1H 2017 Savills World Research Taiwan Asian Cities Report Taiwan Retail 1H 2017 savills.com.hk/research savills.com.hk/research 01 Asian Cities Report | Taiwan Retail GRAPH 1 Department stores Retail sales growth rate by sector, 2009– 2016 Taiwan’s GDP growth reached 1.5% in 2016, increasing from 0.72% last year due to the improving figures in private consumption, investment and exports. The economic recovery has had a positive effect on the retail sector. Retail sales registered an historical high of NT$4.1 trillion in 2016, increasing by 1.9% year-on-year (YoY), with the main contributors being supermarkets (9.3% YoY), auto sales (5.4% YoY) and convenience stores (4.7% YoY). Department store sales Supermarkets Convenience stores Hypermarkets 10% 8% 6% 4% 2% 0% 2009 2010 2011 2012 2013 2014 2015 2016 Source: Ministry of Economic Affairs GRAPH 2 Annual sales of department stores, 2013– 2016 2013 2014 2015 2016 90 80 70 Total sales for department stores increased by 4.5% YoY to NT$331.1 billion in 2016. However, the annual sales growth for three major department store groups, including ShinKong Mitsukoshi, Pacific Sogo and Far Eastern, was stagnant. Only the Breeze Center group has seen a 25% growth in sales as a result of the launch of Breeze Song Gao at the end of 2015, and the renovation of its Nanjing Store. However, they did not reach their sales target in 2016. In order to overcome this obstacle, operators are changing and improving tenant mix more regularly, and adopting new strategies, including: NT$ bilion 60 50 40 30 20 10 0 ShinKong Mitsukoshi Pacific Sogo Far Eastern Breeze Center Source: Ministry of Economic Affairs, Savills Research & Consultancy Allocating more space to food and beverage (F&B). Retailers have broken with past traditions to replace female clothing and accessories with F&B on lower floors. For example, ShinKong Mitsukoshi Taichung Store, featuring the highest annual sales revenue among all stores, remodeled its second floor into F&B space and thereby lifted the F&B proportion of revenue to 12%. A11 Store in Taipei City also followed this strategy and its F&B sector now accounts for 22% of total revenue. GRAPH 3 New supply of department stores, retail malls and outlets, 2000–2018F Department stores 350,000 Retail malls Outlets Offering exclusive dining options can significantly increase footfall, and long waiting lines sometimes bring additional marketing advantages for operators. brands, shoes and cosmetic products as major tenants on the ground floor, tenants with attractive window displays are being welcomed. Followed by Harley-Davidson, Tesla Motors made its entrance into the Taiwan market by opening its first store (approximately 200 sq m) on the ground floor of ShinKong Mitsukoshi A11. Operators are looking to target young customers aged 20 to 35 by using affordable luxury brands as anchor tenants on the ground floor, such as Michael Kors, Coach and Longchamp. In addition, following the emerging fitness trend in the past few years, the retail space for sports products has been enlarged. Jordan launched its largest Asia flagship store in Breeze Song Gao. Retailers have also used sports equipment such as running tracks in their renovations, or set up indoor basketball courts to enhance customers’ shopping experience. Supply Four new projects entered the market during 2H/2016 and 1H/2017, adding a total of 215,000 sq m of retail GFA to the market. Three projects were located outside Taipei City. In order to differentiate themselves from existing competitors, operators have been focusing on creating a thematic experience for customers and strengthening their entertainment and leisure functions. Recent new supply has included: Gloria Outlets Phase II, launched at the end of 2016, contributed around 13,400 sq m of retail GFA to the market, introducing 65 brands. Different from Phase I, Phase II decreased the percentage of luxury brands and focuses more on offering outdoor leisure goods and sports products, with major tenants including Adidas and The North Face. 300,000 250,000 sq m 200,000 150,000 100,000 50,000 Operators are competing to appeal to famous restaurants or cafes to open their first store in department stores, such as Jamie’s Italian, Honolulu Coffee Shop in ShinKong Mitsukoshi A11, and Cafe Florian ShinKong Mitsukoshi A9, which attract significant media coverage. 