Salary Guide Singapore 2015
Salary Guide
SINGAPORE
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
The speed of growth is impressive in Asia,
which is seeing increasing demand for highly
skilled workers. The rise in the number of
redundancies suggests that there is a demand
of matching targeted skillsets to specialised
job scopes, as employers are aware of the
limited talent pool in some areas and are
actively looking for the best talent for the right
job. Furthermore, the expectations on both
monetary and job title progression are very
high among workers in Singapore. This reflects
the need for employers to be increasingly
creative in their salary packages - offering
attractive remuneration, flexibility and training
to capture the best candidates.
Christophe Duchatellier
CEO, Adecco Asia
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
Table of
contents
06
07
08
10
22
About Adecco
Welcome Note
from Femke
Hellemons,
Country
Manager,
Adecco
Singapore
Labour Market
Update
Part 1
Salaries for Administration & Office Support
Positions Across All Sectors/Industries
Part 2
Salaries for Industry-Specific Positions
10
14
16
Administration and Office Support
Accounting & Finance
Sales & Customer Service,
Marketing & Communications
22
Engineering & Technical
26
Information Technology
31Retail
34 Life Sciences
37 Logistics & Supply Chain
41Banking
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
#1
About
ADECCO
Welcome Note from
HR SOLUTIONS
revenue 2013: 19.5 B€
Femke Hellemons,
Country Manager, Adecco Singapore
50
60
countries/territories
years in business
5,100
locations
16,000
placements
100,000
clients
31,000
employees
650,000
associates
The services we offer fall into the broad categories of temporary staffing, permanent placement,
career transition and talent development, as well as outsourcing and consulting. The Adecco
Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company
listed on the SIX Swiss Exchange.
If you are motivated to make a positive change, we want to give you the resources you need
to shape and achieve your personal and professional goals and improve your situation — at
work, at home, in business, and in life. To that end, we offer life skills, career development and
specialised expertise.
We apply our core values to support, nurture and provide the maximum benefit to our talented,
committed people. These are the beliefs that underlie our culture.
Welcome to the 2015 Adecco Salary Guide, Singapore – a comprehensive overview
of updated salary information, job descriptions and trends across key sectors and
industries.
The salary information and commentary included in this guide have been researched
by Adecco experts who liaise with clients and candidates every day of the week. Their
expert comments and opinions are based on their extensive experience in recruitment
and human resources. Throughout the year, Adecco will continue to provide salary
updates and to ensure that you always have the information that you need at your
fingertips.
In 2014, the Singapore labour market remained tight, as we saw companies grappling
with rising wage costs while looking at more cost effective ways to handle their
workforce. At the same time, unemployment throughout last year remained low and
steady, hovering around 2%, reflecting strong manpower demand as job seekers in
many sectors continued to have multiple career options open to them, along with
bargaining power relating to salary and compensation packages.
The continuing tight labour market means that most companies will likely continue to
face fierce competition in securing talent. We expect hiring opportunities in high-margin
activities, particularly in manufacturing sectors such as Electronics, Engineering, as well
as the Information Communications and Medical and Science sectors. Even though
employment remains largely unchanged, the services sector remains the largest sector
as it generated the majority of employment gains in 2014. The wholesale and retail
trade followed by business services are Singapore’s biggest employers.
As in 2014, we are seeing organisations compete to attract and retain the very best
talent. Human Resources professionals within companies and organisations arguably
have a more important role than ever before as they endeavour to ensure that their
business leaders have the strongest teams in place.
This guide covers many specific job titles across various industry sectors. However, if
you are looking for salary data that may not be covered, then please do connect with
your Adecco contact who will be pleased to support you.
I personally hope that this 2015 Salary Guide from Adecco Singapore, will be of great
benefit to you and your colleagues.
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
9
FROM A TALENT PERSPECTIVE
Update
2014
2013
Its position as a regional hub makes Singapore a desirable
place to find employment. The strong public-private healthcare
system and favourable business environments create a strong
draw factor, however, only one third of employees in Singapore
are highly engaged at work. The proportion of highly engaged
employees in Singapore is lower than in the Asia Pacific
region (39%) and globally (35%). Most Singaporeans lack
an emotional connection to their companies. As a result,
employers face a very real fear of high turnover, as employees
are likely to leave their current roles either for positions that
have better career prospects, or because their companies lack
career advancement opportunities, or simply because they are
dissatisfied with the management, pay and benefits.
In terms of overall employment growth, despite 3,800
workers being laid off, total employment is estimated to have
increased by 129,000, lower than 136,200 in 2013 and similar
to 129,000 in 2012. Employment growth among locals rose
as Foreign employment growth continued to moderate. In
December 2014, locals made up 66.7% of persons employed
in Singapore. The total employment of Services (118,600)
continued to dominate the majority of employment gains,
followed by construction (14,500) and manufacturing (-4,600).
Looking forward into 2015, some of the highest wage increases
can be expected in sectors such as manufacturing and
engineering sectors where talent is hard to find or specific
skillsets are needed. These include sectors such as electronics,
automotive, and especially Oil & Gas as Singapore is Asia’s Oil
2012
129,000
Private
Consumption
OVERALL
EMPLOYMENT GROWTH
2.0
2.0
1.9
2.0
1.8
0.6
0.6
0.6
0.7
0.6
2011
-5.4%
136,000
An area that has been seeing continual evolution since the
global financial crisis, the Banking and Finance industry as
well as the business services industry continues to realign their
operations in response to the changing demand for non-core
business areas and services. Going into 2015, the sector may
need to decide where their strengths lie, identify business
areas they are not competitive in and trim headcounts
accordingly.
Singapore has also emerged as the world’s second in the
Global Talent Competitiveness Index which measures a
country’s competitiveness based on its ability to grow, attract
and retain talent. Singapore’s good balance in knowledge
skills and professional, vocational skill make it an all-rounder in
growing talent, with openness, targeted training, technological
innovation and investment in education being essential to
talent growth. The index combines the expertise of INSEAD and
Singapore’s Human Capital Leadership Institute (HCLI) with the
business experience and perspective of Adecco.
2014 P
^
2015 F*
Long Term Unemployment (%)
Reflecting an ageing labour force, mature residents aged 40 and above formed the largest share among
unemployment residents.
Industry with possible best wage increases
Construction
1.7
1.8
1.9
1.8
2.0
Services
Community, Social & Personal Services
Wholesale & Retail Trade
Wholesale Trade
Retail Trade
Accommodation
F&B Services
5.0
4.0
3.0
Administrative & Support Services
Transport & Storage
Professional Services
Financial & Insurance Services
2018 F*
2013
Annual Unemployment (%)*
4.5
4.2
3.7
3.7
2.5
Accommodation & Food Services
129,100
hub and one of the world’s top three export refining centres.
The biomedical and healthcare industry has been earmarked
by Singapore’s Economic Development Board as being a
strategic sector and as a result will likely see more investments
and thus, more job opportunities.
2012
Manufacturing
Unemployment
Rate
While it is projected that Singapore’s economy should expand
by 4.9% per year on average between 2015 and 2019, in 2014
GDP decreased to 3.0%, a drop from 3.9% in 2013. Despite this
dip, or perhaps because of the optimistic overall projection,
the labour market in Singapore remained tight, which, in turn,
helped to drive up wages.
2.2
2.2
2.3
1.6
1.2
Consumer Price
Inflation
ur Market
GDP
Lab
Unemployment & Long Term Unemployment Rate (2011-15) (%)
Overview Economic Growth in Singapore (%)
2017 F*
2016 F*
2015 F*
2014 P^
Real Estate Services
Information & Communications
According to the Ministry of Trade & Industry, the Singapore labour market should remain tight in 2015, supporting
private consumption growth. The economy could expand by 2% to 4% in 2015 and 5% in 2016.
8,330
3,580
49,860
13,040
8,750
4,190
4,550
7,740
1,800
5,950
5,700
3,710
3,640
2,990
2,330
1,960
Source: Ministry of Manpower, Statistics Department, 2014
*F: Forecast
^P: Preliminary
The industries which are likely to see the best wage increases
SUPPLY CHAIN
& LOGISTICS
MANUFACTURING
& ENGINEERING
BIOMEDICAL
& HEALTHCARE
BANKING
& FINANCE
With Singapore’s prime location of being the
nexus of major shopping lanes in Southeast
Asia, the surge of investments has seen a
demand for professionals in logistics and
world trade, leading to an expansive base
of leading global logistics players and
competitive wage increases.
High-end manufacturing and engineering
sectors like electronics, automotive, oil and
gas. Singapore is the oil hub in Asia and is
one of the world’s top three export refining
centres.
