Salary
Guide
2017
Office
Industrial
Finance
Transportation
2017
Salary Guide
Finding and retaining top talent is no easy task. The national unemployment rate
is just about as low as it has been in almost a decade and job seekers are being
more particular about where they want to work — and for how much money.
In this “candidates’ market,” you need every advantage you can get. With that
in mind, we hope the data in our 2017 Salary Guide will help you recruit, retain
and pay employees at all levels — and win the competition for top talent.
About the salaries in this guide
Our current, comprehensive salary
figures are based on research conducted
by CareerBliss, a career community
dedicated to helping people find happiness
in the workplace and in life. The data
is thoroughly vetted and verified.
The salary figures reflect typical cash
compensation for an individual’s job
based on location, experience, education,
certifications and company size. Salaries
for your positions may be further
influenced by benefits offered, local
supply and demand trends and other
considerations. The data in our guide
represents average base salary only.
All salaries are in U.S. dollars.
Company size and annual revenues
are based on the following:
S = under $250 million
M = $250 million to $1 billion
L = over $1 billion
Office
2Administrative
3 Office Services
5 Customer Service
5Reception
6 Call Center
7 Human Resources
9Hospitality
10Management
11 Medical Clerical
Industrial
13Production
14Assembly
15 Machine Operation
15Fulfillment
16Maintenance
Finance
17Mortgage
18Finance
and Accounting
Transportation
20Transportation
Recruit, retain and pay
employees at all levels —
and win the competition
for top talent.
2017 Salary Guide
2
Office
Administrative
Administrative Administrative
Bilingual
Senior
Assistant,
Assistant,
Administrative Administrative
0-2 Years’
2-4 Years’
Assistant
Assistant
Experience
Experience
Executive
Assistant
Senior
Executive
Assistant
Northeast
S
M
L
39,270
42,080
42,850
43,598
46,714
48,611
43,729
47,353
48,449
55,504
59,524
61,096
50,307
53,878
55,247
55,139
58,115
60,407
Middle-Atlantic
S
M
L
38,496
42,037
42,685
43,191
46,598
48,076
43,674
47,254
48,105
54,874
59,393
60,685
49,526
53,826
54,626
53,080
57,916
59,894
Midwest
S
M
L
38,224
41,716
42,548
43,058
45,964
47,683
43,265
46,945
48,035
54,238
58,932
60,648
48,989
53,369
54,560
52,093
57,623
59,349
South
S
M
L
37,749
40,059
42,444
42,255
45,174
47,409
42,625
45,827
47,975
53,349
57,123
60,464
48,378
51,442
54,501
51,819
57,074
59,059
West
S
M
L
39,791
42,263
42,957
44,104
47,336
49,190
44,401
47,597
49,644
56,476
59,897
61,327
50,975
54,193
55,320
56,348
58,731
61,919
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Administrative
Administrative Assistant, 0-2 Years’ Experience
Performs a variety of administrative functions. Requires
a high school diploma with 0-2 years of relevant experience.
Relies on instructions and guidelines to perform job functions.
Works under immediate supervision.
Administrative Assistant, 2-4 Years’ Experience
Performs a variety of administrative functions. Requires
a high school diploma with 2-4 years of relevant experience.
Relies on experience and judgment. Works under general
supervision. Some degree of creativity is required.
Bilingual Administrative Assistant
Provides clerical and operational support for executives
and managers. Handles correspondence between executive
personnel in two languages, and may train and supervise
other clerical staff. Assists with board meetings, manages
vendor relationships and routine office-related functions.
Senior Administrative Assistant
Performs a variety of administrative functions, including
scheduling appointments, taking dictation, handling phone
calls, generating reports and preparing invoices and expense
reports. Requires a high school diploma with at least 5 years
of experience. May manage others. Typically reports to
a manager or department head.
Executive Assistant
Performs administrative functions for executive-level
employees, including preparing correspondence, handling
confidential and time-sensitive material and general clerical
duties. Requires an associate degree or equivalent with
at least 4 years of experience. Relies on experience and
judgment. May manage others.
Senior Executive Assistant
Provides high-level administrative support by conducting
research, preparing statistical reports, handling information
requests and performing clerical functions such as preparing
correspondence, receiving visitors, arranging conference
calls and scheduling meetings. May also train and supervise
lower-level clerical staff.
3
Office
Office Services
Legal
Senior Legal
Marketing
Medical
Sales
Administrative Administrative Administrative Administrative Administrative
Assistant
Assistant
Assistant
Assistant
Assistant
Data Entry
Specialist
General
Office
Assistant
Logistics
Coordinator
40,948
44,245
45,371
55,472
59,220
61,456
40,035
43,383
44,227
34,051
35,457
37,707
54,495
59,238
61,302
37,489
40,165
40,657
29,746
31,731
32,323
90,205
97,690
99,303
40,829
44,177
45,090
54,985
59,076
61,190
39,875
43,256
44,049
32,834
35,415
37,649
53,851
58,887
61,174
36,572
40,011
40,472
28,975
31,644
32,279
89,379
97,620
99,119
40,380
43,861
44,807
54,237
58,764
60,586
39,528
43,026
43,870
32,753
35,364
35,739
52,952
57,552
60,736
36,325
39,798
40,413
28,777
31,426
32,158
89,080
96,718
98,935
39,847
41,949
44,758
53,343
56,850
60,396
39,009
40,830
43,808
32,699
34,182
35,640
52,245
56,160
59,676
36,072
37,986
40,287
28,570
30,171
31,951
88,021
91,575
98,300
41,414
44,458
45,418
55,876
60,112
61,628
40,607
43,651
44,280
34,091
35,574
37,738
55,161
59,410
62,077
37,767
40,214
40,730
30,027
31,864
32,414
91,302
98,240
99,452
Legal Administrative Assistant
Performs secretarial and administrative duties for attorneys.
Files, answers phones and types letters, memos and reports.
Requires a high school diploma with 0-2 years of relevant
experience. Works under general supervision. Some creativity
is required.
Senior Legal Administrative Assistant
Performs secretarial and administrative duties for attorneys.
Files, answers phones and types letters, memos and reports.
Requires a high school diploma with at least 4-6 years
of relevant experience. Significant creativity and latitude
is expected. Typically reports to a manager or head of
a department.
Marketing Administrative Assistant
Coordinates and assists with marketing activities of a product
or business line, including advertising, direct mail, printing,
customer events and trade shows. May require a bachelor’s
degree with 0-2 years of experience. Works under general
supervision.
Medical Administrative Assistant
Interacts with medical staff, vendors and patients. Handles
confidential information. Requires excellent software and
customer service skills, as well as prior medical terminology
and healthcare office experience.
Sales Administrative Assistant
Performs administrative duties for the sales team, including
creating reports and providing customer service. May require
an associate degree or equivalent and 4-6 years of experience.
Works under general supervision. Extensive creativity and
latitude is expected.
Office Services
Data Entry Specialist
Operates a data entry device to input lists, records or other
data points into an electronic format. Requires a high school
diploma or equivalent with at least 5 years of experience.
May manage others. Typically reports to a manager
or department head.
General Office Assistant
Performs office tasks such as filing, recording, maintaining
records, copying and other similar duties. Follows established
procedures to complete tasks in a timely manner. Requires
a high school diploma or equivalent with 0-3 years of relevant
experience. Works under immediate supervision.
