I N S I D E T H E M I N D S Recent Trends in Trademark Protection Leading Lawyers on Educating Clients, Understanding the Impact of Technology, and Navigating the Current Marketplace 2012 EDITION 2012 Thomson Reuters/Aspatore All rights reserved. Printed in the United States of America. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, except as permitted under Sections 107 or 108 of the U.S. Copyright Act, without prior written permission of the publisher. This book is printed on acid free paper. Material in this book is for educational purposes only. This book is sold with the understanding that neither any of the authors nor the publisher is engaged in rendering legal, accounting, investment, or any other professional service. Neither the publisher nor the authors assume any liability for any errors or omissions or for how this book or its contents are used or interpreted or for any consequences resulting directly or indirectly from the use of this book. For legal advice or any other, please consult your personal lawyer or the appropriate professional. The views expressed by the individuals in this book (or the individuals on the cover) do not necessarily reflect the views shared by the companies they are employed by (or the companies mentioned in this book). The employment status and affiliations of authors with the companies referenced are subject to change. For customer service inquiries, please e-mail [email protected]. If you are interested in purchasing the book this chapter was originally included in, please visit www.west.thomson.com. Aligning Trademark Strategy to Meet the Challenges of the Internet and Social Media Robert J. Kenney Senior Partner Birch Stewart Kolasch & Birch LLP By Robert J. Kenney Introduction The largest growth areas for my practice over the course of my career have been in relation to consumer electronics and appliances and household products. In recent years, however, the demographic has changed in the number and nature of clients involved in web hosting, social media, webinars, and entertainment, as well as in pharmaceutical trademark clients. This is an indication of today’s trend of an increased number of clients becoming involved in protecting their trademark rights as part of building strong brands. When considering trademark and brand protection, specifically areas such as domain name and Internet-related issues and social media issues as they impact upon consumer electronics, pharmaceutical and entertainment-related trademarks have seen the most growth. These clearly track the shift and growth of consumer e-purchasing and consumer networking activity, as well as a growing concern for health issues. Because trademarks are designed to touch and influence consumer attitudes, feelings, and activities, they closely follow (or sometimes lead) the growth of consumer interest and purchasing behavior. The Effects on Daily Practice Today’s trends require me to spend more time staying current on the latest developments in e-commerce and social networking, and understanding the goals of clients as they make greater use of the Internet and various social media sites as integral to their business, so that I can counsel them on the best course of protection. I have also found the need to educate myself on the Food and Drug Administration trademark clearance process, which aligns closely with regular US Patent and Trademark Office (PTO) trademark registration procedures. Recent Trends and Developments in Trademark Protection The trademark area of intellectual property (IP) is experiencing a greater focus on branding and brand management, which move beyond just the application and protection of a trademark or service mark to focus more on building a positive perception of a product or service and create a personality. In many ways, the growth of social media has facilitated this trend because companies are able to communicate with their customers and Aligning Trademark Strategy… prospective customers personally through various social media websites such as Facebook and Twitter. Companies such as Target and the Home Depot have used Facebook to reach customers on a personal level. GAP uses Twitter to offer exclusive deals and promotions to more than 75,000 followers. It is estimated that 80 percent of Fortune Global 100 companies use some form of social media. Companies such as Subway and MTV are using other social media such as LinkedIn and MySpace, and more social media outlets are emerging, including the recent launch of Google+. Trademark owners can also use media content-sharing websites such as YouTube and Flickr, which allow users to share videos or photos, invite customers to post positive videos or photos, or conduct contests for their customers. For example, the television show “The X Factor” used YouTube to conduct online auditions for the show. Brand owners can post photos on Flickr showing sponsored events, sweepstakes, or product placement in movies. In addition, blogs and blogging platforms such as