THE ROLE OF PREFERENTIAL PROCUREMENT IN PROMOTING HISTORICALLY DISAVANTAGED SMMEs: EVIDENCE FROM EKURHULENI MUNICIPALITY Palesa Rantseli Research report presented in partial fulfilment of the requirements for the degree of Master in Development Finance at the University of Stellenbosch Supervisor: Dr C. Adjasi Degree of confidentiality: A March 2011 Stellenbosch University http://scholar.sun.ac.za Declaration By submitting this research report electronically, I, Palesa Rantseli, declare that the entirety of the work contained therein is my own, original work, that I am the owner of the copyright thereof and that I have not previously in its entirety or in part submitted it for obtaining any qualification. P.P. Rantseli 31 January 2011 Copyright © 2011 Stellenbosch University All rights reserved Stellenbosch University http://scholar.sun.ac.za ii Acknowledgements I wish to express my sincere gratitude to all who have assisted me in the compilation of this study. I particularly wish to thank: Dr Charles Adjasi, for his expert advice, support and guidance; Ms Debbie Jacobs, for her assistance and support; Mr Thabo Khanye, the Procurement Manager at Ekurhuleni Municipality, and his colleagues, for their support, patience and for giving me access to Ekurhuleni Municipality database; and My family, friends and colleagues, for their support throughout this study. Stellenbosch University http://scholar.sun.ac.za iii Abstract Small, medium and micro enterprises (SMMEs) play an important role in the economic growth and development of any economy. They contribute to the goals of growth, equity, job creation and poverty reduction in different ways. Given the importance of the SMME sector, governments throughout the world including the South African government, have focused their attention on the development of this sector to promote economic growth, income distribution and employment opportunities. Most SMMEs in South Africa fail due to a variety of reasons, including a lack of access to markets, which is one of the critical factors for the survival and growth of SMMEs. The government of South Africa has introduced the Preferential Procurement Policy Framework Act (Act 5 of 2000) to address the challenge of market access for SMMEs. The Act is aimed at utilising the purchasing power of government as an instrument of SMME development. SMMEs, especially those owned by historically disadvantaged individuals, are afforded an opportunity to access markets they would otherwise find difficult to penetrate. Given the importance of access to markets to SMMES, the study seeks to analyse the role of preferential procurement in Local Government with specific reference to Ekurhuleni Metropolitan Municipality (EMM), as an instrument of promoting the development of historically disadvantaged SMMEs in South Africa. Stellenbosch University http://scholar.sun.ac.za Table of Contents Declaration i Acknowledgements ii Abstract iii List of Tables iv List of Figures v List of Acronyms and Abbreviations vi CHAPTER 1: INTRODUCTION TO THE STUDY 1 1.1 INTRODUCTION 1 1.2 PROBLEM STATEMENT 2 1.3 RESEARCH OBJECTIVES 3 1.3.1 Overall objective of the study 3 1.3.2 Specific objectives of the study 3 1.4 RESEARCH DESIGN AND METHODOLOGY 3 1.4.1 Population and sample description 3 1.4.2 Data collection 3 1.4.3 Data analysis 4 1.5 SCOPE AND LIMITATIONS OF THE STUDY 4 1.6 DEFINITION OF TERMS 4 1.7 CHAPTER OUTLINE 7 CHAPTER 2: SMALL, MEDIUM AND MICRO ENTERPRISES SECTOR 8 2.1 INTRODUCTION 8 2.2 IMPORTANCE OF SMMES 8 2.2.1 Contribution towards economic growth 8 2.2.2 Job creation 9 2.2.3 Contribution towards skills development 9 2.2.4 Provision of goods and services 9 2.2.5 Contribution towards socio-economic transformation 9 2.3 CONSTRAINTS HINDERING THE SUCCESS OF SMALL BUSINESSES 9 2.4 CONCLUSION 12 CHAPTER 3: A SOUTH AFRICAN PERSPECTIVE OF THE SMME SECTOR 13 3.1 INTRODUCTION 13 3.2 SOUTH AFRICAN POLICY MEASURES TO PROMOTE SMMES 14 3.2.1 The Preferential Procurement Policy Framework Act (Act 5 of 2000) 14 3.2.2 Broad-Based Black Economic Empowerment Act (Act 53 of 2003) 18 3.2.3 Other SMME Legislation 20 3.3 EKURHULENI METROPOLITAN MUNICIPALITY PROCUREMENT PROCESSES 21 3.4 CONCLUSION 26 Stellenbosch University http://scholar.sun.ac.za ii CHAPTER 4: RESEARCH METHODOLOGY 27 4.1 INTRODUCTION 27 4.2 RESEARCH DESIGN 27 4.3 DESCRIPTION OF POPULATION AND SAMPLING FRAMEWORK 27 4.3.1. Population 27 4.3.2 Sample 28 4.4 METHOD OF DATA COLLECTION 28 4.4.1 Approaches to data collection 28 4.5 DATA ANALYSIS 30 4.6 CONCLUSION 30 CHAPTER 5: ANALYSIS AND INTERPRETATION OF EMPIRICAL FINDINGS 31 5.1 INTRODUCTION 31 5.2 PROFILE OF THE RESPONDENTS 31 5.2.1 Forms of business ownership 31 5.2.2 Number of business owners 32 5.2.3 Number of years in operation 32 5.2.4 Number of Employees 34 5.2.5 Location of Businesses 35 5.3 HISTORICALLY DISADVANTAGED INDIVIDUAL STATUS OF THE RESPONDENTS 35 5.3.1 Business ownership by Historically Disadvantaged Individuals 35 5.3.2 Historically Disadvantaged Individuals Status of the businesses 36 5.4 ACCESSIBILITY OF PREFERENTIAL PROCUREMENT CONTRACTS TO SMMES 37 5.4.1 Access to information about EMM preferential contracts 37 5.4.2 Ease with which information about EMM preferential contracts is accessible 37 5.2.3 Access to formal quotation forms 38 5.5 MARKET ACCESS 40 5.5.1 Sectors and services where opportunities exist for SMMEs through EMM preferential procurement 40 5.6 PROPORTION OF REVENUES PREFERENTIAL CONTRACTS 5.6.1 Proportion of revenues generated by SMMEs from EMM preferential contracts 41 5.6.2 Number of contracts secured by respondents from EMM 41 5.7 THE ROLE OF PREFERENTIAL PROCUREMENT 42 5.8 CONCLUSION 43 GENERATED BY SMMES FROM EMM 41 CHAPTER 6: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS 44 6.1 INTRODUCTION 44 6.2 OBJECTIVES OF THE STUDY 44 5.2 OVERVIEW OF THE STUDY 45 6.3 SHORTCOMING OF THE STUDY 45 Stellenbosch University http://scholar.sun.ac.za iii 6.4 SUMMARY OF THE RESULTS OF THE EMPIRICAL STUDY 46 