REGULATION, LIBERALIZATION AND COMPETITION IN THE TURKISH DOMESTIC PASSENGER FLIGHTS MARKET Project on Competitiveness, Investment Climate And The Role of Competition Policy in Turkey July 2006 Turkish Competition Authority, Turkish Union of Chambers and Commodity Exchanges and Foreign Investment Advisory Services of the World Bank Group Project on “Competition Policy and the Impact of Investment Environment in Turkey: Sectoral/Institutional and Legal Framework” financed by the Economic Policy Research Institute TEPAV/EPRI. 1 TABLE OF CONTENTS ACKNOWLEDGMENTS _________________________________________ 4 I. INTRODUCTION______________________________________________ 5 II. THE EU EXPERIENCE ________________________________________ 8 II.1. The Liberalization Process of the Air Transport Sector in the EU _____ 8 II.2. Community Regulation______________________________________ 9 III. THE AIR TRANSPORT SECTOR IN TURKEY_____________________ 14 III.1. Background and Historical Summary of the Sector ______________ 14 III.2. Public Authorities and Institutions ____________________________ 15 III.3. The Privatization Efforts ___________________________________ 16 IV. THE EFFECTS OF LIBERALIZATION IN THE TURKISH DOMESTIC PASSENGER FLIGHTS MARKET ________________________________ 17 IV.1. AIRLINES______________________________________________ IV.1.1. Turkish Airlines Inc. ___________________________________ IV.1.2. Onur Air ____________________________________________ IV.1.3. FLY Air_____________________________________________ IV.1.4. Atlasjet Airlines ______________________________________ IV.1.5. Pegasus Airlines _____________________________________ 17 23 24 25 25 26 IV.2. GROUND HANDLING ____________________________________ 27 IV.3. AIRPORTS_____________________________________________ 32 V. MAIN PROBLEMS OF THE INDUSTRY AND RECOMMENDATIONS FOR IMPROVEMENTS OF THE COMPETITION IN THE SECTOR ___________ 35 V.1. POTENTIAL AND CURRENT ENTRY BARRIERS THAT LESSEN OR PREVENT THE COMPETITION IN THE SECTOR __________________ 35 V.1.1. Legal and regulatory conditions for entry ___________________ 35 V.1.2. Reputation, Brand Identity and Switching Cost_______________ 36 V.1.3. Absence of Licensed Personnel __________________________ 36 V.2. MAIN PROBLEMS OF THE INDUSTRY_______________________ V.2.1 Slot Allocation ________________________________________ V.2.2. Government Support to Airlines __________________________ V.2.3. Airport Services and Aviation Charges _____________________ V.2.4. Ground Handling _____________________________________ V.2.5. Other Issues _________________________________________ 37 37 38 39 41 41 V.3. RECOMMENDATIONS FOR IMPROVEMENTS OF THE COMPETITION IN THE SECTOR _______________________________ 42 V.3.1. Airlines _____________________________________________ 42 V.3.2. Airports, Slots and Ground Handling_______________________ 46 VI. CONCLUSION _____________________________________________ 47 APENDIX 1: COMPETITION ANALYSIS ___________________________ 49 APENDIX 2: COMPETITIVITY ANALYSIS __________________________ 55 BIBLIOGRAPHY ______________________________________________ 62 2 TABLE OF FIGURES Table-1: The number of domestic and international passengers 6 Table-2: The number of airline companies by years 18 Table-3: Turkish airline companies’ scope of license 18 Table-4: Total Number of Planes and Seat Capacities 19 Table-5: The number of domestic passengers carried by airline companies 20 Table-6: The number of domestic passengers and number of domestic flights 21 Table-7: The number of domestic passengers in major airports 22 Table-8: % change in the number of domestic passengers for each airport 23 Table-9: The tariff for A and C Group ground handling services licenses 28 Table-10: The tariff for B Group ground handling services licenses 29 Table-11: Prolongation fees for A and C Group ground handling services licenses 29 Table-12: Prolongation fees for B Group ground handling services licenses 30 Table-13: The licenses of Havas and Celebi 30 Table-14: Airline companies possessing B Group licenses 32 Table-15: The number of Airports in Turkey by years 33 Table-16: Airports in Turkey 34 Chart-1: The number of domestic an international passengers 6 Chart-2: Seat Capacities 20 Chart-3: Passenger and Plane Traffics in Domestic Lines 22 3 ACKNOWLEDGMENTS We would like to thank, Director General of General Directorate of Civil Aviation Topa Bilgettin TOKER, Acting Deputy Director General of Directorate General of Civil Aviation Haydar YALÇIN, Vice President of Turkish Private Sector Aviation Enterprises Association A. Adil SERIM, Commercial Executive Vice President of Turkish Airlines Kadir Fazlı DANIŞMAN, Slot Coordination Manager of Turkish Airlines Billur ATAGÜNDÜZ, General Coordinator of Pegasus Airlines Cemalettin ÇELEBI, Assistant General Directors of MNG Airlines Hakkı ÖZTEKIN and A. Sedat ÖZKAZANÇ, Vice President of Atlasjet Airlines A. Murat ERSOY and Assistant General Manager of Fly Air Kaya NOMALER for their contributions and cooperations in the framework of our interviews during summer and fall of 2004. We would also like thank President of TPAEA and General Manager of Onur Airlines Sahabettin BOLLUKCU, General Manager of Pegasus Airlines Sertaç HAYBAT, Assisstant General Manager of Fly Airlines Cengiz BORA, Assistant General Manager of Atlasjet Airlines Batuhan KARATAŞ and Assistant General Manager of Turkish Airlines Orhan SİVRİKAYA for their cooperations and contributions with the project during July 2006. We would also like to express our special thanks to Prof. Dr. Hasan ERSEL and Dr. Emre DELIVELI from TEPAV/EPRI and R. Shyam KHEMANI from the World Bank for their valuable comments and contributions. The views expressed in this paper are those of the authors, and do not necessarily represent the views of the Turkish Competition Authority, Turkish Union of Chambers and Commodity Exchanges and Foreign Investment Advisory Services of the World Bank Group 4 REGULATION, LIBERALIZATION AND COMPETITION IN THE TURKISH DOMESTIC PASSENGER FLIGHTS MARKET I. INTRODUCTION This paper, which is a part of the Project entitled “Competitiveness, Attraction of Foreign Direct Investment and The Role of Competition Policy in Turkey” that is pursued by the Association of Chambers and Exchanges of Turkey, together with the World Bank and the Turkish Competition Authority, attempts to analyze the regulation, liberalization and competition in the Turkish domestic passenger flights market which has been liberalized recently, in October 2003. Although the market includes both the scheduled and charter flights, the paper mainly focuses on the scheduled flights since there used to be charter flights before the liberalization. The paper first gives a general overview about the liberalization process of the air transport sector in the EU and the Community Regulation. An analysis of the structure of the air transport sector in Turkey, including a background and historical summary, the public authorities and the privatisation efforts will be made in the next chapter. The following chapter deals with the effects of liberalization in the Turkish domestic passenger flights market. In this respect, the three main players of the sector, namely the airlines, ground handling and airports will be analyzed in detail from a competition perspective. The final part of the paper is devoted to the main problems of the industry and recommendations for improvements of the competition in the sector. In this chapter, the views of the reporters on the issues that are hindering competition in the market as well as possible regulatory actions that should be taken to increase competition in the market will be given; in this respect, the potential and current entry barriers will be dealt with as well as the definitions of the problems and recommendations for improvements related with slot allocation, ground handling and airport usage. A competition and competitivity analysis of the market based on Michael Porter1’s “diamond” will be made in the appendix, analyzing entry barriers, rivalry determinants, determinants of supplier power, determinants of substitution threats, determinants of buyer power, threat of new entrants, bargaining power of suppliers, threat of substitutes and bargaining power of buyers. The liberalization of air travel is very important not only for the sector itself but also for the economy as a whole. According to a study done in the European Union by the EC in 20042, the transport sector generates 10% of EU wealth measured by gross domestic product, equivalent of one trillion Euros a year and it provides more than ten million jobs in the EU10. The airline sector has a very important share in the whole transport sector and its share is also getting more and more important as the speed and efficiency is becoming more important, as well as the lower prices after the liberalization of the air market are making the sector more attractive for consumers and businesses. The liberalization of air travel has not only brought competition and lower fares but also an increase of 30% in connections between member states since 1993. 1 2 “Competitive Advantage” by Michael Porter (1985), Free Press, New York (p.6) Directorate-General for Energy and Transport, Report 2000-2004, p 8 5 The importance of liberalization and competition has long been recognized in Turkey as well, and in fact the existing law was not enforcing a monopolistic market, however the regulations had made the entry almost impossible. The privatization efforts of Turkish Airlines had also shadowed the importance of liberalization as priority was given to the former. Excluding the charter flights, the Turkish domestic passenger flights market was until very recently served only by Turkish Airlines (herein after referred as TA). As of October 2003 the companies have started to provide service in domestic routes, hence changing the market radically by introducing competition into the market and significantly increasing the number of passengers using air-transport. In order to provide a general view on the market, the table and the chart are given below which demonstrate the total number of domestic and international passengers by the end of 2005. Table–1: The number of domestic and international passengers The Number of Passengers Domestic International Total 10.347.528 17.419.851 27.767.379 10.862.539 19.918.123 30.780.662 12.413.720 21.982.614 34.396.334 13.238.832 20.960.847 34.199.679 12.931.771 17.079.887 30.011.658 13.339.039 21.633.495 34.972.534 10.057.808 23.562.640 33.620.448 8.697.864 24.927.311 33.625.175 9.125.298 25.141.870 34.267.168 14.427.969 30.361.101 44.789.070 19.942.692 34.582.322 54.537.240 YEAR 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Source: SAA Statistics Yearbook 2005 As could be seen from the figures above, following the liberalization of scheduled passenger flights in Turkey, the number of domestic passengers increased significantly, i.e. approximately 10 million passengers, which means an increase of 118 % in two years. An increase in the number of international passengers has also been observed in the same term; however this increase was limited to 37 %. Chart–1: The number of domestic and international passengers by years 40.000.000 35.000.000 30.000.000 25.000.000 Domestic 20.000.000 International 15.000.000 10.000.000 5.000.000 0 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 6 This change in the relevant market will surely bring important development effects, such as the increasing domestic trade as a result of faster and safer movement of goods and services as well as foreign trade, however it is too soon to examine these secondary effects. For the same reason, i.e. lack of sufficient time frame, it has not been possible to make econometric analysis in this study for there is no available data for the moment. The airline industry transports passengers and goods within and across national borders on a scheduled and non-scheduled basis. The scheduled passenger transportation market has traditionally been a heavily regulated market in most countries at both the domestic and international levels. Domestically, entry into the air passenger business, initiating service on specific routes, operating aircraft above given sizes, reducing or discontinuing services, investing in airlines, establishing and applying various categories of passenger fares have been subject to a detailed set of rules and regulations; international regulations compound these domestic rules. They govern the conditions of entry and ownership, the selection of operable destinations, and the freedoms to set capacity and fares on international routes, which represent more than 6070 per cent of all passenger-kilometers performed in most countries, with the exception of continental size countries3. The policies and regulations which have governed the air transport industry for several decades have various motivations (including safety, national prestige, national defense, regional and urban development, environmental sustainability, public service and other non-commercial objectives) specific to each country. However there is growing consensus that unnecessarily restrictive regulations may have led to significant losses of economic efficiency, and thereby failure to secure low-cost air transportation to the largest possible proportion of the population – the ultimate objective of air transport policies. Recognizing these shortcomings, several OECD governments have initiated reforms in the past two decades. Their aim was to improve efficiency and reduce airfares by increasing competition, encouraging the rationalization of air networks, and enhancing airline governance4. In the last decade many economic studies and empirical research have been done on airlines. The liberalization of airlines industry in many countries, the effects of competition, the wave of airline mergers have lead to several papers on the issue. Empirical studies were mainly done on US airlines industry, shortly before and after domestic airline reforms in 1978 and later looking at the economic implications of liberalization and enhanced competition (Caves et al., 1984; Bailey et al., 1985; Liu and Lynk, 1999; Reed, 1999). U.S. research also demonstrated that certain feared outcomes of liberalization -such as declines in safety levels, or deprivation of small communities of air service -- did not materialize. However more recently similar studies have also been done in other parts of the world, especially in OECD countries. In this paper we largely benefited from those studies. (Gonenc and Nicoletti 2000, Goldstein 1999, Høj, Kato, Pilat 1995). 3 Regulation, market structure and performance in air passenger transportation, OECD Economics Department working paper no:254, Rauf Gonenc and Guiseppe Nicoletti 4 OECD ibid 7 The previous research studies has showed the special features of competition in airlines industry such as, efficiency gains and fare changes that followed liberalization. “The results have been less clear-cut outside of the U.S. perhaps due to more limited liberalization and the presence of exogenous factors damping competition - such as more intense airport congestion and social and political constraints on airline restructuring (Marìn, 1998; Lapautre, 2000). Research also helped identify those structural factors such as airport domination and market concentration which may temper the benefits of reforms”5. Gonenc and Nicoletti show in their study on the regulation, market structure and performance in the air transport market in OECD countries that: “At both the national and route level there is clear evidence that productive efficiency and fares are affected by regulatory and market arrangements. Overall efficiency and the rate of occupancy of aircraft seats tend to increase and all categories of fares tend to decline as the regulatory and market environment becomes friendlier to competition” (p.6) Liberalization has lowered prices significantly in the domestic passenger flights market. Hence in the aftermath of liberalization of domestic air travel in Turkey, we attempted to show the effects of opening up of the market not only on new entrants but also on TA. Also we attempted to analyze the competitiveness of the market not only from a purely economic analysis point of view (as we were unable to use any econometric tools) but also by using a ‘business’ analysis tool, namely by using Michael Porter’s diamond. II. THE EU EXPERIENCE II.1. The Liberalization Process of the Air Transport Sector in the EU The liberalization process of air traffic in the European Union has been a much slower and progressive one compared to other liberalization processes such as telecom, because of its unique and highly regulated nature, as well as compared to the US liberalization of air traffic process which was a radical and swift one6. The European Community has adopted a series of liberalization packages in the air transport sector in 1987, 1990 and 1992 respectively, covering such matters as liberalization of traffic rights, pricing on those routes, reservation systems, ground handling services and slot allocation rules7. As a 5 Gonenc and Nicoletti, OECD 2000 K. Button, K Johnson, 1998, Transportation Journal, pg.25 7 It should be noted that non-EU States of the European Economic Area (Iceland, Liechtenstein and Norway) are treated in the same way as Member States, pursuant to Regulation 2407/92; the Community acquis in the realm of air transport is applicable there by virtue of an agreement amended on 21 March 1994. This is also the case for Switzerland, following the entry into force on 1 June 2002 of the Agreement between the European Community and the Swiss Confederation on Air Transport. 