Directory of Services and Staff
Bureau of State Payroll Services
System
Support
Group
Earnings
Deductions
and Tax
Administration
Management
Information
and Analysis
New York State
Office of the State Comptroller
May 2017
Bureau Management and Administrative Support
Christopher Gorka
Deputy Comptroller
Payroll, Accounting and Revenue
Services {PARS}
Dave Hasso
Assistant Deputy Comptroller
Patricia Guadagnino
Secretary to Deputy Comptroller
and Assistant Deputy Comptroller
518-408-4149
[email protected]
518-408-4149
[email protected]
518-408-4149
[email protected]
Robin Rabii
Director
Bureau of State Payroll Services
Lisa Shickle
Secretary to Director
518-474-3400
[email protected]
518-474-3400
[email protected]
William Herman
Assistant Director
Deductions and Tax
Administration
518-402-4414
[email protected]
Brian Moulton
Assistant Director
Earnings
518-474-6016
[email protected]
Michele Hasso
Assistant Director
Systems Support Group {SSG}
518-474-1249
[email protected]
JoAnne Kearney
Bureau Liaison to NYSLRS
518-402-3115
[email protected]
Directory of Services and Staff
Bureau of State Payroll Services
Page 2 of 11
May 2017
Earnings Section
The Earnings Section has a wide variety of responsibilities which focus on ensuring that
approximately 250,000 State employees in more than 500 payroll agencies are paid correctly and
in accordance with appropriate laws, rules, regulations, and contractual provisions. The Section
performs its responsibilities for employees of the Executive, Judiciary, Legislature, State
University, and senior colleges of the City University of New York.
The weekly transaction review covers both the Administrative and Institution pay cycles for the
Executive and Non-Executive Branch agencies. Earnings Section staff analyze weekly payroll
information submitted by agencies in the payroll system (PayServ). Specific categories of review
include:
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•
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Additional Pay – Pay categories which must be included in the calculation of overtime.
Two (2) categories: recurring (a.k.a. - Additional Salary Factors) and one-time (a.k.a. PS&T Longevity). The additional payments that are recurring every pay period are added
to an employee's base annual salary for calculations of their biweekly payment. One-time
payments that impact the overtime calculation are added to an employee's base annual
salary and processed for a specific period of time. Used for negative earnings codes (such
as overpayment and salary withholding), lump sums, tax purposes, miscellaneous
payments, etc.
Time Entry – Pay categories not included in the calculation of overtime. These are onetime, non-recurring payments. Used for adjustments, holidays, overtime, shifts, lost time,
special allowances, tax purposes, and a broad range of other one time payments.
Job Requests – Modifications to data that is stored for an employee (re: promotions,
leaves and reinstatements).
Certification and Position Management – Reconciling discrepancies between the
Department of Civil Service’s human resources system (NYSTEP) and PayServ to ensure
that positions requiring Civil Service certification are processed in accordance with the
law.
Upon completion of the transaction review, staff “calculate” (the process which compiles the
input data and calculates the paychecks; during which the earnings, deductions, taxes, and net
pay are determined for all employees) and “confirm” (the process which performs the final
calculation of paychecks; once completed, no additional changes are possible) paychecks for
final payment and distribution.
Brian Moulton
Assistant Director
Earnings
Anastasia Strokes, Manager
Wil Tomlin, Manager
Amy Eggleston
Arlene Hallett
Carol Alpy
Courtney Pugliese
Donna Prusko
Eileen Fink
Directory of Services and Staff
Bureau of State Payroll Services
518-474-6016
[email protected]
518-486-3090
518-486-3094
518-473-6911
518-408-4274
518-474-3692
518-486-3064
518-473-9693
518-408-4279
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Page 3 of 11
May 2017
Ellen Allen
Ellen Sainato
Heidi Holman
Joann Boomhower
Jodi Wiley
John Kiburz
Kara Napoli
Karen Corbin
Katrina Snyder
Keith Callahan
Kelly Leggiero
Kimberly Cox
Laura Evans
Lindsay Scott
Lori Murray
Marci L. Blaauboer
Michael Russell
Ned Manning
Samantha Armantano
Robert Hummel
William Sellman
Directory of Services and Staff
Bureau of State Payroll Services
518-486-3056
518-473-9688
518-486-3497
518-486-3002
518-474-5446
518-474-1676
518-474-7512
518-486-3889
518-486-3089
518-408-4267
518-486-3045
518-486-3092
518-486-3051
518-473-9692
518-408-3868
518-402-4273
518-486-3088
518-486-3059
518-402-3093
518-4736911
518-408-4166
Page 4 of 11
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
May 2017
Deductions and Tax Administration and Workers’ Compensation
The Deductions, Tax Administration and Workers’ Compensation Section audits and processes
the deductions, withholdings and payments of taxes, worker compensation benefits,
overpayments, child support, union dues, charitable and pension contributions, and all other
payroll deductions. The section processes the deductions for 8 different retirement systems, 47
unions, 110 negotiating units, dozens of financial institutions including credit unions and
insurance companies, and over 30 agents affiliated with the State Employees Federated Appeal.
