®
TiVo
Top Tips
To get you up to speed
in no time
For more help with anything in this guide,
head to virginmedia.com/tivoguide
Getting
Started
The Basics
Your TiVo®
remote
Get to know your new
box in 5 seconds flat.
Home screen
Live TV
On / Standby
Programme
info
TV Guide
Remove guide/
Zoom picture
Mute
(If set up on your TV)
Volume +/(If set up on your TV)
Thumbs down
Play
Subtitles
On/Off
Watch your
saved shows
Channel
up/down
Record
Thumbs up
Fast forward
Skip backward
Skip forward
On screen
shortcuts
Channel
numbers
Delete shows
and folders
To go up and
down through the
channels on Live TV.
Pause
Rewind
Slow motion
playback
Press this button
wherever you are,
to go back to the
Home Screen.
Go back to
last channel
Opens and closes
the TV Guide.
Record a show or
set up a Series Link+
from Live TV or the
TV Guide.
Watch Live TV.
Use the arrows
to find your way
around the guides
and menus.
Go to My Shows to
watch your Series
Link+ recordings
and bookmarks,
and any other shows
you’ve saved.
Pause what you
are watching.
Go back a screen
in the menu.
The Basics
Live TV
Your
TV Guide
Using your
remote
Juggling two remotes?
The good news is that you can set up your
TiVo remote to control your telly and your
TiVo box. Go to: Home > Help & Settings >
Help > TiVo box > Program your remote.
You can use these buttons to control your TV once
you’ve set up your Virgin TV remote.
Here’s how to browse the TV Guide:
Press
Press for 1 second
to turn your TV
set on/off.
Control your
TV’s volume.
to see the TV Guide.
Mute your TV.
Here’s how to wake your
TiVo box from sleep mode:
Press any of these buttons
Page up / down.
Skip forward one day
(up to 14 days in advance).
Skip backward one day
(up to 7 days in past for
Catch Up TV).
Show channels by genre.
Skip to a specific date
and time.
The Mini Guide
to
The Mini Guide gives you a quick peep of what’s
next on live TV, without interrupting whatever
you’re watching.
While watching TV:
or
To show the Mini Guide
Hides the Mini Guide
Live TV
Watching your
saved shows
Watching a show? Here’s how
to skip forward or rewind back.
All your favourite stuff in
one place.
Press
to watch your saved shows, including
your recordings, Series Link+ recordings and bookmarks.
Rewind
Fast forward
Press up to 3 times
to rewind faster.
Press up to 3 times
to go forward faster.
Page up / down.
Go back
Skip forward
Press once to go
back 8 seconds,
twice for 16 seconds
and so on.
Press once to skip
30 seconds, twice
for 60 seconds and
so on.
Want to fast forward or
rewind in bigger chunks?
then
Rewind one chunk in the time bar.
then
Fast forward one chunk in the time bar.
Instantly watch
a saved show.
Delete shows
and folders.
You can use the
Skip forward button
to get to the bottom
of the lists quickly.
For example, your
Suggestions folder
towards the bottom
of the category list.
Recordings
Fast Forward
or Rewind
From live TV press:
then
then
To manage your Series Link+ settings
To see your planned recordings
Recordings
Movies,
On Demand
TV and more
Browse for Movies and Box Sets
Get stuck into thousands of hours of regularly
updated Movies and Box Sets.
Press
Need to undelete stuff
you deleted by accident?
Select
Select
Press
Select
Select
Select
or
Select
Or
Press
Select
then
to browse
or
On Demand
Recording
Shortcuts
There are 2 easy ways to
watch the best telly from
the last 7 days.
On Demand
WishList
and Search
Here’s what makes your TiVo
box a cut above the rest…
Create a WishListTM
Never miss your favourite series, even if you
don’t know when it starts again, by creating
a WishList™ Search.
1. Scroll back in time through the TV Guide.
Press
to see the TV Guide
Select
to scroll back in time
Select
Or
to scroll back 2 hours
Press
to go back a whole day
You can watch any show with a
symbol
then
to browse
Search faster
Get to the good stuff on live TV,
2. Or go straight to Catch Up from
.
Catch Up TV and On Demand.
Press
Press
Select
Select
Select
Or
Press
then
to browse
Extra Special Features
Never miss a
moment with
Catch Up
tm
Extra Special Features
Discover more with Suggestions
Use your TiVo Thumbs to teach your box what you
like (or don’t like). When you’re watching live TV,
browsing the guide, or checking your Suggestions,
you can press the Thumbs Up (or Thumbs Down)
button to tell your box you like (or don’t like) this
kind of TV. It’ll save more of this type of telly in your
Suggestions folder (or not, if pressed Thumbs Down!)
Thumbs Up
(you can give a show up to 3 Thumbs Up)
Thumbs Down
(you can give a show up to 3 Thumbs Down)
Tip: when you record a show, your box
automatically gives it a Thumbs Up.
then
Find your Suggestions
folder the bottom of the
category list
Delete highlighted shows and folders
Tip: shows recorded in Suggestions don’t
take up any of your storage space.
Improve your Suggestions
When you’re looking at your Suggestions in My Shows,
you can use your Thumb buttons to rate the suggested
shows and teach your box what you like or don’t like.
Press
Select
Select
Turn off Suggestions
You don’t have to have any Suggestions if you don’t
want. To turn off Suggestions go to Help & Settings
from the Home Screen, choose Settings and enter
your PIN. Choose Recordings, then Suggestions to
change your settings.
Introducing
Virgin TV
Anywhere
Your favourite telly in your hands
Your TiVo box works hand in hand with your Virgin
TV Anywhere app. Download our clever app from
the Apple App Store, Google Play or Amazon App
Store and you can start watching different things
side by side, on a compatible device. Or in another
room. Or even take the telly you love on the go.
Watch telly the way you want
• Watch over 110 live TV channels or 1000s of
hours of On Demand shows in any room, on a
compatible device, like a mobile or tablet – plus
on the go – all with WiFi.
Turn your device into a clever remote
• Use the QWERTY keyboard to search quickly,
see what’s on, then flick it to your main TV
screen. Magic! Simply make sure your TiVo box
is connected to your Hub by Ethernet cable or
Powerline kit.
Set recordings, from anywhere in the world
• Set up a Series Link+ from anywhere in the
world with WiFi, 3G or 4G.
The Virgin TV Anywhere app. A clever little thing
that connects your box, your screens and you.
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Explore
more of
TiVo
Of course, this is just a taste of what’s in store
with your TiVo service. To find out more, grab
your TiVo quick guide. Or visit us online at
virginmedia.com/tivoguide
For help with subtitles, audio description and more,
visit the accessibility section of our website at
virginmedia.com/accessibility
Get help
1
Check the TiVo Guide
Have a flick through the TiVo User Guide (the
handy book we gave you with your TiVo box).
You can also find the most up to date guide
online at virginmedia.com/help/tivo
2
Tune in on your TV
For speedy solutions, try the Help App on
your telly. Just go to Home > Help & Settings
> Help. Our How-To videos will also help
you get the most from your Virgin Media
services. Find them on your TiVo box by
going to the Home Screen and selecting
Help & Settings > Help > How To Videos.
3
Go online
You can find FAQs about your TiVo
box online at virginmedia.com/help/tivo
Or, talk it over with other TiVo users on our
TiVo Community Forum. Join up by going
to virginmedia.com/forums
4
Need more help?
If you need any further help and support
or to talk to the team, go online to
virginmedia.com/contact
SKU10011363
TiVoCS0616