Pulse Mobile Supported Platforms Guide
Pulse Supported Mobile
Platforms
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
Contents
Introduction3
Definitions 3
Qualified Platform 3
Compatible Platform3
Related Documents3
1. What’s New3
2. Pulse Versions4
3. Client Support Matrix4
4. Server Support Matrix5
5. Browser Support Matrix5
6. Feature Support Matrix6
7. Personal Data Erased by Handset Wipe
9
8. Changes to this document from the previous release (5.0R5)
9
Appendix 1 – Vendor Specific Features 1
a. Vendor: Samsung1
b. Vendor: Lenovo3
c. Vendor: KDDI Pantech3
d. Vendor: Motorola3
e. Vendor: Panasonic3
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
Introduction
Pulse is a dynamic, integrated network client. A core component of Pulse Platform, Pulse delivers integrated,
anytime/anywhere connectivity, acceleration, and security, while drastically simplifying user experience. With
Pulse, users no longer need to interact with network access and security software.
Definitions
Qualified Platform
The platforms listed in the “qualified” category have been systematically tested by Pulse Secure Quality
Assurance department as part of the release covered by the Supported Platforms document.
Compatible Platform
The platforms listed in the “compatible” category have not been systematically tested by our QA department in
this release but are based on testing in previous releases and knowledge of the platform Pulse Secure expects
that the functionality will work and will fully support these platforms.
Related Documents
• Secure Access Supported Platform Guide (8.0)
• Pulse Supported Platforms Guide (5.0)
• Pulse Migration Guide
• Pulse Installation and Configuration Guide 1. What’s New
• Pulse App Connect (PAC) license enforcement
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
2. Pulse Versions
This table calls out the latest version of Pulse for various mobile platforms. It should be noted that different
platforms will have different feature and version upgrade cycles.
Table 1 Pulse Version for each Device Platform
Client Platforms
Pulse Version
iOS
5.0.6
Android
5.0.6
Blackberry
4.1.4
• Starting Pulse 5.0 support for window s mobile and symbian devices w ill be deprecated.
3. Client Support Matrix
The following table captures the mobile platforms and corresponding versions on which the Pulse software from
Table 1 were qualified. Only the latest version of Pulse is qualified against various device platforms.
Table 2 - Device Platform Support Matrix
Platform
Qualified
Compatible
Version
Devices
iOS
7.1.1, 7.1, 7.0, 6.1.3
iPhone5s, iPad
Air,iPhone 5, iPhone
4 and 4S, iPad 4, iPad
Mini
Android
2.3.5, 4.0, 4.2, 4.3,
4.4.x
Samsung Galaxy S3,
S4, S5, 10” Tablet,
Galaxy Note
Google Nexus 4,
Nexus 5, Motorola
Atrix
2.3.7, 3.x
Various
Blackberry
7.0, v6.0.0.246
Torch, Bold, Curve
v5.0,7.0, 7.1
Bold 9790
© 2015 by Pulse Secure, LLC. All rights reserved
Version
Devices
iPod Touch
(running iOS6
and above)
iPad2, iPad3
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Pulse Mobile Supported Platforms Guide
4. Server Support Matrix
Pulse interoperates with a variety of Pulse Secure server devices like the Secure Access and Mobile Security
Gateway.
Table 3 - Interoperability Matrix
Platform
Secure Access
Mobile Security Gateway
Qualified
Compatible
Qualified
Compatible
iOS
8.0R5, 7.4R10
7.2Rx, 7.3Rx
MSG4.2R10
MSG4.2R9, MSG4.2R8
Android
8.0R5, 7.4R10
7.2Rx, 7.3Rx
MSG4.2R10
MSG4.2R9, MSG4.2R8
X+
MSG4.2R10
Blackberry
+ Blackberry platforms support IKEv2 VPN when used against a Pulse SA or Junos SRX Gateway. From the
support standpoint, they should be considered a “Compatible” platform.
5. Browser Support Matrix
Mobile Security Gateway console and Dashboard are compatible with these desktop browsers.
Table 4 – Browser Compatibility Matrix
Browser Family
Versions
Qualified
Compatible
Microsoft Internet Explorer
9
10
FireFox
17, 15, 14
Google Chrome
23, 21
Safari
5.1
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
6. Feature Support Matrix
Feature
iOS
Android
BlackBerry
X
X
X
X
X
X
X
X
X
X
Backup/Restore Contacts &Calender
X
X
Contacts Log
X
X
Alarm On/Off
Antispam
Antivirus
Application Inventory
X
Application Removal
Automatic Registration
Control DeviceEncryption
X
X
ControlSD Card Encryption
X
Samsung
Dashboard Web Portal
X
X
X
Device Identity Servers
X
X
X
Disable Voice
X
EnterpriseVPN Support
X
See Appendix 1
IPSecto SRX
Exchange Provisioning
X
Samsung
X
X
X
X
X
Firewall
GPS Location/Tracking
GPS Theft On/Off
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
Feature
iOS
Android
BlackBerry
X
X
X
X
Lock on SIM Change
X
X
Log Event/Size Limits
X
X
Images Log
Lock/Unlock Handset
X
Log E-Mail
X
Log MMS Messages
X
Log SMSMessages
X
Log Web Images
X
X
Malware Scan Interval
X
Monitorand Control Report
X
X
Passcode Requirements
X
X
Policy Based Client UI
X
X
ProhibitedApplications
X
X
Restrictions on DeviceUsage
X
X
Rooted Phone/ Jail Break Detection
X
X
ScanCard
X
X
ScanHandset
X
X
Service Bundles
X
X
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
Feature
iOS
Android
BlackBerry
SCEP Server Support
X
Update Profile
X
X
X
Update Virus Definitions
X
X
Voice Log
X
X
VPN Provisioning
X
X
VPN Strong Authentication (PKI or 2FA)
X
X
WIFI Provosioning
X
X
Wipe Handset
X
X
X
X
X
Wipe on SIM Change
Note: For non-qualified mobile platforms, customers may need to provide Pulse Secure with an activated device
if the issue is not reproducible on any of the qualified platform
© 2015 by Pulse Secure, LLC. All rights reserved
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Pulse Mobile Supported Platforms Guide
7. Personal Data Erased by Handset Wipe
Feature
iOS
Android
BlackBerry
Appointments
X
X
Calender Memos
X
N/A
Calender ToDos
X
X
Call History
X
X
X
Contacts
X
X
X
E-mail Boxes
X
Memory Card
N/A
Notes
X
SMS
X
Tasks
X
X
X
N/A
X
8. Changes to this document from the previous release
(5.0R5)
Section
Add
Server Support Matrix
SA8.0R5 and SA7.4R10
Feature Support Matrix
© 2015 by Pulse Secure, LLC. All rights reserved
Drop or Moved
Notes
Added newer versions of SA
under Qualified list
FIPS support on 64-bit
iOS devices
Removed the line stating
there is no support for FIPS
on 64-bit iOS devices.
