Why so unhappy? The effects of unionization on job satisfaction Alex Bryson§, Lorenzo Cappellari°* and Claudio Lucifora° # March 2007 § Policy Studies Institute, London ° Istituto di Economia dell’Impresa e del Lavoro, Università Cattolica, Milano. Word count [#####] * Corresponding author, Istituto di Economia dell’Impresa e del Lavoro, Università Cattolica, Largo Gemelli 1,20123, Milano, Italy. Email: [email protected], tel +390272343010, fax +390272342781. The authors thank the Department of Trade and Industry, the Economic and Social Research Council, the Advisory, Conciliation and Arbitration Service and the Policy Studies Institute who co-sponsor the Workplace Employment Relations Surveys, and acknowledge the UK Data Archive as the distributor of the data. i Why so unhappy? The effects of unionization on job satisfaction Abstract We use linked employer-employee data to investigate the job satisfaction effect of union membership in Britain. We depart from previous studies by developing a model that simultaneously controls for the determinants of individual membership status and for the selection of employees into occupations according to union coverage. We find that a negative association between membership and satisfaction typically found in previous studies is confined to non-covered employees. We interpret this as a union voice effect. In covered occupations the negative association between membership and satisfaction disappears having accounted for selection effects, suggesting that less satisfied individuals are more likely to be union members, but only when the occupation is covered by collective bargaining. Our results are also consistent with the existence of queues for union covered jobs. JEL classification: J28, J51 Keywords: Job satisfaction, Union membership, Union coverage, Endogeneity ii I. Introduction Surveys of employees’ opinions typically reveal that union members’ reported job satisfaction is lower than non-members’. Taken at face value this is puzzling since unions should improve working conditions, this being among the reasons for joining a union. Freeman and Medoff (1984) and Borjas (1979) explain this finding arguing that members ‘voice’ their dissatisfaction to improve the bargaining power of the trade union. Bender and Sloane (1995), on the other hand, emphasise that unions organise where working conditions are poor: according to this view, workplace characteristics determine both union membership and dissatisfaction, so that the observed differential might reflect spurious correlation. Others stress the role of unobserved individual characteristics in the sorting of dissatisfied individuals into membership as the basis for a spurious correlation between membership and satisfaction (Heywood et al., 2002; Bryson et al., 2004. This paper is the first to consider the interplay between individual union membership and bargaining coverage in explaining the link between membership and satisfaction. There are several reasons why failure to account for coverage may bias estimates of union membership effects on job satisfaction. First, union coverage may have its own effect on job satisfaction, arising from the bargaining and voice effects of union representation which we discuss below. Hence, where coverage is unobserved estimated membership effects may suffer from omitted variables bias.1 Second, the incentives to be a union member may not be the same in covered and uncovered jobs, and this may imply different effects of membership on satisfaction in the two cases. Third, the selection of workers into covered and uncovered jobs may itself be non-random, implying that coverage status, like membership, may also be endogenous. This multifaceted interaction between membership and coverage suggests that it 1 This has also emerged as an issue in the union wage premium literature (Andrews et al., 1998). 1 is important to account for both when looking at union membership effects on job satisfaction. We use linked employer-employee data representative of the British workforce to analyze job satisfaction while simultaneously addressing employees’ selection into both union membership and covered jobs within workplaces. We exploit the linked nature of the data and use variation of workplace attributes within cells defined by workplace industry, size, region and workforce structure to estimate the impacts of unionization on satisfaction. Our results indicate that the membership-satisfaction puzzle depends crucially upon bargaining coverage. Among workers not covered by collective bargaining, union membership is found to increase dissatisfaction with the job, consistent with members using their status to voice discontent with the aim of increasing bargaining power or with a view to organizing the union. These uncovered members appear to behave like union activists in the absence of bargaining coverage. Conversely, among covered workers we find no differences in satisfaction between members and non-members having accounted for selection effects. We also find that covered workers are intrinsically satisfied with their job, a result consistent with the existence of queues for union covered jobs as proposed by Abowd and Farber (1983). II. Job satisfaction, union membership, and union bargaining coverage To date none of the studies of union membership effects on job satisfaction have considered the role played by union bargaining coverage. This might not matter where, as in the United States, membership and coverage are virtually synonymous. But, as the data in this paper show, this is not the case in Britain (see the first row of the table in the Appendix). Indeed, 26 percent of employees not covered by union bargaining are members of the union, and almost 40 percent of employees covered by bargaining are not members of the union. Employees in the latter category are ‘free-riders’ in that they may benefit from collective bargaining 2 coverage without becoming union members. This ‘free-riding’ rate is considerably higher than that in the United States (Bryson and Freeman, 2006), in spite of the fact that in both countries most collective bargaining occurs at workplace-level, rather than sectorally or nationally (Kersley et al., 2006). This is because the union membership decision has been a genuinely free one in Britain since the closed shop was outlawed in the early 1990s. What is more, the incentive to free-ride is bolstered by the fact that British unions are unable to levy an agency fee on non-members to cover the union agency costs in bargaining on their behalf. In these circumstances, it seems natural to enquire as to why anybody would pay union dues to be a union member. Part of the answer appears to be that it is the employees facing the greatest number of problems at work – and therefore with the greatest potential for job dissatisfaction – who are most desirous of union membership (Charlwood, 2003; Bryson and Freeman, 2006; Bryson, 2007a).2 Among covered workers, one might therefore observe greater job dissatisfaction among members than non-members. This dissatisfaction may arise from their job circumstances, which generate problems leading to dissatisfaction. Alternatively, when faced with similar job circumstances to others, these workers perceive more problems than others, perhaps because their aspirations from work are higher than nonmembers’, or else they are inherently more dissatisfied with things in life.3 If any negative correlation between membership and satisfaction among covered workers arises for these reasons, one would expect it to disappear having controlled adequately for job conditions and workers’ traits One may also wonder why non covered employees unionize, given that they do not benefit from the union representation at the workplace, which would bargain on their behalf 2 There are other reasons why covered workers may choose not to free-ride. First, there is evidence that the returns to union coverage are greater in workplaces with higher union density, perhaps because higher membership strengthens the union’s bargaining hand (Stewart, 1987). Second, there are union benefits unconnected with bargaining coverage which are confined to members. These include access to union representation in grievance cases. Third, there are reputational pay-offs to becoming a union member where it is the social custom to do so (Booth, 1995). 