Logistics Coordinator
Analyzes and develops logistics plans to enhance workflow,
maximize customer satisfaction and minimize costs. May require
an associate degree or equivalent with 6-8 years of relevant
experience. Significant creativity and latitude is expected.
May report to an executive or a manager.
2017 Salary Guide
4
Office
Office Services continued
Mailroom
Clerk
Project
Coordinator
Word
Processor
Advanced
Word
Processor
Northeast
S
M
L
30,065
32,149
33,230
57,682
60,614
64,209
30,598
33,477
37,187
33,413
35,424
40,862
Middle-Atlantic
S
M
L
29,942
32,002
33,209
54,759
59,579
63,522
30,517
33,029
34,375
33,005
35,318
36,677
Midwest
S
M
L
29,872
31,686
32,709
54,140
59,289
62,519
29,532
32,870
33,970
32,704
35,177
36,399
South
S
M
L
29,157
31,148
32,567
53,318
58,696
61,553
29,287
32,830
33,705
32,107
33,994
36,283
West
S
M
L
30,553
32,306
33,740
58,451
60,741
65,604
31,662
33,684
37,264
33,776
35,764
43,606
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Mailroom Clerk
Receives, sorts and distributes incoming mail throughout the
workplace. Weighs outgoing mail and attaches postage using
a mail meter machine. Maintains an inventory of mailroom
supplies and orders additional supplies as needed. Requires
a high school diploma or equivalent.
Project Coordinator
Supervises the daily operations of the office services team.
Arranges for office services including communications,
contracted security, typing, faxing and mail distribution.
May require a bachelor’s degree and 4-6 years of relevant
experience. Manages others. Extensive creativity and latitude
is expected. Typically reports to a manager.
Word Processor
Types, compiles, changes, combines, proofs, prints and stores
documents. Typically reports to a supervisor.
Advanced Word Processor
Types, compiles, changes, combines, edits, prints and stores
documents. Proofreads documents for grammar, spelling,
punctuation and format. Corrects errors as necessary.
5
Office
Customer Service
Reception
Customer
Service
Representative
Bilingual
Customer
Service
Representative
Senior
Customer
Service
Specialist
Customer
Service
Manager
Front Desk
Coordinator
Receptionist
Executive
Receptionist
Switchboard
Operator
33,807
36,196
37,625
47,194
50,462
52,417
49,690
53,660
59,238
81,473
84,885
90,720
42,351
45,747
55,826
34,753
36,440
37,533
38,637
41,223
41,916
30,304
32,854
33,283
33,654
35,835
37,416
46,911
49,920
52,108
49,168
52,987
55,674
78,834
84,506
89,937
41,290
45,517
45,929
32,690
36,265
37,201
37,727
41,135
41,708
30,011
32,715
33,121
33,441
35,528
36,966
46,585
49,539
51,516
48,976
52,236
55,101
78,439
84,292
87,485
41,272
45,490
45,883
32,456
36,147
36,887
37,515
40,862
41,612
29,764
32,581
33,079
32,844
34,484
36,646
46,157
48,260
51,096
48,525
51,636
54,383
75,883
83,876
87,351
41,255
43,502
45,799
32,147
35,265
36,771
37,058
39,327
41,558
29,491
30,817
33,008
33,919
36,222
37,888
47,584
50,742
52,491
50,704
53,948
56,024
81,476
86,675
90,890
42,381
45,767
51,504
35,064
36,619
37,813
39,105
41,274
42,129
30,618
32,911
33,403
Customer Service
Reception
Customer Service Representative
Interacts with customers through various channels to address
inquiries regarding products and services, provides information
and resolves issues. Supports sales by generating leads and
helping customers. Requires high school diploma or equivalent.
Front Desk Coordinator
Assists with the supervision of the front desk. May require
a bachelor’s degree and 2-4 years of experience. Manages
others. Typically reports to the front office manager.
Bilingual Customer Service Representative
Interacts with customers through various channels to address
inquiries regarding products and services, provides information
and resolves issues. Supports sales by generating leads and
helping customers. Requires high school diploma or equivalent,
and fluency in the desired second language.
Senior Customer Service Specialist
Answers inbound calls and places outbound calls to increase
business, customer satisfaction and customer retention.
Resolves complex customer inquiries, problems and non-routine
matters. Requires skill and ability to explain more complex
matters both to ensure customer satisfaction and retention
and to sell products and services.
Customer Service Manager
Manages customer service representatives and ensures that
customers are satisfied. Designs and implements operational
process improvements and recommends changes. Requires
a bachelor’s degree and 7 years of experience. Typically
reports to a senior manager.
Receptionist
Greets visitors and arranges for transportation services when
needed. May operate a switchboard. Requires a high school
diploma or equivalent with 0-2 years of relevant experience.
Relies on instructions and established guidelines. Works under
immediate supervision.
Executive Receptionist
Assists departments and junior executives by providing
secretarial and administrative support. Composes letters,
memoranda and routine correspondence. Files correspondence
and other records. Answers telephones, gives information
to callers, routes calls and places outgoing calls.
Switchboard Operator
Operates a switchboard or telephone console to route
incoming calls and place outgoing calls. Requires a high
school diploma or its equivalent with 0-2 years of relevant
experience. Relies on instructions and established guidelines.
Works under immediate supervision.
2017 Salary Guide
6
Office
Call Center
Call Center
Representative
Bilingual
Collections
Inbound
Call Center
Representative
Call Center
Representative
Representative
Inbound
Call Center
Manager
Outbound
Call Center
Representative
Northeast
S
M
L
31,368
33,464
33,889
47,605
50,459
52,608
35,854
38,287
39,898
31,563
34,075
34,971
85,769
89,543
96,283
30,269
32,669
33,412
Middle-Atlantic
S
M
L
30,504
33,347
33,821
46,883
50,359
52,387
35,460
37,898
39,619
31,460
33,970
34,766
83,481
89,378
95,626
30,003
32,566
33,361
Midwest
S
M
L
30,204
33,338
33,646
46,221
49,546
51,987
35,303
37,603
39,446
31,065
33,766
34,610
82,357
89,344
91,933
29,891
32,378
33,261
South
S
M
L
30,198
31,493
33,637
45,676
48,937
51,397
35,022
37,026
39,119
30,655
32,363
34,487
80,242
88,778
91,713
29,336
30,938
33,161
West
S
M
L
31,377
33,624
35,598
47,960
50,947
53,031
36,848
38,675
40,425
31,917
34,261
35,025
86,096
91,315
96,739
30,814
33,025
33,587
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Call Center
Call Center Representative
Makes and receives phone calls to promote or sell products
or services. Requires an in-depth knowledge of products
and services offered. May require a bachelor’s degree and
0-2 years of relevant experience. Relies on instructions and
established guidelines. Works under immediate supervision.
Bilingual Call Center Representative
Receives incoming calls from customers to fulfill orders,
address inquiries, handle complaints and resolve issues.
Processes order forms and applications. Identifies and escalates
issues, routes calls to appropriate resources and conducts
follow-up calls when necessary. Requires high school diploma
or equivalent and fluency in the desired second language.
Collections Representative
Provides operational support for the billing department.
Prepares bills and past-due notices for mailing, following
up with phone calls when needed. High school diploma
or equivalent required, as well as an understanding of phone
systems and computer software.
Inbound Call Center Representative
Answers telephone inquiries and promotes products and
services. Resolves customer complaints to ensure retention
and satisfaction. Requires a high school diploma or equivalent
and 0-2 years of relevant experience. Relies on instructions and
guidelines to perform job functions. Works under immediate
supervision.