6.4.2 Historically Disadvantaged Individual status of the respondents 46 6.4.3 Accessibility of preferential procurement to SMMEs 46 6.4.4 Sectors and services where opportunities exist for SMMEs 47 6.4.5 Proportion of revenue generated by SMMEs from EMM 47 6.4.6 The role of preferential procurement 47 6.5 CONCLUSIONS AND RECOMMENDATIONS 47 6.6 FURTHER RESEARCH 48 REFERENCES 49 APPENDIX A: COVERING LETTER FOR THE QUESTIONNAIRE 52 APPENDIX B: QUESTIONNAIRE 53 Stellenbosch University http://scholar.sun.ac.za iv List of Tables Table 1.1: Classification of SMMEs 6 Table 3.1: The Generic Scorecard 19 Table 3.2: Summary of EMM Procurement Processes 22 Table 3.3: Specific goals approved by EMM 24 Table 3.4: Contracts awarded by EMM in the period July 2009–June 2010 26 Table 5.1: Number of years in operation 33 Table 5.2: Descriptive information for the number of years in operation 34 Table 5.3: Number of Employees 34 Table 5.4: Number of contracts secured from EMM 42 Stellenbosch University http://scholar.sun.ac.za v List of Figures Figure 5.1: Forms of business ownership ....................................................................................... 32 Figure 5.2: Number of business owners ......................................................................................... 32 Figure 5.3: Number of years in operation ....................................................................................... 33 Figure 5.4: Number of employees ................................................................................................... 34 Figure 5.5: Location of business ..................................................................................................... 35 Figure 5.6: Ownership by historically disadvantaged individuals .................................................... 36 Figure 5.7: Historically disadvantaged individual status (multiple responses possible) .................. 36 Figure 5.8: How respondents accessed information about EMM preferential contracts ................. 37 Figure 5.9: Ease of access to information about EMM preferential contracts ................................. 39 Figure 5.10: Access to formal quotation forms ............................................................................... 38 Figure 5.11: Ease with which respondents understood information required the quotation forms...40 Figure 5.12: Ease with which respondents met the requirements of EMM contracts ..................... 39 Figure 5.13: Sectors and services where opportunities exist for SMMEs through EMM preferential procurement .................................................................................................................................... 40 Figure 5.14: Proportion of revenues generated by SMMEs from EMM preferential contracts ........ 41 Figure 5.15: Number of contracts secured from EMM .................................................................... 42 Figure 5.16: Do preferential procurement contracts assist businesses to grow.............................. 43 Stellenbosch University http://scholar.sun.ac.za vi List of Acronyms and Abbreviations BEE Black Economic Empowerment BBBEE Broad-Based Black Economic Empowerment DTI Department of Trade and Industry EMM Ekurhuleni Metropolitan Municipality HDI Historically Disadvantaged Individuals ISBDS Integrated Small Business Development Strategy LED Local Economic Development RSA Republic of South Africa SMME Small, Medium and Micro Enterprises UNICITRAL International Trade Law Model Law Model Procurement of Goods, Construction and Services USB University of Stellenbosch Business School VAT Value Added Tax Stellenbosch University http://scholar.sun.ac.za 1 CHAPTER 1: INTRODUCTION TO THE STUDY 1.1 INTRODUCTION Since the attainment of political liberalisation in 1994, the South African government has made great efforts in putting in place policies aimed at addressing social challenges facing the country. Nevertheless, vast racial and gender inequalities in wealth distribution and access to wealth, income, skills and employment have still persisted, arising from the system of apartheid which skewed business ownership patterns on racial lines. In order to attain the objectives of economic growth through increasing competitiveness, employment generation and income redistribution, policy attention in South Africa has increasingly focused on the promotion of the country’s small, medium and micro enterprises (SMMEs) economy, (Berry, Blottnitz, Cassim, Kesper, Rajaratnam & Seventer, 2002). It was against this background that the small business sector has played an increasingly important role in South Africa’s economic growth and development. The focus has been on addressing constraints that hinder the development of SMMEs and on SMMEs owned and controlled by historically disadvantaged individuals with the aim of encouraging equality of opportunities for all citizens of the country. Amongst other constraints, the South African SMME strategy recognises access to markets as one of the growth constraints facing SMMEs in South Africa, (DTI, 2003:10). The strategy aimed to improve the access small businesses has to domestic and foreign markets by improving access to public and corporate contracts. Opening state markets to SMMEs was therefore regarded as a major step in resolving this constraint by the South African government. This led to the government putting into law the Preferential Procurement Policy Framework Act (Act 5 of 2000). The objective of the Preferential Procurement Act is to utilise the purchasing power of government as an instrument of SMME development. Preferential procurement refers to the acquisition of goods and services by organs of state. The Act prescribes that a preference point system must be used when organs of state award contracts. Up to 80 per cent of the points must be awarded for price and quality of goods and services, depending on the amount of the contracts. The remaining 20 per cent must