ANNUAL HSE P E R F O R M A N C E R E P O RT 2 0 1 2 ANNUAL HSE PERFORMANCE REPORT 2012 Table of Contents 2012 was the second consecutive year we achieved zero lost time injuries (LTI). We had more than 17,000 combined days without LTI on our vessels and more than 10,000 safety observations were reported by our fleet, thanks to additional onshore and offshore safety reporting initiatives. 1 Message from the CEO 2 1 Introduction 2 3 HSE Performance 2 3.1 2012 HSE Objectives 2 3.2 Lagging Health and Safety Performance 3 4 Overall Health Safety and Environmental Performance 4 Vessel Days without LTI (as of 30th November) 5 Safety Observation Reporting 6 NCRs & Observations Raised During 2012 8 NCRs Performance by Business Area 9 Audit Performance 9 3.3 Overall Safety Performance 3.4 3.5 3.6 3.7 3.8 3.9 4 HSE Training 10 4.1 Computer-Based Training (CBT) 10 4.2 CBT Moving Forward in 2013 10 4.3 HSE Company Induction 11 4.4 HSE Inductions Moving Forward in 2013 11 4.5 New Online Induction Report 12 5 Safety Man of the Month Awards 13 6 UK Safety Case14 7 Document Management System 14 1 ANNUAL HSE PERFORMANCE REPORT 2012 1 Message from the CEO GMS had a busy year, with seven of our jackup barges deployed in the Arabian Gulf and two located in the North Sea during 2012. We added another K-Class vessel to our fleet and our anchor handling tug support vessels are in high demand in the Gulf. This continues to be the picture, with our vessels already contracted for some years to come. While 80 per cent of our business continues to be oil and gas related, built on the strong foundations of long and valued relationships with our clients in the Middle East, we also entered the renewable energy industry in 2011. Our DP2 E-Class barge GMS Endeavour completed a wind turbine installation project for Statoil in the North Sea and is continuing on with three contracts signed for transformer installation in the offshore German sector. We increased our presence in Europe with the expansion of our office in Aberdeen, which is handling contracts for GMS Endeavour and her sister barge GMS Endurance, with the latter contracted to ConocoPhillips in the Southern North Sea. Our business has blossomed in recent years; in fact we are fiscally nine times larger than we were in 2007. As we move forward, we recognise that critical to sustaining successful growth is the continuity of our exceptional HSE standards, operational performance and client services. Our attainment of UK North Sea Safety Case for both our E-Class barges has been an important achievement and we have commenced a new barge expansion programme. 2012 was the second consecutive year we achieved zero lost time injuries (LTI). We had more than 17,000 combined days without LTI on our vessels and renewed our ISO 9001, 14001 and OHSAS 18001 certification for another three years with BSI. More than 10,000 safety observations were reported by our fleet thanks to additional onshore and offshore safety reporting initiatives. We upgraded our IT and equipped our staff with new mobile phones that are fully integrated with our office systems. We developed a bespoke business awareness and management training programme that is proving beneficial in our day-to-day working practices. I am particularly pleased to say we have substantially increased our workforce, in both the UAE and Europe. I’d like to thank all our staff for their continued diligence as we go forward in 2013. Duncan Anderson 2 3 ANNUAL HSE PERFORMANCE REPORT 2012 ANNUAL HSE PERFORMANCE REPORT 2012 3 HSE 2 Introduction 2012 was the second consecutive year we achieved zero Lost Time Injuries (LTI). We achieved this while expanding our operations in the UK oil, gas and renewable energy sectors, with this involving traditional well services and Performance 3.2 Lagging Health and Safety Performance Total Recordable Injury Rate (TRIR) Lost Time Injury Frequency (LTIF) the completion of a wind farm installation contract. A number of our vessels working LTIF is calculated as follows: TRIR is calculated as follows: in the GCC continued to build on their already excellent safety records, achieving (Number of LTI x 200,000) / Number of Man-hours (Number of MTC+RWDC+LTI x 200,000) / Number of Man-hours There were zero lost time injuries in 2012 which means the LTI rate remained at zero, as per the previous year. MTC – Medical Treatment Case RWDC – Restricted Workday Case number of minor recordable injuries sustained in previous years. While we achieved our target to reduce our injuries across the board, we