Market ROGGENART in Belgrade Martin Auer is famous for his modern bakeries in Graz. now he has put one of + Martin Auer VI can look back over an extensive family history as bakery owners, as every child in and around Graz knows. But rather fewer know that he is also the entrepreneur behind the ROGGENART bakery chain in Belgrade. At the same time this scion of the baker dynasty in Graz is himself allergic to rye. Nevertheless, together with a friend he financed an experiment in 2008 out of his own pocket and called into being a bakery in the capital city of Serbia. Today Roggenart operates nine branches in the city. In contrast to Martin Auer There was already a bakery at Dietrichsteinplatz in Graz, Austria, in 1688. However, it has only become known as Martin Auer/Auer Brot GmbH since Martin Auer IV sold his bakery in Slovenia and bought the one in Graz. Today the business operates 30 branches in Graz, two in Vienna and one in Klagenfurt. The grand-son Martin Auer VI graduated in Business Administration in Vienna and did a baker’s apprenticeship and became a Master Baker. The 42-year-old took over the business two years ago. He aroused attention because, among other things, in 2012 he entirely stopped supplying the retail – which is rather a matter of course among big chain store operators in Austria. Since then he has focused his work on making the branches more attractive and on attracting more customers and thus also more turnover. +++ b a k i n g + b i s c u i t ISSU E 0 1 2 0 1 4 what is usual in Serbia, the product range has a strong rye flavor, as can easily be seen on www.roggenart.com. The main customers are embassy staff, expats and members of the current or former upper class who can afford to pay the distinctly higher bread prices. The company is now self-supporting and aims at further expansion in the capital. For Martin Auer VI, who is not involved in the management of the business, the commitment in Belgrade was a kind of practice project to gain experience in foreign markets. However, at present there are no plans for other further experiments in other countries. Auer says: “We have a lot to do in Graz. The markets are rather crowded.” Since last autumn his most ambitious project has been situated in the main square of Graz, a modernized location with a real bakery. Auer says: “Here we have invested mainly in the brand, not in the site’s profitability.” Bread is Auer’s guiding theme: “We can bake a quality that customers cannot obtain anywhere else. Bread is our USP, and not least bread brings in the biggest marginal return. That’s why we are making every effort to hold onto baked goods as a proportion of sales.” One example of this is the “Brotküche” (bread kitchen) in one branch, in which customers are shown all the things that can be done with bread in the daily diet. He keeps the assortment of snacks rather small in his own branches. Auer says: “We have no competence in snacks. That’s why we go only as far as absolutely necessary.” Instead he focuses on coffee houses at the highest level, of which there are now four in Graz. +++ © Martin Auer © Martin Auer h i s many bake ry i de a s i nto pract ice i n th e S e r b ian c apital © Martin Auer 46 Visit us at booth 4B52. Our Quality – Your Success RONDO stands for quality: For quality in advice and service. For the quality of machinery and equipment, and for the quality of installation and training. Our commitment to quality will allow you to benefit. Our quality forms the basis for your success. www.rondo-online.com RONDO Burgdorf AG, 3400 Burgdorf, Switzerland, Tel. +41 (0)34 420 81 11, Fax +41 (0)34 420 81 99, [email protected]
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