OKLAHOMA CITY, OK
CROWNE PLAZA OKLAHOMA CITY
2945 Northwest Expressway, 73112
(405) 848-4811
Thursday, September 29
TULSA, OK
Friday, September 30
DOUBLETREE BY HILTON HOTEL TULSA DOWNTOWN
616 W 7th St, 74127
(918) 587-8000
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Zip Home Phone ( )
(please print email if available)
Email Profession(s) Pre-Registration
q $79 Individual Rate
q $74 Group Rate (3 or More Persons Registering Together)
$89 On-Site Registration (if space is available)
1. Internet: www.ibpceu.com
2. Mail:
PO Box 2238, Los Banos, CA 93635
(make check payable to IBP)
3. Fax:
(877) 517-5222
4. Phone: (866) 652-7414 (open 24 hours a day, 7 days a week)
Purchase orders are accepted. IBP tax identification number: 77-0026830
All major credit cards accepted:
Type of card Card # Exp Date Signature /
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Four Ways To Register
PO Box 2238, Los Banos, CA 93635
Work Phone ( ,
Institute for Brain Potential
City/State A New 6-Hour Seminar for Health Professionals, Fall, 2016 $79
Name (please print) SPRINGFIELD, MO: Tuesday, October 4
q Tulsa, Sep 30
q Springfield, Oct 4
JOPLIN, MO: Monday, October 3
one:
q Oklahoma City, Sep 29
q Joplin, Oct 3
TULSA, OK: Friday, September 30
Passive Aggression, Sarcasm, Cold Anger, Hostility and
Aggression: Brain-Based Advances in Managing Anger
OKLAHOMA CITY, OK: Thursday, September 29
Please do not contact venues except for driving instructions.
Complimentary parking is available at all sites.
Passive Aggression, Sarcasm, Cold Anger, Hostility and
Aggression: Brain-Based Advances in Managing Anger
SPRINGFIELD, MO
Tuesday, October 4
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER
333 S John Q Hammons Parkway, 65806
(417) 864-7333
PLEASE POST
JOPLIN, MO
Monday, October 3
THE AMELIE EVENT CENTER DOWNTOWN JOPLIN
104 S Joplin Ave, 64801
(417) 483-4268
Passive Aggression, Sarcasm, Cold Anger, Hostility and
Aggression: Brain-Based Advances in Managing Anger
A 6-Hour Seminar for Health Professionals
Schedule: Check in: 8:15-9 AM, program starts: 9 AM, lunch (on own): 11:30 AM, Q&A and
discussion with instructor: 12-12:30 PM, lecture resumes: 12:30 PM, adjournment: 4 PM.
Please register early and arrive before the start time. Space is limited.
Group Registrations: Rates apply for 3 or more pre-registered guests enrolling together.
Please complete a separate registration form for each person. Members of a group can attend
on different dates.
Confirmation Notices and Certificates of Completion: We will confirm your registration
by email or by letter. Please attend even if you do not receive a confirmation. Registrants
are responsible for parking fees, if any. Successful completion includes full attendance and
submission of the evaluation form. No partial credit will be given. Certificates of completion
are provided at the time of adjournment.
Transfers and Cancellations: Registrants can transfer to another seminar if space is available.
Registrants canceling up to 48 hours before a seminar will receive a tuition refund less a $15
administrative fee, an audio CD or DVD recording of the seminar with the instructional
outline, if available, or if requested, a full-value voucher good for one year, for a future
seminar. In the unlikely event that the seminar cannot be held (e.g., an act of God), registrants
will receive free admission to a rescheduled seminar or a full-value voucher, good for one
year, for a future seminar. All requests must be made in writing or online. No IBP program
has ever been cancelled as the result of low attendance. We anticipate that participants will
have desks at most locations.
Customer Service: Call 888-202-2938 to ask about course content, instructors, request
accommodations for disability, submit a formal grievance, or remove your name from a list.
For other questions, call 866-652-7414.
Institute for Brain Potential: We are the leading provider of accredited programs on the
brain and behavioral sciences. Our non-profit organization (tax ID 77-0026830) has presented
cost-effective, informative and practical seminars by outstanding speakers since 1984.
Passive Aggression, Sarcasm, Cold Anger, Hostility and
Aggression: Brain-Based Advances in Managing Anger
NURSES: Institute for Brain Potential (IBP) is accredited as a provider of continuing nursing education by the
American Nurses Credentialing Center’s Commission on Accreditation.