be awarded for achieving specific goals, which include amongst others, contracting enterprises wholly or partially owned by previously disadvantaged people (including women and disabled people), job creation and SMME support. Preferential procurement is, therefore, a measure designed to widen local market access for all businesses wholly or partially owned by the historically disadvantaged communities of South Africa. The aim of the Act is to encourage equality of opportunities for all citizens of the country. Stellenbosch University http://scholar.sun.ac.za 2 Given the consensus by the different researchers about the importance of SMMEs and access to markets for their growth and competitiveness, this study seeks to analyse the role of preferential procurement in Local Government with specific reference to Ekurhuleni Metropolitan Municipality (EMM), as an instrument aimed at promoting the development of historically disadvantaged SMMEs in South Africa. Local Governments as organs of state have been assigned the task of promoting local economic development (LED). One of the ways that they achieve this objective is through the development of SMMEs, thus the focus of the study. The purpose of this chapter is, therefore, to present an overview of the research report by providing background to the research. The following sections of the chapter will discuss the problem statement of the study and its objectives, the research methodology, the scope and limitations of the study and definition of terms. 1.2 PROBLEM STATEMENT Small and medium businesses play an important role in the economic growth and development of any economy. They contribute to the goals of economic growth, economic empowerment, job creation and poverty reduction in different ways (DTI, 2003:7). Given the importance of the SMME sector, governments throughout the world, including the South African government, have focused their attention on the development of the SMME sector to promote economic growth, income distribution and employment opportunities. Most SMMEs in South Africa fail due to a variety of reasons, namely: lack of education and experience by the owners; lack of entrepreneurial culture; lack of access to finance; and most importantly, lack of access to markets. Access to markets is one of the critical factors for the survival and growth of SMMEs. The study by (Berry et al., 2002:85) argues that access to markets is a critical component of a competitive economy and that SMMEs show little signs of growth when aggregate demand is shrinking. Through preferential procurement, SMMEs are afforded an opportunity to access markets they would otherwise find difficult to penetrate. The concern also lies in the level at which historically disadvantaged communities participate in the SMME sector as the majority of South Africans have been identified as falling under this category. From the foregoing it is evident that there is a need to analyse the role of preferential procurement as an instrument for promoting the development of historically disadvantaged SMMEs. It is further important to establish the accessibility of these preferential contracts to SMMEs owned by historically disadvantaged individuals and lastly to assess the contribution by organs of state like EMM, in promoting SMMEs owned by historically disadvantaged individuals through preferential procurement. This is the research gap that this thesis aims to fill. Stellenbosch University http://scholar.sun.ac.za 3 1.3 1.3.1 RESEARCH OBJECTIVES Overall objective of the study The overall objective of the study is to analyse the role of preferential procurement in Local Government with specific reference to EMM, as an instrument of promoting historically disadvantaged small businesses in South Africa. This is done by firstly investigating the process of public procurement reform and the objectives of preferential procurement, followed by an analysis of EMM preferential procurement processes. 1.3.2 Specific objectives of the study The specific objectives of the study are the following: 1.3.2.1 to establish accessibility by SMMEs to EMM preferential procurement contracts; 1.3.2.2 to identify sectors where opportunities exist for SMMES, through preferential procurement with the Ekurhuleni Metropolitan Municipality; and 1.3.2.3 to establish the proportion of revenue generated by SMMEs from the Ekurhuleni Metropolitan Municipality through preferential procurement. 1.4 RESEARCH DESIGN AND METHODOLOGY An analytical review was done using secondary sources of data collection including books, academic journals, newspapers, and Government Gazettes. To complement this information, structured questionnaires were distributed to SMMEs owned by historically disadvantaged individuals, who have accessed preferential contracts from EMM. 1.4.1 Population and sample description A random sampling of 50 SMMEs was drawn from the EMM database. Ten of these faxes, emails and telephone numbers of the SMMEs could not go through and as a result, only 40 questionnaires were distributed to SMMEs owned by historically disadvantaged entrepreneurs in Ekurhuleni Metropolitan Area. A random sample consisted of SMMEs that had accessed contracts to the value of between R30 000 (VAT included) and R 200 000 (VAT included) from EMM in the period, July 2009 to June 2010. In the year under review, EMM awarded preferential contracts between R30 000 and R200 000 to about 159 SMMES. The sample of 40 SMMEs represents 25 per cent of the population. 1.4.2 Data collection Data collection commenced on 18 November 2010 and ended on 18 December 2010. The questionnaires formed a major part of the measuring instruments and were designed using closeended questions aimed at establishing the role of preferential procurement on SMMEs, and the Stellenbosch University http://scholar.sun.ac.za 4 accessibility of these contracts to SMMEs owned by historically disadvantaged individuals, as well as assessing the proportion of revenues generated by SMMEs from preferential contracts. Data obtained from the structured questionnaires is qualitative in nature. (Refer to Annexure B) 1.4.3 Data analysis Primary data was analysed using qualitative descriptive statistics methods of organising and presenting data such as frequency tables, graphical techniques, cross-tabulations or other statistical techniques using the Excel statistics computer program. 