Inbound Call Center Manager
Manages and directs all aspects of incoming call center
operations. Implements and reviews call center policies and
procedures. Develops and monitors quotas for service volume
and timeliness. Requires a bachelor’s degree with at least
7 years of experience. Typically reports to top management.
Outbound Call Center Representative
Initiates calls to potential clients using a prepared selling script.
Promotes and sells products and services. Requires a high
school diploma or equivalent and 0-2 years of experience.
Relies on instructions and established guidelines. Works under
immediate supervision.
7
Office
Human Resources
Outbound
Call Center
Manager
HR
Administrative
Assistant
HR
Generalist
HR
Business
Partner
HR
Organizational
Development
HR
Recruiter
HR
Corporate
Recruiter
HR
Manager
80,389
83,529
95,843
38,448
41,216
42,041
53,207
57,082
58,569
85,279
90,236
99,962
117,891
126,518
136,302
60,230
65,252
66,653
71,509
76,596
80,114
99,356
103,807
111,167
79,672
83,297
95,200
37,713
41,197
41,694
52,387
56,835
58,367
84,824
89,974
98,426
115,241
125,416
135,320
60,074
65,044
66,256
70,544
76,396
79,165
96,460
103,115
109,794
76,706
83,276
88,300
37,357
40,827
41,641
51,918
56,288
58,155
83,436
89,687
93,080
112,969
121,882
133,167
59,857
64,883
66,119
69,607
75,840
78,989
95,674
102,995
106,699
75,251
82,280
88,116
37,006
39,226
41,589
50,967
54,718
57,816
82,454
87,345
92,064
108,815
120,512
129,638
58,962
61,524
66,060
68,844
74,656
78,000
92,715
102,522
106,314
81,186
87,527
96,073
38,844
41,266
42,093
54,337
57,363
58,668
85,834
90,676
102,917
119,744
126,834
145,296
61,256
65,810
66,975
72,253
77,242
91,043
100,621
105,710
111,292
Outbound Call Center Manager
Manages and directs all aspects of outbound call center
operations. Implements and reviews call center policies and
procedures. Trains and supervises representatives. Requires
a bachelor’s degree with at least 7 years of experience.
Typically reports to top management.
Human Resources
HR Administrative Assistant
Provides support in functional areas of HR, including
recruitment, employment, personnel records, employee and/
or labor relations, job evaluation, compensation management,
benefits administration and training. May require an associate
degree or equivalent with 0-2 years of experience.
HR Generalist
Administers human resources policies and procedures.
Collects and analyzes HR data and makes recommendations
to management. Processes paperwork and prepares employee
communications. May require a bachelor’s degree and 0-3
years of experience. Works under immediate supervision.
HR Business Partner
Aligns business objectives with employees and management
in designated business units. Serves as a consultant to
management on HR issues. Acts as employee champion and
change agent. Assesses and anticipates HR-related needs.
Requires 8-10 years of experience.
HR Organizational Development
Manages, designs and implements policies and procedures
relating to organizational development. Requires a bachelor’s
degree and 7 years of relevant experience. Relies on experience
and judgment. Manages others. Extensive creativity and
latitude is expected. Typically reports to a department head.
HR Recruiter
Recruits, interviews, checks references, makes offers and
conducts orientation for new employees. Performs exit
interviews and processes change of employee status. Typically
requires a bachelor’s degree and 2-4 years of experience.
Relies on experience and judgment. Works under general
supervision.
HR Corporate Recruiter
Oversees all facets of recruiting throughout an organization.
Develops local and national recruiting plans. Utilizes traditional
sourcing strategies and develops new approaches to attract
the best quality talent.
HR Manager
Designs, plans and implements human resources programs
and policies for staffing, compensation, benefits, visa/green
card processing, employee relations, training and health and
safety. Requires a bachelor’s degree and 7 years of relevant
experience. Typically reports to a department head.
2017 Salary Guide
8
Office
Human Resources continued
HR
Director
HR
Vice
President
Payroll
Processor
Northeast
S
M
L
164,873
179,367
205,744
261,973
296,766
372,680
46,081
49,382
51,381
Middle-Atlantic
S
M
L
161,898
178,150
204,643
259,173
294,170
371,301
45,828
49,319
51,149
Midwest
S
M
L
155,721
168,903
190,187
247,503
279,877
349,392
45,173
48,055
50,734
South
S
M
L
151,786
168,666
185,656
237,938
272,131
336,106
44,651
47,211
50,347
West
S
M
L
167,818
180,172
206,236
264,498
297,242
374,929
46,427
50,268
51,882
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
HR Director
Plans, directs and executes policies relating to personnel
activity including recruiting, interviewing, orientation programs
and budgets. Requires a bachelor’s degree and at least 7-10
years of experience. Relies on experience and judgment.
Manages others. Extensive creativity and latitude is expected.
Typically reports to senior executives.
HR Vice President
Plans and directs all aspects of an organization’s human
resources policies, objectives and initiatives. Responsible
for employment, placement, orientation and training, labor
relations, compensation, benefits and employee services.
Ensures company compliance with applicable labor
laws. Requires a bachelor’s degree and at least 15 years
of experience. Typically reports to top management.
Payroll Processor
Responsible for processing payroll while updating and
maintaining all payroll records. Ensures payroll is in
complete compliance with the law and meets IRS standards.
Files company’s quarterly and yearly taxes. Responds to
questions from employees and corrects any payroll errors.
Requires high school diploma or equivalent.
9
Office
Hospitality
Barista
Busser
Cook
Lead Cook
Dishwasher
Sous Chef
Executive
Chef
Fine Dining
Server
30,826
33,506
36,910
30,221
32,849
36,187
34,007
36,965
41,120
34,688
37,704
41,942
29,922
32,524
35,829
47,611
51,751
57,568
49,991
54,338
60,446
35,382
38,458
42,636
30,209
32,836
35,463
29,617
32,192
34,768
33,328
36,226
39,124
33,994
36,950
39,906
29,324
31,874
34,423
46,658
50,716
54,773
48,991
53,252
57,512
34,674
37,689
40,704
29,593
32,166
34,739
29,012
31,535
34,058
32,988
35,856
38,724
33,647
36,573
39,499
28,725
31,223
33,721
46,182
50,198
54,214
48,491
52,708
56,925
34,183
37,155
40,128
28,976
31,496
34,176
28,408
30,878
33,506
32,307
35,117
38,074
32,954
35,819
38,835
28,127
30,573
33,175
45,230
49,163
53,303
47,492
51,621
55,968
33,471
36,381
39,478
31,442
34,016
39,444
30,826
33,349
38,670
35,028
37,926
43,515
35,728
38,685
44,385
30,520
33,018
38,288
49,039
53,096
60,921
51,491
55,751
63,967
36,319
39,292
45,273
Hospitality
Barista
Provides customer service while mixing espresso drinks
for patrons. Ability to work in a fast-paced environment is
a must. Previous barista and/or serving experience required.
Busser
Clears and cleans tables for patrons, while maintaining
a professional attitude. Must be organized and willing to work
flexible hours. No experience needed. High school diploma
or equivalent required.
Cook
Responsible for food preparation, setting up buffet stations
and additional kitchen duties. Must be a team player, able
to multitask and willing to work in a stressful environment.
High school diploma or equivalent.
