Microsoft
Dynamics
Case Study
Leading baked good manufacturer and
distributor experiences unprecedented
growth, improved communications, time
savings and cost reductions.
Food sector
Case study
J.S.B. Industries optimized production, managed expanding
Since its inception in 1978, J.S.B Industries dba
customer demand and kept profit margins high creating
outdated software had halted expansion and
Muffin Town has grown exponentially, however
an unprecedented twenty-percent sales growth with the
sidelined the potential for future growth.
implementation of ColumbusFood.
For the last fifteen years, Muffin Town relied
on MAS 90 to meet their accounting and
operational needs. However, Muffin Town’s
employees relied on manual processes to
operate the business day-to-day. Employees
had to complete visual stock confirmations to
obtain accurate information and were required
to store information in multiple disparate
spreadsheets to manage daily operations. “I
spent up to 60% of my time patching things
together. I dreaded it,” says Brian Anderson, Vice
President, Information Technology, Muffin Town.
Realizing this Muffin Town’s management team
sought a solution that could help support their
business’ current and future growth goals.
Solution
Muffin Town conducted a thorough evaluation
of vertical specific solutions to meet their unique
needs and requirements. Management sought
a solution that could be future proof and user
friendly and easy for employees to learn. In
addition, Muffin Town required a solution with
robust food processing functionality that could
help them manage their growing customer base
and 24 hour production schedule that produced
over 1 million muffins per week.
Client
J.S.B. Industries dba
Muffin Town
Industry
Food Processing and
Distribution
Client Overview
For over 30 years, Muffin Town, has manufactured and distributed quality baked goods to
schools, institutions, supermarkets and other food service providers nationwide. A subsidiary of
J.S.B. Industries, one of America’s leading bakeries, Muffin Town’s 80,000 square foot, 24-hour
production plant produces premium quality muffins, and a wide variety of bagels, corn breads,
cakes, donuts, crisps, brownies and other specialty products
Muffin Town selected ColumbusFood
Food built
Production Control provided robust production
Benefits on Microsoft Dynamics NAV. ColumbusFood
control functionality that many food processors
“I don’t know how I would run the business
offered a team of industry professionals
require. Ingredients were tied to formulas which
without ColumbusFood’s solution, I don’t know
and provided Muffin Town the specific food
allowed Muffin Town to automatically report
if we would be in business right now if it weren’t
processing functionality that they sought,
the consumption of raw materials when the
for the implementation,” explains Anderson.
including: Formulation, Production Planning
production of an intermediate was recorded.
and Production Control. Additionally, Microsoft
Most importantly, the individual user maintained
Dynamics NAV’s familiar Microsoft Office look
complete control at all times and could manually
fulfilled management’s need for a solution
modify the values based on previous settings.
accounting have given Muffin Town great
A Partner with Deep Industry Expertise renewed hope for continued success in the ever-
Selecting ColumbusFood
Food as a strategic partner
expanding growth years to come.
that would be easy for their employees to use
and learn.
Integration of all aspects of inventory,
production, quality control, purchasing and
pride in their quality products and services and
Industry Specific Functionality
was an obvious based on their team member’s
ColumbusFood
Food provided Muffin Town industry
deep industry expertise and in depth knowledge
specific functionality that could meet their
of Microsoft’s technology stack.
products without running out of product and
“Implementation went great. We worked one on
ship. Before we constantly ran out of things, not
one with the Columbus team. The whole team
anymore,” says Anderson.
current and future business needs. Formulation
capabilities allowed Muffin Town to fully define
the methodology used in manufacturing their
extensive line of various baked products. With
this functionality they were able to create
formulas and assign ingredients to these
procedures.
caught on better than I expected and we went
‘live’ better and smoother than expected. I liked
Columbus, the solution, and the people that we
worked with throughout the process. I could tell
by looking at the solution it was the software for
Production Planning and scheduling was
us, it was customizable, provided easy reports,
utilized for both make-to-order and make-to-
and we can get a lot of data out of the database,”
stock forecasts. This provided Muffin Town
says Anderson.
“ColumbusFood has allowed us to produce more
packaging. It tells us when to reorder, when to
“A twenty percent increase in sales, we are
going to grow out of this building; we can’t keep
up! I wish we had bought ColumbusFood years
earlier. If we hadn’t purchased when we did I can’t
imagine what would have happened.”
the capability to take forecasted amounts into
account along with existing sales orders when
determining demand for a particular item.
I don’t know how I would
run the business without
ColumbusFood. I don’t know
if we would be in business
right now if it weren’t for
the implementation.
Brian Anderson, Vice President,
Information Technology, Muffin Town.
At Columbus, we help our customers digitally transform their businesses
To learn more about how Columbus can
and improve the value realization of their business application investments.
help you digitally transform your business,
We mitigate the inherent risks associated with implementing, upgrading
contact your local Columbus office.
and replacing legacy ERP systems. We lead our customers with best-practice
consulting services we have refined over thousands of engagements. We take
care of our customers and aspire to keep them for life.
www.columbusglobal.com