6 8 result of these liberalization measures, all traffic rights, including cabotage have been liberalized since 1 April 1997, when the last package liberalizing air traffic rights came into force. Moreover, a new Community agreement on air traffic control services (the “Single European Sky”) was reached in December 1992. In the EU, the member states regulated their own domestic aviation and international air transportation was arranged via bilateral agreements between states since the 1944 Chicago Convention. Unlike the US there has never been a single regulatory body, such as the Civil Aeronautics Board (CAB)8, with responsibility for international air transport within the EU. The bilateral air service arrangements were generally restrictive and often allowed only one airline from each country to operate a route (Button, Johnson 1998, p.28). However, with the 1986 European Single Act, it was no more possible to carry on the European Air Transportation System as it was. Single European Act has provided free access to EU national markets and accordingly, competition rules would have to be applied to prevent limitations on competition as well. Member states have started their own domestic liberalization processes individually and in different speeds and forms. “In the UK, were de facto changes and did not entirely free the market, but saw the national regulatory agency being more liberal in the allocation of licenses and in fare flexibility. Other countries such as France, Spain, Italy and Germany were much less inclined towards domestic liberalization. Reforms have gradually been accompanied by greater private sector involvement in provision of aviation services. In some instances (British Airways) there was complete privatization of former state companies at a fairly early stage. More common (in Germany and the Netherlands) has been a gradual selling-off of airlines. From the mid-1980’s there were moves to liberalize bilateral agreements between some members. This started with an agreement between the UK and the Netherlands in 1984 relaxing rules on market entry, and, later on tariffs. Subsequent agreements, particularly involving the UK, Germany, France and Spain, all embodied various degrees of liberalization.” (Button and Johnson, 1998, p.27) II.2. Community Regulation According to Rome Treaty, the transportation sector was singled out for special treatment. Regulation 17/629, adopted in 1962, implemented rules for the enforcement of EC competition rules. However, the application of the 8 U.S. domestic aviation was also a very heavily regulated industry for a long time, from 1920’s to 1970’s. However as early as 1976 as a result of some new legislation Civil Aeronautics Board8 (CAB) began permitting discriminatory fare discounts and free access to selected routes, and 1978 Airline Deregulation Act totally changed the regulation of domestic passenger air transport (freight transport was deregulated in 1977). This was not an instant free market but more of a timetable for fare and market entry regulations such that by January 1983 all fare and entry regulations were eliminated (Button, Johnson 1998, p.26). The CAB was abolished in 1985, some required functions of which was delegated to other agencies. 9 The Council adopted a new Regulation implementing Articles 81 and 82 of the EC Treaty. This regulation replaces Regulation 17/62 and came into force on 1.5.2004. Council Regulation (EC) No 1/2003 of 16 December 2002 on the implementation of the rules on competition laid down in Articles 81 and 82 of the Treaty. 9 Regulation was withdrawn from the transport sector some months later by Regulation 141/6210. There are no specific reasons stated in the Regulation for the exemption given to the transport sector. In the preamble of the Regulation, it is stated that “in pursuance of the common transport policy, account being taken of the distinctive features of the transport sector, it may prove necessary to lay down rules governing competition different from those laid down or to be laid down for other sectors of the economy, and Regulation No 17 should not therefore apply to transport”. In accordance, Article 1 of the Regulation indicates that; “Regulation No 17 shall not apply to agreements, decisions or concerted practices in the transport sector which have as their object or effect the fixing of transport rates and conditions, the limitation or control of the supply of transport or the sharing of transport markets; nor shall it apply to the abuse of a dominant position, within the meaning of Article 86 of the Treaty, within the transport market.” Still, the Commission has stated that notwithstanding Regulation 141/62, Regulation 17/62 still applies to activities that are ancillary to air transport. Such ancillary activities include ground handling services, computer reservation systems, and computerized air cargo information systems. However, it was clear that the competition rules would not be able to be enforced effectively without some measures of liberality been introduced first. In Nouvelles Frontiéres11 case, the European Court of Justice (ECJ) definitively confirmed that the competition rules of the EC Treaty applied to the air transport sector. However, the Court held that implementing legislation was necessary in order to apply Articles 81 and 82. As this legislation had not yet been adopted by the Council, the Court ruled that therefore competition must be regulated by the “transitional provisions” of Articles 84 and 85. The Nouvelles Frontiéres case gave impulse to the Commission’s efforts to liberalize European air transport 10 Council Regulation No 141 of 26 November 1962 exempting transport from the application of Council Regulation No 17 amended by Regulations Nos 165/65/EEC and 1002/67/EEC. 11 By five judgements of 2 March 1984 , received at the court on 17 August 1984 , the Tribunal de Police de Paris (Paris Local Criminal Court) referred to the court a question on the interpretation of certain provisions of the EEC Treaty for a preliminary ruling under Article 177 of that Treaty in order to enable it to appraise the compatibility with those provisions of the compulsory approval procedure laid down by French law for air tariffs. That question was raised in several criminal proceedings against the executives of airlines and travel agencies who had been charged with infringing Articles L 330-3, R 330-9 and R 330-15 of the French Civil Aviation Code when selling air tickets by applying tariffs that had not been submitted to the minister for civil aviation for approval or were different from the approved tariffs . In reply to the question submitted to it by the Tribunal de Police, Paris, by judgement of 2 March 1984, the Court first of all decided that, in the absence of any provision in the Treaty to the contrary, it must be concluded that the rules in the treaty on competition, in particular Articles 85 to 90, are applicable to transport and Article 84 of the Treaty cannot be interpreted as excluding air transport from the general rules of the Treaty, including the competition rules and finally that it is contrary to the obligations of the member states under Article 5 of the EEC Treaty, in conjunction with Article 3 (f) and Article 85, in particular paragraph (1), of the EEC Treaty, to approve air tariffs and thus to reinforce the effects thereof, where, in the absence of any rules adopted by the Council in pursuance of Article 87, it has been found in accordance with the forms and procedures laid down in Article 88 or article 89 (2) that those tariffs are the result of an agreement, a decision by an association of undertakings, or a concerted practice contrary to Article 85. 10 and to establish detailed rules for the application of Articles 81 and 82 in the air transport sector. In December 1987, the first package of liberalization measures was adopted by the Council of Ministers. From a competition point of view the essential element of the first package was the adoption of Regulation 3975/8712 that applied the competition rules of the EC Treaty to air transport between Member States. However, the Regulation does not apply to air transport between the EU and non Member States and so this remains subject to Articles 84 and 85. The first package of measures was followed in 1990 by a Second Package and finally in 1992 by a Third Package. The “Third Liberalization Movement” came completely into force in 1997 and increased the competition in air transportation sector. This movement abolished the restrictions in routes, ticket costs, flight frequencies and programs and allowed any airline company to fly with any price and to anywhere inside the European Union. The liberalization measures are an important part of the backdrop against which the competition rules are applied in the air transport sector, especially given Commission statements that the competition rules must be used to secure and protect the increased opportunities made possible by liberalization. It must be emphasized too that the measures adopted by the EU to open up the market do not pre-empt the application of the competition rules in the EC Treaty. As opposed to the US, the EU recognized that some operations must be exempted from the rules due to the economic situation of the airline industry, taking into account that the air transport sector has to date been governed by a network of international agreements, bilateral agreement between States and bilateral and multilateral agreements between air carriers and thus, the changes required to this international regulatory system to ensure increased competition should be effected gradually so as to provide time for the air transport sector to adapt. As a result, an enabling regulation was also adopted by the Council giving the Commission the means to adopt block exemptions in the air transport sector. Regulation 3976/8713 enables the European Commission to grant block exemptions not only for agreements that relate to air transport services but also 12 Council Regulation (EEC) 3975/87 laying down the procedure for the application of the rules on competition to undertakings in the air transport sector. 13 Council Regulation (EEC) No 3976/87 of 14 December 1987 on the application of Article 85(3) [now 81(3)] of the Treaty to certain categories of agreements and concerted practices in the air transport sector. This Regulation applies to air transport between Community airports. The Council, with Article 2 of the Regulation, gives authority to the Commission to grant exemptions to agreements, decisions or concerted practices which have as their object any of the following: a) joint planning and co-ordination of airline schedules, b) consultations on tariffs for the carriage of passengers and baggage and of freight on scheduled air services, c) joint operations on new less busy scheduled air services, d) slot allocation at airports and airport scheduling; the Commission shall take care to ensure consistency with the Code of Conduct adopted by the Council, and e) common purchase, development and operation of computer reservation systems relating to timetabling, reservations and ticketing by air transport undertakings; the Commission shall take care to ensure consistency with the Code of Conduct adopted by the Council. 11 for those that relate directly to ancillary services. Regulation 1284/9114 provides the Commission the authority to order a temporary relief against anticompetitive practices. Following the implementation of the first package of liberalization measures, a series of block exemptions were granted by Regulations such as 2671/88, 2673/88 and 3618/92 concerning joint planning, sharing of revenue, consultation on tariffs, computer reservation systems and ground handling services. Furthermore, Regulation 1617/9315 introduces more exceptions pursuant to Article 81(3) concerning special provisions for joint planning and coordination of schedules, special provisions for joint operations, for consultations on passenger and cargo tariffs, slot allocation and airport scheduling. It seems that the introduction of exceptions goes on and on and undermines the substance of Article 81 despite the fact that certain conditions for the application of the exceptions are stated which might safeguard competition16. The procedural framework within which competition law is enforced in the air transport sector varies depending both on the exact nature of the services in question and where such services are provided. There are three different procedural frameworks in which competition law is applied in the air transport sector: 1) Through the general implementing regulation, Regulation 17/62, as far as services ancillary to air transport are concerned; 2) Through the limited regime of Articles 84 and 85, as far as flights between the EU and non Member States are concerned; and 3) Through the air transport implementing regulations, Regulation 3975/87 and Regulation 3976/87 as far as flights between EU airports are concerned. The rules on state aid contained in Articles 87-89 are very important in the context of air transport. For a long time these rules were not applied in the air transport sector although the Commission had published guidelines on their application as early as 1984 and it had been clear since the Nouvelles Frontiéres decision in 1986 that the state aid rules applied to air transport. EU air transport had been characterized by a high level of state intervention and bilateralism. Therefore, there was arguably little point in applying the state aid rules while the conditions of competition among airlines in other respects were still so unequal. As they began to change though, so did the Commission’s 14 Council Regulation (EEC) No 1284/91 of 14 May 1991 amending Regulation (EEC) No 3975/87 laying down the procedure for the application of the rules on competition to undertakings in the air transport sector. 15 Commission Regulation (EEC) No 1617/93 on the application of Article 85(3) [now 81(3)] of the Treaty to certain categories of agreements and concerted practices concerning joint planning and co-ordination of schedules, joint operations, consultations on passenger and cargo tariffs on scheduled air services and slot allocation at airports, amended by Commission Regulation (EC) No 1523/96 and by Commission Regulation (EC) No 1083/1999. 16 At the time of its adoption, four subject matters of air transport were covered by the Commission Regulation 1617/9316, namely joint planning and coordination of schedules, joint operations, consultations on passenger tariffs and slot allocation and airport scheduling. Since its adoption, it was amended by Commission Regulations 1523/9616, 1083/199916, 1324/200116 and 1105/200216. These amendments have resulted in a significant narrowing of the scope of the block exemptions granted under the Regulation 1617/93. Until 30 June 2005, when the Regulation has expired, only two of the initial four block exemptions were in force, namely consultations on passenger tariffs and slot allocation and airport scheduling. Currently, there is no block exemption regulation in force for the air transport sector. 12 attitude to enforcement. Also, in the past serious political forces stood in the way of proper application of the rules. The recent liberalization of EU Skies has resulted in the disappearance of “flag carrier” status in relation to intra-EU services and state-owned carriers are now required to compete on equal terms with privately owned carriers. Given that a high number of airlines operating within the EU are either wholly or partially owned by the state, state aid is an issue of crucial importance: more so in the context of a liberalized market. Since 1 May 2004, Council Regulation No 3975/87 is effectively repealed with the exception of Article 6(3), which shall continue to apply to individual exemption decisions adopted pursuant to Article 81(3) of the EC Treaty until their date of expiry. The rules for the implementation of Articles 81 and 82 of the EC Treaty are now set by Regulation 1/200317, which introduces as a central feature the direct applicability of Article 81(3), thereby bringing an end to the granting by the Commission of individual exemptions to undertakings. However, Regulation 1/2003 does not modify the empowerments received by the Commission to declare Article 81(1) of the Treaty inapplicable to certain categories of agreements. Accordingly, where the Commission has been empowered by a Council Regulation such as, for air transport, Regulation 3976/87, Article 81(3) exemptions may still be delivered in respect of certain categories of agreements by means of the adoption of block exemption regulations. However, Regulation 1/2003 introduces a new feature in respect of block exemption regulations, which derives from the principle of shared competencies between the Commission and national competition authorities: the latter may, subject to the conditions laid down in Article 29(2), withdraw the benefit of such block exemption regulations within the territory of their Member State. Finally, Council Regulation (EC) No 411/200418 of 26 February 2004 repealing Regulation (EEC) No 3975/87 and amending Regulations (EEC) No 3976/87 and (EC) No 1/2003, in connection with air transport between the Community and third countries extended the scope of the Commission’s investigation and enforcement powers with regard to infringements of Article 81 and 82 of the Treaty so as to include air transport between the Community and third countries. However competition as well as consumer rights concerns have led to new studies in the EU, and new regulations on air passenger rights, computer reservation systems (code sharing, franchising and interlining), new insurance obligations to protect air passengers’ rights19. 17 Council Regulation (EC) No 1/2003 of 16 December 2002 on the implementation of the rules on competition laid down in Articles 81 and 82 of the Treaty, OJ L1, 4.1.2003, p. 1 18 OJ L68, 6.3.2004, p. 1 19 Latest regulation: 17 February 2005 No:261/2004ç OJ L046 on resevation systems, 889/2002 OJ L140 of 30.05.02 on responsability of airlines in the event of accident, No:785/2004ç OJ L 138 of 30.04.04 on insurance for passengers 13 III. THE AIR TRANSPORT SECTOR IN TURKEY III.1. Background and Historical Summary of the Sector The first aviation studies in Turkey dates back to 1912. In 1925, the institutional foundation of the Turkish aviation has been laid by the establishment of “Turkish Aeroplane Society” which would later be called as “Turkish Aviation Institution”. Turkey has ratified the 1944 Chicago Convention, which is the basic document arranging the principles of civil aviation in an international basis and determining the current rules of International Air Law, on 7 December 1945 with the Law numbered 4749. In the Chicago Convention, as mentioned earlier, a consensus could not be reached on commercial rights; therefore, it was a necessity for the countries to arrange their commercial rights via mutual agreements. Until today Turkey has signed 81 Mutual Air Transportation Agreements. The air transportation sector has been developed after the implementation of the Civil Aviation Law20 (CAL) in 1983, and grew more rapidly in the second half of 80’s. The main aim of the Law is to arrange the Turkish civil aviation activities in accordance with the national interests and international relations and applied to all the aviation activities of government along with private institutions. CAL mainly includes clauses related with, the usage of Turkish air space, the prohibitions and restrictions to planes, air vehicle accidents, commercial air operations, airports, flight rules, civil aviation personnel, passenger transportation, liabilities and penalties. Especially in the 80’s, Turkish air transportation sector meant Turkish Airlines, the national carrier and which was and is still the biggest airline company in Turkey with scheduled and non-scheduled flights to 107 destinations at the total, 28 being domestic. In this period, the development of Turkish Airlines’ fleet in the framework of a modernization and standardization program, efforts on improvements in service standards and a tendency to increase the number of international flights which are economically advantageous, rather than domestic flights are observed. However, in the international air transport, we have seen the creation and growth of a number of private airline companies, which most of them were operating as charter companies rather than scheduled flights. The main problems the private airline companies faced with were, strains on operating capital, disadvantage of operating with relatively old planes, insufficiency of care-repair and other infrastructure means, difficulty of finding qualified staff and lack of support from the governments. At the end of 80’s and the beginning of 90’s, the investments were made mostly on the improvement of the existing airports rather than constructing new conventional ones. Along with these, the investments on air traffic control, communication, navigation services and ground handling services have been 20 Turkish Civil Aviation Law, No: 2920 published in the Official Gazette, 19.10.1983/18196. 