1.5 SCOPE AND LIMITATIONS OF THE STUDY The unit of analysis for the study is limited to SMMEs owned by historically disadvantaged individuals who have accessed contracts with the value between R30 000 (VAT included) and R200 000 (VAT included) from the EMM in the period July 2009 to June 2010. The study further limited SMMEs to those located in the Ekurhuleni Metropolitan Area. 1.6 DEFINITION OF TERMS Ekurhuleni Metropolitan Municipality – Ekurhuleni is a metropolitan municipality that was established in 2000. It forms the East Rand region of Gauteng, South Africa. It is one of the six districts of Gauteng province. The municipality includes areas such as Alberton, Benoni, Boksburg, Brakpan, Edenvale, Germiston, Kempton Park, Nigel and Springs. Ekurhuleni has a total land area of 2 000km² that accommodates a total population of 2.5 million (Census, 2002). This constitutes 5.6 per cent of the national population and makes up 28 per cent of Gauteng's population. It contributes 7 per cent to the country's spending power and 7.4 per cent to the nation's production. Ekurhuleni has a network of roads, airports, rail lines, telephones, electricity grids and telecommunications - a first world infrastructure supporting a well-established industrial and commercial complex. Ekurhuleni can in fact be regarded as the transportation hub of the country. The municipality is home to the OR Tambo International Airport, the busiest airport in Africa. Four major concentrations of historically disadvantaged communities exist in the area. All of these communities are situated on the outskirts of the main urban area and are in the areas furthest removed from where most of the job opportunities are situated. These four communities are: Tembisa; the Katlehong, Thokoza and Vosloorus (Katorus) complex; the Kwathema, Tsakane and Duduza (Kwatsaduza) complex; and the Daveyton/Etwatwa complex. Together they accommodate approximately 65 per cent of the total population of the Metropolitan area, of which 24 per cent are situated in the Katorus complex, 14 per cent in the Tembisa and Kwatsaduza complexes Stellenbosch University http://scholar.sun.ac.za 5 respectively, and approximately 12 per cent in the Daveyton complex (Ekurhuleni Metropolitan Municipality, 2007; Ekurhuleni Metropolitan Municipality, 2010). Historically Disadvantaged SMMEs – These are SMMEs owned by persons historically disadvantaged by unfair discrimination on the basis of race, gender or disability, (Preferential Procurement Policy Framework, Act 5 of 2000:4). Preferential Procurement – This applies to all contracts for the provision of goods and services to be awarded by organs of state. According to the Preferential Policy Framework Act (Act 5 of 2000), organs of state are defined as national or provincial departments, municipalities, parliament, the provincial legislature or any other institution included in the definition of the ‘organ of state’ in the constitution. Small, medium and micro enterprises - The definition of SMMEs according to the South African Parliament’s White Paper on National Strategy for the Development and Promotion of Small Business in South Africa, 1995 is set out below. Small Enterprises – They tend to be more established than micro enterprises and their business practices tend to be more complex. Most often, the enterprise has outgrown direct supervision by the entrepreneur, and has developed a secondary co-ordinating mechanism distinguishing it from a micro enterprise. In employment terms, small enterprises employ from 11 to 50 paid workers. They have a total turnover of between R2 and R6 million and gross assets of up to R1.75 million. Medium-sized Enterprises – The number of employees is 100, except for mining, electricity, manufacturing and construction where the limit is 200 employees. They have a total annual turnover of between R6 million and R25 million, depending on the industry sector, and total gross assets of up to R7.5 million. Enterprises are still owner-managed, but have a decentralisation of power to an additional management layer, and also a division of labour and functional differentiation that distinguishes them from small and micro enterprises. Micro Enterprises – These are the smallest enterprises in the small business sector. They can be found in both formal and informal economies. Because of their size, they do not usually qualify for VAT registration. They have informal accounting and operation procedures. They are enterprises that are self-managed with no employees up to an enterprise with fewer than 10 paid employees (except for mining, electricity, manufacturing and construction where the limit is 20 employees). The South African government has also defined the SMME sector according to various factors namely, ownership, employment size and formality (National Small Business Act (Act 102 of 1996:17) resulting in a classification of business as shown in Table 1.1 below: Stellenbosch University http://scholar.sun.ac.za 6 Table 1.1: Classification of SMMEs SECTOR OR SUB-SECTOR IN ACCORDANCE WITH INDUSTRIAL CLASSIFICATION SIZE OR CLASS TOTAL FULLTIME EQUIVALENT OF PAID EMPLOYEES (LESS THAN) TOTAL ANNUAL TURNOVER (LESS THAN) TOTAL GROSS ASSETS VALUE (FIXED PROPERTY EXCLUDED) (LESS THAN) Agriculture Medium Small Micro 100 50 5 R4 R0.40 R4 R2 R0.15 Mining and quarrying Medium Small Micro 200 50 5 R30 R7.50 R0.15 R18 R4.5 R0.10 Manufacturing Medium Small Micro 200 50 5 R40 R0.40 R0.15 R15 R3.75 R0.10 Electricity, gas and water Medium Small Micro 200 50 5 R40 R0.40 R0.15 R15 R3.75 R0.10 Construction Medium