Biomedical and healthcare have been
identified as strategic sectors by the Economic
Development Board. This would therefore
mean more investment from companies and
institutions which would lead to more job
opportunities.
The banking & finance industry has evolved
significantly in the last few years since
2008/9 financial crisis. Banking sector
should continue to realign their operations in
response to changing demand for non-core
business areas and services.
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Administration & Office Support
Monthly Salary (S$)
Position
Administration
& Office Support
Secretarial – Office Support
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Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
’N’ / ’O’
1,400
2,500
2,000
3,000
‘A’ / Diploma
2,000
3,500
2,500
4,000
Diploma / Degree
N/A
N/A
4,500
7,000
Secretary
‘O’ and above / Secretarial
Certificate
2,000
3,000
2,800
4,200
Executive / Senior Secretary
‘O’ and above / Secretarial
Certificate
N/A
N/A
3,500
6,000
Receptionist
Administrative Assistant / Executive
Administrative / Office Manager
Office Support, Secretarial, Human Resources
Job Descriptions
98
%
employed
65
%
older resident
While the job market has been tight for 2014, the market for administrative and support
positions has continued to improve, making up for 5.5% of all employment in 20141. With many
organisations still growing and expanding in Singapore, there is a continual need for support
staffing with good experience and relevant skills. The positions that Adecco has seen in most
demand are clerical and administrative jobs, with the number of managers and administrators
growing by 19% in 2014.
With the current unemployment rate at 2%, there is an ongoing ‘war for talent’, as companies
vie to attract the best talent by offering highly attractive compensation and benefits packages.
Job seekers continue to expect competitive overall remuneration packages and are demanding
on various other factors, including location, work-life balance as well as security and longevity
of the organisation.
Once again, Adecco finds that the administration and office support sector is showing
itself to be partial towards the hiring of older workers. Taking a stance that is strongly inline with the Singapore government’s initiative to have all companies appreciating this
important demographic and implementing programmes that see the experience and skills
of mature employees being put to good use. This sector has contributed strongly towards the
employment rate of older residents rising to a record high of 65%2.
There is a high level of optimism in the job market for those either looking for their first job or
making their next career move. Most companies understand that to establish or maintain a
competitive market position, the quality of their support team must be very high.
1
2
Ministry of Manpower Employment Level by Industry
Ministry of Manpower Employment Rate of Older Residents
Receptionist
Attends to calls, visitors, mailing and general administrative support. Reports to Office Manager or HR
Manager. Excellent communication skills and highly presentable.
Administrative
Assistant / Executive
Supports the general administrative function. Proficient in MS office.
Administrative /
Office Manager
Reports to Director or General Manager. Responsible for office administration and management and
formulates administrative policies. Sources for and negotiates with vendors.
Secretary
Supports top management (sometimes C-Suite level). Manages full secretarial function and administrative
function for an executive. May supervise Junior Secretaries or oversee a group of Administrative Assistants.
Excellent coordination and communication skills.
Executive /
Senior Secretary
Supports Heads of Department, Directors, General Managers etc. Oversees calendar/travel management,
prepares presentation materials, coordinates meetings. Excellent communication skills.
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
Administration & Office Support
Administration & Office Support
Monthly Salary (S$)
Qualification
Exp. 0-5 years
Position
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
HR Assistant
‘O’ / ’A’ / Diploma
1,800
3,000
N/A
N/A
HR Executive / Senior HR Executive
Diploma / Degree
2,400
3,500
3,200
4,000
HR Business Partner
Diploma / Degree
N/A
N/A
6,500
10,000
Senior HR Business Partner
Diploma / Degree
N/A
N/A
8,000
14,000
HR Manager
Diploma / Degree
N/A
N/A
5,500
9,000
HR Director
Diploma / Degree
N/A
N/A
8,000
16,000
Human Resources
Human Resources
Position
Monthly Salary (S$)
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Payroll Assistant / Payroll Executive
‘O’ / ’A’ / Diploma
1,800
4,000
2,500
4,500
Payroll Manager
Diploma / Degree
N/A
N/A
4,000
6,500
L & D Executive
Diploma / Degree
3,000
4,500
N/A
N/A
L & D Manager
Degree
N/A
N/A
4,000
8,000
Degree with Specialist Diploma
in Compensation and Benefits
N/A
N/A
4,500
8,000
Diploma / Degree
2,200
3,500
4,000
10,000
Compensation & Benefits Manager
In-house Recruiter
Job Descriptions
Job Descriptions
HR Assistant
Provides administrative support to HR department. May report to HR Executive or HR Manager.
Payroll Assistant /
Payroll Executive
Responsible for administering and processing payroll including collecting, calculating, and entering
information into payroll system.
HR Executive / Senior
HR Executive
The HR Executive performs the basic functions of the HR department, handling areas such as personnel
management and the maintenance of HR records. Payroll Manager
Manages the payroll administration and ensures data accuracy for all statutory submissions, payments
and processing of government claims while preparing the monthly payroll report for the Finance team. Also
responsible for reviewing and making recommendations to enhance the payroll and overtime systems.
The Senior HR Executive supports with the full spectrum of HR functions that will likely include recruitment,
compensation and benefits, training and payroll administration.
HR Business Partner
Responsible for aligning business objectives with employees and management in designated business
units. The HRBP serves as a consultant to management on human resources-related issues.
L & D Executive
Supports the Training Manager and responsible for the coordination of training courses. Identifies and
recommends training courses. Monitors and implements training activities.
Senior HR Business
Partner
Lead and support the execution of the company’s HR/Human Capital strategy to a designated functional
organization. Through building and developing relationships across all levels of the organisation, the Sr.
HRBP will provide leadership in all key HR functional areas to include, employee development, employee
relations, retention, performance management, compensation analysis, recruiting, legal compliance, etc.
L & D Manager
Responsible for the training and development function within an organisation and for formulating training
programmes that will support with talent retention. Experience in conducting training programmes and with
supervisory experience.
HR Manager
Responsible for making operating and costing decisions that affect day-to-day operational efficiency within
the HR policy guidelines and framework. Besides leading and improvising on the HR processes within the
HR department, they will also be the specialists in recruiting and oversees the on-board functions of new
hires.
Compensation &
Benefits Manager
Responsible for the overall compensation and benefits structure for an organisation. Will likely work closely
with the HR Manager.
In-house Recruiter
Conducts staffing and recruitment activities and works closely with staffing partners. Works closely with
department managers to strategise on recruitment requirements and to ensure that talent attraction needs
are met.
HR Director
He/She is instrumental in developing and leading the HR strategy to improve business results by leading
value added people practices and providing counsel to the management team in the decision making
process for HR services including talent management, staffing, C&B, performance management and
organisational development.
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
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Accounting & Finance
Monthly Salary (S$)
Position
Accounting
& Finance
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Accounts Assistant
ITE / CAT / LCCI
1,700
2,300
2,000
3,000
Accounts Executive
LCCI / Diploma
2,400
3,000
2,800
4,500
Diploma / Degree
3,200
4,500
4,000
7,500
Finance Manager
Degree / CPA
N/A
N/A
6,000
10,000
Financial Controller / Financial Director
Degree / CPA
N/A
N/A
9,000
15,000
Business Analyst
Diploma / Degree
3,000
5,000
5,500
9,000
Credit Control Manager
Diploma / Degree
4,000
6,000
6,500
8,000
Internal Auditor
Degree / CIA
3,200
4,500
4,000
8,000
Financial Analyst
Degree / CPA
3,200
4,500
4,000
8,000
Accountant
Job Descriptions
MNC Financial Institutions
600 +
Highly regarded by key financial institutions and industry players as an ideal base to penetrate
the Asian market, Singapore continues to be a hub for Asia operations in the accounting and
finance sector. Singapore is also a prime location for wealth and fund managements and there
are now over 600 multinational financial institutions based here, all of which require capable
and driven individuals.
As the fourth most active hiring market worldwide in the first half of 2014, there has always
been strong demand in Singapore for accounting professionals as accountants play a crucial
role in every business across diverse industries. Internal audit, tax, risk and compliance
professionals are in high demand. Risk and cost-averse banks are looking for senior
accountants who will get up to speed quickly following their training. The most popular and
sought after qualifications include CA, CPA, ACCA and other recognised accounting degrees.
In the meantime, the industries where the new finance and accounting jobs will be created
include fast moving consumer goods, energy, oil and gas, pharmaceutical and real estate.
The current low unemployment rate in Singapore of 2% means that it is likely to remain a
competitive market for employers. As companies continue to set up regional offices, there
should be more demand for finance candidates, such as Professionals for Regulatory and
Compliance, Internal Audit Professionals and support staff to help grow the business.
