a Good Turn every day. Special Brownie saying Lend a Hand 24 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Guide Law 1 2 3 4 5 6 A A A A A A Guide Guide Guide Guide Guide Guide is honest, reliable and can be trusted. is helpful and uses her time and abilities wisely. faces challenge and learns from her experience. is a good friend and a sister to all Guides. is polite and considerate. respects all living things and takes care of the world around her. Section programmes Rainbow/Brownie/Guide programme Rainbow Jigsaw – Look, Learn, Laugh, Love Brownie Adventure Look Wider (The Senior Section) Guiding Method The Five Essentials (or) the five essential elements (which are in this order but not numbered) – these refer to all sections. Guides work together in small groups. Guides are encouraged to govern themselves and make their own decisions. Guides have a balanced and varied programme. Guides care for the individual. Guides share a commitment to a common standard. Abbreviations and acronyms When using abbreviations and acronyms, consider that your readers, particularly anyone not involved with guiding, may not be familiar with them. Always spell out the full term at first use, with the abbreviation or acronym following in brackets, and then use for further mentions. BGIFC – British Guides in Foreign Countries DofE – the Duke of Edinburgh’s Award GFF – the Guide Friendship Fund Go! – Guiding Organiser, the membership database ISGF – the International Scout and Guide Fellowship LaSER – London and South East England Region OPC – Online Print Centre QGA – the Queen’s Guide Award SSAGO – the Student Scout and Guide Organisation TAC – Training and Activity Centre WAGGGS – the World Association of Girl Guides and Girl Scouts Areas and centres Girlguiding Headquarters Girlguiding Headquarters 17–19 Buckingham Palace Road London SW1W 0PT T: 020 7834 6242 F: 020 7828 8317 E: [email protected] W: www.girlguiding.org.uk 25 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Girlguiding Countries, Regions and overseas Girlguiding Anglia Girlguiding Cymru (pronounced ‘coom-ree’) (Wales) Girlguiding London and South East England (LaSER) Girlguiding Midlands Girlguiding North East England Girlguiding North West England Girlguiding South West England Girlguiding Scotland Girlguiding Ulster British Guides in Foreign Countries/Girlguiding BGIFC Girlguiding Training and Activity Centres (TACs) Foxlease (Hampshire) Waddow Hall (Lancashire) Blackland Farm (Sussex) ICANDO (London) Girlguiding [Trading Service] Refer to our trading arm as ‘Girlguiding’. ‘Trading Service’ should be used only in references to the site in Manchester (ie address/contact details), and always to be preceded by ‘Girlguiding’. Girlguiding Trading Service Atlantic Street The online shop url is www.girlguidingshop.co.uk. Other centres Broneirion Glenbrook Hautbois (pronounced ‘hobbis’) Lorne Netherurd WAGGGS’ Regions Africa Arab Asia Pacific Europe Western Hemisphere World Centres Our Chalet – Switzerland Our Cabaña – Mexico Pax Lodge - UK Sangam – India Awards Silver Fish Guiding Star Laurel Award Thanks badge 26 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Good Service brooch Long Service awards – 5, 10, 20, 30 or 40 years Chief Guide’s Challenge Baden-Powell Challenge (the Baden-Powell Adventure) Queen’s Guide Award (a Queen’s Guide) Commonwealth Award Duke of Edinburgh’s Award Residential licences Overnight Licence Brownie Camp Licence Guide Camp Licence Senior Section Camp Licence Brownie Holiday Licence Guide Holiday Licence Senior Section Holiday Licence 27 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 3. Girlguiding A to Z 1st Response 4 (peer education) 4CaST Activate Action on Hearing Loss – formerly RNID Activity Centres (Young Persons’ Safety) Act 1995 adult Adventure Activities Licensing Authority Adventure Activities Licensing Regulations 2004 adviser not advisor, initial letter upper case for role titles, eg Walking Adviser Advocate for panel and Advocate or Advocates for panel members affiliated organisations Ambassador area – ie District, Division, County, Country or Region Assistant Leader, and also: Assistant Brownie Leader Assistant Guide Leader Assistant Rainbow Leader Assistant Senior Section Leader Baden-Powell Challenge badge Badge Secretaries Beaver Scouts (or Beavers), six- to eight-year-olds BIG GIG British Guides in Foreign Countries (BGIFC) British Red Cross, but a Red Cross volunteer Brownie Brownie Adventure (the programme for Brownies) Brownie Adventure (publication for younger Brownies) Brownies Adventure On (publication for older Brownies) Brownie Buddy Brownie Camp Licence Brownie Helper not Pack Leader Brownie Holiday not Pack Holiday Brownie Holiday Licence Brownie unit not Brownie Pack Brownies bye-law Camp and Holiday Scheme is now Going Away With Scheme campfire campsite chair or chairperson (preferable where possible to chairman) Charities Acts Chief Commissioner Chief Guide Chief Guide’s Challenge Centenary Fund not Olave Baden-Powell Bursary Fund Children (Scotland) Act 1995 Children Act 1989 28 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk ChildLine 0800 1111 – NSPCC counselling service Childreach International – Girls in Action charity partner Church Copyright Licence Clause 1, upper case, for a particular Clause, but clause, lower case, for general use Climate Week – annual initiative tackling climate change Climbing and Abseiling Training Scheme Commissioner Commission for Equality and Human Rights (CEHR), replaced Commission for Racial Equality, Disability Rights Commission and Equal Opportunities Commission in 2007 Commonwealth Award Commonwealth Headquarters but Girlguiding Headquarters for non-guiding readers community action Contemplate coordinator not co-ordinator, initial letter upper case for role titles, eg Training