Small Micro 200 50 5 R20 R5 R0.15 R4 R1 R0.10 Retail and motor trade and repair services Medium Small Micro 100 50 5 R30 R15 R0.15 R5 R2.5 R.10 Wholesale trade, commercial agents and allied services Medium Small Micro 100 50 5 R50 R25 R0.15 R8 R4 R.10 Catering, accommodation and other trade Medium Small Micro 100 50 10 R10 R5 R0.15 R2 R1 R.10 Transport, storage and communication Medium Small Micro 100 50 5 R20 R10 R0.15 R5 R2 R.10 Finance and business service Medium Small Micro 100 50 5 R20 R10 R0.15 R4 R2 R.10 Community, social and personal services Medium Small Micro 100 50 5 R10 R5 R0.15 R5 R2.5 R.10 Source: National Small Business Act (1996:17). Stellenbosch University http://scholar.sun.ac.za 7 1.7 CHAPTER OUTLINE The structure of this research report is set out below. Chapter 1 The first chapter provides the purpose and background of the study. This is followed by the problem statement and the overall objectives of the study. Thereafter, the specific objectives of the study, the research methodology, definition of terms and the limitations of the study are discussed. Chapter 2 The chapter will focus on the theoretical background relating to SMMEs followed by the role and importance of the sector as well as a discussion of factors that hinder the development of SMMEs. Chapter 3 The chapter will deal with the SMME sector in the South African context including the role that government plays in promoting the sector. Particular focus on the role of government will be on SMME legislation, and other legislation supporting SMMEs such as the Preferential Procurement Act (Act 5 of 2000) and Broad-Based Black Economic Empowerment Act (Act 53 of 2003). Chapter 4 This part of the paper will discuss the research methodology, analysis and findings of the study. Specific topics to be researched include the research area, the data and sampling design and the actual methods that were used to collect and analyse data. Chapter 5 This chapter presents the data analysis and provides a discussion of the results in terms of the role of preferential procurement on SMMEs owned by historically disadvantaged individuals who have accessed contracts with the value of between R30 000 (VAT included) and R 200 000 (VAT included) from Ekurhuleni Metropolitan Municipality in the period July 2009 to June 2010. Chapter 6 The chapter provides the conclusion and recommendations of the study. Stellenbosch University http://scholar.sun.ac.za 8 CHAPTER 2: SMALL, MEDIUM AND MICRO ENTERPRISES SECTOR 2.1 INTRODUCTION This chapter will focus on the theoretical background relating to SMMEs followed by their role and importance, as well as the constraints hindering their development. Given the vast amount of literature on SMMEs, this chapter should not be regarded as a comprehensive review but merely as serving to highlight the important issues relating to the research topic. The chapter draws upon previous studies dealing with both specific and general issues relating to SMMEs. The vast majority of studies on SMMEs are empirical in nature and in general, surveys have been used to generate basic information. These studies have not sought to test any hypotheses but instead have described the characteristics of small enterprises. A number of features distinguish small businesses from large firms. These enterprises are normally owner-managed and the owner-managers usually possess general rather than specific expertise. In the South African context, the definition of SMMEs focuses on the number of workers a business employs ranging from 100 to 200 paid employees, and with a particular annual turnover and gross assets (refer to the definition of small and medium enterprises in Chapter 1). 2.2 IMPORTANCE OF SMMES There is general agreement that small businesses have played a crucial role in the process of economic development in many countries. The small business sector represents a statistically significant proportion of the world economy. For example, they represent 99.7 per cent of all employers in the United States and 96 per cent of all business in non-agricultural industries in Australia. Japan’s SMME sector accounts for the bulk of the country’s business establishment, providing vital support for employment, for regional economies and, by extension, for the day-today life of the Japanese people (Morrison, Breen & Ali, 2003:417). The next section presents some of the positive attributes of SMMEs. 2.2.1 Contribution towards economic growth In general, the advantages claimed for SMMEs are various including, their contribution towards economic growth. According to Green, Kirkpatrick and Murinde (2005:33) and the DTI (2003:7) SMMEs comprise a high percentage of businesses and account for between 30 per cent and 60 per cent of the GDP of many countries. Stellenbosch University http://scholar.sun.ac.za 9 2.2.2 Job creation SMMEs are also a significant source of employment. Given the failure of the formal and public sector to absorb the growing number of jobseekers, increasing attention in many countries have focused on entrepreneurship and new firm creation as a source of job creation. Small businesses utilise labour-intensive technologies and thus have an immediate impact on employment generation (Berry & Levy, 1994 cited by Green et al., 2005:333); (DTI, 2003:7). Olawale and Garwe (2010:729) further add that one of the best ways to address unemployment is to leverage the employment creation potential of small businesses and to promote their development. The study by Storey, (1994) cited by Davidsson et al., (2002:333) further argue that smaller firms grow more than large firms and therefore have greater job creation opportunities. 2.2.3 Contribution towards skills development The other positive attribute of SMMEs is their contribution towards skills development. According to Nixson and Cook cited by Green et al., (2005:334) SMMEs enhance the acquisition of managerial, marketing, financial and technical skills through training and ‘learning by doing’. 