As a result of the strength of the Asian economies and Singapore becoming more and more
attractive, we can expect to see a consistent volume of job opportunities becoming available.
As the labour market tightens further in 2015, Adecco expects to see a likelihood of rising
salaries for both Senior and Junior candidates. As employers are seeking an increase in
talented professionals with broader Asia exposure, the demand will be for candidates with
niche skill sets, such as Corporate Finance/M&A, Controllership and Financial Planning and
Analysis roles at the mid to senior level.
Accounts Assistant
Performs transactional function and general administrative duties.
Accounts Executive
Responsible for full set of accounts (either AP, AR, GL). Prepares financial reports.
Accountant
Full set of accounts and consolidation of reports (management, financial reports). Supervisory experience is
often required.
Finance Manager
Responsible for strategic financial management. Establishes financial policies and acts as an advisory to
management on business operations.
Financial Controller /
Financial Director
Acts as a focal point for the forecasting and reporting of regional financial performance for the organisation.
They will also review all statutory and financial accounts for the region, and liaise with the finance teams
to improve accounting and business processes. They will also be the key finance business partner to the
Managing Director and take the lead in areas such as budgeting, forecasting, and sales analysis.
Business Analyst
Performs pricing activities and implements pricing policies. Compiles data for business analysis use.
Proficient in advanced Excel (Macro).
Credit Control
Manager
Reports to the Finance Director. Performs credit checks, prepares credit reports and may supervise a team of
Accounts Assistants.
Internal Auditor
Reports to the Financial Controller/Finance Director/Audit Manager. Performs internal audit/ensure
compliance and processes are in order. Prepares audit reports.
Financial Analyst
Responsible for analysing financial data and making strategic business recommendations.
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Sales & Customer Service
Monthly Salary (S$)
Position
Sales &
Customer Service,
Marketing &
Communications
Sales & Customer Service
16
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Sales / Business Development
Executive
Diploma / Degree
1,600
3,200
N/A
N/A
Sales / Business Development
Manager
Diploma / Degree
N/A
N/A
4,500
8,000
Sales Operations Manager
Diploma / Degree
N/A
N/A
4,500
8,000
Channel Sales Manager /
Sales Planning Manager
Diploma / Degree
N/A
N/A
4,500
9,000
Regional Sales Manager
Diploma / Degree
N/A
N/A
9,000
15,000
Sales VP / Sales GM /
Head of Sales / Sales Director /
Business Development Director
Diploma / Degree
N/A
N/A
12,000
20,000
Job Descriptions
Sales & Customer Service
There is a constant need for sales and customer service roles, as companies are constantly in
search of new business opportunities and untapped customers and markets. Adecco is seeing
an increased relevance for Sales, Marketing and Business Development Managers across
most sectors as companies remain confident of their business growth and expansion plans.
With the growing importance of cloud and Big Data, the demand for digital and social media
specialists continues to remain high. Adecco is seeing a high demand for candidates with
strong communications skills in English and knowledge of Derivatives. Candidates who meet
those criteria can expect average pay increases of 10% to 15%.
Marketing & Communications
The landscape has changed for marketing professionals with the advent of Big Data and Social
Media. Organisations are now grappling with changing technology and the way consumers
and clientele prefer to purchase goods and services.Traditional marketing methods are no
longer sufficient and most companies are now looking at creating integrated campaigns to sell
their products or services. As such, Adecco is now seeing demand for marketing professional
who are highly networked and have a proven track record of business growth across corporate
and consumer sectors.
Like other industries, the Marketing sector is facing a shortage of talent. However demand still
persists for professionals to fill roles in Account Management, Digital Marketing and Corporate
Communications. The demand for digital and social media specialists remains high to drive
new financial focus and innovation. Adecco has seen a higher demand for roles such as Sales
and Business Development Executives and Digital Marketing Specialists.
Sales / Business
Development
Executive
Supports the Sales Manager in execution of their duties. Duties include prospecting, preparation of
proposals, presentations and business development planning.
Sales / Business
Development Manager
Develops the sales plan to meet specific sales targets. Implements sales strategies as required. Oversees
the sales team and ensures that all ‘selling tools’ are in place.
Sales Operations
Manager
Defines sales strategy, develops and executes the sales team’s Operational Plan, defines and tracks sales
targets, oversees sales budgets and expenditures, hones sales processes and maintains the CRM system.
Channel Sales
Manager / Sales
Planning Manager
Oversees a firm's efforts to market its products or services through a particular channel such as an online
portal or through a chain of retail stores.
Regional Sales
Manager
Drives and delivers sales for an organisation. Management of the sales process and of sales executives.
Reports to the Regional Sales Director.
Sales VP / Sales GM /
Head of Sales / Sales
Director / Business
Development Director
Responsible for the overall management, operations, and activities of a company’s entire sales department.
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
Sales & Customer Service
Marketing & Communications
Monthly Salary (S$)
Qualification
Exp. 0-5 years
Position
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Customer Service Executive
‘N’ / ’O’ / ’A’ / Diploma
1,500
3,000
N/A
N/A
Telemarketer
‘N’ / ’O’ / ’A’ / Diploma
1,500
2,500
N/A
N/A
Call Centre Officer (Non Sales)
‘O’ / ’A’ / Diploma
1,500
2,500
N/A
N/A
Customer Service /
Call Centre Manager
Diploma / Degree
N/A
N/A
3,500
5,000
Key Account Executive
Diploma / Degree
2,800
4,000
3,200
4,500
Key Account Manager
Diploma / Degree
N/A
N/A
3,800
6,000
Key Account Director /
Account Director
Diploma / Degree
N/A
N/A
7,000
15,000
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Diploma
1,800
2,500
N/A
N/A
Diploma / Degree
2,500
4,500
N/A
N/A
Degree
N/A
N/A
5,000
9,500
Marketing Communications Manager
Bachelor’s / Master’s Degree
N/A
N/A
5,500
12,500
CRM Manager
Bachelor’s / Master’s Degree
N/A
N/A
7,000
11,000
Product Marketing Manager
Degree
7,000
10,000
10,000
15,000
Senior Marketing Manager /
Marketing Director
Bachelor’s / Master’s Degree
N/A
N/A
9,000
15,000
Marketing Coordinator / Assistant
Marketing & Communications
Sales & Customer Service
Position
Monthly Salary (S$)
Marketing Executive / Specialist
Marketing Manager
Job Descriptions
Job Descriptions
Customer Service
Executive
Handles customer questions and provides timely feedback. Also involved with pre and post sales support.
Supports the Customer Service Manager as required.
Marketing Coordinator
/ Assistant
Supports the Marketing Department with the coordination and development of reports. May also be
required to perform marketing administrative duties.
Telemarketer
Marketing of company’s services to prospects and existing clients by telephone. Strong communication skills
required.
Marketing Executive /
Specialist
Supports the Marketing Manager and is involved in the development and execution of marketing and
promotional activities. Conducts market surveys and reports as required.
Call Centre Officer
(Non Sales)
Provides information to customers via telephone. This is service or information related and may be in-bound
or out-bound. Provides customers with friendly and professional communications. May involve shift work.
Marketing Manager
Oversees strategic marketing planning (advertising, PR, promotions etc). Involved in the budgeting process
and works closely with senior management and Business Unit Managers.
Customer Service /
Call Centre Manager
Manages a team of Customer Service or Call Centre Personnel. Develops customer servicing and retention
programmes and works closely with key company departments.
Marketing
Communications
Manager
Oversees the marketing aspects of a brand or business, and strives to achieve brand awareness. Some
fundamental job duties of this position include monitoring competitors, acquiring and training staff
members, developing marketing strategies, implementing marketing strategies and analysing results.
Key Account Executive
Maintains the day to day client vendor relations by responding to high-volume client concerns and meeting
budget guidelines. Increase accounts revenue and identify fresh business opportunities.
CRM Manager
Supervises and maintains the installation, configuration and support of the organisation’s customer
relationship management (CRM) software through best practices and management of a technical team.
Product Marketing
Manager
Responsible for gathering market intelligence, delivering marketing plans to increase market awareness
and penetration of the organisation's products. Reports to the Marketing or Sales Director.
Senior Marketing
Manager / Marketing
Director
A strategic role that provides the planning and leadership to the Marketing Department by ensuring the
proper structures, systems and strategic market planning are in place.
Key Account Manager
Key Account Director /
Account Director
Responsible for overall business development with key company clients. Maintains and builds close
relationships with key stakeholders and ensures high levels of customer service.
Responsible for servicing and upselling on the company’s most valuable key accounts.
