Academic Technology Advisory Committee Minutes of Meeting on February 20, 2009 Members Present Michael Hoadley, Chat Chatterji, Blair Lord, Joshua Burk, Rigoberto Chinchilla, Kiran Padmaraju, Andrew Mertz, Tina Veale, Linda Ghent, Mark Borzi, Diane Jackman, John Looby, John Henderson, Nackil Sung, Jeff Stowell, Mahyar Izadi, William Higelmire, James Johnston, Robert Augustine, and Doug Lawhead. Members Absent Paul McCann, Zhiwei Liu, Lucy Campanis, Levi Bulgar, and Jackie Alexander. Visitors Britney Wells as proxy for Jackie Alexander. Other guests included Michael McBride, Don Braswell, Cheryl Clapp, Chad Elliott, Max Swango, Greg DeYoung, Lisa Dallas, Janel Moore, Linda Moore, Toni Smith, Jim Novak, and Connie Downey. Approval of Minutes Michael Hoadley opened the meeting at 2 p.m. in the TITLE Room, 1205 McAfee. He then asked for approval of the minutes from the last ATAC meeting held on December 5, 2008. Acceptance of the minutes was unanimous. Informational Items 1. CITRIX – Michael McBride Michael McBride gave a demonstration/explanation of the CITRIX Server Virtualization project. He opened with a thank you to everyone involved in the collaborative effort including ITS: Randy Ethridge, Dave Emmerich, Mark Barrow, Adam Dodge, and Andy Hurt; Dr. Hoadley, John Henderson, and Don Braswell from CATS; Ted Genders from Lumpkin School of Business; and Chad Price, Jerel Howell, and Brian Holzer from DC3 Solutions. McBride reported that the project is currently in the testing phase with hopes of going live immediately after the close of this semester. If anyone is interesting in volunteering to be a part of this test phase, they should contact him at [email protected]. Additional information on the project can be obtained at the website: http://www.eiu.edu/~cats/citrix 2. Xythos – Greg DeYoung Greg DeYoung reported that the Xythos project is moving ahead as expected and all trials so far have been successful. The next obstacle to be faced is remodeling the Data Center in the Student Services Building where the servers are housed. Equipment for the project is on campus and will be installed after remodeling. There is a campus-wide power outage scheduled in March and the hope is to make the switch over at that time. Training for the many uses of Xythos will be offered by CATS during this year’s May Institute. DeYoung stated that CATS has already provided some very nice printed material for this joint effort. If anyone is interested in learning more about this project, they should contact Greg DeYoung or Julie Wilson in ITS. 3. Panther Mail – Greg DeYoung Greg DeYoung reported that a successful migration to the new Panther Mail system was accomplished during the month of January, 2009. The last update to 10.5 will take place during the third weekend in February. The operating system has now been converted from Mac to Linux. More information regarding training, as well as request for early-adapter volunteers, will be available in the near future. 4. Microsoft Licensing Agreement & PC Ordering – Max Swango, Greg DeYoung, and Connie Downey Connie Downey reported that the Microsoft Licensing Agreement is currently in the signature phase of processing. Greg DeYoung stated that the best-case scenario would be for the contract to be completed and in place 30-45 days from now. Max Swango stated any new computers on campus may be used until that time. DeYoung stated that Travis Gresens and others in ITS have been working with Dell regarding imaging for the Spring computer orders. The group has also been working with HP, but that imaging will not be available by this spring. Swango asked that any departments receiving direct delivery of computers please contact the HelpDesk (581HELP) when those computers arrive. He expects there will be a 48-hour timeframe for computers delivered to his area to be “desk-ready” for delivery. That would mean they are ready for use, but may not necessarily have everything a particular user may need loaded at that time. When computers arrive in his area, his staff contacts individuals within 24 hours to set up an appointment for delivery. 5. Campus Computer Order – John Henderson John Henderson thanked the academic side for all the orders they have placed through the campus ordering endeavor. He stated that there had not been any participation from other vice-presidential areas of campus. The current order is for approximately 125 PCs and about 70 Macs. He is still working with a few departments, but feels there is already a good substantial order with which to negotiate pricing. 6. Academic Software through TEAM PIE Grants – Jim Novak Jim Novak, Chairman of the TEAM Grants Council, presented this year’s plan for the Planning, Implementation, and Evaluation (PIE) grants administered through CATS. The basic model is to follow the same plan as for hardware purchases in the past, but the focus now is to apply the funds towards software purchases in a multiyear endeavor for FY09 to FY11. As in the past, the plan includes a requirement for matching funds from the requesting department. He shared handouts that included a detailed description of the plan, examples, timelines, and the actual application form. [Attachment A] 7. CAVE Technology Meeting – Michael Hoadley Michael Hoadley announced that there will be a meeting to demonstrate CAVE Technology on Wednesday, February 25, in 3030 Physical Science Building. Anyone on campus is invited to attend. The purpose is to determine if there is significant interest in the CAVE system to warrant EIU purchasing its own system. 