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Pulse Mobile Supported Platforms Guide
Appendix 1 – Vendor Specific Features
Pulse supports additional enhanced features for certain Android vendors via a special API. The following facts
apply –
• Manufacturer provides a special API that allows this additional functionality to be enabled.
• Typically these enhanced clients are available from the vendor app stores as opposed to the generic
Android marketplace.
• There are country and carrier specific variations on whether these features will be enabled on smart
devices (phones, tablets etc.). Specific details are mentioned below.
a. Vendor: Samsung
Enhanced Features:
In order to get these features working, one needs to install the Samsung-specific Pulse build (i.e. signed by
Samsung) on a Samsung smart device. These features will not work otherwise.
a. Enterprise (Layer 3) VPN
b. Malicious Application detection and removal (a.k.a App Revocation) (only specific devices
marked with **)
Availability: Samsung Marketplace (http://www.samsungapps.com)
Android Version: 2.3.3 and above.
Pulse Version: Pulse for Samsung and Pulse for Galaxy Tab version 3.0.3
Supported Devices:
Samsung Android Device
Pulse MSS Support
Galaxy Tab 10.1
Pulse VPN Support
* Yes
* US Verizon Model needs TouchWiz Update
Galaxy Tab 8.9
Yes
Yes
Galaxy Tab Wi-Fi 10.1
No
Yes
Galaxy Tab Wi-Fi 8.9
No
Yes
Galaxy Tab 7.0
© 2015 by Pulse Secure, LLC. All rights reserved
* Not Supported on US Sprint, AT&T & T-Mobile models
* Needs upgrade to Gingerbread for all others
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Pulse Mobile Supported Platforms Guide
Samsung Android Device
Pulse MSS Support
Pulse VPN Support
Galaxy Note
Yes
Yes
Galaxy S
* Not Supported on US Verizon & China models
* Needs upgrade to Gingerbread for all others
Galaxy S Super Clear LCD
* Not Supported on China models
Galaxy S2
Yes
Yes
Galaxy S2 LTE
Yes
Yes
Galaxy R
Yes
Yes
Galaxy W
Yes
Yes
Galaxy Ace
* Not Supported on China & US models
* Needs upgrade to Gingerbread for all others
Galaxy Pro
Needs Upgrade to GingerBread
Galaxy Y Pro
Yes
Yes
Galaxy Tab Wi-Fi 7.0
No
Needs upgrade to Gingerbread
Illusion
Yes
Yes
Stratosphere
Yes
Yes
Infuse 4G
Needs Upgrade to GingerBread
Captivate Glide
Yes
Yes
Galaxy S II Skyrocket
Yes
Yes
Galaxy Tab 7.0 Plus
Yes
Yes
i777**
Yes
Yes
© 2015 by Pulse Secure, LLC. All rights reserved
2
Pulse Mobile Supported Platforms Guide
It is near impossible to keep the various devices, android software version, vendors and country specific features
current with this table. Although all the Samsung devices ship with the API, Samsung constrains the functionality
on certain platforms by the platform (vendor) key that will not recognize the Pulse Secure signing key. Thus as a
rule of thumb, if Pulse can be installed on a given Android device, the enhanced functionality will be available.
b. Vendor: Lenovo
Enhanced Features: Enterprise (Layer 3) VPN.
Availability: Lenovo Marketplace http://www.mobihand.com/product.asp?id=739637&n=Pulse)Android
Version: 3.1
Pulse Version: 3.0.3
Supported Devices:
Lenovo Thinkpad
Ideapad K1
c. Vendor: KDDI Pantech
Enhanced Features:
Enterprise(Layer3) VPN
Android Version: 2.3.3 and above
Pulse Version: 3.0.3
Supported Devices: EIS01PT
d. Vendor: Motorola
Enhanced Features:
Enterprise (Layer 3) VPN
Android Version:
See details below.
Pulse Version: 3.0.3
Supported Devices:
Droid RAZR and Droid RAZR Maxx
(Gingerbread and ICS)
Droid4 (Gingerbread)
Xyboard tablet (ICS)
RAZR UMTS (ICS)
e. Vendor: Panasonic
Enhanced Features:
Enterprise (Layer 3) VPN
Android Version: 3.2 and above
Pulse Version: 3.0.3
Supported Devices:
JT-H581VT(10 inch)
JT-H580VT(7inch)
© 2015 by Pulse Secure, LLC. All rights reserved
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