Lead Cook
Responsible for leading the preparation of daily entrees,
with knowledge of culinary ingredients. Required to
develop menus, create prep lists, train station team, prepare
ingredients and cook according to established guidelines.
Experience as a lead cook or kitchen manager is preferred.
Dishwasher
Responsible for working in the kitchen and washing dishes
while also cleaning and maintaining a sanitary kitchen. Ability
to work in a fast-paced environment, standing for extended
periods of time. High school diploma or equivalent required.
Sous Chef
Responsible for executing gourmet, innovative cuisine.
Partners with the Chef to develop, coordinate and formulate
consistency in a changing menu. Strong knowledge of seasonal
ingredients and culinary trends are essential. Mentors and
develops the culinary team to ensure a collaborative work
environment. Experience as a kitchen manger, Sous Chef
or Chef-de-Cuisine is a must.
Executive Chef
Exhibits a passion for cooking high quality food and service,
while assisting with management of the kitchen. Must be detail
oriented and willing to mentor fellow cooks. Ability to work
flexible hours in an upbeat, fast-paced environment. Previous
experience required.
Fine Dining Server
Responsible for taking orders and serving meals. Sets, clears
and cleans tables for events while also performing inventory
management of linens, cutlery, napkins and condiments.
High school diploma or equivalent required.
2017 Salary Guide
10
Office
Hospitality continued
Management
Host
Receiver
Assistant
Manager
General
Manager
Facilities
Manager
Office
Manager
Northeast
S
M
L
31,751
34,511
38,018
30,520
33,175
36,545
35,607
38,704
42,781
36,769
39,966
44,459
87,225
92,746
98,382
65,671
69,888
72,878
Middle-Atlantic
S
M
L
31,116
33,821
36,527
29,911
32,512
35,112
34,895
37,930
40,964
36,034
39,167
42,300
85,522
92,079
97,627
64,908
69,643
72,232
Midwest
S
M
L
30,481
33,131
35,781
29,300
31,847
34,395
34,320
37,304
40,289
35,666
38,767
41,869
84,950
91,451
95,439
63,685
69,121
71,092
South
S
M
L
29,846
32,441
35,202
28,689
31,185
33,838
33,612
36,535
39,612
34,931
37,968
41,165
83,079
90,769
94,612
62,595
68,119
70,875
West
S
M
L
32,386
35,036
40,627
31,131
33,679
39,053
36,443
39,458
45,562
37,872
41,005
47,048
89,027
93,853
98,918
66,264
70,317
73,011
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Host
Demonstrates hospitality to guests as they enter the
establishment. Must have good communication skills and
ability to stand for extended periods of time. Ability to
work in a team-oriented, fast-paced environment is a must.
High school diploma or equivalent required.
Receiver
Responsible for receiving food, liquor and other
non-consumables on a daily basis. Maintains a clean
environment and provides fast and friendly service while
upholding food safety standards. Ability to communicate,
drive and perform light administrative tasks required.
Assistant Manager
Supports the General Manager with supervising team and
maintaining high quality standards at the establishment.
Leads overall daily operations and delivers excellent customer
service. Must have impeccable attention to detail and work
well under pressure. Previous experience in the hospitality
industry required.
General Manager
Supervises all departments and team members within
the establishment, along with day-to-day operations.
Must have a positive and professional demeanor, providing
the highest quality of service to guests. Ability to prioritize,
work independently and ensure that company policies
and procedures are adhered. Previous experience in the
hospitality industry required.
Management
Facilities Manager
Ensures optimal functioning of building systems including
mechanical, electrical, fire/life safety and elevators.
May manage a staff of employees and oversee contractors
for projects. May require a bachelor’s degree and 5 years
of relevant experience. Relies on experience and judgment.
Extensive creativity and latitude is expected. Typically
reports to a department head.
Office Manager
Supervises office activities to control expenses and maximize
productivity. Develops procedures for filing, dictating,
maintaining records, typing, word processing and distributing
mail. May maintain office equipment and supplies. Requires
a high school diploma or equivalent with at least 7 years
of relevant experience. Typically reports to a senior manager.
11
Office
Medical Clerical
Operations
Manager
Project
Manager
Purchasing
Manager
Sales
Manager
Medical
Assistant
Medical
Biller
Medical
Coder
Medical
Collections
Specialist
101,699
105,685
113,158
79,620
82,368
88,372
100,940
106,704
114,028
127,930
147,269
171,945
34,421
36,904
38,125
34,499
36,946
37,743
43,231
47,311
59,151
37,971
40,506
42,224
98,375
105,462
112,366
78,906
82,101
87,656
97,487
104,432
113,142
126,943
146,429
170,498
33,800
36,525
37,858
33,993
36,904
37,626
42,805
46,373
55,770
37,360
40,337
41,887
97,878
105,240
109,339
78,151
81,403
86,043
96,522
104,211
108,140
119,384
137,538
160,215
33,566
36,182
37,736
33,519
35,530
37,349
42,585
45,928
52,216
37,220
40,181
41,503
94,526
104,376
108,944
76,308
81,225
85,166
93,755
103,597
107,376
114,832
132,395
154,441
33,518
35,276
37,346
33,496
34,840
36,999
42,494
44,808
48,474
36,369
38,809
41,370
101,813
108,202
113,385
80,869
83,320
89,487
102,448
107,071
114,353
128,321
147,598
171,997
34,463
37,184
38,626
34,835
36,967
39,142
44,659
47,825
63,600
38,147
41,138
42,275
Operations Manager
Manages the daily activities of a non-manufacturing operations
department. Assists in evaluating current and proposed systems
and procedures. Recommends changes and helps implement
new processes. Requires a bachelor’s degree with at least
8 years of relevant experience. Manages others. Typically
reports to a senior manager.
Project Manager
Oversees all aspects of projects to ensure coordination
and completion. Sets deadlines, assigns responsibilities and
monitors and summarizes progress. Prepares status reports
for upper management. May require a bachelor’s degree
and 2-4 years of relevant experience.
Purchasing Manager
Manages all purchasing activities. Receives orders and
grants approval for purchases. Analyzes changes to find ways
to reduce costs and improve quality. Requires a bachelor’s
degree with at least 8 years of experience. Manages others.
Typically reports to a department head.
Sales Manager
Manages and directs a sales force to achieve sales and profit
goals. Designs and recommends programs and sets strategies.
Evaluates and implements new techniques to increase sales
volume. May require a bachelor’s degree and 7-10 years
of experience. Extensive creativity and latitude is expected.
Typically reports to department head.
Medical Clerical
Medical Assistant
Assists physician with examining and treating patients.
Interviews patients for medical history, prepares exam
rooms and performs clerical duties. Excellent communication
and customer service skills needed. High School diploma
or GED required.
Medical Biller
Works in a hospital, physician group, clinic or medical business
office. Processes bills on behalf of healthcare providers to
commercial and/or government carriers. Must be familiar
with current ICD-9, CPT-4 and/or HCPS coding systems
as well as insurance submittal procedures and medical forms
(including UB04 and HCFA 1500).
Medical Coder
Compiles and maintains medical records of patients in a
healthcare delivery system to document patient condition and
treatment. Reviews medical records for completeness and uses
standard classification systems to abstract and code clinical
data such as diseases, operations, procedures and therapies.
Medical Collection Specialist
Performs collections calls and issues bills for claims to
healthcare providers, insurance companies and individuals.
Updates electronic billing information. Works for doctors,
clinics and medical equipment companies.