2.2.4 Provision of goods and services SMMEs further promote entrepreneurship and innovation and contribute towards the production of appropriate goods and services. Provision of these goods and services may extend to foreign customers thereby contributing to overall export performance, (Berry et al., 2002:4). The study by Olawale and Garwe (2010:729) further found that as an important source of innovation, new firms bring competitive pressure to bear on established firms. They compete against large companies and improve the nature of competition in the competitive environment. 2.2.5 Contribution towards socio-economic transformation Furthermore, SMMEs contribute towards socio-economic transformation of many countries. Promotion of SMMEs has become a political necessity, as they are a means of bringing social change; equitable distribution of employment and income generating opportunities; exploring the entrepreneurial talents; empowering of marginalised segments of the population; improving community’s standard of living; creating conditions for sustainable livelihoods; and eliminating conditions of extreme poverty (Berry & Levy, 1994 cited in Green et. at., 2005:334; DTI, 2003:7). 2.3 CONSTRAINTS HINDERING THE SUCCESS OF SMALL BUSINESSES The success of small businesses has been the subject of a great deal of analysis (Everett & Watson, 1998; Lussier & Pfeifer, 2001) cited by Lighthelm (2004:2). Success can be measured based on different variables, including turnover, profits, profit margins, assets and employment. According to Lighthelm (2008:369), factors that lead to business success can be grouped into three categories namely, economy-based, industry- or sector-based and firm-based. Stellenbosch University http://scholar.sun.ac.za 10 Economy-based factors are associated with national economic variables related to the state of the economy, such as the specific phase of the business cycle, growth policies and economic environment created by the national government for business growth. Industry-based factors are associated with the sphere of the industry in which the business operates, and can relate to supply and demand factors inherent in the sector such as ease of entry and the degree of competitiveness, amongst other things. Firm-based factors are those internal to the business in the form of the availability of resources, especially entrepreneurship and the effective use of resources to achieve favourable outcomes. Industry- and economy-based factors are of an external nature (exogenous) and firm-based are more internal to the business (endogenous). Many studies have been conducted regarding the factors that contribute to SMMEs failure. Nixon and Cook cited by Green et al., (2005:339), argue that SMMEs suffer from a number of weaknesses that may well constrain their ability to survive and grow. The study by Rwigema and Karungu (1999) further concluded that typical problems hampering SMMEs everywhere include constraints on marketing, financing, lack of information and training. They argued that these shortcomings inhibit competitiveness and imply a limited ability of SMMEs to grow beyond localised markets. Empirical research has also shown that factors such as human capital of the owner manager, firm age and size, location, investment in information technology, the cost of production and industry/market that the business serves are related to its growth rates (Olawale and Garwe, 2010:731). The results of the study by Davidsson et al., (2002:332) further showed that business age and size are related to its growth rate. Younger firms grow more rapidly than older firms and smaller businesses (size) grow more than larger businesses. The study by Johnson, Conway and Kattuman (1999:106) argued that aging businesses may run out of corporate energy, an argument which can be reconciled by the nonlinear relationship between age of the business and growth, with the relationship being positive. The growth constraints identified in the literature can be grouped into two categories: those of an internal nature (entrepreneurship, management) and those of an external nature, for example, (access to resources, exploitation by larger enterprises (Schmitz, 1982:430). Furthermore, according to Mintzberg (1989) cited in Clover and Darroch, (2005:240) barriers to SMME survival and growth are likely to be faced in all four functional areas of the business operation namely management, operations, finance, marketing, and may be directly related to the size and start-up conditions of the business. Management skills: Critical to the success of business is the management knowledge and that of staff, so as to add value to production and services rendered by the business. The research by Morrison et al., (2003:418) regards the human factor as being the overwhelming force that Stellenbosch University http://scholar.sun.ac.za 11 determine whether or not the business will prosper. They propose that small business growth is based on clear, positively motivated business intentions and actions on the part of the owner manager to achieve the desired outcome. The human capital of the owner-manager and that of staff therefore has a positive effect on growth of the business, (Johnson et al., 1999:110). Specialised management is often rare in small businesses, with only one or very few persons performing a wide variety of tasks: production, administration, marketing, and many other functions. In some cases, businesses fail because of the lack of skills necessary for running a business as owners often have to multi-task. Owner-managers may be good in one area of the business such as having the technical skills but may be deficient in other operations areas to run the business efficiently. The research by Herrington and Wood (2003) cited in Olawale and Garwe (2010:731) points out that lack of education and training has reduced the management capacity of new firms in South Africa. This is one of the reasons for the low level