TVBEU R O PE T H E B U S I N E S S C A S E No fear of glue or IT Enabled largely by the acquisitions of Oxtel in 2001 and Vertigo last summer, Miranda has become one of the industry’s fastest growing companies. No longer solely a ‘glue’ specialist, it now derives 30% of its turnover from media playout and graphics technology, and another 30% from its monitoring and control division. George Jarrett examines The Business Case behind the growth Along with president and CEO Strath Goodship and CTO Michel Proulx, one of the main drivers behind Miranda’s continuing purple patch has been Darin Crosby, who came back into the company as president of Vertigo, after leaving two years before. Now the MD of Miranda’s European business, Crosby started out in the video industry with Matrox in the mid 90’s and moved to Miranda when it had less than 40 employees. From sales person number two he became president of Miranda MTI, responsible for distribution and sales for the Americas. Over that seven years the old focus on selling interfaces to North American customers had come to look like the road to nowhere. “We were primarily glue in post and broadcast, and decided to look at the buying cycle of our clients,” says Crosby. “We said, the client is doing a build out. They are going to buy a new master control switch, a new router, and possibly new automation. They make those decisions. They get it all done, and then they say, ‘Hey, we need some glue products to make it all work’. “We recognised that whoever controls the project, whether an SI or a vendor, has the tremendous ability to corner the glue sale as well,” he added. “So we recognised that our core business would be under tremendous threat. It’s not what clients wanted — the power of our competitors to simply remove those sales opportunities off the street. So we had to become an owner of some of these vectors. We had to get involved with clients when they start thinking about a project, not when they are going to implement.” Miranda needed the expertise to develop new technologies inhouse — as it did with its monitoring control line. It also needed the tactical skills to acquire the right companies — which it did for the branding and master control stuff. “We ended up acquiring several of the core vectors that fit into the strategy of how the customers buy and how they think,” says Crosby. “Master control and playout is now a huge component of our business, as is monitoring control, and they are the wedges we didn’t have. When we sell the master control we often sell the surrounding glue products too.” 40 “They don’t want to buy from 15 different companies to build a TV station. You are seeing very fast consolidation, and that’s global. They want to know that their vendor has someone in the same time zone and that they can get service people on site at very short notice,” he says. “And they want additional services. What they are clearly after is ideas from us on how they can build a better plant, and how they can address some of the new challenges they face with IP and mobile TV. How do they get into that? Users are looking to us to bring solution ideas and concepts, and quite often we are expected to draw diagrams and detail how a new type of production can be implemented at their site and within their workflow,” he adds. “This is taking on parts of what system integrators have traditionally done.” You run like hell Darin Crosby: “We recognised that whoever controls the project, whether an SI or a vendor, has the tremendous ability to corner the glue sale as well” The seed was planted If the Oxtel acquisition put Miranda into an area it had identified as one of the big growth drivers, the VertigoXmedia deal announced at NAB 06 was a thick layer of icing on the same cake. How did it happen? “When I left Miranda to join Vertigo it was a very synergistic move in many senses because I had been a small investor from day one. They had been around for ten years, and they were already in a strategic partnership with Miranda,” said Crosby. “It was a software-based graphics automation company, primarily for newsrooms, sports, and elections. Everything it did was a customised speciality project. “Vertigo did Super Bowls and some Academy Awards, and basically it was trying to commercialise its products and get away from just doing custom turnkey projects,” he added. “The seed was planted many years previously, that perhaps when the company was in a position to properly commercialise its product offering that I might join. “One of my last conversations with Strath was that he should be looking at buying this company. I certainly felt that what Vertigo did would be very complimentary and synergistic to what Miranda was doing with the Oxtel products. And sure enough, it’s kind of precisely what