Blogger, WordPress, and Tumblr are outlets for commentary that can affect trademark rights if a fan or supporter promotes a trademark owner’s marks, and can harm trademark rights if a third-party blogger or critic misuses them. Finally, brand owners need to be aware of the use of their marks on information networks such as Wikipedia, and take steps to correct improper use or inaccurate information. Part of the challenge of the increased use of social media for the trademark owner is combating the Internet (or “millennial”) generation’s perception that information and invention should be free for anyone to use. Certainly, many people over the age of forty would not agree with a twenty-year-old regarding how the Napster case should have been decided. The challenge for a trademark owner is to balance the benefits of social media in reaching customers at a personal level with the risks associated with the generational perception that everything in social media should be free for any use by anyone. There also continues to be a focus on domain name issues as they affect trademark owners. Now that there is an extensive catalog of arbitration decisions under the Internet Corporation for Assigned Names and Numbers’ Uniform Domain Name Dispute Resolution Policy, the case law seems to be evolving. This is especially true with respect to what constitutes the “bad faith” of a party who registers a domain name that is similar to another party’s trademark, and seems to be trending in favor of trademark owners. By Robert J. Kenney Recent Trends’ Effects on Lawyers Due to the recent trends in trademark and brand protection, trademark attorneys must be much more aware of the ways the various social media websites work to understand where clients will experience problems and how to correct them. Most social media sites have “take-down” or complaint procedures through which a trademark owner can file a complaint regarding the improper or unauthorized use of a mark on the site. Lawyers advising clients must be familiar with those procedures and be prepared to take quick action for clients. In addition, IP law practitioners should advise clients of the need to continuously search social networking sites and the Internet for references to their brands and trademarks to know when to take the appropriate steps to correct misuse. Finally, IP law practitioners must be familiar with the ways clients’ marks can be infringed upon or misused in search engine formats by competitors and how the competitor’s purchase of trademarks as keywords can adversely affect the notoriety of a mark and the flow of traffic to the trademark owner’s website. Procedures for countering these actions are limited, and the case law is still evolving. However, search engine providers such as Google and Yahoo! have not yet been found liable for infringement for selling trademarks as keywords to third parties. Recent Trends’ Effects on Clients As social media sites continue to emerge, clients need to be aware that improper uses of a trademark in social media can take several forms. For example, “brand-jacking” is a form of trademark abuse where fake profiles are created on a site in the name of a brand owner. This recently occurred when someone created a fake account on Twitter, posing as “ExxonMobileCorp” to answer questions about the company. Exxon Mobile had to take steps to later make it clear that the account was unauthorized and not truly connected to Exxon Mobile. Trademark abuse may also occur in the form of “fan” sites, which have their own specific set of problems. On the one hand, fan sites can be free, positive publicity for a brand, but on the other hand, since they are not controlled by the brand owner, they can contain misleading information or misuse of trademarks or service marks. Some companies, such as Coca-Cola, have approached this problem by actively participating in fan sites related to their products. Aligning Trademark Strategy… The sheer volume of potential issues in social media—about 1 billion Tweets are sent weekly—and the speed at which social media operates demand rapid decision-making and action by the trademark owner. Therefore, the most important thing for the trademark owner is to be prepared with a nimble social media policy for the company, its employees, and third parties and to prioritize and act on matters that require response and those that do not, and to act quickly. That policy must include a willingness to accept that not every tweet or mention of the brand on Facebook or Google+ requires response. Also, because of the viral nature of social media and the Internet, a new or existing product’s notoriety or promotion through a new advertising campaign can explode exponentially. The obvious benefit for the trademark owner in that case is that the product or service is in high demand by eager consumers, but there is also the risk that the trademark is so widely and quickly used by the public that it becomes the common name for the type of goods, rather than