Contents Table of amendments issued ii Preface iii Chapter 1 Service Planning Guidance Chapter 2 Standard 2-1 – 2-31 Chapter 3 Monitoring Form 3-1 – 3-45 Chapter 4 Monitoring Form Guidance 4-1 – 4-17 Chapter 5 Audit Scheme 5-1 – 5-10 Amendment No. 4 – issued July 2004 1-1 – 1-8 i Table of Amendments Issued Amendment Number Signed Date Amendment No. 1 __________________________ _______________ Amendment No. 2 __________________________ _______________ Amendment No. 3 __________________________ _______________ Amendment No. 4 __________________________ _______________ Amendment No. 5 __________________________ _______________ Amendment No. 6 __________________________ _______________ Amendment No. 7 __________________________ _______________ Amendment No. 8 __________________________ _______________ Amendment No. 9 __________________________ _______________ Amendment No. 10 __________________________ _______________ Amendment No. 11 __________________________ _______________ Amendment No. 12 __________________________ _______________ Amendment No. 13 __________________________ _______________ Amendment No. 14 __________________________ _______________ Amendment No. 15 __________________________ _______________ Amendment No. 16 __________________________ _______________ Amendment No. 17 __________________________ _______________ Amendment No. 18 __________________________ _______________ Amendment No. 19 __________________________ _______________ Amendment No. 20 __________________________ _______________ Please sign and date to confirm replacement of relevant pages with amendments issued by the Food Standards Agency’s Local Authority Enforcement (Policy) Division. Amendment No. 4 – issued July 2004 ii Preface The Food Standards Agency Framework Agreement has been developed in close partnership with the Local Authorities Coordinators of Regulatory Services (LACORS) and the Local Government Association. The Framework Agreement consists of four elements: ● Food Law Enforcement Standard ● Service Planning Guidance ● Monitoring Scheme ● Audit Scheme The Standard and the Service Planning Guidance set out the Agency’s expectations on the planning and delivery of food law enforcement. These expectations do not derive from new or additional targets but reflect a combination of recognised good practice and existing requirements under statutory Codes of Practice. The Standard and the Service Planning Guidance should be reflected in enforcement service plans operative from 1 April 2001. The Monitoring Scheme builds on existing arrangements under the Official Control of Foodstuffs Directive (89/397/EEC) under which local authorities submit returns on food law enforcement activity to the Food Standards Agency. The revised arrangements apply to returns made in respect of enforcement activity from 1 January 2001. Under the Audit Scheme the Food Standards Agency will be conducting audits of the food enforcement services of selected local authorities taking into account information generated by monitoring arrangements operative from 1 January 2001. Local authorities selected for audit will be assessed against the criteria set out in the Standard. The audit programme will come into operation with effect from 1 April 2001. The operation and scope of the Framework Agreement will be reviewed by a Sub-Group of the Local Authority Enforcement Liaison Group. Amendment No. 4 – issued July 2004 iii Chapter 1: Service Planning Guidance Introduction 1 This guidance provides information on how enforcement service plans should be structured and what they should contain. Service plans developed under these arrangements will provide the basis on which local authorities will be monitored and audited by the Food Standards Agency. This guidance should be read in conjunction with Food Law Enforcement – The Standard, which can be found in Chapter 2. Background 2 The White Paper “The Food Standards Agency – A Force for Change” identified the Food Standards Agency as having a key role overseeing local authority enforcement activities. The Agency will, therefore, be proactive in setting and monitoring standards and auditing local authorities’ enforcement activities in order to ensure this activity is effective and undertaken on a more consistent basis. Powers to enable the Agency to monitor and audit local authorities are contained in the Food Standards Act 1999. 3 Service plans are seen to be an important part of the process to ensure national priorities and standards are addressed and delivered locally. Service plans will also: ● focus debate on key delivery issues; ● provide an essential link with financial planning; ● set objectives for the future, and identify major issues that cross service boundaries; and ● provide a means of managing performance and making performance comparisons. 4 Given the importance of service plans, particularly in the context of the local authority monitoring and audit role of the Food Standards Agency, it was recognised by both central and local government that central guidance on the content of local service plans for food enforcement work would be helpful. The guidance, read in conjunction with Chapter 2 – ‘The Standard’, provides local authorities with a service plan template to ensure that all the areas of the food and feedingstuffs enforcement service covered by the food law enforcement Standard Amendment No. 4 – issued July 2004 1-1 Chapter 1: Service Planning Guidance are included in the plan whilst allowing scope for the inclusion of any locally defined objectives.1 The template will ensure that local authorities will include in their service plans: ● information about the services they provide; ● the means by which they will provide those services, including the various requirements of the Standard; ● the means by which they will meet any relevant performance targets or performance standards set out under, for example, Best Value; ● a review of performance in order to address any variance from meeting the requirements of the service plan. 5 In developing the Standard and this guidance account has been taken of the guidance issued by the Cabinet Office on the balance of local authority enforcement mix.2 That guidance states: ‘The Government recognises that local authority enforcers use various approaches to enforcement work depending on the prevailing circumstances, level of risk, political and stakeholder will and other external influences. We expect local authority enforcers to adopt a balance of techniques and approaches in order to ensure the safety and wellbeing of the public and of the environment and not to rely on any one method. We believe that assisting compliance is every bit as important as detecting non-compliance. The targeting of resources where they are most effective and at areas of highest risk is essential in providing the public with an effective service. It is the desired outcome, which may alter with changing circumstances, that should be the key influence when local authority enforcers are selecting techniques to be used. Attention should be given to longer term as well as short-term outcomes.’ The service plan should, therefore, demonstrate that local authorities are providing a balanced service in this respect. Examples of what might be included under the four common approaches to enforcement in a local authority’s ‘Enforcement Mix’ are given in the table below: 1 For the purposes of this guidance ‘food’ is defined as covering a local authority department’s service covering either food hygiene, food standards or feedingstuffs work or a combination of those activities. 2 An Introductory guide to Performance Management in Local Authority Trading Standards and Environmental Health Enforcement Services. Amendment No. 4 – issued July 2004 1-2 Chapter 1: Service Planning Guidance Demand Driven Inspection Driven Requests for advice Inspection programme Food complaints Targeted inspections Home Authority Principle Sampling programme for analysis/examination as required by any national, EC, regional or local programmes Investigation of food poisoning notifications and outbreak control Food Hazard Warnings Education Driven Intelligence Driven Inspection programme Sampling Targeted inspections Scientific and technical developments Home Authority Principle Inspection programme Food hygiene courses Targeted inspections Public awareness campaigns British Cattle Movement Service referrals Partnerships with business, the voluntary sector and other public bodies Meat Hygiene Service referrals Home Authority Principle Food poisoning notifications Food complaints Food Hazard Warnings Liaison and partnerships 6 The Best Value framework also has a central role to play in helping local authorities to plan and deliver their services. The requirements of Best Value and effective food safety enforcement are not separate or exclusive. Local authorities’ food functions do not fall outside Best Value and authorities should approach their requirements under Food Safety and Local Government legislation in an integrated way. Local authorities should utilise the Best Value framework alongside the Standard and the service planning guidelines on pages 1-5–1-8 of this document to help plan and deliver their food law enforcement services. Common format 7 Service plans are an expression of local authorities’ own commitment to the development of the food service. However, it is also important to consider the use made of the plans by the Food Standards Agency which will need information about local authority food law enforcement activities in a common format to enable it to assess local authorities’ delivery of the service. In addition, service plans will be of use to other local authorities who will find analysis and comparison of their relative performance greatly facilitated by a common format. The common format will be of particular use to local authorities in their preparations for a fundamental performance review under the local government Best Value agenda. The guidelines are therefore structured in terms of a common format – with chapter and subject headings specified – and a general description of the content that Amendment No. 4 – issued July 2004 1-3 Chapter 1: Service Planning Guidance should form part of each. There is no intention to remove local authority flexibility to include additional items under particular headings, for instance, particular surveys or initiatives associated with Best Value and benchmarking exercises that may have been undertaken or are planned. 8 It is recognised that most local authorities have been developing service plans for many years and may have corporate styles or templates that they wish to maintain. It is also recognised that some local authorities undertake the planning and review processes at separate times and issue the results of review as a separate document. While there is flexibility for local authorities to continue with a corporate format, they should ensure that the information requirements in the guidance are included and separately identifiable in their service planning documents. 9 In summary, the recommended format for food enforcement service plans is as follows: Section 1 Section 2 Section 3 Section 4 Section 5 Section 6 – – – – – – Service Aims and Objectives Background Service Delivery Resources Quality Assessment Review Detailed guidance on the content of the plan in each of these areas is set out overleaf. Member Approval 10 Food Service Plans should be submitted to the relevant member forum for approval to ensure local transparency and accountability. Amendment No. 4 – issued July 2004 1-4 Chapter 1: Service Planning Guidance Food Service Plan Guidance 1. Service Aims and Objectives 1.1 Aims and Objectives A statement of the service’s aims and objectives. 1.2 Links to corporate objectives and plans This section should identify how the food service plan fits into the Authority’s corporate planning process, including for example Best Value Performance Plans and how it plays its part in meeting the Authority’s objectives. It should also identify any cross linkage with other plans that have been developed by the Authority. 2. Background 2.1 Profile of the Local Authority This section should include details of the population, the size and nature of the Authority. 2.2 Organisational Structure A simple chart showing the council services and committee structure which shows where the food service fits in. The structure should identify the manager/s responsible for the food service delivery and the officer/s with specialist responsibility for food hygiene, food standards, and/or feedingstuffs if different, and the provision made for specialist services provided, for example, by public analysts and food examiners. 2.3 Scope of the Food Service A brief statement that sets out the scope of the responsibilities and service provided. This should identify where areas of the food service are provided by another organisation e.g. contractors. The Authority should also describe any other services that are delivered alongside the food service e.g. health and safety inspections. 2.4 Demands on the Food Service This section should include a brief outline of the premises profile and identify the number of approved/licensed or registered premises in the Authority’s area. It should also identify any particular local requirements associated with specialist or complex processes. The section should detail the service delivery points used by the Authority and the times at which the service is available from these points. This section also enables the Authority to describe any external factors that may impact on their service. For example, this may include the % of business owners whose first language is not English, the % of food premises that are manufacturing foods, imported food responsibilities, or seasonal activities. 2.5 Enforcement Policy A brief reference statement to the Authority’s documented enforcement policy. Amendment No. 4 – issued July 2004 1-5 Chapter 1: Service Planning Guidance 3. Service Delivery 3.1 Food and Feedingstuffs Premises Inspections A statement in relation to the Authority’s policy on inspection including details of the food inspection programmes to be undertaken. This should include the premises profile, the numbers of inspections programmed, an estimation of the number of revisits that will be made, and an estimation of resources required e.g. staffing. The plan should also detail any targeted inspection activity that the Authority intends to carry out including any extra resources this may require. The Authority should identify any priorities relating to nationally or locally driven outcomes, such as compliance with new legislation or improved compliance with existing legislation. The section should include, where appropriate, the arrangements the Authority has made to ensure that they have access to adequate expertise to enable competent inspection of any specialised processes identified in Section 2. 3.2 Food and Feedingstuffs Complaints A statement in relation to the Authority’s policy regarding the investigation of food complaints including an estimation based on previous years’ trends of the likely demand on the service and an estimation of the resources required. 3.3 Home Authority Principle A statement in relation to the Authority’s policy on the Home Authority Principle including an estimation of the resources required in relation to meeting and advising those businesses for whom it acts as home authority or originating authority and responding to enforcing authority enquiries. 3.4 Advice to Business A statement in relation to the Authority’s policy regarding advice to business including an estimation of the number of contacts from business and the resources necessary to provide the service. This section should include, where appropriate, any input the Authority has to business partnerships or forums. 