3 A further possible reason for membership dissatisfaction in the covered sector is resentment at paying union dues in the presence of free-riders. 3 and help voice their concerns to management. One interpretation might be that these uncovered members are characterized by strong collectivist attitudes or act as union activists in the early stages of organizing a workplace with a view to obtaining union bargaining rights. At the time of the survey workers had no legal right to coverage at the workplace, even if a majority of workers would have voted for it. Rather, coverage was at the discretion of the employer, a concession that was more likely to be granted where a substantial proportion of workers were union members.4 Thus, it is possible that uncovered members will emphasize their job dissatisfaction and voice it to others in the hope of ‘drumming up’ support for bargaining coverage, an effect that is consistent with predictions from Freeman and Medoff’s (1984) theory, i.e. unionized workers use their voice as a strategic device. In reality, it often takes a long time for workplaces with minority union membership to achieve union recognition from an employer (Kersley et al., 2006). Under these circumstances, uncovered members’ primary objective may be the improvement of their own terms and conditions, effectively taking on the role that, in the covered sector, would be undertaken by the recognized trade union. In a sense, these members are substitutes for the union. Being in the non-covered sector may induce them to report job dissatisfaction, since there are no union representatives to ‘voice’ discontent. If this was the case, any negative correlation between membership and satisfaction would be the consequence of their membership status rather than a selection effect. Even in the absence of coverage, workers may benefit from union membership. For instance, they may be using their membership as an insurance policy in the sense that, even though the union may not be recognized for bargaining, the individual can call on the union for protection against unfair employer behaviour (Bryson and Freeman, 2006). Other benefits 4 The 1999 Employment Relations Act introduced a Wagner-like legal right to union bargaining coverage where a majority of workers in a bargaining unit wished for it. However, the vast majority of new union recognitions continue to be voluntary and do not involve the legal procedures laid down in the act. 4 of union membership include professional indemnity insurance.5 Alternatively, as previously discussed, uncovered workers may become members when the individual is ideologically attached to union membership and sees it as an expression of personal values (see Bryson, 2007b; for empirical evidence on the role of political and social values in explaining union membership status in Britain). Their membership may be part of their occupational identification, as is the case with many health professionals whose pay is nevertheless set by public sector Pay Review Bodies rather than through collective bargaining (Bach and Givan, 2004). Confronted with the negative association between membership and job satisfaction that typically emerges from the data, previous research has clarified that members’ dissatisfaction could either reflect a causal effect, consistent with the ‘voice’ hypothesis, or be the symptom of spurious correlation induced by unobservable individual characteristics or working conditions that co-determine satisfaction and unionisation.6 The discussion in this Section indicates how these arguments specialise when union coverage is added to the picture, but an explicit assessment of the role of bargaining coverage is missing from the literature. Most of the studies in the literature have not controlled for coverage, while others have conflated coverage and membership (Bender and Sloane, 1998; Heywood et al., 2002). To fill this gap of knowledge, we use linked employer-employee data and develop a sufficiently flexible model that estimates employees job satisfaction while controlling for endogenous selection along the two relevant dimensions of unionization, coverage and membership. III. Data and preliminary analysis of the membership/satisfaction link 5 For an example of just how substantial this benefit might be see http://www.unison.org.uk/healthcare/pages_view.asp?did=1183 which outlines to insurance offered by UNISON, the largest public sector union in Britain. 6 Besides those cited in the Introduction, studies on this issue also include Schwochau (1987); Hersch and Stone (1990); Gordon and Denisi (1995). 5 Our data are the linked employer-employee British Workplace Employee Relations Survey 1998 (WERS). With appropriate weighting, it is nationally representative of British employees working in workplaces with 10 or more employees covering all sectors of the economy except agriculture (Airey et. al, 1999). The survey covers a wide range of issues and contains controls for a large set of individual-level and workplace-level attributes. We use two elements of the survey. The first is the management interview, conducted face-to-face with the most senior workplace manager responsible for employee relations. The second element is the survey of employees where a management interview was obtained. 7 Two aspects of the data make them particularly suited for analyzing the interplay between union membership and union coverage in affecting employees’ satisfaction. First, the management interview contains a bargaining coverage indicator for each occupational group in the workplace, providing a precise measure of coverage that is difficult to obtain from surveys exclusively based on interviews with employees. Second, the available information on workplace attributes is very detailed, providing variability even within cells defined by industry, size and region, i.e. the set of workplace controls typically deemed to affect job satisfaction in the literature. To the extent that such variability has an impact on unionization and not on satisfaction, then linked employer employee data offer a rich source of variation that is useful for estimating the impact of unionization on satisfaction. In this respect, linked data may be seen as a complement to longitudinal surveys that use changes in individual union status over time for estimating the impact of membership on satisfaction (see e.g. Heywood et al 2002). The survey asked each employee to provide a rating, on a five-point scale from ‘very satisfied’ to ‘very dissatisfied’, concerning how satisfied they were on four aspects of their job: (i) the amount of influence they had over their job; (ii) the pay they received; (iii) the 7 Response rates were 80 percent and 64 percent for the management and employee questionnaires respectively. 