2017 Salary Guide
12
Office
Medical Clerical continued
Medical
Data Entry
Specialist
Medical
Receptionist
Medical
Records
Clerk
Medical
Transcriptionist
Patient
Registration
Representative
Northeast
S
M
L
28,903
31,100
31,676
73,109
78,289
79,042
30,293
32,239
38,408
40,105
43,177
43,489
31,930
34,186
40,078
Middle-Atlantic
S
M
L
28,236
30,965
31,575
71,102
77,809
78,900
30,222
32,202
32,534
39,239
43,155
43,425
30,693
33,940
34,785
Midwest
S
M
L
28,159
30,746
31,431
70,554
77,627
78,717
29,759
32,079
32,428
39,151
43,091
43,412
30,651
33,924
34,239
South
S
M
L
27,864
29,356
31,214
70,332
73,908
78,567
29,050
32,006
32,328
39,102
40,223
43,332
30,541
33,896
34,226
West
S
M
L
29,085
31,167
31,680
73,641
78,516
79,114
31,129
32,300
44,726
40,185
43,269
43,523
31,984
34,200
42,241
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Medical Data Entry Specialist
Operates a data entry device to input lists, records or other
data points into an electronic format. Requires a high school
diploma or equivalent with 0-2 years of relevant experience.
Relies on instructions and established guidelines. Typically
reports to a supervisor.
Medical Transcriptionist
Transcribes medical dictation by physicians and other medical
practitioners pertaining to patients’ assessments, diagnostics,
therapies and other medical reports. Requires a high school
diploma, coursework in medical terminology and 0-2 years
of experience. Typically reports to a supervisor.
Medical Receptionist
Coordinates personnel who handle medical records of patients.
Analyzes, codes, indexes and stores records to ensure accuracy
and completeness. May require an associate degree or
equivalent and registration as a Registered Health Information
Administrator by the American Health Information
Management Association. Typically reports to a manager.
Patient Registration Representative
Collects information from incoming patients regarding services
needed, insurance and financial status. May assist in completion
of admissions or insurance forms. Contacts insurance providers
to verify coverage and obtain authorization for service.
Requires a high school diploma and 0-2 years of experience.
Works under immediate supervision.
Medical Records Clerk
Organizes and evaluates patient medical records. Reviews
medical records for accuracy and completeness. Files and
retrieves medical records. Requires a high school diploma or
equivalent and 0-2 years of related experience. Works under
immediate supervision.
13
Industrial
Production
General
Laborer
In-Line
Quality
Assurance
Engineer
Material
Expeditor
Material
Handler
Order
Processor/
Order Picker
Print
Production
Coordinator
Production
Manager
Quality
Control
Inspector
30,540
32,992
33,519
62,360
66,907
69,448
37,267
40,307
40,858
30,175
32,179
32,576
30,206
32,680
33,016
55,724
59,509
61,813
91,416
97,007
104,855
35,926
38,743
47,391
30,216
32,948
33,450
62,108
66,729
68,847
36,860
40,237
40,682
29,318
32,148
32,538
29,828
32,631
32,957
55,022
59,210
61,545
89,698
95,989
104,344
35,644
38,314
43,866
29,988
32,780
33,312
61,404
66,183
68,578
36,547
40,017
40,575
29,174
31,976
32,470
29,660
32,467
32,911
54,380
59,159
60,437
87,960
95,901
98,948
34,899
38,288
39,784
29,749
30,964
33,226
60,033
64,498
68,323
36,290
37,911
40,460
28,979
30,423
32,364
29,447
30,617
32,791
53,581
57,391
60,393
86,447
95,805
98,834
34,608
38,140
39,444
30,763
33,161
33,649
63,540
67,800
69,849
37,596
40,431
40,992
30,296
32,293
32,792
30,456
32,725
33,071
55,945
60,222
62,067
94,281
98,498
104,914
37,957
39,041
47,391
Production
General Laborer
Performs general manual labor tasks including loading,
unloading, lifting and moving materials. Assists others as
needed. May require a high school diploma or equivalent with
0-2 years of relevant experience. Relies on instructions and
established guidelines. Works under immediate supervision.
In-Line Quality Assurance Engineer
Performs inspections and sets quality assurance testing
models for analysis of raw materials, materials in process and
finished products. Requires a bachelor’s degree and 0-2 years
of relevant experience. Relies on instructions and established
guidelines. Works under immediate supervision.
Material Expeditor
Facilitates and expedites the flow of materials to and from
various departments. Deals with vendors to ensure prompt
and accurate deliveries, and handles any inconsistencies
or delays. Inspects goods upon delivery. Requires a high
school degree or equivalent and 0-2 years experience. Relies
on instructions and established guidelines. Typically reports
to a supervisor.
Material Handler
Ensures the flow of materials through the supply chain.
Ships, receives, stocks and delivers parts, supplies and
products. Requires 1-2 years of experience. Typically reports
to a manager.
Order Processor/Order Picker
Fills customer orders and delivers them to their destination
in accordance with company standards. Obtains merchandise
from bins or shelves and ensures order accuracy. May operate
materials handling equipment. Requires a high school diploma
or equivalent and 0-2 years of experience.
Print Production Coordinator
Coordinates print production schedules, print specifications
and cost analysis reports for internal approval. Initiates
requests for bids, customer quotations and vendor purchase
orders. May require an associate degree or equivalent and
2-4 years of relevant experience.
Production Manager
Manages the operations of an assigned production area to
ensure that volume, cost and quality standards are achieved.
Ensures physical and workforce resources are adequate
to meet the organization’s production schedule. May require
a bachelor’s degree and 5 years of experience.
Quality Control Inspector
Performs quality control inspections, checks and tests during
product manufacturing. Inspects materials, parts and products
at different stages of production. Records observations and
may make recommendations for improvement. Requires
a high school diploma or equivalent and 0-2 years of relevant
experience.
2017 Salary Guide
14
Industrial
Production continued
Assembly
Quality
Assurance
Manager
Solderer
Welder
Assembly
Packer
Floor
Assembler
Floor/
Assembly
Supervisor
Northeast
S
M
L
103,951
107,534
114,263
30,059
31,779
33,450
43,323
46,309
50,217
27,602
29,804
30,266
27,251
29,523
29,898
49,989
54,069
55,351
Middle-Atlantic
S
M
L
102,162
107,177
113,352
29,565
31,160
33,288
42,596
46,031
49,525
27,229
29,726
30,142
26,904
29,507
29,855
49,715
53,982
54,972
Midwest
S
M
L
100,013
106,680
112,717
28,996
30,941
33,103
42,191
45,392
47,379
27,050
29,525
30,014
26,834
29,294
29,810
48,931
53,600
54,444
South
S
M
L
96,920
106,234
111,143
28,478
30,586
32,495
41,558
44,122
46,983
26,865
27,992
29,908
26,593
27,666
29,630
48,701
51,215
54,366
West
S
M
L
105,570
108,184
117,029
30,413
32,049
33,801
43,899
46,574
50,629
27,782
29,878
30,377
27,530
29,562
29,939
50,416
54,090
55,399
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Quality Assurance Manager
Manages, coordinates and leads the quality control
program to ensure continuous production and consistency
with established standards. Through intermediate personnel,
manages workers engaged in activities to ensure continuous
control over materials, facilities, services and products.
May require a bachelor’s degree and 5-8 years of experience.
Solderer
Uses a welding power supply to melt materials and join them
together. Materials include metal, alloys or plastic. Cuts and
shapes large pieces of material to make a variety of parts.