Coordinator Country Code County County Arts Adviser County Commissioner County Child Protection Coordinator Country criminal record disclosure check (if general reference to include all of UK). Specific national agencies are: Access Northern Ireland Disclosure and Barring Service (England and Wales) Disclosure Scotland Cub Scouts (or Cubs), 8- to 10 ½-year-olds Data Protection Acts decision-making Discover Girlguiding (formerly Girlguiding Today) District District Commissioner Division Division Commissioner Division Team Duke of Edinburgh’s Award, then DofE for further mentions elected member e-card e-learning e-newsletter (if digital, ie not newsletter) email Equality Act 2010 (replaces Disabilities Discrimination Act) ex officio member Explorer Scouts (or Explorers), 14- to 18-year-olds Facebook fair trade, refers to general movement of enabling farmers in developing world to become selfsufficient Fairtrade, the mark earned by products that meet the Fairtrade Foundation’s criteria first aid/first aider First World War Five Essentials Flickr Forum for Young Women Founder 29 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk fundraising not fund-raising GAINING is now Travelling Abroad Training Programme Gift Aid Girlguiding Anglia Girlguiding Blackland Farm Girlguiding Cymru (Wales) Girlguiding Foxlease Girlguiding Headquarters for non-guiding readers, not Commonwealth Headquarters Girlguiding London and South East England (LaSER) Girlguiding Midlands Girlguiding North East England Girlguiding North West England Girlguiding South West England Girlguiding Scotland Girlguiding Ulster Girlguiding Waddow Hall Girls in Action Go For It!/Go For Its! Go For It! Specific resource title like this Go For Its! Go! – Guiding Organiser Going Away With Scheme (formerly Camp and Holiday Scheme) GOLD (Guiding Overseas Linked with Development) Good Turn Growing Guiding Guide Guide Association, The Guide Association Trust Corporation, The Guide Camp Permit Guide Camp Licence Guide Holiday Licence Guide International Service (GIS) Guide sign Guides guiding The Guiding Handbook The Guiding Manual Guiding Method Guiding Organiser – Go! guiding wear not uniform; also Rainbow wear, Brownie wear, Guide wear, Senior Section wear, adult wear Guiding Essentials catalogue guiding magazine ICANDO London In4mer is now Peer Educator Incorporated by Royal Charter Innovate interest badges International Red Cross and Red Crescent Movement (always in full) International Scout and Guide Fellowship (ISGF) internet INTOPS (INTernational OPportunitieS) Join Us telephone number 30 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Joint Unit Large Bus Permit large-scale event Leader not Guider Leader in Training Leadership Qualification (or adult Leadership Qualification) Leadership Team or Unit Team life jacket lifebelt lifeguard Long Service awards Look Wider Marketing and Communications (M&C) Adviser member Member Organisation (of WAGGGS) messageboard Method (the Guiding Method), also the Five Essentials Mentor National Youth Agency (NYA) NSPCC, no need to spell out non-guiding occasional helper octant order code – Girlguiding order code not Trading Service order code Outdoor Activities team Overnight Licence Overnight Permit Oxfam not OXFAM parent/carer not parent/guardian Patrol Patrol sleepovers Patron, the Peer Educator (formerly In4mer) Peer Group residential events President Promise Promise badge Promise Celebration not enrolment Promise sign Queen’s Guide Award Rainbow Rainbow Chat Rainbow Helper Rainbow Jigsaw Rainbows Ranger Ranger Executive Committee recognised volunteer recruitment checks 31 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Region Registered charity number 306016 Rehabilitation of Offenders Act 1974 RNIB – Royal National Institute of Blind People (no longer ‘the Blind’) RNID – now called Action on Hearing Loss Royal Charter and Bye-laws RSPB – no need to spell out RSPCA – no need to spell out Save the Children – never StC Scope (not SCOPE) – UK charity for disabled people (formerly Spastics Society) Scouting/the Scout Association Scout Network (or Network) Member, 18- to 25-year-olds Scouts, 10 ½- to 14-year-olds Second [of a Patrol or Six] Second World War Senior Section, The – never abbreviate to SS and say as much as possible ‘member of The Senior Section’ instead of ‘Senior Section member’ Senior Section Camp Licence Senior Section Holiday Licence Senior Section Permit Sex Discrimination Act 1986 she and they – ‘she’ for all communications relating to members, ‘they’ for general Shelter, Shelter Cymru, Shelter Scotland (no Northern Ireland branch) Six Six/Patrol emblems Sixer/Sixes Special Needs Adviser/Coordinator not Adviser for Members with Disabilities special saying St Andrew’s First Aid – first aid services provider in Scotland St John Ambulance – first aid services provider in England St John Cymru Wales STI (sexually transmitted infection) is preferable to STD (sexually transmitted disease) Student Scout and Guide Clubs Student Scout and Guide Organisation (SSAGO) Trainer Trainer Qualification Training and Activity Centres (TACs) Training Opportunities: Camp and Holiday Scheme (in italics for publication) Travelling Abroad Training Programme (formerly GAINING) trefoil Trefoil Guild Trooping the Colour not Trooping of the Colour tweeters or twitterers tweeting or twittering Twitter UNICEF or UNICEF UK, not Unicef UN, no need to spell out Union Flag unit Unit Helper Unit Leader not Guider unit meeting Unit Team or Leadership Team 32 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk url volunteer volunteer shop not depot Waddow Hall not Waddow Walking Scheme Water Activities Adviser WaterAid (all one word) Water Safety Award WE DISCOVER, WE GROW – logo strapline website World Badge World Bureau World Centre World Chief Guide World Conference World