14 carried on. At the same period small airports have been constructed in various places and most of the military airports have been opened to civil transportation. It was observed that especially in Istanbul Ataturk Airport and Antalya, Ankara Esenboga, Izmir Adnan Menderes and to some extent Dalaman Airports there was a stable increase in total departing-arriving passengers and planes. Until the first half of the 90’s, the sector experienced the same development trend, but the Gulf Crisis and the following war, affected the sector negatively. Especially with the war, the drastic increase in the insurance premiums and the cancellation of flights and reservations caused the sector to retrogress. The first Turkish private airport application sample in the Turkish civil aviation sector has been opened in May 31, 1998 in Antalya with a total passenger capacity of 5 million, in the framework of “Build-Operate-Transfer” (BOT) model. With the same model, a new terminal building has been built for the Ataturk Airport, operated by the State Airport Authority, and opened in January 3, 2000. Based on the success of these examples, other important airports are also being modernized with the same BOT model i.e. Izmir and Ankara Airports. Turkey is currently a member of the International Civil Aviation Organization (ICAO), European Organization for the Safety of Air Navigation (EUROCONTROL), European Civil Aviation Conference (ECAC), Joint Aviation Authorities (JAA) and has close contacts with EASA and USFAA. III.2. Public Authorities and Institutions The organizations and institutions related with air transportation sector in Turkey are the Ministry of Transportation, Directorate General of Civil Aviation, State Airport Authority, Directorate General for the Construction of Railways, Seaports and Airports and Directorate General of State Meteorology. The Directorate General of Civil Aviation (DGCA) is established under the Ministry of Transportation in 1954 and reconstructed in 1987 parallel to the rapid improvements in civil aviation all around the world. DGCA, today, operates in the framework of the Turkish Civil Aviation Law, 15 Regulations and 30 Aviation Directives which consist of more technical matters and prepared according to the improvements in the international arena. There will be a structural change in DGCA in the following days. This new structure is essential for more effective implementation of international rules, administrative and financial autonomy and facilitating recruitment of experts, which is one of the main problems of DGCA. The duties and responsibilities of DGCA determined by law and bylaws are; the improvement of civil aviation rules, issuing of aviation personnel licenses, licensing of all aviation activities, the co-ordination of navigation facilities in the Turkish air zone, following up the international improvements, supervising the application of international agreements, inspecting the accidents 15 of air vehicles, determining the basis of civil aviation education and training, cooperation in search and rescue facilities and auditing all civil aviation systems. State Airport Authority (SAA), on the other hand, is responsible for managing and controlling Turkish Airports and Air Zones and operates under different names since 1933. SAA has been redefined as an autonomous State Economic Enterprise in 1984. SAA has to function according to the international civil aviation rules and standards, in this respect it is a member of the relevant international institutions such as, ICAO, EUROCONTROL and Airports Council International (ACI). Today, SAA has been organized in 27 airports, 16 open to international lines and gives service to increasing number of native airline companies and over 360 foreign commercial airline companies with 35 million passengers. One non-governmental institution should also be mentioned related with the air transportation sector; Turkish Private Aviation Enterprises Association (TPAEA), established in 1989 in Ankara. The aims of the association are, to provide the best fulfilment of the technical, care, flight and ground security services, to determine the common problems the Turkish registered enterprises confront with, to interfere with the people or institutions in order to find solutions to these problems, to provide co-ordination, to procure the equipment related with the plane spare parts, and to make the necessary contracts in order to work out the difficulties in importation and exportation of these equipments, to present information and suggestions which could help the improvement of Turkish civil aviation to the related official departments and to give recommendations to its members in direction with the international developments. To be a member of TPAEA, to make transportation is not a must; any undertaking related with aviation -for example ground handling, care and service, cargo and air-taxi can be a member. By 2006, TPAEA has 26 members21 representing a passenger capacity of 23857 and cargo capacity of 940530 kilograms, along with 120 passenger and 27 cargo planes. III.3. The Privatization Efforts With the “State’s withdrawal from commercial activities and return to its fundamental duties” approach since 1986, “privatization” became an important matter in Turkey as well. Some of the privatization activities comprising air transportation sector in Turkey are as follows; 70 % of Plane Services Inc (USAS) shares have been privatized by block selling method in 1989, remaining 30% share has been privatized later in October 1993 by liquidation. Airports Ground Handling Services Inc. (HAVAS) has been privatized by block selling of the shares, 60 % in 1995 and 40% in 1998. Thus State has withdrawn from both the catering and handling services. The State owned shares of 98,2% in Turkish Airlines which is the national airlines and flag carrier for the Turkish Republic, are in the extent of privatisation program since 1990. Even though the 21 ACT Airlines, Atlasjet Airlines, Corendon Airlines, Fly Air, Freebird Airlines, Interexpress Airlines, Cyprus Turkish Airlines, Kuzu Airlines Cargo, MNG Airlines, Onur Air, Pegasus Airlines, SAGA Airlines, Sky Airlines, Sun Express Airlines, UNSPED (UPS), World Focus Airlines, Gozen Air Service, Akkurt Airlines, MNG Technics, Top Air Service, Celebi Air Service, Celebi Domestic Service, HAVAS, Antalya Airport International Terminal Operations Co., HEAS and TAV 16 privatisation efforts have been carried out after the privatisation of 1,8 % of Turkish Airlines shares by liquidation in 1990, the efforts did not come out as expected, due to the market conditions and the situation the company is in. In this framework, the efforts of selling 20-30 % of Turkish Airlines shares could not be realized on account of the global crises experienced by the domestic and international money and capital markets. The efforts of selling 30 % of Turkish Airlines shares still continue today. The governments in all over the world support the privatisation of air carriers in order to gain efficiency and effectiveness in a competitive environment. The German government selling 36% of Lufthansa shares to provide full privatisation for the company and the Estonian government’s approval on the sale of 66% of the shares of national carrier Estonian Airlines to Maersk Airlines which is a Danish airline company may be given as examples. As the rest of the world, having an important share in the total investments in Turkey, the air transportation is on top of the sectors requiring privatisation processes, because of the insufficient endeavours of the state to provide finance IV. THE EFFECTS OF LIBERALIZATION IN THE TURKISH DOMESTIC PASSENGER FLIGHTS MARKET IV.1. AIRLINES The liberalization of Turkish domestic passenger flights market has been realized by a policy change of the Ministry of Transportation in October 2003. Up to that date, there were no legal prohibitions for the private airline companies to provide services in domestic lines. However, the state aviation policy depended on the protection of Turkish Airlines from competitive pressure. Therefore, the General Directorate of Civil Aviation abstained from granting approval for the private airline companies’ tariffs on scheduled domestic flights. Depending on a policy change initiated by the government, parallel to the privatization efforts of TA, the market has been opened to competition in October 2003. Before this policy change, the private enterprises could provide services (charter and scheduled) in domestic lines only where Turkish Airlines did not have flight or could not provide sufficient service. Since these lines were not lucrative enough, the domestic passenger flights market did not attract private airline company’s investments much; therefore their domestic services were limited to a number of seasonal touristic flights. With the liberalization, a number of existing private airline companies having international flights (both charter and scheduled) has begun to provide services in domestic lines as well, and a few new companies has been established. The table below shows the number of airline companies which have been given licence (passenger transportation, freight and cargo) by the General Directorate of Civil Aviation by years. 17 Table-2: The number of airline companies by years Years 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Total Number of Airline Companies 14 11 11 10 9 11 14 14 13 15 16 Source: DGCA Web Site The table below shows all the airline companies operating in Turkey and their licences obtained from the Directorate General of Civil Aviation, as of July 2006. Table-3: Turkish airline companies’ scope of license No Name of the Company 1 Turkish Airlines 2 Sun Express Airlines 3 Pegasus Airlines 4 Onur Air 5 Cyprus Turkish Airlines MNG Airlines 6 7 Atlasjet Airlines 8 FLY Air 9 Freebird Airlines 10 Inter Express Air Transport 11 SKY Airlines 12 World Focus Air Transport Kuzu Airlines Cargo 13 Scope of the License22 Scheduled and non-scheduled domestic and international flights - passenger, freight, mail Scheduled and non-scheduled domestic and international flights - passenger, freight Non-scheduled domestic and international flights passenger, freight Scheduled and non-scheduled domestic and international flights - passenger, freight, mail Scheduled and non-scheduled domestic and international flights - passenger, freight Scheduled and non-scheduled domestic and international flights - passenger, freight and cargo Scheduled and non-scheduled domestic and international flights - passenger, freight Scheduled and non-scheduled domestic and international flights - passenger, freight Non-scheduled domestic and international flights passenger, freight Non-scheduled domestic and international flights passenger, freight Scheduled and non-scheduled domestic and international flights - passenger, freight Non-scheduled domestic and international flights passenger, freight Non-scheduled domestic and international flights - cargo 22 There are three types of licences both for the domestic and international lines: passanger transportation, freight transportation and cargo transportation. Passanger and freight transportation licences are given together, because “freight” contains the luggages of passengers and is carried in the trunk at the bottom of the plane. However, “cargo” is carried by special planes constructed only for cargo carriage. No passengers could be carried with a cargo plane. There are “combi” planes constructed to carry both cargos and passangers as well, but there are no combi planes in Turkey. 18 Transport Non-scheduled domestic and international flights passenger, cargo Non-scheduled domestic and international flights Touristic Air Transport 15 passenger, freight ACT Airlines 16 Non-scheduled domestic and international flights - cargo Non-scheduled domestic and international flights IHY Izmir Airlines 17 passenger, freight Non-scheduled domestic and international flights Tunca Airlines 18 passenger, freight Non-scheduled domestic and international flights Tarhankule Airlines 19 passenger, freight * Source: Directorate General of Civil Aviation DGCA23 website ** as of July 2006 14 Saga Air Transport With the liberalization, an important development in number of planes and seat capacity was realized by the private airline companies carrying passengers in domestic and international lines. According to the General Directorate of Civil Aviation statistics, the total number of planes in 2003 was 150 with a total seat capacity of 27.124. These numbers increased to 188 planes and 33.259 seat capacity by the end of 2004. It should be noted that these numbers include TA planes and seat capacities as well. The numbers for the end of 2005 and by July 2006 are given in the table below with details according to the companies. Among these companies, only Turkish Airlines, Onur Airlines, Atlasjet Airlines, Pegasus Airlines and Fly Airlines have scheduled domestic flights by July 2006. Table-4: Total Number of Planes and Seat Capacities By the end of 2005 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 TURKISH AIRLINES ONUR AIRLINES ATLASJET AIRLINES PEGASUS AIRLINES MNG AIRLINES FLY AIRLINES SUNEXPRESS AIRLINES CYPRUS TURKISH AIRLINES SKY AIRLINES SAGA AIR TRANSPORT FREEBIRD AIRLINES INTER EXPRESS AIRLINES WORLD FOCUS AIRLINES TOURISTIC AIR TRANSPORT IHY IZMIR AIRLINES TUNCA AIRLINES TARHANKULE AIRLINES TOTAL By July 2006 Number Seat Number Seat of Capacit of Planes Capacity Planes y 88 14.652 103 16.834 28 6.556 30 6.894 18 3.072 21 3.267 14 2.608 15 2.739 28 2.447 22 1.122 10 2.338 7 1.857 10 1.917 12 2.363 7 1.414 7 1.414 5 863 7 1.201 3 703 3 703 3 534 5 980 4 513 3 498 3 495 3 495 2 296 4 632 3 396 1 260 1 163 247 41.818 223 38.408 Source: DGCA Web Site 23 Directorate General of Civil Aviation www.shgm.gov.tr/doc/hyi.xls 19 The Chart below is derived from figures in Table-4 and displays the distribution of seat capacity among the airline companies. Chart-3: Seat Capacity SUNEXPRESS AIRLINES 5% TURKISH AIRLINES 39% FLY AIRLINES 6% MNG AIRLINES 6% PEGASUS AIRLINES 7% ATLASJET AIRLINES 8% ONUR AIRLINES 17% The table below shows the number of domestic passengers in 2003 and 2005 carried by the airline companies operating in Turkey. The first group of airline companies namely, Turkish Airlines, Onur Airlines, Pegasus Airlines, Atlasjet Airlines and Fly Airlines are providing scheduled domestic flights. The second group of companies is operating on a charter basis. The table also shows the % change in passenger numbers between these years. Table-5: The number of domestic passengers carried by airline companies 2003 2005 % Change TURKISH Airlines ATLAS Airlines ONUR Airlines PEGASUS Airlines FLY AIR INTER Airlines Cyprus Turkish Airlines MNG Airlines SAGA Airlines SKY Airlines SUNEXPRES Airlines FREEBIRD Airlines World Focus Airlines Anatolian Airlines CHARTER SCHEDULED TOTAL 8.850.123 15.385 106.877 10.695 69.241 12.291.620 2.909.096 4.136.878 125.943 399.747 38,9 18.808,7 3.770,7 1.077,6 477,3 564 1.571 9.857 6.421 15.843 28.934 9.787 4.769 1.114 41.494 301 3.167 6.787 16.836 4.940 - 745,6 -29,1 321,0 275.175 8.850.123 9.125.298 79.408 19.863.284 19.942.692 -71,1 124,4 118,5 -50,7 -57,2 -41,8 Source: SAA Statistics Yearbook 2005 20 As could be seen from the figures above, a total of 19.942.692 passengers have been carried in domestic lines in 2005; 19.863.284 of them being scheduled. TA has carried 12.291.620 passengers and the remaining 7.651.072 passengers have been carried by private airline companies. The last part of the table indicates that the market for the charter domestic flights in Turkey has shrinked by 71%; whereas the market for scheduled domestic flights has expanded by 124%. The table below shows the total number of domestic passengers and number of domestic flights by years, along with the % changes in these quantities compared to the ones of the preceding year. Table-6: The number of domestic passengers and number of domestic flights Years 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 No. of Passengers 10.347.528 10.862.539 12.413.720 13.238.832 12.931.771 13.339.039 10.057.808 8.697.864 9.125.298 14.427.969 19.954.918 % Change 4,98 14,28 6,65 -2,32 3,15 -24,60 -13,52 4,91 58,11 38,31 No. of Flights 169.018 176.040 197.103 218.155 213.078 200.841 167.500 155.353 154.201 192.698 256.380 % Change 4,15 11,96 10,68 -2,33 -5,74 -16,60 -7,25 -0,74 24,97 33,05 Source: DGCA web site Figures presented above indicate a major increase both in the number of passengers and the number of flights. The 58% increase in the number of passengers and app. 25% increase in the number of flights from 2003 to 2004 -the first year of liberalization in the Turkish domestic passenger flights marketis striking. The tendency of increase continued in the subsequent year with ratios of 38% and 33% accordingly. The difference in % change for the number of passengers and the number of flights indicate an improvement of capacity usage in the sector. The charts below show the course of passenger and plane traffics in domestic lines by years. 