T-Systems Customer Case Study

Expertise and
scale for SAP
enterprise
customers
T-Systems delivers dynamic cloud computing
for the world’s biggest organizations through a
reliable Cisco environment.
“By combining our expertise with Cisco technology, we can
deliver innovative services across the globe.”
- Umesh Gowda, Director of Business Development, Cisco Relations,
T-Systems North America
When the world’s biggest organizations choose a technology partner, they
look for a company that will give them power, speed, and reliability to meet
their enterprise needs.
• Deliver flexible solutions that can scale to meet
need
Challenges
• Optimize landscape for SAP solutions
• Simplify operations to improve cost-efficiency
for customers
With more than 72 data centers worldwide housing 45,500 managed servers,
35,500 managed virtual servers, and 138,111 TB of storage, T-Systems
provides a full spectrum of information and communication technology
(ICT) systems for millions of users worldwide. T-Systems uses its extensive
experience and worldwide footprint to serve public sector clients as well as
some of the world’s largest multinational corporations.
“ICT landscapes are becoming increasingly complex, but at the same time,
businesses are growing more reliant on them,” says Umesh Gowda, director
of Business Development, Cisco Relations, T-Systems North America.
“Our customers need to be able to run their business-critical applications
Case Study | T-Systems
Size: 50,000 Employees
Location: Global
© 2016 Cisco and/or its affiliates. All rights reserved.
Industry: IT Services
1
reliably but still maintain the agility to respond quickly to changes and new
opportunities at any time.”
With the ability to create new virtual machines in minutes, Cisco® infrastructure
delivers the high performance and scale that T-Systems needs to serve the
biggest global customers running critical SAP deployments.
T-Systems delivers one of the world’s
largest SAP deployments on Cisco cloud
infrastructure.
• Built a high-performance cloud infrastructure
based on Cisco equipment and technologies
Solutions
• Deployed the world’s largest SAP cloud as a top
SAP global partner
Global reach with Cisco
While many of the world’s biggest companies rely on T-Systems for cloud
services, T-Systems relies on Cisco infrastructure as the solid foundation for
its services.
Cisco UCS® B-Series Blade Servers combine high performance with
high flexibility—expanding capacity is as easy as plugging in a new blade.
Combined with fast Cisco networking fabric, T-Systems can scale quickly
and deliver high 99.7 percent availability to meet the round-the-clock needs
of companies operating anywhere in the world.
99.7%
UPTIME
30%
REDUCTION
IN SAP
CUSTOMER
OPERATING
COSTS
“Customers rely on Cisco and T-Systems to
provide innovation, high security, and future-proof
service no matter what their size,” says Gowda.
“They can avoid big investment in hardware and
development, lowering their capital expenditures.”
Scaling up and down quickly
Using Cisco UCS Manager, T-Systems staff manages the entire Cisco
infrastructure from a central location. Automated profiles and templates allow
staff to quickly deploy new virtual machines and shift resources between
workloads efficiently.
Dynamic SAP solutions
Since 2008, when T-Systems became one of the first companies to deliver
SAP in the cloud, the company’s expertise working with SAP in the cloud has
only grown. As a strategic partner of SAP with multiple SAP certifications,
T-Systems supports a complete portfolio of SAP services delivered on its
Cisco infrastructure.
© 2016 Cisco and/or its affiliates. All rights reserved.
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Using the scalability of Cisco infrastructure, T-Systems can share resources
between customers without affecting performance—the key behind
T-Systems’ Dynamic Services for SAP Solutions and SAP HANA.
Using a dynamic resources model, T-Systems expands and contracts
capacity to match customer needs. Customers never pay for more resources
than they need, but they also don’t have to worry about missing out on
business opportunities when demand peaks. Cost-efficient, scalable, and
future proof, this dynamic model has helped T-Systems become one of the
biggest SAP partners in the world.
• Leveraged automation for easy infrastructure
management and increased scalability
Results
• Delivered dynamic resource management for
business-critical SAP applications
• Reduced customer SAP operating costs by up
to 30 percent
Cisco Cloud Partner of the Year
More than 6000 certified Cisco experts work for T-System worldwide, ensuring
that customers get the most from their Cisco cloud infrastructure. As a part of
the Cisco Cloud and Managed Services Solutions program, T-Systems works
closely with Cisco to bring new developments in network technology and cloud
services to a new level in areas such as corporate video and Intercloud. This
intense collaboration led Cisco to name T-Systems as the 2013 Cloud Partner
of the Year.
© 2016 Cisco and/or its affiliates. All rights reserved.
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Products & Services
Data Center
• Cisco UCS B-Series Blade Servers
• Cisco UCS 5100 Series Blade
Server Chassis
Routing and Switching
• Cisco Nexus® 7000 Series Switches
• Cisco Nexus 5000 Series Switches
Fabric Interconnects
• Cisco UCS 6296 Fabric
Interconnects
Network Management
• Cisco UCS Manager
OS
• SUSE Linux
T-Systems SAP Certifications
• SAP Certified in Cloud Services
• SAP Certified in Hosting Services
• SAP Certified in SAP HANA
Enterprise Cloud
• SAP Certified in Run SAP
Operations
• SAP Certified in Application
Management Services
• SAP Certified in Mobile Operations
Services
Applications
• Dynamic Service for SAP Solutions
• SAP Business Suite on HANA
• Dynamic Services for SAP HANA
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (1110R)
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
02/16