Flag World Health Organization – with a ‘z’ World Thinking Day (22 February) WWF or WWF-UK – do not spell out, it is no longer the abbreviation for the World Wide Fund for Nature Young Leader Young Leader Qualification Youth Forum YouTube 33 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 4. Copyright guidelines Text that has previously been published, in print or on the internet, is generally under copyright and cannot be reproduced without permission. It is perfectly acceptable to find facts or ideas from other sources when writing a Girlguiding publication. However, care must be taken not to breach the law of copyright by sticking too closely to the source text. The examples below show what can and can’t be done with text from other sources, particularly the internet. Original text The Giant Panda (Ailuropoda melanoleuca or ‘black-and-white cat-foot’) is a mammal now usually classified in the bear family, Ursidae, native to central and southern China. Easily recognisable through its large, distinctive black patches on the eyes, ears and on its rotund body, the Giant Panda is one of the most endangered animals in the world: an estimated 1,600 pandas live in the wild and some 160 of them live in captivity, according to a 2004 census. Source: http://en.wikipedia.org/wiki/Giant_panda What not to do Cut and paste: The Giant Panda (Ailuropoda melanoleuca or ‘black-and-white cat-foot’) is a mammal now usually classified in the bear family, Ursidae, native to central and southern China. Easily recognisable through its large, distinctive black patches on the eyes, ears and on its rotund body, the Giant Panda is one of the most endangered animals in the world: an estimated 1,600 pandas live in the wild and some 160 of them live in captivity, according to a 2004 census. This text may be just what you want, but it would breach copyright to cut and paste it into the resource being written. Alter it slightly: The Giant Panda (its Latin name Ailuropoda melanoleuca means ‘black-and-white cat-foot’) lives in China. A mammal, it is usually classified in the bear family, Ursidae. The panda is easily recognised by its large, distinctive black patches on the eyes, ears and on its rotund body. The Giant Panda is one of the most endangered animals in the world. A 2004 census estimated that 1,600 pandas live in the wild and about 160 live in captivity. This is too similar to the original text and would breach copyright. Alter the structure: • The Giant Panda’s Latin name is Ailuropoda melanoleuca or ‘black-and-white cat-foot’. • It is a mammal now usually classified in the bear family, Ursidae. • It is native to central and southern China. • The Giant Panda is easily recognisable by large, distinctive black patches on the eyes, ears and its rotund 34 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk body. • It is one of the most endangered animals in the world: an estimated 1,600 pandas live in the wild and about 160 live in captivity, according to a 2004 census. This is too similar to the original text and would breach copyright. What to do Rewrite, combining with facts from other sources: The giant panda, one of the world’s most endangered animals, lives in the mountain forests of China. Its numbers have dropped due to destruction of its habitat: the panda eats only bamboo and needs a large territory of bamboo forest to survive. The panda is a very distinctive and popular animal, owing to its black and white markings and cuddly appearance. International conservation efforts and breeding programmes are in place to try and save the giant panda – but in 2004 it was estimated that there were only 1,600 pandas still living in the wild. Checking If someone has taken text from another source, even if they think they have rewritten it enough, ask them for the source text/link so it can be checked. Seeking permission to reproduce text Sometimes it may be appropriate to ask permission to reproduce text from other sources, such as statistics, reports or activities published by other organisations. In some cases it would enhance Girlguiding’s publication if we used material from authoritative sources. If you want to reproduce text in a Girlguiding publication, follow the steps under ‘Requesting permission’ below. Breach of copyright could result in Girlguiding being sued, so be safe rather than sorry. Requesting permission Sometimes we want to use material published elsewhere. When requesting permission to reproduce copyright material, include the following: Information about the publication: 1. title 2. brief description of the theme, aim, audience 3. page extent 4. *print run - give a higher figure, for example, if you anticipate a 7,000 print run say ‘up to 10,000’ 5. territory in which it will be sold - UK only in most cases 6. selling price, if known, or if it is free. *If the resource is a website download, simply state where it will be hosted and who it is aimed at. Attach the exact material which you want to use. Make sure you say clearly where it comes from: publication title, author, edition/year published, page number. Explain the context in which the material would be used in our publication. Ask how the individual or organisation would like to be credited, if they are able to grant permission. When dealing with commercial publishers or organisations, emphasise that we are a charity. This may prompt them to reduce or waive any fees! Allow yourself plenty of time as well to secure copyright 35 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk clearance – six weeks as a minimum. Girlguiding copyright and trademarks To read about Girlguiding copyright and trademarks go to www.girlguiding.org.uk/guidingmanual > Supporting information > Copyright and trademarks. 