IBP is awarded “accreditation with distinction,” the highest recognition awarded by the ANCC.
This program provides 6 contact hours for nurses.
PSYCHOLOGISTS: IBP is approved by the American Psychological Association to sponsor continuing education
for psychologists. IBP maintains responsibility for this program and its content. This program provides 6 CE credits.
COUNSELORS & MARRIAGE AND FAMILY THERAPISTS: IBP, provider #6342, is an NBCC-Approved
Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC
requirements. IBP solely is responsible for all aspects of the program. This program is 6 clock hours. Approval is
pending by OK State Board of Behavioral Health Licensure for 6 CE hours.
SOCIAL WORKERS: IBP, provider 1160, is approved as a provider for continuing education by the Association
of Social Work Boards (ASWB), 400 South Ridge Parkway, Suite B, Culpeper, VA 22701. www.aswb.org. ASWB
Approval Period: 11/11/2014 – 11/11/2017. Social workers should contact their regulatory board to determine
course approval. Social workers will receive 6 clinical continuing education clock hours for participating in this
intermediate-level course.
SUBSTANCE ABUSE PROFESSIONALS: IBP is approved by the NAADAC Approved Education Provider
Program, Provider #102949. This program provides 6 continuing education hours (CEHs). Approval is pending by
OK Board of Licensed Alcohol and Drug Counselors for 6 training hours (6.0 CEUs).
PHARMACISTS AND PHARMACY TECHNICIANS: IBP is accredited by the Accreditation Council
for Pharmacy Education as a provider of continuing pharmacy education. This knowledge-based activity
provides 6 contact hours (.6 CEUs). UANs: 0492-0000-15-041-L04-P and 0492-0000-15-041-L04-T
DENTAL PROFESSIONALS: IBP is designated as an Approved PACE Program Provider by the
Academy of General Dentistry (AGD). The formal continuing dental education programs of this provider
are accepted by the AGD for Fellowship/Mastership and membership maintenance credit. Approval does
not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of
approval extends from 12/01/14 – 11/30/18. Provider ID# 312413. Subject Code: 557. This program is 6 CE hours.
OCCUPATIONAL THERAPISTS: IBP is an American Occupational Therapy Association (AOTA) Approved
Provider, #6050. The assignment of AOTA CEUs does not imply endorsement of specific course content, products,
or clinical procedures by AOTA. This program provides 0.6 AOTA CEUs or 6 contact hours. Content Level:
Intermediate. Content Focus: Occupational Therapy Process (Intervention and Outcomes).
NURSING HOME ADMINISTRATORS: IBP is a Certified Sponsor of professional continuing education with
the NAB and has approved this program for 6 clock hours under its sponsor agreement with NAB/NCERS. State
licensure boards, however, have final authority on the acceptance of individual courses.
PHYSICAL THERAPISTS: This program has been approved by the Texas Chapter of the American Physical
Therapy Association (TPTA). The Missouri Advisory Commission for Physical Therapists accepts courses
approved by the APTA chapters of other states. Approval is pending by the Oklahoma Board of Medical Licensure
and Supervision. This program provides 6 contact hours.
SPEECH-LANGUAGE PATHOLOGISTS: This program is designed to meet the needs of speech-language
pathologists. Participants will receive a certificate of completion for 6 contact hours.
MASSAGE THERAPISTS: IBP is approved by NCBTMB as a CE Approved Provider, #450939-09. This course
provides NCBTMB-approved 6 CE hours.
DIETITIANS: IBP is a Continuing Professional Education (CPE) Accredited Provider with the Commission on
Dietetic Registration (CDR). Registered dietitians (RDs) and dietetic technicians, registered (DTRs) will receive
6 continuing professional education units (CPEUs) for completion of this program. Continuing Professional
Education Provider Accreditation does not constitute endorsement by CDR of a provider, program, or materials.
Provider Number: BP001. CPE Level: I. Suggested Learning Codes: 7020, 4040, 4090, and 6010.
EDUCATORS: This program provides 7.5 Contact Hours of professional development in MO and 7.5 PD Points
of professional development in OK toward license renewal through a cosponsorship agreement between IBP and
Alliant International University, a regionally accredited institution by the Accrediting Commission for Senior Colleges and
Universities. Contact your school district if you need prior approval.
