Risk Management in IEC 60601-1 3rd Edition Presented by Alberto Paduanelli Medical Devices Lead Auditor, MHS-UK, TÜV SÜD Product Service General Information – Time of presentation: 50-60 min. – Questions & answers time at the end: 10 min. – Entire webinar will be available for download from our website www.tuvps.co.uk. You will also find it on YouTube. Goals – Understanding the importance of Risk Management – Understanding the RM requirements from the 606011:2006 point of view – Provide a clear picture of what is required – Basic view on the creation and content of a RMF Content: Modules What is risk management? Risk Management in 60601-1 3rd edition Methods for the visualization and identification of harms and hazards Creating a RMF – Minimal Documentation Common errors when creating a RMF MODULE 1 What is Risk Management? Definition • BS EN ISO 14971:2009 definition: • Risk Management: systematic application of management policies, procedures and practices to the tasks of analysing, evaluating, controlling and monitoring risk • Risk: combination of the probability of occurrence of harm and the severity of that harm Risk in the centre of attention Risks and associated measures are called in: 43 sections in the MDD 14 sections in the AIMDD 34 sections in the IVD 4 sections in the ISO 13485 35 sections in the CMDR 3 sections in the J-GMP 153 sections in 60601-1 3rd Edition Why Risk Management ? Results of risk management: • serve the definition and dimension of goods control • influence the supplier evaluation activities • deliver important inputs for the design process • serve as criteria for the evaluation of design output • show the necessity for design modifications • serve the definition of process controls and the assigned acceptance criteria But there are standards !! • Standards often define only the most important, absolutely necessary measures. • Standards are rarely up to date on technology. • Standards have "typical" implementations in mind. Exotic concepts may not be covered. • Standards (often implicitly) assume a certain environment and method of use. • Standards often do not cover optional components of a product. • Potential manufacturing problems are not covered by most safety standards. • Potential manufacturing failures are not covered in the safety standards for active devices. a risk analysis is necessary in any case! Where to Start ? How to find the hazards: • Standards • Existing risk analyses of similar products • Interviews with the design engineers • Interviews with users of similar products • Experience of the sales people • Brainstorming in RA team • Analysis of FDA Medical Device Reports and Incident Reports (MAUDE database) • Examination of existing risk mitigation measures; they assume often implicitly the presence of a hazard. • Information from the field for similar products, e.g. service statistics, complaints, incidents • Annex C and E of ISO 14971 Annex E can help ! Examples from ISO 14971:2009 annex E: Electromagnetic energy: line voltage, leakage current, electric fields, magnetic fields Thermal energy: high temperature, low temperature Mechanical energy: gravity, vibration, stored energy Chemical: Exposure of airway, tissues, environment or property Biocompatibility: Toxicity of chemical constituents Use error: Attentional failure, memory failure, rule-based failure, knowledgebased failure, routine violation Risk Management Process risk analysis risk evaluation production and post production information risk control All included in the Risk Management File. MODULE 2 Risk Management in 60601-1 3rd edition WHAT IS THE 3rd EDITION ? One of the Major Changes • Introduction of risk management as an alternative method to meet individual requirements of the standard and covering risks not subject to a standard • There are 1422 single requirements in the standard. 153 have a direct link to RM (key-words such as RMF, unacceptable risk, etc.). Why this major change? • in specifying minimum safety requirements, provision is made for assessing the adequacy of the design PROCESS when this is the only practical method of assessing the safety of certain technologies such as programmable electronic systems. • Application of this principle is one of the factors leading to introduction of a general requirement to carry out a RISK MANAGEMENT PROCESS. In parallel with the development of the third edition of IEC 60601-1, a joint project with ISO/TC 210 resulted in the publication of a general standard for RISK MANAGEMENT of medical devices. Compliance with this edition of IEC 60601-1 requires that the MANUFACTURER have a RISK MANAGEMENT PROCESS complying with ISO 14971 in place (see 4.2). Also: • Alternative method to meet individual requirements of the standard and covering risks not subjects to a standard. Clause and Definition 3.107 RISK MANAGEMENT systematic application of management policies, PROCEDURES and practices to the tasks of analyzing, evaluating and controlling RISK 4.2 RISK MANAGEMENT PROCESS for ME EQUIPMENT or ME SYSTEMS A RISK MANAGEMENT PROCESS complying with ISO 14971 shall be performed. (That’s the requirement!!) Important To Remember • A RISK MANAGEMENT PROCESS complying with ISO 14971 shall be performed. • Compliance