IN THE MATTER OF AN INTEREST ARBITRATION BETWEEN: The Participating Hospitals and The Ontario Nurses’ Association Before: William Kaplan, Chair Carolyn Kay, Employer Nominee Elizabeth McIntyre, Association Nominee Appearances For The Participating Hospitals For ONA: Bob Bass Bass Associates Stephen Flaherty Counsel, ONA A hearing in this matter was held in Toronto on March 15 & 16, 2014. The Board met in Executive Session on March 31, 2014 Introduction This interest arbitration was convened to settle the terms and conditions of employment for 139 participating hospitals (142 bargaining units) and the Ontario Nurses’ Association. Notice to bargain was served on January 2, 2014. The parties met in negotiations in January, February and March 2104. Unfortunately, they were unable to agree on the terms and conditions of a renewal agreement. Accordingly, the matters in dispute proceeded before a consensually selected board of interest arbitration. Hearings were held in Toronto on March 15 & 16, 2014. The Board met in Executive Session on March 31, 2014. The parties were able to agree upon a number of items in their negotiations including term. We direct that these agreed upon items be incorporated into the collective agreement settled by this award. That collective agreement, for the period April 1, 2014 until March 31, 2016, shall consist of the terms of the expired collective agreement, the agreed upon items, and this award of the Board. Any proposal not addressed in this award is dismissed. In determining the disposition of the issues in dispute, the Board has been guided by the statutory criteria, which have been carefully considered, as well as the past bargaining history of these parties. It is noteworthy that in their last round these parties agreed to two years of zeros with modest lump sums followed by an ATB of 2.75% in the third year. The current economic climate has also, for obvious reasons, been taken carefully into account. 2 It is fair to say that the parties were quite far apart in their view as to the appropriate resolution of the different issues in dispute. On the key issue of compensation, the participating hospitals offered 0.4% in each of the two years, while the Association sought an ATB of 2% a year, together with numerous other economic improvements. To be sure, there is an established settlement pattern in this sector – the CUPE and SEIU central settlements – albeit not for units of exclusively professional employees like this one. In the case of both CUPE and the SEIU, and unlike the situation with ONA, there have been no years of zero compensation increases (lumps only). The recent CUPE and SEIU central settlements provide for compensation increases of 1.4% a year made up equally of ATB and lump sums (and, to be sure, a longer term). It is noteworthy that in these other central settlements, unlike this award, improvements were made to insured benefits, premiums, vacations and allowances. This award, which only modestly increases compensation, must be considered and placed in that context and in the context of the bargaining history of the parties more generally about which considerable evidence was led. AWARD Wages Effective April 1, 2014: 1.4% Effective April 1, 2015: 1.4% 3 Conclusion At the request of the parties, we remain seized with respect to the implementation of this award. DATED at Toronto this 30 day of April 2014. th “William Kaplan” ______________________________________ William Kaplan, Chair I dissent. Dissent attached. ______________________________________ Carolyn Kay, Employer Nominee I dissent. Dissent attached. _______________________________________ Elizabeth McIntyre, Association Nominee 4 Dissent of the Hospitals’ Nominee It is with respect that I must dissent from the Award wherein 1.4% ATB has been given in each of the two years of the collective agreement. Such an award, in my view, wrecks havoc on future collective bargaining, both in this sector and elsewhere. In negotiations, the parties will necessarily continue to debate the tension between the role of free collective bargaining and interest arbitration. I agree with the Chairman that the economic climate and the short two year term of the agreement are valid reasons to deny the multitude of economic improvements sought by the Union in this round of bargaining. Those same factors, however, also dictate that only moderate wage increases ought to have been awarded, as