also strived to improve our environmental awareness and ensure that we continued to minimise our operational impact on our surroundings. Performance LTIF 3 HSE 3.1 2012 HSE Objectives In 2012 our objectives centred on the expansion of our operations in the North Sea while maintaining our excellent HSE record in the GCC. Part of the expansion involved the development of Safety Cases for the E-Class vessels. The Safety Cases had to be approved by the Health and Safety Executive prior to the vessels’ commencement of work on an oil and gas contract. Our HSE management systems also had to be revised to take account of UK health, safety and environmental legislation. Company-wide, we still expected to complete a year without injuries, and proactively looked to improve our audit and incident closure performance. Description Completed Zero reoccurring non-conformances identified in any audit of our IMS 100% safety inductions carried out for all new crew All new crew to receive safety induction Yes Install effective QA Management Database Implement system to track and close out all non-conformances Yes Targets to be defined by 29/2/11. 2% for each target Carryout review and implement change on all existing procedures within IMS Fit for purpose IMS procedures UK Safety Case Delivery of first UK safety case 2.50 2.44 2.38 2.31 2.23 2.15 2.00 1.50 0.57 1.00 0.56 0.55 0.54 0.50 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 12 12 12 12 12 12 12 12 12 12 12 12 0.00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 12 12 12 12 12 12 12 12 12 12 12 12 Month GMS Offshore GMS Onshore Contractor Offshore Contractor Onshore GMS Offshore GMS Onshore Contractor Offshore Contractor Onshore Lost Time Injury Frequency Rate Benchmark The chart shows a comparison between GMS, OGP and IMCA over the last 5 years. Zero repeat non-conformances in any IMS audit Meet five HSE targets 3.00 Month Yes 1.8 1.6 1.4 1.2 Yes LTIFR Objective 1.00 0.90 0.80 0.70 0.60 0.50 0.40 0.30 0.20 0.10 0.00 TRIR company records for days without LTI. We also managed to reduce considerably the 1 0.8 0.6 0.4 0.2 Yes 0 2007 2008 2009 2010 2011 2012 Year Yes GMS International Association of Oil & Gas Producers (OGP) International Marine Contractors Association (IMCA) 4 5 ANNUAL HSE PERFORMANCE REPORT 2012 ANNUAL HSE PERFORMANCE REPORT 2012 3 HSE Performance 3.3 Overall Safety Performance 3.5 Vessel Days without LTI Lagging Indicators GMS tracks the number of days a vessel, or area of operation such as our yard in Mussafah, has gone without a Lost Time Injury being sustained. The table below shows by area the results. The Kikuyu still leads the way with an astounding 2,922 days. There has actually never been a Lost Time Injury on the Kikuyu as 2,922 days is actually the number of days since she first went on contract with Occidental Petroleum of Qatar. The safety period shows the total number of leading and lagging indicators recorded in GMS for 2012. The majority of lagging incidents were Near Misses and First LTI: 0 Aid Cases. There were also two High Potential Incidents which were Near Recordable Misses that had the potential to Injuries: 0 be very serious incidents. High Potential Incidents require a detailed investigation to FAC: 5 be carried out by a full investigation team. The HiPO : 2 actions related to closing Near Miss: 16 these incidents out are all Total HSE Observations: 12,674 treated as high priority. FAT: 0 Lagging Indicators Leading Indicators The Atlas and Helios, our two Anchor Handling Tug Supply (AHTS) vessels, are also doing very well as the operations they are engaged in are often very hazardous with a large potential for seafarers to have hands trapped in wires and cables during routine operations. In order to keep track and show the LTI records on the vessels and in the yard, we recently installed digital clocks that are visible when boarding a vessel or entering our premises. Unsafe Acts: 3,243 Unsafe Conditions: 5,313 Safe Behaviour: 4,118 3.4 Overall Health Safety and Environmental Performance 2012 The table below shows the total number of incidents recorded in 2012, including Environmental and Occupational Health incidents. No Occupational Health cases were recorded or Environmental Pollution incidents. There was, however, one loss of oil on the deck of a barge which was cleaned up without any spillage overboard. The incident was recorded as a Near Miss. We also categorise incidents by actual severity and potential severity to determine the detail of investigation required. Fatality LTI