continuing to function as a brand identifier of a product or service coming from a particular source. This is known as “genericide,” and a good example is the brand “Rollerblade®.” The use of the terms “rollerblading” or “rollerblades” in social media is virtually impossible for the Rollerblade company to control, given the nature of social networking sites and the incredible volume of content that is also difficult to effectively search. Because Rollerblade cannot control the use of their brand, the company cannot take action against every online use of the terms “rollerblade” or “rollerblading.” Rollerblade has, incidentally, taken the types of steps necessary to police the proper use of its mark. Similarly, Google recently devised a media campaign in response to an assertion by the Washington Post that its name had become generic. Clients must be aware of the risk of “genericide” when they launch online campaigns that might go viral. Informing Clients of Current Trends in Trademark Protection Obviously, it is extremely important to keep clients informed of the constant changes in IP law and trademark protection. Our firm provides unique annual training programs for clients and prospective clients in our offices, including a one-week US trademark practice seminar in the spring. We ensure that the materials for the seminar are current to provide clients and prospective clients with recent, relevant information. We also By Robert J. Kenney commonly visit clients and provide abbreviated lectures on the topics that are most important to their businesses. Useful Resources for Identifying Trends in Trademark Protection I use several resources to identify trends in trademark protection. I frequently review such publications as the International Trademark Association’s The Trademark Reporter, Thomson West’s Federal Case News, and IP Litigator magazine. These publications help me monitor new decisions impacting trademark law. The International Trademark Association’s INTA Bulletin also provides regular insight into recent decisions both in the United States and abroad. As a member of Marques, the Association of European Trade Mark Owners, I also review e-mail discussion topics circulated to members to get current insight from other trademark practitioners on new issues. In addition, I have attended the International Trademark Association annual meeting since 1992 and either the European Communities Trade Mark Association meeting or the Marques Conference in Europe every year since 1993. Recent Trends in Trademark Litigation Recent cases in trademark litigation have affected many significant areas of trademark protection, including the use and protection of marks in social media, liability for web hosting infringement or counterfeit products, and liability for purchase of trademarks for keyword advertising in search engines. Web Hosts’ Trademark Infringement Liability Trademark owners continue to search for ways to find online retail site hosts liable for direct contributory trademark infringement as opposed to solely pursuing the manufacturer of the goods. In Louis Vuitton Malletier, S.A. v. Akanoc Solutions, Inc., 658 F.3d 936 (9th Cir. 2011), Akanoc, a web host based in the United States, allowed some customers to advertise counterfeit goods, including counterfeit Luis Vuitton goods. Louis Vuitton sent copyright and trademark take-down notices to Akanoc, some of which Akanoc ignored. Louis Vuitton then sued Akanoc for direct and contributory copyright and trademark infringement, and the jury awarded Louis Vuitton more than a $32 million judgment. Louis Vuitton then moved for a permanent injunction and Aligning Trademark Strategy… Akanoc defended. The court found that “posting photos of counterfeit goods by web hosts constitutes direct copyright infringement.” The court also found that the fact that direct infringers were overseas was not a defense to contributory copyright infringement. Louis Vuitton Malletier, S.A. v. Akanoc Solutions, Inc. seems to be the exception rather than the norm. In most cases, such as Tiffany Inc. (NJ) Inc. v. eBay, Inc., No. 04 Civ. 4607(RJS), 2010 WL 3733894 (S.D.N.Y. Sept. 13, 2010), the web host has not been found guilty of contributory infringement where goods sold on the site were counterfeit, as long as the web host had take-down procedures available to the trademark owner and did not know or have reason to know a specific individual was selling counterfeit merchandise. Therefore, for a trademark owner to succeed in proving a web host is liable for infringement for hosting counterfeit goods on their website, the trademark owner will continue to need strong evidence that the web host knew or should have known the individual in question was selling counterfeit merchandise. Search Engine Providers’ Liability for the Sale of Trademarks as Keywords Another evolving area of trademark litigation is the liability of search engine providers for selling trademarks as keywords to the trademark owner’s competitors. In