Kostya Kimlat: The Business Magician
In this keynote presentation, learn how
expectations, perceptions, and memories
shape the customer service experience.
Be guided by a master magician, as you explore the fine
art of customer astonishment. Discover how to create
unforgettable experiences for your customers and
create moments of “Hospitality Magic” that become the
legends that brands are made of.
Ideal for customer service, front line employees and
management, this presentation takes a hands-on look
at creating an experience worth talking about.
CLIENTS INCLUDE
An effective and entertaining
presentation at our national
convention. Fantastic! The
audience had a great time, and
we did too.
—Ken S,. KOA
An outstanding performance
at our company’s three
regional meetings. I was
extremely pleased at your
willingness and ability to
understand the goals of our
meetings and tailor your
performance accordingly. Your
magic blended with the flow
and format of our meeting!
Thank you!
—Dan G., RaceTrac
Event Magic International • 155 S. Court Ave., Suite 2008 • Orlando, FL 32801
407-367-4133 • [email protected] • www.kostyakimlat.com