RWDC MTC Occupational Illness Material Productivity Loss Pollution/Spill Near Miss First Aid Case Security Fire and Explosion Vehicle Incident HIPO Total 0 0 0 0 0 5 0 17 6 0 1 0 2 31 Potential Severity Actual Severity VESSEL NAME Last LTI Days since last LTI No of Years ATLAS June 23, 2006 2,383 6.55 ENDURANCE August 1, 2010 883 2.44 ENDEAVOUR June 1, 2011 579 1.60 HELIOS July 21, 2005 2,720 7.47 KAMIKAZE December 14, 2008 1,478 4.07 KAWAWA July 1, 2007 2,010 5.52 KELOA March 15, 2010 1,022 2.82 KHAWLA June 1, 2011 579 1.60 KIKUYU December 31, 2004 2,922 8.02 KUDETA January 1, 2008 1,826 5.02 NAASHI February 3, 2010 1,062 2.93 KINOA August 16, 2012 137 0.39 17,458 48.0 893 2.46 FLEET TOTAL MUSSAFAH July 22, 2010 1 3 14 27 1 8 5 3 Insignificant Minor Moderate Major Critical Insignificant Minor Moderate Days without LTI Kikuyu 2,922 days Fleet Total 17,458 days 6 7 ANNUAL HSE PERFORMANCE REPORT 2012 ANNUAL HSE PERFORMANCE REPORT 2012 3 HSE Atlas 2,383 Endurance* 883 Endeavour* Safety Observation Communication 579 Helios 2,720 Kamikaze Safety observations are recorded on board each vessel, and reported to the QHSE department each week. A dedicated Safety Observation Reporting form is used by the entire fleet to ensure a consistency of data that can be managed, analysed and acted upon in the required, and timely, manner. All crew/ personnel on board have the opportunity, and are encouraged, to add further detail, comments and actions. 1,478 Kawawa Vessel Performance 2,010 Keloa 1,022 Khawla 579 Kikuyu 2,922 Kudeta 1,826 Naashi 1,062 Kinoa* This helps identify trends with the type of safety observation, highlights severity (low, medium and high as per the GMS Risk Matrix), and status (open or closed) of the safety observation. All of this information helps us when taking immediate action if required, and in future safety planning. 137 Mussafah 893 0 500 1,000 1,500 2000 2,500 3,000 3,500 No of Days Weekly Safety Observation Feedback *Denotes Operational Date - Not Last LTI milestones LTI free Helios passes 2,700 days Kawawa passes 2,000 days Keloa passes 1,000 days Recent HSE Observations across the GMS fleet saw a noticeable and sustained increase throughout 2012, from a total of 3,986 in 2011 to a total of 12,671 in 2012. With the numbers that are now being received on a regular basis, the quality can be driven to ensure the data received can and is being used for the benefit of all GMS personnel. No of Observations 2,500 1,939 2,000 1,000 1,357 588 655 714 987 831 854 871 1,538 1,337 1,003 500 0 It is sent in a PDF/poster format that is printed and placed on the HSE communication boards on board the vessel, and discussed in detail at the next on board safety meeting. All crew/personnel on board have the opportunity, and are encouraged, to provide any further comments, concerns and/or suggestions, and this is fed back to the QHSE department for review and action. 3.6 Safety Observation Reporting 1,500 A Weekly Safety Observation Feedback report is sent out to the fleet and GMS management. It is a breakdown of information that highlights observations of note from the previous week. It provides details of the observations, associated hazards and/or risks, and any immediate and further recommended actions/interventions to control the hazard and/or risk. It may refer, if appropriate, to GMS policies and procedures, local and international law/legislation and/or industry best practice. Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Month 3,986 in 2011 total of 12,671 in 2012 total of Note: Observations of note detailed in the Weekly Safety Observation Feedback report may be re-categorised and/or investigated further. Monthly Safety Observation Feedback The Monthly Safety Observation Feedback report is sent out to the fleet and GMS management. It contains the safety observation data from the month in question, and shows a breakdown of the safety observation reporting, i.e. Unsafe Acts, Unsafe Conditions and Safe Behaviour observations, along with further observation-specific causes. It shows the vessel specific and fleet variance on a current month to the previous month basis, and highlights trends, observation reporting from vessel locations and the observation reporting from personnel/groups on board. It may refer, if appropriate, to GMS policies and procedures, local and international law/legislation and/or industry best practice. It is sent in a PDF/poster format that is printed and placed on the HSE communication boards on board the vessel, and discussed in detail at the next on board safety meeting. All crew/personnel on board have the opportunity, and are encouraged, to provide any further comments, concerns and/or suggestions, and this is fed back to the QHSE department for review and action. From this information, trends can be highlighted and focus can be placed on areas of current and/or possible concern, informing future safety initiatives/campaigns. 