8. Other Michael Hoadley informed the committee that an effort is currently underway to compile a list of individuals who serve as website contacts for each department on campus. Departments are responding well to this request for information. Hoadley also provided the committee with a new iTunes U Guide created by CATS. [Attachment B] He also stated that an effort is being made to compile a list of individuals to serve as department contacts for iTunes U. Subcommittee Meetings Coordination of Technology Resources – William Higelmire, Chair William Higelmire submitted the attached report. [Attachment C] Student Technology Fee – Mark Borzi, Chair Mark Borzi submitted the attached report. [Attachment D] The updated proposal from the Gregg Technology Center for its computer lab was presented. M/S John Henderson/Doug Lawhead to accept the proposal. The vote was unanimous for moving forward with the upgrade. Technology and Instructional Support – Jeff Stowell, Chair Jeff Stowell submitted the attached report. [Attachment E] Discussion Items 1. Planning for WebCT – Chat Chatterji Chat Chatterji reported that EIU is approximately halfway through its current contract with BlackBoard/WebCT and that consideration needs to be underway regarding the next contract phase. After discussion of the matter, it was decided that a committee would be formed to continue investigating the issue including the evaluation of other learning management systems. Those agreeing to be considered for that subcommittee were Joshua Burk, Jeff Stowell, Kiran Padmaraju, Linda Ghent, Chat Chatterji, Janel Moore, Michael Hoadley, John Henderson, and Britney Wells (proxy for Jackie Alexander). 2. Other There were no other items brought forward for discussion at this time. Next Meeting The final ATAC meeting for this academic year will be held from 2 to 4pm in the TITLE Room (1205 McAfee) on Friday, April 17. Agenda items should be forwarded to Dr. Hoadley ([email protected]) by Friday, April 3. Adjournment The meeting adjourned at 3:55 p.m. Submitted by Rhonda Brotherton Recording Secretary, CATS Administrative Aide ATTACHMENT A TEAM PIE Grants for FY09, FY10 & FY11 The purpose of the TEAM Planning, Implementation, and Evaluation (PIE) Grants is to provide resources to help support technology initiatives identified in the college technology plans that relate to the academic mission of Eastern Illinois University. As in the past, TEAM PIE funds are expected to have an impact on addressing technology needs of the University by focusing on the department and college priorities. When appropriate, academic departments in the colleges are urged to establish collaborative partnerships with other campus units (eg., Admissions, Booth Library, Facilities, Graduate School, Honors College, Human Resources, Minority Affairs, School of Continuing Education, Student Life, WEIU, etc.) and submit a joint application. This approach promotes the TEAM concepts of cooperation and sharing resources, minimizes duplication, and helps multiple partners share in matching costs for mutual benefit. For FY09 to FY11, the TEAM PIE Grants program will focus on addressing some of the software needs to support academics. As part of the justification for funding, it is essential that TEAM PIE applications for software reflect the technology plans developed by the departments and colleges. Documentation for integrating use of that software into courses, curricula, academic programs of study, and the overall technology vision for the campus are key elements. In the past, TEAM PIE applications were typically for one year at a time. But when it comes to software support, a multiple-year proposal could be more appropriate. This would be especially true if the continued costs can be documented (e.g., annual set fees, on-going maintenance plan to receive upgrades on a regular basis or where a predetermined percentage exists as part of a licensing agreement). For this round of TEAM PIE Grants, documentation for any initial and on-going costs must be provided by the academic department at the time the application is submitted to request funding support. Similar to the concept of “matching funds” required with previous TEAM PIE Grants, this time there must be a monetary commitment from the academic departments, colleges, and any collaborative partners. This is important to demonstrate ownership and commitment to use of the software. The levels of monetary match required in order to receive TEAM PIE funding are as follows: Total Funding Amount Requested for Software Up to $3,000 $3,001 to $6,000 $6,001 to $12,000 $12,001 to $24,000 Total Match Required from Department and/or College 20% of total (maximum: $600) 30% of total (maximum: $1,800) 40% of total (maximum: $4,800) 50% of total (maximum: $12,000) Total TEAM PIE Commitment for Funding Software Request 80% of total (maximum: $2,400) 70% of total (maximum: $4,200) 60% of total (maximum: $7,200) 50% of total (maximum: $12,000) TEAM will support