3.5 Food and Feedingstuffs Inspection and Sampling A statement in relation to the Authority’s sampling policy including the basis of the sampling programme and an estimate of the numbers of samples that will be submitted in relation to complaints, and any relevant resource allocation including staffing. It should also detail the arrangements that the Authority has made for the analysis and/or examination of the samples. 3.6 Control and Investigation of Outbreaks and Food Related Infectious Disease A statement in relation to the Authority’s policy on the investigation of food poisoning notifications and outbreak control including an estimation based on previous years’ trends of likely demand on the service and an estimation of the resources required. Amendment No. 4 – issued July 2004 1-6 Chapter 1: Service Planning Guidance 3. Service Delivery (continued) 3.7 Food Safety Incidents A statement in relation to the Authority’s policy on handling food hazard warnings to confirm that it complies with the relevant Food Safety Act Codes of Practice; an estimation of the likely demand on the service and an estimation of the resources required. 3.8 Liaison with Other Organisations The Authority should set out the arrangements it has made to ensure that enforcement action taken in its area is consistent with those of neighbouring local authorities. This section should include: ● any liaison the Authority has with other authorities; ● any representation on Government working groups or committees; ● liaison with professional body working groups; ● liaison and involvement/participation with LACORS advisory groups and similar or related bodies; ● any formal liaison with voluntary groups and other public sector bodies e.g. Health Authorities; ● any formalised liaison with other services within the Authority e.g. review of building control applications; ● any commitment to local/regional liaison groups. An estimation of the resource allocation should be included. 3.9 Food and Feedingstuffs Safety and Standards Promotion A statement of any food safety promotional work which the Authority intends to carry out in the year and the measures it will use to evaluate its effectiveness, including an estimate of the resource allocation including staffing to undertake this work. 4. Resources 4.1 Financial Allocation This section should set out the overall level of expenditure involved in providing the service and examine the trend of growth or reduction in real terms. Detail shall be provided in terms of the non-fixed costs including staffing, travel and subsistence, equipment including investment in IT, sampling budgets and the financial provision made by the Authority for any legal action necessary as part of their enforcement function. 4.2 Staffing Allocation A statement of the number of staff working on food law enforcement and related matters (in terms of full time equivalents). These figures should be expressed in terms of levels of competency with reference to the appropriate Food Safety Act Codes of Practice, including support staff. 4.3 Staff Development Plan A statement in relation to any relevant ongoing training, including that to be provided in-house and externally for authorised officers in the year ahead. Amendment No. 4 – issued July 2004 1-7 Chapter 1: Service Planning Guidance 5. Quality Assessment 5.1 Quality Assessment A statement specifying the measures to be taken to assess the quality of the Authority’s service including any relevant monitoring arrangements developed by the Authority to assess performance against the Standard. The Authority will also wish to include details of any externally accredited or self assessment models used such as the EN 9000 series, EN 45004, IIP, Peer review, Charter mark and European Foundation for Quality Management’s Excellence Model, including the scope of the awards or assessments. 6. Review 6.1 Review against the Service Plan The Authority should set out the process of the review. 6.2 Identification of any Variation from the Service Plan The review should identify where the Authority was at variance from their service plan and, where appropriate, the reasons for that variance. The Authority may determine that additional work it has carried out in other areas of the enforcement mix has achieved the same objective. This should be clearly identified in this part of the plan. 6.3 Areas of Improvement The Authority should set out any relevant improvement plan or service development identified as necessary by the review or the quality assessment. The review should include information on the previous year’s performance against the service plan and any specified performance targets and performance standards and targeted outcomes. Amendment No. 4 – issued July 2004 1-8 Chapter 2: The Standard Introduction This guidance brings together the obligations on food law enforcement services arising from existing legislation and related guidance and sets out the requirements for the planning, management and delivery of local authority food law enforcement services. The Standard 1 Scope This Standard specifies the arrangements to be put in place and operated by an Authority for the enforcement of food hygiene, food standards, feedingstuffs and imported food legislation. The Standard is applicable to those activities which should be included in an Authority’s food service. The legislation, Codes of Practice and other documents referred to in this Standard are listed in the annex to the Standard. 2 Terms and definitions For the purposes of this Standard the following terms and definitions apply. 2.1 Authority local authority whose responsibilities cover either food hygiene, food standards or feedingstuffs law enforcement, or a combination of those activities. This also includes port health authorities and authorities with points of entry for imported foods or feedingstuffs. 3 Organisation and Management 3.1 The Authority shall draw up, document and implement a service delivery plan in accordance with the Service Planning Guidance in Chapter 1. 3.2 A performance review shall be carried out by the Authority at least once a year based on the service delivery plan, documented and submitted for appropriate member approval. Amendment No. 4 – issued July 2004 2-1 Chapter 2: The Standard 3.3 Any variance in meeting the service delivery plan shall be addressed in the subsequent year’s service arrangements. 4 Review and Updating of Documented Policies and Procedures 4.1 The Authority shall ensure that all documented policies and procedures for each of the enforcement activities covered by this Standard are reviewed. NOTE: This should normally be at regular intervals and whenever there are changes to legislation or centrally issued guidance. 4.2 The Authority shall set up, maintain and implement a control system for all documentation, which may be in electronic format, relating to its enforcement activities. The system shall ensure that: a) up to date copies of the appropriate documentation including legislation and guidance are available at all relevant locations and to all relevant staff; b) all changes to documents or amendments to documents are covered by the correct authorisation and are carried out without undue delay to ensure timely availability; and c) superseded documents are removed from use throughout the Authority. 5 Authorised Officers 5.1 The Authority shall set up, maintain and implement a documented procedure for the authorisation of officers based on their competence and in accordance with the relevant Food Safety Act Code of Practice and any centrally issued guidance. 5.2 The Authority, where it is responsible for the enforcement of food hygiene, food standards and/or feedingstuffs legislation, shall appoint an officer/s with specialist knowledge to have lead responsibility for that legislation. Where the Authority has specific responsibilities, for example it is a UK point of entry or it has establishments approved under product specific legislation, it should ensure that officers have the necessary specialist knowledge. 5.3 The Authority shall appoint a sufficient number of authorised officers to carry out the work set out in the approved service delivery plan and they shall have suitable qualifications, training and experience consistent with their authorisation and duties in accordance with the relevant Food Safety Act Code of Practice. 5.4 The Authority shall set up, maintain and implement a documented training programme. The Authority shall ensure the training of all authorised officers Amendment No. 4 – issued July 2004 2-2 Chapter 2: The Standard and appropriate support staff in the technical and administrative aspects of the work in which they will be involved. Where training is provided, details of the content and objectives of the course, the duration and any assessment made of that training shall be maintained on file. The training given shall depend upon the ability, qualifications, experience and responsibility of persons involved and their level of authorisation. 5.5 Records of relevant academic or other qualifications, training and experience of each authorised officer and appropriate support staff shall be maintained by the Authority in accordance with the relevant Food Safety Act Code of Practice. 6 Facilities and Equipment 6.1 The Authority shall make available the necessary facilities and equipment to permit all activities associated with the service to be carried out. 6.2 The Authority shall set up, maintain and implement a documented procedure to ensure that equipment is properly maintained and calibrated, and removed from service when found to be defective. 6.3 Relevant information about the equipment shall be recorded. NOTE: This should normally include identification, calibration status and the results of any in service checks. 6.4 Any computer software package or other method of record administration used by the Authority shall be capable of providing any information reasonably requested by the Food Standards Agency. Such systems shall be operated in such a way so as to be able to provide required information to the Agency. 6.5 The Authority shall set up, maintain and implement appropriate back up systems for any electronic databases and systems or documented procedures which have been designed to minimise the risk of corruption or loss of information held on its databases. The Authority should ensure that reasonable security measures are in place to prevent access and amendment by unauthorised persons. 7 Food and Feedingstuffs Premises Inspections 7.1 The Authority shall carry out food hygiene, food standards and feedingstuffs inspections of premises in their area, at a frequency which is not less than that determined under the inspection rating system set out in the relevant legislation, Food Safety Act Code of Practice or other centrally issued guidance. Amendment No. 4 – issued July 2004 2-3 Chapter 2: The Standard 7.2 The Authority shall inspect, approve, register, and license relevant premises in accordance with the relevant legislation, Food Safety Act Codes of Practice, centrally issued guidance and the Authority’s policies and procedures. NOTE: Premises includes any ship or aircraft of a description specified in the schedule to the Food Safety (Ships and Aircraft) (England and Scotland) Order 2003 and the Food Safety (Ships and Aircraft) (Wales) Order 2003 and the Food Safety (Ships and Aircraft) (Northern Ireland) Order 2004. 7.3 The Authority shall assess the compliance of premises and systems in their area to the legally prescribed standards. NOTE: In assessing compliance, the Authority shall give due consideration to any relevant Industry Guides to Good Hygiene Practice and have regard to any other relevant centrally issued guidance. The Authority shall take appropriate action on any non-compliance found, in accordance with the Authority’s enforcement policy. 7.4 The Authority shall set up, maintain and implement documented inspection procedures for the range of inspections it carries out. 7.5 Observations made and/or data obtained in the course of an inspection shall be recorded in a timely manner to prevent loss of relevant information. Officers’ contemporaneous records of inspections shall be legible and stored in such a way that they are retrievable. 8 Food, Feedingstuffs and Food Premises Complaints 8.1 The Authority shall set up, maintain and implement a documented policy and procedure(s) in relation to complaints about food and feedingstuffs that originate within the UK, and those foods and feedingstuffs originating from other EU member states, or from third countries and in relation to complaints against food premises. Procedures should cover any referral arrangements to inland authorities and/or authorities with responsibility for imported food and feedingstuffs controls at the UK point of entry. 8.2 The Authority shall investigate complaints received in accordance with the relevant Food Safety Act Code of Practice, centrally issued guidance and the Authority’s policies and procedures. 8.3 The Authority shall take appropriate action on complaints received in accordance with the Authority’s enforcement policy. Amendment No. 4 – issued July 2004 2-4 Chapter 2: The Standard 9 Home Authority Principle 9.1 The Authority shall provide advice to businesses on legal compliance where they act as home and/or originating authority. 9.2 The Authority shall have regard to any information or advice it has received from any liaison with home and/or originating authorities. 9.3 The Authority shall liaise with the home and/or originating authority of a business whose food/feed and/or premises have been inspected and offences identified which are, or appear to be, associated with the business’s centrally defined policies and procedures. 9.4 During a complaint investigation, the Authority shall liaise with the home and/or originating authority regarding matters which are or may be associated with the business’s centrally defined policies or procedures. 9.5 The Authority shall liaise with the home and/or originating authority of a business in relation to any unsatisfactory samples which are or may be associated with the business’s centrally defined policies or procedures. 9.6 The Authority, having initiated liaison with any home and/or originating authority, shall notify that authority of the outcome. 10 Advice to Business 10.1 The Authority shall work with businesses to help them comply with food and feedingstuffs legislation. For example this may include: 11 ● running training courses/seminars; ● on the spot advice during routine visits and inspections; ● the provision of advice lines; ● Business Information Sheets; ● responding to queries; and ● dialogue with business through local business partnerships or similar forum. Food and Feedingstuffs Premises Database 11.1 The Authority shall set up, maintain and implement a database of the food and feedingstuffs premises in its area. Amendment No. 4 – issued July 2004 2-5 Chapter 2: The Standard 11.2 The Authority shall set up, maintain and implement a documented procedure to ensure that its food and feedingstuffs premises database is accurate and up to date. 12 Food and Feedingstuffs Inspection and Sampling 12.1 The Authority shall ensure that food and feedingstuffs are inspected in accordance with relevant legislation, Food Safety Act Codes of Practice and centrally issued guidance to ensure that food and feedingstuffs meet legally prescribed standards. 12.2 The Authority shall take appropriate action on any non-compliance found in accordance with the Authority’s enforcement policy. 12.3 The Authority shall set up, maintain and implement documented procedures for the inspection of food and feedingstuffs. 