6 sense of achievement they got from their work; and (iv) the respect they got from supervisors and line managers. We conduct our initial analysis on each of the four facets. Later we concentrate on the three non-pecuniary job satisfaction items, where we find the puzzling negative association with union membership to be more evident.8 Information on individual membership is derived from a question in the employee questionnaire. We match the information on union coverage from the manager questionnaire to individuals using their occupational category recorded in the employee questionnaire. The Appendix provides some descriptive statistics for the estimation sample, which is derived from the original WERS sample after deletion of cases with missing information on variables required for the econometric analysis (approximately 4,000 cases were deleted in this way). Employees exhibit greater dissatisfaction with pay than with non-pecuniary facets of their jobs. There are differences in non-pecuniary job satisfaction between employees in covered and non-covered occupations with those in non-covered occupations expressing greater satisfaction. Breaking the data down by union membership and coverage reveals notable differences in personal attributes. In particular, the profile of union members differs across covered and non-covered occupations. For example, the proportion of highly educated individuals is larger among non-covered members compared with covered members, by approximately fifty percent. Conversely, the distribution of educational attainment does not differ much if one compares non-members in covered and non-covered occupations. Noncovered members also tend to be concentrated in professional and technical occupations, whereas the occupational distribution of covered members is skewed towards manual jobs. Finally, while most non-covered members can be found in Health and Education, covered union members are concentrated in Manufacturing. <TABLE 1> 8 Bryson et al. (2004) analyse the determinants of satisfaction with pay and find that there is no statistically significant difference between union members and non-members. 7 We describe the relationship between job satisfaction and membership by means of an ordered probit regression of each satisfaction indicator on a membership dummy and a set of controls that include personal characteristics, job and workplace attributes. Regressions are estimated on the whole sample and the sub-samples of covered and non-covered employees.9 Table 1 focuses on the marginal effects associated with the membership coefficient, using the probability of being ‘Satisfied’ or ‘Very Satisfied’ as the outcome of interest.10 (The full set of ordered probit coefficients is reported in a table available from the authors upon request, while the choice of the regressors entering the satisfaction equation is discussed in the next section). Considering pay satisfaction first, Table 1 shows that there is no significant association between union membership and job satisfaction: the puzzling negative effect apparent in much of the previous literature does not seem to apply to pecuniary facets of satisfaction. This may reflect the union membership pay premium documented, among others, by Blanchflower and Bryson (2004) using WERS data, which may compensate for the member/non-member dissatisfaction differential. The satisfaction “penalty” associated with membership is statistically significant for the other satisfaction items, and ranges between 6 and 8 percentage points on the probability of being ’Very satisfied’ or ‘Satisfied’. Since the sample frequencies of workers who were ‘Very satisfied’ or ‘Satisfied’ reported in the Appendix range between 57 and 63 percent in the overall estimation sample, holding personal attributes fixed union membership shifts the satisfaction probability by roughly one tenth of the aggregate probability in the sample. Table 1 also shows that quantitatively these differentials are very similar in sub-samples defined by union coverage status. <TABLE 2> 9 The regressions are weighted to account for sampling probabilities and a robust variance estimator corrects for the presence of repeated observations on the same establishment. 10 Marginal effects are computed from ordered probit coefficients by considering the shift in the probability of the outcome of interest (i.e. being ‘very satisfied’ or ‘satisfied’ on a given job satisfaction facet) induced by a switch in union membership status, and are evaluated at the constant of the regression model. 8 Table 2 reports union membership satisfaction differentials using propensity score matching (PSM). As in the case of the regression estimates shown above, interpretation of the member/non-member differential as the causal effect of union membership relies on the assumption that selection into union membership is captured by observables. However, unlike regression, PSM is a semi-parametric technique and does not require assumptions to be made about the functional form of the satisfaction equation. Rather it compares the satisfaction differential between members and non-members who are similar with respect to observable attributes. The maintained assumption in regression and PSM when estimating treatment-onthe-treated is that counterfactuals for members can be found among non-members who are observationally equivalent as indicated by their propensity for union membership. In our analysis, this propensity is estimated as the probability of membership based on a probit estimator. The independent variables entering the probit are identical to those used in the regression analyses. Where members are adjudged to be too far from their non-member counterparts they have no counterfactuals against which to estimate the union membership effect and are therefore dropped from the analysis.11 The figures in Table 2 are the mean differences in satisfaction across members and their matched non-member counterparts where satisfaction is measured as being ‘Very satisfied’ or ‘Satisfied’. As in the case of the regression analyses, results are presented separately for the whole economy, covered employees and uncovered employees. The results are qualitatively similar to those obtained from regressions presented above. The membership/satisfaction differential is the smallest with respect to pay. Indeed, in the covered and uncovered subsamples the differential is not statistically significant. On all three non-pecuniary aspects of 11 The matching method deployed is nearest neighbour matching. Matches for members were those nonmembers whose estimated probability of membership was up to 0.002 above or below the estimated probability for the member. Matching is undertaken separately for all employees, covered employees and uncovered employees. The number of members lost through enforcement of this support requirement was 44 in the case of the whole economy estimates, 125 among covered employees, and 56 among non-covered employees. Full details of the probit estimation and diagnostic tests for the matching are available from the authors on request. 