ABOUT CAMBRIDGE
Cambridge Global Payments is a leading provider of integrated cross-border payment services and risk
management solutions. As a trusted partner for over 20 years, Cambridge delivers innovative solutions
designed to mitigate foreign exchange exposure and address unique business needs. Our award-winning
capabilities and industry-leading technologies simplify the way businesses connect with the global
marketplace. As one of the largest bank-independent providers globally, we are flexible and responsive,
with offices across North America, Europe, and Australia. Learn more at cambridgefx.com and follow us
on Twitter and LinkedIn.
Role Title
National
UX Business Analyst
Account M
Business Unit
Information technology
Location:
Toronto
Reports To:
Head of Product Delivery
ROLE FUNCTION AND PURPOSE
The UX Business Analyst works closely with the business and technical teams and is a major
contributor to the requirements specification deliverable, including documenting business and
functional requirements to ensure a compelling user experience. The incumbent understands the need
to comprehend business concepts and ensures these concepts are integrated into the technical
solution. The analyst facilitates design and concept gathering and assists in the creation of prototypes
through wireframes mock-ups, story boards and workflow diagrams. The analyst understands
development processes such as Agile Methodology and SDLC. Also the analyst should be experienced
with problem-solving and conflict resolution to help identify, communicate and resolve issues.
KEY DUTIES AND RESPONSIBILITIES

Define audience needs and translate those into concepts for compelling interactions
and user experience;

Create prototype user experience and interaction specifications through wireframe
mock-ups, user stories, and workflow diagrams;

Facilitate business requirements gathering and prototype review sessions with various
stakeholders;
Cambridge Mercantile Corp ▪ 212 King Street West, Suite 400, Toronto, ON M5H 1K5
416 646 6401▪ cambridgefx.com

Collaborate with the product design engineer on user interface and user experience
needs;

Create detailed Business Requirement Document (BRD) and translate requirements
into functional specifications;

Act as a product subject matter expert and work with the development team to
document functional requirements;

Assist product management team with feasibility analysis, project scoping, and
deliverables prioritization;

Participate in Integration, User Acceptance, and Functionality Testing; and

Work with the product owner to conduct internal product training sessions and/or
provide product summaries and reference materials to client facing departments.
EDUCATION AND EXPERIENCE

Bachelor’s Degree in Business or IT;

5+ year’ experience in the financial or payments industry highly desirable;

5+ years’ experience working as a Business, Functional, and/or Data Analyst; with a
focus on UX

5+ years’ experience in Word, Access, Excel(Advanced), Visio, and MS Project;

Customer interfacing experience including project oversight and customer presentation
is desirable

Previous experience working in an Agile environment is desirable
ABILITIES AND ATTRIBUTES

Proven ability to conduct and/or lead multiple projects with minimal oversight;

Strong interviewing and listening skills to elicit detailed requirements;

Proven analytical skills in defining business needs into product requirements;

Demonstrable excellent written and verbal communication skills with business and
technical stakeholders as well as internal and external users;
Cambridge Mercantile Corp ▪ 212 King Street West, Suite 400, Toronto, ON M5H 1K5
416 646 6401▪ cambridgefx.com

Strong attention to detail and accuracy;

Ability to work independently and to prioritize work with a focus on deadlines and
deliverables;

Proven record as a strong team player in a fast-paced, deadline driven, diverse
environment; and

Exceptional interpersonal skills.
HOW TO APPLY
Please forward your resume and cover letter outlining how your experience relates to our requirements
to [email protected], quoting the role title in the subject line.
No phone calls or agencies please.
Cambridge is an equal opportunity employer. Please contact Human Resources by phone at
416 646 6401 or by email at [email protected], if you require any accommodation in
order to fully participate in our recruitment process.
Cambridge Mercantile Corp ▪ 212 King Street West, Suite 400, Toronto, ON M5H 1K5
416 646 6401▪ cambridgefx.com