12.4 The Authority shall set up, maintain and implement a documented sampling policy and programme that shall accord with any centrally issued or relevant guidance, and relevant Food Safety Act Code of Practice and shall include reference to its approach to any relevant national sampling programme centrally co-ordinated by the Food Standards Agency. NOTE: The Authority should consider the nature of its food and feedingstuffs establishments, and where applicable the nature of imported foods and feedingstuffs, and also have regard to any relevant sampling programme centrally co-ordinated by LACORS and the HPA and in Scotland, SFELC (the Scottish Food Enforcement Liaison Committee), in Wales the Welsh Food Microbiological Forum and the Welsh National Public Health Service and in Northern Ireland, the Public Health Laboratory. 12.5 The Authority shall set up, maintain and implement documented procedures for the procurement or purchase of samples, continuity of evidence and the prevention of deterioration or damage to samples whilst under their control in accordance with the relevant Food Safety Act Code of Practice and centrally issued guidance. 12.6 The Authority shall carry out sampling in accordance with its documented sampling policy, procedures and programme. 12.7 The Authority shall take appropriate action in accordance with its enforcement policy where sample results are not considered to be satisfactory. Amendment No. 4 – issued July 2004 2-6 Chapter 2: The Standard 12.8 The Authority shall, where appropriate, ensure a Public Analyst, and/or Agricultural Analyst is appointed to carry out examinations and analyses of food and feedingstuffs samples. In making these appointments all relevant legal requirements and Food Safety Act Codes of Practice shall be satisfied. All samples for examination should be submitted to a Food Examiner at a laboratory accredited for the purpose of examination. 13 Control and Investigation of Outbreaks and Food Related Infectious Disease 13.1 The Authority shall set up, maintain and implement a documented procedure which has been developed in association with all relevant organisations in relation to control of outbreaks of food related infectious disease in accordance with relevant central guidance. 13.2 The Authority shall set up, maintain and implement a documented procedure which has been developed in accordance with centrally issued guidance, and in association with all relevant organisations for the investigation of notifications of food related infectious disease. 13.3 All records relating to the control and investigation of outbreaks and food related infectious disease shall be kept for at least 6 years. 14 Food Safety Incidents 14.1 The Authority shall set up, maintain and implement a documented procedure for initiating and responding to food hazard warnings, in accordance with the relevant Food Safety Act Code of Practice. For UK points of entry, this procedure should also address RASFF notifications and relevant EC decisions. This procedure shall also include out of hours contact arrangements. 14.2 The Authority shall maintain a computer system capable of receiving food hazard warnings. 14.3 The Authority shall document its response to and the outcome of each food hazard warning. 14.4 The Authority shall set up, maintain and implement a documented procedure for responding to food safety incidents. NOTE: Food safety incidents might be notified as part of the food hazard warning system (see 14.1 above) or as a separate notification from the Food Standards Agency. Amendment No. 4 – issued July 2004 2-7 Chapter 2: The Standard 14.5 The Authority shall notify the Food Standards Agency of any serious localised incident or a wider food safety problem in accordance with the Food Safety Act Codes of Practice or feedingstuffs legislation. 15 Enforcement 15.1 The Authority shall set up, maintain and implement a documented enforcement policy, in accordance with the relevant Food Safety Act Codes of Practice, the Enforcement Concordat and other official guidance, approved by the relevant Local Authority Member forum. NOTE: The enforcement policy or an accurate summary should be readily available to the public and food businesses in the Authority’s area. 15.2 The Authority shall set up, maintain and implement documented procedures for follow up and enforcement actions in accordance with the relevant Food Safety Act Codes of Practice and official guidance. 15.3 The Authority shall carry out food law enforcement in accordance with the relevant Food Safety Act Codes of Practice and centrally issued guidance. 15.4 All decisions on enforcement action shall be made following consideration of the Authority’s enforcement policy. The reasons for any departure from the criteria set out in the enforcement policy shall be documented. 16 Records and Inspection Reports 16.1 The Authority shall maintain up to date accurate records in retrievable form for all food and feedingstuffs premises in its area and relevant checks on imported food and feedingstuffs in accordance with Food Safety Act Codes of Practice and centrally issued guidance. These records shall include reports of all inspections and visits and the determination of compliance with legal requirements made by the authorised officer, details of action taken where non-compliance was identified, details of any enforcement action taken, results of any sampling, details of any complaints and any action taken, and also relevant food and/or feedingstuffs registration, approval and licensing information. 16.2 All records shall be kept for at least 6 years unless they have been marked for longer retention because of litigation or Local Government Ombudsmen review. Amendment No. 4 – issued July 2004 2-8 Chapter 2: The Standard 17 Complaints About the Service 17.1 The Authority shall set up, maintain, implement and make readily available to the public and the food and feedingstuffs businesses in its area, a documented complaints procedure regarding complaints about the service. 17.2 The Authority shall investigate complaints received in accordance with the relevant centrally issued guidance. 17.3 A record shall be made of all complaints received and of the actions taken by the Authority in response to those complaints. 18 Liaison with Other Organisations 18.1 The Authority shall put in place liaison arrangements with neighbouring authorities and any other appropriate body aimed at facilitating consistent enforcement in accordance with the relevant Food Safety Act Code of Practice and centrally issued guidance. 19 Internal Monitoring 19.1 The Authority shall set up, maintain and implement documented internal monitoring procedures in accordance with the relevant Food Safety Act Code of Practice and centrally issued guidance. 19.2 The Authority shall verify its conformance with this Standard, relevant legislation, the relevant Food Safety Act Codes of Practice, relevant centrally issued guidance and the Authority’s own documented policies and procedures. 19.3 A record shall be made of all internal monitoring. This should be kept for at least 2 years. 20 Third Party or Peer Review 20.1 The Authority shall participate in any appropriate third party or peer review process against the Standard. 21 Food and Feedingstuffs Safety and Standards Promotion 21.1 The Authority shall promote food and feedingstuffs safety and standards. For example this may include: ● food safety and standards awards or competitions; ● participation in co-ordinated food and feedingstuffs safety and standards campaigns; Amendment No. 4 – issued July 2004 2-9 Chapter 2: The Standard ● partnerships with voluntary organisations, the community and other agencies with a view to targeting specific groups; ● targeted dissemination of information on food and feedingstuffs safety and standards issues; ● supporting food safety and standards training in schools and colleges; ● raising awareness of imported food controls. 21.2 The Authority shall maintain records of its food and feedingstuffs safety and standards promotions. Amendment No. 4 – issued July 2004 2-10 Chapter 2: The Standard Annex Legislation This Annex provides a list of official guidance only. Information on food legislation can, however, be found in ‘Food Law’ and ‘Food Law in Scotland’. ‘Food Law’ is available on the Food Standards Agency website at www.food.gov.uk/enforcement/foodlaw and is regularly updated. ‘Food Law in Scotland’ is also available on the website. These documents have been produced as a general guide and cannot be treated as an interpretation of the law. Authorities can update the list of legislation from, among other places, the Stationery Office Weekly List or standard reference legal textbooks. Food Safety Act 1990 Codes of Practice No.1 Responsibility for Enforcement of the Food Safety Act 1990. Issued1991. ISBN 0-11-321354-9. No.2 Legal Matters. Issued 1991. ISBN 0-11-321353-0. No.3 Inspection Procedures - General. Issued 1991. ISBN 0-11-321355-7. No.4 Inspection, Detention and Seizure of Suspect Food. Issued 1991. ISBN 0-11-321350-6. No.5 The Use of Improvement Notices (Revised 1994). ISBN 0-11-321777-3. No.6 Prohibition Procedures. ISBN 0-11-321349-2. No.7 Sampling for Analysis or Examination (Revised October 2000).* No.8 Food Standards Inspections (Revised July 1996).* No.9 Food Hygiene Inspections (Revised October 2000).* No.10 Enforcement of the Temperature Control Requirements of the Food Hygiene Regulations. Issued 1991. ISBN 0-11-321465-0. No.11 Enforcement of the Food Premises (Registration) Regulations. Issued 1991. ISBN 0-11-321478-2. No.12 Quick-Frozen Foodstuffs Division of Enforcement Responsibilities: enforcement of temperature monitoring and temperature measurement (Revised February 1994). ISBN 0-11-321793-5. Amendment No. 4 – issued July 2004 2-11 Chapter 2: The Standard No.13 Enforcement of the Food Safety Act 1990 in relation to Crown Premises. Issued 1992. ISBN 0-11-321500-2. No.14 Enforcement of the Food Safety (Live Bivalve Molluscs and Other Shellfish) Regulations 1992. Issued 1994. ISBN 0-11-321695-5. No.15 Enforcement of the Food Safety (Fishery Products) Regulations 1992 and associated Regulations. Issued 1994. ISBN 0-11-321798-6. No.16 Enforcement of the Food Safety Act 1990 in relation to the Food Hazard Warning System (Revised August 1997).* No.17 Enforcement of the Meat Products (Hygiene) Regulations 1994. Issued 1994. ISBN 0-11-321880-X. No.18 Enforcement of the Dairy Product (Hygiene) Regulations 1995 and the Dairy Product (Hygiene) (Scotland) Regulations 1995. Issued 1995. ISBN 0-11-321957-1. No.19 Qualifications and Experience of Authorised Officers (Revised October 2000).* No.20 Exchange of Information between Member States of the EU on routine Food Control Matters. Issued 1996.* Copies of the Codes of Practice may still be obtainable from The Stationery Office. *Codes available only from the Agency’s Local Authority Enforcement Division (LAED) Professional Support Branch. Codes of Practice issued under the Food Safety (Northern Ireland) Order 1991 No.1 Legal Matters. ISBN 0-337-07627-8. No.2 Inspection Procedures - General. ISBN 0-337-07629-4. No.3 Inspection, Detention and Seizure of Suspect Food. ISBN 0-337-07632-4. No.4 The Use of Improvement Notices (Revised). ISBN 0-337-07886-6. No.5 Prohibition Procedures. ISBN 0-337-07633-2. No.6 Sampling for Analysis or Examination (Revised November 2000).* No.7 Food Standards Inspections.* Amendment No. 4 – issued July 2004 2-12 Chapter 2: The Standard No.8 Food Hygiene Inspections (Revised November 2000).* No.9 Enforcement of the Temperature Control Requirements of the Food Hygiene Regulations. ISBN 0-337-07673-1. No.10 Enforcement of the Food Premises (Registration) Regulations. ISBN 0-337-07707-X. No.11 Enforcement of the Food Safety Act 1990 in relation to Crown Premises. ISBN 0-337-07713-4. No.12 Enforcement of the Food Safety (Live Bivalve Molluscs and Other Shellfish) Regulations (Northern Ireland) 1993. ISBN 0-337-07877-7. No.13 Enforcement of the Food Safety (Fishery Products) Regulations (Northern Ireland) 1993. ISBN 0-337-07927-7. No.14 Enforcement of the Food Safety (NI) Order 1991 in relation to the Food Hazard Warning System.* No.15 Quick-Frozen Foodstuffs. Enforcement of Temperature Monitoring and Temperature Measurement. ISBN 0-337-07928-5. No.16 Enforcement of the Dairy Products (Hygiene) Regulations (NI) 1995. ISBN 0-337-37018-4. No.17 Qualifications and Experience of Authorised Officers and Experts (Revised November 2000).* No.18 Exchange of information between Member States of the EU on routine Food Control Matters.* Additional Government Guidance on Enforcement Approach Additives Food Additives Legislation: Guidance Notes – contact Chemical Safety & Toxicology Division (CST), Branch 4. The Sweeteners in Food (Amendment) (England) Regulations 2003 – Guidance Notes – contact Chemical Safety & Toxicology Division (CST), Branch 4. Animal Feed Guidance on the Approval and Registration of Establishments and Intermediaries Operating in the Animal Feedstuffs Sector – contact Chemical Contaminants and Animal Feed Division (CCAFD), Animal Feed Unit. Amendment No. 4 – issued July 2004 2-13 Chapter 2: The Standard Labelling of Feedingstuffs, Additives and Premixtures. Notes and Points on Approval and Registration Numbers. Issued November 2001 – contact CCAFD, Animal Feed Unit. Labelling and Other Requirements for Feed Materials (under the Feeding Stuffs Regulation 2000) – contact CCAFD, Animal Feed Unit. Butchers’ Licensing Guidance Notes – The Food Safety (General Food Hygiene) (Butchers’ Shops) Amendment Regulations 2000. Issued May 2000 – contact Microbiological Safety Division MSD, Branch A. Supplementary Guidance Notes – The Food Safety (General Food Hygiene) (Butchers’ Shops) Amendment Regulations 2000. Issued 15 September 2000 – contact MSD, Branch A. Dairy Guidance notes to be read in conjunction with Code of Practice No.18 on Enforcement of the Dairy Product (Hygiene) Regulations 1995 and the Dairy Product (Hygiene) (Scotland) Regulations 1995 - contact MSD, Branch B. Fishery Products and Live Shellfish Guidance on Fishery Products and Live Shellfish – contact LAED, Hygiene – Technical Support Branch. General Hygiene A guide to food hazards and your business – Identifying and controlling potential food hazards – contact MSD, Branch A. The Food Safety (General Food Hygiene) Regulations 1995 – Guidance on the Regulations – contact MSD, Branch A. Guidance on the Food Safety (Temperature) Control Regulations 1995 – contact MSD, Branch A. Labelling ‘What foods should carry a ‘Use By’ Date?’ – Guidance Notes – contact FLS, Labelling Policy, Claims and Advertising Branch. The Fish Labelling Regulations 2003 – Guidance Notes for England, Scotland Wales and Northern Ireland – contact FLS, Standards & Authenticity Branch. Labelling and Composition of Meat Products – Guidance Notes (September 2003) – contact FLS, Standards & Authenticity Branch. Amendment No. 4 – issued July 2004 2-14 Chapter 2: The Standard The Meat Products Regulations 2003 – Summary Guidance Notes for Butchers – contact FLS, Standards & Authenticity Branch. The Meat Products Regulations 2003 – Summary Guidance Notes for Bakers – contact FLS, Standards & Authenticity Branch. The Cocoa and Chocolate Products Regulations – Guidance Notes (August 2003) – contact FLS, Standards & Authenticity Branch. The Jam and Similar Products Regulations 2003 – Guidance Notes – contact FLS, Standards & Authenticity Branch. The Honey Regulations 2003 – Guidance Notes – contact FLS, Standards & Authenticity Branch. The Specified Sugar Products Regulations – Guidance Notes (July 2003) – contact FLS, Standards & Authenticity Branch. Use of the Name, “Basmati” Rice – Guidance Notes (February 2003) contact FLS, Standards & Authenticity Branch. The Food (Lot Marking) Regulations 1996 – Guidance notes – contact FLS, Labelling Policy, Claims and Advertising Branch. The Food Labelling Regulations 1996 – Guidance notes – contact FLS, Labelling Policy, Claims and Advertising Branch. The Food Labelling Regulations 1996 – Guidance notes on Quantitative Ingredient Declarations (‘QUID’) – contact FLS, Labelling Policy, Claims and Advertising Branch. Guidance notes on nutrition labelling – contact FLS, Labelling Policy, Claims and Advertising Branch. Guidelines for the use of Nutrition Claims in Food Labelling and Advertising – contact FLS, Labelling Policy, Claims and Advertising Branch. Guidance Notes on the Labelling of Food Containing Genetically Modified Soya and Maize (PB4447) – contact Novel Foods Division, Branch B. Guidance Notes on the Labelling Requirements for Alcoholic Drinks – contact FLS, Labelling Policy, Claims and Advertising Branch. Revisions to Guidance Notes on the Labelling of Food Containing Genetically Modified Soya and Maize – contact Novel Foods Division, Branch B. Amendment No. 4 – issued July 2004 2-15 Chapter 2: The Standard Guidance Notes on Novel Foods and Novel Food Ingredients Legislation – contact Novel Foods Division, Branch B. Guidance Notes on Contaminants in Food Regulations 1999 (Aflatoxins) – contact CCAFD, Contaminants Branch 1. Guidance Notes on the Labelling of Food Supplements – contact FLS, Labelling Policy, Claims and Advertising Branch. Clear Food Labelling – contact FLS, Labelling Policy, Claims and Advertising Branch. Criteria for the use of the terms Fresh, Pure, Natural etc in Food labelling – contact FLS, Labelling Policy, Claims and Advertising Branch. Food Labelling – Country of Origin – contact FLS, Labelling Policy, Claims and Advertising Branch. Guidance Notes on the Notification of Marketing of food for Particular Nutritional Uses Regulations 2002- contact FLS, Labelling Policy Claims and Advertising Branch. Meat and Meat Products, Minced Meat and Meat Preparations Guidance Note on the Beef Bones (Amendment) (England) Regulations 1999 and Beef Bones Regulations 1997 – contact BSE Division, OTM Branch. Guidance notes to be read in conjunction with the Food Safety Act 1990 Code of Practice No.17 on the Enforcement of the Meat Products (Hygiene) Regulations 1994 – contact MHD, White Meat Branch. Guidance Notes on the Meat Products (Hygiene) (Amendment) Regulations 1999. Issued March 1999 – contact MHD, White Meat Branch. Guidance to Accompany the Meat Products (Hygiene) (Amendment) (England) Regulations 2000, amending Schedule 2, Part IX, Paragraph 2 of the Meat Products (Hygiene) Regulations 1994. Issued March 2000, attached to CEHO/00/8 – contact MHD, White Meat Branch. Guidance Notes on (i) the consequential amendments to the Meat Products (Hygiene) Regulations 1994 and the Minced Meat & Meat Preparations (Hygiene) Regulations 1995; and (ii) changes to the Fresh Meat and Poultry Meat etc Regulations, as a result of the Meat (Enhanced Enforcement Powers) (England) Regulations 2000. Issued in Feb/March 2000 – contact (i) MHD, White Meat Branch (ii) Fresh Meat Regs MHD, Red Meat Branch, Poultry Meat Regs MHD, White Meat Branch. Amendment No. 4 – issued July 2004 2-16 Chapter 2: The Standard Guidance Notes on the Enforcement of the Minced Meat & Meat Preparations (Hygiene) Regulations 1995 – contact MHD, White Meat Branch. Final Consumer Exemption – Guidance on Take-Aways: issued 24 November 1995 – contact MHD, White Meat Branch. Guidance Notes on the Gelatine (Intra-Community Trade) (England) Regulations 2001. Issued 17 May 2001 – contact MHD, White Meat Branch. Guidance Notes on the Poultry Meat, Farmed Game Bird and Rabbit Meat (Hygiene and Inspection) (Amendment) (England) Regulations 2001. Issued 19 October 2001 – contact MHD, White Meat Branch. Guidance Note on Unfit Meat – Changes to Animal By-Products (Identification) Regulations 1995. Issued 5 July 2002 – contact MHD, White Meat. Guidance Note on The Poultry Meat, Farmed Game Bird and Rabbit Meat (Hygiene and Inspection) Amendment) (England) Regulations 2001 – Reminder To Exempt Poultry Meat Producers. Issued 8 October 2002 – contact MHD, White Meat Branch. Guidance Note on The Poultry Meat, Farmed Game Bird Meat and Rabbit Meat (Hygiene and Inspection) (Amendment) (England) Regulations 2001. Issued 2 December 2002 – contact MHD, White Meat Branch. Guidance Note on Specified Risk Material and other BSE controls – Guidance for local authority enforcement officers in England, Scotland, Wales. Issued 15 April 2004 in England – contact BSE Division, SRM Branch. Guidance for Local Enforcement Authorities in England on the private slaughter of livestock – Issued 15 December 2003 – contact MHD, Red Meat Branch. Guidance Note on Animal By-Products (Identification) (England) No.2 Regulations 2002 – S.I.number 2002/3231 – Issued 7 January 2003, came into force 1 April 2003 – contact MHD, White Meat Branch. Guidance Note on Animal By-Products (Identification) (England) Regulations 2003 – S.I.note 1484 – Issued 18 June 2003, came into force 1 July 2003 – contact MHD, White Meat Branch. (Note – contact telephone numbers for the Food Standards Agency England are provided at pages – 2-30 – 2-31) Amendment No. 4 – issued July 2004 2-17 Chapter 2: The Standard Additional Guidance issued in Northern Ireland Guidance on registration of food premises. (DHSS & NIFLG). Guidance on ‘risk scoring’ in COP 8. (NIFLG). Guidance on ‘experience’ in COP 17. (NIFLG). Guidance on the use of minded-to-notices. (DHSS, December 1996). Draft Guidelines for DCs and DANI for the Approval of Stand-Alone Meat Preparations Establishments etc. (JSG, 1996) – currently under revision. Draft guidance notes for DANI and DCs on the Enforcement of the Minced Meat and Meat Preparations (Hygiene) Regs (NI) 1997. (JSG, March 1999) – currently under revision. Guidance for enforcement officers on the Egg Products Regulations, etc. (NIFLG Issue No.3, February 1999). Guidelines for District Councils and DANI on Approval of Meat Product Establishments – as amended. (NIFLG/JSG, February 2000). Draft Guidelines on the Application of Council Directive 92/5/EEC to Establishments Producing other Products of Animal Origin (OPOAO). (NIFLG/JSG, March 1996). Guidance for Enforcement Officers on the Dairy Products (Hygiene) Regulations (NI) 1995 (as amended 1996). (NIFLG and DARD 2003). Guidance for EHOs on the implementation and enforcement of the Drinking Milk Regulations (NI) 1998. (NIFLG). Guidance Notes on Completion of Food Sample Submission Forms of Bacteriological Examination. (NIFLG, March 1994). Food Sampling Policies and Associated Guidance. (NIFLG, November 1998). Food Complaints Investigation Procedure. (NIFLG, 2003) . Food Poisoning Pack – Investigation and Control of Food Poisoning. (DHSS, revised 1997) Guidance Notes – The Food Safety (General Food Hygiene) (Amendment) Regulations (NI) 2001 – Licensing of Butchers’ Shops (August 2001). Amendment No. 4 – issued July 2004 2-18 Chapter 2: The Standard Shellfish Guidance Notes and Monitoring Programme 2001. Guidance on the investigation of unauthorised slaughter and handling of meat (NIFLG and DARD 2002). Guidance Pack on Food Standards (NIFLG 2003) Contact: Food Standards Agency ( Northern Ireland) Clarendon Road Belfast BT1 3BG Trevor Williamson Maria Jennings Michael Jackson 028 90 41 7713 028 90 41 7714 028 90 41 7709 The Food Standards Agency (Northern Ireland) switchboard number is 02890 417711 Amendment No. 4 – issued July 2004 2-19 Chapter 2: The Standard Additional Guidance issued in Scotland The Food Safety (General Food Hygiene) (Butchers’ Shops) Amendment (Scotland) Regulations 2000 – Guidance on the licensing of butchers. Food Standards Agency Scotland/Scottish Executive Health Department – Investigation & Control of Outbreaks of Foodborne Disease in Scotland. Report to the Procurator Fiscal – a guide for non-Police Reporting Agencies – 5th Edition 2002. Medicinal Claims applied to Foods – Guidance on Status and Enforcement. Contact: Professional Unit (PU) of FSA Scotland. Guidance on the Meat (Enhanced Enforcement Powers) (Scotland) Regulations 2000. Private Slaughter of Livestock Guidance for Local Enforcement Authorities in Scotland on Enforcement Controls under the Transmissable Spongiform Encephalopathies (TSE) Regulations. Issued March 2004. Guidance Note - Specified Risk Material and other BSE controls – Guidance for Local Authorities. Issued 17 April 2003 Guidance on the classification of Shellfish Harvesting Areas. Algal Toxins in Shellfish – Monitoring Programme Scotland – Guidance for Food Authorities. Issued September 2003. Contact: Peter Midgley Local Authority Food Law Enforcement Branch Food Standards Agency Scotland 6th Floor St Magnus House 25 Guild Street Aberdeen AB11 6NJ Tel: 01224 285189 The Food Standards Agency (Scotland) switchboard number is 01224 285100 Amendment No. 4 – issued July 2004 2-20 Chapter 2: The Standard SFCC Guidance Publications Guidance Notes on Butchers’ Licensing in Scotland. Guidance on the Implementation of Regulation 4(3). Guidance on Assessing Progress with Regulation 4(3) Compliance. Amendment No. 4 – issued July 2004 2-21 Chapter 2: The Standard Additional Guidance issued in Wales Guidance Notes on (i) the consequential amendments to the Meat Products (Hygiene) Regulations 1994 and the Minced Meat and Meat Preparations (Hygiene) Regulations 1995; and (ii) changes to the Fresh Meat and Poultry Meat etc. Regulations, as a result of the Meat (Enhanced Enforcement Powers) (Wales) Regulations 2001. Issued in August 2001 – contact Jane Davies, FSA Wales. Guidance Notes on the Gelatine (Intra-Community Trade) (Wales) Regulations 2001. Issued in August 2001 – contact Jane Davies, FSA Wales. Guidance Notes on the Food Safety (General Food Hygiene) (Butchers’ Shops) Guidance note on Specified Risk material and other BSE controls – Guidance for Local Authorities. Issued 24 April 2003. Amendment) (Wales) Regulations 2000. Issued in March 2001 – contact Adrian Preece, FSA Wales. Food Standards Agency (Wales) 1st Floor Southgate House Wood Street Cardiff CF10 1EW Local Authority Liaison and Monitoring Division Jane Davies Keith Blake Adrian Preece 029 2067 8901 029 2067 8902 029 2067 8909 The Food Standards Agency (Wales) switchboard number is 029 2067 8999 Amendment No. 4 – issued July 2004 2-22 Chapter 2: The Standard Other Guidance Department of Health Management of Outbreaks of Foodborne Illness. Department of Health Food Handlers Fitness to Work Guidance for Food Businesses, Enforcement Officers and Health Professionals (note that there are three publications – one for food business managers, one for enforcement officers and health professionals and a leaflet for food handlers). Department of Health Guidelines on the Control of Infection in Residential and Nursing Homes. Department of Health Guidelines for the Safe Production of Heat Preserved Foods. The Code for Crown Prosecutors. (not applicable in Scotland) Criminal Procedure and Investigations Act 1996 (S23(1)) Code of Practice. PHLS guidelines – Guidelines for the Microbiological Quality of Some Ready-toEat Foods Sampled at Point of Sale (Communicable Disease and Public Health, Volume 3, Number 3, September 2000). PACE Codes of Practice. (not applicable in Scotland) The Enforcement Concordat. Home Office Circular 18/1994 on Formal Cautions. (not applicable in Scotland) Cabinet Office – How to deal with complaints. Industry Guides to Good Hygiene Practice Baking Guide ISBN 0-900103-55-8 Catering Guide ISBN 0-900103-00-0 Fresh Produce Guide ISBN 1-902423-19-4 Flour Milling Guide ISBN 1-902423-20-8 Markets and Fairs Guide ISBN 1-902423-00-3 Retail Guide ISBN 0-900103-60-4 Wholesale Distributions Guide ISBN 0-900103-65-5 Vending and Dispensing Guide Supplement (To the Catering Guide) ISBN 1-902423-00-3 Butchers’ Shop Licensing Supplement to the Retail Guide (England, Wales and Northern Ireland) ISBN 1-9022423828 Bottled Water Guide ISBN 1-904306314 Copies available from Chadwick House Group Limited. Agency contact Microbiological Safety Division, Branch A. Amendment No. 4 – issued July 2004 2-23 Chapter 2: The Standard CEHO and other guidance letters Number Title of letter and contact Date of issue CEHO/93/4 Information Leaflet for Food Business – MSD Branch A 23/11/93 CEHO/94/1 Assured Safe Catering – MSD Branch A 6/1/94 CEHO/94/8 Issue of Code of Practice No. 5: Use of Improvement Notices (Revised April 1994) – LAED Prof. Support Branch 13/4/94 CEHO/94/14 I Issue of Code of Practice No. 12 (revised): Quick Frozen Foodstuffs (Amendment) Regs 1994 – FLS Standards and Authenticity Branch 4/5/94 CEHO/94/22 Guidelines for the safe production of heat processed foods – MSD Branch A 6/7/94 CEHO/94/35 Meat Products Regulations 1994 15/12/94 Meat Products Code of Practice – MHD White Meat Branch CEHO/94/36 Guidance on the Hygiene Design Requirement of the Supply of Machinery (Safety) Regulations 1992 – LAED Hygiene – Technical Support Branch 20/12/94 CEHO/95/1 Workroom Temperatures: HSE Guidance – MSD Branch A 10/1/95 CEHO/95/18 Minced Meat and MP Directive: Approval of establishments – MHD White Meat Branch 1/9/95 CEHO/95/19 Covering letter: Catering Industry Guide – MSD Branch A 21/9/95 CEHO/96/1 Confirmation of edible seeds – MSD Branch E 16/2/96 CEHO/96/5 Guidance on the Control of Patulin in directly pressed apple juice – FLS Standards and Authenticity Branch 15/3/96 CEHO/96/11 Premises inspection qualifications – LAED Prof. Support Branch 26/6/96 CEHO/97/3 Device Bulletin – The Purchase, Operation and Maintenance 4/2/97 of Benchtop Steam Sterilizers – LAED Hygiene – Technical Support Branch CEHO/97/6 Visits to Farms (Zoonoses) – MSD Branch E 25/2/97 CEHO/97/7 Specialist Cheesemakers' Code of Best Practice – LAED Hygiene – Technical Support Branch 5/3/97 CEHO/97/10 The Food Premises (Registration) Amendment Regulations – LAED Hygiene Technical Support Branch 20/3/97 CEHO/97/11 The Pennington Group Recommendations and Government Response – LAED Standards Technical Support Branch 8/4/97 CEHO/97/15 Industry Guide to Good Hygiene Practice: Catering Guide – MSD Branch A 24/6/97 CEHO/97/21 Appointment of Authorised Officers: EHO's Higher and Ordinary Certificates in Food Premises Inspections – LAED Prof. Support Branch 24/9/97 CEHO/97/22 Imported Food Regulations 1997 – Imported Food Division 12/11/97 Amendment No. 4 – issued July 2004 2-24 Chapter 2: The Standard Number Title of letter and contact Date of issue CEHO/98/3 Retail and Baking Industry Guides – MSD Branch A 23/2/98 CEHO/98/11 New Poster and Leaflet: Handling Cooked Meats Safely – MHD White Meat Branch 27/4/98 CEHO/98/17 Industry Guide: Wholesale Distributors – MSD Branch A 15/6/98 CEHO/98/23 E. Coli 0157 Fatal Accident Enquiry – LAED Standards Technical Support Branch 15/8/98 CEHO/99/14 Officially TB Free status and the Dairy Products (Hygiene) Regs – MSD Branch B 8/6/99 CEHO/99/22 British Egg Industry Council – Code of Practice for Lion Eggs – MSD Branch A 4/8/99 CEHO/2000/6 The Meat (Enhanced Enforcement Powers) Regs 2000 – MHD White Meat Branch 28/2/00 CEHO/2000/7 Officially TB Free Status and the Dairy Products 6/3/00 (Hygiene) Regs – LAED Hygiene – Technical Support Branch CEHO/2000/8 Guidance to accompany the Meat Products (Hygiene) (Amendment) (England) Regs 2000 amending Schedule 2 Pt. IX para. 2 of the Meat Products (Hygiene) Regs 1994 as amended – MHD White Meat Branch 28/3/00 FSA Food Standards Agency: Food Hazard Warning System CEHO/2000/3 and amendment to Egg Product Regs – MSD Branch A 5/5/00 FSA Milk and Dairies (General) Regulations 1959 – CEHO/2000/4 Regulation 20 (1) and Model Notice – LAED Hygiene – Technical Support Branch 23/6/00 FSA Advice given to food processors about floor surfaces CEHO/2000/5 during food hygiene inspections – LAED Hygiene Technical Support Branch 10/7/00 FSA Dioxin Emissions from Pyres: Food Safety – CCAFD CEHO/2001/6 (Contaminants Branch 2) 25/5/01 FSA Allegations of Unfit Poultry Meat Entering the Human Food CEHO/2001/7 Chain “Operation Aberdeen” – LAED Food Incident Branch 13/6/01 FSA Imports of Star Anise – Imported Food Division CEHO/2002/02 25/2/02 FSA 8/3/02 Changes tp the rapid Alert System for Food Implications CEHO/2002/03 for Border Posts and Border Imspection Posts – Imported Food Division FSA Imports of Star Anise – Imported Food Division 21/3/02 CEHO/2002/04 OVS/2003/14 Analysis of Brazilian Poultry Meat – Imported Food Division 1/4/03 OVS/2003/22 FSA Policy