21 Chart-3: Passenger and Plane Traffics in Domestic Lines Passenger Traffic Plane Traffic 300.000 25.000.000 250.000 20.000.000 200.000 15.000.000 150.000 10.000.000 100.000 5.000.000 50.000 0 0 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 Source: SAA Web Site As could be expected, the airport usage has also increased in this period, parallel to the number of passengers. TA has domestic flights for 27 cities in Turkey whereas its nearest competitors Onur Air and Atlasjet Air have flights to 11 and 19 cities respectively. Other private airline companies have fewer flights but they are increasing their destinations quite rapidly. Pegasus Airlines and Fly Airlines are currently flying to 6 and 7 destinations in Turkey respectively. The cities where TA confronts with competitor pressure are the lines from Istanbul to mainly Antalya, Izmir, Bodrum, Adana, Van, Diyarbakır, Trabzon and Kayseri. The table below shows the number of domestic passengers in major airports in Turkey. It comprises 17 of 34 airports to which commercial domestic passenger flights are provided. The figures at the bottom of the table indicate that these 17 airports cover approximately 98% of all domestic passengers. Table-7: The number of domestic passengers in major airports ATATURK ESENBOGA A.MENDERES ANTALYA DALAMAN ADANA TRABZON MİLAS- BODRUM DIYARBAKIR ERZURUM GAZIANTEP KARS KAYSERI KONYA MALATYA SAMSUN-CARS. 2003 3.126.074 1.773.531 985.052 615.420 166.072 498.996 374.439 277.819 204.842 2004 5.430.925 2.141.047 1.403.331 1.092.858 189.877 805.105 718.735 395.365 483.354 2005 7.512.282 2.640.604 1.983.831 1.608.749 288.548 1.276.694 1.019.438 572.209 653.823 93.309 198.679 278.161 186.846 54.312 180.001 62.160 89.645 134.069 371.762 86.281 293.795 73.967 140.230 242.806 204.657 162.158 360.607 134.242 304.565 322.053 22 Van FERIT MELEN TOTAL YEAR TOTAL 142.791 8.965.378 9.125.298 160.917 14.229.034 14.427.969 291.743 19.614.364 19.942.692 Source: SAA 2003 and 2005 Statistical Yearbooks Table-8 below is derived from the figures in Table-7. It demonstrates the % change in the number of domestic passengers for each airport for the last three years. As could easily be seen, there has been a tremendous increase in the usage of airports nationwide. Table-8: % change in the number of domestic passengers for each airport AIRPORTS ATATURK ESENBOGA A.MENDERES ANTALYA DALAMAN ADANA TRABZON MILAS- BODRUM DIYARBAKIR ERZURUM 2003-2004 73,7 20,7 42,5 77,6 14,3 61,3 91,9 42,3 136,0 GAZIANTEP KARS KAYSERI KONYA MALATYA SAMSUN-CARS. VAN- FERIT MELEN % Change 2004-2005 38,3 23,3 41,4 47,2 52,0 58,6 41,8 44,7 35,3 2003-2005 140,3 48,9 101,4 161,4 73,7 155,9 172,3 106,0 219,2 112,9 40,0 198,1 99,0 58,9 63,2 19,0 56,4 81,1 12,7 -44,9 87,9 22,7 81,5 117,2 32,6 81,3 9,5 198,6 100,3 116,0 239,7 140,2 104,3 The following part of the paper deals with corporate information for the five airline companies currently providing services in the Turkish domestic passenger flights market. IV.1.1. Turkish Airlines Inc. Turkish Airlines (TA) was established on May 20, 1933, in Ankara by Law No. 2186, as a department of the Ministry of Defense as the State Airlines Administration; in 1935, it was assigned to the Ministry of Public Works. In 1938, this entity was renamed the General Directorate of State Airlines. From 1939 onward, it operated as a department of the Ministry of Transportation. In 1955, it was restructured by Law No.6623 as a private corporation (state owned company incorporated) to be managed and operated under private law. From then on, it operated as Turkish Airlines Inc. 23 As published in the Official Gazette No. 18570 on November 9, 1984, Turkish Airlines was classified as a State Economic Enterprise by Statutory Decree No. 233 concerning certain state institutions and enterprises. According to Council of Ministers’ Decree No. 90/822, it was included among the State Economic Enterprises to be privatized by Law No. 3291. The Corporation’s new Articles of Association were approved by the Supreme Planning Council on October 30, 1990. The Turkish Airlines Corporation was redefined as a State Economic Enterprise under the jurisdiction of the Privatisation Administration according to Article 35 of Law No. 4046 concerning the Regulation of Privatisation Procedures and the Amendment of Certain Statutory Decrees, published in the Official Gazette dated 27 November 1994. According to article 20/a of the aforementioned law, the Corporation’s articles of association were amended with the approval of the Privatisation Administration dated December 5, 1996 and further amendments were made and approved by Decision No 33/953, dated July 5, 2002, by the Capital Markets Board and re-approved by Decision No 1006, dated November 8, 2002, by the Privatisation Administration. These amendments were put into effect following the approval of the Extraordinary General Assembly held on January 17, 2003. By 25 June 2006, 49% of Turkish Airlines shares belong to the State, i.e. The Privatisation Administration in order to be privatized, and the remaining 51% of the shares are offered to public. By July 2006, Turkish Airlines has 103 planes with a total seat capacity of 16.834. The company provides services to 27 destinations in domestic lines, namely, Ankara, Adana, Izmir, Kayseri, Antalya, Bodrum, Diyarbakır, Dalaman, Denizli, Erzurum, Gaziantep, Kars, Konya, Malatya, Samsun, Trabzon, Van, Sivas, Istanbul, Adıyaman, Agrı, Batman, Erzincan, Elazığ, Kahramanmaraş, Mardin and Muş. IV.1.2. Onur Air Onur Air was founded on April 14, 1992 and realized its first flight on May 14, 1992 with an Aircraft of type A-320 Airbus. Second aircraft was joined to the fleet in July 1992, third one in December 1992, and fourth aircraft in April 1993. In 1994, Ten Tour, a Turkish Tour Operator, acquired some of Onur Air’s shares. With that new merging, Ten Tour gaining a considerable part of the foreign exchange in the tourism sector between 1990 and 1995 by means of its 25 hotels with a bed capacity of 7000, it enhanced the passenger capacity of Onur Air. In order to meet such increase in capacity, fifth and sixth aircrafts in April 1995, and seventh aircraft in July 1995 was joined to the fleet. All such aircraft were A-320, 2 more aircraft of the same type further joined as subcharter, thus in 1995 the fleet reached a seat capacity of 1566 on 9 aircrafts. Meanwhile initial number of staff was reached to 512 when established it was employed about 150. In 1996, Onur Air was fully merged with Ten Tour and at the beginning of the season the fleet reached a seat capacity of 3503 on 16 aircrafts. In this 24 process, Onur Air has become an activator of the Turkish economy and business circles with its staff of 912. In 1998 Onur Air was compelled to recess as most of the other airlines in Turkey, due to the economical and social problems in Turkey as well as worldwide effected increasing crisis. The number of aircrafts on the fleet was reduced to thirteen in 1998, and degraded to nine in 1999. Due to the measures taken, the company survived from the crisis and re-started to grow in 2000. Upon adding 2 A-300 to the fleet, seat capacity was reached of 2560 passengers on 11 aircrafts, and in November 2001, upon adding one more A-300 aircraft, seat capacity was increased to 2883 on 12 aircrafts. By July 2006, Onur Air has 30 planes with a total seat capacity of 6768 and a total of 1490 employees. The company has domestic flights from Istanbul to 11 destinations, namely, Adana, Kayseri, Izmir, Antalya, Bodrum, Diyarbakır, Erzurum, Gaziantep, Malatya, Samsun and Trabzon. IV.1.3. FLY Air Fly Air started its operations in 2002 organizing special charter and scheduled flights for destinations in Europe, Asia, Africa and the domestic market. In a short period of time in Turkey, Fly Air received a deserved reputation among the locally financed private airway companies by reaching its service quality target and increasing the number of its passengers, destinations, personnel and fleet with very competitive low fares. Fly Air Flight Management Group comprises of flight crew, dispatch and office personnel. Fly Air is obliged to provide a system ensuring the adherence to the rules and regulations of the International Civil Aviation Organization (ICAO), Joint Aviation Authorities (JAA) and General Directorate of Turkish Civil Aviation (GDCA). Fly Air, provides service for nearly one million passengers a year. The company flies to Holland, Belgium, Germany, France, Switzerland, Italy, Israel, Iran, Syria, Armenia, Republic of Northern Cyprus, United Arab Emirates, Pakistan, Sudan, Afghanistan, Egypt, Lebanon, Niger and Nigeria. With the Airbus A300 fleet, Fly Air offers a wide range of cargo services as well. With the liberalization of domestic passenger flights market, Fly Air became the first private airline in Turkey to commence scheduled domestic flights. Company’s operations started with Istanbul-Trabzon flight in October 2003. By July 2006, the company has 7 planes with a total seat capacity of 1857 and has domestic flights from Istanbul to 5 destinations, namely, Trabzon, Adana, Mardin, Sanlıurfa and Isparta. IV.1.4. Atlasjet Airlines Atlasjet is established on March 14, 2001 by Öger Holding A.Ş., licensed to carry out `Passenger and Cargo Transportation on Unscheduled Flights, Domestic and International` and has carried out its first flight on June 1, 2001. The flights have begun with 2 planes of the type Boeing B-757-200. In April 25 2004 the trusted leading companies of the tourism sector ETS Tur and Öger Tur combined forces and Atlasjet went into a new structure of organization. Atlasjet has international charter flights to certain cities in Germany, Holland, Spain, Kazakhstan, France, Italy, Czech Republic, Greece, Hungary, Denmark, Egypt and United Arab Emirates. On June 14, 2004 the company is licensed by DGCA to carry out scheduled flights as well and as of 01.07.2004 it started its scheduled domestic flights. By July 2006 Atlasjet Airlines has domestic flights from to 19 destinations, namely Ankara, Antalya, Izmir, Bodrum, Tokat, Sanlıurfa, Uşak, Mardin, Edremit, Adıyaman, Dalaman, Adana, Sivas, Trabzon, Malatya, Erzincan, Konya, Kars and Siirt. The company has 21 planes (all leased) with a total capacity of 3267 seats as of July 2006. Atlas Jet is the first Turkish airline company that has started e-ticketing and has invested USD 7 million to the e-ticket, e-systems and DCS (Direct Control Systems) in four years. The company will also start selling tickets through cellphones (with Turkcell), by putting the bill charges on the phone bill and sending the PNR to the customer’s cellphone. IV.1.5. Pegasus Airlines Pegasus Airlines was established in 1990 as a joint venture between Aer Lingus, Silkar Yatırım and Net Holding, head office being in Istanbul. Since its first commercial flight in May 1990, from a fleet of two aircrafts, airline has grown to a 15 aircraft fleet, which includes the very latest new generation Boeing 737-800s with a total capacity of 2739 seats by July 2006. Pegasus Airlines operates charter flights, from Turkey to 99 destinations in 17 countries. Alongside the charter operations, Pegasus Airlines provides wet lease to the airlines in need of extra capacity. Pegasus operations have been certified by the Turkish Civil Aviation Authority as being in compliance with JAR145, JAR-OPS 1 and JAR- FCL. Pegasus constantly strives to maintain the highest operational standards to ensure that its passengers have safe, comfortable and on-time flights. Besides maintenance services, Pegasus Airlines provides Crew Training, Type Rating Training, Line Training, Dangerous Goods and CRM Training (including CRM Instructor Training) to the other airlines of the sector. In January 2005, ESAS Holding took over Pegasus Airlines entirely. With the dynamism inspired by the new ownership, a self-vitalization process was initiated. Pegasus Airlines started scheduled flights on domestic routes as of November 1st, 2005. The company has domestic flights from Istanbul to 6 destinations, namely, Adana, Ankara, Trabzon, Antalya, Van and Diyarbakır. 26 IV.2. GROUND HANDLING Today, there are only two companies namely, Havas and Celebi which give ground handling services to third parties. There are also 18 representation, surveillance and management companies, 2 catering companies and 2 plane private security and supervision companies operating in the Turkish airports. Turkey's first ground handling company, Havas, was founded by the state in 1933 to provide airlines with ground facilities and food and drink services. The company's catering services were separated and privatized under the name of USAŞ in 1987, while the ground facilities remained functioning as Havas Ground Handling Co. In April 1995, Havas's ground facilities were also privatized as 60% share of the company. Before privatisation, Havas used to function in Turkey's 7 major international airports in Istanbul, Ankara, Izmir, Antalya, Adana, Trabzon and Dalaman. Today, the company operates in 14 airports in Turkey. The amount of work achieved in a short period after privatisation did not only have an impact on the aviation sector but also on the business sector as a whole in Turkey, therefore The Administration of Privatisation declared Havas one of the most successful privatizations in Turkey in August 2000. Celebi, established in 1958, is the first private ground handling company giving all the ground handling services except for transportation between airports and city terminals, which is a privilege for Havas only. In 1958, Celebi used to give services only in Ankara, today it operates in 14 airports in, Adana, Ankara, Antalya, Bodrum, Bursa, Corlu, Dalaman, Diyarbakır, Erzurum, Istanbul, Izmir, Kayseri, Samsun and Trabzon. The estimated market share for Celebi and Havas in the ground handling market is approximately 50% each. Ground handling services are listed in the 5th article of ‘Ground Handling Regulation’ (SHY-22) as follows; a) representation, b) passenger traffic, c) freight control and communication, d) ramp, e) plane line care, f) flight operation, g) transportation, h) catering, i) surveillance and direction, j) plane private security service and supervision. Taking into consideration that these services do not substitute each other, they should be regarded as separate markets. Parallel to the European applications, the provisions of SHY 22 and State Airports Authority (SAA) practices are directed towards giving separate licenses to these services. Today, operating the airports, air traffic control services, setting up flight navigation systems are executed by SAA which owns all the airports in Turkey; ground handling services on the other hand, are given by licensed private sector enterprises. As mentioned above, to operate in the ground handling services market, a license needs to be taken from SAA. There are three groups of licenses, namely A, B and C: - A group working license is given to private enterprises which are organized in at least three airports open to international flights, either for 27 all the services listed in the 5th article of SHY-22 or at least for passenger traffic, freight control and communication, ramp, cargo and postal services, cleanness of planes, control of unit freighting equipment services; - B group working license is given to air carriers which will give all or some of the ground handling services listed in the 5th article of SHY-22 for themselves only (self-handling); - C group working license is given to private enterprises which will give the ‘not compulsory’ services listed in the 5th article of SHY-22, which are; representation, surveillance and management, plane private security services and catering. The tables below shows the price, the native ground handlers should pay for the above mentioned licenses, according to the License Tariff, prepared in the framework of the related articles of SHY-22. Table-9: The tariff for A and C Group ground handling services licenses Airports Ground Handling Services A and C Groups Working License Tariff (EUR) Types of Service 1 2 3 4 Passenger Traffic Freight Ctrl. and Commun. Ramp Ataturk Antalya A 1.500.00 0 200.000 B 1.000.00 0 150.000 4.500.00 0 45.000 Plane Line Care 5 Flight 20.000 Operation 6 Transport 10.000 7 Catering 100.000 8 Surveil. 100.000 &Manag. 200.000 9 Plane Priv. Sec.Serv. &ControlIA S Source: SAA Tariff Booklet 24 24 A.Menderes Dalaman Bodrum C 500.000 Esenbog a Adana Trabzon Other Airports D 250.000 F 50.000 G 1.000 100.000 50.000 10.000 1.000 3.000.00 0 30.000 1.500.000 750.000 100.000 1.000 15.000 7.500 1.000 500 15.000 10.000 5.000 1.000 500 7.500 75.000 75.000 5.000 50.000 50.000 5.000 50.000 50.000 2.000 20.000 20.000 1.000 1.000 1.000 150.000 100.000 100.000 40.000 1.000 Republic of Turkey Directorate of State Airports Administration Tariff Charges 28 Table-10: The tariff for B Group ground handling services licenses Airports Ground Handling Services B Group Working License Tariff (EUR) Types of Service Esenbog a Adana Trabzon Other Airports B 200.000 A.Menderes Dalaman Bodrum C 100.000 D 50.000 F 10.000 G 200 40.000 30.000 20.000 10.000 2.000 200 900.000 600.000 300.000 150.000 20.000 200 Plane Line 9.000 Care 5 Flight 4.000 Operation 6 Transport 2.000 7 Catering 20.000 8 Plane Priv. 40.000 Sec. Serv & Control Source: SAA Tariff Booklet 6.000 3.000 1.500 200 100 3.000 2.000 1.000 200 100 1.500 15.000 30.000 1.000 10.000 20.000 1.000 10.000 20.000 400 4.000 8.000 200 200 200 1 2 3 Passenger Traffic Freight Ctrl. and Commun. Ramp Ataturk Antalya A 300.000 4 Above mentioned A Group licenses are valid for two years and B Group licenses for five years. After the expiration of these periods, a “prolongation fee” must be paid in order to continue functioning. Table-11 shows the A and C Group prolongation fees. Table-11: Prolongation fees for A and C Group ground handling services licenses Types of Service 1 Ataturk Antalya A B Pass. 300.000 Traffic 40.000 2 Freight Cntrl. & Commun. 3 Ramp 900.000 4 Plane Line 9.000 Care 5 Flight 4.000 Operation 6 Transport 2.000 7 Catering 20.000 8 Surveil. & 20.000 Manag. 40.000 9 Priv. Sec. Serv. & Control Source: SAA Tariff Booklet 200.000 Airports A.Menderes Esenboga Dalaman Bodrum C D Euro 100.000 50.000 Adana Trabzon Other Airports E F 10.000 200 30.000 20.000 10.000 2.000 200 600.000 6.000 300.000 3.000 150.000 1.500 20.000 200 200 100 3.000 2.000 1.000 200 100 1.500 15.000 15.000 1.000 10.000 10.000 1.000 10.000 10.000 400 4.000 4.000 200 200 200 30.000 20.000 20.000 8.000 200 29 Table-12 below shows the B Group working licenses prolongation fees for international lines. Table-12: Prolongation fees for B Group ground handling services licenses Types Service 1 2 3 4 of Passenger Traffic Freight Cntrl. & Comm. Ramp Atatürk Antalya A B Airports A.Menderes Esenboga Dalaman Bodrum C D Euro 20.000 10.000 60.000 40.000 8.000 6.000 4.000 180.00 0 1.800 120.000 Plane Line Care 5 Flight 800 Operation 6 Transport 400 7 Catering 4.000 8 Priv. Sec. 8.000 Serv. & Ctrl Source: SAA Tariff Booklet Adana Trabzon Other Airports E F 2.000 40 2.000 400 40 60.000 30.000 4.000 40 1.200 600 300 40 20 600 400 200 40 20 300 3.000 6.000 200 2.000 4.000 200 2.000 4.000 80 800 1.600 40 40 40 The State Airports Authority gives the opportunity to pay the fees of B and C group licenses in installments but not the fees of A group licenses. Table-13 shows the licenses of the two ground handling companies, namely Celebi and Havas provide, the types of services, the licenses include and the airports the licenses are valid in. Table-13: The licenses of Havas and Celebi Name of the Name of the Airport company Type of Service Esenboga Havas Transport 1. passenger traffic Dalaman Celebi 2. Freight control and communication 3. Ramp 1. passenger traffic 2. Freight control and communication 3. Ramp Milas – Bodrum Havas 4. Flight operation 5. Transportation 1. passenger traffic Milas – Bodrum Celebi 2. Freight control and communication 3. Ramp 1. Surveillance and management 2. passenger traffic 3. Freight control and communication Ataturk Havas 4. Ramp 5. Flight operation 6. Plane line care License Beginning Date 05.04.1996 30.05.1997 09.06.1997 19.06.1997 26.09.1997 30 Adnan Menderes Havas Antalya Havas Dalaman Havas Esenboga Havas Havas Ataturk Celebi Adnan Menderes Celebi Antalya Celebi Esenboga Celebi Esenboga Celebi Adana Havas Adana Celebi Trabzon Havas Ataturk Adnan Menderes Antalya Source: DGCA website Havas Havas Havas 1. Surveillance and management 2. passenger traffic 3. Freight control and communication 4. Ramp 1. Surveillance and management 2. passenger traffic 3. Freight control and communication 4. Ramp 1. Surveillance and management 2. passenger traffic 3. Freight control and communication 4. Ramp 1. Surveillance and management 2. passenger traffic 3. Freight control and communication 4. Ramp Representation 1. passenger traffic 2. Freight control and communication 3. Ramp 1. passenger traffic 2. Freight control and communication 3. Ramp 1. passenger traffic 2. Freight control and communication 3. Ramp 1. passenger traffic 2. Freight control and communication 3. Ramp Representation 1. passenger traffic 2. Freight control and communication 3. Ramp 4. Flight operation 1. passenger traffic 2. Freight control and communication 3. Ramp 1. passenger traffic 2. Freight control and communication 3. Ramp 4. Flight operation Transportation Transportation Transportation 26.09.1997 26.09.1997 26.09.1997 26.09.1997 26.09.1997 01.10.1997 01.10.1997 01.10.1997 01.10.1997 01.10.1997 16.12.1997 17.12.1997 21.12.1997 26.03.1998 26.03.1998 26.03.1998 While examining the structure of the ground handling market, the B Group licenses which give the opportunity for self-handling should be taken into consideration as well. The table below shows the airline companies having B Group licenses and the airports in which they are organized. These companies have licenses for one or more of the services listed in the above mentioned 5th article of SHY-22. 