Must have familiarity with latest welding tools and processes,
as well as the necessary precautions. General certification
in welding required.
Welder
Joins, fabricates and repairs metal and other material
using appropriate welding techniques. Interprets blueprints,
specifications, diagrams or schematics to determine
appropriate welding process. Inspects completed welds
to determine structural soundness. Requires a high school
diploma or its equivalent. May be required to complete
an apprenticeship and/or formal training.
Assembly
Assembly Packer
Manually packages materials and products. Performs basic
quality control checks. May require a high school diploma
or equivalent and 0-2 years of relevant experience. Relies
on instructions and guidelines to perform job functions.
Works under immediate supervision.
Floor Assembler
Assembles fabricated parts at floor stations. Tests and
calibrates parts and mechanisms to meet tolerances and
product specifications. Uses hand power tools to assemble
units according to specifications. Identifies failing units
and repairs as necessary. Requires a high school diploma
or its equivalent and may be required to complete an
apprenticeship and/or formal training.
Floor/Assembly Supervisor
Supervises and coordinates employees who work on
mechanical or fabricated parts on a floor assembly line.
Prepares work schedules, assigns work and oversees the
work product. Ensures conformance to established procedures
and quality levels. May require a bachelor’s degree.
15
Industrial
Machine Operation
Fulfillment
Light
Assembler
Forklift
Operator
Machine
Operator
Machinist
Packaging
Machine
Operator
Print Label/
Letterpress
Operator
Forklift
Driver
Picker/
Packer
28,288
30,582
30,951
32,856
35,540
35,994
32,578
35,176
35,890
40,622
43,854
56,524
27,802
30,118
30,488
40,495
43,581
45,563
34,978
37,812
38,687
29,965
31,265
33,067
27,978
30,528
30,817
32,466
35,484
35,900
32,379
35,125
35,870
40,416
43,517
54,725
27,527
30,035
30,381
40,091
43,499
45,200
34,553
37,696
38,560
29,028
31,046
32,774
27,717
30,410
30,761
32,267
35,281
35,774
32,150
34,909
35,702
40,230
43,088
52,932
27,315
29,917
30,317
39,457
43,370
43,893
34,418
36,488
38,246
28,890
30,873
32,494
27,602
28,664
30,703
32,036
33,320
35,685
31,745
33,201
35,541
39,731
42,722
45,698
27,140
28,191
30,235
39,331
42,009
43,804
34,044
36,308
38,115
27,693
30,758
32,250
28,402
30,646
30,981
33,104
35,647
36,094
32,891
35,439
35,979
40,809
44,125
59,786
27,975
30,189
30,553
41,245
43,687
45,625
35,672
37,965
39,203
30,480
31,924
33,178
Light Assembler
Assembles fabricated parts to small or light sub-assemblies.
Tests and calibrates parts and mechanisms and assembles
units. Identifies failing units and repairs as necessary.
Requires a high school diploma or its equivalent and may
have to complete an apprenticeship and/or formal training.
Packaging Machine Operator
Sets up and operates packaging machines. Fills, secures and
labels containers according to specifications. Verifies goods
are packaged against package invoices. Uses blueprints and
diagrams to select, position and secure machinery. Requires
a high school diploma or equivalent. May have to complete
an apprenticeship and/or formal training.
Machine Operation
Print Label/Letterpress Operator
Sets up and operates a letterpress machine. Requires a
high school diploma or equivalent and 0-2 years of relevant
experience. Relies on limited experience and judgment.
Works under general supervision. Some creativity and latitude
is expected.
Forklift Operator
Operates forklifts to stack and retrieve supplies and materials.
Documents and maintains inventory and ensures production
area organization and cleanliness. Requires a high school
diploma or its equivalent and 0-2 years of experience.
Machine Operator
Sets up and operates production machines. Reads and
interprets blueprints and diagrams to select, position and
secure machinery. Adjusts machine settings to complete tasks
accurately and in a timely fashion. Requires a high school
diploma or equivalent. May have to complete an apprenticeship
and/or formal training.
Machinist
Assembles, repairs and fabricates metal parts by operating
mechanical equipment. Assembles parts into sub-units or
complete units. Uses blueprints and design sketches to ensure
the proper dimensions and tolerance levels of the finished
product. Requires a high school diploma or equivalent.
May require certain certifications.
Fulfillment
Forklift Driver
Efficiently locates, stacks and loads merchandise using a
forklift vehicle or other power equipment. Ensures the accurate
number and type of the product is shipped. May be required
to maintain inventory and perform some maintenance
on equipment. High school diploma or equivalent required.
Picker/Packer
Works in a warehouse or distribution center to prepare
shipping materials, pull inventory for orders, weigh packages
and finalize shipments. Some record keeping and computer
skills required.
2017 Salary Guide
16
Industrial
Fulfillment continued
Maintenance
Shipping/
Receiving
Clerk
Warehouse
Associate
Warehouse
Manager
Janitor
Maintenance
Worker
Maintenance
Technician
Northeast
S
M
L
34,130
37,147
37,701
29,762
32,163
33,052
74,885
78,147
83,590
26,202
28,343
28,562
34,354
37,189
37,668
61,246
66,532
67,396
Middle-Atlantic
S
M
L
33,957
36,935
37,599
29,635
31,808
32,727
72,737
78,030
82,861
25,793
28,300
28,534
34,005
37,131
37,615
60,026
66,432
67,315
Midwest
S
M
L
33,874
36,802
37,504
29,336
31,726
32,571
72,044
77,864
80,837
25,677
28,154
28,528
33,877
36,890
37,580
59,083
66,031
66,903
South
S
M
L
33,426
34,849
37,381
29,029
30,346
32,359
69,952
77,271
80,198
25,541
26,470
28,416
33,537
34,790
37,391
58,671
62,630
66,820
West
S
M
L
34,594
37,321
37,807
30,089
32,227
33,317
75,221
79,531
83,736
26,330
28,401
28,676
34,755
37,359
37,751
61,789
66,589
67,872
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Shipping/Receiving Clerk
Assembles orders and prepares goods for shipment.
Records shipment data, including weight, charges and space
availability. Receives and unpacks materials and supplies.
Reports damages and discrepancies. Requires a high school
diploma or equivalent with 0-2 years of experience. Relies
on instructions and established guidelines. Works under
immediate supervision.
Maintenance
Warehouse Associate
Responsible for all tasks required for shipping and receiving
merchandise, including labeling, staging, loading, unloading,
scanning and moving products. Must be able to operate
equipment safely and efficiently and ensure all outgoing/
incoming shipments are accurate and free of damage.
Maintenance Worker
Performs maintenance and repairs in the areas of plumbing,
carpentry, painting and plastering. Services machinery,
electrical systems and vehicles. Knowledgeable of the
procedures and safety measures in area(s) of specialty.
Requires 0-2 years of relevant experience. Relies on
instructions and established guidelines. Works under
immediate supervision.
Warehouse Manager
Oversees the safe receipt, storage, retrieval and timely
dispatch of goods in a warehouse. Ensures workplace health,
safety and security requirements are met. Makes arrangements
for special stock, such as chilled or fragile goods. Manages
productivity targets and maintains auto-mated storage
and retrieval systems. Leads a team of workers. May require
a bachelor’s degree and 4-7 years of experience. Typically
reports to a director.
