Glasses
Centrelink Income
Statement FAQs
Centrelink Income
Statement FAQs
To be eligible for a pair of glasses under
GlassesSA, you must live permanently in
SA, and either:
• receive a full Centrelink pension (eg a full
age pension or full disability pension) or
• receive full Newstart Allowance or
• be under the age of 18 years and the
dependant of a person eligible for glasses
under GlassesSA.
To apply for glasses, you must provide a copy
of your Centrelink Income Statement to the
optometrist or their staff, who will upload it to
the GlassesSA electronic system. The Centrelink
Income Statement must be dated within the last
month and can be hard copy or electronic.
How to get a Centrelink
Income Statement
The easiest way to get a Centrelink Income
Statement is to download an electronic copy
from your MyGov account. You can then email
it to the optometrist. Alternatively you can print
a copy and take it to the optometrist.
Hard copies of Income Statements are
available from a Centrelink office on request.
The optometrist will scan or photograph the
statement for their records and return it to you.
About GlassesSA
GlassesSA is a new scheme that helps South
Australians obtain low cost glasses, or for
those with very serious eye conditions, low cost
contact lenses. GlassesSA replaces the South
Australian Spectacles Scheme.
2 | Centrelink Income Statement FAQs
Application for benefit under GlassesSA can only
be made electronically via the GlassesSA online
portal by an optometrist or ophthalmologist who
is authorised under the scheme, or their staff.
Applicants cannot apply direct to the scheme
for benefit.
Contact us
You can find a list of participating optometrists
at www.sa.gov.au/concessions/GlassesSA, or
call the GlassesSA Hotline on 1300 762 577
between 9am and 5pm Monday to Friday.
Text Telephone Service (TTY)
If you have a hearing or speech impairment, for
assistance, call text telephone service
(08) 8226 6789.
Feedback
DCSI Client Feedback
GPO Box 292 Adelaide SA 5001
[email protected]
Alternative formats
The information in this publication can be
provided in an alternative format or another
language on request by calling the GlassesSA
Hotline on 1300 762 577 between 9am and
5pm Monday to Friday.
Stock images may appear in this publication.
These images are for illustrative purposes only,
and people depicted in these images may not be
associated with the publication’s subject matter.
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