9 satisfaction members were significantly less satisfied than their non-member counterparts, the differential being in the range of 6-10 per cent. The effects did not differ greatly across covered and uncovered employees nor across the different aspects of non-pecuniary satisfaction. The results presented thus far indicate that the union membership/satisfaction differential persists having controlled for differences in the characteristics of members and non-members, except in the case of pay satisfaction. Furthermore, these effects are apparent in the covered and uncovered sectors. The discussion of the previous Section indicates that the reason for members’ dissatisfaction may be different in covered and non-covered occupations. Moreover, descriptive statistics show that members’ profile is different in covered and non-covered occupations. We therefore pursue further analyses that account for the interplay between union membership and union coverage in shaping members’ satisfaction with their job . IV. An econometric model of job satisfaction, union membership and union coverage In order to estimate the effect of membership on satisfaction, we extend the instrumental variables framework used in several previous studies to encompass selection into different bargaining regimes, i.e. jobs covered by collective agreements and those that are not covered. We do so by allowing for the possibility that unobserved heterogeneity in job satisfaction may be correlated with the process assigning individuals to covered and non-covered jobs. In tackling this issue we exploit the linked employer-employee structure of the WERS data which permits us to match information on union coverage for each occupational group in the workplace, derived from the manager questionnaire, with individual-level information on employees. Unlike the methods applied in the previous section, the model in this section explicitly assesses the role of unobserved heterogeneity. 10 Let c*i denote the propensity of being employed in a covered job for individual i, i=1…n. This propensity depends upon two components: the net benefit derived from covered employment and the employer’s hiring decision. Both components are functions of personal and workplace characteristics, observed (xi) and unobserved (εi). If there are queues for covered jobs, individuals’ observable and unobservable (to the analyst) personal attributes can play a role in affecting employers’ hiring decisions.12 The vector of observables xi includes personal attributes (gender, age, education, disability status, marital and parental status, ethnicity) and workplace attributes (industry, size, region, workforce composition, age, whether the workplace is a stand-alone workplace or part of a larger organization, and whether it is publicly or privately owned) plus an indicator of local labour market conditions (the travel-to-work area unemployment rate). Individual wages (a job satisfaction shifter in most of the literature) are not included in xi since they are one of the bargaining outcomes and therefore endogenous to coverage. We specify c*i as a linear function of its determinants: c*i = β’xi+εi (1) where β is a coefficient to be estimated. We do not observe c*i; rather, we observe whether individual i is covered by union bargaining, an event that signals that c*i exceeds some latent threshold, which can be set to zero without loss of generality. Let Ci =I(c*i >0) indicate the event, where I( ) is an indicator function. Next, let the net benefit derived from membership, m*i, be a function of the same set of personal and workplace attributes used in the coverage equation, plus an unobserved component: m*i=γ’xi+vi (2) where symbols have a meaning analogous to that in equation (1). Although the individual membership decision is possibly less influenced by employer behaviour than coverage is, the 12 Evidence of job queues for union jobs in the US is discussed by Abowd and Farber (1983), Farber (2001) and Freeman and Rogers (1999). 11 set of workplace characteristics included in xi may capture factors that are relevant to individual membership, such as industry-specific attitudes towards the union, and therefore we use in (2) the control factors used in the coverage equation. When the net benefit is positive, we observe individual i to be a union member; let Mi = I(m*i >0) index that event. Taken together, equations (1) and (2) fully represent the ‘choice set’ resulting from the combination of the membership and coverage choices. Note that the two processes are unconditional one upon the other. That is, since we are not interested in the effect of coverage on membership, for instance, we model the two processes in a reduced form fashion, and control for their interrelationship by estimating the cross-process correlation, as discussed below. In order to estimate the effect of membership on satisfaction while accounting for employees’ union coverage status, we adopt an endogenous switching framework and allow the impact of (observed and unobserved) job satisfaction determinants to be different in the two bargaining regimes: s*i=(δC’zi+λCMi+uCi)Ci + (δΝC’zi+λΝCMi+uΝCi)(1-Ci) (3) where s*i is the individual propensity to be satisfied with the job and the C and NC subscripts refer to quantities relevant for workers in jobs that are covered or non covered by union bargaining. Following Clark and Oswald (1996), s*i may be thought of as the utility derived from working, itself an argument for an overall individual welfare function. The data do not allow direct observation of s*i, but provide information on the satisfaction rank reported by employees (Si). We let the observed satisfaction rank depend on the underlying satisfaction propensity through the mapping τ, Si=τ(s*i), which is a step function that takes on a set of ordered values (from ‘very dissatisfied’ to ‘very satisfied’) depending upon s*i crossing a set of threshold levels. The unknown coefficients λC and λΝC index the effect of union membership on job satisfaction after taking account of endogenous selection into union 12 coverage. The vector of observables zi includes all the variables that affect unionization (but with some exceptions, see below), plus pecuniary (weekly earnings, hours of work and whether overtime hours are always paid) and non pecuniary job attributes that may influence job satisfaction and may to some extent be correlated with unionization. Specifically, non pecuniary attributes include training, gender segregation in the job, whether the employment relationship is fixed term, , the availability of family friendly policies and the possibility to take days off when needed. Estimating equations (2) and (3) ignoring equation (1) is subject to an endogenous sample selection issue, as long as the unobserved individual determinants of union coverage are correlated with unobservables in the membership and satisfaction equations. For example, unobservable determinants of membership and coverage are likely to be positively correlated, if individuals who care about representation are more likely to work in covered workplaces and be union members. Alternatively if there are queues for job positions covered by union bargaining and the individual attitude toward working (the innate propensity to be satisfied with the job) is valued and somehow observed by employers, then we should expect the unobserved (by the researcher) determinants of coverage and satisfaction to positively covary. Besides endogenous selection into coverage, the other source of spurious correlation is the endogeneity of membership, the only one that has been addressed by the literature thus far. As discussed there, such a correlation might be negative if members are ‘genuinely’ dissatisfied, say because they have higher aspirations towards the work environment compared to non-members, which can be more easily frustrated. Or it can be positive, if members are more motivated towards the job compared to non-members. We tackle both forms of endogeneity by allowing the unobserved individual components of equations (1), (2) and (3) to be jointly distributed according to a four-variate normal distribution with zero means, unit variances and free correlations: 13 (εi,vi,uCi,uNCi)~N4(0,Ω) (4) By specifying the extra-diagonal elements of the correlation matrix Ω we introduce unobserved heterogeneity into the model, thereby accounting for the