36 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 5. Clear print guidelines Under the Equality Act 2010 Girlguiding has a duty to make ‘reasonable adjustments’ to the way we ‘provide services’. This includes ensuring that our standard printed information is as accessible as possible to the majority of people with reading and learning difficulties. However, as an organisation committed to being inclusive, we should aim to produce accessible information regardless of legal obligations. By adhering to a few simple guidelines outlined in this section we can make sure that the information we produce is more accessible. Typeface Choosing fonts Use clear and simple fonts. There are two types of fonts – serif fonts, which have ‘little feet’ at the ends of the letter, and sans serif fonts, which do not. A sans serif font such as Trebuchet is easier to read, but a serif font such as Times New Roman is acceptable too. Highly stylised or ornate fonts are harder to read so avoid or restrict to (large) headings. Font size We all have an ‘optimum’ print size, meaning the size of text at which our reading speed is at its highest, and further increases in size will not make us read any faster. By increasing text size we can aid more young readers and people with sight difficulties and learning disabilities to reach their optimum reading speed. RNIB has estimated that for every point size increase over 10 points, there is a 30 per cent increase in the proportion of the population able to reach their highest reading speed. As a guideline, rather than determining the size of your text by point size, measure instead the height of the ‘x’ on the actual printed page. The RNIB recommends that for standard text it should be a minimum of 2mm or ideally 2.3mm. (The x-height on this page for instance, if printed on A4 at 100 per cent size, is 2mm.) Font weight Given the choice between light, medium and heavy versions of a font, avoid the light option as this results in poor contrast against the background. Font style Most of us read by remembering word shapes, rather than individual letters. This means that text set in italics, CAPITALS and underlined are hard for partially sighted people to read as the word shapes are harder to recognise. For this reason avoid long passages of text in italics, capitals or underlined. If you need to give emphasis to parts of your text, try bold instead. Italicised headings can be acceptable if they are also made bold, and the point size is large enough. Leading As a general rule the space between one line and the next should be at least 1.5 to 2 times the space between the words on a line. In Microsoft Word anything less than single line spacing is inadequate. 37 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Numbers Certain typefaces make it more likely to confuse numbers, for example 3, 5 and 8 or 0 and 6, so choose fonts carefully. When working with tables, for instance in Excel, centre your text inside the cells, otherwise the numbers may touch the boundary of the table and make it difficult to read. Spacing Avoid negative or condensed spacing (ie to fit more/squeeze text on a line) as this makes it more difficult to read text. Alignment Align text to the left margin as this makes it easier to find the starting point of the next line. Avoid using justified text as it results in widely spaced or crammed lines of text. It is fine to centre titles or main headings but not blocks of text. Design and layout Colours Avoid colour coding on your publication, unless you can include another identifying system alongside it that does not involve recognising colours. Using a system that involves interpreting information by identifying colours is not inclusive towards people with partial sight and colour blindness. Contrasts The contrast between text and background, and therefore readability, is greatest when using very dark colours together with very pale colours. Avoid text/background combinations of yellow and blue or green and red, which are difficult for people with colour blindness to distinguish. Reversing out Make sure that the background colour is dark enough to provide sufficient contrast with the text. Do not use a tint as a background. Increase the weight of the text when reversing it out (ie bold). Columns Provide a clear gutter between text columns as partially sighted readers can make the mistake of reading across them. Avoid pictures within a column that force the reader to skip over them to read the next line. Images Never assume that a reader with visual impairment can see an image. They are likely to be concentrating on the text and so will miss the images altogether. Therefore, never convey information on a page through images alone, especially if the information is important. Clear captions can help with this. Use captions with images in a consistent manner so that the reader learns to recognise them. 38 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk When wrapping text around an image it is better to put the image to the right rather than left of the image (and keeping text left aligned) to make it easy for the reader to find the start of the next line. Navigational aids Try to use features which make the layout of the page easy to follow. Recurring features such as headings and page numbers should always be in the same place. In indexes and content pages keep names and page numbers close together, or linked somehow, for instance by a clear dotted or unbroken line. Leave a space between paragraphs rather than indenting text. Dividing text gives the eye a break. Whatever methods you use, keep them consistent throughout. Setting text Set text horizontally as anything else (vertical, wavy, on an angle etc) makes it harder to follow. Text over images Avoid if possible, unless you have design software advanced enough to allow you to increase the contrast between background and text (ie blurring and lightening/darkening of