were proposed by the Hospitals. Their proposals were consistent with the bargaining outcomes already seen in the hospital sector with both CUPE and SEIU. 1.4% ATBs for 2 years is inconsistent with the replication principle and provides ONA with a wage increase that they would certainly not have achieved in free collective bargaining. Significant weight appears to have been placed by the Chairman on the fact that the ONA agreed, in their last round of bargaining, to take two years of “zeros” and that they were somehow disadvantaged relative to CUPE and SEIU because of that fact. I disagree. While there was certainly two years in which there was no ATB increase for ONA, those were two years in which their members all received a lump sum payment equivalent to 9% of total compensation which ranged from 1% on the Start Rate to 1.6% on the 25 Year Rate. The third year of the agreement then provided a 2.75% ATB increase which, when averaged over the term of the collective agreement, provided a .9% increase in each year. In the most recent rounds with CUPE and SEIU, the pattern established in the sector, which should not have been rejected, provided for .7% ATBs in each of the 4 years of those agreements with lump sums of .7%. In concluding that the CUPE and SEIU outcomes provided 1.4% increases, it is clear that the Chairman has included both the .7% ATB and the .7 % lump sums. And yet, for ONA, he does not similarly recognize the lump sums as increases that ONA received in the last round of bargaining. If lump sums are to be recognized as increases, then it cannot be said that ONA took zeros. Rather than putting ONA in relatively the same position as CUPE and SEIU, to compensate for the two years of zeros, the Chairman has in reality put them in a better position in terms of their base rate. If we look at period since 2009, when CUPE negotiated the 2009-2013 agreement, there has been no disadvantage to ONA in taking the two years of zero ATBs. In 2009 and 2010, ONA received ATBs of 6%. CUPE and SEIU only 4%. CUPE and SEIU then caught up in the next agreement receiving 2.70% ATBs over 2011, 2012 and 2013. Over that same period of time, ONA received 2.75% ATBs. What the Chairman’s award has done, however, is to increase the base rates for ONA by 1.4% in each of two years; something which CUPE and SEIU will not achieve until the 4th year. 5 As the Hospitals’ argued, the fact that this is only a two year agreement ought to have warranted an even lesser increase than achieved by CUPE and SEIU. There was absolutely no evidence adduced by the Union to warrant such a significant wage increase. As the Hospitals’ demonstrated, there is no longer a shortage of nurses – the reason for significant wage increases for ONA in the past. The fact that the other bargaining units are not exclusively professional in nature, is not relevant in my view. It is the outcomes of that bargaining that the replication principles requires us to look at. These are, after all, many of the same participating hospitals that have ONA bargaining units. Why is there any reason to believe that the hospitals would, if left to their own devices in bargaining, agree to higher ATBs for ONA than they have with CUPE or SEIU? They would not have. Given the wage increase awarded, I would have balanced that by awarding the Hospitals’ proposals where they sought the introduction of a new start rate for new hires, the discontinuance of the education allowance for new hires and the amended language with respect to generic drug benefits – all of which would have provided some cost savings to offset that the unwarranted increase to the base rates. I hope that by the end of this collective agreement, the poor economic situation and the increased supply of nurses in Ontario will demonstrate the need to return to, and follow, the established bargaining trends in the sector. Carolyn Kay April 27, 2014 6 DISSENT OF THE UNION NOMINEE Having reviewed the award of the Chair, I find that I must dissent. In my view, the overall compensation package is inadequate. Given that in the last round this Union took 2 years of 0% increases and given the negotiated settlements for nursing groups across the country, a normative increase of 2% would have been a more reasonable result. An annual 1.4% increase on the base for each of 2 years as awarded by the Chair is inadequate; it is unlikely to even keep nursing salaries in line with