19
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
Marketing & Communications
Marketing & Communications
Monthly Salary (S$)
Qualification
Marketing & Communications
PR Coordinator / Assistant
Diploma
Exp. 0-5 years
Position
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
1,800
2,500
N/A
N/A
PR Executive
Diploma / Degree
3,000
4,500
N/A
N/A
PR Manager
Degree
N/A
N/A
5,000
8,500
PR Director
Bachelor’s / Master’s Degree
N/A
N/A
10,000
15,000
Corporate Communications Manager
Bachelor’s / Master’s Degree
N/A
N/A
6,500
13,000
Corporate Communications Director
Bachelor’s / Master’s Degree
N/A
N/A
10,000
17,000
Content Manager / Digital Content
Manager
Bachelor’s / Master’s Degree
N/A
N/A
5,000
8,500
Digital Marketing Manager
Bachelor’s / Master’s Degree
N/A
N/A
6,500
10,000
Marketing & Communications
Position
Monthly Salary (S$)
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Market Research / Consumer Insights
Analyst
Bachelor’s / Master’s Degree
3,000
4,500
5,000
7,500
Market Research / Consumer Insights
Manager
Bachelor’s / Master’s Degree
N/A
N/A
8,500
15,000
Market Research / Consumer Insights
Director
Bachelor’s / Master’s Degree
N/A
N/A
13,500
20,000
Job Descriptions
Job Descriptions
PR Coordinator/
Assistant
Supports the PR Department with coordination of PR activities, assists in the preparation of PR materials, PR
reports and other duties as required.
Market Research /
Consumer Insights
Analyst
A key member of the team who analyses trends in the market and provides recommendations based on
the research findings. The Market Research/Consumer Insights Analyst works with the client (either internal
or external) to understand and document the overarching business objectives.
PR Executive
Supports the PR Manager in the handling of media relations. Follows-up with media enquiries and ensures
clear and open communications at all times.
Market Research /
Consumer Insights
Manager
Responsible for selecting the appropriate research methodology and supporting techniques to meet a
defined business objective.The Research Manager works closely with vendors or Market Research Project
Directors ensuring the successful execution of the fieldwork.
Market Research /
Consumer Insights
Director
Directs and oversees an organization’s marketing policies, objectives, and initiatives. It is their responsibility
to review changes to the marketplace and industry and adjusts marketing plan accordingly.
PR Manager
Conceptualises and crafts news releases and media information. Is involved in product launches and
special events. Has responsibility for social media campaigns and initiatives. Involved in all aspects of how a
company is perceived externally.
PR Director
Responsible for managing the public relations department and the content it delivers. Ensures that the
communication strategy is consistent and reflects the organisation’s strategic vision.
Corporate
Communications
Manager
Involved in managing and orchestrating all internal and external communications aimed at creating
favourable point of view among stakeholders on which the company depends.
Corporate
Communications
Director
Oversee businesses’ PR methodologies, including print and broadcast media, corporate branding and
internal communications. These professionals collaborate with directors and managers from other
departments concerning correspondence needs.
Content Manager
/ Digital Content
Manager
Publishes web content and keeps it up to date. Keeps websites running smoothly, while also tracking data
about where users are clicking, how long they stay on a site, and other data points that drive marketing
efforts.
Digital Marketing
Manager
Manages the marketing of digital products such as websites and mobile applications, in a variety of
different ways, both online and offline.
21
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
23
Engineering & Technical
Monthly Salary (S$)
Position
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
NTC / Higher Nitec / Diploma
2,000
3,500
4,000
5,000
Degree in Engineering
3,000
4,500
5,000
6,000
Sales Engineer
Diploma / Degree in
Engineering
3,000
5,000
5,500
7,000
Service Engineer
Diploma / Degree in
Engineering
3,000
5,000
5,500
7,000
Field Applications Engineer
Diploma / Degree in
Engineering
3,000
5,000
5,500
7,000
Electrical / Electronics Design Engineer
Degree in Engineering
3,500
5,000
5,500
7,000
Environment Health & Safety Engineer
Degree in Engineering
3,500
4,500
5,000
7,000
Diploma / Degree in Mechanical
Engineering
3,500
5,000
5,500
7,000
Drafter
Equipment Engineer
Engineering
& Technical
Qualification
Mechanical Engineer / Designer
Job Descriptions
Engineering accounted
jobs
for
35,000
in Singapore
AEROSPACE
is the fastest growing industry
in engineering
In 2014, the Engineering services industry accounted for some 35,000 jobs in Singapore and the
sector is expected to grow by 5% to 6% annually between now and 2020. Engineering services
range from front-end engineering design, consultancy and systems development to project
and construction management for industries like petrochemicals and biomedical sciences.
Singapore has moved up the value chain to undertake higher value-added manufacturing
activities with a renewed focus on Reseach and Development, and now offers ample
employment opportunities for engineers. Mechanical Engineering Technicians were one of
the most sought after jobs, coming up as one of the top ten PMET vacancies by occupational
groups in 2014. Other notable roles in the sector include Environment and Water Industry
Programme Office jobs, which are expected to double to about 11,000 in 2015. Aerospace is
also one of the fastest growing industries in Singapore.
Adecco expects to see demand for roles such as Design Engineers, Licensed Aircraft
Maintenance Engineers, Manufacturing Engineers, Risk and Security Engineers, Security
Consultants and Marine and Technical Superintendents and Fleet Managers.
Drafter
Drafts mechanical, electrical or architectural parts or components using appropriate software.
Equipment Engineer
Plans, organises and manages equipment installation. Upkeeps and enhances equipment within the
manufacturing industry.
Sales Engineer
Responsible for account servicing, business development and meeting specified sales targets.
Service Engineer
Supports post-sales service and provides servicing, maintenance of equipment and instruments at clients'
sites (local and international).
Field Applications
Engineer
Provides pre-sales support in bidding, customised solutions and product development coordination
between customer R&D and inhouse sales teams.
Electrical/Electronics
Design Engineer
Undertakes electrical design and product development for electrical aspects, e.g. electrical schematic
design and testing, embedded firmware and microcontroller designs.
Environment Health &
Safety Engineer
Ensures fire prevention and safety practices in accordance with Factories and Fire Safety Acts. Facilities site
in compliance with Singapore EHS requirements. Implements EHS policies and compliance.
Mechanical Engineer /
Designer
Designs mechanical parts or components using Pro-Engineer/ Unigraphics/Solidworks/Catia software.
Involvement from design through to conceptualisation, development to mass production and quality control.
24
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Engineering & Technical
Engineering & Technical
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Monthly Salary (S$)
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Position
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Technician / Technical Specialist
NTC / Higher Nitec
in Engineering
1,500
3,000
3,500
5,500
Quantity Surveyor
Diploma / Degree in
Engineering
2,500
4,000
4,500
7,000
Assistant / Associate Engineer /
Engineering Assistant
NTC / Higher Nitec / Diploma
in Engineering
2,000
3,500
4,000
5,000
Electrical & Instrumentation Engineer
Degree in
Electrical Engineering
3,000
4,500
5,000
8,000
Diploma / Degree in
Engineering or Quality
Assurance Management
Civil & Structural Engineer
Degree in Engineering
3,000
5,000
5,000
8,000
2,500
3,500
4,000
5,000
Degree in Chemical/
Mechanical Engineering
3,000
5,000
5,500
9,000
NTC / Higher Nitec /
Diploma
2,500
Degree in Mechanical
Engineering
3,500
4,500
5,000
8,000
Degree in Industrial /
Manufacturing Engineering
3,000
Diploma / Degree in Facilities
Engineering Management
2,500
4,000
3,500
7,000
Construction Manager (EPC)
Degree in Engineering
5,000
6,500
7,000
12,000
Project Manager (EPC)
Degree in Engineering
5,000
6,500
7,000
12,000
Degree in
Engineering
N/A
N/A
7,500
14,000
Quality Assurance Assistant Engineer
Piping Supervisor
Industrial Engineer
25
Process Engineer (Chemical)
3,500
4,000
6,000
Mechanical Engineer
5,000
5,500
6,500
Facilities Engineering Manager
Head of Engineering /
Engineering Manager
Job Descriptions
Job Descriptions
Technician/Technical
Specialist
Performs technical support role in R&D and production/maintenance.
Quantity Surveyor
Responsible for cost control/estimation of projects and works closely with procurement teams on budgeting.
Assistant/Associate
Engineer/Engineering
Assistant
Performs support role in R&D and production/maintenance.
Electrical &
Instrumentation
Engineer
Responsible for all installation, commissioning and troubleshooting of plant instruments and controls.
Upgrades plant reliability, efficiency, safety and operations as required.