happened. I came back into the Miranda fold as president of Vertigo.” Retaining the viewer Once the Vertigo line was consolidated into the graphics and playout division, Crosby moved to his new job in Europe, where Miranda had owned a base for several years through its earlier acquisition of AAVS, a distributor and source of Miranda’s audio interface line. “Over the last few years we’ve introduced different, á la carte service packages, what we call Miranda Care, and we also started up an entire team of project man- “In a PVR and VoD world more and more consumers aren’t even aware of what channel they are watching — so having more and more graphics on screen is vital” Crosby inherited engineering, manufacturing, and sales and distribution activities. Are there big differences between the US and EAME markets, in terms of the customer base and competitive vendors? “We see that the desire to purchase from local vendors, or at least continental vendors is quite strong. In interfacing, in graphics, and in playout there are the common international brands, but they are complimented by many more regional brands,” says Crosby. “The client requirements are also slightly different, and that’s driven all the way down to their revenue model. The US customer has been more likely to experiment with content, more likely to use graphics as not just a branding tool,” he added. ‘We are starting to see this here — graphics and branding being about retaining the viewer.” Headline tickers and all the junk we now see coming onto European screens require a different infrastructure and a different workflow.“Things have to be automated. We have to offer a workflow that allows for the addition of all this graphic content without adding more staff or equipment, because the revenue model doesn’t support it,” says Crosby. “From how our customers in the US versus here receive their revenue really dictates the decisions on the type of gear they buy and who they buy it from. Service, which is 24/7, is a very important component of the business.” Crosby detects a desire for vendors who provide fuller solutions, which is why we have seen the recent rush of acquisitions and emergence of super vendors. they are watching. They did not switch to a certain channel at a certain time, so having more and more graphics on screen is vital,” he adds. “Richer and richer graphics need to be automated and integrated into business case, so very early on we were presenting tool sets that were more advanced than anything our competitors were offering.” Presumably the acquisition of Vertigo was very much a part of the strategy to maintain leadership in master control and playout. What exactly did it bring to the party? “A very broad set of workflow tools specifically tailored to the graphics environment,” explains Crosby. “We brought asset management specifically for graphics in newsrooms. We brought a strong link to connect your creative teams with your editorial and newsroom teams, to the production control studio and all the way to your master control. “Vertigo was founded by engineers who worked previously for Discreet Logic and Canadian Aviation Electronics. A flight simulator is live 3D graphics with realtime data,” adds Crosby. “It’s an incredible 3D game that’s getting live feedback from all sorts of inputs, and that’s what Vertigo brought to the industry — a Vertigo Xplay GUI: ‘Vertigo brought a tremendous knowledge of graphics and how graphics get rendered with live dynamic data” agers,” he added. “Recent contracts with NBC Universal and Danish Radio are good examples where there is a single point of contact through the entire life of that project. They manage everything from the initial drawings to the very customised documentation, and from the hand over to the customer to the after sales servicing.” Like many other vendors you might be able to think of, Miranda claims to hold a ‘market leadership’ position in master control and graphics. How does it hang on to this prestige? “You run like hell,” says Crosby. “It’s very much about talking to your clients to find out what they think they need to do next, and going a fair bit beyond that because they are often looking for us to tell them. “Branding and graphics have become so important for retaining audience share. In a PVR and VoD world more and more consumers aren’t even aware of what channel tremendous knowledge of graphics and how graphics get rendered with live dynamic data. Link that kind of expertise with the former Discreet Logic graphics and post people and that’s really where Vertigo got its origins.” Inside that box Miranda’s big news in monitoring has been the KaleidoX, which takes the company into new ground. “Monitoring for very large installations was a category of the market that we were missing with our