inflation. Additionally, I believe, improvements should have been made in premiums and benefits as well as addressing the internal compensation inequities that were identified by the Association. In my view, the award of the Chair does not reflect what has previously been achievable for the Union in free collective bargaining. The evidence was that these parties, in bargaining, have looked to nursing rates across the country. Other provincial health care employers are the labour market competitors for this limited and important group of professionals. While historically, Ontario has led the other provinces in rates paid to nurses this province has slipped in the rankings. Ontario's start rate, even with the increases awarded by this Board, will remain behind that of British Columbia, Alberta, Saskatchewan, Manitoba and Nova Scotia even though a number of these rates are expired. Further evidence before the Board established that, like in Ontario, nurses in all provinces (except Newfoundland) have experienced 0% increases in one or more contract years since 2010. Following the wage freeze however, wage increases (with the exception of Quebec) were in excess of 2%; • British Columbia's nurses received a 3% increase in 2013 after a freeze in 2012 • Alberta's nurses received a 2% increase in 2011 and a 4% increase in 2012 after a freeze in 2010 • Saskatchewan's nurses received a 2% increase in 2013 after a freeze in 2012 • In the recent settlement in Manitoba nurses received a 2% increase in each of 2013, 2014, 2015 and 2016 as well as market increases of 1.1% in 2014 and 1% in 2016; this followed a 3% increase in 2012 and a freeze in 2010 and 2011 • New Brunswick's nurses received a 2.75% increase in 2013 and a 4.3% increase in 2014 after a freeze in 2011 and 2012 7 • Nova Scotia's nurses received a 2% increase in 2011, a 5% increase in 2012,a 6% increase in 2013 and a 3% increase in 2014 after a freeze in 2010 • Prince Edward Island's nurses received a 2.5% increase in 2001, 4.0% in 2012 and 2.0 in 2013 after a freeze in 2010 Accordingly, based on the evidence of their historical bargaining comparators the Union's proposal of 2% increases was well within the range of reasonable outcomes. In looking at Management groups within Ontario hospitals the Board was provided with evidence that non-union staff at North York were recently advised that they would be getting a 2% increase in each of 2014 and 2015. We were also given the sunshine list for management employees at some hospitals which, while showing a range of salaries and increases, confirmed that the increases requested by the Union here were well within the range of reasonable and normative. The Hospitals proposed increases of 0.4% on the base in each of the 2 years of the collective agreement. It would seem that the Chair gave too much weight to the proposal from the Employer which was preposterous in the circumstances. The Employers' proposal gave no credit to this important group of professionals for the role they assumed in agreeing to 2 years of 0% increases in response to the government's austerity program. Not only did ONA agree to take 2 years of zero increases to the base rates, they contributed to improvements in premiums and benefits with concessions to HOODIP and termination pay. Having agreed to the 2 years of zero increases they should now be entitled to normative increases. Rather than normative increases, the Hospitals' proposal would give a mere 12 cent increase on the existing start rate of $30.17. Not only would did the Employers' proposal further erode the salaries of nurses when the cost of living is taken into account, they also proposed a new step to be added to the bottom of the grid that would further reduce salaries by 3%. The Employers' proposal, while perhaps not intended as an insult to this important group of frontline professionals, was unrealistic and clearly not achievable in free collective bargaining. While I disagree with the total compensation increases awarded by the Chair, I do applaud his decision not to award a decreased start rate which was unsubstantiated on the evidence before the Board. I also applaud the Chair for putting the extremely modest compensation increase he did award on the base rates rather than in lump sums. While lump sums may be appropriate in extremely exceptional circumstances where there are no increases on the base for part of a collective agreement, they obviously do nothing to ensure that salaries keep pace with increases in the cost of living. In their argument to the Board, the Employers relied heavily on the settlements which have recently been reached between the Hospitals and the service groups with which they negotiate. In my view, the Chair was correct in not following those settlements. The undisputed evidence before the Board was that settlements with the hospital service groups have never been the basis of discussions between these parties in negotiations. 