Janitor
Cleans and maintains buildings or facilities, and may be
expected to make basic repairs. May require a high school
diploma or equivalent with 0-2 years of relevant experience.
Relies on instructions and established guidelines. Works
under immediate supervision.
Maintenance Technician
Performs day-to-day operations to maintain a facility under
the direction of a property manager or operations manager.
Responsible for completing maintenance service requests
as assigned. Ensures compliance with all safety guidelines
and established company policies.
17
Finance
Mortgage
Loan
Originator
Loan
Processor
Mortgage
Closer
Mortgage
Lending
Specialist
Mortgage
Loss
Mitigation
Specialist
Mortgage
Processor
Title
Examiner
Underwriter
63,091
66,274
71,529
37,105
39,625
41,147
43,876
47,221
49,008
47,497
49,425
52,565
49,888
53,464
58,739
39,748
42,309
44,693
38,517
41,044
46,945
52,596
56,059
58,251
61,741
65,955
69,358
36,652
39,300
41,060
43,050
46,878
48,640
46,704
49,320
51,069
48,997
52,916
58,494
39,103
42,266
44,400
38,495
41,018
46,618
51,834
55,967
57,819
61,008
65,584
68,259
36,328
39,272
40,654
42,182
46,608
48,490
45,607
49,136
50,514
48,436
52,630
54,881
38,755
42,048
42,995
37,955
40,694
42,177
50,913
55,116
57,047
59,617
65,104
67,746
36,015
38,621
39,965
41,229
45,407
47,968
45,000
48,789
50,146
47,302
52,073
54,579
38,158
41,313
42,932
36,996
40,664
41,758
50,130
54,065
56,837
63,817
66,906
72,090
37,118
39,887
41,874
45,257
47,481
49,225
48,427
49,772
54,487
51,679
53,874
59,870
40,425
42,612
44,805
39,047
41,196
47,152
53,562
56,576
58,307
Mortgage
Loan Originator
Solicits a variety of commercial loans. Interviews applicants
and analyzes their financial status. Approves loans or refers to
loan committee. Verifies loan agreements are complete and
accurate. Requires a bachelor’s degree in area of specialty and
1-3 years of relevant experience. Some creativity and latitude
is required. Typically reports to a manager.
Loan Processor
Obtains and verifies necessary information (loan applications,
credit documents, appraisals, etc.) to process and complete
mortgage loans. Requires a high school diploma or equivalent
and 0-2 years of relevant experience. Relies on instructions and
established guidelines. Works under immediate supervision.
Mortgage Closer
Closes loans and disburses loan funds. Reviews loan documents
for completeness and accuracy. May require a bachelor’s
degree and 2-4 years of experience. Relies on limited
experience and judgment. Works under general supervision.
Some creativity and latitude is required.
Mortgage Lending Specialist
Reviews and processes middle-market loans while ensuring
compliance with established policies. Creates and reviews loan
proposals. May require a bachelor’s degree and 2-4 years of
relevant experience. Some creativity and latitude is required.
Typically reports to a manager or department head.
Mortgage Loss Mitigation Specialist
Works in banks and serves to help banks avoid financial
loss as a result of delinquent accounts. Performs account
adjustments and contacts clients about delinquencies.
Responsible for finding information related to past collections.
Mortgage Processor
Obtains and verifies necessary information (loan applications,
credit documents, appraisals, etc.) to process and complete
mortgage loan files. Requires a high school diploma or
its equivalent and 2-3 years of relevant experience. Relies
on limited experience and judgment. Works under general
supervision.
Title Examiner
Reviews titles and researches public records to determine legal
status of title. May require a bachelor’s degree and 0-2 years
of relevant experience. Relies on experience and judgment.
Typically reports to a supervisor or manager. A limited degree
of creativity and latitude is expected.
Underwriter
Underwrites mortgage loan applications and evaluates loans
in order to maximize organizational profit and minimize risk
or loss. Monitors property appraisal process. May require
a bachelor’s degree and 0-2 years of experience. Relies
on limited experience and judgment. Works under general
supervision. Some creativity and latitude is required.
2017 Salary Guide
18
Finance
Finance and Accounting
Accounting
Clerk
Accountant
Senior
Accountant
Cost
Accountant
Staff
Accountant
Accounting
Manager
Northeast
S
M
L
51,535
55,669
57,125
48,790
52,926
53,887
71,844
76,640
79,427
76,357
80,865
84,032
55,396
59,977
65,663
95,154
99,884
107,086
Middle-Atlantic
S
M
L
51,435
55,187
56,541
48,691
52,597
53,679
70,683
76,204
78,967
75,649
79,982
83,365
55,192
59,927
65,123
92,835
99,446
106,386
Midwest
S
M
L
50,400
54,377
56,354
48,292
52,379
53,608
70,444
75,741
78,372
74,745
79,228
82,934
51,888
59,317
63,327
91,974
98,957
103,132
South
S
M
L
50,021
53,049
56,175
47,608
49,952
53,361
68,932
73,579
77,845
73,496
78,054
82,250
51,697
56,597
60,424
89,773
97,566
102,784
West
S
M
L
52,230
55,805
57,914
49,515
53,094
54,125
72,294
77,448
79,867
77,202
81,286
85,037
56,132
60,199
68,818
96,610
102,393
107,203
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
Finance and Accounting
Accounting Clerk
Processes accounts payable and accounts receivable,
assists in month-end reporting procedures and performs
various clerical, accounting and administrative tasks as
needed. Monitors customer accounts and maintains vendor
files. High school diploma and some secondary accounting
coursework required.
Accountant
Prepares balance sheets, profit and loss statements and other
financial reports. Analyzes trends, costs, revenues, financial
commitments and obligations to predict future revenues
and expenses. Offers suggestions about resource utilization,
tax strategies and budget forecasts. May require a bachelor’s
degree and 0-2 years of relevant experience.
Senior Accountant
Prepares balance sheets, profit and loss statements and other
financial reports. Analyzes trends, costs, revenue, financial
commitments and obligations to predict future revenues and
expenses. Offers suggestions about resource utilization, tax
strategies and budget forecasts. Requires a bachelor’s degree
and 4-6 years of relevant experience. May manage others.
Cost Accountant
Responsible for budgeting, analyzing and managing a
company’s financial records for internal use. Evaluates the
financial performance of the company and assists management
teams with strategic planning. Bachelor’s degree in business
or accounting required.
Staff Accountant
Assists senior accountants in the research and preparation
for audits, projects and taxes. Requires a bachelor’s degree
and typically has 1-3 years of relevant experience.
Accounting Manager
Responsible for managing the general accounting function
and the completion of ledger accounts and financial statements.
Designation of CPA may be required. Requires a bachelor’s
degree and at least 7 years of relevant experience. Significant
creativity and latitude is expected. Typically reports to top
management.
