volume 6, number 8 - July 2008 Beyond 10,000 – Patient Safety Symposium focuses on partnering with patients and families More than 500 staff and other health care professionals attended the annual Hamilton Health Sciences Patient Safety Symposium at the Hamilton Convention Centre on June 4. It was the fifth year for the conference and the focus was on partnering with patients and families to improve patient safety. “Partnering with patients is not a project, it’s a journey,” said Murray Martin, President and CEO of Hamilton Health Sciences, in his opening address. The keynote speaker, Dr. Allan Frankel, an anesthetist and patient safety advocate from the Institute for Healthcare Improvement, also talked about the importance of learning from patients. “A healthy health care system is a continuous learning system,” he said. More than 100 staff members demonstrated their commitment to safety by submitting a record number of posters describing some of HHS’ homegrown patient safety initiatives. The People’s Choice Poster Award went to Customer Support Services staff Mark Smith, Katherine Adams, Frank Amantangelo, and Jeff Revill for their creative poster entitled: “Preparing Support Services Staff to Work Safely and Effectively in Patient Care Areas: An Innovative Approach to New Employee Orientation and Refresher Training.” Twenty-one other staff made oral presentations at the symposium’s always-popular breakout sessions. Patient Safety Triad members were asked to submit an entry outlining an accomplishment or initiative in patient safety they had undertaken. From these entries, one ballot was randomly selected for the grand prize of an all-expensespaid trip for three triad members to the Institute for Healthcare Improvement’s 20th Annual National Forum on Quality Improvement in Nashville, Tennessee. The winners were members of the 7 South triad, which includes Sue Donovan, Mary Ann Watts, Leigh Barr, and Jana Lee Breton. Teresa Smith, Assistant Vice President of Quality, Patient Safety and Clinical Resource Management, joined other speakers in paying tribute to the participants and the role they have all played in advancing safety at Hamilton Health Sciences. “We still have a ways to go in realizing our goal of zero preventable deaths, but we’re on the right track and engaging patients and families is the natural next step.” Delightful massage – Marie Reynolds, a Biggest Loser Challenge participant, enjoys a free 15 minute massage courtesy of Human Resources. Back row (l to r) Louise Taylor Green, Vice President Human Resources & Organizational Development; Hope Jervis, Registered Massage Therapist; Michele Apsimon, Dietitian in the General’s ICU and leader of the ICU Biggest Loser Challenge; and Carrie Johnston, Dietitian on ward 6 West and leader of 6 West’s Biggest Loser Challenge. Weight-loss challenges motivate staff to shed pounds They call it the Biggest Loser Challenge, and boy were there some losers. Ryan Ibay a staff member in the Acquired Brain Injury Program lost 31 pounds, or 14.5 per cent of his body weight in just four months. Marie Reynolds, an ICU nurse at Hamilton General Hospital lost 14.8 pounds, or 8.52 per cent of her body weight in just two months. Inspired by “The Biggest Loser” television show on NBC, three separate units (the Acquired Brain Injury Program, the ICU at the General, and ward 6 West at the General) all embarked on their own Biggest Loser Challenge. To shed some extra pounds, interested staff members exercised more, made better food choices and motivated each other through friendly competition. Participants chipped entry money into a pot in hopes that they would prevail as ‘The Biggest Loser’ and win a few hundred dollars spending money. Dan Carrol, Rehabilitation Therapist, started up the Biggest Loser Challenge for the Acquired Brain Injury Program. “The competition got the 25 people who signed up excited and energized about losing weight,” said Dan. “I got many e-mails from staff thanking me for starting this initiative because they wouldn’t have been motivated enough to lose the weight on their own.” Carrie Johnston the dietitian who started the challenge on ward 6 West, led lifestyle classes for participants and put them on a points system that allowed them to eat 50 calories per point, making their own food choices. Meanwhile, Michelle Apsimon, the dietitian who led the ICU’s challenge, inspired participants by keeping physically active. “Michelle was a great role model because she runs in the morning or at lunch, proving that it is possible to make the time for daily physical activity,” said Marie Reynolds, challenge participant. When Louise Taylor Green, Vice President Human Resources & Organizational Development found out about the Biggest Loser Challenges, she wanted to do something to reward the staff for taking such an innovative approach to their health and wellbeing. “I thought it was a terrific idea,” said Louise. “You know, making a major lifestyle change is very difficult, and let’s face it, working in the health care environment