Employee Travel Monitoring System
Employee Travel Monitoring System
The ANVIL Group
A crucial factor for corporations seeking
to fulfil duty of care obligations is the
ability to evaluate and monitor the travel
movements of their globally mobile
workforce. Employers should know where
employees are working at all times, and
do everything possible to protect their
safety and security.
The ANVIL Group has developed the
industry leading traveller tracking
solution known as ETMS (Employee
Travel Monitoring System). This
award winning and highly evolved
risk management tool offers a
thoroughly comprehensive, reliable
and intuitive system for delivering
real-time intelligence on employee
locations and individual contact
information globally; vital in the
event of an emerging or active
security threat.
ETMS was designed in partnership
with the world’s Global Distribution
Systems (GDS) and cooperation
from leading Travel Management
Companies (TMC). Today, the system
has become an indispensable tool
to support corporate security, travel
management and human resources
departments in satisfying legal and
moral responsibilities to ensure the
safety of travelling employees.
Why was ETMS designed?
Over the last few years, we have witnessed a series of global
catastrophes affecting tens of thousands of lives – terrorist attacks,
natural disasters and armed conflict to name a few. It was at one
time a complicated, if not near impossible task for corporations to
identify the locations of travelling employees. With the introduction
of computerized traveller tracking systems, it became possible for
management teams to quickly understand the scale of their human
exposure to these events.
ETMS was designed in response to criticisms from corporations that
first generation traveller tracking systems were not performing in line
with the specific needs and protocols of their businesses. The most
common complaints were that systems had been designed to a ‘one
size fits all’ standard, with limited functionality and no potential for
adaptation or enhancement.
ANVIL set about building the framework for a comprehensive
system that would not only encompass all the expected features of
a traveller tracking product, but also offer clients the opportunity
to dictate additional functionality requirements. The end result is
that ANVIL clients benefit from ownership of a truly customized and
unique system that delivers many beneficial features not generally
available with other traveller tracking systems.
How do corporations use ETMS?
ETMS offers the ability for senior
management, security, travel or HR teams
to react to major incidents by immediately
identifying potentially impacted
employees. Users can contact those
individuals to ensure their safety and
offer support, or contact others who are
due to travel to an affected area and warn
them of possible disruption or danger.
In-built communications tools send
emergency messages directly from the
system, by SMS or email, to individuals
or groups, whilst simultaneously
compiling an audit trail of incident and
communication logs.
ETMS stores vital traveller information,
such as full travel itinerary, copies of
passports/visas, emergency contact,
medical and next of kin information.
Beyond acting as a crisis response tool,
ETMS can be used in the preparation
of pre-trip security briefings. When
utilised in combination with ANVIL’s
Travel Risk Intelligence Service (TRIS),
ETMS offers a wealth of consolidated
country-based risk intelligence,
including government and embassy
warnings, adverse health and weather
reports, international security updates
and client-specific information. These
sources are monitored and updated
24/7 by our team of security analysts;
negating the need for system users to
constantly check published information
from innumerable websites or feeds.
In addition, ETMS assists with compliance
by ensuring travelling executives adhere
to corporate travel policy. ETMS will
alert system users when employees
have booked travel outside of the
corporation’s agreed risk parameters.
Standard alerts are generated for:
■■ Travel
to High Risk Destinations
■■ Travel on High Risk Airlines
■■ VIP Travel
■■ Accumulation Risk – too many
executives travelling on the same flight
“Users can directly contact
travelling employees to ensure
their safety and offer support,
or contact others who are due
to travel to an affected area
and warn them of possible
disruption or danger.”
Another impressive feature of ETMS
is its unrivalled reporting capabilities.
Now more than ever, corporations need
reliable travel management information
to fully understand the intricacies of their
operations and associated costs. ETMS
can be configured to run a multitude of
reports at scheduled intervals or ad-hoc
reports can be compiled on demand and
delivered to any number of individuals in
a variety of formats.
How does ETMS work?
ETMS works by continuously interrogating the reservation
systems of the Global Distribution System (GDS) companies to
retrieve travel itinerary data uploaded by your travel management
companies. The information is then automatically and
instantaneously redisplayed in a logical, user-friendly format
with no additional user input.
In-built alerting and communication tools disseminate critical
information to concerned individuals, whilst simultaneously
compiling incident and communication event logs.
In the event a reservation is made outside of your usual TMC or
GDS, then bookings can be added to the system manually through
an online form, which can be hosted on your corporate intranet.