endogeneity issues outlined above.13 In order to aid identification of the effects of interest we formulate a set of exclusion restrictions. In particular, we need to make assumptions about variables that affect coverage and/or membership but, conditional on these, have no residual impact on job satisfaction. To this end, we assume that after controlling for factors such as the establishment’s industry, size, region and workforce composition throughout the model’s equations, some of the workplace characteristics included in xi have no independent effect on job satisfaction. In doing so, we exploit our linked employer-employee data to provide identification of the model. Since the two union equations are unconditional one upon the other and their (observable) determinants are likely to be similar, we use the same set of ‘instruments’ in the two equations. The first variable in this group is establishment age. We hypothesize that in older (more than twenty years) workplaces the chance of union bargaining coverage is larger than in otherwise comparable establishments and this may also have a bearing on membership decisions. There is considerable empirical support for this hypothesis in Britain. Earlier cohorts of workplaces were more likely to recognize unions for pay bargaining than those ‘born’ after 1980 (Machin, 2000; Millward et al., 2000). We assume that after controlling for establishment characteristics such as industry and size (that may depend upon establishment age) there is no residual impact of workplace age on job satisfaction. Second, we assume that whether a workplace belongs to a multi-establishment firm or is a stand-alone workplace has no independent impact on job satisfaction, net of union coverage, while it matters for 13 We estimate the model by maximum simulated likelihood, using the GHK simulator and 50 Halton draws. As in the previous section, we use sample weights and a robust variance estimator. The correlation coefficient between uCi and uNCi is not identified, since it would require individuals simultaneously observed in covered and non-covered jobs, and does not enter the likelihood function. 14 workplace unionization. Union coverage has fixed costs for employers (such as the transaction costs in engaging in negotiation and consultation with worker representatives) which can be better accommodated in the presence of multiple establishments (Bryson et al., 2004), while employees’ satisfaction is more likely related to characteristics of the establishment where they are located. Finally we assume that public, as opposed to private, ownership affects a workplace’s propensity for union coverage, in part because wage setting is not subject to the same market pressures in the public sector, and also because negotiation with workers over wages has been part of the traditional ‘good employer’ model for the public sector in Britain. For these reasons collective bargaining coverage remains very high in the public sector but continues to decline in the private sector (Kersley et al., 2006). However, conditioning on individual and workplace characteristics, including industry, there is no reason to suspect that public ownership per se should affect employee job satisfaction. V. Results This section discusses the results obtained by estimating the econometric model of the previous section on the WERS sample. Since Tables 1 and 2 showed that the membership – satisfaction puzzle does not emerge when considering satisfaction with pay, in this Section we concentrate on non-pecuniary job facets. To gauge the distinctive contribution of accounting for endogenous coverage in addition to endogenous membership, we start by considering results from restricted versions of the model of interest in which only membership is treated as endogenous, i.e. as in the existing literature on union membership and job satisfaction. We then move to the results of the model presented in the previous section, which also controls for the (observed and unobserved) determinants of coverage. Table 3 presents the estimates of the effect of union membership on the non-pecuniary facets of job satisfaction and of the correlations of unobservables between the membership 15 and satisfaction equations (the full set of estimated coefficients is available from the authors upon request). <TABLE 3> Estimates are presented for the whole estimation sample and by (exogenously) splitting observations according to individual coverage status. Considering the whole sample first, the negative satisfaction differential distinguishing members from non-members is magnified by endogenisation of membership status, its absolute value doubling (from 7 to 15 percentage points) in comparison with the estimates of Table 1 where membership was treated as exogenous. The estimated membership differential is similar across satisfaction facets. The increase in the absolute value of the effects is suggestive of a positive selection effect of intrinsically more satisfied individuals into union membership, which is confirmed by the positive signs on the estimated correlation of error terms between the membership and satisfaction equations. In other words, in this framework where coverage is assumed exogenous, it seems that it is not inherent dissatisfaction per se that motivates workers to be part of the union: if anything the opposite seems to be true, i.e. it is workers’ union status that induces the voicing of dissatisfaction. Splitting the sample by bargaining coverage reveals remarkable differences in members’ satisfaction relative to non-members’. The membership dissatisfaction differential persists among non-covered employees, and is apparent for all three non-pecuniary job facets. Among covered employees the differential is no longer significant in the case of satisfaction with influence over work and with sense of achievement, while it is still evident in the case of satisfaction with respect from supervisors. Moreover, the positive selection effect of intrinsically satisfied individuals into membership is not found among covered employees, the correlations of the unobservables dwindling to insignificance for all three facets of satisfaction. In contrast, the selection effect remains positive and significant among non- 16 covered employees, indicating that the unobservable characteristics of non-covered members are associated with higher job satisfaction relative to otherwise identical non-covered employees. It seems, therefore, that the nature of members’ dissatisfaction differs depending upon whether their occupation is covered by collective bargaining. In occupations in which there is no union representation in bargaining, the fact of being a member increases dissatisfaction. This effect can be deemed causal, since we have accounted for observed and unobservable selection into membership. This result is consistent with the voice effect previously discussed: in the absence of formal union representation members substitute themselves for the union, voicing out discontent as a way to increase bargaining power or to motivate other workers to organize in the hope of obtaining union coverage. Conversely, for covered workers, dissatisfaction is more apparent than real, and disappears once the determinants of the membership status are taken into account.14 We now discuss the results obtained from estimating the model presented in the previous section, in which the satisfaction-membership relationship is allowed to change according to coverage while accounting for the observed and unobserved factors that determine assignment to covered occupations . By doing so, we are able to assess the role played by selection into occupations and to establish the extent to which the membershipsatisfaction differential in covered and non-covered occupations is due to differences in the (unobserved) propensities to be satisfied across covered and uncovered occupations. <TABLE 4> The main coefficients of interest are reported in Table 4. The table presents marginal effects of union membership on job satisfaction and the cross-equation correlations of the error terms in the coverage, membership and satisfaction equations. Although the whole set of 14 Using an overall job satisfaction indicator and pooling covered and non covered employees from WERS98, Bryson et al. (2004) also found that the negative satisfaction/membership link was the result of self-selection into membership. Their analysis was conditional on a battery of indicators of individuals’ opinions on the climate of industrial relations. The fact that these opinions may be correlated with union coverage can explain why we are able to find results consistent with theirs after splitting the sample according to coverage status. 