on Application of the 10% Threshold with regard to Definition of “Fishery Products” – Imported Food Division 22/4/03 OVS/2003/29 Laboratory Testing of Poultrymeat from Thailand – Imported Food Division 15/5/03 OVS/2003/31 Laboratory Testing of Poultrymeat from Thailand – Imported Food Division 21/5/03 Amendment No. 4 – issued July 2004 2-25 Chapter 2: The Standard Number Title of letter and contact Date of issue OVS/2003/32 Use of other laboratories for the purposes of testing for nitrofurans and chloramphenicol under emergency Commission Decisions – Imported Food Division 22/5/03 Commission Decision 2003/460/EC: Sudan Red 1 and the Import of Hot Chilli and Hot Chilli Products – Imported Food Division – Imported Food Division 26/6/03 OVS/2003/41 Harmonisation of Reporting Limits for the Nitrofuran Metabolites AMOZ and AOZ – Imported Food Division 30/6/03 OVS/2003/42 Declaration: Amending Protective Measures With Regard to Shrimps Imported from Thailand – Imported Food Division 2/7/03 Harmonisation of Reporting Limits for Nitrofurans – Imported Food Division 7/7/03 OVS/2003/47 Imports of Fishery Products – Imported Food Division 21/7/03 OVS/2003/49 Commission Decision on Indonesian Shrimps – Imported Food Division 28/7/03 ESE 30/13 Amending Protective Measures with regard to Shrimps from Thailand – Imported Food Division 1/7/03 Presence of Sudan I in Chilli Powder – Imported Food Division 31/7/03 Commission Decision: Reducing Protective Measures With Regard to Poultrymeat Imported from Thailand – Imported Food Division 1/8/03 OVS/2003/55 Contaminated Swordfish – Imported Food Division 1/8/03 OVS/2003/56 Shrimp Shipments from The Philippines – Imported Food Division 5/8/03 ESE 30/50 Import of Star Anise – Imported Food Division 2/9/03 OVS/2003/63 Shrimp Shipments from the Philippines – Imported Food Division 9/9/03 OVS/2003/64 Shrimp Shipments from the Philippines – Imported Food Division 18/9/03 OVS/2003/65 Shrimp Shipments from the Philippines – Imported Food Division 19/9/03 EC/466/2001 Ground Nuts, Nuts and Dried Fruits Not Complying with the Maximum Levels of Aflatoxin for Direct Human Consumption – Imported Food Division 6/10/03 Imports of Aquaculture Products from Honduras and the Philippines – Imported Food Division 8/10/03 OVS/2003/68 Imports of Fishery & Aquaculture Products from The Philippines – Imported Food Division 20/10/03 ESE/30/53 Authorised Signatories for Dried Fruit from the Ordu and Adana Provinces of Turkey – Imported Food Division 29/10/03 Presence of Sudan I in Chilli Powder – Imported Food Division 29/10/03 Amendment to the List of Third Countries from which the Import of Fishery Products is Authorised – Imported Food Division 31/10/03 Sudanredlet OVS/2003/43 ESE/30/81 OVS/2003/52 OVS/2003/67 OVS/2003/66 ESE/30/81 OVS/2003/69 Amendment No. 4 – issued July 2004 2-26 Chapter 2: The Standard Number Title of letter and contact Date of issue OVS/2003/71 EC/466/2001 Ground Nuts, Nuts and Dried Fruits Not Complying with the Maximum Levels of Aflatoxin for Direct Human Consumption – Imported Food Division 12/11/03 Food Irradiation and Dietary Supplements – Imported Food Division 13/11/03 OVS/2003/72 Health Certificates for Fish & Fishery Products from Third Countries – Imported Food Division 17/11/03 OVS/2003/73 Suspension of Aquaculture Products from Taiwan – Imported Food Division 14/11/03 Health Certificates for Fish & Fishery Products from Third Countries – Imported Food Division 17/11/03 ESE/30/3 OVS/2003/74 ESE/30/53 Food (Pistachios from Iran) (Emergency Control) (England) Regulations 2003 – Imported Food Division 24/11/03 OVS/2003/77 Thai poultrymeat – protective measures for nitrofurans – Imported Food Division 25/11/03 OVS/2003/80 Commission Decision 2003/895/EC to Revoke Protective Measures with regard to Poultrymeat Imported from Thailand – Imported Food Division 23/12/03 Imported Food Control – Local Authority Resource Pack – Imported Food Division April 03 Commission Decision 2003/912 for fishery and LBM not covered by specific decisions and Commission Decision 2003/905 for fishery products from Kazakhstan – Imported Food Division 5/1/04 OVS/2004/05 Commission Decision 2004/36 Additions OF adds Guyana, Kenya, Serbia and Montenegro and Egypt to List 1 for fishery products – Imported Food Division 20/1/04 OVS/2004/06 Declarations under Reg 59 POAO 2003 Regs – Imported Food Division – Imported Food Division 20/1/04 Consignments of Sudan I in Chilli Products – Imported Food Division 23/1/04 The Food (Hot Chilli and Hot Chilli Products) (Emergency Control) (England) (Amendment) Regs 2004 – Imported Food Division 27/1/04 IFD/003/04 The Food (Hot Chilli and Hot Chilli Products) (Emergency Control) (England) (Amendment) Regs (SI 2004/142) – Imported Food Division 2/2/04 OVS/2004/15 Commission Decision 2004/25 setting minimum required performance limits for malachite green – Imported Food Division 6/2/04 The Food (Hot Chilli and Hot Chilli Products) (Emergency Control) (England) (Amendment) Regs 2004 – Imported Food Division 6/2/04 FP from Cameroon-LBM from Mauritania-countries not covered by decisions – Imported Food Division 10/2/04 Commission Decision 2004/198 Protective measures for poultrymeat from Brazil – Imported Food Division 4/3/04 OVS/2004/01 IFD/001/04 IFD/002/04 IFD/004/04 OVS/2004/17 OVS/2004/21 Amendment No. 4 – issued July 2004 2-27 Chapter 2: The Standard Number Title of letter and contact Date of issue OVS/2004/22 Lifting the suspension of the export of aquaculture products from Taiwan – Imported Food Division 4/3/04 Commission Decision 2004/225-protective measures on FP and LBM etc from Albania – cholera – Imported Food Division 15/3/04 IFD/005/04 Imported Food and Feed Controls – Liaison and Reporting Arrangements – Imported Food Division 19/03/04 OVS/2004/28 Change of competent authority for Vietnam for FP and LBM etc – Imported Food Division 24/3/04 Lifting the suspension of Fish Products from Angola – Imported Food Division 24/3/04 Clarification of testing for products listed in Part II of the Annex to Decision 2002/994 – Imported Food Division 1/4/04 IFD/006/04 Testing for the Presence of Sudan I-IV in Composite Chilli & Curry Products – Imported Food Division 24/3/04 IFD/009/04 Jelly Mini-Cups – Imported Food Division 16/4/04 OVS/2004/35 non-authorised certificates accompanying fishery products from Angola – Imported Food Division 21/4/04 Amendments to the list of third countries from which the import of fishery products is authorised – Imported Food Division 22/4/04 OVS/2004/40 Amendments to Commission Decision 95/30/EC to lay down the conditions for imports from Morocco of bivalve molluscs belonging to the species Acanthocardia Tuberculatum – Imported Food Division 23/4/04 IFD/010/04 Suspension of imports of jelly mini-cups which contain additives derived from seaweed and/or certain gums – Imported Food Division 23/4/04 OVS/2004/23 OVS/2004/29 OVS/2004/32 OVS/2004/39 Single Market Approval Codes for Fresh Meat Cutting and Meat Products Premises – contact MHD, White Meat Branch. Issued 29 September 1993. Single Market Approval Numbers – contact MHD, White Meat Branch. Issued 12 November 1993. Illegal Imports of Meat and Meat Products from Non-EU States: 17 May 2001 and 14 January 2002 – contact Imported Food Division. Issued 5 April 2001. Licensing of Retail Butchers’ Shops in England: contact MSD, Branch A. Issued 9 February 2001. Relevant LACORS publications Guidance on Food Complaints – Guidance for local authorities dealing with food complaints – Second Edition November 1998. Amendment No. 4 – issued July 2004 2-28 Chapter 2: The Standard UK Single Liaison Body – Guidance for Dealing with Transborder Enquiries and Complaints - March 1997. Food Safety Hazard Analysis – Guidance on securing compliance with hazard analysis requirement. Regulation 4(3) – July 1997. Food Standards Law – Guidance to local authorities on standards of service for the enforcement of Food Standards Law – March 1996. Food Hygiene Risk Assessment – Guidance for local authorities on the application of risk assessment principles to food hygiene inspections – July 1995. Monitoring Systems – Systems used by local authorities to ensure the quality and consistency of food hygiene inspections – June 1995. Guidance on Food Safety Enforcement Policies – Guidance for local authority Environmental Health Departments – February 1994. Guidance on Food Hygiene Inspections – General guidance notes to assist local authorities undertaking programmed food hygiene inspections – June 1993. Inter-Authority Auditing – July 2002 Guidelines for Home Authorities – Detailed Guidance for Authorities Acting as a Home Authority – March 1997. Home Authority Principle – Standards – August 2002 Medicinal Claims Applied to Foods – Guidance on status and enforcement responsibilities in relation to foods & medicinal products - September 1998. Wild Game – Guidance on recommended standards for wild game – October 1997. Export of Food to Third Countries (Outside the EU) – Guidance for Non-PH Authorities - September 2003 Guidance Note on Working Arrangements Between the National Care Standards Commission and Local Authorities Involved in Food Safety - November 2003 Draft Advice on Service of Raw or Partially Cooked Eggs - August 1999 Service of Whole Muscle Cuts of Rare-Cooked Meat in Catering or Retail Premises - August 2000 Toilets Opening Directly into Food Rooms - July 2003 Amendment No. 4 – issued July 2004 2-29 Chapter 2: The Standard Guidance on Training/Instruction/Supervision of Food Handlers - December 2001 Advice on Customer Self Service of Unwrapped Bakery Products and Compliance with Food Safety (General Food Hygiene) Regulations 1995 - April 2001 Copies of LACORS guidance are available on the LACORS website www.lacors.gov.uk Food Standards Agency England – Contact telephone numbers CCAFD Chemical Contaminants and Animal Feed Division Animal Feed Unit Contaminants – Branch 1 Contaminants – Branch 2 CST FLS LAED Chemical Safety & Toxicology Division Branch 4 – Additives Flavourings & sweeteners Branch 5 – Materials & articles in contact with food 020 7276 8471 020 7276 8707 020 7276 8727 020 7276 8560 020 7276 8581 020 7276 8553 Food Labelling Standards Division Branch A – Food labelling Nutrition labelling Labelling of supplements Notification of Marketing of Food for Particular Nutritional Uses Standards & Authenticity Branch – Meat/Fish Labelling Chocolate/Jam/Honey/Sugar/Basmati Rice Labelling 020 7276 8173 020 7276 8157 020 7276 8159 Local Authority Enforcement Division Hygiene – Technical Support Branch Food Incident Branch Professional Support Branch 020 7276 8455 020 7276 8453 020 7276 8436 IFD Imported Food Division [email protected] MSD Microbiological Safety Division Branch A General Food Hygiene and Eggs Branch B – Milk Hygiene Branch E Amendment No. 4 – issued July 2004 020 7276 8099 020 7276 8173 020 7276 8171 020 7276 8018 020 7276 8973 020 7276 8969 020 7276 8975 2-30 Chapter 2: The Standard MHD BSE NF Meat Hygiene Division Red Meat White Meat – Meat Products & Minced Meat Preparations Farmed and Wild Game Meat 020 7276 8335 020 7276 8326 020 7276 8325 BSE Division OTM Branch SRM Branch 020 7276 8386 020 7276 8323 Novel Foods Division – Branch B 020 7276 8596 The Food Standards Agency (England) switchboard number is 020 7276 8000. Additional contact information A list of useful Food Standards Agency contacts on a range of topics is included in the electronic version of this Framework Agreement on the Agency’s website at: www.food.gov.uk/enforcement/frameagree Amendment No. 4 – issued July 2004 2-31 Chapter 3: Monitoring Form Introduction 1 From 1 January 2001, the enhanced enforcement activity data required under the Framework Agreement will be collected on the new monitoring form. Reporting arrangements 2 The new monitoring form is available in electronic format and has been sent to the OCD contacts in each local authority by E–mail, CD or floppy disc prior to April 2001. 3 Completed returns should be submitted to the Agency’s Monitoring Branch electronically. Returns can be sent by E–mail or by floppy disc to the following address: E–mail: [email protected] Discs should be sent to: LA Monitoring Branch LAE Division 4th Floor Food Standards Agency Aviation House 125 Kingsway London WC2B 6NH Tel: 020 7276 8414 Queries relating to the monitoring data or the submission of returns should be made to Geoff Deville at the above address. Amendment No. 4 – issued July 2004 3-1 Chapter 3: Monitoring Form Guidance and on–line help functions 4 Help facilities have been built into the electronic form. The help function contains guidance on how to complete the form and includes answers to frequently asked questions. This information is accessible in two formats: ● Help function – this contains guidance on all sections of the monitoring form. It includes answers to frequently asked questions and contains an index to help users navigate around the document easily. ● Context–specific on–line help – this is an abridged version of the on–line help guidance, and is intended to be used as an aide memoire. It can be accessed whilst completing a particular table on the monitoring form and contains table–specific guidance. It is the intention to routinely update advice in the help functions and frequently asked questions. All updates will be flagged up in the “What’s New” section of the index to the monitoring form. Amendment No. 4 – issued July 2004 3-2 Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-3 Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-4 Section 1 – The Standard Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-5 Food Hygiene Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-6 Food Standards Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-7 Feedingstuffs Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-8 Food Hygiene – Quarterly Section 2 – Compliance with Inspection Programme Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-9 Food Hygiene – Yearly Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-10 Food Standards – Quarterly Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-11 Food Standards – Yearly Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-12 Feedingstuffs Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-13 All Food Establishments Section 3 – Enforcement Action Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-14 Prosecutions Concluded Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-15 Prosecutions Concluded cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-16 Feedingstuffs Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-17 Feedingstuffs: Prosecutions Concluded Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-18 Food Hygiene Section 4 – Inspection Outcomes Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-19 Food Hygiene cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-20 Food Hygiene cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-21 Food Standards Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-22 Food Standards cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-23 Section 5 – Complaints Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-24 Informal Samples Section 6 – Sampling Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-25 Informal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-26 Informal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-27 Informal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-28 Informal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-29 Informal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-30 Formal Samples Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-31 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-32 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-33 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-34 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-35 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-36 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-37 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-38 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-39 Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-40 Feedingstuffs – Informal Samples Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-41 Feedingstuffs – Formal Samples Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-42 Feedingstuffs – Formal Samples cont. Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-43 Imported Foods of Non–Animal Origin Section 7 – Imported Foods Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-44 Reasons for Rejection Chapter 3: Monitoring Form Amendment No. 4 – issued July 2004 3-45 Chapter 4: Monitoring Form Guidance Notes Notes for Guidance Introduction 1 This note provides guidance on completion of the monitoring form in Chapter 3. The statistics collected by the Food Standards Agency using this form cover work carried out by local authorities under: the Food Safety Act 1990, and regulations made under it; the Agriculture Act 1970, and relevant regulations made under it; Article 22 of Directive 95/53/EEC; and Article 14 of Directive 89/397/EEC. 2 Information collected by the monitoring form excludes meat inspection work and veterinary inspections carried out under fresh meat hygiene legislation in licensed premises and returned separately as part of the fresh meat monitoring arrangements. However, in the case of prosecutions, details of prosecutions taken for ‘food quality’, under other legislation, such as the Trade Descriptions Act 1968 should be included. 3 For identification purposes local authorities should include their code number on the form and quote the number in any subsequent related correspondence. 4 Advice on the reporting arrangements for the monitoring returns are included in the introduction to Chapter 3: Monitoring Form. Section 1 – The Standard 5 Section 1 is split into two parts, both of which should be submitted annually. 6 The first part asks local authorities to confirm the extent to which they have in place and have implemented a service plan covering food law enforcement work which conforms with ‘Chapter 1 – Service Planning Guidance’. The choices are ‘Yes’, ‘No’ or ‘Partly’. Authorities should strike through what is not applicable. 7 The second part covers collection of information about implementation of the policies, procedures and programmes required by the food law enforcement Standard. The policies, procedures and programmes required by the Standard are set out in Tables 1.1 A–C. Appropriate cross references to the Standard are shown. Authorities are required to indicate by means of an asterisk (*) the extent to which they have implemented each of the Standard’s requirements. Amendment No. 4 – issued July 2004 4-1 Chapter 4: Monitoring Form Guidance 8 Local authorities are also asked to indicate the date by which all the required policies and procedures will be fully implemented. The date of the most recent or any planned date for the service’s fundamental review under Best Value is also required. This information will be useful regarding the timing of audits. NOTE: The purpose of collecting this information is to track local authority implementation of the Standard’s requirements. As such, the need to collect this information should be of limited duration. Section 2 – Compliance with inspection programme 9 The aim of the programme, as detailed in the Food Safety Act Codes of Practice Nos. 8 and 9, is to ensure that all premises are inspected at an appropriate frequency determined by risk. Tables 2.1 and 2.2 Columns for type of premises 10 Some premises could be placed in more than one category. Please record a premises once only, under the column most appropriate to the main activity to be inspected. Local authorities are asked to provide the premises rating information in columns A–L as at 1 April each year. Recalculation of this information is not required on a quarterly basis. In the second, third and fourth quarters this information may be left blank or be copied from the first quarter return. NOTE: If there are several different food premises registered under different ownership on the same site, for example, railway stations, motorway service stations, each premises should count as a different premises. However, large supermarkets with in–house bakeries, restaurants, fishmongers etc. should be counted as one establishment whether or not it is unitised for the purposes of inspection. Mobile catering premises (vans, tents etc.) owned by one company should be counted as one premises. The premises at which the mobiles are registered (including those registered at markets) should be included in the Authority’s programme of visits and therefore should appear in line 1. Where a mobile has a regular trading patch it should also be included in the Authority’s inspection programme and appear in line 1. Where mobiles trade on a one off basis within the Authority (e.g. for a concert or sporting event), or are not included in the programme, inspections should be logged in line 2 only. Amendment No. 4 – issued July 2004 4-2 Chapter 4: Monitoring Form Guidance Column A – Primary Producers: Include only premises producing unprocessed food intended for human consumption, for example, fruit and vegetables, cereal, eggs, and honey. Do not include livestock/dairy farms. (Farms approved under The Dairy Products (Hygiene) Regulations 1995, as amended for milk production should be included under column C.) Column B – Slaughterhouses: Applies only where food standards inspections are carried out (Table 2.2) or hygiene inspections of small scale slaughterhouses (Table 2.1). Slaughterhouses subject to MHS supervision should not be included in the returns made by authorities enforcing only hygiene legislation as these statistics are collected separately. Column C – Manufacturer/Processor: Include a manufacturer packing all the food produced as a manufacturer not packer. Exclude premises where only veterinary inspections are carried out. Column D – Packer: This refers to premises where the main activity is packing food but not processing it. Includes producer co–operatives. Column E – Importers/Exporters: Under line 1 include the number of Quays or berths used for the handling of food. Column F – Distributor/Transporter: Include pre–retail distribution activities including importation, transportation, wholesaling and cash and carry premises which sell to retailers as well as caterers and final consumers. Column G – Retailers: Include supermarkets, off licences, newsagents, market stalls, mail order activities (but not take–away catering premises which should be included under column H). Only include farm shops if premises are not covered in column A or J. Column H – Restaurants and other Caterers: This includes kitchens in institutional premises e.g. hotels, village halls, holiday camps, colleges and factories. Also include public houses, hospitals, take–aways and bed and breakfast accommodation. Column I – Material and Article Manufacturers and Suppliers: These should only include manufacturers and suppliers of materials and articles in contact with foodstuffs. Column J – Manufacturers selling mainly by retail: Premises such as local butchers and bakers who manufacture and sell most of their goods from their own outlets locally and local farms producing for their farm shop. This is a new category and it is suggested that premises fitting this group should be re–coded at the time of the next inspection. This will mean that it may take two years for all of these to be correctly coded, on the assumption that they will be at least C or M risk for food hygiene and food standards respectively. Amendment No. 4 – issued July 2004 4-3 Chapter 4: Monitoring Form Guidance Column K – Total: For Table 2.1 (yearly) the first eight lines of the total column will represent the Authority’s premises profile for food hygiene. For Table 2.2 (yearly) the first five lines will represent the premises profile for food standards. Columns for inspection/visit activity Local authorities are asked to provide the information in column K and L at 1 April each year as it looks ahead to the number of inspections planned for the coming year. Information in columns M and N should be provided on a quarterly basis as it looks back at the inspection/revisit activity for the previous quarter. Column L – No. of programmed inspections planned – annual return: No. of inspections planned should reflect the number of inspections due at the beginning of the financial year (1 April) and be based on the premises profile at that time. This information will be required for the Authority’s service plan and will need to reflect the provisions of Codes of Practice Nos. 8 and 9. Any additional inspections to those planned at 1 April i.e. those premises that become due for inspection, e.g. a new premises, during the year should be recorded at line 2 in Tables 2.1 and 2.2 (see paragraph 11 below). Column M – Number of inspections achieved (of those planned) – quarterly return: No. of inspections achieved (of those planned) will only include all programmed inspections that have been carried out. The number of premises which were due an inspection during the quarter but which were found to have ceased trading should be recorded in the box provided at the bottom of the table. Visits to premises which have ceased trading and are found to be closed should not be recorded as inspections. The number of premises where the premises rating has changed from A to another category following the first inspection of the year should be recorded in the box provided at the bottom of the table on a quarterly basis. Column N – No. of revisits carried out – quarterly return: This should record the number of visits made to check on compliance following a programmed inspection and/or the serving of notices. This information should be provided on a quarterly basis. NOTE: Revisits following planned inspections (e.g. part of the programme) should be recorded in column N. Revisits arising from other ad–hoc inspections (e.g. as a result of a complaint investigation) should be recorded in line 4 in addition to the revisits data from column N. Premises outside the inspection programme – annual return Table 2.1 Food premises on a local authority’s database but not included in their food hygiene inspection programmes should be recorded in this row. Amendment No. 4 – issued July 2004 4-4 Chapter 4: Monitoring Form Guidance Table 2.2 Premises subject to food standards inspections that have been allocated a “no inspectable risk” rating should be included in this row. Unrated premises – annual return: These premises are likely to be newly identified premises not yet inspected to allocate a risk rating. Information about premises outside the inspection programme and unrated premises only needs to be provided at 1 April each year. NB Ports (Anywhere food enters the UK) Fixed Premises, in which a food hygiene and/or standards inspection is undertaken according to Codes of Practice Nos. 8 and/or 9, should be included in the Authority’s inspection programme and line 1 of Tables 2.1 and 2.2. Inspections of these premises should be included in column M and line 2. Inspections of ships and aircraft should only be included in either line 2 or 3. Where the ship or aircraft is subject to a hygiene or standards inspection as described in Codes of Practice Nos. 8 and/or 9 the inspection should be included in line 2. All others should be included in line 3. Lines 1–6 11 The following information broken down by premises category is required by lines 1 to 6 on a quarterly basis. Line 1 – No. of premises: Record the total number of premises present on the Authority’s database on the last day of the (relevant) quarter. Line 2 – No. of inspections achieved: Record all inspections that have been undertaken. This will include those inspections that were programmed and any additional inspections such as those resulting from the opening of new premises, food safety/standards award schemes and reclassification of premises. Line 3 – No. of other visits made in the year: Record all other food related visits focused on one part only of the businesses’ food control systems. This may involve one or more of the following control activities: a partial inspection, sampling, hygiene checks on staff, examination of the books and documentation, examination of any verification systems introduced by the undertakings and of the results. However, visits solely for sampling purposes should not be counted, but should be included in line 5. ‘Other visits’ may include visits to investigate food poisoning allegations or complaints. Line 4 – No. of revisits carried out: Record the number of revisits made to check on compliance following a programmed inspection or a revisit made following a complaint investigation and/or the serving of notices. Amendment No. 4 – issued July 2004 4-5 Chapter 4: Monitoring Form Guidance Line 5 – No. of advisory and sampling visits: Visits to premises that do not involve one of the control activities detailed in the guidance on line 3. Record visits made, for example, solely to acquire samples, provide training or give advice such as for planning applications/building control applications. Line 6 – No. of premises subject to official control at least once in the year: This represents the number of premises subject to an inspection (line 2) or visited (lines 3 and 4) for the first time during the calendar year. Do not provide a cumulative total for the year to date. The total of the four quarterly returns will provide this. A premises can only be counted once per calendar year in this line. (This information is required for the calendar year because of European requirements.) Visits other than inspections should be recorded in either line 3, 4, or 5. An inspection or ‘other visit’ carried out at one premises counts as one (even if it covers several parts of the premises such as retail space, in–store manufacturing facilities and distribution areas at a supermarket). An inspection or ‘other visit’ carried out over a number of days counts as one. Table 2.3 – Feedingstuffs 12 Lines 1 and 2 – No. of Approved Establishments and Intermediaries and No. of Registered Establishments and Intermediaries: Under the Feeding Stuffs (Establishments and Intermediaries) Regulations 1999, local authorities are required to approve or register certain establishments and intermediaries operating in the animal feedingstuffs sector. The Regulations require details of these premises (e.g. name and address, type of activity carried out) to be entered on a ‘Register of Approved Establishments and Intermediaries’ and a ‘List of Registered Establishments and Intermediaries’. Details for lines 1 and 2 may be extracted from the Register and List. (Full copies of the Register will need to be returned to the Food Standards Agency separately under the terms of the Feeding Stuffs (Establishments and Intermediaries) Regulations 1999.) Note that it is unlikely that premises in categories G–J (Other farms etc.) will be subject to the approval and registration requirement, but they will be subject to general inspection visits. Line 3 – No. of inspections achieved: This should cover: ● visits to approve establishments and intermediaries and subsequent visits to ensure standards are maintained (under the Feeding Stuffs (Establishments and Intermediaries) Regulations 1999) or to check that other feedingstuffs legislation is being observed; Amendment No. 4 – issued July 2004 4-6 Chapter 4: Monitoring Form Guidance ● visits to registered establishments and intermediaries to confirm that they meet registration requirements (under the Feeding Stuffs (Establishments and Intermediaries) Regulations 1999) and subsequent visits to ensure that standards are maintained or to check that other feedingstuffs legislation is being observed; ● visits to other premises not subject to approval or registration