up to $24,000 per year for one particular software request with a 50/50 match. A department may submit more than one request for software funding support, but the chair is required to prioritize those requests before forwarding that information to the Dean of her/his college. Example 1: A department may have a particular software application that costs $2,000 per year to acquire and maintain. If that department decided to apply for funding in FY09, FY10, and FY11, the total request would be for $6,000 ($2,000 per year). In doing so, the department match would be 30% of the total ($1,800, which means $600 per year) and TEAM funding would account for $4,200 ($1,400 per year). Example 2: If that same department wanted to only ask for $4,000 in funding to cover two fiscal years, mathematically the commitments would be the same because it falls within the same range of funding requested. The department match would be 30% of the total ($1,200, which again requires $600 per year) and TEAM funding would provide 70% of the total ($2,800, which again requires $1,400 per year). Example 3: One way to reduce the departmental commitment would be to “partner” with another unit on campus (or possibly more than one). In both examples above, let’s say two departments decide they will share the software on a 50/50 split. That means each department’s commitment per year would only be $300 per year (combined for a total of $600 per year), while TEAM’s commitment remains at $1,400 annually. Of course, those departments will need to work out the arrangements of how that software will be shared, especially if several classes need to use the software at the same time. The good news is that there are ways already in existence at EIU to help departments share software licenses, when allowed through the licensing agreement. Software that can be shared with others and made accessible through the KeyServer or the CITRIX Server is strongly encouraged. Questions relative to software compatibility for use on those servers can be directed to Michael McBride ([email protected]; 581-7632) at the Gregg Triad. Example 4: Suppose a department wants software that costs $30,000 per year to fund and maintain and that unit requests funding from TEAM for three fiscal years. The total amount would be $90,000, but the TEAM PIE Grants have a set a ceiling at $24,000 per year for funding requests for any software application. In that case, TEAM would fund a maximum of $12,000 each year ($36,000 total), but the department would be required to provide the balance of $18,000 per year ($54,000 total for the three years, which would obviously be more than a 50/50 match). Finally, it is also important to point out that a department can only apply for a particular software package one-time. For example, a department might want to submit a request for funding only in FY09 for a software application that costs $9,000. Based upon the table above, the department would be expected to provide a 40% match ($3,600) and TEAM would provide 60% of the funding ($5,400). If that department decided to apply again in FY10 for that same software, the request would be denied. Under the terms of this arrangement, it would be the department’s responsibility to maintain and upgrade that software after the first year. Each college will determine its own process for reviewing and prioritizing TEAM PIE applications related to software acquisition and upgrades. Collaborative applications by departments will need to be channeled through each unit for support and approval because of monetary implications. Departments are encouraged to provide comments from collaborating units that further support the need and use of the software. Before an application will be considered by the TEAM Grants Council, it will require response to a series of additional questions. That application must also have signatures of the Department Chair, the Dean, and the fiscal agent (which could be the chair, director, or dean) for any collaborating units. Documentation regarding all applications for software support must be submitted by the colleges to the CATS Office (1336 McAfee) no later than noon on Friday, March 6. Members of the TEAM Grants Council will review and determine which proposals will be funded and an announcement will be made by Friday, March 27. At that time, department and/or college funds must be available so software orders can be placed. Funding for the TEAM PIE Grants is made possible through the Center for Academic Technology Support (CATS). The availability of TEAM PIE funds for FY09, FY10, and FY11 will be dependent upon University funding and approval of the CATS budget through the Office of Academic Affairs. All budgeting procedures required by the Business Office at EIU will be followed for administration of the TEAM PIE Grants. For more information about TEAM PIE Grants, contact Dr. Michael Hoadley ([email protected]; 5818396) at CATS or any member of the TEAM Grants Council (http://cats.eiu.edu/team/grantscouncil.php). Application Form for Software Acquisition and/or Upgrades through the TEAM PIE Grants Part A: To be completed by faculty member requesting software Name: ______________________________________________________ Email: ________________________ Phone: ________________ Department: ______________________________________________________ Title of Software (include version): ______________________________________ Platform: ____ Windows ____ Mac Number of Licenses Requested: ____ Windows ____ Mac New Purchase or Upgrade: ____ New Purchase ____ Upgrade ____ Both ____ No ____ Not Sure Maintenance Program for Software Upgrades: ____ Yes ___ Both Attach documentation which provides a description of the software and estimated costs What courses in your department would use this software as part of the curriculum? (attach additional sheet, if necessary) Course/Class (eg., ENG 2205) Number of Sections Offered Each Year Number of Students in Each Section In which computer lab(s) would this software be primarily used? Part B: To be completed by department chair Name: ______________________________________________________ Email: ________________________ Phone: ________________ College: ____ CAH ____ LCBAS ____ CEPS ____ COS How does this software fit into your departmental and college technology plans? (attach additional sheet, if necessary) Would your department be willing to share use of this software through the KeyServer or CITRIX Server (if possible)? No ____ Yes ____ Indicate any department(s) or unit(s) on campus that you have identified to collaborate with on submitting this request and attach any comments relative to their need and support for the software: Funding Period(s) for Software Request: FY11 (check all that apply) ____ FY09 ____ FY10 Rank this software proposal in terms of your departmental needs and priorities: ________ (Note: 1 would be the highest ranking; if you submit more than one request, each application must have a different ranking in terms of priority) Part C: ____ To be completed and signed by department chair, dean, and representative for any collaborating department/unit(s) Estimated Total Cost for Software during Funding Period(s): (attach documentation from vendor or website that shows cost) $ ___________ Amount of Match from Department and/or College: $ ___________ Amount of Match from Collaborating Unit(s): (if no collaborators, then indicate “0” in the space provided) $ ___________ Amount Requested from TEAM PIE Grant: $ ___________ ____ Final ranking by Dean of college (Note: 1 would be the highest ranking for all applications in the college; other applications would be ranked lower, in descending order of priority) Signing this form indicates there is a financial commitment being made by the department, college, and any identified collaborating department/unit(s) during the fiscal years indicated above. _______________________________________________________ Signature of Academic Department Chair _________________ Date __________________________________________________________ _________________ Signature of Dean from College Date __________________________________________________________ _________________ Signature(s) of Fiscal Agent from Collaborating Department/Unit(s) Date (if no collaborators, then leave blank) A final list of prioritized software requests must be submitted by the colleges to the CATS Office by noon on Friday, March 6. Paperwork must include copies of the applications (with attached documentation) submitted by the academic departments in order to be considered for funding. All paperwork must be signed by the department chair, dean, and the fiscal agent for any collaborators or it will not be reviewed by the TEAM Grants Council. Questions should be directed to Dr. Michael Hoadley ([email protected]; 581-8396) at CATS or any member of the TEAM Grants Council (http://cats.eiu.edu/team/grantscouncil.php). ATTACHMENT B hat is iTunes U? _ iTunes U is short for iTunes University. Organizations and institution s like EIU can use iTunes U to store audio and video resources, as well as make them available for download and distribution. ITunes U currently has over 100,000 educational audio and video files available . As an iTunes U site, EIU has two options for allowi ng the viewing of media through its public and private accounts. Private accounts pertain to classrooms, where in order to view the media. students would have to use their username and password to login. All other accounts would be identified as public accounts, which means the information is readily available to the general public to search, view, subsc ribe to, and download . In order to access the resources, a person must use the iTunes media player, which is available for both MAC and PC via free download from Apple 's website. The iTunes player plays the media on your computer, but it is also a stand-alone player which does not require the video to be viewed in a web-browser window like Flash videos. In August of 2008 , a State of illinois law went into effect whic h deals with accessibility and technology Issues for state institutions such as EIU. One section requires media used for public consumption to be captioned . This includes media that will be presented to a large audience , either on- or off-campus. Examples would include academic presentations and events, marketing/advert ising media, and other such media. Media for instruction would not necessa rily require captioning unless there is a student in the class who required it. When it comes