Kaleido product,” says Crosby. “KaleidoX allows us to go into those, and it’s very unique in the way it integrates the router directly into the processing system. Again, it came from just talking to clients. “In most of our Kaleido sales we would see they had also bought a router. Worse still, the router was feeding that and they are controlling it through a Continued on page 42 www.tvbeurope.com F E B R U A RY 2 0 0 7 TVBEU R O PE T H E B U S I N E S S C A S E AD INDEX 37 Advent www.adventcommunications.com 32 BAL www.bal.co.uk 7 Blackmagic www.blackmagic-design.com 41 Dan Technologies A/S www.dantechnologies.dk 20 DB Broadcast www.dbbroadcast.co.uk 14 Dektec www.dektec.com 2 Digital Rapids www.digital-rapids.com 22 DK Technologies www.dk-technologies.com 18 DTL Broadcast www.dtl-broadcast.com 24 elquip www.elquip.com 27 EVS www.evs.tv 35 Fjord Media www.fjordmedia.com 9 For-A www.for-a.com 3,44 Grass Valley www.thomsongrassvalley.com 1,16 Harris www.harris-broadcast.com 39 IBC www.ibc.org 26 Just Edit www.tapeless.tv 43 Korea E and Ex www.eandex.co.kr 30 Link www.linkres.co.uk 11 Maxell www.maxell.co.uk 29 MediaGenix www.mediagenix.tv 8 Murraypro www.murraypro.com 36 NAB www.nab.org 33 Network Electronics AS www.network-electronics.no 21 Omneon www.omneon.com 31 Omnitek www.omnitek.tv 5 Panasonic Broadcast www.panasonic-broadcast.com 12 Pebble Beach www.pebble.tv 28 Photon Beard www.photonbeard.com 25,32, Playbox 38 www.payboxtechnology.com 23 Pro-bel www.pro-bel.com 34 Rohde & Schwartz www.rsd.de 19 Quantel www.quantel.com 13,15, Sony 17 www.sonybiz.net Beauty & style at Fashion TV Arabia Graphics Case Study In August 2006 fashion television station, Michel Adams-owned Fashion TV in Paris, launched a new channel called Fashion TV Arabia, dedicated to the Middle East region. Naji Bouhabib, the head of MT2 in Beirut, the systems integrator behind this project and one of the main Harris agents in the Middle East, explains why this application and how MT2’s own software solutions based around the Harris Inscriber RTX system were used to enhance the look and feel of the new channel Fashion TV Arabia is the only 24hour, seven-day-a-week channel dedicated to the world of fashion, beauty and style in the Middle East region. Like its parent company, Fashion TV Arabia’s programming includes exclusive coverage from the glamorous world of fashion, with features such as reports from fashion shows, profiles of established and up-andcoming modeling talent and fashion photographers and features on general entertainment trends. Since the inception of the first Fashion TV channel in 1997, the station has established itself as a leading authority for this genre. In just eight years, Fashion TV has become a leading medium and one of the five biggest channels broadcast worldwide. Fashion TV is received in 130 countries on six continents and is broadcast worldwide over cable, satellite, IP-TV, and 3G (UMTS) to over 300 million households. As the systems integrator behind the Fashion TV Arabia project, MT2 supplied a turnkey Harris playout solution, which included two Nexio transmission servers and two storage arrays, as well as four remote stations with Nexio PlayList manager and content management tools. The installation also includes an Inscriber RTX custom broadcast graphics system to handle all the on-air graphics for Fashion TV Arabia, a Panacea 16x16 router and a wide range of timing, distribution and processing products. Because MT2 has been a pioneer in the area of interactive television solutions, we were asked to provide Fashion TV Arabia with a solution that would add value and help generate new revenue streams for the channel. As branding is an extremely important element for a channel like Fashion TV Arabia, we installed the Harris Inscriber RTX system, which, with realtime 2D/3D animation and multi-layering for the simultaneous display of text, graphics, video, DVE moves and animation, is widely regarded as the most flexible and capable graphics platform on the market. Naji Bouhabib: “we were asked to provide Fashion TV Arabia with a solution that would add value and help generate new revenue streams for the channel” Inscriber RTX is ideally suited to live productions — or indeed any programming in which the delivery of realtime information is vital, as is the case at Fashion TV Arabia. By integrating with streaming data sources, Inscriber playout, and monitoring and control — there are still plenty of holes that we need to keep stuffing with the right products,” he says. “Outside of that there are many categories of technology that our clients would look to us to provide.” No fear of glue or IT Continued from page 40 IT hurt the industry different system. You see that frequently enough and you say, ‘that router should be inside that