31 Table-14: Airline companies possessing B Group licenses Name of the Enterprise Turkish Airlines Cyprus Turkish Airlines Onur Airlines Sun Airlines Pegasus Airlines Saudi Arabian Airlines Iran Islamic Republic Airlines Air France Alitalia Italian Airlines Lufthansa Airlines British Airways PLC. MNG Airlines Swiss International Air Lines Cukurova Airlines Atlasjet Airlines Source: DGCA website The Number of Airports Service is Given 21 5 1 1 3 1 1 1 1 1 1 2 1 1 1 Taking into consideration the fact that the airline companies having B Group licenses -Turkish Airlines with the largest capacity included-, make self handling for most of their flights, it could be argued that, although the airline companies possessing B group licenses are not in direct competition with the ones possessing A group licenses, they make a restrictive effect on the market. IV.3. AIRPORTS Along with the increase in the regional public budgets, the governments began to perceive privatisation as an alternative to public expenditure. Following the first privatisation in the world, the privatisation of “British Airport Authority” in 1987 and the partial privatized Vienna Airport, other countries put the privatisation of the airports in their agendas. In 1997, 12 airports in 5 countries; and in 1998 51 airports in 6 countries have been privatized. In the light of European Union’s view on the privatisation of state enterprises in order to provide full competition, the European Commission has approved the privatisation process of the third biggest airport of Germany, Dusseldorf Airport, in 1997. According to the Turkish Regulation on Construction, Operation and Certification of Airports published in the Official Gazette of 14 May 2002, airports can be constructed and operated by state or public judicial entities and real or private judicial persons. The pricelists for the use of airports, benefit from the facilities and services are fixed by the operator of the airport and approved by the Ministry of Transportation. The Table below gives the number of all the airports in Turkey by years. 32 Table-15: The number of airports in Turkey YEARS Open to only Domestic Flights* 1999 27 2000 27 2001 30 2002 30 2003 30 2004 31 2005 31 Open to Domestic & Int.n’l Flights* 20 21 20 21 22 21 20 Special Statute Airports 19 19 18 17 13 12 11 Total No. of Airports 66 67 68 68 65 64 62 * The airports with military protocol (permitted and free) included. The airports which are temporarily close to plane traffic are included. ** By the end of 2005 *** Source DGCA web site, http://www.shgm.gov.tr/doc3/istatistik.xls 33 As to the State Airport Authority’s statistics, by the end of 2005, there are 34 airports active in Turkey, all of them owned by SAA. The table below shows the airports, their category, operating year and the domestic and international plane traffic (i.e. the no. of planes that took off and landed) by the end of 2005. Table-16: Airports in Turkey Airport Ataturk/Istanbul Esenboga/Ankara A.Menderes/Izmir Antalya Dalaman Adana Trabzon Milas-Bodrum S.Demirel/Isparta Nevsehir-Kap. Adıyaman Ağrı Bursa-Yenisehir Canakkale Denizli-Cardak Corlu Diyarbakır Elazıg Erzincan Erzurum Gaziantep K.Maras Kars Kayseri Konya Edremit-Korfez Malatya Mardin Mus Samsun Sivas Siirt Sanlıurfa Van Ferit Melen TOTAL Category Civilian Civ Civ Civ Civ Civ Civ Civ Civ Civ Civ Civ Civ-Mil Civ-Mil Civ-Mil Civ-Mil Civ-Mil Civ-Mil Civ-Mil Civ-Mil Civ Civ Civ Civ-Mil Civ-Mil Civ Civ-Mil Civ Civ-Mil Civ Civ-Mil Civ Civ Civ Operating Year 1953 1955 1987 1960 1981 1937 1957 1997 1997 1998 1998 1997 2000 1995 1991 1998 1952 1940 1988 1966 1976 1996 1988 1998 2000 1997 1941 1999 1992 1998 1957 1998 1988 1943 Plane Traffic (Domestic) 92.867 40.954 23.171 19.971 6676 17.355 9.412 7.291 129 394 158 236 1.799 618 783 1.016 5.215 751 1.074 3.266 2.157 177 1512 3.336 2.234 780 3.587 536 330 3.064 672 250 681 4.350 256.802 Plane Traffic (International) 126.251 12.674 13.112 84.606 18.046 4.212 2.153 12.247 31 90 0 0 209 8 5 682 173 0 0 202 56 0 0 1.360 274 0 4 0 0 855 0 0 0 35 277.285 Source: SAA Statistics Yearbook 2005 As could be seen from the table above the most intense traffic is in Atatürk, Antalya, Esenboga, Adnan Menderes, Dalaman, Bodrum/Milas, Adana and Trabzon Airports. According to the data given in the table, approximately 92 % of the total transportation –domestic and international- has been realized in these 8 airports. Accordingly, the investments for the improvement of capacity and service standards for these airports, preserve their precedence in the sector, compared to construction of new airports. 34 V. MAIN PROBLEMS OF THE INDUSTRY AND RECOMMENDATIONS FOR IMPROVEMENTS OF THE COMPETITION IN THE SECTOR The most important factors expected to affect Turkish air transportation sector are; population growth rate, demographic variables, GDP per capita, the developments in the tourism sector and the reflections of the liberalization movement experienced in Europe. Turkey’s candidacy to European Union is expected to affect many factors positively as well. Especially following the integration, the improvement in the tourism sector would accelerate and the Turkish airline companies would obtain more share from the increasing traffic. Along with these, it is strongly expected that, it will help Turkish economy to revive, the business connections between Europe and Turkey will increase in accordance and this will eventually increase especially the business targeted passenger and cargo traffic. After the liberalization measures, the most important development was the formation of low cost airline companies. This situation activated not only the price sensitive people traveling for vacation, but also the business market aiming to provide savings for the companies. V.1. POTENTIAL AND CURRENT ENTRY BARRIERS THAT LESSEN OR PREVENT THE COMPETITION IN THE SECTOR V.1.1. Legal and regulatory conditions for entry The main legal arrangement regulating the Turkish domestic passenger flights market is the “Regulation for Commercial Air Transportation Operators” published in the Official Gazette dated 13 July 1992 with the last amendments and modifications. The objective of the regulation is to arrange all the commercial air transportation activities performed by public or private undertakings to make scheduled or unscheduled flights to carry passengers, freight and mail in response of a price inside Turkish air zone or between Turkey and foreign countries. • According to the Article 16 of the Regulation, the operator must have enough financial power depending on the quality and scale of the field of activity. In this framework, the operators who will make scheduled or unscheduled flights in domestic or international lines with planes having 100 or more seat capacity, must have at least one million US Dollars capital per plane. This condition is not valid for those companies, where 51% of the capital is owned by public institutions. • Article 18 of the Regulation determines the minimum number of air vehicles, operators must provide, depending on the field of activity. According to this article, (a) the operators who will make scheduled flights in domestic or international lines with planes having 100 or more seat capacity, must have at least 5 planes either property or for rent. (b) This minimum requirement is 2 planes for the ones who will make unscheduled flights. (c) The companies who will make scheduled or unscheduled flights only in domestic lines must have 2 planes as well. 35 • If all the planes mentioned in (a) are rented, then the operator must give a certain and indefinite bank guarantee letter of 3 million US Dollars; if some are property, some are rented, then a bank guarantee letter of 250.000 USD is asked for each plane, not exceeding 1 million USD in total. If all the planes are property, no bank guarantee is asked. For clause (b), these figures are in order: 1.500 thousand USD, and 100 thousand USD for each plane not exceeding 500 thousand in total. And finally for clause (c), the figures are in order: 250 thousand USD and 50 thousand per plane not exceeding 100 thousand USD in total. These licensing and safety regulations are not perceived by the airline companies as an important barrier since all of the current airlines have fulfilled these criteria. V.1.2. Reputation, Brand Identity and Switching Cost Since the consumer behavior is sensitive to security matters, security reputation is of great importance for brand identity in the passenger flights sector. Up until today since the liberalization, the private sector airlines have not encountered any security defect. Therefore, it should not be considered as a barrier for new comers. There is no important switching cost for individual customers, but we do not have any indication that shows that TA customers have switched to other airlines, since both TA and other airlines have increased their volumes. Tour operators is another story, since two of the new entrants are owned by a Tour Operator, their passengers can be considered “captive” consumers and the switching cost is very high for those. If they do not want to fly with the airline of the tour operator, they have to pay extra. In addition, other tour operator companies that are not affiliated with an airline, they can choose the airline they like, however since tour operators publish their advertisements quite in advance, the switching cost might be quite high for those. V.1.3. Absence of Licensed Personnel In the airline industry the pilots, the hostesses/hosts and technical maintenance personnel require special qualifications and education and can only work with a license. However, there is no sufficient educational capacity to fulfill the growing demand of the sector. Especially in the case of pilots, there is only one graduate level school in Eskisehir which has only 9 graduates a year. This may be assessed as an entry barrier. On the other hand, the possibility of employing non resident personnel lessens the effect of this barrier. 36 V.2. MAIN PROBLEMS OF THE INDUSTRY The interviews made with the executives of Turkish Airlines, Pegasus Airlines, Onur Airlines, Atlasjet Airlines, MNG Airlines, Fly Airlines, The General Directorate of Civil Aviation and the State Airport Authority during the summer and fall of 2004 and July 2006 revealed the following outcomes: V.2.1 Slot Allocation The allocation and scheduling of slots (the scheduled time of arrival and/or departure allocated to an aircraft movement on a specific date) constitute one of the essential pillars of market access, and of effective competition between airlines. The issue is crucial primarily at congested airports. Without available slots, the benefits of liberalization are spread unevenly, and competition is subject to distortions. Furthermore, the allocation of slots at different times of day can also be a source of distortion of competition if certain carriers, and the national airline in particular, are allocated the best slots in terms of passenger demand. Any carrier depends on these essential concessions in respect of both possibility of access to infrastructure and equality of access. Council Regulation (EEC) No. 95/93 of 18 January 1993 regulates slot allocation. Under this Community Regulation, prior allocation of a slot is required in order to land or take off at “fully co-ordinated” airports, i.e., at airports where the level of saturation poses serious problems that cannot be solved by other means. Slot allocation at congested airports must be based on rules that are neutral, transparent and non-discriminatory. Responsibility for the decision to co-ordinate an airport lies with the Member States. Slots are allocated by an authority designated as the “coordinator”. All slots that are used properly (i.e., over at least 80% of the period for which they are allocated) are automatically re-allocated to the carriers operating them when they reapply for the following equivalent season (under the principle of “grandfather rights” or “historic rights”). Lastly, available slots (i.e., those that are given back by carriers, not re-allocated, or newly created) are pooled and split evenly between new entrants (carriers new to an airport or those deemed to have few slots) and incumbents. Regulation 95/93 also stipulates that States may enact special measures to preserve adequate domestic air services by allocating a number of slots to routes serving certain regions25. As for the slot allocation and airport scheduling in Turkey, there is a directive issued by the General Directorate of Civil Aviation, the acting regulator for the air transport sector, in August 28th 2005. The directive is prepared largely according to the IATA principles and standards. With this legislation, a Slot Commission has been constituted. The Commission functions under the coordination of the Ministry of Transport and by the chairmanship of the General Directorate of Civil Aviation 25 OECD Reviews of Regulatory Reform 2004 37 The Commission is formed by the representatives of State Airports Authority Operational Slot Unit, Slot Coordination Unit, Turkish Private Aviation Enterprises Association, the operator of the terminal in question, the airline companies (including some foreign ones), representation and surveillance companies and the ground handling companies. The Commission takes the IATA criteria into account in slot allocation and airport scheduling. Before the directive has been issued which is until August 2005, slot allocation was provided by corresponding departments of Turkish Airlines and State Airports Authority and no airline company could use historical rights other than Turkish Airlines. This meant that TA had a noticeable effect on time slot allocations and was problematic for private sector companies especially when the fact that TA has grandfather rights on many profitable slots, is taken into consideration. With this new directive however, the priorities of Turkish Airlines has been removed, the rules of priority are established and for the 2006 summer term, supplied without discrimination. By summer 2007, these companies will have the right to request historical slots as well. However, the executives of the airline companies interviewed, stated that even after this new directive, TA enjoys some privilages related with the slot allocation and that Ankara-Istanbul line creates the biggest problem. As of July 2006, all the important time slots, such as early morning and late afternoon rush hour which are used by business travelers from Istanbul for daily trips, are all occupied by TA and no private airline company has been given a direct slot between Ankara and Istanbul other than Turkish Airlines. Since Ankara-Istanbul line is the busiest domestic line in Turkey, this is considered as a very important competitive advantage for TA. However it was also stated that the slot allocation in other lines are transparent and non-discriminatory, and no other unfair distribution has been made by the Slot Coordination Committee after its formation up-to-day. Turkish Airlines also holds the historic rights, which give an airline company rights on slots that it is historically using in a particular airport. The historic rights clause significantly limits market access and institution of effectively competitive conditions in the main coordinated airports. That gives TA a very important competitive advantage over the new entrants, allowing it to enjoy a substantial number of slots at choice times. As mentioned above, the Ankara example is a clear demonstration of this fact. The mechanism of allocating slots on the basis of historic rights—which also aggravates congestion and which many governments view as a means of satisfying carriers’ need to recoup their very heavy investments and maintain jobs— reduces competition as compared with what might transpire if all slots were allotted on a non-discriminatory basis. V.2.2. Government Support to Airlines Government aid to airlines—be it direct or indirect—can distort the market and harm the recipients’ current and potential competitors, and ultimately the traveling public. In many cases, these subsidies are explicit and direct, but in others they take the form of indirect and cross-subsidies. Community law on State aid (Articles 92 and 93 of the EC Treaty) are also 38 applied to airlines. .A Communication sets forth Community policy regarding State aid in the aviation sector. These measures are not compatible with the Treaty unless they correspond to one of the exemptions provided for by Community law. Nevertheless, whether or not they are compatible with European law, subsidies can distort competition and therefore prevent the market from operating properly, as it might also be a major problem in liberalization of Turkish air transportation market. A distinction must be made between two main types of government aid: first, the aid authorized under Article 92, paragraph 3 of the Treaty and Article 61, paragraph 3 of the Agreement on the European Economic Area; and second, aid in connection with public service obligations in respect of domestic services under Article 4 of Regulation 2408/92. Observation of the facts shows that there is relatively wide-scale use of direct and indirect government aid, and also that the distortion of competition caused by this aid is detrimental to competing carriers and to the public. As of 25 June 2006, %49 of Turkish Airlines shares is owned by Turkish State, i.e. the Privatisation Authority in order to be privatized; and the remaining 51% shares are offered to public. At the moment there is no evidence that TA is enjoying a direct state aid. So that it is declared that TA used