Learn how anger-related thoughts originate, ways they can be diagnosed,
effective rules of engagement and how to defuse anger.
Health professionals working in medical, dental, and psychological
environments and educators should be able to:
1. Identify origins and forms of anger-related habits, beliefs and acts.
2. List several effective guidelines for interacting with an angry person
including strategies for defusing anger.
3. Identify key steps in improving anger regulation.
4. Name key habits of people who learn to manage their anger to produce
meaningful change.
Understanding Anger-Related Disorders
••Stress Resilience: impaired attachment between infant and
caregiver and the development of “anger scripts.”
••Passive Aggression: withholding intimacy, praise or
affection when angry; acting in ways known to upset the
other person at home or at work.
••Cold Anger: the “silent treatment,” withdrawal, avoidance
of intimacy, refusal to reveal what is wrong, and evasion of
emotional discussions.
••Hot Anger: loss of temper and threat; why harboring anger
harms the health of perpetrator and victim.
••How Angry People Reason: the impossible-to-achieve rules
of people with anger spectrum disorders.
Brain-Based Steps In Anger Regulation
••Stop: learning to shift attention away from anger-generating
thoughts and acts by reducing arousal (e.g., cue-controlled
rapid relaxation); altering posture, signal breathing,
improving awareness; engaging the wisdom of the slower,
wiser prefrontal cortex.
•• Think: assessing social, emotional and somatic cues, using
self-aware emotions (orbitofrontal cortex) to reinterpret
anger-related thoughts and cognitive distortions.
••Observe and Objectify: “camera checking” and restructuring dysfunctional thoughts; identifying the costs of engaging
in anger-related behavior; e.g., am I hurting myself by
trying to hurt someone else (parieto-temporal cortex).
••Plan: identifying behaviors that lead to calming and goaldirected change (dorsal prefrontal cortex).
••Anger Control Habits: practicing skills until they become
automatic (basal ganglia).
When and How to Interact With an Angry Person
••Normalizing Runaway Emotions: how centers of the
prefrontal cortex can monitor and inhibit automatic reactions
(threat, fear, anger) from the limbic areas of the habit brain.
••When to Avoid Engagement: history of substance use,
brain injury, severe personality disorder, psychosis, major
depression, bipolar disorder, confusion; assessing the risk
of violence.
••When to Delay Difficult Conversations: insufficient sleep,
excess hunger, substance use, or sickness.
••How to Prevent or Reduce Risk and When to Get Help:
key warning signs for when to seek a first responder (police,
paramedic) medical and psychological emergencies; when
and how to warn a client while attempting to preserve a
therapeutic relationship.
Habits of People Who Successfully Manage Anger
••Improving Stress Resilience: learning to identify, predict
and control stressors.
••Impulse Control: delaying automatic reactions to angerevoking events including maladaptive eating or drinking;
practicing reward substitution and healthy pleasures.
••Reinterpreting Anger-Related Thoughts: cognitive restructuring made practical.
••Strategies for Defusing Anger: coping with passive-and
indirect anger; alternatives to reacting to hostility, sarcasm
and threat.
••Ability to Control Reactivity to Stress: learning to predict
and control stressors.
••Acceptance and Commitment: identifying what is unlikely
to change in others and in oneself; accepting imperfections
and moving on.
ABOUT THE INSTRUCTOR
W. Robert Nay, Ph.D., is Clinical Associate Professor
at Georgetown University School of Medicine and an
internationally recognized expert in the treatment of
anger-related disorders. In addition to over 30
research papers and chapters, Dr. Nay is author of
leading texts including Taking Charge of Anger,
Overcoming Anger in Your Relationships and the
Anger Management Workbook.
Drawing on three decades of clinical experience, Dr. Nay has developed
and presented over 100 programs to health professionals on anger,
aggression, and relationships at medical centers and at seminars for
health professionals.
Audiences appreciate his innovative teaching methods including the
use of video clips that provide fascinating case histories and hands-on
training to show how anger-related habits can be changed. A highly
rated instructor, participants appreciate his practical information,
relaxed speaking style and warm sense of humor. In addition to Q & A
sessions in class, Dr. Nay will answer your questions during the second
half of the lunch break and by email after the program concludes.
© 2016 IBP