to podcasting, the accessibility rules still apply. Podcasts for private accounts (such as course accou nts for the classroo m) would not necessarily require captioned media, unless there is a student with a disability in the class who requires it. Podcasts for public accounts would require all the media within the account to be captioned . CATS currently offers captioning services for the campus , but to a limited degree because it is labor intensive. The process involves transcr ibing a video and then synching the transcrip tion to the video. CATS curren tly provides transcription for videos which are 10 minutes or less. Videos which are longer than 10 minutes require the client to provide the transcription. After CATS has a transcript and the media , the staff can then timecode-synch the transcr iption to the media and upload it to the iTunes U account. ~re the benefits for using iTunes U @ EIU? itunes U is free to EIU. iTunes U is a giant mediastorage/reservoir. o iTunes U for EIU has a feature to searchfor media withinthe iTunes U Store. o The mediacan be played on iTunes Player, which is cross-platform and a free download(www.apple.com). o iTunes Player is a stand-alone player, which means the media does not have to be viewedwithin a web-browser. o The mediais downloadableand distributable. o The media can be downloaded and viewedon your computeror a mobile device such as a laptop, iPod or iPhone. o With private iTunes U accounts at EIU, there is a certain level of autonomy, especially if you are a faculty memberwho wants to use podcasts for the classroom. In essence, you can do the media creation, uploading & distribution on your ONn once you leam the steps. o o As a general rule of thumb, before using any media that is copyrighted, you should make sure that you have reviewed the copy right law under Fair Use, the Teach Act and the Digital Millineum Copyright Act. There are guidelines for how much copyrighted material you can include in a presentation . However, if you are wanting to show an entire copyrighted media using iTunes U, you are really not able to do so because those podcasts would be easily downloadable and distributable. If you need to show a video in your online classroom , please contact the CATS office for furthe r information. are my iTunes U contacts at C~ Ju lie Luckett CATS 581-84 49 [email protected] Pete Grant Antoine Thomas CATS 581-8397 arthom as@eiu .edu CATS 58 1-8398 pag ran l@eiu .eo u - - - - - - - - - - - - - - Published by the Cen ter for Academic Tech nology Su pport - February 200Q - - - - - - - - - - - - ATTACHMENT C To: Michael Hoadley From: William Higelmire Date: February 18, 2009 Subject: ATAC Coordination of Technology Resources Subcommittee activities and report The Coordination of technology Resources Subcommittee met on a regular basis during the spring term and will continue to do so. The regular meeting time was at 1:00pm on Mondays. During the semester the subcommittee discussed the following: 1. Discussed the development of educational videos for KeyServer and Citrix usage by faculty and staff that are to be demoed on April 17th. 2. Reviewed the status of the Web Printing option. Currently, the Library and Gregg Triad are print stations. We will continue to collect data to determine if other sites are needed. An informational item was placed in the university newsletter regarding the option 3. Discussed the status of the Microsoft contract. The contract has been approved and we are awaiting the final word from purchasing to announce the details to the entire campus. 4. The committee welcomed Joshua Birk who replaces Newton Key during the Spring 2009 semester. 5. Discussed the TEAM PIE grants new initiative that focuses on the software needs to support academics. ATTACHMENT D Memorandum Department of Communication Studies Mark Borzi Phone: 581.2016 [email protected] Fax: 581.5718 TO: Michael Hoadley From: Mark Borzi DATE: April 16, 2009 RE: ATAC student technology fee subcommittee activities and report The Student Technology Fee Subcommittee met on a regular basis during the Fall term and will continue the Spring Semester. The regular meeting time was 11:00 am on Thursdays. During the semester the subcommittee discussed the following. 1. Continued the process of reviewing the ATAC labs for this year. One lab is under review, Gregg Triad. The subcommittee received materials from lab personnel and met with them on February 12th. Representatives from the lab made a proposal that makes the lab more accessible and usable for students at a considerable cost savings over the previous round of funding. The Student Technology Fee Subcommittee approved the proposed revisions and continued funding of the lab. 2. Reviewed the status of the technology enhanced classroom installations and replacements. With the completion of the Fine Arts Center the campus is at 100%. 