its own financial resources in the purchase of 51 new airplanes recently. On the other hand, executives in the sector stated that TA is enjoying preferable credit interest rates, because of low credit risk due to state shareholdership. Compared to the company’s on hand fleet, purchasing of 51 new planes is a very big increase in TA’s service capacity. This could be seen as a strategic barrier to entry or a deterrent tactic against competitive conduct of private sector companies. Another quasi state aid expressed also by the executives is that the TA could delay or avoid the payments charged by the State Airports Authority, especially resulting from the usage of national air space. When taken into account that these charges constitute a considerable portion of the flight costs, it creates a competitive advantage for the TA. V.2.3. Airport Services and Aviation Charges Almost all of the airports in Turkey are owned and operated by SAA with the exception of Istanbul and Antalya airports which are operated by private companies in the BOT format. Most of the airports in the eastern regions of Turkey suffer from insufficient infrastructure, e.g. lack of parking fields, service buildings for passengers which restrict the market growth. Nevertheless this problem seems likely to be solved by mutual or multilateral agreements between private airline companies concerning slot allocation matters aiming the effective usage of airport facilities to meet the demand, stipulated that the Turkish Competition Authority would give an exemption to these agreements. The fees for airport usage, charged by State Airport Authority are assessed to be too high for new entrants. There are 25 Tariffs issued by the State Airports Authority. The ones that are directly related with the airline companies, most being compulsory are given below. The rest of the charges 39 are directed either to the staff working in the airline and ground handling companies or the passengers. Airports Charges • • • • • • • • • • • • • • • • • • International landing, parking and approach tariff Domestic landing and parking tariff Safety precautions against aircraft fire tariff Passenger service tariff Follow-me service tariff Terminal service tariff Ground handling working licenses tariff Place allocation tariff Electricity, water, hot water, steam and cooling the cold storages tariff Check-in and transit desk tariff Communication systems tariff Usage of flight information systems monitors tariff Walkie-talkie tariffs Transfer of fuel tariff AIS publications tariff Trunk wireless tariff Conference room and reception desk tariff Flight information systems advertisement tariff Although charges in principle must be proportional to cost, there is no transparency in how charges are determined, and the SAA does not claim that fact either. According to the “International Landing, Parking and Approach Tariff” of State Airport Authority, landing and parking fees are applicable according to the maximum take-off weight of the aircraft as indicated in its registry; fractions of a ton are to be rounded off. The same applies to domestic flights as well. The tariff which contains the charges for the use of airport facilities and services given to passengers when they are leaving or traveling in Turkey, is made based on Load and Trim Sheet and on other official documents and this passenger service charge that should be paid to SAA is included in passenger’s ticket fare. The tariff which contains the charges for the terminal services presented to an aircraft docking to the bridge at the terminal buildings and the airports operated by SAA, are applied according to the maximum takeoff weight of aircraft as indicated in their Registry. Fractions of take off weights are to be rounded off 1000 kg. There are a number of tariffs issued by SAA like the ones mentioned above, however none of them explain the relationship between the cost and the charges. One other problem expressed by the executives of the airline companies interviewed is the SAA’s abovementioned charges being collected in foreign currency. Especially in domestic lines, the money charged for the tickets is in Turkish Lira, however, the airline companies must pay the charge for the airport services to SAA in Euros. The representatives of the sector rightfully express the need to change the currency to Turkish Lira, since they face great losses due to currency change in a country where floating exchange rate is carried out. 40 V.2.4. Ground Handling Ground handling services are vital to the success of air transport services and make an essential contribution to the efficient use of air transport infrastructure. A carrier’s competitiveness depends on speed, quality and cost of ground services, as well as on non-discriminatory access to them. Only an open and competitive market can prevent carriers—and ultimately passengers—from being cheated by low-quality services provided at noncompetitive prices26. Ground handling services in Turkey are discussed in detail above. The duopolistic structure of Turkish ground handling services may impede the success of new entrants. The licensing procedure seems to form an effective barrier to entry to this sector, and in turn may effect the competition in airline industry. Council Directive 96/67 of 15 October 1996 on the liberalization of the ground handling market at Community airports (hereinafter “Directive 96/67”) was enacted to liberalize access to the ground handling market, and to enable carriers to engage in self-handling. The Directive lays down minimal standards for the liberalization of this market. For certain ground services, Member States may limit the number of carriers authorized to engage in self-handling. By virtue of this Directive, the Member States may impose quantitative restrictions for safety or capacity purposes. It should be pointed out that the Commission has initiated a process of revising this Directive and should make proposals in this regard by the end of 200327. In the process of bringing Turkey’s laws and regulations in line with the EU ones, it should be expected that ground handling regulation may change as well. V.2.5. Other Issues 26 27 • DGCA is hardly to be considered as capable of providing and implementing the needed objective, non discriminatory industry related secondary legislation, because of its state dependent structure and lack of staff. • TA has the control over technical maintenance infrastructure for airplanes. Most of the private sector companies are customers of TA in this respect, which could dilute the competitive conduct of these companies. OECD report ibid. OECD report ibid. 41 V.3. RECOMMENDATIONS FOR IMPROVEMENTS OF THE COMPETITION IN THE SECTOR The liberalization and deregulation, in fact re-regulation of airlines industry for it is an industry that has to have quite a few regulations for safety and other reasons, should be done in a fast, coherent and well-coordinated manner. For this reason a single authority can be set-up to do the job properly. Moreover, a single authority will not only help the existing carriers to address their problems to a single source, obey to single source and see more clearly the specifics of the market such as its rules and regulations, but will also help encouraging entry by new carriers, domestic and foreign. Competition rules should be fully exercised with the exceptions that may help the entry and development of the industry. Nevertheless, there should be a very fine balance in rules and regulations of the industry as too off-hands approach may lead to several problems not only in safety but also in fares, schedules and service offerings of the carriers, on the other hand too much government involvement in pricing and capacity decisions may cause a reverse effect that stifle airline efficiency, innovation and competition. Thus a single agency can be more attuned to handle these complex issues. The rules, laws and regulations that govern the industry for the last fifty years should be up-dated and revised to adapt to new facts of the industry. This new body can be set up under the Ministry of Transportation whilst an independent body, like other regulatory agencies. This would also help the privatization process of Turkish Airlines. In the section below, we listed some brief and segment specific recommendations that we believe may help the entry and competition as well as competitivity in the sector. V.3.1. Airlines • The privatization of Turkish Airlines is the most important issue for the sector. The privatization would not only help to foster competition but also would help Turkish Airlines itself by the transformation of a state owned company to a privately owned and run, efficient and profitable company. It would also help regulators and competition agencies to take their decisions more freely, and apply the competition rules more effectively. • The accounting transparency of TA should be achieved to prevent any possible anti-competitive state subsidy or cross-subsidy. • Alliances: In order to succeed the private airlines should have very strong finances and should be able to optimize on their flights, and increase the efficiency of the operations. Also network economies of scale were thought to be very limited in airlines capable of supporting more than two or three flights a day (Høj, Kato, Pilat 1995). However more recent 42 studies have shown otherwise (Pustay, 198528) One way of doing that may be the formation of alliances with foreign carriers. Although they have never been exercised, the airline companies have the opportunity both for code-sharing and strategic alliances. According to the General Directorate of Civil Aviation, there is no judicial infrastructure for code sharing and strategic alliances, it is all up to the companies to use these opportunities or not. Airline alliances can be done on many different areas, Federal Aviation Administration in USA has defines them; “a merging of resources, operations, or financial interests between (one) entity and (another) entity. This entity could be an air carrier or a repair station and could involve the sharing of parts or the utilization of mechanics, pilots, and flight attendants” (FAA 1995). Alliances can include code-sharing agreements, marketing arrangements, procurement policies, system commonality, and interchanges of flight crew personnel and aircraft. On less complex alliances may consist of only frequent flyer mileage agreements and a few other amenities such as passenger through check-in29. Although this paper is written to look into ways of increasing competition in the airline sector, we believe the important issue here is to increase competitiveness first. Alliances are usually seen as competition decreasing undertakings for they may increase concentration in the industry. However, Turkish domestic passenger flights market is a very young sector, where the players would need all possible tools to increase their strength and airline alliances which do not result in merging of two firms but only merging of forces on specific issues would be advantageous for the competitiveness of the sector over all. They are also very effective to increase market coverage or to gain entry to otherwise difficult market segments. Some special exemptions from competition inspection can be granted for these types of alliances encouraging firms into sharing some of their resources to gain competitive advantage. As the anti-trust immunity given to some airlines in USA and Europe. However it is a very delicate subject, these alliances as they can be pro-competitive for small, financially weak operators, they can also be anti-competitive if performed between horizontally competing airlines or potential competitors. As mentioned above, these alliances do not have to be purely between domestic firms but also between foreign airline companies and Turkish companies. Barriers to entry for foreign firms, into the domestic airline industry although not clearly stated by laws and regulations exist for scheduled flights. Government can encourage foreign airlines into entering alliances with Turkish firms in domestic airline sector by easing investment and foreign ownership regulations. Such alliances would give Turkish airline firms the necessary financial power and know-how not only to help companies themselves but also to develop the sector overall. 28 29 M. W. Pustay, Airline Competition and Network Effects, Transportation Journal 2002 S. A. Vander Kraats, Gaining a competitive edge through airline alliances, 2000. 43 Economies of scope are always very important for airlines30.Code sharing is also a type of alliance that is proven to be very beneficial and effective in the airline industry. FAA defines the term code sharing as “(A) marketing arrangement that permits… a carrier to sell service under its name and airline designator code when the service is provided in whole or part by another air carrier” (FAA, 1995). (Vander Kraats 2000) describes code sharing as a simple “marketing arrangement” aimed at benefiting both participants economically without the complexity of an alliance. Interlining is another similar concept, where two airlines establish joint fares and coordinated flight schedules, but each “retains its own identity, and flight segments are clearly labeled as to which carrier is providing the service” (O’Connor, 1995). “Code sharing differs by having a single ticket issued which may reflect a single carrier through to the final destination; however, the actual passage may involve two or more different airlines.” (Kraats, 2000). There have been a lot of literature and court cases on these alliances. Most recently the European Commission although not forbidding code sharing alliances have published a new memo, that would protect passengers against the potential harmful effects of code sharing alliances, such as the lack of information that is given to passengers on which airline they will be flying on, the prices etc.. “Alliances involving code-sharing are in many respects the most controversial. They have the potential to be pro-competitive –they can create new service, improve existing service, lower costs and increase efficiency, all the benefit of the raveling public. Code sharing agreements also have the potential to be anticompetitive. They can result in market allocation, capacity limitations, higher fares, or foreclosure of rivals from markets, all to the injury of consumers. The ability to distinguish the latter from the former is crucial for aviation policy makers and anti-trust enforcement authorities.31” Code sharing agreements should be taken on a case by case basis as they can be both pro and anti-competitive. In Turkish domestic airline market, there are no regulations that prevent code sharing arrangements. However these arrangements not between the existing players but maybe with some strong foreign airline companies to serve their passengers on domestic flights can be beneficial for the growth of these young airlines. Moreover, code sharing for routes that are not served before, (or only served by TA) and have a very small probability to be served in the near future by more than one company because of its small volume of passenger traffic can be good candidates for procompetitive alliances. 30 “there are substantial economies of scope and revenue related to the ability of an airline to connect flights. This happens typically through hub-and-spoke operations (predominant in the United States), through code-sharing and the operation of computer reservation systems (CRS) between airlines. “ p.21. Høj, Kato, Pilat 1995 31 J.I. Klein Assistant Attorney General, Testimony before the Committee on Commerce, Science and Transportation, United States Senate, 1999 44 • There are no judicial impediments against the foreign airline companies to make flights in Turkish domestic lines. However, taking into consideration the Chicago Convention which says, every country has sovereignty over its own air space, Turkey did not give permission to any foreign airline company for domestic flights so far. As far as we have been informed by the DGCA, no foreign companies have applied for domestic flights license up to now. • Private airlines are having difficulty in finding qualified personnel. Hiring foreign nationals is used by the companies as an option, since it is not prohibited by any regulation. Still, courses in Universities or special high—schools (professional education schools or technical schools) or specials schools can be opened to help creating qualified work force for the airlines. These schools can be funded by the government as the education is traditionally on the shoulders of the state, but also they can be funded by founds created by private airlines as they will be the sole beneficiaries of these schools or courses. • Creation of regional airlines, defined as “local carriers using small turboprop aircraft (up to fifty cabin seats) and operating short- and medium-haul routes up to 500 km….In the context of total air transport market the regional airlines operate non-subsidized routes in communities where the trunk operators cannot guarantee sufficient passenger traffic to justify the use of large jet airliners.” by J. Ludvigsen32.. The experience in other countries (Ludvigsen discusses Norwegian airlines) shows that although small airlines may suffer some new market difficulties in areas such setting the capacity and flight frequency, the general outcome is such that first small communities where there were no service before was served through the network of infra and intra-regional airlines, second there was a dramatic increase in passenger traffic thanks to the existence of important unmet demand in these markets. As Ludvigsen reports, in Norway, the costs of establishing these new services to new areas were borne partly by the airlines and partly by municipalities. Thus, the Treasury was not burdened by upgrading secondary airports nor by supporting loss-making carriers. The same example can be implemented in Turkey which is a big country with many not previously served areas where the demand is not high enough for big carriers to enter. The creation of these airlines may in fact further the development of bigger airlines by connecting the passengers of these small communities to bigger airports. “The interregional airlines in fact generated substantial amounts of genuinely new traffic from communities which had hitherto been deprived of the convenience of air transport.” Some investment incentives can be given to encourage the creation of regional airlines. Also some regulatory incentives can also be given to promote the building and/or upgrading of airports in these areas by private regional airline companies. 