Alternatively, we can upload reservation information from other
sources, such as web service feeds, XML files or Excel spreadsheets.
Risk Map Dashboard displays a multiple view digital map of
active travellers. Risk level overlays and traveller filtering can
be applied to view only the information you need to consider.
Standard Functionality:
■■ Instantly identifies travellers in an incident impacted location or
those en-route or due to depart in the coming hours, days or weeks.
■■ Automatic distribution of travel policy, security briefings or other
client specified notifications by email.
■■ Tracks key individuals, such as board executives or other VIPs,
or number of employees authorised to travel together on any
specific flight, train or vessel.
■■ Monitors pre-, active and post-trip travel patterns.
■■ Affords immediate reaction to developing situations and threats.
■■ Searches can be performed utilising a multitude of parameters,
such as date range, name, flight number, city, hotel name, etc.
■■ Searches can be conducted from web-enabled devices, such as
smartphones and tablets.
■■ Automatically compiles detailed logs of events and
communications that can be interrogated and used to demonstrate
that duty of care obligations have been complied with.
■■ Archives all data within the system for an agreed period.
Employee tracker screen lists active travellers and defines different
levels of traveller by VIP or Expat status. Like a pivot table, you can
sort the information into the order you wish to view it.
Select a traveller to view their full itinerary and access their
emergency contact details and copy documentation.
Device tracking can be incorporated to monitor remote lone
workers or individuals travelling in high risk locations.
Contact us now to arrange a demonstration: +44 (0)20 7938 4221 www.anvilgroup.com
Why you should select ETMS over
other traveller tracking systems
■■ Designed
totally in-house by The ANVIL Group’s highly skilled
IT development team. ETMS is not a resold or rebranded system.
■■ Customised system design; built and hosted to your
specific requirements.
■■ Officially partnered with all of the Global Distribution Systems;
possesses official development licences and has their full
cooperation for future developments.
■■ Receives ‘real-time’ data directly from the Global Distribution Systems.
ETMS displays travel reservations as soon as they are booked.
■■ Can be configured to allow different user permissions to view
multiple levels of information.
■■ Displays and processes all types of travel bookings, including rail
and hotels and can incorporate employee travel that has been
booked outside of the GDS’s, such as low cost air carriers
and corporate jets.
■■ Operates independently from your Travel Management Company,
so if your organisation uses different TMC around the world,
ETMS can absorb all their data without a conflict of interest.
■■ Digital mapping dashboard allows the immediate identification
of active travellers.
■■ Permits the system administrator to set some or all country risk
levels, according to the corporation’s appetite for risk.
■■ Can be further enhanced with the addition of device tracking for key
executives, lone workers or those travelling to high risk destinations.
“The ANVIL Group adopts a highly
consultative approach to ensure
our solutions fit the specific needs
of our clients.”
About Us
The ANVIL Group is an internationally
renowned and accredited security
company specialising in Travel Risk
Management and Crisis Avoidance.
Established in 1988, we offer a
comprehensive range of market leading
physical, technological and information
security services, supported by a proven
track record of working with some of the
world’s most prominent corporations.
The ANVIL Group has spent the
last ten years focussing intently on
designing products and services
that support the entire Travel Risk
Management process. Our industry
leading technology solutions have been
designed to provide clients with the
structure and processes, which certify
on interrogation that the employer
has demonstrated a duty of care to
the safety and wellbeing of employees
travelling on company business.
The ANVIL Group adopts a highly
consultative approach to ensure our
solutions fit the specific needs of our
clients. We embrace the diversity of our
clients operations, and understand that
each faces different challenges and has
a different appetite to risk depending on
their in-house capabilities, organisational
structure and global reach.
Subscribing to ETMS offers our clients
full access to ANVIL’s highly experienced
risk and security specialists, who can
be called upon 24/7 to provide expert
advice or facilitate physical response
services on a global scale.
We are genuinely committed to
exceeding client expectations, both in
terms of service delivery and in the way
we constantly and dynamically adapt
our processes to meet the evolving
needs of our esteemed clients. We look
forward to working with you.
If you require further information on a service
featured in this brochure or would like to discuss
your specific requirements in detail, please contact
a member of our account management team on:
+44 (0)20 7938 4221
www.anvilgroup.com
[email protected]
Vicarage House
58-60 Kensington Church Street
London W8 4DB
United Kingdom
T: +44 (0) 20 7938 4221
F: +44 (0) 20 7937 3400
www.anvilgroup.com