17 estimates is not reported for lack of space (it is available upon request), it is worth briefly discussing the estimates of the coefficients associated with the instruments in the membership and coverage equations. The instruments (i.e. workplace age, single-establishment organization and public ownership) are always statistically significant in shifting membership and coverage and bear the ‘expected’ signs, indicating that union members and occupations covered by collective agreements are more likely to prevail in workplaces that are older, are publicly owned, and belong to multi-plant organisations. Using normality as the identifying restriction, we also tested that the ‘instruments’ were not significant in the satisfaction equations at conventional levels of confidence, and in all but one of the six satisfaction equations estimated (satisfaction with influence in non-covered occupations) we found support for their exclusion, since the null hypothesis of joint non significance could never be rejected, with p-values in the order of 0.3 or larger. In Table 4 the effect of membership on satisfaction is never statistically significant for employees in covered occupations. In the case of satisfaction with respect from supervisors, the significant negative effect of membership obtained when treating coverage as exogenous switches sign and becomes statistically non-significant when treating coverage as endogenous. The result emphatically confirms our previous finding that in these covered occupations the negative impact of membership is not causal but spurious. Further support for this interpretation comes from the estimated correlations of the errors for the satisfaction and membership equations. These are now negatively signed and, whilst still not statistically significant at conventional levels, they are more precisely estimated than those reported in Table 3. Taken together these correlations suggest that inherently dissatisfied workers select into union membership when the occupation is covered by union bargaining. Employees in covered occupations in Britain are not required to join the union or pay it an agency fee for its bargaining services, so that it is easy to ‘free-ride’ on the benefits of coverage. Our results 18 suggest that where the job is covered by collective bargaining individuals who are members have to be inherently very dissatisfied about their job. The fact that dissatisfaction disappears having accounted for unobservable differences between members and non-members suggests that the unionized environment in which they work is capable of internalizing and conveying their discontent through bargaining activity (i.e. give voice) thus reducing the dissatisfaction differential. When non-covered occupations are considered, we find a negative effect of membership on satisfaction (albeit imprecisely estimated in the case of satisfaction with respect from supervisors). When workers are not covered by a collective agreement being a union member raises reported dissatisfaction vis-à-vis non-union members. This is consistent with the voice interpretation: in the absence of formal representation, members substitute themselves for the union and voice their dissatisfaction to strengthen workers’ bargaining power and encourage others to organize. The correlations between unobservables in the membership and satisfaction equations for non-covered employees indicate positive selection of intrinsically satisfied individuals into membership (again, with a loss of precision for the coefficient referring to satisfaction with respect from managers). That is, when there is no union recognised for bargaining, it is those who are intrinsically more satisfied that are found among union members. This effect may be interpreted in terms of employees’ underlying motivation towards their job. For example, in the absence of pecuniary rewards through bargaining coverage, the returns to membership may come in the form of things like greater information flows from management, which are prized more highly by those who are particularly attached to their jobs. The positive coefficient could also be capturing some underlying features of specific jobs where membership is an important part of employees’ occupational identification, or where particular job attributes make it advantageous for employees to join the union and pool professional risks. In Britain, these professions include teachers and 19 medical professionals whose pay is set by government Pay Review Bodies rather than through collective bargaining. The evidence provided in the Appendix Table about the characteristics of non-covered members supports these interpretations. Results from the model with endogenous coverage indicate that differences in members’ job satisfaction across covered and non-covered jobs are not driven by selection effects. By endogenising coverage, one also gains insights into the correlations of unobservables affecting membership and coverage, on the one hand, and satisfaction and coverage on the other. The correlation of the unobserved determinants of union membership and union coverage is relatively large and precisely estimated which suggests that the reduced form approach to their joint estimation is not unduly restrictive in assuming that the same set of factors are relevant in explaining both dimensions of unionism. The coefficients capturing correlations between the error terms in the propensity to be satisfied and the probability to be employed in a covered occupation are always positive and tend to be precisely estimated. Therefore, as one might expect, individuals in jobs covered by union bargaining are found to be always (inherently) more satisfied than individuals in non-covered jobs. This finding is supportive of the hypothesis that covered jobs are rationed and prospective employers are able to select from the queue of job applicants selecting individuals according to some traits that are likely to be correlated with productivity, like job satisfaction. VI. Conclusion In this paper we contributed to the literature on union membership and job satisfaction showing that the union membership effect on job satisfaction crucially depend upon whether members are covered by union bargaining. We used linked employer-employee data to investigate the job satisfaction effect of unionisation in Britain while also accounting for the process that assigns workers to covered and non-covered occupations. For covered members, our results support explanations based on the spurious correlation argument, i.e. members are 20 inherently more