background so as to distract from text as little as possible). Choosing paper How much light does the paper reflect? Glossy papers and gloss lamination for instance will reflect and obscure the print. Matt, silk or uncoated paper will be more reader friendly. What is the weight of the paper and how much does text from one side show through to the other? As a guide, photocopying paper usually weighs about 80gsm, and a suggested minimum weight is 90gsm. Format On folded publications avoid creases that can obscure or distort text. Create wide enough margins in books as text too close to the spine will distort. People who use reading aids such as scanners and CCTVs need to be able to lay the document flat, so think about the binding methods you use: perfect binding can be difficult, saddle stitching works fine and wire or comb binding is the most ideal. People with visual impairments who need to hold text very close to their eyes can find large documents unwieldy. 39 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 6. Digital communication guidelines Writing for the web These guidelines are intended to help web authors write good digital content and communicate effectively online. Writing for the web - what’s different? People use websites in a very different way to how they read printed materials. Key differences Web users are not usually reading for pleasure, but searching for specific information. Web users will never simply read from ‘front cover to back page’, as we would a book – they scan and skip between pages and sections. People’s attention spans are shorter online and users expect information to be immediately available. Reading on screen is harder – studies show that when people do read text in full they read a lot more slowly than they read printed text. A webpage often has a wider audience than a printed document. It may be viewed by people from anywhere in the world; that includes people of all ages and levels of understanding, and those who may not have English as a first language. People expect more informal language online than in print. Golden rules for successful webpages The following rules for successful webpages take account of the key differences above. Please take a look at the example provided further on comparing a print and an online version of a news story to see the rules applied in practice. Edit copy if from a printed document. Never transfer copy straight from a printed document to the web. Keep pages short – under 250 words where possible. Cut out any ‘empty text’ that gets in the way of the important messages and slows users down. Helpful tip: there is no need to repeat something the page title already makes clear. Keep sentences short. Use clear, simple language. For example, use ‘take part’ instead of ‘participate’, or ‘friendly’ instead of ‘hospitable’. Avoid jargon or complicated terms that require specialist knowledge. Do not use acronyms without first writing them out in full. This applies to every page where the acronym appears. Break up text. Long, dense chunks of text are very off-putting online. If there is a lot of content on the page, use subheadings, short paragraphs (ideally no more than five lines deep) and bullet points to break it up. You should be able to see the main points of information easily by scanning the page. 40 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Put important information at the top of the page. Your opening sentence and page title should make it clear what your page is about. We shouldn’t expect users to read through paragraphs of introductory text in order to get to the main information they need. Think about your audience – write with their needs in mind and adjust your tone accordingly. For example, pages in the members’ area should be addressed only to members. On the other hand the external pages are just that – aimed at people new to guiding. Do not assume that the user has the same knowledge of guiding or understanding of the subject matter as you do. Structure your webpages to mirror the user’s needs and not your departmental or project structure. Write in a more direct informal style than you would do in print. It is acceptable to use the first and second person (‘we’ and ‘you’). For example, say ‘We are launching a new resource for you to use’, not ‘Girlguiding is launching a new resource for members to use.’ Consistency is crucial. Any material written for online use should follow the guidelines in Chapters 1 and 2, and we recommend that web authors read them in full before publishing any content. Write good headings. Your reader should be able to tell what the page is about from the page title, so make headings as clear and descriptive as possible rather than witty or clever. Try not to use too many words as page titles often need to fit on the navigation bar/menus. Check you have used sentence case for page titles, sub-headings and the navigation bar/menus. Only the first letter is capitalised. For example, ‘Funding for your trip’, not ‘Funding For Your Trip’ or ‘FUNDING FOR YOUR TRIP’. Use descriptive link text. A reader should be able to tell what they are linking to by reading only the text contained in a link. For example, use ‘Click here to read The Guiding Manual’ rather than ‘Click here to read The Guiding Manual’ or ‘Click here for more information.’ This is particularly important for users with visual impairment. Screen readers and Braille output are usually set to read the links separately from the content of the page, allowing users to tab through links without needing to read text that precede and follow them. Use action words such as ‘read’, ‘find out’, ‘discover’, and ‘check out’ in your links. Links to external websites should be followed by the following text: ‘(This link will open in a new window.)’ The web editor will alter the HTML code to enable this to happen. Never underline text that is not a link. Use active rather than passive sentences where possible, as readers have trouble understanding these sentences when reading at speed. For example, use ‘The Scout Association wrote the report’ rather than ‘the report was written by the Scout Association’. Use simple sentence structures. The first sentence below is easier for people to understand when reading at speed. The majority of ten-year-old girls in Indonesia cannot read because they are often last in line for school places. Often last in line for school places, the majority of ten-year-old girls in Indonesia cannot read. A print and online version of the same newspaper article Print version I say, who is that appalling old waxwork? 41 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk He once referred to venerable Chinese officials as ‘appalling old waxworks’. Those disparaging words may come back to haunt Prince Charles when he views his latest incarnation at Madame Tussauds. The exhibit is the most eco-friendly waxwork in the history of the museum. However, few would argue that it is the most life-like. Indeed those of a critical disposition might observe that this particular prince has a jowly, over-tanned appearance and slightly piggy eyes. However, as the self-declared greenest member of the Royal family, Charles can console himself with the knowledge that it is the first ‘carbon neutral’ model at the tourist attraction. Figures are normally produced entirely from new materials. But this model was recycled from a 1989 waxwork of the prince while clay and beeswax were used for the head, which was coloured with organic pigments. The figure, which took four months to make, was painstakingly crafted in daylight to save electricity. Sculptors made it entirely by hand rather than using electric machinery. They also cycled from the sculpting studio in Acton, West London, to the main museum in the centre of the capital for meetings about the model, rather than adding to global warming by travelling by car. All sketches and sculpting materials have been recycled, with the ‘carbon footprint’ left by the figure – equivalent to three trees – offset by buying three trees in Cornwall. The latest Charles waxwork, which cost £100,000 to make, is certainly an improvement on the first Madame Tussauds model of the prince, produced in 1952. Charles was made to look stern and formal, with varying degrees of success at getting the likeness right. The 1977 effort, with ears and nose prominent, was considered a triumph. Spokesman Ben Lovett said yesterday: ‘We always try to be up to date with celebrities and felt it was really important to reflect Prince Charles’s eco-role so we came up with this idea and suggested it to Clarence House. Because of the “green” techniques used by the sculpting team for this model it has taken about a month longer to complete. Clarence House are really pleased with the green approach and we have sent pictures to them so the prince can see the model.’ Charles, 58, referred to Chinese officials as ‘appalling old waxworks’ in his journal when writing about the hand-over of Hong Kong to China in 1997. The model of the prince launches a new Royal Zone at the museum. Online version Tussauds reveals new Charles waxwork Madame Tussauds have revealed a new waxwork of Prince Charles. Critics might say that the model looks jowly and over-tanned, and that it has piggy eyes. However, as the greenest member of the Royals, Charles would be pleased that the model is the first carbon-neutral waxwork at the museum. Eco-friendly The exhibit is the most eco-friendly waxwork in the history of Madame Tussauds. Sculptors recycled the body of an earlier waxwork of the prince to make it. They made the waxwork by hand rather than using electric machinery. Sculptors worked on the model in daylight to save electricity. They cycled to meetings about the model rather than travelling by car. Sculptors used recycled materials. The creative team even offset the waxwork’s carbon footprint by buying three trees in Cornwall. Previous models of Charles The latest waxwork is better than previous models of Charles. Tussauds made their first model in 1952, which looked like a ventriloquist’s dummy. Since then the museum has had a go at doing Charles a few times with varying degrees of success. The 1977 effort was considered a triumph, with its sticky-out ears and nose. Spokesman Ben Lovett said yesterday, ‘We always try to be up to date with celebrities and felt it was really important to reflect Prince Charles’s eco-role… Clarence House are really pleased with the green approach and we have sent pictures to them so the prince can see the model.’ 42 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Click here if you’d like to see photos of the waxwork. Web search engines, SEO and keywords How search engines work Search engines, such as Google, help connect internet users to information they want. They do this by analysing text on webpages and recording what they perceive to be the most important words – the keywords. When you type the words you are looking for into a search box, the engine tries to match your words with the words from the webpages it has analysed, and then delivers a list of best matches. Search Engine Optimisation (SEO) SEO means writing web content that is delivered effectively by search engines to your desired audience. SEO made simple Write information-rich but not text-heavy copy that people will want to read. Figure out which words people are likely to use in searches, and then embed those keywords in your content. Please note: SEO is not about trying to trick search engines by stuffing your content with unrelated keywords, or so many repeated keywords that your copy becomes silly. Tips for effective keywords You can help improve the quality