box, because they go hand in hand’. We put the multi-format router directly inside the monitoring system.” This is all about integrating signal processing and workflow, something Miranda has also cracked with its Xstation ‘channel in a box’ product. Commenting on the continuing health of the low cost play out sector, Crosby says: “What we are seeing here is the continuing encroachment of the IT world into how TV is done. And you are seeing an explosion of channels, many of which are still experimental. “Certainly the revenue streams that are generated off these channels are much lower than from primary 42 Miranda at NAB: ‘Users are looking to us to bring solution ideas and concepts, and quite often to draw diagrams and detail a new type of production. This is taking on parts of what system integrators have traditionally done’ channels. So to add the 21 or 23 channel they cannot stump up to do it with traditional equipment,” he adds. “That is expensive, but the IT world presents many dramatic means of lowering cost. Combine that with automation, bring in your branding and your graphics, bring in your play out scheduling, and you have this entire, very low costs channel block.” According to Crosby, Miranda has accelerated its R&D commitments — currently about 15% of sales income is channelled into R&D — at a time when many rival vendors are pushing 10% or less into product development. “Internal R&D just continues to grow in the amount that we invest. If we look at any one of our three primary product categories — infrastructure, There is no point wondering if these categories fall under the headings of MPEG, automation or server technology. IT thinking will be prevalent, and on this Crosby says: “Very few operators are running in a completely IT-centric manner yet, but no-one’s afraid of IT any more. “The major players have a considerable percentage of staff that are IT savvy, and when you talk to them about their new build outs and their new plans they will be highly IT-centric. The fear and uncertainty that did exist for quite a while, and indeed hurt the industry, has passed by,” he adds. “People did not want to invest and build out if they thought everything was about to change, so it certainly slowed down some categories of business more than others.” RTX enables Fashion TV Arabia to simultaneously provide its viewers with up-to-the-minute information, as well as dynamic graphics and effects, within its programs. As a Harris certified developer, MT2 has been able to use the NEXIO API, combined with its own software library built for RTX, to control and automate combined effects such as video clips, animations, tickers, rolls, crawls, clocks and timers. The ability to layer screen elements on an almost unlimited number of overlapping layers provides Fashion TV Arabia with maximum flexibility and creative control over its screen output. Another advantage is that the RTX system has the ability to perform the multi-layering within a desktop environment instead of requiring a graphics output. Material can be previewed while coding, so as to reduce errors and eliminate additional costs for a separate output board and monitor. The Inscriber RTX system also allows the user to generate cascading effects. This means that for the first time, users can add an effect or transition to another effect that is already running. For example, Fashion TV Arabia can include an animation or video clip in a crawl, or dissolve a roll on and off the screen. There are no limits to the number of running effects, and each effect can be introduced or removed individually, as a group or even automatically, using the MT2 automation software solution built for the Nexio/RTX system. The way that Crosby paints the overall market suggests that Miranda itself might be ripe for acquisition at some point. “Well, it’s certainly an option that could happen, but it’s not one that we are investigating,” he says. “Acquisitions amongst our clients are happening a lot, as we see the consolidation of broadcasters and service providers. “What we are seeing right now is a few super vendors, with Thomson and Harris providing much bigger pieces of the puzzle, and we agree with that model. Over the years we have done a number of acquisitions that really built out the breadth of line that Miranda offers, and we expect to continue to do so,” he adds. “It’s very much in our interest, and we believe we can be successful at being one of the acquirers. “The challenge we are facing, and our competitors as well, is trying to find the new talent. As you continually expand and ramp up your engineering groups, you are perpetually looking for more and better kids — and so is everybody else.” www.tvbeurope.com F E B R U A RY 2 0 0 7
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