32 J. Ludvigsen, 1993 45 V.3.2. Airports, Slots and Ground Handling 33 • The infrastructural improvement of airports is crucial for the success of domestic flights. The current airports are not sufficient in terms of space and equipment. The runways are in some cases too short for big aircrafts to land or take-off, the security equipment is not adequate, and the terminal buildings are too small to accommodate airline companies (to have their sales and check-in desks). Privatization of airports can provide a solution for this problem. The BOT model seems to be working well in the two airports (terminals) that are built by this model, presently there are two more airports that are being built (modernized) by this model, this number should be increased. More favorable conditions can be given by the State for the airports which are less profitable to encourage investors. • Istanbul Atatürk airport is the busiest airport of the country and there are almost no slots left for new flights. A new airport has been built and opened (Sabiha Gökçen Airport) at the Asian side of Istanbul. However the transportation facilities are not adequate to this airport, the public transport is almost impossible, and even with cars, it is located after the toll gates on the high way. Some incentives should be given to airlines to use this airport, and transportation to the airport should be ameliorated. If necessary measures are taken, some of the airline companies would move their hub to Sabiha Gökcen Airport and this would ease the traffic in Ataturk Airport, opening rooms for new slots eventually. • After September 11 many countries have supported their airlines by subsidies. The recent increase in fuel prices has affected the airlines and their profitability. The new entrants are keeping the prices low to encourage air transport in a country where domestic air transport has not been developed, so there may be subsidies for new entrants. For example there may be a small tax advantage for companies that are carrying tourists domestically. Turkey is quite a big country an incentive of that sort may serve two purposes, helping airline as well as tourism industries. • Slot allocation is also a very important issue. Slots are scarce resources in economics terms, i.e. only available in a limited quantity. An independent, fair and efficient slot allocation is essential. The current Slot Commission should allocate slots on a neutral, transparent and nondiscriminatory basis. To achieve optimal allocation of a scarce resource, one solution might be to abolish the historic rights clause and put all available slots up for auction. To price slots on the basis of supply and demand (with higher charges at peak times) would also lead to a more rational allocation of this scarce resource33. • The aviation charges should be cost-based and encouraging. • The licensing of ground handling services should be revised to allow more operators. OECD Report ibid. 2004 46 VI. CONCLUSION Turkish Domestic Passenger Flights Market has entered a new era of liberalization, privatization and competition. The early results of this new era are very optimistic. However there is much room for progress. One of the main questions in liberalization of Turkish domestic passenger flights market is that; “should it be an incremental or in other words slow and progressive liberalization as was the case in the EU or more of a radical “trend-break” one as in the US?”. In our opinion it should be a very fast and effective liberalization process coupled with the privatization of Turkish Airlines for several reasons. First, in the pre-membership to the EU period Turkey has to adopt all the necessary EU regulations and deregulations in a very short period to be able to prepare its market and industries to the EU entry. Second, air transport both for passenger and freight, is very important as an infrastructure for a country’s economic development. Liberalization experiences in other countries clearly showed the benefits of this process by lowered prices and increased capacity, quality and airline network coverage. In deed, in the short period that private entry to domestic air transport was liberalized in Turkey, prices have fallen in some cases up to 70%, market volume has increased more than 60% and service to new airports and routes have already started and increasing by the day. Privatization of Turkish Airlines will also certainly speed up this process, and ameliorate the competition conditions in the sector. We have listed our humble recommendations based on our surveys, analysis and interviews with the industry players. Surely there must be quite a few possible improvements that we have omitted, and there are a lot of things to be done for a fully competitive sector in world standards. However, the industry is certainly on the right path and more competition is needed for the well-being of not only the industry itself, but also the consumers and Turkey’s economy, but this does not mean a totally free of regulation industry, not only for safety but also for quality of service. Turkey has the advantage of benefiting from other country’s experiences, competition may in some cases lead to complex booking restrictions, varying and sometimes high fares, crammed planes and airports and delays as reported by Meyer and Menzies about US air passenger services34. “Open frontiers and affordable transport have given Europeans unprecedented levels of personal mobility… But today’s transport patterns and growth rates are unsustainable35”. The European Commission recently published a memo and white paper on protecting air passenger against these potential difficulties, the new measures will protect air passengers on issues such as: compensation and assistance to passengers in the event of delay or cancellation, mandatory insurance system, the continuity of passengers’ rights from one operator to another across transport modes etc. More competition is always desirable as long as its benefits such as lower prices, more flights are coupled with increased quality and services. A competitive airline sector has a many secondary benefits as well, such as increased tourism (both revenues and investment), faster movement of goods 34 35 J.R. Meyer, T.R. Menzies, 1999 Europa: Overwiews of the European Union activities, Trasnport, December 2004 47 and services that result in increased trade not only domestically but also between the small cities (that are now connected to big cities) and exporting and importing countries. The competition rules and regulations as well as sector specific regulations are the guardians of these developments. 48 APPENDIX 1 COMPETITION ANALYSIS 1. MARKET DEFINITION Given its nature, market definition in the airline transport sector is a complicated one. In the past cases that have been analyzed by the competition authorities, there have been quite a few different approaches. As in this report, we are mostly interested in European Commissions perceptive firstly here below we have given examples of European Commissions past decisions on the market definition issue. 1.1. The Relevant Market In the Air France/KLM Case36, the Commission determined three different market definitions for scheduled air transport of passengers, as given below: 1.1.1. Point of origin / point of destination (O&D) pairs vs. network market definition In the air transport sector, the Commission has found that the relevant product market for passenger air transport services should be defined on the basis of the point of origin / point of destination; (O&D) pair approach. According to this approach, every combination of a point of origin and a point of destination should be considered to be a separate market from the customer's viewpoint, since from a demand substitution point a customer would not substitute a different destination than she wants to go because of its price or quality. To establish whether an O&D pair forms a relevant product market, the Commission considers the different possibilities offered to consumers to travel between these two points. The Commission will not only consider the direct flights between the two airports concerned, but also other transport alternatives to the extent that they are substitutable to these direct flights. These alternatives may include direct flights between other airports which have overlapping catchment areas with the airports concerned at each end (airport substitution), indirect flights between the airports concerned, or other means of transport such as road, train or sea (inter-modal substitution). Whether one of those alternatives is substitutable to the direct route depends on a multiplicity of factors, such as the overall travel time, frequency of services and the price of the different alternatives. This can only be decided on a route-by-route basis. During the market investigation some network competitors have contested the traditional O&D approach and have suggested that network competition should instead be considered. As network carriers operate a huband-spoke37 system and because of the increasing size and scope of airline 36 Air France/KLM Case, Case No Comp/M.3280 A hub is a central airport that flights are routed through, and spokes are the routes that planes take out of the hub airport. The system can be described as feeding smaller capacity flights into 37 49 alliances, such competitors submit that competition occurs on a network basis. In their view, the O&D approach fails to capture the nature and the extent of such competition. The reference to network competition represents a supply side perspective and follows the business model of network carriers rather than the customer needs. Arguably, the network approach is normally of little relevance to the individual consumer. If confronted with high prices due to a monopoly on a particular O&D pair, a passenger may find little comfort in the fact that airlines compete world-wide in the development of their respective networks. Moreover, network carriers only represent one, if important, part of the industry. The market investigation has shown that low cost point-to-point operators and many regional carriers instead tend to agree with the O&D approach. The Commission therefore maintains that consumers wishing to travel from a point of origin to a specific point of destination will consider the various possibilities to travel to the point of destination. Hence, consumers will take into account the network aspects such as for example frequent flyer programs only to the extent that airlines or alliances serve the O&D pair between which they wish to travel. Some competitors have further suggested that corporate customers are increasingly considering contracting with airlines on the basis of the geographic coverage of their network (including those of their partners). Unlike an individual consumer, such corporate customers therefore would follow rather the network than the O&D approach. Typically, corporate agreements provide for a general discount on prices when flying with an airline/alliance network. The discount often depends on the customer overall travel expenditure. The market investigation has shown that most corporate customers deal with more than one company or alliance and that they do not conclude exclusive contracts. The reason seems to be that no single airline (or alliance) could yet offer a complete world- wide coverage. Thus, even if a large number of customers may have, from the corporations point of view, a preference for a corporate contract their employees traveling needs are still point-to-point. This is consistent also with the Commission’s view in the United Airlines/US Airways38 decision. a central hub somewhere, where passengers can be decanted into larger aircraft that then flown to their final destination. It is invented by American Airlines and today adopted by other major carriers. This system is cheaper to run than direct city-to-city flights because you need fewer aircraft. However, it has disadvantages, too. The first is that the hub cities get terribly overcrowded from the sheer volume of traffic, meaning delays. The other problem is also related to traffic, but caused by airline scheduling practices. A large number of flights will be scheduled to depart at a very popular time (such as 8am for business travellers). This sells more seats, but the airport can really only clear about 8 flights for takeoff within 40 minutes of that departure time. The delays this causes are called "push-back time" by the airlines, and blamed on Traffic Control. 38 United Airlines/US Airways, Case M.2041 50 As most corporate customers conclude such contracts with several airlines/alliances, whenever flying on a specific O&D pair, among other elements, they will consider the prices charged on this particular route and the overall discount. The more advantageous the latter is and the better the carrier’s network covers the customer’s travel needs, the more likely it is that the corporate customer remains with one carrier / alliance. In that case the customer’s choice is determined by network competition and not by competition on individual city pairs. In this regard, the market investigation has shown a mixed result. In their choice of an airline, some corporate customers give more importance to the fare level while others give priority to the overall discounts offered. For these reasons it is concluded that demand substitution justifies the O&D approach in defining the relevant market. However, in the case of corporate customers it is recognized that demand is driven both by network effects as well as O&D considerations. Supply side considerations instead play an important role when considering the competitive constraint which individual carriers may exert on a certain market. The hub-and-spoke system determines the network carriers’ decision to operate (or not) a passenger air transport service on a particular O&D pair. Network airlines concentrate traffic into a specific hub and disperse passengers via connection to numerous spokes. This increases the freight factor of aircrafts and allows airlines to exploit economy of density. They normally refrain from entering city pairs which are not connected to their respective hubs. At the same time the concentration on their hubs reinforces their position at these airports which often makes entry of competing airlines more difficult. Consequently, the Commission although has accepted the importance of network competition especially for corporate customers, as a general rule Commission has taken the O&D approach as the relevant market. 1.1.2. Time-sensitive vs. non-time sensitive passengers In scheduled flights, the tickets are sold by the related airline company or the authorized agents to the ones that would benefit from the service, namely the passengers, and the time of the flight stays constant. In scheduled flights, even if the plane is not full, the flight is realized due to reliability, continuity and maintenance of the acquired rights. This system aims a passenger profile consisting of especially businessmen who do not have flexibility in time. In charter flights on the other hand, passengers who do not have time limitations are being carried. The charter airlines market is defined in Commission’s Westdeutsche Landesbank/ Carlson/Thomas Cook Decision39. According to this definition, charter airlines exist primarily to serve tour operators, particularly in the most popular sectors of the foreign holiday market. Charter airlines operate between the country of origin and the airports closest to major holiday destinations. The choice of routes and the frequency of flights are 39 Westdeutsche Landesbank/ Carlson/Thomas Cook Decision, Case No IV/M.1341 51 dictated by demand from tour operators. Charter airlines will change flying patterns to reflect changes in demand for foreign package holidays to particular destinations. Charter airlines generally expect a tour operator to buy blocks of seats for at least a holiday season. The risk of plane’s not being full is undertaken by the tour operator. As a result they are irregular, seasonal flights. The Commission has found that passengers traveling on unrestricted tickets (time- sensitive passengers with a need for flexibility) may be in a different market from passengers with restricted tickets (non-time sensitive), which are more interested in the price than the frequency and accept longer journey times. Some competitors have suggested that this difference no longer reflect the requirements of passengers and the commercial policy of the airlines. However, customers and travel agents have confirmed the importance for certain travellers (mainly business passengers) to the possibility to modify their tickets and return as soon as possible to their point of origin, preferably within the day if a short-haul route (this requirement does not, obviously, exclude that these customers are also -more and more, as argued by many respondents price-sensitive). Time-sensitive passengers have therefore different requirements than non time sensitive ones and normally will only choose to fly airlines offering a high number of frequencies in a given O&D pair and the possibility to use unrestricted tickets. Therefore, the Commission further divided the market to two distinct markets such as time sensitive and non time sensitive passengers markets. 1.1.3. Substitutability of indirect flight with direct flights on short-haul routes and long haul routes In the past, the Commission has considered that on short-haul city pairs indirect flights do not provide a significant competitive constraint on direct services. However, this has to be examined on a case-by-case basis. In exceptional circumstances, indirect flights could exert a certain competitive constraint over direct flights. This is the case of some of the routes affected by the present transaction where a significant number of time-sensitive passengers even prefer the indirect service over the direct one. This is due to the inadequacy of the direct flight to meet the specific requirements of time sensitive passengers, namely a high number of frequencies allowing the completion of a roundtrip in a day. In the United/US Airways40 decision, the Commission found that on longhaul flights, such as transatlantic services, indirect flights are at a lower disadvantage than on short-and-medium-haul services because intermediate stops have a lower relative impact on total elapsed time as the total trip duration increases. The Commission concluded that indirect flights may constitute a competitive alternative to non-stop services if they are marketed as connecting flights on the city pair on computer reservation systems, are operated on a daily basis and cause only a limited extension of the trip (150 minutes waiting time). In recent transatlantic alliance decisions, the Commission followed a similar approach and concluded that indirect flights, under certain conditions, appear to exert a sufficient competitive constraint on non-stop long haul services. The 40 See footnote 12 above 52 degree to which an indirect flight is substitutable should be considered on a route-by-route basis. During the course of the market investigation some corporate customers indicated that only services with a connection time of a maximum of 120 minutes fully constitute competitive alternatives to direct non-stop flights. However, corporate customers are only one customer group and, according to the market investigation, probably the most time-sensitive one. Other customer groups can accept longer connection times. Moreover, other elements brought by the market investigation mitigate this suggestion since, on long haul routes, the dividing line between time sensitive passengers and non time sensitive passengers has become less clear. As was reported by several parties an increasing number of time-sensitive passengers appear to have become more price sensitive. In particular an increasing number of undertakings require their employees to take the most economical flights, including indirect flights, irrespective of total flight duration or longer connecting times. It is therefore still considered that the availability of flights with a maximum connection time of 150 minutes exert sufficient competitive constraint on long-haul direct flights. In light of the above, it is concluded that, on the long haul routes considered in this investigation, competitive indirect flights can be generally seen as a suitable alternative to non-stop services. Those competitive indirect flights are therefore included in the markets for the provision of scheduled air services for passengers on transatlantic city-pairs concerned. The Commission, in its Singapore Airlines/Virgin Atlantic Case41 and Marine-Wendel/SairGroup/AOM Case42 states that the definition of the relevant market in air transport is generally made on the basis of a route or a bundle of routes. The substitutability between routes depends on a number of factors, such as the distance between the point of origin and the point of destination, the distance between the different airports situated on each side of the route and the number of frequencies available on each route. In its KLM/Alitalia Case43, the Commission, as in the Air France/KLM Case , considered that, air transport services are normally offered to two distinct clusters of customers, time-sensitive and non time sensitive passengers. However this distinction has not proved decisive in the Commission assessment of O&D pair constitute the relevant product market. 