4. Met with representatives from the Student Success Center on the status of the three classrooms and conference room that are to be included in the renovation of 9th Street Hall. The classrooms meet the criteria established by the committee and it was recommended that they be equipped. The conference room does not meet the criteria established by the committee and it was not funded. The committee advised the SSC representatives to meet with others on campus to determine if used equipment would be available for use in the conference room. 5. The Student Technology Fee Subcommittee recommends an increase of $31.25 per term in the technology fee effective Fall 2010. A. The current fee of $57.44 per semester is sufficient to maintain the technology currently which includes the technology enhanced classrooms, the ATAC labs on campus, Citrix, and the Keyserver. B. The subcommittee is recommending an increase in the fee of $25 per term to cover software expenses on campus. This fee would be used to extend the current Microsoft license agreement to all students, provide for the annual expenses of WebCT, and provide a pool of funds to purchase licenses for software used campus-wide (e.g. Adobe Creative Suite 4) and department specific applications (e.g. Final Cut Pro Studio, Adobe Audition, CAD, GIS software, Graphic Design and art packages). C. The subcommittee is recommends an increase in the fee of $6.25 per term to cover the expenses associated with converting classrooms to laptop friendly rooms. The fee would generate sufficient revenue to fund the conversion of approximately ten classrooms per year. D. The rationale for this proposal 1. Software a. Growing importance of technology in particular software in delivery of curriculum. This increase will provide students with software they need in a state-of-the-art education and to successfully compete in the job market after graduation. b. This increase would directly impact students since the software would be for student use both in and outside the classroom. c. The University does not have funds available through normal funding mechanisms (operating and equipment funds) to purchase needed software. d. A survey of students in one academic department indicated that students would prefer that the University provide the technology to students rather than have the student purchase it. 2. Classroom Conversion a. Current configuration of most classrooms on campus are not conducive to the use of laptops in the classroom. Table arm desks do not have adequate workspace nor sufficient surface area to provide a safe platform for laptops. b. This increase would provide the resources to enhance the student experience and would impact students directly in the classroom. c. A number of departments have either adopted or a considering the adoption of a laptop requirement. Converting rooms to meet this change is not within university budgets. d. The proposal would provide tables and/or power to individual workstations and upgrade wireless access in redesigned classrooms to better support the use of laptops. 6. The student technology fee Subcommittee recommends that an appropriate body be charged with creating a standard profile or profiles of software for campus. That this software in effect become the standard profile for computers in the University and would be the primary list from which funding decisions would be made. 7. The Student Technology Fee Subcommittee continued discussions related to the regional lab concept. The subcommittee began to more fully discuss the potential to create “regional” labs which would be located in various campus locations and be available for multiple departments to use. This concept would remove individual “departmental” ownership from lab space. ATTACHMENT E Memorandum To: Dr. Michael Hoadley From: Jeff Stowell Date: 4/16/2009 Re: ATISS Report Wiki software for EIU faculty, staff, and students The Academic Technology Instructional Support Subcommittee has met regularly over the course of the 2008-2009 academic year to discuss the availability and standardization of wiki software at EIU. “A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. Wikis are often used to create collaborative websites and to power community websites.” (Wikipedia.com). Our subcommittee evaluated the most common features of different wikis that would enable us to determine the specific wiki software that would best meet the needs of EIU. The most important considerations in our decision were cost, ease of use (WYSIWYG editor), accessibility, and pagelevel access control. As a result of our discussion, we have the following recommendations regarding the use of wikis at EIU. We realize that certain departments on campus are currently using wiki software that may already be suitable for their needs. We are also aware that certain server software, such as Mac OS X server, contains wiki software. However, for the majority of EIU faculty and staff that are entry level wiki users, we recommend 1) PBwiki be the first choice for wiki software used in courses, departments, or other academic groups on campus. PBwiki provides hosting for “turnkey” wikis that are easy to create, edit, and navigate. Depending on the level of access control required (wiki-wide control versus page-level control) and the amount of server space needed, the wikis are either free or require a low-cost subscription. 2) CATS and ITS work together to provide awareness, training, and support on how to use PBwiki in an academic setting to promote collaboration and sharing of information. Respectfully, Jeffrey R. Stowell, ATISS Chair 1
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