8 Rather, for comparators these parties have looked primarily to the settlements and rates of the professional nursing groups who bargain with comparable employers across the country. While the undisputed evidence was that the service units settlements were not the focus of discussions in negotiations in previous rounds of bargaining between these parties, we were provided with a significant amount of evidence regarding the comparative bargaining history of the service groups and the nurses. The charts provided by the OHA showed the following: 2001-2004 Agreements ONA SEIU CUPE Outcome: Negotiated Settlement Outcome: Negotiated Settlement Outcome: Negotiated Settlement Date of settlement: December 12, 2001 Date of settlement: September 27, 2001 Date of settlement: October 18, 2001 Term: October 11, 2001 - October 10, 2004 April 1, 2001- March 31, 2004 Term: September 29, 2001 - September 28, 2004 Effective Date ATB Effective Date ATB Effective Date ATB April 1, 2001 3% September 29, 2001 2.50% October 11, 2001 2.50% April 1, 2002 3% September 29, 2002 3% October 11, 2002 3% April 1, 2003 3.2% September 29, 2003 3% October 11, 2003 Total 9.2% Total 8.5% Total 3% 8.5% 2004-2006 Agreements ONA CUPE SEIU Outcome: Arbitration (Keller) Outcome: Negotiated Settlement Outcome: Negotiated Settlement Date of award: September 8, 2005 Date of settlement: February 27, 2005 Date of settlement: March 5, 2005 April 1, 2004- March 31, 2006 Term: September 29, 2004- September 28, 2006 Term: October 11, 2004- October 10, 2006 Effective Date ATB Effective Date April 1, 2004 3% September 29, 2004 1.50% October 11, 2004 1.50% April 1, 2005 3% April 1, 2004 1.50% April 1, 2004 1.50% Total 6% September 29, 2005 1.50% October 11, 2005 1.50% April 1, 2005 1.00% April 1, 2005 Total 5.5% Total 9 ATB Effective Date ATB 1.00% 5.5% 2006-2008 Agreements ONA SEIU Outcome: Arbitration (Albertyn) CUPE Date of award: March 5, 2007 Outcome: Negotiated Settlement Date of settlement: July 21, 2006 Outcome: Negotiated Settlement Date of settlement: June 12, 2006 April 1, 2006- March 31, 2008 Term: October 11, 2006- October 10, 2009 Term: September 29, 2006- September 28, 2009 Effective Date ATB Effective Date April 1, 2006 3.00% October 11, 2006 April 1, 2007 3.00% October 11, 2007 Total 6% ATB Total Effective Date 2.75% September 29, 2006 3.00% September 29, 2007 5.75% ATB 2.75% 3.00% Total 5.75% 2008-2013 Agreements ONA SEIU Outcome: Negotiated Settlement CUPE Outcome: Negotiated Settlement Date of settlement: February 7, 2008 April 1, 2008- March 31, 2011 Date of settlement: July 21, 2006 Term: October 11, 2006- October 10, 2009* Outcome: Negotiated Settlement Date of settlement: June 12, 2006 Term: September 29, 2006- September 28, 2009* Outcome: Arbitration (Devlin) Outcome: Arbitration (Burkett) Outcome: Negotiated Settlement Date of award: June 2, 2011 Date of award: November 5, 2010 Date of settlement: August 28, 2009 April 1, 2011 - March 31, 2014 Term: October 11, 2009- October 10, 2011 Term: September 29, 2009- September 28, 2013 Outcome: Arbitration (Etherington) Date of award: May 7, 2013 Term: October 11, 2011 - October 10, 2013 Effective Date Effective Date ATB 1-Apr-08 3.25% ATB Effective Date 11-Oct-08 2.60% ATB 29-Sep-08 2.60% 1-Apr-09 3.00% 11-Oct-09 2.00% 29-Sep-09 2.00% 1-Apr-10 3.00% 11-Oct-10 2.00% 29-Sep-10 1-Apr-11 0.00% 11-Oct-11 2.00% 29-Sep-11 2.00% 1-Apr-12 000% 11-Oct-12 2.00% 29-Sep-12 2.00% 1-Apr-13 2.75% 11-Oct-13 Total starting from the ONA deal 12.00% Total Starting from the CUPE deal 8.75% 7 .00% 0,70% 29-Sep-13 0.70% Total from 2008 11.30% Total from 2008 11.30% Total from 2009 8.70% Total from 2009 8.70% In examining this history from 2001 to 2010, a number of things emerge: • in every round while ONA's settlements and/or awards came after the settlement and/or award for the service groups ONA's award and/or settlement exceeded the pattern set by the service