is checked by inspection of the RISK MANAGEMENT FILE. The requirements of this clause and all requirements of this standard referring to inspection of the RISK MANAGEMENT FILE are considered to be satisfied if the MANUFACTURER has: – established a RISK MANAGEMENT PROCESS; – established acceptable levels of RISK; and – demonstrated that the RESIDUAL RISK(S) is acceptable (in accordance with the policy for determining acceptable RISK). Important To Remember NOTE: Where requirements of this standard refer to freedom from unacceptable RISK, acceptability or unacceptability of this RISK is determined by the MANUFACTURER in accordance with the MANUFACTURER’S policy for determining acceptable RISK. FACTS ! • The RMP shall be performed by a team of different experts (e.g. physicians, hardware experts, software experts,…..). • The RMP must be conducted at start of designing the product for new products. Retrospective RMP is NOT the correct method. • The RMP is an ongoing process over the whole life cycle (think Environment / Recycle as end of life?) • The initial risk is evaluated without any safety means used. Remember the Rule of 10: Costs to correct failures increase by 10 between different stages of product realization: Idea // design // planning production // production // end tests // On the market. FACTS ! • The standard itself can already be regarded as a generic risk analysis including counter measures. If the standard specifies for certain clauses concrete limits, then care shall be taken if RMP is used to tailoring (adjust) these standard limits. • The overall residual risk shall be evaluated and documented in the RMF. The overall residual risk is the risk for all combined single risks. It might be, that each single risk evaluated alone is accepted, but based on the fact that to much single risks are at the borderline to the intolerable area the overall residual risk can not be accepted. Risk Management within the 60601-1:2006 In applying ISO 14971: – The term “fault conditions” referred to in ISO 14971 shall include, but shall not be limited to, SINGLE FAULT CONDITIONS identified in this standard. – The policy for determining acceptable RISK and the acceptability of the RESIDUAL RISK(S) shall be established by the MANUFACTURER . – Where this standard or any of its collateral or particular standards specify verifiable requirements addressing particular RISKS, and these requirements are complied with, the RESIDUAL RISKS addressed by these requirements shall be presumed to be acceptable unless there is OBJECTIVE EVIDENCE to the contrary. Compliance Compliance is checked by inspection of the RISK MANAGEMENT FILE. The requirements of this clause and all requirements of this standard referring to inspection of the RISK MANAGEMENT FILE are considered to be satisfied if the MANUFACTURER has: – established a RISK MANAGEMENT PROCESS; – established acceptable levels of RISK; – demonstrated that the RESIDUAL RISK(S) is acceptable (in accordance with the policy for determining acceptable RISK). When is Risk Management required? • The IEC 60601-1:2006 requires RMP in the following 3 situations: 1. A complete new hazard is identified, which is not addressed in the standard: - In such a case RMP is a MUST. - Examples: New techniques are developed (innovation). When is Risk Management required? 2. If a clause refer to RMP, then it is justified by the standard to use RMP to tailoring (adjust) concerned standard requirements to the DUT (device under test). This means in clear words: The RMP shall be conducted OR the defined technical standard requirements must be exactly fulfilled. - Example: Clause 8.4.2.c (2Ed.: 16.e), here accessible voltages, e.g. 24Vdc could maybe be justified by RMP for home use (e.g. At a ceiling host – accessible current busbar), where it is ensured that the PATIENT has no catheters (intact skin) and can be regarded comparable to an OPERATOR. When is Risk Management required? 3. The clause does NOT refer to RMP: - Example: Clause 8.6.6: PE-contact in a detachable socket shall made contact before and interrupted after the supply connections are contacted or interrupted. On the first view it appears as RMP would NOT be possible, because RMP is not mentioned in this subclause 8.6.6. However clause 4.5 (Equivalent safety) is always possible !!! Equivalent Safety Concept 4.5 Equivalent safety for ME EQUIPMENT or ME SYSTEMS Where this standard specifies requirements addressing particular RISKS, alternative means of addressing these RISKS are acceptable provided that the MANUFACTURER can justify that the RESIDUAL RISKS that result from applying the alternative means are equal to or less than the RESIDUAL RISKS that result from applying the requirements of this standard. Compliance is checked by inspection of the RISK MANAGEMENT FILE. (It must be pointed out that verification of compliance is as well here linked to RMP, but additional evidence about equivalent safety is required). Equivalent Safety Concept 4.5 Equivalent safety for ME EQUIPMENT or ME SYSTEMS If the RESIDUAL RISK is greater than the RESIDUAL RISK achieved by applying the requirements of this standard, the ME EQUIPMENT or ME SYSTEM cannot be regarded as complying with this