of the results returned by the Girlguiding website search engine by really thinking about what people will be typing into searches if they wish to find your content. Below are some guidelines to help you come up with effective keywords for your web content. Take the time to do it right. Think about the keywords or phrases that best summarise what you are trying to say in your content. Think about how your audience would search (for your content), and use the keywords they would use. Think about your keywords in the wider context of the Girlguiding website – it is a guiding website so using keywords such as ‘guiding’, ‘member’, ‘Leader’ or ‘volunteer’, which aren’t very unique, will be of no help at all in distinguishing your page from any other. Make sure that your most important keywords get used in the heading and summary of your content. There should be no mystery as to what your content is about. If revisiting existing content, delete keywords already there and start from scratch. Where possible, avoid single keywords. Increasingly, people search using two or more words, so use key phrases rather than individual keywords. Consider using Google’s Keyword Tool (www.googlekeywordtool.com) to determine the search phrases most frequently used. Writing for digital newsletters The rules that apply to writing website content will largely also apply to writing content for digital newsletters. 43 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Best practice for newsletter stories Your newsletter will have an approximate word limit for each story – stick to it. Our section newsletters (Your Rainbow/Brownie/Guide/etc News), for example, have a 60-word limit for each story. If you have a lot to say, consider putting the extra content online instead and linking to it. Content for digital newsletters is processed by readers much like content for webpages, so follow the ‘Writing for the web’ guidelines above. Keep the tone sharp and precise, offering your target audience (eg Leaders) practical content they can act on (eg in their units). Stick to your newsletter’s story limit. Too many stories risk losing your reader’s interest. Our section newsletters for instance have a 12-story limit per issue. Consider the timing and frequency of a story: does it really need to go into three issues in a row if nothing new is being said each time? Ensure all web addresses, downloads and resources mentioned in your story are ready well before the newsletter is published. Increasing the likelihood of your story being read Make it relevant. Make it easy for your target audience (eg Leaders) to take action. Be clear about what you want them to do – sign up, share, respond to a question etc. Connect it to something topical, eg in the news, whether serious or light-hearted. If writing for our section newsletters, differentiate between each section (ie make it topical and distinct for Rainbows/Brownies/etc respectively). Be clear about the purpose of your story. Is it for your target reader as an individual or in her role as, for example, a Leader? Provide a compelling photo to go with the story. When your newsletter story should go in the magazine instead If it can’t be said in 60 words or less. If it’s general news rather than a specific call to action. If it’s something people are likely to go back to several times. If it’s self-contained and doesn’t link back to the website or a specific resource. If it’s a concept that takes a little more explaining. If it may be controversial, and/or would benefit from having a range of guiding voices in support. If it’s a resource or advice likely to be used more than once. If it’s not time sensitive. 44 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk Social media By the end of 2012 Facebook had over a billion users worldwide (over 30 million in the UK), and Twitter 500 million users (over 10 million in the UK). As our social media following grows, so do the possibilities of how we interact with members and non-members. As well as another way of broadcasting news, social media has also evolved into a helpful tool for, among other things, promoting and protecting the Girlguiding brand, customer service, supporting units, and responding to and resolving complaints. Below are some helpful dos and don’ts of how to use social media. Do Repost positive messages. Respond to genuine complaints, in a timely fashion, with an accurate response. Thank people for compliments. Pass on criticism and complaints to the relevant teams. Ask for advice if you need it. Don’t Get angry, upset or annoyed. (Keep calm and carry on.) Feed the trolls. Damage our brand. Link to unsuitable websites. Post advice that might lead followers to break Terms of Service. 45 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 7. guiding magazine guidelines Credits For single pages WORDS: Madeline Greenham. PHOTOGRAPHY: Jan Smith, Mike Milligan. For features If crediting a feature it’s probably best to put word/photo credits on the first page or at the end like other magazines. For example: WORDS: Jeff Anderson. PHOTOGRAPHY: Girlguiding UK, Anna Wilson, Kyle Branning, Taylor Jordan. Girlguiding photos For all Girlguiding stock library images credit ‘Girlguiding’ rather than individual photographers, except for the front cover photo, which should be credited on the contents page. For example: COVER PHOTO: Laura Ashman. Girlguiding products The price and order code of Girlguiding products are not in bold. Jacket (£35, order code 2038) urls and email All web addresses and emails should be in italics. Where there is room it should go on one line. If there is no direct web link to a section of the Girlguiding website then use forward arrows to direct people to the correct location on the website. Note only the url is italicised. www.girlguiding.org.uk > Members’ area > The