44 When it is the air transportation sector in question, as could be concluded from the above mentioned information, market definition is a complicated subject matter. The relevant market may consist of all the transportation means that are operating between a city pair or all the city pairs that a network operates, or even if only an O&D pair is considered, the market may be divided in time sensitive versus non time sensitive passengers. Considering that The Turkish Competition Law stems from the European model, it would be appropriate to anticipate that the Turkish Competition Authority 41 Singapore Airlines/Virgin Atlantic Case, Case No Comp.M.1885 Marine-Wendel/SairGroup/AOM Case, Case No IV/M.1494 43 KLM/Alitalia Case, Case No Comp/JV.19 44 See footnote 10 above 42 53 (TCA) would respect the above mentioned criterion considered by the Commission, in defining the market. In TA Pooling Case45, The TCA examined the request for individual exemption for the pooling agreement signed among Turkish Airlines, Israel Airlines, Kingdom of Jordan Airlines and Egypt Airlines. In its decision, the Authority determined the relevant market as scheduled and non scheduled air transportation market. In the TPAEA Case46, an investigation has been carried out about the Turkish Private Aviation Enterprises Association, claimed to be fixing minimum prices for its members. In this Case, as for the relevant market, The Authority differentiated between first, domestic and international lines, and second scheduled and non-scheduled flights market. 1.2. The Geographic Market The city pair definition is also used in geographic market definition. As in the product market this geographic market can be limited to one city pair or may be extended to include all the destinations where a network operates. The same principle, holds for geographic market definition, that as far as the demand substitution is concerned about the geographic market consists of O&D pair. The definition of geographic market could be explained by the concept of “city-pair”. City-pair is the line which, the city of departure is the starting point and the city of arrival is the end point. So the geographic market can be defined as the flight lines including the cities in or out of Turkey, where the flight has been realized. 45 46 TA Pooling Case, Turkish Competition Authority, 13.02.2001, No: 01-08/73-21 TPAEA Case, Turkish Competition Authority, 17.07.2001, No: 01-33/329-93 54 APPENDIX 2 COMPETITIVITY ANALYSIS In this section, Michael Porter47’s “diamond” will be used to show the elements of industry structure. Charter flights are not in the market yet, so only the scheduled flights are taken into consideration in this analysis. Entry Barriers Ground Handling, Catering, Fuel, Airplane Producers, Airports, Maintenance Service Provider (TA) Scheduled Domestic Flight Providers Threat of New Entrants Bargaining Power of Suppliers Determinants of Supplier Power Bargaining Power of Buyers Turkish Airlines Individual passengers, travel agencies, other airline companies for connecting flights. Intensity of Rivalry Threat of Substitutes Determinants of Buyer Power Intermodal competition bus companies, railroad, charter Determinants of Substitution Threat 47 “Competitive Advantage” by Michael Porter (1985), Free Press, New York (p.6) 55 1. ENTRY BARRIERS Inflexible supply requirement The scheduled airlines can not change their supply capacity easily according to demand conditions as a scheduled flight once published should continue throughout the pre-determined period. Licensing and safety regulations It has not been mentioned as an important barrier since all of the current airlines have easily fulfilled the criteria. Brand identity Brand identity is important while the industry is one where the security reputation is very important. Switching cost There is no important switching cost for individual customers, but for tour operators who have already published their advertisements, their might be some. Capital requirement Very high as the price of main capital good (airplane) is very high although airlines have to use highly qualified personal which increases labor costs. Fortunately, leasing and hiring could be considered as alternative sources of capital. Legal infrastructure The main legal arrangement regulating the Turkish domestic passenger flights market is the “Regulation for Commercial Air Transportation Operators” published in the Official Gazette dated 13 July 1992 with the last amendments and modifications. The objective of the regulation is to arrange all the commercial air transportation activities performed by public or private undertakings to make scheduled or unscheduled flights to carry passengers, freight and mail in response of a price inside Turkish air zone or between Turkey and foreign countries. According to the Article 16 of the Regulation, the operator must have enough financial power depending on the quality and scale of the field of activity. In this framework, the operators who will make scheduled or unscheduled flights in domestic or international lines with planes having 100 or more seat capacity, must have at least one million US Dollars capital per plane. This condition is not valid for those companies, where 51% of the capital is owned by public institutions. Article 18 of the Regulation determines the minimum number of air vehicles, operators must provide, depending on the field of activity. According to this article, (a) the operators who will make scheduled flights in domestic or international lines with planes having 100 or more seat capacity, must have at least 5 planes either property or for rent. (b) This minimum requirement is 2 planes for the ones who will make unscheduled flights. (c) The companies who 56 will make scheduled or unscheduled flights only in domestic lines must have 2 planes as well. If all the planes mentioned in (a) are rented, then the operator must give a certain and indefinite bank guarantee letter of 3 million US Dollars; if some are property, some are rented, then a bank guarantee letter of 250.000 USD is asked for each plane, not exceeding 1 million USD in total. If all the planes are property, no bank guarantee is asked. For clause (b), these figures are in order: 1.500 thousand USD, and 100 thousand USD for each plane not exceeding 500 thousand in total. And finally for clause (c), the figures are in order: 250 thousand USD and 50 thousand per plane not exceeding 100 thousand USD in total. II. RIVALRY DETERMINANTS Industry growth As could be seen from Table-4, with the opening of domestic lines to competition, a market growth of 2.172.182 passenger has been created in the time period between November 2003 and July 2004. This market did not exist before, because in the same period TA has carried 1.029.343 more passengers compared to the previous year. This means that the new entrants have not created a decrease in TA’s passenger potential. In other words, the market has not been only reallocated but at the same time, a net growth in the market has been experienced. Fixed Cost / Value added cost Offices, in the cities where they are serving. Fixed airport usage cost. Airplane maintenance costs. Intermittent over capacity The cost of airplane flying with one passenger or full is the same. Although the cost of airline companies for hiring stuff for ground services and technical services decline rapidly as the number of flight from or to the same airport increase. Product differences The slots (time and flight) constitute an important product difference especially for time sensitive passengers. In-flight service can be seen as a product difference however in the domestic market since it is mainly short haul flights this has not been mentioned as an important issue. Brand identity As it is mentioned before brand identity may play an important role as safety reputation of an airline is important. Switching cost There no important switching cost for individual customers but for tour operators who have already published their advertisements, their might be some. 57 Concentration It is a concentrated industry in nature since there are not too many undertakings. Too much competition on some specific routes and not enough competition on others may cause problems. Diversity of competitors It may be divers in other countries like US where on the same O&D pair very different operators such as big network operators and small regional operators compete. But in Turkey there is no such distinction. Exit Barriers There are no sunk costs as the airplanes which constitute the major portion of the cost can be easily resold. License fee can be considered as a sunk cost however, compared to the scale of the industry this is not considered as a major issue. III. DETERMINANTS OF SUPPLIER POWER Differentiation of inputs Unfortunately the most important two inputs which are ground handling and technical maintenance lack competition. The former characterizes as a duopoly and the latter as a monopoly. Thus, there is no differentiation of inputs especially for the entrant. Where as the dominant incumbent not only owns the monopoly technical maintenance provider but also has the license two self handling. Because of the low level of possible differentiation of inputs there is a little room for price or quality differentiation. Switching costs of suppliers and firms in the industry Again, because of the lack of the different suppliers there is no room for switching. However the switching cost from one duopoly provider to the other at times may artificially be increased as a result of duopolistic peace between the two duopolistic providers. Presence of substitute inputs Because of the regulatory entry barriers, substitute inputs are not available. There is a possibility of self handling. However, the very high capital requirement and sunk costs made this option undesirable for relatively small fleets of entrance. Supplier concentration It is very high. Importance of volume to supplier There is no volume discounts. Impact of inputs on cost or differentiation There would be an important impact, if there was room for differentiation of inputs. 58 Threat of forward integration relative to threat of backward integration by firms in the industry Treat of backward integration is greater as self handling is a possible option for airline companies. However this does not mean that forward integration is not possible. IV. DETERMINANTS OF SUBSTITUTION THREATS Relative price performance of substitutes The most important substitute for domestic air travel in Turkey is upper segment bus companies. Their relative price performance is very high, as a result of fierce competition in the bus market. Switching cost The most important switching cost between land and air transport is the time factor, especially for time sensitive customer segment. Buyer propensity to substitute For time sensitive high income level customers the propensity is low. Price is a very important factor especially for long haul travel where passengers have showed a cleat preference for air travel as the price of airlines approached price of buses. In addition, because of the low road safety in Turkey customers tend to substitute air travel to land. V. DETERMINANTS OF BUYER POWER Bargaining leverage Buyer Concentration vs. firm concentration There is no buyer concentration Buyer volume Potentially, there is a very high buyer volume as Turkey is a big country with high population. However, since the low prices in the domestic air travel have only been introduced with the entry of new companies, people are slowly getting used to air travel. But the figures have showed that only one year after the entry buyer volume has increased buy 60 %. Buyer switching costs relative to firms switching costs Buyer switching cost is very low especially for individual passengers. Buyer information This is not a problem as it is not any information sensitive sector. Ability to backward integration This is an important issue as the big tour operators tend to either their own airline company or prefer to charter their own planes. Pull-through It is a possibility to cancel reservations however airline companies try to protect them selves buy charging cancellation fees. In times of natural disaster or war, this might create a big problem as big volumes of buyers may pull – through. Price Sensitivity 59 Price / Total Purchases Although the introduction of low price domestic flights has dramatically increased the number of passengers, because it is a very new market we do not have price sensitivity (elasticity data). Product differences New city pairs introduced buy new entrants have created new products where before all passengers had to use TA Hub and spoke system. Brand identity The brand identity is important for airline sector. However, in Turkey the low prices introduced by new entrants have showed that even totally unknown brand have attracted customers. That showed that price sensitivity is more important than brand identity. Impact on quality / performance For time sensitive passengers performance issues such as delays may be more important than price however we do not have available data to analyze this impact. Buyer profit For big tour operators profit margins of having it on airline company or exclusive big volume deals are high. This may affect their choice of company. Travel agencies in Turkey usually both sell big tours and individual airline tickets. The volume discounts they make buy one may be used to cross subsidize the other. Decision makers incentives Travel agencies tend to make exclusive deals or work as the agencies of specific airline companies. In which case they affect the choice of airline company. VI. THREAT OF NEW ENTRANTS Despite the existence of entry barriers that are mentioned before there is a threat of new entrants as there are other companies who had already acquired a license and made necessary investments. This threat seems to affect industry in a positive way where the new entrants are keeping the prices low and incumbent is entering buy increasing its capacity buy acquiring 51 new airplanes. VII. BARGAINING POWER OF SUPPLIERS Although the duopoly situation of ground handling and the monopoly of technical maintenance are not desirable market structures, the existing industry players do not seem to be negatively influenced. Although the concentrated suppliers do possess a bargaining power, in the growing market the entry of new players triggered a fierce competition between the two, which in turn prevented the suppliers to abuse their power. VIII. THREAT OF SUBSTITUTES Although for non time-sensitive low income passengers the buses are still preferred substitutes, the time disadvantage of bus companies lower that threat. Other transport means such as trains and sea travel are relatively underdeveloped. Thus are not adequate substitutes in Turkey. 60 IX. BARGAINING POWER OF BUYERS Travel agencies and tour operators do possess bargaining power. However, this fact at moment is not negatively influencing the industry. However, industry players who are either vertical integrated or who have organic ties with the tour operators do have an advantage over the other players. The last point to mention about this Regulation is the necessity to get approval from the Ministry of Transportation for the pricelists and timetables. Absolute Cost Advantages Learning curves There is no big proprietary learning curve however, because of the specific nature of the airline industry there are some unique advantages of being in the market a long time such as historical slot rights granted to Turkish Airlines. Access to necessary inputs Turkish Airlines has a very important advantage as all the technical maintenance services are being provided by the company. Turkish airlines although has a greater access to qualified personal, as being state owned company it can offer better job prospect. airline industry has a very unique nature where an airline can fly to an existing and active airport. And there are capacity restraints in airports not only in terms of allocated slots but although in terms of desk and service space in the terminal buildings. Capital financing advantage Turkish Airlines has the government financing in guarantee and therefore does not have to make Eurocontrol fees immediately, which constitute a very big item. Access to distribution It has not been stated as a hinder. Government policy Although the governments policy is to increase the competition in the sector, because of the state of nature of Turkish airlines it may be seen as a barrier. Government policy indirectly affects the industry as the licensing conditions for ground handling impedes competition in that sector as well as the airport usage problems. Expected retaliation Existing dominant operator Turkish Airlines has many means to retaliate which from slot allocation that is currently under the control of Turkish airlines to lower the prices on the routes that are serviced by competitors and cross subsidies it by the routes that are not serviced. 61 BIBLIOGRAPHY BORENSTEIN, S. 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