has some risk factors – long hours, physical strain, traumatic events – so we want to focus on holistic employee well-being when we can.” Not only were the participants rewarded through their improved health, but Louise decided to fund a reward of free 15-minute massages for the top 45 biggest losers. It was an unexpected and welcomed perk for those who worked together to eat better and get more exercise. Providing the comforts of home to palliative patients and their families Simple pleasures like a cup of tea, soft music and a cozy afghan can make a long hospital visit easier for palliative care patients and their families. These are just a few of the items available on a new palliative care cart on ward 6 South at Hamilton General Hospital. The cart was created to make the remaining time family members have to spend with their loved one as comfortable as possible. During this time, family members want to stay close to their loved one’s bedside and hesitate to even leave the room to grab a quick cup of coffee or tea. The cart is made available to families when they are staying at the hospital for 24 hours or more. Sue Mahler, a physiotherapist on 6 South, got the idea for the cart from the long-term care facility where her father stayed. “The time we spent with our father during the last hours of his life was precious and the items on the cart enabled us to spend more time with him,” said Sue. “I thought our palliative patients and their families could benefit from something similar here.” Sue collaborated with Traci Leighton, a palliative care social worker, and together they obtained funding from the Volunteer Association for the carts. Many of the items on the cart were donated by staff, such as a lamp for soft lighting, a coffee maker, a CD player, and a selection of CDs, magazines and books. The cart also includes two palliative care handbooks written by Dr. Elizabeth Latimer, a palliative care physician at Hamilton Health Sciences. Two more carts are planned for wards 7 South and 8 South. Homemade afghans are also available on the cart. Sheila Faguy, an avid knitter, was a patient on 6 South when she started knitting an afghan to pass the time. As fate would have it, the cart idea was in the works when Sheila was in hospital, so when she learned of it, she decided to keep knitting and donate her afghans. So far, she has knit and donated more than a dozen. The afghans are given to palliative patients during their stay and then given to their families to take home in memory of their loved one after they’ve passed away. “I wish something like this was available for my mother when she was ill,” said Sheila. “This is my way of volunteering and helping comfort others during a difficult time in their lives.” Comfort and care – Left to right: Traci Leighton, Palliative Care Social Worker, Sue Mahler, Physiotherapist on 6 South, and Sheila Faguy, a former HHS patient and an avid knitter, have been instrumental in providing the comforts of home to palliative patients and their families through a palliative care cart at the General. Hamilton General Hospital heart patient sets Guinness World Record Guinness World Records recently recognized former Hamilton General Hospital patient, Alfred Foster Revell, as the world’s longest surviving quadruple heart bypass patient. Alfred underwent surgery 30 years ago on June 17, 1978, and returned to Hamilton General Hospital on the anniversary to celebrate. He also presented Cardiac & Vascular Program staff with an official Guinness Book of Records certificate. “It’s wonderful to see Mr. Revell has lived a full life since his surgery,” said Dr. Kevin Teoh, Chief of Cardiac Surgery, Hamilton Health Sciences. “We’re honoured to share this historic achievement with him.” Hamilton General Hospital is a regional provider of advanced cardiac services, and cardiac surgery has evolved significantly since Alfred’s surgery. New procedures and technological advancements over the past 30 years have dramatically reduced the amount of time patients spend in the hospital from two to three weeks to approximately five days. The number of cardiac surgeries performed daily has grown from only one or two per day in 1978 to up to eight each day. Last year, Hamilton General performed 1,469 cardiac surgeries. Dr. Alfonso Parisi, who performed Alfred’s surgery, was one of the first pioneers in open heart and bypass surgery at Hamilton General Hospital. At 93, Alfred is currently living independently in his own apartment and sleading an active life. Born September 9, 1914, in Yorkshire, England, he is a shining example of a lively gentleman who genuinely enjoys life. He is truly an inspiration to others who have had similar surgery or are facing the prospect due to heart disease. Since his surgery, Alfred has produced many large oil paintings; actively pursued his passion for golf, joined the choir and was a soloist with the Hamilton Geritol Follies. He continues to participate in senior activities. “The bypass surgery gave me a new lease on life,” said Alfred. “I would