Guiding Manual. Dates/Times/Phone numbers Are not in bold. Dates When mentioning dates, include the year only if it is relevant to the last or following year. In a sentence, if a date spans a certain length of time use the words ‘to’ or ‘until’ or ‘and’, instead of a dash. For example: The event runs from 6 May until 8 July. You can visit the exhibition between 6 May and 8 July. The shop is open between 9am and 5pm Monday to Friday. In list: 2–3 January 9am–4pm Mon–Fri 46 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 8. Print/download resources guidelines Producing large-print and text-only resources To further comply with the requirements of the Equality Act 2010, we need to be able to make our resources accessible to people with visual impairments and learning disabilities in specific formats. There are two different ways of doing this. Girl books We generally want large print books for girls to be as similar as possible to the ‘standard’ versions: full colour, illustrated and preserving as much of the style of the original as possible. This work has to be contracted out to specialist transcribing companies. Start by finding out exactly what is needed: does it have to be the same size and cover as the existing resource, or is there flexibility? Find out how many copies are needed. The transcribers will need to work from the printers’ files, so the job can’t be sent out until the standard resource is printed and the files received back from the printers. When requesting a quote, first find out what the company needs to see in order to be able to quote; some can quote from proofs while others want to see the finished product, pdfs or design files. Give as much information as possible, including: size extent stock age of audience quantity any ‘extras’ such as ring binder, stickers and so on. You may be asked about the format in which you can supply text, images and so on; consult with Design to find out what is possible. The aim is to keep as much of the style of the original publication as possible. The transcribers will need to move text and images around, strip out any features that make it more difficult to read, probably cut down the amount of images, and change some colour combinations. When agreeing the contract, ask for proofs to be supplied so you can check them thoroughly before print. Large-print books are paid for by Guiding Development and should be delivered to that department. Adult books Adult books can generally be supplied as electronic text-only documents. Readers can increase the point size of the text themselves to the required size or use the files with compatible software. Again we need to work from printers’ files. Design will strip out all the text and pass it to Editorial for proofing. It needs to be checked against the original to ensure that: there is no copy missing copy is all in the right order diagrams and tables are converted to text headings and text styles are tagged page references are changed – any references should be to chapter, section and so on rather than to page numbers, since the text may be blown up to various sizes and this will affect the 47 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk pagination any text that no longer makes sense is rewritten, for example text that describes a diagram which has since been converted to text. If illustrations need to be reinserted, mark where they should go and give the edited text back to Studio, who will drop them in. Producing Braille resources Braille versions of our resources can be produced on request; this is handled by the Info Team. From time to time the Info Team may request Word or pdf versions of resources for conversion into Braille. Publication imprints Comprehensive – use where possible [delete * as necessary] Published by Girlguiding 17–19 Buckingham Palace Road London SW1W 0PT [email protected] www.girlguiding.org.uk © Girlguiding 20XX Registered charity number 306016. Incorporated by Royal Charter. *ISBN 978 XXX XXX XXX X Girlguiding order code: 6XXX Printed in XX by XX Project Coordinator: XX Editor: XX Designer: XX Production: XX *Illustrator: XX *Photography by: XX *[Writer/writing group]: [names in alpha order, include (chair)] *Girlguiding would like to thank XX Users are reminded that during the lifespan of this publication there may be changes to: [choose policy and any other relevant] • Girlguiding’s policy • legal requirements • practice by governing bodies, for example [something relevant] • British Standards which will affect the accuracy of the information contained within these pages. *Although the terms ‘parent’ and ‘daughter’ are used in this resource, users should remember that what is said may apply to a carer or other adult with parental responsibility, or their ward. * In references to adult volunteers, for she read he/she. Shortened Published by Girlguiding 48 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk 17–19 Buckingham Palace Road London SW1W 0PT [email protected] www.girlguiding.org.uk © Girlguiding 20XX Registered charity number 306016. Incorporated by Royal Charter. *ISBN 978 XXX XXX XXX X Girlguiding order code: 6XXX Printed in XX by XX Project Coordinator: XX Editor: XX Designer: XX Production: XX *Illustrator: XX *Photography by: XX *Girlguiding would like to thank XX Leaflets Published by Girlguiding 17-19 Buckingham Palace Road London SW1W 0PT [email protected] www.girlguiding.org.uk © Girlguiding 20XX Registered charity number 306016. Incorporated by Royal Charter. Bare minimum and to appear on every page of all online publications © Girlguiding 20xx Registered charity number 306016 www.girlguiding.org.uk [logo must appear at least once on publication, usually cover/first page] 49 Girlguiding Writing Guidelines © Girlguiding 2013 www.girlguiding.org.uk
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