CLIENT Just Baked is a Michigan-based, fast-growing gourmet cupcake baker on track to bake more than two million cupcakes this year. As a flourishing business, the founders and operations manager must oversee a fast-growing team of 75+ employees and a whole new crop of retail outlets. Now, with the scalable and full-service benefits of Paycor, the company is ready to successfully support expansion including new hires, franchises and additional retail outlets. CHALLENGES • Time consuming manual entry of hours resulting in calculation errors on a weekly basis. • Inability to easily adapt to the time tracking policies varying between locations and managers. • The cumbersome task of faxing payroll for 75 employees and distributing paper paystubs for each of their locations. • Difficulty reaching someone at their current payroll provider that was familiar with their business and that could answer their questions. RESULTS WITH PAYCOR’S INTEGRATED SYSTEM • Simple, affordable time and attendance solution that makes tracking easy. • Accurate time and attendance records, regardless of the number of locations. • A solution that saves valuable time, reduces errors and receives superior support from Paycor at anytime. • Reduced cost with online HR check stubs. No more printing and mailing costs, immediate availability for employees to access their pay information, 3 years of rolling history and it’s safe and secure. • An intuitive online reporting tool that gives authorized payroll administrator(s) access to payroll and employee data. • Comprehensive, online resource that saves time and money while avoiding costly missteps. • Employee handbooks, new hire best practices and expert HR advice. Paycor takes the cake… the cupcake, that is. Co-founder Pam Turkin estimates that by the end of 2012, Just Baked will have 25 to 27 stores in the metropolitan Detroit area selling 65 flavors of cupcakes. With sales reaching $4 million annually, managing this growing business meant tapping Paycor as a new ingredient for continued success. After meeting with Paycor Account Manager Brie Hamilton, Kevin Belisle, operations manager for JustBaked, was intrigued by Paycor’s comprehensive solutions. Kevin was sold on the fact that time, attendance and payroll data could easily be compartmentalized by store, employee and more. This detailed information could provide new insights on how the stores were performing and contribute to the continued growth and success of the company. Just Baked was impressed with the suite of solutions Paycor offered, but it was their dedicated customer service that made them stand out above the rest. With a “no call center” approach to service, Paycor is able to get to know their clients personally and serve as a helpful resource. What’s more, for a company with so many locations, ReadyClock, gives Just Baked management the ability to move from paper time cards to electronic time records. As a result, employee counts and hours can easily be monitored improving staffing and increasing accuracy of payroll data. Online Check Stubs save time, paper and headaches by allowing Just Baked’s employees to securely access their pay information online. If there are any problems, Paycor is ready and available to help with a dedicated rep and a payroll specialist. Just Baked also uses Paycor’s HR Support Center and HR On-Demand. Call toll free 1-800-381-0053 Visit us online www.paycor.com According to Belisle, “For a start-up, having access to proven HR techniques and qualified experts goes a long way in adding value at a fraction of the price.” Now, he and his team have access to the forms, manuals and pros when needed. “That’s a big help for a growing business,” Belisle adds. In summary, Just Baked leverages a range of solutions from Paycor to support its fast-paced growth, including: Just Baked is leveraging technology like a big company, without all the hassles and expense! – Kevin Belisle Operations Manager Just Baked • Paycor Internet Entry saves time, is readily accessible anywhere and reduces human error. • ReadyClock time system enables tracking of many employees in multiple locations. • Online Check Stubs allows for secure online employee access to pay information. • HR Support Center provides customizable forms and manuals that meet a variety of needs. • HR On-Demand serves as a helpful resource for immediate counsel with live HR experts ready to answer important questions as they come up. • Dedicated Customer Service allows our specialists to get to know their clients and serve as a helpful resource. With Paycor, there is no need to reinvent the wheel. “Just Baked is leveraging technology like a big company, without all the hassles and expense,” says Belisle. Call toll free 1-800-381-0053 Visit us online www.paycor.com
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