dissatisfied with their jobs than their non-member counterparts. This is what one could expect given the British context in which covered workers do not need to be union members to benefit from union bargaining so that individual membership in covered environments is driven by inherent dissatisfaction with the job. In these circumstances membership has no negative effect on satisfaction. Rather, the unionised environment seems capable of internalising and conveying members’ discontent through bargaining activity. The results for employees in non-covered occupations are very different. We find that membership reduces satisfaction, in line with the ‘union voice’ hypothesis. Our result suggests that in the absence of formal representation in bargaining, members substitute for the union, voicing their dissatisfaction so as to increase workers’ bargaining power and encourage organization among co-workers. Finally, we show that the individual propensity to be satisfied with the job is larger in covered than in non-covered occupations. Where covered jobs are perceived by employees as better jobs, and (as shown by some studies reviewed in this paper) workers’ demand for union representation exceeds the supply, there will be queues for such jobs. Unionised employers will be able to pick the ‘best’ workers from this queue. To the extent that job satisfaction is positively associated with traits such as motivation and ability that are at least partly observable by employers, we should indeed expect to find the more satisfied among covered workers. Our results are therefore consistent with an open-shop environment such as Britain, where workers are free to choose whether to unionize or not, jobs covered by collective agreements are rationed and workers queue for union jobs. 21 Appendix: Descriptive statistics of the WERS98 sample Number of observations Satisfaction with pay Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Satisfaction with sense of achievement Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Satisfaction with respect from supervisors Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Satisfaction with influence over work Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Female Aged less than 20 Aged 20-24 Aged 25-29 Aged 30-39 Aged 40-49 Aged 50-59 Aged 60 or more No educational qualification Has at most O levels Has at least A-levels Disabled Whole sample Covered Members Covered NonMembers Non Covered Members 23,601 5721 3,487 3,854 Non Covered Non Members 10539 12.12 28.42 23.74 13.54 29.99 22.24 10.22 27.45 25.2 13.1 29.42 23.04 11.63 27.56 24.31 32.11 3.61 31 3.24 34.1 3.03 30.19 4.25 32.72 3.78 4.65 10.52 21.64 6.64 13.18 24 4 9.76 20.06 5.16 11.54 19.28 3.64 9.04 21.75 48.84 14.34 45 11 51.53 14.64 48.29 15.73 50.03 15.53 8.59 12.86 20.55 11.9 15.94 21.65 6.04 11.08 20.03 10.7 14.41 22.19 6.94 11.3 19.6 44.16 13.83 40.17 10.34 46.45 16.41 40.34 12.36 46.81 15.36 3.23 12.12 25.97 4.91 16.03 26.13 1.95 9.98 27.52 4.58 13.81 27.24 1.95 9.98 27.52 47.49 11.19 47.99 4.74 7.39 12.66 28.24 24.78 18.01 4.20 24.80 26.86 36.34 5.95 44.45 8.48 34.97 1.17 2.93 10.17 30.96 30.58 20.77 3.42 30.59 26.67 29.02 8.40 49.94 10.6 60.57 5.03 7.66 13.40 26.55 24.50 18.30 4.56 22.31 30.37 36.90 4.50 44.53 9.83 49.49 0.85 3.66 11.35 30.77 30.60 19.33 3.43 23.28 21.19 45.67 5.98 49.94 10.6 50.50 7.78 10.84 14.15 26.50 19.94 16.05 4.74 23.01 27.75 36.96 5.10 22 Nonwhite Has children Married Manager Professional Associate professional and technical Clerical and secretarial Craft and skilled service Personal and protective service Sales Operative and assembly Other occupations Job equally done by men and women Availability of family friendly policies Can take day off if needed Overtime always paid Open ended contract At leats 10 days of training in the past year Paid less than £50 per week Paid £51-£80 per week Paid £81-£140 per week Paid £141-£180 per week Paid £181-£220 per week Paid £221-£260 per week Paid £261-£310 per week Paid £311-£360 per week Paid £361-£430 per week Paid £431-£540 per week Paid £541-£680 per week Paid more than £681 per week Total hours worked on average week 10 thru 24 employees 25 to 49 employees 50 to 99 employees 100 to 199 employees 200 to 499 employees 500 or more employees East Anglia East Midlands London North North West Scotland 3.54 53.24 69.93 9.18 11.25 8.13 3.39 59.90 77.02 5.50 8.50 7.77 3.64 55.08 69.04 6.93 9.79 6.02 3.86 60.24 76.91 7.14 23.49 15.10 3.48 46.92 64.23 12.44 9.14 6.69 17.80 10.77 11.20 9.24 12.96 9.48 29.77 17.70 16.03 8.99 4.02 22.08 9.41 26.64 31.21 7.22 12.15 8.88 7.15 10.65 30.70 7.90 10.63 12.78 4.63 12.59 5.75 31.53 17.04 9.14 11.55 13.58 10.06 10.37 30.55 51.63 52.71 59.59 54.15 47.85 97.13 45.82 92.87 8.79 97.40 54.76 96.88 9.92 98.24 39.59 86.00 7.87 94.07 42.08 94.11 12.30 97.65 44.24 92.45 7.35 6.90 6.99 12.28 8.90 11.42 10.56 10.03 8.35 9.93 7.53 3.77 3.36 36.01 1.77 2.89 8.02 6.20 13.26 13.17 13.71 12.72 13.94 8.43 3.64 2.25 38.43 10.17 10.67 16.86 8.93 11.89 10.30 8.06 6.57 6.90 5.32 2.30 2.03 31.74 1.81 3.36 8.09 8.57 10.08 10.18 11.32 9.55 17.00 12.12 5.10 2.81 38.29 10.25 9.21 14.48 10.41 10.74 9.39 8.27 6.21 6.44 6.23 3.85 4.52 35.29 4.58 8.66 9.83 7.00 9.99 10.40 18.54 8.45 4.35 9.86 8.35 14.14 3.32 8.19 7.81 12.67 11.93 14.38 10.64 9.16 4.35 8.96 8.58 6.42 6.27 11.17 8.69 6.82 7.89 12.04 19.13 8.23 3.00 10.11 6.66 11.62 3.78 7.89 10.62 6.91 12.30 10.00 14.89 6.38 6.58 13.33 7.31 10.89 4.99 8.40 10.96 4.12 8.86 7.96 23.67 8.82 4.02 9.12 9.09 19.98 23 Rest of the South East South West Wales West Midlands Yorkshire & Humberside Manufacturing Electricity, gas water Construction Wholesales and retail Hotels and restaurants Transports and communication Financial services Other business and services Public administration Education Health Other community services Share female employees Share part time employees Share high skilled employees Share medium skilled employees Share low skilled employees TTWA unemployment rate > 5 percent Single establishment Publicly owned establishment Establishment older than 20 years 14.95 14.61 20.32 23.65 12.33 24.16 0.64 3.09 14.83 4.09 6.00 4.16 8.38 8.77 10.25 12.42 3.20 48.31 25.35 8.36 31.75 59.89 50.28 9.27 14.08 25.11 38.70 6.41 32.18 1.53 2.37 6.29 0.95 12.32 4.42 2.15 17.78 7.18 10.23 2.59 37.62 17.07 6.85 31.89 61.27 57.87 12.10 15.97 20.68 31.35 8.27 15.92 0.92 2.32 13.22 2.40 4.55 7.28 3.20 14.56 18.07 14.14 3.43 55.63 29.71 7.76 31.27 60.97 44.57 14.75 14.65 22.58 28.90 8.24 21.29 0.63 3.08 6.41 1.40 4.91 3.55 2.77 11.53 19.43 23.21 1.79 52.76 26.72 6.60 43.06 50.34 57.42 18.83 14.47 16.98 11.75 17.98 23.38 0.10 3.70 22.52 7.11 3.49 3.28 15.03 1.42 6.52 9.54 3.91 50.24 27.91 9.91 28.14 61.95 45.72 23.80 30.55 51.14 10.23 45.89 65.40 17.08 52.70 57.19 16.46 52.79 61.74 35.30 8.63 38.43 24 References Abowd, J. and Farber, H. 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(1987). ‘Collective bargaining arrangements, closed shops and relative pay’, Economic Journal, 97, pp. 140-155. 