Network Automation, Inc. v. Advanced Sys. Concepts, 638 F.3d 1137 (9th Cir. 2011), Network Automation purchased the “ActiveBatch” trademark of Advanced Systems as a keyword on search engines, including Google AdWords and Microsoft Bing. Both Network Automation and Advanced Systems sell job scheduling and management software and advertise on the Internet. Advanced Systems sent a cease-and-desist letter to Automation Inc., who then brought a declaratory judgment action for non-infringement. Advanced Systems filed counterclaims for trademark infringement. The district court found a likelihood of success in the merits with regard to “initial interest confusion” in favor of Advanced Systems, and enjoined Network Automation’s purchase of “ActiveBatch.” The Ninth Circuit then reversed the decision, finding that the district courts’ focus on the “Internet trilogy” of similarity of the marks, relatedness of the goods or services, and simultaneous use of the web as a marketing channel was too rigid. Rather, the Ninth Circuit focused on a broader range of factors, including the strength of the mark, evidence of actual confusion, type of By Robert J. Kenney goods, and degree of care exercised by the purchaser, and the appearance of the advertisements and surrounding context on the screen displaying the results page. After the district court’s decision in Network Automation, Inc. v. Advanced Systems Concepts, Inc., but before the decision was overturned on appeal by the Ninth Circuit, another case of keyword advertising came before the same district court. In Binder v. Disability Group, Inc., 772 F. Supp. 2d 1172 (C.D. Cal. 2011), the plaintiff, a disability law firm, alleged trademark infringement by virtue of the defendant’s purchase of its mark “Binder and Binder” as a Google AdWord. The Binder court relied not only upon the Internet trilogy, but also upon evidence of actual confusion present at the trial in finding a likelihood of confusion based on actual confusion. The court found that the plaintiff’s mark was strong, the parties’ services competed, and the defendant intentionally chose the plaintiff’s mark based on its strength and market appeal. The court also found the defendant’s conduct to be willful, and therefore doubled the damages awarded and awarded attorneys’ fees. The Network Automation and Binder cases leave the law open to interpretation as it relates to the issue of purchasing a competitor’s trademarks as keywords. Efforts to Protect Small Companies and Individuals Public Law 111-146, 124 Stat. 66, which was signed on March 17, 2010, with a report to Congress in April 2011, attempts to protect smaller companies and individuals who own trademark rights from abuses in litigation. The goal of that law is to address abuses in litigation, especially where small businesses may be harmed by litigation tactics “the purpose of which is to enforce trademark rights beyond a reasonable interpretation of the scope of the rights granted to the trademark owner.” This was deemed to be necessary mainly because the forms through which trademarks can be exploited have changed and evolved over the years. Recent Developments in Trademark Fraud Decisions in the US Patent and Trademark Office (PTO) after Bose Corporation v. Hexawave, Inc., 88 U.S.P.Q.2d 1332, 1338 (P.T.O. T.T.A.B. 2007), have continued to narrow the application of fraud, with M.C.I. Foods, Inc. v. Brady Bunte, 96 U.S.P.T.2d 1544 (T.T.A.B. 2010), stating that it must be proven “to the hilt,” and Factory Mutual Insurance Company and FM Aligning Trademark Strategy… Approvals, LLC v. Fullco Industries, Inc., Cancellation No. 92050758 (Dec. 17, 2010), finding that correcting a misstatement when it comes to light can help rebut a charge of fraud. Despite the limitations that resulted from the Bose decision, fraud remains a valid basis on which all or part of a trademark registration can be cancelled. For example, in Fair Isaac Corp. v. Experian Info. Solutions, Inc., 650 F.3d 1139 (8th Cir. 2011), the Court of Appeals for the Eighth Circuit upheld the finding of the jury in the district court case that Fair Isaac had, during prosecution of the trademark application, made intentional false and material statements that were relied upon by the PTO in issuing the registration. Applying the Bose standard, the Eighth Circuit focused on two statements by Fair Isaac. In the first, Fair Isaac, in response to the trademark examiner’s initial refusal to register the mark on descriptiveness grounds, stated that it was the only party using the proposed mark, “300-850,” as a “unique identifier.” The Eighth Circuit found that a reasonable jury could have found this statement to be false because the applicant was using the term only descriptively, not as a unique identifier. Secondly, the court found that Fair Isaac’s employee was aware that Fair Isaac and others “were using the same credit-score range, for the same purpose,” and she knew Fair Isaac was not using the term as a trademark. Consequences of Trademark