workers • in addition to increases on the base, in many of the rounds there is undisputed evidence that ONA got additional significant changes affecting the general wages of its members; improvements not achieved by the service groups. For example, in 2000 ONA negotiated an elimination on the cap for credit for recent related experience; in 2002 they negotiated an additional 1% at the top of the grid; in 2005 they were awarded an additional 2% step at the top end of the grid for those with 25 years of experience; in 2007 they were awarded additional increases beyond the standard 3% at Step 1 (9.34%), 2 (6.47%), 3 (7.3%) and 8 (3.25%) • a comparison of increases to the base, even if one were to ignore the additional improvements on the grid, demonstrates that ONA has 10 historically achieved greater increases than the service groups. Between the years 2001 and 2010, on a straight mathematical calculation, ONA's increases exceed those achieved by the service groups by .41% annually on the minimum rates and .64% on the maximum rate increases. This leads to the inescapable conclusion that, in mathematical terms, ONA has achieved at least a .5% advantage annually over the service groups in increases to base salary. It was the Employers' argument that the zero increases taken by ONA in 2011 and 2012 should essentially obliterate that historical pattern. I endorse the Chair's rejection of that argument. Not only did the service groups not agree to zero increases in the last round they made no concessions on benefits as did ONA. It would be neither fair nor appropriate to effectively punish ONA for having cooperated with government policies in accepting zero increases for 2 years by imposing on them a further reduction in compensation. In the words of Bill Walsh, a union consultant with extensive experience in the development of interest arbitration principles, this would be the ultimate "double whammy". As many arbitrators have commented, the role of an interest arbitration board is to apply the statutory criteria and other considerations in attempting to duplicate what the parties themselves would have achieved in bargaining. Given the evidence of historical bargaining between these parties in looking to settlements for nurses across the country it is probable that they would have reached a settlement close to ONA's proposal with respect to 2% increases on the base. Not only would this be more consistent with their provincial counterparts it would not be out of line with management salary increases in the hospital sector and settlements generally. Coincidentally, It would also not be inconsistent with the historical average annual 0.5 differential with the service groups in hospitals if added to the 1.4 increase agreed to for that group. In addition to improvements on the grid, an examination of the bargaining history between these parties shows a consistent pattern of improvements in premiums and benefits. We were provided with details of all settlements and awards from 1980 forward which substantiates that, in every round, ONA has negotiated or been awarded significant increases in vacations, benefits and premiums. In the last round the Union made concessions regarding retirement allowance and HOODIP which the Employers claim covered the cost of improvements in premiums and benefits in the first 2 years. However, in the 3rd year of that agreement there were a number of improvements in premiums, benefits and vacations. This was in addition to the 2.75% general wage increase on the grid. Accordingly, were this Board to do its job in replicating bargaining outcomes, it would have awarded some improvements in the premiums and benefits in this round of bargaining. While the Chair may have felt constrained in this regard given the 2-year term of this agreement, it is to be expected that the Union will re-establish their historical pattern of improvements in the next round of bargaining. 11 Finally, the Union sought to remedy inconsistencies between hospitals in wages paid both to nurse practitioners and to nurses with temporary certificates. The Board has declined to intervene in this regard. It is hoped that the parties themselves can determine a process to ensure equity of wages for these groups in a timely fashion so disparities do not increase. April 29, 2014 "Elizabeth McIntyre Elizabeth J. McIntyre, Union Nominee 12
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