Assures quality for incoming or manufactured parts/components/modules. Maintains appropriate quality
assurance systems and certification.
Civil & Structural
Engineer
Designs steel structures using STAAD-Pro and prepares and evaluates tender packages.
Quality Assurance
Assistant Engineer
Piping Supervisor
Responsible for piping schedules and for erection/inspection of piping work. Updates engineering P&ID
drawings and piping layouts. Oversees the work of subcontractors.
Process Engineer
(Chemical)
Responsible for all engineering process design, development and execution of site engineering projects.
Controls and manages quality, budgets and project scheduling. Participates in HAZOP risk assessments,
qualification and validation activities.
Industrial Engineer
Plans factory layouts, monitors and conducts capacity planning for equipment and processes. Establishes
manufacturing cycle times for new processes.
Mechanical Engineer
Plans, coordinates and implements plant equipment and instrument maintenance. Upgrades plant
reliability, efficiency, safety and operations as required.
Construction Manager
(EPC)
Monitors day-to-day activities in the construction of industrial plants/projects. Ensures that work is carried
out as per plans and specifications. Controls and handles all sub-contractors from piling to architectural
finishes.
Facilities Engineering
Manager
Responsible for all maintenance of all facilities. Ensures that safety measures and procedures are adhered
to. Liaises with suppliers and vendors. Prepares occurrence and costing reports. Monitors departmental
expenditure.
Project Manager (EPC)
Project management from engineering, procurement and construction to commissioning of facilities/plants.
Establishes schedules for tenders, project budgets and monitors procurement and sub-contractors. Works
closely with construction teams to ensure all design works conform to specifications.
Head of Engineering /
Engineering Manager
Responsible for managing the day to day engineering activities for the Company, ensuring that engineering
work is delivered in a professional manner in accordance with Quality Procedures to recognised
international engineering practices and standards, and in accordance with the deadline and budget
requirements.
26
Salary Guide Singapore 2015
Salary Guide Singapore 2015
27
Information Technology
Monthly Salary (S$)
Position
Qualification
GROWING
demand for
IOS/Android
developers
As one of the strongest sectors in Singapore, the IT sector is once again seeing salaries
increase in comparison to previous years as organisations vie to attract the strongest talent.
Unlike previous years, however, when new hires were taken on to fill roles that had been cut
during the Global Financial Crisis, hiring in 2015 will be driven by the need to fill completely new
roles created to accelerate companies’ growth plans.
There continues to be strong demand for IT talent in the banking, high-tech and manufacturing
sectors, but with the explosion of Big Data, there is a particular demand for individuals with IT
Security and Cloud Computing experience. With the growth of Mobile Application Development
for both IOS and Android platforms in Singapore, the country is rapidly becoming a hub for the
industry and as a result, there is a growing demand for IOS/Android Developers. Some of the
other roles Adecco saw high demand for include Cyber Security Analysts, Enterprise Architects,
Digital/Big Data Specialists, Cloud Architect and Mobility Experts and Technology Sourcing
Managers.
The primary challenge for organisations in Singapore seeking to hire IT talent is the shortage
of skilled-labour that exists. HR Departments in many organisations are now being challenged
by the IT Department and end-users as to where talent can be found and how current IT
employees can be retained. The difficulty of securing work permits and passes, thanks to the
stricter policies of Singapore’s government on hiring of foreign talent, also comes into this
discussion. Organisations paying marginally below market rates will seriously need to review
compensation and benefits if they are to attract and retain the talent needed for success.
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Diploma / Degree
3,500
4,500
4,500
5,500
Service Delivery Manager
Bachelor's Degree in
Computer Science/ IT
N/A
N/A
8,000
12,000
Strategic / Major Accounts Manager
Bachelor’s Degree in
Computer Science/ IT
N/A
N/A
8,000
15,000
IT Director
Bachelor’s Degree in
Computer Science/ IT
& / or Master’s Degree in
Business Management
N/A
N/A
10,000
18,000
Project Director
Bachelor’s Degree in
Computer Science/ IT
& / or Master’s Degree in
Business Management
N/A
N/A
13,000
18,000
Data Specialist
Information
Technology
Exp. 0-5 years
Job Descriptions
Data Specialist
Data analysis, data mining and preparation of report. Proficient in advanced Excel skills (Macros, V-Look Up,
Pivot Tables etc).
Service Delivery
Manager
Manages and delivers services clients as per service level agreements for particular projects. Reports to the
Service Delivery Director.
Strategic/ Major
Accounts Manager
Single point of contact for all matters pertaining to strategy and operations, in addition to service level
agreements. Reports to a Strategic Accounts Director who oversees more than one account.
IT Director
Overall responsibility for planning, budgeting, executing and running the IT operations for an organisation.
Reports either to the CIO/ COO/ CFO or CEO.
Project Director
Overall responsibility for planning, budgeting and delivering projects. Manages project managers who
assist in delivering projects. Reports to the CIO or Head of IT.
28
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Information Technology
Information Technology
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Monthly Salary (S$)
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Network Engineer
Bachelor's Degree in Computer
Science / IT
N/A
3,000
6,000
8,000
MIS / IT Manager
Bachelor’s Degree in
Computer Science/ IT /
Master’s Degree in Science
N/A
N/A
8,000
15,000
Application Project Manager (ERP)
Infrastructure Project Manager
IT Security Manager
Bachelor's Degree in Computer
Science / IT and PMP Certified /
Master’s Degree in Science
N/A
Bachelor’s Degree in Computer
Science / IT and PMP Certified /
Master’s Degree in Science
N/A
N/A
8,000
15,000
Bachelor's Degree in
Computer Science / IT /
Master’s Degree in Science
N/A
N/A
9,000
17,000
N/A
8,000
Position
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Systems Analyst
Bachelor's Degree in Computer
Science/ IT
3,000
4,000
4,500
7,000
Systems Engineer
Bachelor’s Degree in Computer
Science / IT
3,000
4,500
5,000
6,500
Database Administrator
Bachelor's Degree in Computer
Science / IT
3,000
4,500
5,000
8,000
Network Support Engineer
Bachelor’s Degree in Computer
Science / IT
3,000
5,000
6,000
7,500
Wintel Systems Administrator
Bachelor’s Degree in Computer
Science / IT
3,000
4,500
5,000
6,500
Network Administrator
Bachelor’s Degree in Computer
Science / IT
3,000
5,000
N/A
N/A
UNIX Administrator
Bachelor’s Degree in Computer
Science / IT
N/A
N/A
4,500
7,000
15,000
Job Descriptions
Job Descriptions
Network Engineer
Designs and operates the network infrastructure for an organisation. Responsible for 100% uptime of all
networks. Reports to the Network or IT Manager.
Systems Analyst
Responsible for working with end users to understand requirements, design of functional specifications and
data flow diagrams, code development, testing and delivery of software applications. Reports to a Project
Manager.
MIS/ IT Manager
Manages the overall operations for IT within the organisation for a specific location or country. Reports to the
CIO or the Head of IT.
Systems Engineer
Part of the IT team, responsible for operating the Window and UNIX Servers in the data centre. Responsible
for the 100% uptime for these servers and its related applications. Reports to the Infrastructure Manager or
IT Manager.
Database
Administrator
Responsible for operating Database Servers - Oracle or SQL Server or DB2 or Sybase in data centres and for
100% uptime for these servers and related applications. Reports to the Infrastructure or IT Manager.
Network Support
Engineer
Responsible for operating the network infrastructure for an organisation and for uptime of all networks.
Reports to Network or IT Manager.
Wintel Systems
Administrator
Part of the IT team, responsible for operating the Windows Servers in the data centre. Responsible for the
100% uptime for the Windows Servers and its related applications. Reports to the Infrastructure Manager.
Network Administrator
Responsible for operating the network infrastructure for an organisation and for uptime of all networks.
Reports to the Network or IT Manager.
UNIX Administrator
Responsible for operating the UNIX Servers in data centres and for 100% uptime for the UNIX Servers and
related applications. Reports to the Infrastructure Manager or the IT Manager.
Application Project
Manager (ERP)
Manages one or more application projects from the design phase through to delivery per end-user
specifications. Reports to the Project Director or Head of IT.
Infrastructure Project
Manager
Manages one or more infrastructure related projects from design phase through to roll-out. Reports to the
Director of Infrastructure or Head of IT.
IT Security Manager
Designs and operates the IT Security infrastructure for an organisation. Responsible for creating and
administering security policies and managing corporate Firewalls, DMZ servers as well as providing antivirus solutions. Reports to Director of Infrastructure or Head of IT.