8 9 ANNUAL HSE PERFORMANCE REPORT 2012 ANNUAL HSE PERFORMANCE REPORT 2012 3 HSE Moving forward into 2013, the GMS HSE/Safety Observation reporting system will continue to develop. The introduction of the new, dedicated Safety Observation Reporting form will ensure the entire fleet is reporting all findings/feedback in the same way, leading to the trend analysis etc stated above. Performance 3.8 NCRs Performance by Business Area Atlas The GMS HSE/Safety Observation reporting system will also be rolled out to all yard/construction activities, ensuring the same benefits and enhanced safety culture is felt across the entire GMS business and operations. Aramak Endurance Endeavour A campaign in 2013, directed at both offshore and onshore operations will again promote this safety tool, highlighting benefits to all personnel in their active participation and dedication to quality. Kamikaze Keloa Kikuyu 12,000 10,000 8,000 Grand Total 6,000 2,000 2007 2008 2009 2010 2011 Naashi GMS Office 12,674 4,000 0 Kudeta Vessel No. of Observations 1,400 Helios Crewing 2012 0 Year 5 10 15 20 No of Days NCRs Raised NCRs Closed NCRs Open 3.7 NCRs & Observations Raised During 2012 3.9 Audit Performance 15 10 5 0 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Month NCRs Raised NCRs Closed In 2011, the percentage of NCRs closed on time was 68%; in 2012 we set ourselves the target of 95% closure on time. To accomplish this, we improved our tracking mechanism and ensured NCRs became more visible to senior management. We also reported on progress towards closing them on a weekly and monthly basis in operations and management meetings. 95% 95% KPI 95% Actual NCRs on-time 95% KPI 95% Actual Close out 5% Ontime Overdue No of Audits No of NCRs 20 9 8 7 6 5 4 3 2 1 0 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Month Planned Completed 10 11 ANNUAL HSE PERFORMANCE REPORT 2012 ANNUAL HSE PERFORMANCE REPORT 2012 4 HSE 4 HSE Training Training 4.3 HSE Company Induction 4.1 Computer-Based Training (CBT) CBT was introduced to GMS in Q4 of 2011. In January 2012, the E-Class and K-Class vessels were 22% compliant with CBT training, as per the GMS HSE Training Matrix. In Q3 2012 an action plan was put in place between the QHSE department and the Captains, Chief Mates and HSE representatives on the vessels to really push forward the CBT training and raise the competence levels of the crew. The crew actively promoted the CBT training on board with a challenge between the vessels to see who would be the first to be 100% compliant. The results spoke for themselves. By December the crew was 80% compliant with CBT. This included the crew on rotations and new crew who had joined the company. GMS Crew CBT in January GMS Crew CBT in December 22% 20% 78% 80% The HSE company inductions were on-going throughout 2012. All new joiners were inducted at the GMS head office in Abu Dhabi or by our agents in Qatar. BARGE Number of Crew Induction Complete % Complete ATLAS 9 9 100% ENDEAVOUR 10 10 100% ENDURANCE 16 16 100% HELIOS 9 9 100% KAMIKAZE 19 19 100% KAWAWA 18 18 100% KELOA 16 16 100% KHAWLA 16 16 100% KIKUYU 19 19 100% KINOA 18 18 100% KUDETA 16 16 100% NAASHI 20 20 100% TOTAL Training Completed Training Required Training Completed Training Required 4.4 HSE Inductions Moving Forward in 2013 In the last six months of 2012, the CBT moved forward at an impressive rate. 424 CBT trainings were completed by all ranks of the crew, across the entire GMS fleet; trainings were averaging 70 per month. Completed Frequency 140 121 120 108 100 80 80 60 36 40 20 0 79 Jul Aug CBT training completed 424 Training Average 0 Sep Oct Nov Dec Month 100% 70 per month 4.2 CBT Moving Forward in 2013 The HSE company induction will be going online in 2013. There will be three company inductions: offshore, onshore and construction yard. From February all crew, employees and contractors can undertake the same specific induction wherever they are in the world. The new HSE induction will allow: g New employees to access the inductions online from anywhere in the world with an internet connection g The ability to run reports from one computer to view the