standard, even if the RESIDUAL RISK is fully justified by other considerations such as the clinical benefit to the PATIENT. In such a case standard compliance is only given if: - The RMP is done adequately and additional - Equivalent safety is reached. That means: It is permitted to deviate from given standard limits (e.g. certain creepage distance values), but it is forbidden to deviate the RESIDUAL RISK level of the standard in the more risky direction. Equivalent Safety Concept Changes of the defined pass/fail criteria of certain standard requirements can NOT be solely justified by RMP alone, but need as well be supported by equivalent safety. • Example: To show objective evidence that the RESIDUAL RISK of the standard is not tailored if e.g. 7,5 mm creep is accepted instead of 8,0 mm, is maybe difficult, because of the 7,5 mm . However objective evidence could be supported by: - Performing additional specific tests - Using alternative safety features for risk reduction. - Other methods. This indeed mean that a comparison of RISK levels must be done additional to RMP. To compare the RISK levels is only possible by evaluation of the RMF! Equivalent Safety Concept That means in clear words: The manufacturer can NOT determine the RESIDUAL RISK level as he like, rather the manufacturer is at least bound to the current Values of society. In case of a defined pass/fail criteria in the 60601-1 and no link to RMP, the manufacturer is even bound to the RISK level predefined in the standard itself (equivalent safety). Current values of society = the state of the art ! The state of the art = how the majority of the world wide experts (not a view article writers or a few test houses only!) would judge the case! The state of the art is how the majority of user handle it (Example EMC of medical systems configured in hospitals). Your RMF under scrutiny • Checking projects for compliance with EN 60601-1:2006 (incl. applicable collateral and particular standards) requires a 100% verification of all applicable clauses of that standard. This includes all those clauses which refer to RM. • If the manufacturer deviates from any of the verifiable requirements of the standard, he must demonstrate equivalent safety (see clause 4.5), usually the outcome of the risk management process, to be verified by the test house. • For new hazards, e.g. associated with innovative technology, the manufacturer has the duty to include them in his risk management process and also has to work with the test house for proper verification. Clause 4.5 is not applicable for such hazards. Initial Conclusion • Tailoring (adjust) the requirements of the standard to the specific device is possible as long the RMP is done according the rules required from ISO 14971 and IEC 60601-1. Confusion on the market “Product certification (testing) according the 3rd Edition means that the product needs to be tested in a test laboratory and additional an audit according ISO 14971 must be conducted at the manufacturer facility.” Answer: The concerned standard clause is 4.2 “RISK MANAGEMENT PROCESS”. Within the “compliance” section it is written: “Compliance is checked by inspection of the RISK MANAGEMENT FILE.” It is NOT allowed to substitute the standards words: - inspection audit and - FILE PROCESS. That means: According to the standard the outcome of a RM-PROCESS (= this is solely the RM-FILE) will be evaluated only. RESULT: NO on-site audit required!!! Final Conclusion • RMP alone can be used, where a clause in 60601-1 refer to RM or a totally new hazard is handled. • The RMP must be conducted according ISO 14971. Risk Evaluation must be based on the current values of society. Which means that the manufacturer is not free to lower the safety level by increasing the level of acceptable Risk so much that the current values of society are violated. See 3.2, 3.3 of ISO 14971. • In case of using the ALARP concept: If a Risk is in the ALARP region, then the Risk must be reduced to a level as low as reasonably practicable (ALARP) and additional the Risk/Benefit ratio must be evaluated. • In case of Equivalent Safety in addition of fulfilling the current values of society (1) and fulfilling the Risk/Benefit ratio (2) the remaining Residual Risk level must be equal or less (3) to the Residual Risk level of applying the specific requirement 60601-1. Also Don’t Forget... Evaluating the RMF is required for: - the MDD (CE commission) - CB-scheme (IECEE). The 3rd Edition does NOT change the role of Notified Bodies, because they are bounded to EU law more than to a standard ! MODULE 3 Methods for the visualization and identification of harms and hazards System Analysis - HAZOP System elements: system element 1 sub-system element 1.1 system element 2 sub-system element 1.2 system element 3 system why could this function fail? E.g. by systematic HAZOP description of the functions:approach function negated function System elements can be replaced by requirements or features of the device! Additonal information IEC 61025 Harm Analysis loss of blood wrong blood temperature air infusion damage of vascular system hemolysis Fault Tree Analysis Failure blood heating Temperature sensor defect Cold soldering point Short circuit Heating