29
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
31
Information Technology
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Helpdesk Analyst / Helpdesk Level 1
Diploma in IT / Bachelor's
Degree in Computer Science
2,000
3,500
N/A
N/A
Helpdesk Level 2 / Level 3
Diploma in IT / Bachelor’s
Degree in Computer Science
N/A
N/A
3,500
8,000
Web Designer
Diploma in IT / Bachelor’s
Degree in Computer Science
2,000
4,000
4,500
5,500
Programmer
Diploma in IT / Bachelor’s
Degree in Computer Science
2,500
4,000
4,500
5,500
Bachelor's Degree in Computer
Science / IT
3,000
5,000
5,500
6,500
Software Engineer
RETAIL
Job Descriptions
Helpdesk Analyst /
Helpdesk Level 1
Responsible for performing level 1 - basic IT troubleshooting services. Involved in creating tickets for tracking
IT issues and escalation of issues to level 2 teams if issues remain unresolved. Reports to the Helpdesk
Manager, who has the responsibility of overseeing all Helpdesk Analysts.
Helpdesk Level 2 /
Level 3
Part of the technical service desk that provides support round the clock. With their advanced knowledge
in hardware and networked computer system environments and peripheral device capabilities, they
are responsible for the troubleshooting of hardware and software, as well as the operation of business
software applications.
Web Designer
Responsible for the design and development of the User Interface for the internet/ intranet related web
pages. Reports to the Web Developer or Project Manager.
Programmer
Responsible for code development, testing and delivery of software applications. Reports to the Systems
Analyst or Project Manager.
Software Engineer
Responsible for design of data flow diagrams, code development, testing and delivery of software
applications. Reports to an Application Project Manager.
2014 saw the arrival of many new brands as well as the opening of several flagship stores
along Orchard Road and also in the CBD. This includes Jack Wills, which opened its first store
in the country at Raffles City Shopping Centre and South Korean beauty brand Etude House,
which unveiled its 2,300 sqm flagship store, the largest in the world, at Wisma Atria. The retail
industry also underwent a transformation in 2014 with more and more retailers choosing to
forgo ubiquitous shopping complexes for quieter and more obscure niche locations, such as
shophouse enclaves, beneath HDB blocks in quiet neighbourhoods, and in the ancillary retail
space of obscure industrial building. Some even choose to operate from remote and private
sites removed from the hustle and bustle of urban life and rely on social media and the internet
to attract walk-in customers.
At Adecco, we recognise luxury retail as one of the fastest growing sectors in Asia, with the
region becoming one of the most important geographies for many of the world’s leading luxury
brands. With this growth comes the continual need for retail professionals who can support the
development of luxury brands and who are able to operate in either a fast-paced boutique or
dynamic luxury brand office environment.
Adecco has seen a strong demand for the hiring of service and sales workers, with the services
industry accounting for four in five of all vacancies in September 2014. The opening of new
shopping malls has also supported robust hiring in wholesale and retail trade.
32
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Retail
33
Retail
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Monthly Salary (S$)
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Beauty Advisor
‘O’ / ‘N’
1,300
2,000
N/A
N/A
Beauty Trainer
Diploma in Beauty Therapy or
Make-up Artistry
N/A
N/A
3,000
4,500
‘O’ / ‘N’
N/A
Counter Manager
Position
2,000
‘O’ / ‘N’
Merchandising Manager
Promoter / Retail Assistant
Retail Coordinator
2,000
3,000
N/A
Exp. 5 years and up
Max. (S$)
Min. (S$)
Max. (S$)
Diploma / Degree in marketing
or relevant business discipline
N/A
N/A
4,000
7,500
Diploma in Visual
Merchandising or equivalent
2,000
2,500
N/A
N/A
‘O’
4,000
5,000
5,500
8,000
Brand Coordinator
Diploma / Degree in marketing
or relevant business discipline
2,000
5,000
N/A
N/A
Brand Manager
Diploma / Degree in marketing
or relevant business discipline
N/A
N/A
5,000
10,000
Diploma / Degree
N/A
N/A
3,500
7,000
Retail Operations Manager
4,000
Store Manager
Merchandising Assistant
Exp. 0-5 years
Min. (S$)
Visual Merchandiser
N/A
Qualification
N/A
Diploma / Degree
N/A
N/A
4,000
8,000
‘O’ / ‘N’
1,200
2,000
N/A
N/A
'O' / Diploma
2,000
2,500
N/A
N/A
Customer Service / Relations Manager
Job Descriptions
Job Descriptions
Beauty Advisor
Performs preliminary skin diagnosis and provides customer service in product selection. Assists in counter
operations and updates sales records.
Retail Operations
Manager
Oversees entire retail channel operations including inventory, store planning & maintenance, business
development, talent planning, training & development and financial reporting.
Beauty Trainer
Develops and conducts training sessions for beauty advisors. Analyses market trends to improve and
update training materials and techniques.
Visual Merchandiser
Maintains and updates marketing collaterals in retail stores to maximise sales and in accordance with
branding guidelines.
Counter Manager
Responsible for smooth operations and profitability of retail counters. Manages, motivates and trains beauty
advisors.
Store Manager
Oversees retail operations, inventory control, training & development, sales generation, talent planning,
visual merchandising and store maintenance.
Merchandising
Assistant
Supports buyers in merchandise planning, merchandise performance analysis and inventory reports.
Brand Coordinator
Assists in advertising, media, events co-ordination and liaison with agencies. Provides administrative
support to the marketing team.
Merchandising
Manager
Leads a team of buyers and responsible for sourcing of product ranges. Understands and analyses market
performance. Allocates budget to respective department buyers.
Brand Manager
Promoter /
Retail Assistant
Performs frontline sales and customer service duties.
Identifies, develops, and evaluates marketing strategy and direction. Consults with product development
personnel on product specifications. Formulates and leads marketing activities and policies to promote
products and services, working with marketing partners and agencies. Handles budgeting and allocation of
resources. Measures and analyses ROI.
Retail Coordinator
Provides administrative support for retail channels. Updates and performs basic analysis for sales and
market trends. Conducts inventory checks. Assists in retail staff management.
Customer Service /
Relations Manager
Handles enquiries and feedback from customers. Implements loyalty programmes to encourage customer
retention.
34
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Life Sciences
Monthly Salary (S$)
Position
Life Sciences
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Medical Sales Executive
Degree
4,500
6,000
N/A
N/A
Sales Manager / Business Manager
Degree
4,500
6,000
6,500
9,000
Product Manager
Degree
4,500
6,000
6,500
9,000
Regional Marketing Manager
Degree
N/A
N/A
8,000
12,500
Head of Marketing
Degree
N/A
N/A
10,000
15,000
General Manager
Degree / MBA
N/A
N/A
12,000
22,000
Job Descriptions
As Asia’s leading location for medical technology, Singapore’s
biotechnology industry remains active and vibrant, and has largely
remained resilient to market downturns or blips. Home to over
30 medical technology companies, Singapore also serves as the
regional headquarters for the top 10 medical technology companies.
Having tripled its manufacturing output from S$1.5 billion in the year
2000 to about S$4.3 billion in 2011, the medical technology industry
in Singapore has also more than doubled its manpower base from
4,000 to 9,000 and is on track to achieve its target of S$5 billion in
manufacturing output by 2015.
As the leading logistics hub globally, Singapore is also Asia’s fastest
growing Bio-Cluster, presenting strategic partnership opportunities
with research institutes, corporate labs and public hospitals. With an
integrated research ecosystem that enables companies to access
multidisciplinary capabilities in a single location, many of the world’s
leading biomedical sciences companies (including GlaxoSmithKline,
Novartis and Takeda) are also leveraging Singapore as a home base
to drive innovation, growing the nation’s biopharmaceutical industry by
more than 30%.
Earmarked by Singapore’s Economic Development Board as being a
strategic sector, the biomedical and healthcare industry will likely see
more investments from companies and institutions and, as a result,
more hiring opportunities. The biomedical sector is still on track to
Life Sciences
Professional
2013 - 2014
125
%
generate 15,000 jobs in Singapore by 2015 and employment prospects
in this sector remain strong, especially for highly experienced
professionals. Adecco has seen a continuing demand for talent from
contract research organisations, 2nd tier pharmaceutical companies,
as well as from healthcare providers.
As with most industries, the low unemployment rate makes it
a candidate’s market and wage pressure with employers will
undoubtedly remain high - with experienced professionals still looking
for significant salary increases before making a decision to move.
There is still the situation where positions in companies can remain
vacant for an inordinate amount of time due to the challenges of
finding a suitable candidate. This is an area that human resources
professionals within medical and science organisations will be closely
focusing on.
Medical Sales
Executive
Achieves sales, distribution, market share and profitability objectives. Responsible for weekly volume sales
forecasts and performance.