inductee’s progress and results g GMS to edit material easily anytime there are changes to company policies or procedures g For all employees to be inducted before they start work, saving time and money familiarising the new employees with the company g Inductees to be assessed at the end of the induction and all results recorded in a central database g Consistent induction training throughout our multinational company In 2013, four new CBT trainings will be introduced: Electrical Safety, LOLER, PUWER and Working at Heights. The aims of the new CBT training are to help the crew to operate more safely in their day-to-day offshore operations. g Data of total inductions, types, monthly login activity and location of completed induction to be stored in one place g Automatic re-inductions to ensure on-going compliance via a reminder direct to inductees’ email 12 13 ANNUAL HSE PERFORMANCE REPORT 2012 ANNUAL HSE PERFORMANCE REPORT 2012 5 4.5 New Online Induction Report Total Inductions 77 Inductees Monthly Login Activity for Total Inductions 1 in January 76 in February Induction Type Safety Man of the Month Awards We recognise that our biggest assets are our people and believe recognition for outstanding service is important. GMS employees are rewarded for their commitment to HSE through our ‘Safety Man of the Month’ awards scheme. This award is presented to any GMS staff members (office, yard, crew, onshore, offshore) who demonstrate exceptional dedication to maintaining the highest possible HSE standards. 46 for Office 29 for Offshore 2 for Yard Country of Induction 62 in the UAE 8 in the UK 3 in the Philippines 3 in Ukraine 1 in Indonesia Samir Rustamov Rulli Setiawan Chief Mate Gift: Portable DVD player JANUARY KAMIKAZE 4301 Chief Mate Roberto Edang Chief Engineer Gift: Portable DVD player Gift: Car Stereo APRIL KIKUYU 4303 FEBRUARY KIKUYU 4303 Viktor Fedorchenko Albert Rodin Chief Mate Gift: Portable DVD player Chief Mate Anam Uddin Gift: Portable DVD player Gift: Portable DVD player SEPTEMBER KINOA 4307 Welder MAY NAASHI 4302 JULY KAWAWA 4304 Artem Gubarev Chief Engineer Chief Mate Leo Deocares Electrician Gift: Portable DVD player Jim Devlin OCTOBER HELIOS 5501 Faeq Abdul Satr HLO Gift: Portable DVD player NOVEMBER ENDURANCE 6101 Gift: Portable DVD player DECEMBER KELOA 4306 14 ANNUAL HSE PERFORMANCE REPORT 2012 6 UK Safety Case Early in 2012 we submitted a Safety Case to the UK Health and Safety Executive for GMS Endurance. The Safety Case submission is a requirement of the Offshore Installations (Safety Case) Regulations 2005, for vessels to operate in the UK continental shelf as an installation. The Safety Case was approved by the Health and Safety Executive and we then prepared a similar Safety Case for GMS Endeavour. 7 Document Management System The project was started by identifying the requirement for a Document Management System (DMS). We reviewed documentation in use throughout the company that needed to be controlled and then looked for suitable DMS systems. This was done through initial departmental meetings to identify the type of documents that needed to be controlled and then looking at the technical constraints within GMS that would affect our ability to deliver a solution to our offshore assets. Systems were then vetted on the above needs, documentation and technical aspects along with a scored assessment criteria which included aesthetics, usability, document visibility and transparency, functionality, vessel compatibility, implementation and cost. The end result showed that BusinessPort Agility was able to successfully satisfy all the criteria making it the recommended system for GMS. The BusinessPort Agility Management System provides an innovative solution to highlight compliance throughout the company. The software is Microsoft SharePoint compatible with features centralised around visual Business, Processes and Document Management. The Agility Process Mapping tool provides clarity over ‘who does what, when and where’ without having to create voluminous text documents. The system is aimed at simplifying the complexity of multi-tiered documents and using a process-based approach. The BusinessPort solution will provide GMS with greater transparency, easier access and better understanding of the processes and documentation required to operate. Gulf Marine Services W.L.L. GMS Mussafah Base P.O. Box: 46046, Abu Dhabi, United Arab Emirates. Tel: +971 2 555 9430, Fax: +971 2 555 3421, Email: [email protected]
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