27 Table 1: The effect of union membership on job satisfaction: estimates from models that treat both membership and coverage as exogenous Satisfaction with Pay Satisfaction with Satisfaction with Satisfaction with sense influence over work respect from managers of achievement Whole sample Union coverage No union coverage -0.003 -0.003 -0.003 (0.003) (0.003) (0.004) -0.073 -0.061 -0.078 *** (0.010) *** (0.015) *** (0.014) -0.075 -0.065 -0.076 *** (0.010) *** (0.014) *** (0.014) -0.071 -0.073 -0.063 *** (0.010) *** (0.014) *** (0.013) Notes: Reported are marginal effects associated with the union member dummy variable in ordered probit regressions of job satisfaction. The effect refers to the shift in the probability of being ‘Very satisfied’ or ‘Satisfied’ associated with a change in the membership indicator from 0 to 1. The number of observation is 23,601 in the whole sample , of which 9,208 in the sample of occupations covered by union bargaining and 14,393 in other occupations Robust standard errors in parentheses; ***, **, and * denote statistical significance at the 1, 5 and 10 percent confidence level. Regression uses survey weights. For each of the models estimated, the hypothesis that regressors have no explanatory power is rejected with a p-value of 0.0000. The variables used as regressors are: gender, age dummies, education dummy, ethnicity, marital and parental status, disability status, occupational dummies, indicators for training, gender segregation in the job, whether the employment relationship is fixed term, whether overtime hours are always paid, the availability of family friendly policies and the possibility to take days off when needed, weekly pay and weekly hours, industry, establishment size, region, workforce composition and the unemployment rate in the relevant travel to work area. Table 2: Propensity score estimates of the membership/satisfaction differential Satisfaction with Pay Satisfaction with influence over work Whole sample Union coverage No union coverage -0.032 -0.034 -0.035 * (0.064) (0.178) (0.185) -0.078 -0.088 -0.098 *** (0.000) *** (0.000) *** (0.000) Satisfaction with respect from managers -.087 -.056 -.079 *** (0.000) ** (0.030) *** (0.001) Satisfaction with sense of achievement -0.081 -0.071 -0.046 *** (0.000) *** (0.003) ** (0.021) Notes: mean differences in satisfaction across members and their matched non-member counterparts where satisfaction is measured as being ‘Very satisfied’ or ‘Satisfied’. Asymptotically robust p-values in parentheses; ***, **, and * denote statistical significance at the 1, 5 and 10 percent confidence level. Matching uses survey weights. Whole sample N=13,741 (9422 members and 4319 non-members). Covered employees N=7422 (5522 members and 1900 non-members). Uncovered employees N=5685 (3746 members and 1939 non-members). The reason why the sums of uncovered employees and covered employees does not equal the base for the whole economy is that matching is undertaken for each of the three samples – whole economy, covered employees and uncovered employees – producing different matched samples. 28 Table 3: The effect of union membership on job satisfaction: estimates from models with endogenous union membership and exogenous union coverage Whole sample Union coverage No union coverage Marginal effect of union membership dummy in equation for job satisfaction with Influence over work -0.156 *** (0.029) -0.065 (0.149) -0.159 *** (0.037) Respect from supervisors -0.163 *** (0.031) -0.142 ** (0.065) -0.163 *** (0.041) Sense of achievement derived from work -0.145 *** (0.030) -0.046 (0.215) -0.160 *** (0.036) Correlation of unobservables across equations for union membership and job satisfaction with Influence over work Respect from supervisors Sense of achievement derived from work 0.156 0.151 *** *** (0.044) (0.050) 0.006 0.181 (0.298) (0.183) 0.139 0.140 ** ** (0.054) (0.061) 0.123 *** (0.045) -0.040 (0.326) 0.156 *** (0.052) Notes: Results are derived from a simultaneous equations model for job satisfaction and union membership. Reported are marginal effects associated with the union member dummy variable in job satisfaction equations, and the cross-equations correlations of the errors. The effect refers to the shift in the probability of being ‘Very satisfied’ or ‘Satisfied’ associated with a change in the membership indicator from 0 to 1. The number of observation is 23,601 in the whole sample , of which 9,208 in the sample of occupations covered by union bargaining and 14,393 in other occupations Robust standard errors in parentheses; ***, **, and * denote statistical significance at the 1, 5 and 10 percent confidence level. Regression uses survey weights. For each of the models estimated, the hypothesis that regressors have no explanatory power is rejected with a pvalue of 0.0000. The variables used as regressors for job satisfaction are the ones indicated in Table 1. Regressors for the union membership equation are: gender, age dummies, education dummy, ethnicity, marital and parental status, disability status, occupational dummies, industry, establishment size, region, workforce composition and the unemployment rate in the relevant travel to work area, a dummy for establishment age larger that 20 years, and indicators for whether the establishment is stand-alone or publicly owned. 29 Table 4: The effect of union membership on job satisfaction : estimates from models that treat both membership and coverage as endogenous. (1) Model for job satisfaction with influence over work Effect of union membership dummy on job satisfaction If union coverage If no union coverage Correlations of unobservables in model of satisfaction with influence over work across equations for Membership and Coverage Coverage and satisfaction if union coverage Membership and satisfaction if union coverage Coverage and satisfaction if no union coverage Membership and satisfaction if no union coverage (2) Model for job satisfaction with respect from supervisors Effect of union membership dummy on job satisfaction If union coverage If no union coverage Correlations of unobservables in model of satisfaction with respect from supervisors across equations for Membership and Coverage Coverage and satisfaction if union coverage Membership and satisfaction if union coverage Coverage and satisfaction if no union coverage Membership and satisfaction if no union coverage (3) Model for job satisfaction with sense of achievement from work Effect of union membership dummy on job satisfaction If union coverage If no union coverage Correlations of unobservables in model of satisfaction with across equations for Membership and Coverage Coverage and satisfaction if union coverage Membership and satisfaction if union coverage Coverage and satisfaction if no union coverage Membership and satisfaction if no union coverage 0.058 -0.132 (0.094) *** (0.040) 0.343 0.204 -0.143 0.110 0.119 *** (0.027) ** (0.090) (0.120) * (0.064) ** (0.055) 0.031 -0.066 (0.087) (0.050) 0.343 0.176 -0.112 0.211 0.042 *** (0.027) ** (0.076) (0.111) *** (0.072) (0.064) -0.002 -0.096 (0.0875) ** (0.041) 0.343 0.106 -0.078 0.134 0.087 *** (0.027) (0.085) (0.112) ** (0.065) * (0.050) Notes: Results are derived from the simultaneous equations model for job satisfaction, union membership and union coverage. Models estimated by maximum simulated likelihood, using a GHK simulator with 50 Halton draws. Reported are marginal effects associated with the union member dummy variable in job satisfaction equations that switch according to coverage, and the cross-equations correlations of the errors. The effect refers to the shift in the probability of being ‘Very satisfied’ or ‘Satisfied’ associated with a change in the membership indicator from 0 to 1. The number of observation is 23,601. Robust standard errors in parentheses; ***, **, and * denote statistical significance at the 1, 5 and 10 percent confidence level. Regression uses survey weights. For each of the models estimated, the hypothesis that regressors have no explanatory power is rejected with a p-value of 0.0000. The variables used as regressors for job satisfaction are the ones indicated in Table 1, those for the membership equation are indicated in Table 3, and the coverage equation uses the same set of regressors as the membership one. 30
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