Sales Manager/
Business Manager
Manages the sales team to achieve set targets. Prepares sales strategies, conducts business development
and contributes to overall compant growth. Actively involved in new product launches, brand promotions,
conducting hands-on workshops/training and seminars.
Product Manager
Develops strategic product marketing plans in line with company strategy. Continually assesses the impact
of the marketing plan and adapts as necessary.
Regional Marketing
Manager
Analysis of individual markets. Develops and implements product marketing strategy - that includes all
aspects of the marketing mix.
Head of Marketing
Responsible for developing and implementing marketing plans and pricing strategies. Ensures achievement
of agreed sales, market share and profitability objectives.
General Manager
Leads the management team. Accountable for sales and profitability targets. Responsible for overall
organisational development and resources allocation.
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Salary Guide Singapore 2015
Salary Guide Singapore 2015
37
Life Sciences
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Clinical Research Associate
Diploma
3,000
6,000
N/A
N/A
Regulatory Affairs Executive
Diploma / Degree
3,500
8,000
N/A
N/A
Clinical Research Manager
Diploma / Degree
N/A
N/A
6,000
12,000
Degree
N/A
N/A
11,000
20,000
Regulatory Affairs Manager (Regional)
Logistics
& Supply Chain
Job Descriptions
Clinical Research
Associate
Conducts pre-study, initiation, interim and close out monitoring visits. Coordinates and performs
comprehensive site management.
Regulatory Affairs
Executive
Liaises with local regulatory authorities and area/ international regulatory to deliver timely license
approvals.
Clinical Research
Manager
Leads the clinical research team and ensures the unit's participation in clinical development programmes.
Ensures clinical trials are conducted in required timeframes, cost and quality standards and according to
SOPs and ICH GCP.
Regulatory Affairs
Manager (Regional)
Liaises with in-country regulatory teams to deliver timely license approvals and associated matters.
Since the Global Financial Crisis, Asia has risen to become the new economic powerhouse and
as a result, many organisations are looking towards the region to expand their businesses.
There is a surge of investments pouring in from the West and the Asian region needs to move
swiftly to accommodate incoming interests. In the 2014 Logistics Performance Index, Singapore
was ranked as the Number One Logistics Hub. Thanks to its strategic location in the heart of
Southeast Asia and at the nexus of major shipping lanes, Singapore has become an important
logistics hub and conduit for world trade. The result of this is that today, Singapore is a prime
location for major logistics firms. Currently, 20 of the top 25 global logistics players have
operations in Singapore and most of these companies, such as DHL, Kuehne + Nagel, Sankyu,
Schenker, Toll, UPS and Yusen Logistics, have set up regional or global headquarters.
At the same time, the expansive base of leading global logistics players, world-class
infrastructure and excellent global connectivity have made Singapore the preferred logistics
and supply chain management hub for leading manufacturers across industries, which include
Avaya, Diageo, Dell, Hewlett Packard, Infineon, LVMH, Novartis, ON Semiconductor, Panasonic,
and Siemens Medical Instruments.
This means that Logistics and Supply Chain professionals will have ample opportunities to take
up roles with some of the major global players across a variety of industries. Adecco expects to
see higher demand for roles such as transport and logistics proffessionals, which account for
one of the top 5 positions that are sought by our clients.
38
Salary Guide Singapore 2015
Salary Guide Singapore 2015
Logistics & Supply Chain
Logistics & Supply Chain
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Monthly Salary (S$)
Position
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
‘O’ / Diploma
N/A
N/A
2,500
4,000
Warehouse / Store Assistant
PSLE / ’O’ / ’N’
1,500
2,500
N/A
N/A
Logistics Specialist
Warehouse Supervisor
‘O’ / Diploma
2,500
4,000
N/A
N/A
Planner
Diploma / Degree
2,000
4,000
4,000
7,000
Warehouse Manager
Diploma / Degree
N/A
N/A
4,000
7,500
Order Fulfillment Representative
Diploma / Degree
2,300
4,000
N/A
N/A
Logistics Assistant
‘O’ / ’N’ / Diploma
1,500
2,500
N/A
N/A
Shipping Coordinator / Assistant
‘O’ / ’N’ / Diploma
1,500
2,500
N/A
N/A
Logistics Specialist
Diploma
1,800
2,500
N/A
N/A
Shipping Executive
‘O’ / ’A’ / Diploma
2,500
4,000
N/A
N/A
Secondary Education / Class 3
license required
2,000
2,500
2,500
3,500
Driver (Goods / Products)
Job Descriptions
Job Descriptions
Warehouse /
Store Assistant
Handles basic warehouse operations, including receiving, packing, checking and storing of goods.
Logistics Specialist
Warehouse Supervisor
Supervises warehouse staff. Ensures proper human resources utilisation and deployment. Responsible for
inventory management and other associated activities.
Manages import, warehouse, delivery and export operations. Tracks shipments from overseas plants
and suppliers. Liaise with forwarders on incoming shipments and export arrangement and requesters on
providing shipment status update. Supports month end and quarter end closing for import, warehouse,
delivery and export operations.
Planner
The Planner manages inventory targets and draws up the master plan to conduct forecasting analyses.
They are also responsible for continuously improving forecasting techniques, methods and approach while
designing and generating statistical forecast reports.
Order Fulfillment
Representative
Maintains customer relationships by supporting the fulfillment process and ensuring customer satisfaction.
Shipping Coordinator /
Assistant
Processes and handles all import and export shipping documentations. Coordinates with freight forwarders
and agents for courier shipment and daily transport arrangements. Follows-up on the status of shipments.
Shipping Executive
Attends to customer freight bookings/reservations with carriers, trucking, haulage and warehousing
arrangements. Prepares weekly and monthly shipment summary reports. Prepares shipping invoices and
monthly statements.
Driver (Goods /
Products)
Drives van/small lorry to deliver goods to their destination and expected to help with the loading and
unloading of products. Able to speak and write English.
Warehouse Manager
Plans and manages the storage and retrieval process. Manages all aspects of warehouse operations.
Logistics Assistant
Assists in basic warehouse operations - that includes packing, unpacking and basic paperwork.
Logistics Specialist
Manages import, warehouse, delivery and export operations. Tracks shipments from overseas plants
and suppliers. Liaise with forwarders on incoming shipments and export arrangement and requesters on
providing shipment status update. Supports month end and quarter end closing for import, warehouse,
delivery and export operations.
39
40
Salary Guide Singapore 2015
Salary Guide Singapore 2015
41
Logistics & Supply Chain
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Transportation Specialist
Diploma / Degree
2,000
4,000
4,000
7,000
Procurement Specialist
Diploma / Degree
2,500
4,000
N/A
N/A
Procurement Manager
Diploma / Degree
N/A
N/A
4,000
9,000
Supply Chain Executive
Diploma / Degree
2,500
4,500
N/A
N/A
Supply Chain Analyst
Diploma / Degree
N/A
N/A
3,500
5,500
Supply Chain Manager
Diploma / Degree
N/A
N/A
5,000
8,500
Banking
Back Office, Middle Office, Front Office
Job Descriptions
Transportation
Specialist
Responsible for the execution and management of international and domestic transportation as well
as develops and improves transportation processes with consideration of network optimisation. The
Transportation Specialist also leads logistics and transportation operation readiness programs or projects
and oversees the day-to-day operations.
Procurement Specialist
Interfaces with contract manufacturers for demand/order requirements. Negotiates with vendors for pricing
and service KPI’s.
Procurement Manager
Designs, implements, monitors and maintains controls and processes for the purchase while keeping the
procurement strategy, policy and all procedures updated and relevant at all times.
Supply Chain Executive
Manages the order fulfillment process. Handles forecasting, purchasing, delivery coordination and
management and inventory.
Supply Chain Analyst
Conducts operational and supply chain control assessment reviews at site operations, analyses current
methods, processes and procedures and recommends improved methodologies to conduct process
improvement projects in the supply chain. Assists in monitoring and execution direction for development
work on more complex supply chain projects.
Supply Chain Manager
Responsible for supplier relationship management, materials planning and procurement. Develops policies
and material control systems to reduce costs and streamline procedures.
Asset size
From
SGD$3.7 trillion
The banking and finance industry has evolved significantly over the last few years, since the
Global Financial Crisis and its subsequent recovery. There is no doubt that the industry has
made some substantial realignment and hiring activity among banking and financial services
firms has grown in 2014. This year, we expect that the trend will continue as Singapore is
strategically located in a region of opportunities. As an international financial centre with a
cost-competitive pro-business environment and an effective regulatory environment, Singapore
is expected to remain among the world’s most active hiring markets for Finance Professionals.