The section is responsible for the timely and accurate payment and reporting of employee and
employer tax withholdings to over 30 taxing authorities, including the issuance of over 350,000
information statements (W-2s, 1042-S, 1099- Misc., and W-2c) annually.
William Herman
Assistant Director
Deductions and Tax Administration
JoAnne Kearney, Manager Tax
Administration and Workers’
Compensation
Mary Ellen Domblewski, Manager
Deductions
Lina Eisenhardt, Assistant Manager
Deductions
Michele Leone, Assistant Manager
Tax Administration and Workers’
Compensation
518-402-4414
[email protected]
518-402-3115
[email protected]
518-402-4945
[email protected]
518-473-8271
[email protected]
518-473-6912
[email protected]
Under the direction of the Deductions Manager and Assistant Manager, the Retirement and
Savings Plans Team is responsible for identification and coordinated resolution of retirement
and savings deduction – related transaction errors. The team works with retirement system
liaisons and 403(b) and 457 deduction vendors and coordinates agency error correction. They are
also responsible for making multi-million dollar payments of employee and employer retirement
contributions to TIAA-CREF on a weekly basis. The Retirement and Savings Plans Team is also
responsible for determining necessary system table updates to implement changes to retirement
system and 403(b) and 457 savings plan limits, laws and regulations.
Retirement and Savings Plans Team
Mayleen Medina, Team Lead
David Cross
Lori Coalts
Debbie Makowski
Christopher Hanson
518-402-3093
518-474-1530
518-402-2632
518-486-9819
518-473-5437
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Under the direction of the Deductions Manager and Assistant Manager, the Customer Service
Team is the initiation point for employee deduction refunds and adjustments. The team
handles garnishment inquiries from agencies and employees. They also handle inquiries to the
deduction mailbox, garnishment mailbox and deduction vendor files mailbox. They are
responsible for monitoring and retrieving eFax for the Deduction and Tax Administration
Section and monitoring inbound and outbound deduction vendor files.
Directory of Services and Staff
Bureau of State Payroll Services
Page 5 of 11
May 2017
Customer Service Team
Mere Finn, Team Lead
Lynn Lewandusky
Mark Piazza
518-402-3872
518-474-3538
518-474-0172
[email protected]
[email protected]
[email protected]
Under the direction of the Deductions Manager and Assistant Manager, The General Deductions
and Pay Calc Team is made up of four smaller teams:
The PayCalc (Production) Team is responsible for identification and resolution of general
deduction errors using queries, reports and reconciliations after the completion of the transaction
initiation process. The team resolves errors through manual and automated system updates and
customer/vendor notifications. They are responsible for determining necessary system table
updates to implement new general deduction codes and changes to existing general deduction
codes, i.e., union dues increases.
PayCalc (Production) Team
Glenn Davis, Team Lead
Stephanie Simmons
Jared Waldron
518-486-3086
518-474-4072
518-474-4775
[email protected]
[email protected]
[email protected]
The AC 230 Team is responsible for auditing and processing form AC-230, Report of Check
Returned for Refund or Exchange for inactive employees who were overpaid and the money was
recovered via returned payroll check, direct deposit reversal, certified check or money order.
This team is also responsible for processing check exchanges when a death certificate, Next of
Kin Affidavit (AC934) form and a Report of Check Exchange (AC1476) form is received for
deceased employees; as well as the Report of Moneys Received (AC909) form to deposit forms
related to Prior Year AC-230s.