does not work No energy Heating wire broken ADC delivers wrong values Additional information in IEC 61025 Wrong reference voltage High noise Ishikawa – Fishbone Diagram measurements materials personnel main cause sub cause problem environment methods machines Black Box inputs outputs keyboard command to device mouse screen output black box Possible hazards: • outputs not generated • false outputs generated Impulsive Words Use a team to find impulsive words: stress panic patient confusion weather Other sources: • ISO 14971 Annex C/D • IEC 60601-1-6 Interface Analysis Sabotage Question: What can be done to disable the system or harm the patient and how? disconnect the bubble detector increase the pump speed to maximum implement sharp edges to cause hemolysis FMEA FMEA: Failure mode and effects analysis a method to identify hazards here a method used for structuring and evaluation risks (similar to ISO 14971) FMEA Example production failure: wrong glue key-board not waterproof water comes in during cleaning contact through water bolus executed FMEA Example FMEA in Production Process step / component # Failure Harm Root cause A S E RPZ Risk control A S E RPN packaging Insuffici ent steam penetrati on Infection by insterile product Wrong packagin g material 6 1 0 8 480 Packaging validation 1 1 8 80 0 Temperature control Tempera ture sensor defectiv e Blood heating No contact 5 1 0 1 0 500 Final testing + 100% Visual inspection 5 1 1 50 0 A: Occurrence; S: Severity; E: Detectability; RPN: Risk Priority Number Differentiation intended use, function, patient hazard analysis (PHA) fault-tree analysis (FTA) Ishikawa impulsive words system analysis top down system analysis (HAZOP) bottom up (HAZOP) black box interface analysis FMEA (as defined) realization Turtle – For Processes • Equipment • Installation Input With what? Requirements • performance With what? indicators With whom? process Requirements How? • Training • Knowledge • Abilities Output • Instructions • Procedures • Methods Turtle (for processes) Material Resources With what (equipment, material) - reflow soldering oven - soldering paste Inputs - PCB with paste and components - soldering programme Performance indicators - wrong soldering points Process risks - function of the oven - calibration - paste specs - no or insufficient instruction - PCB without paste - missing components - wrong soldering programme Human ressources Who (training, knowledge) - craftsman electrical engineering - special briefing for the oven Outputs - soldered PCB - protocol of the oven - Old work instruction - component specification wrong - component specification not available know how How (Instructions, procedures, methods) - Instruction „Soldering with our reflow oven“ - component specs MODULE 4 Creating a RMF - Minimal Documentation Minimal File Intended use Describe your device such that it is obvious who will use your device what for and how. Risk management plan When, what, how something should be done by whom? Scope Describe for which part of the product life cycle the risk management file is valid. Definitions What is…? Qualification Who was involved in risk management (development, doctor etc.)? Minimal File Severity and probability Provide categories for severity and probabilities (including examples). Acceptance matrix Define the acceptance matrix (severity vs. probability). Include the acceptable risk in your considerations. Table List the risks in a table with the following columns: harm, cause, severity before measures, probability before measures, risk acceptance before measures, risk mitigation measures including links to specifications and verifications, severity after measures, probability after measures and risk acceptance after measures. Minimal File Explanation for exceptional decisions Exceptional decision have to be explained! Acceptance matrix before and after mitigations Fill out the matrix with the number of risks in each field before and after mitigations. Assessment of the overall remaining risk Assess the overall remaining risk using the acceptance matrix after mitigations. It might be worth to calculate the number of injuries/death according to your matrix. Production and post production information How is the interface to the production ruled and how is the information from the field (production, service, installation, user etc.) fed back. Risk management report / approval MODULE 5 Common Errors when Creating a RMF Common Errors • • • • • • • • • • • Assess only the risks associated to the BIG issues Do a RMF retrospectively Not looking at residual risks No conclusion Associate ALARP to the meaning of “Acceptable” or “no actions involved” Thinking that Probability of Occurrence and Severity must always be multiplied Not involving experienced/specialists personnel in regards to the process/product Not keeping the RMF a “live” document Using the RMF as an “escape route” to product re-design, improvements, CAPA, etc... Not looking at the worst case scenario Make the RMF look good so that the auditor is happy ! Alberto Paduanelli Medical Devices Lead Auditor, MHS-UK TÜV SÜD Product Service Tel: +44(0)1489 558219 [email protected] www.tuvps.co.uk
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