At the same time, with an asset size of almost SGD$3.7 trillion3 the banking sector has been
critical to Singapore’s role in financing local and regional growth, in facilitiating trade, corporate
finance and the building of infrastructure.
The banking sector covers roles in banks, insurance and financial institutions, including
risk, compliance, finance and accounting, and operations. Banks in Asia want Credit-Risk
professionals to help them with stress-test and other risk-mitigation work. Adecco expects
that in 2015 there will be a demand for candidates with expertise in Model Development,
Model Validation and Risk Analytics to fill roles in these areas. Additionally, due to the need to
expand banking infrastructure investment in Asian economies, there is a higher demand for
Project-Finance Managers and IT staff specialised in the Banking Sector. Banking-tech jobs in
derivatives will also be picking up. Private Banking, especially Wealth Management is an area
that is currently seeing the greatest expansion and as such, will have the highest hiring budget.
Candidates with strong communications skills in English and knowledge of derivatives will be in
high demand.
3
As of December 2013
42
Salary Guide Singapore 2015
Salary Guide Singapore 2015
banking
banking
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Min. (S$)
Monthly Salary (S$)
Position
Exp. 5 years and up
Max. (S$)
Min. (S$)
Max. (S$)
Settlements
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Audit
Analyst
Diploma / Degree
2,000
5,000
N/A
N/A
Associate / AVP
Diploma / Degree
N/A
N/A
5,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
Analyst
Degree
2,800
6,500
N/A
N/A
9,000
Associate / AVP
Degree
N/A
N/A
6,500
9,500
9,000
17,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
9,500
17,000
13,000
20,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
13,000
25,000
Analyst
Degree
2,800
5,500
N/A
N/A
Associate / AVP
Degree
N/A
N/A
5,500
10,500
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,500
17,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
15,000
25,000
Analyst
Degree
3,000
5,500
N/A
N/A
Degree
N/A
N/A
5,500
10,000
Corporate Actions
Compliance
Analyst
Diploma / Degree
2,000
5,000
N/A
N/A
Associate / AVP
Diploma / Degree
N/A
N/A
5,000
9,500
VP
Bachelor’s / Master’s Degree
N/A
N/A
9,500
17,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
13,000
20,000
Treasury Operations
Middle Office
Back Office
Qualification
Operational Risk
Analyst
Diploma / Degree
2,000
6,500
N/A
N/A
Associate / AVP
Diploma / Degree
N/A
N/A
6,500
9,500
Associate / AVP
VP
Bachelor’s / Master’s Degree
N/A
N/A
9,500
17,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,000
17,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
13,000
20,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
14,000
25,000
Analyst
Diploma / Degree
2,000
4,500
N/A
N/A
Associate / AVP
Diploma / Degree
N/A
N/A
4,500
8,500
VP
Bachelor’s / Master’s Degree
N/A
N/A
8,500
17,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
13,000
20,000
Documentation
Job Descriptions
Job Descriptions
Settlements
Based in the operations department, a Settlements specialist will be responsible for trade confirmations,
monitoring and reporting.
Audit
Responsible for examining, verifying and reporting on the accuracy of records.
Compliance
Corporate Actions
Based in the operations department, a Corporate Actions specialist will manage operational situations
around actions such as splits, dividends, mergers and acquisitions.
Responsible for overseeing, implementing and ensuring that departments are working within set guidelines
set by governmental financial bodies.
Operational Risk
Treasury Operations
Responsible for accounting, reporting and monitoring - Treasury Operations Specialists are responsible for
back office processes throughout debt, cash and investment operations.
Responsible for the management of risk not based on direct investment activities. Including, but not limited
to, processes, people and systems.
Documentation
An Operations-based role is reponsible for drafting documentation for derivative trade confirmations.
43
44
Salary Guide Singapore 2015
Salary Guide Singapore 2015
banking
banking
Monthly Salary (S$)
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Min. (S$)
Position
Exp. 5 years and up
Max. (S$)
Min. (S$)
Qualification
Max. (S$)
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Fund Management
Market Risk
Analyst
Degree
3,500
6,000
N/A
N/A
12,000
Associate / AVP
Degree
N/A
N/A
6,000
10,000
12,000
15,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,000
15,000
15,000
25,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
15,000
25,000
Analyst
Degree
4,000
6,500
N/A
N/A
Associate / AVP
Degree
N/A
N/A
6,500
10,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,000
16,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
16,000
25,000
Analyst
Degree
3,500
6,500
N/A
N/A
Associate / AVP
Degree
N/A
N/A
6,000
10,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,000
15,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
15,000
25,000
Analyst
Degree
3,000
6,000
N/A
N/A
Associate / AVP
Degree
N/A
N/A
6,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
Investment Banking
Client Services
Analyst
Degree
3,000
5,500
N/A
N/A
Associate / AVP
Degree
N/A
N/A
5,500
10,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,000
14,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
14,000
20,000
Front Office
Middle Office
45
Private Equity
Job Descriptions
Job Descriptions
Market Risk
Responsible for managing the risk of investment activities.
Fund Management
Responsible for overseeing and making investment decisions for a mutual or hedge fund.
Client Services
Responsible for supporting clients via account maintenance and relationship management.
Investment Banking
Responsible for proving advisory services for mergers, acquisitions and other types of financial transactions.
Assist institutions to raise money by issuing and selling securities in the primary market. They also assist in
raising funds in the capital markets.
Private Equity
Responsible for managing buyouts, venture capital and/or mezzanine financing activities for privately held
entities.
46
Salary Guide Singapore 2015
Salary Guide Singapore 2015
banking
Monthly Salary (S$)
Position
Qualification
Exp. 0-5 years
Exp. 5 years and up
Min. (S$)
Max. (S$)
Min. (S$)
Max. (S$)
Diploma
1,500
3,000
N/A
N/A
Bank Officer
Diploma / Degree
1,800
6,000
N/A
N/A
Personal Financial Consultant
(Telesales)*
Diploma / Degree
2,500
8,000
N/A
N/A
Business Development Officer
(Telesales)*
‘N’ / ’O’ / Diploma
1,800
6,500
N/A
N/A
Phone Banking Officer
‘N’ / ’O’ / Diploma
1,800
3,500
3,500
5,500
Analyst
Degree
3,000
6,500
N/A
N/A
Associate / AVP
Degree
N/A
N/A
6,000
10,000
VP
Bachelor’s / Master’s Degree
N/A
N/A
10,000
15,000
SVP / Director
Bachelor’s / Master’s Degree
N/A
N/A
15,000
25,000
Retail Banking
Front Office
Bank Teller
Corporate Banking
*The salaries of these roles include commissions.
Job Descriptions
Bank Teller
Responsible for processing transactions for retail banking customers.
Bank Officer
Performs customer service, administrative and/or accounting duties. Processes and verifies documentation,
reports and data within a retail bank.
Personal Financial
Consultant (Telesales)
Works with customers to develop individualized financial plans for savings, retirement, investments and
insurance. Financial planning certification required in order to be licensed to sell financial products.
Business Development
Officer (Telesales)
Acquire new and existing customers for credit cards and/or personal/instalment loans through outbound
calling. Phone Banking Officer
Responsible for managing customer queries and/or complaints in voice process (inbound & outbound).
Corporate Banking
Responsible for banking services tailored for large organisations, including financing and cash
management.
47
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Salary Guide Singapore 2015
Adecco S.A. is a Fortune Global 500 company and the global leader in HR services.
The Adecco Group network connects over 650,000 associates with business clients
each day through its network of over 31,000 employees and 5,100 offices in over 60
countries and territories around the world. Registered in Switzerland, and managed
by a multinational team with expertise in markets spanning the globe, the Adecco
Group delivers an unparalleled range of flexible staffing and career resources to
corporate clients and qualified associates.
Established in Singapore in 1985, Adecco Singapore offers a comprehensive range
of services that includes temporary and contract staffing, permanent recruitment,
outsourcing, executive search, leadership development, career management and
outplacement. Services are delivered through a network of general and professional
staffing offices.
For further details, visit adecco.com.sg or email [email protected]
CONNECT TODAY!
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Disclaimer:
The data and information contained in the Adecco Singapore Salary Guide 2015 is for general guidance only and shall not be deemed as exhaustive. The information listed here may not be reproduced in whole
or in part without the express written consent of Adecco Singapore. Please contact Adecco Singapore should you have any queries or require more information. Adecco Singapore or any of its stakeholders shall
not be liable for any inaccuracy(ies) or misstatement(s) contained in the Adecco Singapore Salary Guide 2015.
Adecco Personnel Pte Ltd
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