Fraud When a finding of fraud results in the inclusion of goods in a trademark registration for which the mark is not being used, the typical consequence is the removal of the goods for which use is not being made. In Fair Isaac, for example, the result was cancellation of the registration fraudulently obtained. Response to Recent Developments in Trademark Fraud When responding to the developments in the area of trademark fraud, it is essential for law practitioners to have full communications with clients regarding the complete listing of the goods with which the mark is being used. When issues such as filing a Section 8 declaration or Section 9 renewal of the registration arise, the lawyer must clearly express to the client that only those goods or services with which the mark is being used should be included in the filing. Law practitioners should explain clearly all options, such as the possibility of dividing the application when a statement of use becomes due and the mark is being used on some but not all of the client’s By Robert J. Kenney goods. It is also important to make the client aware of the consequences of overreaching on the description of goods or services, including the exposure of the registration to attack by a third party. Finally, lawyers must ensure that clients understand that non-use of the mark for a period of more than three years constitutes prima facie evidence of abandonment. Therefore, clients should monitor periods of non-use and make efforts to avoid those lasting more than three years. Recent Trends in Trademark Registration One of the biggest challenges in the trademark registration process is finding a description for goods and services that are so new technologically that they do not have a “common commercial name,” which is normally required by the PTO. Sometimes the client’s application is the first to include such technology, and because the PTO requires a high degree of specificity in the description, it becomes difficult to adequately describe those previously undefined goods or services. The most common complaint from clients is that the PTO is inconsistent with its acceptance of the description of certain goods and services. Whereas one or more examining attorneys will find a goods or services description to be acceptable, another will refuse it and require more specificity. Clients often do not understand the reasons for this, and because the examining attorney’s common response is that every application is examined on its own merits, it becomes difficult to explain to clients why differing descriptions are needed for identical or highly similar goods or services in two or more applications. Recent Developments Involving the PTO In October 2011, the PTO published the eighth edition of the Trademark Manual of Examination Procedures. The PTO published highlights of the manual on its website at www.uspto.gov/trademarks/notices/ TMEP_highlights.jsp. It is worth noting that the revisions to the manual state that “if a consent agreement makes representations about both parties’ beliefs regarding the likelihood of confusion and/or indicates that both parties have agreed to undertake certain actions to avoid confusion, then it should be signed by both parties or by individuals with legal authority to bind the respective parties.” In Aligning Trademark Strategy… addition, the revisions state that “if only the registrant has provided its consent, agreed to take certain actions, or made representations as to the likelihood of confusion, the consent may be signed only by the registrant. The absence of applicant’s signature on the document in such cases does not necessarily render the document unacceptable, but, like any other consent document, its persuasive value should be determined in light of all other evidence in the record.” This suggests that it is possible that a consent agreement that lacks the applicant’s signature may not be deemed sufficient to overcome a likelihood for confusion refusal. In addition, the manual, when exploring the subject of translation of nonEnglish wording, finds that “the requirement to translate applies to compound word marks comprised of two or more distinct words (or words and syllables) that are represented as one word, in which one or more of the words in the mark appears to be non-English wording that would clearly be perceived as a distinct word(s) within the compound. For example, if the mark is ‘mañanacomputers,’ the commercial impression is that the mark is comprised of the words ‘mañana’ and ‘computers.’ In that case, the application must include a translation of the Spanish word ‘mañana,’ which means ‘tomorrow’ in English. If the combination would be perceived as a single word or conveys a different commercial impression than that the mark is comprised of two separate words, no translation of the non-English portion should be required. If the mark is ‘felizcity,’ the commercial impression is that the mark is a play on the word ‘felicity’ and no translation of the term ‘feliz’ (which means ‘happy’ in English) is required.” It does not appear that these changes will have any significant impact on clients. The Economy’s Effect on Trademark Law From 2008 to mid-2010, the PTO experienced fewer trademark application filings. The PTO’s Performance and Accountability Report for fiscal year 2011 shows the following application filing numbers: • • • • • FY 2007: 394,368 FY 2008: 401,392 FY 2009: 352,051 FY 2010: 368,939 FY 2011: 398,667 By Robert J. Kenney The downward filing trend, which started at the end of 2008, seems to have stabilized and even reversed. It is commonly suggested that the filings of trademarks tend to track fairly closely to the stock markets, and this appears to be consistent with the period of 2008 to the present. Nevertheless, it appears that clients are still being careful to pursue the more important applications and spend less time pursuing the protection of a broad book of marks, some of which are less important to their businesses. There also appears to be a trend of trademark applicants abandoning a larger percentage of pending applications during 2009 and 2010 than in previous years. In most cases, these appear to be the relatively less important marks that may have been filed before or at the beginning of the economic downturn. Improving Client Strategies Recent trends and court decisions will affect our client strategies. Hopefully, clients will understand the broad scope of media in which their trademark and brand rights can be found and affected, as well as the importance of providing accurate information to their lawyers and the PTO to avoid fraud issues. We foster this understanding by visiting clients, as personal meetings are the best way to convey the information clearly and completely. In addition, my firm provides seminars both in-house and at the clients’ offices. Common Client Concerns When Updating Strategies Usually, a client’s main concerns when updating strategy are how long it will take, who will be responsible, and how much it will cost. Corporate counsel are often limited by budgets and staffing, and are therefore reluctant to simply adopt everything the outside trademark counsel suggests to the client. Because of this, IP law practitioners must be aware of the importance of prioritizing their suggestions and offering any additional assistance that will make it easier for the client to execute those suggestions. Updating Strategy to Avoid Errors Part of strategy to reduce effort and costs for corporate counsel is to avoid as many problems as possible. I periodically offer clients a short lecture that Aligning Trademark Strategy… addresses a number of common pitfalls in protecting trademark rights. If the law practitioner and the client can avoid those common problems, they can effectively avoid approximately 90 percent of the problems we see clients experiencing in relation to their trademarks. These include (1) choosing strong marks that are not inherently descriptive, (2) conducting searches before adopting new marks, (3) filing as early as possible by taking advantage of the intent-to-use filing basis, (4) not listing goods or services for which the mark is not being used or to be used, and (5) not allowing the use of the mark to be discontinued for lengthy periods of time, especially more than three years. Addressing Client Needs Regarding Counterfeit Products IP law practitioners should work closely with US Customs and Border Protection (CBP) to register clients’ important trademarks. CBP provides a relatively inexpensive check on counterfeit goods entering the US marketplace. I have found CBP specialists to be helpful and professional in assisting with counterfeit and suspected counterfeit goods, as long as the trademark owner or the owner’s attorney is responsive. For this purpose, it is helpful to obtain a copy of any existing brochure on the proper use of the client’s mark and a list of authorized importers and countries. These provide CBP officers with a quick reference in making determinations regarding the authenticity of goods. With respect to counterfeit goods found on e-commerce websites, it is beneficial for the lawyer to be familiar with the specific website’s take-down procedures, be able to file a complaint within the same day through the proposed procedure, and provide formal, written notice to the web host when a particular party sells counterfeit goods through that website. This is necessary to preserve the right to pursue the web host if it fails to take action. Ongoing Challenges The coming year will likely bring ongoing challenges in relation to trademarks in social media, counterfeit products sold on e-commerce sites, and Internetrelated trademark issues involving keyword advertising. The main challenge will be for IP lawyers to keep abreast of the developments, as everything By Robert J. Kenney changes very rapidly. Additionally, the law relating to these areas will continue to develop as trademark owners try to expand the legal