of entrepreneurial creation and the high failure rate of new venture. Access to finance: The other challenge hindering the growth of SMMEs is access to credit for startup, working capital and expansion of small businesses. The availability of resources is important for business development and enables SMMEs to secure the necessary expertise and raw materials to put entrepreneurial ideas into practice, to be competitive, to survive during unfavourable conditions and to grow (Robertson, 2003:313). Despite a wide range of finance options, most studies have shown the significance of access to finance to be a constraint to SMME development (Rogerson, 2008:63). Commercial banks are the main sources of finance for SMMEs but history has shown that these banks are reluctant to finance small businesses due to the lack of collateral, lack of available credit track record and their high risk nature compared to bigger firms as small businesses do not have significant assets to secure the debt in their early years of establishment. According to Akhtar (1997:1472), banks have further been reluctant to finance SMMEs due to high transaction costs and the risk of default associated in financing them. Access to markets and cost of production: The study by Nixon and Cook cited by Green et al., (2005:339) further argues that imperfect markets for the purchase of inputs and the sale of outputs due to monopolistic structures represent another hindrance to the success of SMMEs. In their study, Berry et al., (2002:85) further argue that access to product markets is a critical component of a competitive economy. Entry to product markets naturally depends on the extent to which both regulatory and structural barriers are not biased against potential clients, and in particular small firms in favour of incumbent or monopolistic firms. They add that the government has an important role to play in ensuring, via a range of policy instruments that those firms, that are able to compete Stellenbosch University http://scholar.sun.ac.za 12 do not encounter disadvantages by firms that control distributional chains, or entry barriers are particularly high due to collusion. Location and industry: Location is also noted by as an important factor to business success since firms that are located in places where there are no resources or markets for their products will not grow as rapidly as firms located in better locations with more markets and resources. Industrial sector and markets have accordingly been found to affect business growth. Growth rates vary by industrial sector and/or market. Different sectors have been found to grow differently, and there is evidence revealing different growth rates of firms in different sectors (Storey, 1994), cited in Davidsson et al., (2002:332). The location of the business and the sector in which it operates, are both crucial for its success and growth. Infrastructure: In other cases, small businesses may fail due to lack of that infrastructure which is necessary for business survival and growth. Availability of infrastructure such as water, electricity, serviceable roads and telecommunications has a positive impact on the growth of a business. If such infrastructure facilities are absent or deficient, the chances of small businesses succeeding are very slim. 2.4 CONCLUSION This chapter has shown that SMMEs have played an important role in the economic development of many countries. Amongst other positive attributes, the chapter has shown that SMMEs are important for their contribution towards economic growth, job creation, the development of skills, provision of goods and services and stimulation of economic competition as well as contributing towards socio-economic transformation. These positive attributes have led to many governments including the government of South Africa, initiating interventions aimed at promoting and developing the SMME sector. These interventions are aimed at addressing both the external and internal constraints hindering the development of SMMEs and thus contributing towards the success, growth and sustainability of SMMEs. The next chapter will discuss SMMEs in the South African context and initiatives that the government of South Africa has put into place to support and promote the SMME sector. Particular attention will be paid to initiatives that seek to address the challenge of access to market, which has been identified as one of the major constraints hindering the success of SMME development in South Africa. Stellenbosch University http://scholar.sun.ac.za 13 CHAPTER 3: A SOUTH AFRICAN PERSPECTIVE OF THE SMME SECTOR 3.1 INTRODUCTION As mentioned in the previous chapter, governments throughout the world have focused on the development of the SMME sector to promote economic growth, income distribution and employment opportunities. As in the rest of the world, South African SMMEs play a tremendous role in the social and economic development of the country. According to the Ntsika Annual Review (2000:111) in South Africa, SMMEs constitutes 97.5 per cent of all businesses. Diedrich (2001:61) further adds that the sector generates 48 per cent of the gross domestic product, contributes 42.7 per cent of total value salaries and wages paid in South Africa and employs 54.5 per cent of all formal private sector employees. The study by Rwigema and Karungu (1999) supports the statistics and adds that, in South Africa, about 90 per cent of formal businesses are thought to be small, micro and medium. This excludes informal business and survivalist activities. South Africa suffers from a high rate of unemployment with an official estimate of approximately 24 per cent (Statistics South Africa, 2009). One of the strategies that the government has adopted in addressing these high levels of unemployment is to leverage on the employment generating potential of SMMEs. According to Foxcroft et al., (2002:16) start-up businesses are estimated to have created 140 000 jobs and new firms are