to ensure that feedingstuffs legislation is being observed. Line 4 – No. of revisits: This should record the number of visits made to check on compliance after an inspection visit and/or serving of notices. NOTE: The data required in the tables on feedingstuffs is expected to represent the basis of the information required to monitor local authorities’ enforcement activities in this area. However the Food Standards Agency and LACORS are drawing up a feedingstuffs enforcement plan and when this has been finalised it may be necessary to request additional data. The European Commission has also yet to define exactly what information it wishes to see in Member States’ enforcement plans. Further guidance will be issued to aid the completion of returns relating to feedingstuffs. Section 3 – Enforcement Action Table 3.1 – All Food Establishments 13 Record number of establishments in which infringements were found NOT the number of warnings, orders etc. made or issued. Only include a premises once in one category per calendar year i.e. a premises issued with two warnings in different quarters would only count as one but a premises subject for example to a written warning and an improvement notice should count once in both lines 3 and 4. Lines 1 & 2 – Establishments prosecuted and convicted: Please include these in the quarter in which the case has been concluded. Include relevant prosecutions of premises outside a food authority’s own area under the appropriate category e.g. manufacturer, packer. Line 3 – Written warning: Record any relevant communication with the proprietor/owner/manager of a premises stating that infringements of legislation have been detected. Include written warnings to a trader drawing attention to possible non–compliance with legislation but not correspondence of a purely advisory or good practice nature. Exclude also referrals to home authority. This may include written warnings left at the time of inspection/visit. Amendment No. 4 – issued July 2004 4-7 Chapter 4: Monitoring Form Guidance Line 5 – Formal cautions: Enter those issued in accordance with Home Office circular 18/1994 which can be obtained from the Home Office website (www.circulars.homeoffice.gov.uk) or by telephoning the Home Office on 020 7273 4002. Formal cautions should be recorded on the return by the Authority that serves them, even if the premises is in an area covered by another local authority. This category would not apply in Scotland. Line 6 – Prohibition orders: Prohibition orders should only be recorded where they do not originate from an emergency prohibition notice. Only include premises subject to a prohibition order, not persons. Line 7 – Emergency prohibition notices: All emergency prohibition notices issued under Section 12 of the Food Safety Act 1990 should be recorded here. Line 8 – Revocations of approval or licence: Include revocations that result from the premises closing down as well as those resulting from enforcement action. Line 9 – Seizure/detention and surrender of food: Record the number of premises subject to seizure/detention made under Section 9 of the Food Safety Act 1990 including voluntary surrender of food. Only include one seizure/detention/surrender per premises per calendar year. Line 10 – Number of voluntary closures: Include all voluntary closures including closures relating to parts of premises, equipment or processes. Table 3.2 – Prosecutions concluded 14 This table breaks down the information contained in Table 3.1. However, the total figures may not always correspond to those in Table 3.1 because this table relates to the prosecutions taken rather than the number of premises. 15 Relevant samples used in legal proceedings should be recorded in Table 6.2. 16 Please include the formal actions in the quarter in which the case has been concluded. Where several prosecutions are taken against the same premises under the same Regulations in a calendar year they should all be counted and classified according to the main area of the offence. Line 1 – Hygiene: Record formal action taken in respect of the HACCP based own checks requirements of the product specific legislation or regulation 4(3) of the Food Safety (General Food Hygiene) Regulations 1995 or for contravention of the relevant training requirements. Line 2 – General hygiene: Record contraventions relating to structure, premises layout, facilities, equipment and staff hygiene. Amendment No. 4 – issued July 2004 4-8 Chapter 4: Monitoring Form Guidance Line 3 – Composition: Record actions including inappropriate use of additives and adulteration with chemicals or water. Line 4 – Contamination: Record actions taken relating to extraneous matter and any other substance not intentionally added to food which is present in such food as the result of the production (including operations carried out in crop husbandry, animal husbandry and veterinary medicine), manufacture, processing, preparation, treatment, packing and packaging, transport or holding of such food, or as a result of environmental contamination. Line 5 – Labelling and Presentation: Record action taken relating to such issues as designations, descriptions, shelf life, misleading or false claims. Line 6 – Other offences: This may include action taken on such issues as materials and articles in contact with food. Line 7 – Food quality under other legislation: This does not include prosecutions for quality taken under the Food Safety Act 1990, but does include prosecutions taken under other Acts, e.g. Trade Descriptions Act or Theft Act. Table 3.3 – Feedingstuffs 17 Line 1 – Prosecutions: include prosecutions concluded under the Feeding Stuffs Regulations 2000 and the Feeding Stuffs (Establishments and Intermediaries) Regulations 1999. Lines 2 and 3 – Convictions and Written warnings: See relevant guidance for Table 3.1. Line 4 – Revocation of approval or registration: Relates to revocation of approval and registration under the Feeding Stuffs (Establishments and Intermediaries) Regulations 1999. Revocations are initially expected to be low since the process of approval and registration has only recently commenced. 18 Provide information on action taken as a result of Article 22 of Directive 95/53 on fixing the principles governing the organisation of official inspections in the field of animal nutrition. Section 4 – Inspection Outcomes 19 The information collected focuses on inspection outcome measures. The aim is to obtain information which will help in identifying outcome trends e.g. whether there is improved or worsening confidence in management as indicated by the nature of control systems in place. It is acknowledged that it will not be possible to Amendment No. 4 – issued July 2004 4-9 Chapter 4: Monitoring Form Guidance identify trends until premises have been inspected at least twice. However, the information collected in the meantime should provide useful information on overall standards. Information is collected for A–C and H–M only because of the higher risk that these premises pose and the higher inspection frequency making the indicator more sensitive. Tables 4.1 – 4.5 20 This section now forms part of the yearly return, rather than being required on a quarterly basis. 21 These tables require the Authority to use the number of premises in each of the relevant risk rating bandings as the denominator to calculate the percentage of premises in each of the sub categories (e.g. highly confident, moderate confidence etc.). The risk rating should be that which was awarded to the premises after inspection in accordance with Codes of Practice Nos. 8 or 9. For example using Code of Practice No. 9: Category A 296 Category B 650 Category C 1400 Confidence in Management A % B % C % Highly confident 13 4.4 52 8.0 36 2.6 Moderate confidence 52 17.6 300 46.2 634 45.3 Some confidence 156 52.7 236 36.3 528 37.7 Little confidence 63 21.3 32 4.9 189 13.5 No confidence 12 4.0 30 4.6 13 0.9 Total 296 100% 650 100% 1400 100% 22 Tables 4.4 and 4.5 on the monitoring form require information for high and medium risk premises regarding two aspects of their risk score. If the Code of Practice No. 8 risk rating scheme is currently not being used this information may not be held. Where the LACORS risk rating scheme is being used the relevant scores for areas of that scheme can be substituted as follows: Amendment No. 4 – issued July 2004 4-10 Chapter 4: Monitoring Form Guidance LACORS Risk Rating Scheme Code of Practice No. 8 Risk Rating Scheme Control Systems Effectiveness of the business’ quality systems History Likelihood of the business failing to meet food standards Where another “equivalent” system is in use and the Authority is able to provide equivalent information, a return should be made accompanied by details of the risk assessment scheme in use. Section 5 – Complaints Table 5.1 23 Collecting information on complaints and the interaction between local authorities in relation to complaints originating outside of the Authority’s area is intended to provide a better picture of local authority activity outside the inspection programme and record this area of demand on local authority services. 24 This section has been amended to include complaints’ samples. The information recorded here applies to the analysis of samples provided or taken specifically as part of the complaint. Formal samples taken subsequent to the complaint (e.g. with a view to taking action) should be recorded in Table 6.2. Lines 1 – 5: Record all complaints about food/feedingstuffs. The complaints recorded should only include those that refer to possible infringements of the Food Safety Act 1990, the Agriculture Act 1970, the European Communities Act 1972 and any associated regulations. Complaints in relation to weights and measures, and pricing should not be included. Record all complaints relating to composition, designation, description, shelf life, authenticity, and misleading or false claims under the labelling category – line 4. Record all complaints about feedingstuffs under line 5. Record a complaint once only in the most appropriate category. Line 6 – Complaints about the hygiene of premises: Record all complaints about the hygiene of a food premises. The number of premises concerned should also be recorded. Line 7 – Total complaints received (lines 1 to 6): Record the total of all complaints received, which will be the total of lines 1 to 5 and line 6. Lines 8 – 12: Record all complaints that have been referred to another authority for investigation or where the home or originating authority has been asked for an opinion. The purpose of collecting this information is to measure the amount of inter Amendment No. 4 – issued July 2004 4-11 Chapter 4: Monitoring Form Guidance authority liaison. Complaints recorded in lines 8 to 12 should also be recorded as received by the Authority under the appropriate category in lines 1 to 5. Line 13 – Total: Record the total of lines 8 to 12. NB requests for advice from businesses should not be included in any of the categories in Table 5.1. Section 6 – Sampling NOTE: Table 5.1 now records complaints. Complaints’ samples should not be included in Table 6.2. Table 6.1 25 Informal samples: Samples not taken in accordance with the appropriate sampling Regulation (e.g. samples for screening purposes) and/or not sent to an accredited laboratory. 26 Examinations of food by an officer during an inspection (e.g. labelling) should not be included. Samples should only be recorded where the food has been procured and removed from the business. Samples recorded should include food that has been examined by the Authority or an expert other than the food analyst or examiner. Table 6.2 27 Formal samples: Samples taken in accordance with the appropriate sampling Regulations and submitted to an accredited laboratory on the official list. The official list is available on the Food Standards Agency’s website (www.food.gov.uk/enforcement/public_analysts). Column S – Total No. of samples leading to prosecution: Include formal cautions issued in accordance with Home Office circular 18/1994 which can be obtained from the Home Office website (www.circulars.homeoffice.gov.uk) or by telephoning the Home Office on 020 7273 4002. NB Ports – Sampling statistics for port activities should be completed on separate forms to those for the remainder of the Authority’s activity. Egg and egg products Processed products containing egg should not be included under this heading but under the headings for desserts, sauces etc. Amendment No. 4 – issued July 2004 4-12 Chapter 4: Monitoring Form Guidance Fats and oils All fats and oils, except dairy fats in the dairy product category. Soups, broths and sauces Includes mustard, mayonnaise and vinegar. Cereals and bakery products Includes bread, croissants, brioches, cakes and pastries. Fruit and vegetables Includes mushrooms and berries. Herbs and spices Includes salt and salt substitutes. Prepared dishes Includes frozen prepared dishes and filled sandwiches but not meat pies which should be included under Meat and meat products, game and poultry. Microbiological contamination Includes contamination by biological agents, toxins (including mycotoxins) or metabolites. Other contamination Any other substance not intentionally added to food which is present in such food as a result of the production (including operations carried out in crop husbandry, animal husbandry and veterinary medicine), manufacture, processing, preparation, treatment, packing and packaging, transport or holding of such food, or as a result of environmental contamination. Foreign bodies. Composition Includes additives and adulteration. Labelling and presentation Non–conformities in the labelling (e.g. designation, composition, misleading claims). 28 If a sample is unsatisfactory in more than one category e.g. composition and labelling then it should be placed under both headings but should only count as one sample under the Total No. of samples (column Q). For microbiological samples (columns B, C) the PHLS guidelines – Guidelines for the Microbiological Quality of Some Ready–to–Eat Foods Sampled at the Point of Sale (Communicable Disease and Public Health, Volume 3, Number 3, September 2000) – on “unacceptable” and “unsatisfactory” should be used where appropriate. 29 Exclude details of any samples for which results are awaited, these can go in the next quarter’s return. Amendment No. 4 – issued July 2004 4-13 Chapter 4: Monitoring Form Guidance Table 6.4 Feedingstuffs: Formal samples 30 Include samples procured and analysed using methods in the Feeding Stuffs (Sampling and Analysis) Regulations 1999 (as amended) or other scientifically valid methods for prosecution purposes. Table 6.3 (informal samples) covers samples not taken in accordance with methods suitable for prosecution. For enforcement purposes samples taken under the Agriculture Act 1970, as amended should also be included. 31 Exclude details of any samples for which results are awaited, these can go in the next quarter’s return. Section 7 – Imported foods 32 The percentage of manifests checked should include those checked for all types of foodstuffs and products of animal origin. At this stage, this specific return is applicable to sea ports only. Imported food of animal origin 33 Local authorities should continue to send their existing returns to their Divisional Veterinary Manager. Imported food of non–animal origin 34 The checks recorded should be those of food that entered the port from 3rd Countries or from other Member States with a T1 customs status. 