AC 230 Team
Glenn Davis, Team Lead
Jared Waldron
Lauri Leahey
Kevin Czmyr
518-486-3086
518-474-4775
518-402-2413
518-402-4317
[email protected]
[email protected]
[email protected]
[email protected]
The Direct Deposit Team is responsible for direct deposit returns, deletes and reversals. The
team processes the direct deposit returned funds received from the bank, notifies the agency of
the return and generates a printed check from the Statewide Financial System (SFS) which is
mailed to the employee’s home address. Direct deposit deletes and reversals are requested by an
agency when an Inactive Employee is overpaid. The team works with the bank to recover the
deleted/reversed transaction funds and generates a printed check from SFS to be processed as an
AC-230. The team also processes Notifications of Change received from the bank when an
employee’s bank account transit, routing number or account number is changed by the bank, i.e.,
bank merger.
Direct Deposit Team
Glenn Davis, Team Lead
Stephanie Simmons
Tina McSweeney
Directory of Services and Staff
Bureau of State Payroll Services
518-486-3086
518-474-4072
518-486-3097
Page 6 of 11
[email protected]
[email protected]
[email protected]
May 2017
The Garnishment Team is responsible for the processing of involuntary deductions
(Garnishments), garnishment refunds, garnishment vendor payments and maintaining
garnishment vendor information. The types of garnishments include paper orders received for
Bankruptcy, Tax Levies, Student Loans, Writs of Garnishment, Wage Assignments and Support,
as well as Electronic Income Withholding Orders (e-IWO) received for Child Support. The team
is also responsible for the timely processing garnishment releases.
Garnishment Team
Glenn Davis, Team Lead
Kathy Canetto
Jessica Cooley
Amanda Jeram
518-486-3086
518-402-4431
518-474-1255
518-474-5545
[email protected]
[email protected]
[email protected]
[email protected]
Tax Administration and Workers’ Compensation
The Workers’ Compensation Team is responsible for monitoring and administering all workers'
compensation benefits. The Team coordinates closely with Civil Service and Governor's Office
of Employee Relations, Agencies and State Insurance Fund to make sure all workers'
compensation rules and regulations are being followed by the agencies. They also handle a
large volume of inquiries from the Workers' Compensation mailbox and Workers' Compensation
hot-line.
Workers’ Compensation Team
Heather Lawson
Viola Haizlip
Eric Schmidt
MyQuale Yeldell
518-408-4075
518-402-4944
518-402-2679
518-474-1330
[email protected]
[email protected]
[email protected]
[email protected]
The Tax Audit and Processing Team is responsible for identification and resolution of general
tax errors, to ensure accurate tax withholding from employee paychecks, associated with the
weekly State payroll processing function, through the use of queries, reports, and analysis. The
Team also reviews, researches, and processes Agency payroll requests and inquiries submitted to
the Tax and Compliance mailbox. In addition, the Team assists with the annual preparation,
review, and issuance of the various tax information documents to New York State employees,
including the W-2s, 1099-misc, 1042-S, corrected W-2s and Credit Letters.
Tax Audit and Processing Team
Diane Moore, Team Lead
Kim Dhooge
Megan Phaneuf
Ryan Bush
Claudette Mink
518-408-4077
518-473-1989
518-474-1255
518-402-4930
518-402-4951
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
The Tax Payment Team is responsible for assuring that all employee and employer tax
withholdings are calculated in accordance with the Rules and Regulations of the Internal
Revenue Service (IRS), the New York State Department of Taxation and Finance as well as over
Directory of Services and Staff
Bureau of State Payroll Services
Page 7 of 11
May 2017
30 other state taxing authorities. The Team is responsible for the accurate and timely preparation
submission of all tax payments. Ensures on-time reporting of tax withholding information to the
IRS, New York State Department of Taxation and Finance, and other state taxing authorities.