like to thank Dr. Parisi, the surgeons and staff at Hamilton General Hospital for making my beautiful life possible.” The beat goes on – Alfred Foster Revell, the world’s longest surviving quadruple heart bypass patient, presents a Guinness World Records certificate to Dr. Kevin Teoh, Chief of Cardiac Surgery at Hamilton Health Sciences. McMaster University Terry Fox Run for Cancer Research Reaching the top: Hamilton General Hospital celebrates construction milestone Date: Sunday, September 14, 2008 Location: McMaster University Student Centre Time: Registration 11:30 -12:30 p.m. Come early to enjoy the music and festivities. Run start is approximately 1 p.m. Events: Run, walk, ride, or roller blade - 5 or 10 km on campus. There will be a jazz band, and presentations by cancer survivors and researchers. Food and refreshments are provided after the run. Registration for the run is required in person on Sunday, September 14. You can download a Terry Fox Run Pledge Sheet from www. terryfoxrun.org, sign on to a team, and make contributions online prior to the run. Join a team! The HHS teams and team leaders registered for the run are: • Juravinski Cancer Centre - Dr. Hal Hirte [email protected] ext. 64603 • Henderson and the General - Dorelle Scott [email protected] ext. 43413 • MUMC - Dr. Rob Adam [email protected] 905-978-3613 • Chedoke - Allan Feldman [email protected] ext. 74486 To register as a participant on one of these teams, go to www.terryfoxrun.org. Under the Terry Fox Run heading, click on Online Pledging, then click on Search for an Existing Family or Group to Join. Select Find a Corporate/Group Team. Search for your team listed above. For more information, contact your team leader, or Dr. Jeffrey Sher at [email protected] or 905-318-5338. If you would like to create and register your own unique team, contact Lisa Scott at 905628-4987 or [email protected] Interim Chief of Surgery On July 1, 2008, Dr. Michael Marcaccio stepped down as Chief of Surgery for Hamilton Health Sciences. The initial search committee was unable to find a successful candidate for his replacement and has now recruited an external consultant to help with the process. It is anticipated that this search will take approximately 12 to 18 months. In the interim, Dr. Wes Stephen has been appointed Acting Chief of Surgery. “Dr. Stephen has held a number of leadership roles with the Department of Surgery and is wellequipped to guide the department through this period of transition,” said Dr. Dick McLean, Chair of the Hamilton Health Sciences Medical Advisory Committee Dr. Wes Stephen (MAC). “Please welcome Wes into his new role.” “A heartfelt thank you to Dr. Michael Marcaccio for his incredible dedication in the role of Chief of Surgery,” said Dr. Jennifer Everson, Vice President Medical. “He has made many contributions in his role as Chief over the past decade and his leadership will be missed, not only within the Department of Surgery, but also around the MAC and Executive tables.” Great progress – Hamilton Health Sciences staff and board members joined Building and Planning Committee members, construction partners and hundreds of front line construction workers for a “topping off” ceremony on June 12 to celebrate the completion of construction of the top level of the David Braley Cardiac, Vascular and Stroke Research Institute. Looking at the Hamilton General Hospital site today, it’s hard to believe that just a year ago the entire north side of the hospital grounds was roughly 4.5 acres of flattened soil. The site has since become an epicentre of construction where the massive David Braley Cardiac Vascular and Stroke Research Institute (DBCVSRI) now stands and where the new Regional Rehabilitation Centre is taking shape. On June 12, HHS staff and board members along with ABE – A Joint Venture, which includes construction partners AMEC, Black & McDonald and EllisDon, joined hundreds of front line construction workers for a “topping off”’ ceremony to celebrate the completion of construction of the top level of the building. This common tradition within the construction industry marks the moment when the highest structural concrete floor in a building’s construction is completed. The event, which featured a barbeque lunch, raffle prizes and t-shirt giveaways was hosted by ABE as a way to recognize and thank the on-site workers for their contribution to the project and mark a significant milestone in construction of the new building. “This is a special day for the construction crew,” said Kieran Hawe, Project Director for ABE. “So much of their hard work and dedication went into building this amazing structure, even throughout the exceptionally harsh weather conditions this past winter. Now that we’ve reached the top level of construction, they can step back and take a moment to be truly proud of what they have accomplished.” “We cannot thank you enough for your hard work on this project,” said Murray Martin, President and CEO, Hamilton Health Sciences. “Be proud in knowing that each of you are an integral