basis available to pursue infringement, especially contributory infringement theories. Advice for IP Law Practitioners Trademark lawyers will need to continue to understand how various ecommerce and social networking sites work to provide their clients with effective advice on protecting trademark rights. At a minimum, the trademark lawyer in 2011 should understand how search engine inquiries return results that might include a client’s trademarks and how take-down procedures can be used in various e-commerce and social media sites. He or she should also have a working understanding of how various social media sites work, and the elements a client should include in a social media policy so the client can quickly address issues that arise in social media. The trademark lawyer should also understand the procedures for trademark registration and detention and seizure of counterfeit products through the Department of Homeland Security US Customs Offices. The increase in activity relating to pharmaceutical trademarks will also require the trademark attorney to have a working understanding of the procedures for Food and Drug Administration clearance of trademarks for use. Conclusion Practicing trademark law and assisting clients in protecting and strengthening their important brands is a fast-changing field. Trademark practitioners are perhaps more than ever required to keep abreast of not just changes in the law, but rapid changes in technology and the effect those changes have on brand owners. A trademark owner’s “brand message” is no longer completely controlled by the owner, since social media sites are fertile ground for unauthorized use of marks and brand owners simply cannot address every such use. This, coupled with the significant attitude of many social media users that everything should be free for use by everyone presents significant challenges to the trademark owner and their counsel. More than ever, planning ahead to address these issues is required of both the trademark owner and its attorney. This will require constant Aligning Trademark Strategy… communication and understanding of the business of the trademark owner and the ways trademark laws and company policies can be best used to address these significant issues. Key Takeaways • • • • • Stay current on the latest developments in social networking, and understand the goals of clients using various social media sites so you can counsel them on the best course of protection. Familiarize yourself with take-down procedures on social media sites, and be prepared to take quick action for clients whose marks are being improperly used. In addition, advise clients of the need to continuously search social networking sites and the Internet for references to their brands and trademarks to know when to take the appropriate steps to correct misuse. Recognize the ways clients’ marks can be infringed upon or misused in search engine formats by competitors and how the competition’s purchase of trademarks as keywords can adversely affect the notoriety of a mark and the flow of traffic to the trademark owner’s website. Maintain full communications with clients regarding the complete listing of the goods with which the mark is being used, as only those goods or services with which the mark is being used should be included when filing. Work closely with CBP to register clients’ important trademarks, as this provides a relatively inexpensive check on counterfeit goods entering the US marketplace. Related Resources • • • • Trademark Technical and Conforming Amendment Act of 2010, Pub. L. 111-146, 124 Stat. 66 USPTO, www.uspto.gov/trademarks/notices/ TrademarkLitigation Study.pdf USPTO, www.uspto.gov/trademarks/index.jsp USPTO, www.uspto.gov/about/stratplan/ar/2011/ USPTOFY 2011PAR.pdf By Robert J. Kenney • • USPTO, www.uspto.gov/dashboards/trademarks/main.dashxml PharmPro, www.pharmpro.com/articles/2010/04/Navigating-theChallenges-of-US-Pharmaceutical-Trademark-Clearance-Research/ Robert J. Kenney is a senior partner with Birch Stewart Kolasch & Birch LLP. He has practiced intellectual property law since 1987. His specialties include all aspects of trademark practice, including portfolio management, client counseling, anti-counterfeiting counseling, prosecution, inter partes matters, and litigation, as well as litigation of unfair competition, patent, and copyright matters. He is the coordinator of the firm’s annual US Trademark Practice Seminar. Additionally, he has lectured extensively throughout the world on US trademark practice and intellectual property litigation in US courts and the International Trade Commission. Aspatore Books, a Thomson Reuters business, exclusively publishes C-Level executives and partners from the world's most respected companies and law firms. Each publication provides professionals of all levels with proven business and legal intelligence from industry insidersdirect and unfiltered insight from those who know it best. 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