Tax Payment Team
Eileen Fink, Team Lead
Bettie Lewis
Valerie Hodge
Megan Phaneuf
Directory of Services and Staff
Bureau of State Payroll Services
518-408-4545
518-474-7683
518-474-2417
518-402-4076
Page 8 of 11
[email protected]
[email protected]
[email protected]
[email protected]
May 2017
System Support Group {SSG}
The System Support Group (SSG) is responsible for maintaining and enhancing the State payroll
system and ensuring that the payroll system properly calculates employee payments. SSG is
responsible for understanding the needs of the business units and translating them into functional
requirements to be used by CIO to ensure that the PayServ application is modified and updated
appropriately to meet the continually changing demands placed on the Bureau. SSG follows a
standard methodology of eliciting and documenting business requirements, develops functional
solutions and performs rigorous testing application changes. SSG also manages New York State
Payroll Online, an online system that allows NYS employees access to view and update their
payroll information.
The section implements requests for system changes; generates paychecks, direct deposit
advices, and W-2s; and provides expenditure information to the Statewide Financial System.
Oversight of data security procedures and implementation for all payroll applications (PayServ,
PS Query and Control D) is the responsibility of this unit.
518-474-1249 [email protected]
Michele Hasso
Assistant Director
Systems Support Group
Casey O’Connor, Project Coordinator 518-474-3564 [email protected]
Lisa Swanson, Manager
518-486-3049 [email protected]
Payments & Earnings Team
Dave Lynch, Team Lead
518-486-3052 [email protected]
Amanda Laplante
518-486-3095 [email protected]
Amy Malick
518-486-3496 [email protected]
Lindsay Gajda
518-474-1247 [email protected]
Accounting and Taxation
Melissa Heid, Team Lead
518-473-6909 [email protected]
Amanda Killips
518-402-4106 [email protected]
Adam Iacolucci
518-408-4278 [email protected]
Donna Bergeron
518-402-3392 [email protected]
General Deductions & Retirement
Mark Bristol, Team Lead
518-474-8990 [email protected]
Lauren Flaherty
518-486-3053 [email protected]
Samia Tanksley
518-486-3043 [email protected]
Workers’ Compensation and Garnishments
Heather Bolander-Smith
518-474-6004 [email protected]
Rebecca Lane
518-486-3070 [email protected]
Kerry Lynch
518-473-6584 [email protected]
Support and Projects
David Cross
518-474-1530 [email protected]
Bryant Smith
518-473-7200 [email protected]
Kyla Scott
518-486-3159 [email protected]
Mark Malone
518-474-2605 [email protected]
Carol Preusser
518-402-4942 [email protected]
Sarah Fedigan
518-486-3034 [email protected]
Jennifer Tobin
518-402-3392 [email protected]
Jamie Kelly
518-408-4276 [email protected]
Directory of Services and Staff
Bureau of State Payroll Services
Page 9 of 11
May 2017
Michael Hamilton
Directory of Services and Staff
Bureau of State Payroll Services
518-474-7841
Page 10 of 11
[email protected]
May 2017
Management Information and Analysis {MIA}
The Management Information and Analysis {MIA} Section provides useful data for managerial
and policy decisions. The section identifies trends in payroll processing, monitors the internal
control environment, performs statewide quality assurance reviews, provides audit risk
assessments, develops productivity statistics and analysis, and provides opportunities to rethink
OSC and agency business practices. MIA also provides many other services to OSC and
agencies including:
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The extraction and preparation of payroll data for FOILs, information subpoenas, press
inquiries, and other requests for information.
Provides Beginner PayServ Training for Bureau and State Agency staff.
The development and analysis of State agency performance measures and statewide
performance standards.
Research, preparation, and maintenance of the online Payroll Manual.
Preparation and organization of materials and correspondence for the Bureau.
Facilitation of the setting up of new agencies, agency mergers, and agency closures.
Denise Shoddy, Manager
M. Jennifer Corbett, Assistant
Manager
Sue MacGregor, Query
Ruth Belschwinder
Debbie Brewer
Kelly Cary
Doris Hallock
Laurie Holtby
Richard Nolet
Pat Schoof
Desireé Smith
Laurie Solek
Directory of Services and Staff
Bureau of State Payroll Services
518-486-3093
518-474-1808
[email protected]
[email protected]
518-408-4277
518-402-2564
518-408-4184
518-408-4185
518-402-4544
518-474-4776
518-486-9890
518-402-4938
518-402-4946
518-473-9140
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Page 11 of 11
May 2017