part of building a facility that will greatly benefit health care in this community and support life-saving research.” The David Braley Cardiac, Vascular and Stroke Research Institute will house world-class scientists from two existing research groups; the Population Health Research Institute, currently led by Dr. Salim Yusuf and the Experimental Thrombosis and Atherosclerosis Program of the Henderson Research Centre, led by Dr. Jeffrey Weitz. The new infrastructure will provide 197,700 square feet of research space and bring more than 300 new jobs to Hamilton’s core, many of which will specialize in cardiac, vascular and stroke research. As a result, the Institute will increase Hamilton Health Sciences’ ability to continue to attract and retain highly qualified medical experts to the Hamilton region. Construction on the DBCVSRI began in July of 2007 and it is anticipated that phased occupancy of the building will begin in February 2009. Our Family of Hospitals • CHEDOKE • CHILDREN’S • GENERAL • HENDERSON • JURAVINSKI • McMASTER th e m o n th l y n e ws l e tt e r o f ha m i l t o n h e a l th sci e n c e s Awards Pat Mandy Award On June 26, the Pat Mandy Award was presented to social worker Fraser Hall (centre) by Murray Martin, President & CEO (left) and special guest Pat Mandy (right), CEO of the Hamilton Niagara Haldimand Brant Local Health Integration Network. As the former Vice President of Patient Services at Hamilton Health Sciences, Pat’s passion and commitment to cultural diversity and inclusiveness made an indelible impression on our workplace. This award honours one staff member who lives Hamilton Health Sciences’ values of respect, caring, innovation and accountability, and who embraces and role models diversity throughout the organization, influencing others. Fraser Hall is a Social Worker in the Emergency Department at the General. He was instrumental in establishing HHS’ Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer and Questioning Task force (LGBTQ) and is now a member of the steering committee. He was also involved in establishing Clothes City at the General, which provides clothing to individuals who are in need, and is a member of the Hospital Shelters Working Group. Submission forms for the 2009 Pat Mandy Awards will be available through Human Resources in fall 2008. To learn more about this award process or to nominate a colleague for this award, please visit the Human Resources section of the HHS Intranet. Emergency Preparedness Week Code Captain Award of Excellence The Office of Emergency & Disaster Management (EDM) launched its first Code Captain Award of Excellence during Emergency Preparedness Week at Hamilton Health Sciences. Murray Martin, President & CEO (left), Lili Brylowski Nestor, EDM Specialist (second from left) and Anthea Banks, Director of Clinical Practice & Education (far right) presented the awards to the recipients (front row from left): Frances March, Seema Chacko, Dana Gaudette-Zimmer, Anne Larose, (back row from left): Fran Dawson, Rosemary Horsewood, Colleen Flowers, Dianna Belitski. These individuals were nominated for their dedication and leadership to emergency preparedness. They go above and beyond by participating in code captain meetings, ensuring their areas practice code reviews and exercises and submit the required e-forms, and ensuring their areas are prepared with current Emergency Preparedness Binders and other resources needed for an effective code response. In addition to receiving the award plaque, each received a personal emergency preparedness gift and attended a “Breakfast with the Best” on June 3, hosted by Murray Martin. H.O. Stolberg Memorial Award This year’s recipient of the annual Dr. H.O. Stolberg Memorial Award, Lianne Broughton (right) shares her special day with her family. Lianne has been a member of the Diagnostic Imaging Department at Hamilton General Hospital for 22 years. The award was established to honour the former Chief of Diagnostic Imaging, Dr. Harald Stolberg, and is presented annually to the staff member who shares Dr. Stolberg’s dedication to excellence and serves as a role model and The Insider is published monthly ambassador for the by Hamilton Health Sciences department. Lianne was Public Relations & nominated by her peers Communications Department. in Diagnostic Imaging at Manager the General for her strong Heather Pullen leadership skills and Editor dedication to excellence. Carly Baxter Graphic Design Nadia DiTraglia Contributors Lili Brylowski Nestor Jennifer Kramer Cyprian Estrada Melissa Macdonald Peter Foulds Kim Sopko Bridget Greer Hamilton Health Sciences McMaster University Medical Centre Room 2E38, 1200 Main Street West Hamilton, ON L8S 4J9 Each year the recipient’s name is added to a plaque that hangs outside the Dr. Stolberg Library. WE WANT TO HEAR FROM YOU The Insider welcomes comments and suggestions. Contact us at: [email protected] or (905) 521-2100 ext. 75387. Visit us online at www.hamiltonhealthsciences.ca
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