0 Source: Savills Research & Consultancy 02 Retailers are now focusing on their ability to attract footfall, rather than solely revenue. In addition to luxury Phase III, planned to complete in 2020, is going to strengthen its entertainment facilities by containing a movie theatre and a 15,000-sq m aquarium, working with Yokohama Hakkeijima, a Japanese theme park operator. Next to Lihpao Land Theme Park and Fullon Hotel in the suburb area of Taichung City, the main purpose behind the Lihpao Outlet is to provide customers with more comprehensive 1H 2017 Taroko Park, close to Caoya Road Station of the Kaohsiung MRT, is a joint venture project between The Taroko Sport and MobilityLand, a Japanese motorsport racing facility operator. A third of the land area in this 8.7-hectare project is designed for Suzuka Circuit Park; the remaining land will be a shopping mall, providing a total retail space of 115,500 sq m for 220 brands. Concentrating on highlighting its sport and entertainment elements and child-friendly concept, its annual sales revenue is projected to reach NT$5 billion in 2016. Notable tenants include H&M, Studio A and Wesport, offering baseball batting cages, indoor golf and a skating facility. Demand Due to the emergence of online sales, expansion strategies for local retailers, as well as international fast-fashion brands, became conservative. Store expansion rates for fast-fashion brands such as Uniqlo, Zara, GU, Gap and H&M in 2016 were much slower compared with 2014 and 2015, with only 17 new stores opened, mainly in major cities in the middle or south of Taiwan. H&M is the only fast-fashion retailer to have launched a flagship store in Taipei City in the past 12 months. They entered the Taiwan market in 2015 and opened 11 stores in two year. At the end of 2016, H&M opened its largest Asian flagship store in the Ximending shopping area, one of the city’s most bustling retail destinations, covering a total retail area of approximately 5,000 sq m over five floors. Sport and fitness activities, such as running and going to the gym, have recently became more popular among young adults (20-40 years), seeing sustained growth in the sports footwear and apparel market. In addition to increasing the retail space of sports brands in department stores, retailers, including Adidas, New Balance, Jordon and Momentum, a local sport goods distributors, are opening plenty of new street shops. The Ximending and Zhongxiao E. Road districts have seen the expansion of their footprints. Different from the difficulty that most retailers are facing, the growth of the F&B sector is stronger. Several international restaurant brands entered the Taiwan market, including ICHIRAN, Isaac toast & Coffee, Jamie’s Italian and Lady M. However, the gradually increasing minimum wage and the amended labour standard law made labour costs for F&B, which usually has longer opening hours and higher cost from salaries, rise significantly. As new restaurants join the market, competition in the restaurant industry is getting more intense. Street shop High rent levels (approximate NT$5,000 to NT$7,500 per sq m) and the rise of the Xinyi district brought challenges to the Zhongxiao E. Road shopping area, which was ranked alongside Ximending as the most popular shopping areas in Taipei City. Miss Sofi, DHC, SO NICE, and Nine West (mainly women’s retail brands) closed their street shops in the Zhongxiao E. Road shopping area in the past two year. The vacancy situation has been increasing gradually since the second half of 2015, and the vacancy rate remained at a high level of over 10%. However, individual landlords who have owned their property for a long time can usually tolerate the vacancy loss and only offer a minor rent correction. TABLE 1 Major future retail projects, 2018–2021 Operator Zone Retail GFA (sq m) Completion year Breeze Center Nanshan Breeze Center Xinyi district, Taipei City 47,850 2018 Mitsui Outlet Park Taichung Mitsui Fudosan Wuqi district, Taichung City 65,000 2018 Far Eastern Xinyi district, Development Store Taipei City 46,200 2019 165,000 2021 Property Far Eastern A13 Mitsui Shopping Park LaLaport Mitsui Fudosan Nangang district, Taipei CIty Source: Taiwan Tourism Bureau, Savills Research & Consultancy GRAPH 4 Number of stores for selected international fashion brands, 2010–2016 2010 2011 2012 2013 2014 2015 2016 70 60 50 No. of stores services during their vacation. With 200 brands and 73,000 sq m of indoor and outdoor retail space, Lihpao Outlet is expected to reach an annual revenue of NT$6 billion. 40 30 20 10 0 Uniqlo While the Zhongxiao E. Road district suffered from the high vacancy rate, Ximending ranked as the No.1 shopping area, due to the growth of independent travellers. Mainly relying on local customers and international independent travellers, Ximending was not as affected by the decrease of group tourists from China since Tsai Ing Wen took office in 2016. Several retail brands opened their flagship stores in this shopping area, including H&M, E-Land Group, New Balance and Jordan. We expect the leading position of Ximending to continue due to the completion of the Taoyuan International Airport MRT line, which will make Ximending the first stop in Taiwan for international independent travellers. Zara GU Gap H&M Forever 21 Source: Savills Research & Consultancy TABLE 2 Significant retail transactions, 2016–Q1/2017 Date Amount Area Property (NT$ mil) (sq m) Type Property Location Jul 2016 NET Minquan W. Store B1 & G/F, No. 7 Minquan W. Road, Taipei City 521 944 High street Oct 2016 G/F & 2/F No. 101, Zhongxiao 101 Sec. 5, Zhongxiao Store E. 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