35 A consignment for the purposes of these returns is all foodstuffs covered by one bill of lading, airway bill or one unit e.g. a freight container or in the case of less than a contained load that part covered by separate documentation. Amendment No. 4 – issued July 2004 4-14 Chapter 4: Monitoring Form Guidance Appendix 1 Suggested categorisation of premises (This is for illustrative purposes only and is not an exhaustive list.) (Please refer to note on pages 4–2 and 4–3 concerning column for type of premises.) *Primary Producers Fruit and Vegetable Growers Pick Your Own Farms Egg Producers Potato growers Fish farms Beekeepers Vineyards *Slaughterhouses Abattoirs *Manufacturers, Processors Brewery Meat manufacturers Milk processors and dairy processors Cheesemakers Soft drinks, mineral waters Vegetable drying, freezing, canning Bakery Meat or poultry cutting premises Purification centres for shellfish Fish processors Bakers with no on–site retail activity *Packers Fruit and vegetable co–operatives Egg packers Contract Packers Amendment No. 4 – issued July 2004 4-15 Chapter 4: Monitoring Form Guidance *Importers/Exporters Warehouses, freight depots, transit sheds, stores *Distributors Wholesalers Cash and carries Cold stores Haulage companies Milk distributors Importers *Retailers Supermarkets Grocers Confectioners Butchers Fishmongers Greengrocer/Fruiterer Health food shops Bakers shops Newsagents Mobile vans (retailers) Market stalls Farm shops (if farm not included under producers or other premises) Off licences Garage minimarkets *Restaurants and other caterers Restaurants Public houses Cafes Fish and chip shops Take–away Mobile vans (food preparation) Hotels, guest houses Village halls, community centres etc. Schools, hospitals etc. (include each premises but not each kitchen) Work canteens Ships’ catering spaces Amendment No. 4 – issued July 2004 4-16 Chapter 4: Monitoring Form Guidance *Manufacturers mainly selling by retail Butchers shops cooking hams Bakeries selling through their own shops *Material and Article Manufacturers and Suppliers Food contact material and article manufacturers and suppliers Amendment No. 4 – issued July 2004 4-17 Chapter 5: Audit Scheme Introduction 1 The White Paper “The Food Standards Agency – A Force for Change” identified the Food Standards Agency as having a key role overseeing local authority enforcement activities. The Framework Agreement audit scheme sets out the arrangements through which the Agency will audit local authorities’ enforcement activities, to help ensure that local authorities are providing an effective service to protect public health. Powers to monitor and audit local authorities are contained in the Food Standards Act 1999. Aims 2 The aims of the audit scheme are to: ● help to protect public health by promoting effective local enforcement of food law; ● maintain and improve consumer confidence; ● assist in the identification and dissemination of good practice to aid consistency; ● provide information to aid the formulation of Agency policy; ● promote conformance with the “Food Law Enforcement – Standard” (the Standard) and any relevant central guidance or Codes of Practice; ● provide a means to identify under performance in local authority food law enforcement; ● promote self regulation and Peer Review such as Inter Authority Auditing (IAA); and ● identify continuous improvement. Scope 3 The audit scheme will assess a local authority’s conformance against the Standard and any associated guidance. The arrangements will cover the full range of local authority food law enforcement activity i.e. food standards, food safety, Amendment No. 4 – issued July 2004 5-1 Chapter 5: Audit Scheme feedingstuffs and activities within Port Health Authorities/Border Inspection Posts at which imported food is handled. Audit Scheme documents 4 To facilitate effective operation of the scheme an Audit Protocol, containing documented audit procedures, has been developed. A Pre–Visit Questionnaire has also been developed to enable information to be obtained from a local authority prior to the on–site audit. Copies of these documents are available on the Agency’s website at www.food.gov.uk/enforcement/auditscheme Selection of local authorities for audit 5 Selection of authorities will be informed by monitoring data to include those with both low and high apparent levels of performance. The process will also include an element of random selection. More focussed audits concentrating on particular areas of the Standard or enforcement issues may also be carried out. The selection process will also take into account where audits have already been carried out on local authorities in the context of Best Value or Peer Review such as IAA. The audit process Notification 6 Local authorities will receive prior notification of audits. This will aid transparency and also facilitate the effectiveness of the audit process by allowing a reasonable period for local authorities to collate documents and ensure appropriate staff and facilities are available. As a general rule local authorities will be notified by letter at least 3 months in advance of the audit. There will, however, be flexibility to reduce the notification period where the Agency needs to undertake an audit at shorter notice, for example, because of exceptional concerns relating to a particular authority. Notification of audits will be addressed to the Chief Executive of the Authority, copied to the Head of the Food Service. The notification letter will provide background information on the arrangements and nature of the audit. Amendment No. 4 – issued July 2004 5-2 Chapter 5: Audit Scheme On–site audit 7 The on–site audit will include: ● an initial meeting with relevant management of the Authority to address the scope, objectives and arrangements for the audit. This meeting will also allow the Authority the opportunity to raise any local sensitivities and/or demands that may affect the food service; ● an assessment of the implementation of the documented policies and procedures drawn up to meet the requirements of the Standard. Auditors will make use of an Audit Protocol setting out the detailed audit arrangements and the evidence sought to assess conformance. This will aid consistency of audits; and ● an on–site closing meeting with relevant Authority representatives where the auditors will provide a summary of their initial findings, in particular the areas of apparent non–conformance. The meeting will provide an opportunity to clarify any points of misunderstanding. 8 The duration of the on–site audit will vary depending on the size of the Authority. In most circumstances it is proposed the audit visit comprise 2–3 days. In some circumstances, for example where enforcement is delivered from a number of sites, the duration of the audit visit may need to be increased to reflect this. Amendment No. 4 – issued July 2004 5-3 Chapter 5: Audit Scheme 9 The following chart indicates the audit process from prior notification to the Authority that an audit is to take place, through to the issue of the final report and agreed action plan: Approx. 3 months before audit – Notification letter and PreVisit Questionnaire (PVQ) issued to LA Within 30 days of receipt by LA PVQ to be returned to LAE(P)D Performance Branch 2-4 days prior to audit – Confirmation of audit arrangements e-mailed and/or faxed to LA, including programme and list of files required Initial interview with Head of Food Service and other senior managers On-site audit visit (normally 2-3 days) Closing meeting – initial report of findings 20 working days after audit – Draft Audit Report + summary of findings addressed to Chief Executive (copied to Head of Food Service) Within 20 working days of receipt – LA return report with any factual corrections and proposed action plan Within 10 working days of receipt (subject to any necessary discussions) – LAE(P)D issue final report and agreed action plan to Chief Executive Amendment No. 4 – issued July 2004 5-4 Chapter 5: Audit Scheme Complaints and disputes 10. Mechanisms are in place for resolving complaints and disputes by local authorities arising from food service audits undertaken by the Agency. These are set out in detail in the Annex to this Chapter. Follow-up action 11. Food Standards Agency follow-up action to Agency audits will depend on the level and type of non-conformance identified and the action plan produced by the local authority. Follow-up arrangements by the Agency will, in some circumstances, include re-visits to local authorities. Where these arrangements identify a local authority failing to implement all or part of their action plan, subsequent Agency action will be considered on a case by case basis. Publication of Audit Reports 12. Information on local authority enforcement performance will be placed in the public domain. Audit reports will be issued to local authorities with the expectation that the reports will be presented to elected members within the appropriate local public forum. Copies of audit reports will also be placed on the Food Standards Agency website. The Agency will also publish an annual report providing a national summary of monitoring data and audit findings. Review of the Audit Scheme 13. The operation and scope of the audit arrangements and support documents e.g. the Standard will be reviewed on an in-year basis in the first year and on an ongoing basis thereafter. To facilitate this process a Framework Agreement Sub Group has been set up with local authority, consumer and industry representation. The Group will also consider issues arising from audits including those having national policy implications. This group will report to the Local Authority Enforcement Liaison Group. Amendment No. 4 – issued July 2004 5-5 Chapter 5: Audit Scheme Administration of the Audit Scheme 14 Relevant contact points in the event of queries regarding the Food Standards Agency audit scheme are: England ● Mark Davis (administrative) Tel: 020 7276 8421 ● Julian Blackburn (technical) Tel: 020 7276 8430 Marion McArthur Tel: 01224 285122 ● Keith Blake (administrative) Tel: 029 2067 8902 ● Jane Davies (technical) Tel: 029 2067 8901 Scotland ● Wales Northern Ireland ● Gerry McCurdy Tel: 028 9041 7719 ● Trevor Williamson Tel: 028 9041 7713 Amendment No. 4 – issued July 2004 5-6 Chapter 5: Audit Scheme Annex Complaints concerning the conduct of audits and/or auditors If a local authority is dissatisfied with any aspect of the Agency’s services during an audit, including the conduct of the audit and/or the auditors, it has recourse to the Agency’s Complaints Procedure. Full guidance on this is available on the Agency’s website at: www.food.gov.uk/aboutus/standards. Disputes concerning the outcome (findings and recommendations) of audits Note – Pending the resolution of any dispute, the local authority should implement those elements of its Action Plan not subject to dispute so that other necessary improvements are not delayed. The procedure is outlined in the flowchart below. If a local authority is dissatisfied with the audit findings or recommendations, it should first raise the matter with the Lead Auditor so that informal negotiation between the local authority and Agency officials may take place. The matter should be raised by the local authority within 20 working days of receiving the draft audit report and summary of findings. If matters are not resolved at this level and the local authority remains dissatisfied, it may raise it with the Head of Local Authority Enforcement Division in England, or with the relevant Division Head or Deputy Director in Scotland, Wales and Northern Ireland, so that further informal negotiation may take place. If the local authority remains dissatisfied, its Chief Executive may, within a further 10 working days, ask for the matter to be referred to the relevant Advisory Disputes Panel. With the consent of the local authority involved, the Agency’s Enforcement Liaison Group will be advised that such a request has been made. The Advisory Panel will be convened and will investigate the matter in dispute and report its findings and recommendations within 30 working days.The Agency will review the Panel’s report and notify the local authority, within 10 working days, of its decision as to whether it accepts the Panel’s view and of any changes it would wish to make to the original report. Amendment No. 4 – issued July 2004 5-7 Chapter 5: Audit Scheme If the local authority remains dissatisfied, the Chief Executive may (within 10 working days) request that the dispute be referred to the Agency’s Chief Executive. The Chief Executive will review the case and the Panel’s report and issue a final decision that will be notified to the local authority within 10 working days. Once the Chief Executive of the local authority has been notified of the Agency’s final decision the Audit Report and Action Plan will be issued formally and made available publicly. When the Audit Report and Action Plan are published, a summary of the Agency’s final decision on any matter in dispute will also be included. The local authority will have the opportunity to provide a commentary on the Report, the conduct of the audit, and on the findings of the Agency in respect of the matter in dispute, as well as on the Action Plan. Any action necessary should a local authority refuse to accept the decision of the Agency will be considered by the Agency on a case by case basis. Use of Agency powers of direction and default Notwithstanding this procedure for resolving disputes, the Agency reserves the right to consider the use of its powers of direction and default. A separate document sets out guidance on use of these powers. Judicial review The proposed framework for dealing with disputes does not affect the rights of an aggrieved local authority to seek a judicial review of the Agency’s decision. Advisory Disputes Panels Convening of panels – Advisory Disputes Panels will be convened following a request for referral by a local authority Chief Executive. Membership – To safeguard the integrity and independence of the Panel there will be no representation from the Food Standards Agency, the LGA or LACORS. Membership will comprise representatives of the appropriate professional bodies (CIEH, TSI, APA) and a consumer representative. Selected representatives will be required to declare any relevant interests. In Scotland, membership will be drawn from the Audit Advisory Committee. Chair – the Panel will elect its own Chair from among its membership. Secretariat – full Secretariat services may be provided by the Agency with the agreement of the local authority concerned. Amendment No. 4 – issued July 2004 5-8 Chapter 5: Audit Scheme Role of Local Government Associations The Local Government Association (LGA), the Welsh Local Government Association (WLGA), the Convention of Scottish Local Authorities (COSLA), the Northern Ireland Local Government Association (NILGA) and the Local Authorities Coordinators of Regulatory Services (LACORS) are committed to working with local authorities. These organisations encourage their member authorities to give early warning of potential problems emerging from inspections, draft reports, complaints, reviews or other sources so that advice and support may be offered. Amendment No. 4 – issued July 2004 5-9 Chapter 5: Audit Scheme Flowchart illustrating the procedure for dealing with disputes on the outcome (findings and recommendations) of audits Local authority dissatisfied with the Agency’s audit findings or recommendations Local authority raises matter with lead auditor Informal negotiation stages Local authority remains dissatisfied Local authority raises matter with Head of Local Authority Enforcement Division in England or relevant Division Head/Deputy Director in Scotland/Wales/Northern Ireland Local authority remains dissatisfied Local authority Chief Executive requests referral to independently constituted Advisory Disputes Panel Resolution of dispute Advisory Panel report produced outlining findings and recommendations Formal procedure Agency accepts or rejects Panel recommendations Local authority remains dissatisfied Local authority Chief Executive requests referral to Agency Chief Executive Local authority remains dissatisfied Amendment No. 4 – issued July 2004 Local Authority seek judicial review 5-10
© Copyright 2026 Paperzz