19
Finance
A/P-A/R
Clerk
A/P-A/R
Supervisor
Financial
Analyst
Senior
Financial
Analyst
Financial
Reporting
Accountant
Marketing
Analyst
Tax
Accountant
Tax
Manager
36,870
39,934
40,602
65,950
70,004
73,268
54,420
58,151
60,205
82,677
88,344
92,709
58,378
62,032
64,435
60,722
64,685
67,278
53,129
56,824
58,769
122,907
131,457
141,645
36,705
39,733
40,451
64,714
69,814
72,984
53,916
57,906
59,545
81,756
88,244
92,138
57,684
61,857
64,237
60,172
64,452
67,005
52,462
56,720
58,306
119,918
128,460
141,257
36,435
39,474
40,341
64,357
69,337
71,889
53,510
57,741
59,145
81,460
87,650
90,564
56,952
61,445
63,379
59,184
63,992
65,836
52,137
56,417
57,787
116,127
125,632
132,875
35,938
37,636
40,293
62,943
67,737
71,426
52,529
55,683
59,027
79,661
85,760
90,458
55,922
59,575
63,113
58,135
62,813
65,691
51,215
54,081
57,717
113,378
125,556
132,737
37,356
40,111
40,717
66,259
71,291
73,354
54,601
58,650
60,300
83,672
89,961
92,817
58,743
62,850
64,524
61,380
65,551
67,616
53,348
57,423
58,913
124,887
131,968
142,131
A/P-A/R Clerk
Responsible for compiling amounts owed by the company
to vendors, suppliers or other organizations/individuals.
Gathers purchase orders, charge slips and sales tickets,
and prepares payments. Requires a high school diploma
or its equivalent with 0-2 years of relevant experience.
A/P-A/R Supervisor
Supervises activities in the accounts payable/receivable
function. Ensures timely payments of vendor invoices and
expense vouchers and maintains accurate records and control
reports. May require a bachelor’s degree and 4-6 years
of relevant experience. Manages others.
Financial Analyst
Analyzes past and present financial data and estimates future
revenues and expenditures. Develops integrated revenue/
expense analyses, projections and reports. Creates monthly,
quarterly and annual reports and ensures accurate recording
of financial information. Requires a bachelor’s degree and
0-2 years of relevant experience.
Senior Financial Analyst
Analyzes past and present financial data and estimates future
revenues and expenditures. Develops integrated revenue/
expense analyses, projections and reports. Creates monthly,
quarterly and annual reports and ensures accurate recording
of financial information. Requires a bachelor’s degree and
4-7 years of experience. May manage others.
Financial Reporting Accountant
Prepares financial statements. Collects and analyzes financial
data and ensures compliance with reporting guidelines.
Researches accounting rules and regulations and makes
policy recommendations. Requires a bachelor’s degree and
0-2 years of relevant experience. Some creativity and latitude
is required. Typically reports to a supervisor.
Marketing Analyst
Designs, creates and delivers marketing programs to support
company products and services. Provides reports based
on information collected and develops sales presentations.
Requires a bachelor’s degree and 2-4 years of relevant
experience. Significant creativity and latitude is expected.
Typically reports to a supervisor.
Tax Accountant
Readies tax returns for individuals and businesses. Prepares
and analyzes financial and tax accounts, records and reports.
Determines taxes owed according to prescribed rates,
laws and regulations. A bachelor’s degree and 0-2 years
of experience is required. A CPA is preferred.
Tax Manager
Manages the tax reporting, tax planning and compliance
function. Oversees the completion of accurate tax returns
in order to minimize the tax obligations of an organization.
Manages department that prepares tax returns. Requires
a bachelor’s degree and 7 years of experience.
2017 Salary Guide
20
Transportation
CDL Driver,
Class C
CDL Driver,
Class B
CDL Driver,
Class A
Driver
Dispatcher
Heavy
Equipment
Operator
Northeast
S
M
L
21,352
22,861
23,350
41,881
44,629
46,286
48,397
52,201
54,300
21,268
22,837
23,358
42,725
45,974
47,265
65,457
70,089
73,872
Middle-Atlantic
S
M
L
21,109
22,681
23,286
41,681
44,591
46,148
48,073
52,090
53,838
20,973
22,436
23,147
42,461
45,834
46,889
65,084
69,935
72,522
Midwest
S
M
L
20,754
22,552
23,104
41,380
43,562
45,785
47,900
51,509
53,610
20,880
22,332
23,071
41,436
45,177
46,652
63,893
68,898
72,111
South
S
M
L
20,483
22,220
23,062
40,462
43,235
45,410
47,391
50,109
53,049
20,818
21,883
23,011
41,079
44,048
46,268
63,235
67,473
71,456
West
S
M
L
21,983
22,984
23,872
42,086
45,036
46,468
49,236
52,846
55,337
21,436
22,963
23,482
43,207
46,195
47,354
66,097
71,021
74,104
CT, MA, ME, NH, NY,
RI, VT
DE, MD, NJ, PA, VA,
WV, Washington, DC
IA, IL, IN, KS, MI, MN,
MO, ND, NE, OH, SD, WI
AL, AR, FL, GA, KY, LA,
MS, NC, OK, SC, TN, TX
AK, AZ, CA, CO, HI, ID, MT,
NM, NV, OR, UT, WA, WY
CDL Driver, Class C
Must have proven ability to deliver products for customers
in an efficient and safe manner. May operate a variety
of vehicles, including bobtails, buses and shuttles. A range of
endorsements may be required. Must have a valid Class C
driver’s license and a clean driving record. High school diploma
or equivalent required.
CDL Driver, Class B
Must have proven ability to deliver products for customers
in an efficient and safe manner. May operate a variety
of vehicles, including bobtails, buses and shuttles. A range of
endorsements may be required. Must have a valid Class B
driver’s license and a clean driving record. High school diploma
or equivalent required.
CDL Driver, Class A
Responsible for transporting products in an efficient manner
while safely operating vehicles such as tractor trailers,
bobtails, low boys, shuttles and buses. Must have a valid
Class A driver’s license and clean driving record. Additional
licenses and endorsements may be required, including
double, triple, passenger, HAZMAT and tanker. High school
diploma or equivalent required.
Driver
Operates large vehicles and supports varying routes locally,
regionally and/or nationally. Responsible for picking up and
delivering products in a timely and safe manner, while offering
a high level of customer service. Must have a good driving
record and possess a Class A driver’s license in your state.
Dispatcher
Dispatches and manages drivers during their dedicated
routes. Helps drivers meet revenue and mileage goals.
Excellent communications, customer service and computer
skills needed. Previous experience in transportation preferred.
Heavy Equipment Operator
Responsible for setting up and operating heavy construction
equipment. This includes the loading, unloading and moving
of materials where and when needed. May also be responsible
for repairing and maintaining equipment. Must have experience
working with heavy machinery in a safe and efficient manner.
Transportation
Mechanic
Route
Specialist
Supervisor
42,702
46,169
48,078
89,123
94,681
98,323
45,947
48,585
50,861
42,196
45,640
47,800
88,708
93,342
96,786
45,743
47,886
50,340
41,972
44,596
47,688
88,266
92,821
96,319
44,165
47,633
49,876
40,170
44,006
46,752
86,007
91,383
95,473
43,743
46,885
49,518
42,979
46,408
48,290
89,777
95,166
99,218
46,117
49,211
51,396
Mechanic
Responsible for operating and inspecting
vehicles and machinery to determine if repairs
are needed. Assembly and disassembly required.
Ability to communicate goals and problems both
written and verbally is desired. High mechanical
aptitude and experience are a must.
Route Specialist
Effectively services various routes and assists
in training new employees in servicing their
territories. Excellent communication and
customer service skills needed. Ability to
travel and work long hours may be necessary.
Supervisor
Supervises transportation activities while
ensuring safety and compliance with
Department of Transportation policies.
Responsibilities include dispatching, routing
and coordinating deliveries. Must have
strong organizational skills and be able
to multitask.
To learn more about
salaries in your job market,
or to connect with top talent,
please contact your local
Adecco representative or
visit adeccousa.com today.
2017 Salary Guide
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