estimated to have created nearly one million jobs in South Africa between January 1999 and July 2002. Finmark Trust (2006:6) further adds that, for various reasons, South Africa’s large businesses have not been creating jobs on the scale needed to lower the unemployment rate. In the twenty-year period from 1985 – 2005, no more than 10 per cent of all new employment positions were produced by large established firms. This is in line with previous empirical research, which showed that age is inversely related to growth. That is, older firms grow more slowly than younger firms, (Storey, 1994 cited by Davidsson et al., 2002:333). To address the challenge faced by SMMES concerning access to markets, in the 1995 President’s Conference, the South African government resolved to use the purchasing power of government as an instrument for SMME development (Ntsika, 1997:1). This is in line with the review of Berry et al., (2002:85) that if demand is a constraint because of the concentration in product markets, there is a great deal that government can do directly to ensure better access by SMMEs to product markets. They further add that public policy can help in various Stellenbosch University http://scholar.sun.ac.za 14 ways including active competition policy to level the playing field, or indirect interventions such as procurement policy. Despite studies that have been conducted on government preferential procurement, consensus has not been achieved with regard to understanding the contribution and accessibility of preferential procurement contracts to historically disadvantaged SMMEs, and hence the importance of this study. This chapter will therefore focus on the SMME sector in the South African context. The chapter will discuss the role of government in promoting the development of the sector. Particular focus will be on SMME legislation in general and other legislation supporting SMMEs with a particular focus on access to markets such as, the Preferential Procurement Act (Act 5 of 2000) and the Broad-Based Black Economic Empowerment Act (Act 53 of 2003). 3.2 3.2.1 SOUTH AFRICAN POLICY MEASURES TO PROMOTE SMMES The Preferential Procurement Policy Framework Act (Act 5 of 2000) Other research studies have identified the significance of developing an appropriate regulatory environment for small enterprise development. The significance of regulation has been a continuous thread in South African policy discussion about the development of the SMME economy for more than a decade and this is recognised most clearly in the Integrated Small Enterprise Development Strategy of the Department of Trade and Industry (Rogerson, 2008:62). Amongst other initiatives, the South African government put into law the Preferential Procurement Policy Framework Act (Act 5 of 2000) to address the challenge of access to markets to SMMEs. The objective of the Act is to give effect to section 217 (3) of the constitution which prescribes that a framework within which preferential procurement must be implemented. Section 217 of the constitution requires that when South African government officials procure goods and services, they must do so within a system that is fair, equitable, transparent, competitive and cost-effective. The Preferential Procurement Policy Framework Act requires the accounting officers and accounting authorities (the board or other governing body or where there is no board or governing body, the chief executive officer) in organs of state to conduct their procurement within this overarching framework (Watermeyer, 2003:11). Synonyms for procurement are to obtain, acquire, buy or purchase. According to Watermeyer, Letchmiah and Mnikati (2000:11), procurement is the process which creates, manages and terminates contracts. Procurement as such is concerned with: establishing and documenting what is required; inviting enterprises to bid or sent quotations for the provision of goods and services; Stellenbosch University http://scholar.sun.ac.za 15 awarding contracts to successful service providers; monitoring that goods or services that were contracted are indeed provided; and paying contractors for executing their contracts. In the South African government procurement system, the Preferential Procurement Policy Framework Act specifies how government procurement officials are obliged to award contracts. It creates a points system for the evaluation and adjudication of bids in terms of which points are awarded based on price, quality and technical considerations and the attainment of specific goals for preference purposes. This is done within a system that is fair, equitable, transparent, competitive and cost-effective. All these principles always find application when organs of state issue contracts, but the weight attached to each principle will differ depending on the circumstances (Bolton, 2005:56 cited by Pauw & Wolvaardt, 2009:68). In the South African government procurement system, an attempt has been made to strike a balance in quantitative terms between equitableness, cost-effectiveness and competitiveness. According to Pauw and Wolvaardt (2009:68), the South African government has found a way to harmonise all the criteria structurally, with only the value of the weights remaining an open question. This is achieved by (a) an open functionality formula determined by the purchasing institution for every tender, and (b) a prescribed set of price formulas. Furthermore, a distinction is made between smaller and larger tenders. The formula either has the parameters of 90 and 10 or 80 and 20 (Pauw and Wolvaardt, 2009:80). The parameters represent weights between the criteria of equitableness and price in the awarding of public tenders. The price component adequately represents the component of cost effectiveness from a purchasing point of view. If minimum specifications and functionality requirements are satisfied, price becomes a valid proxy for cost effectiveness from a purchasing point of view (Pauw and Wolvaardt, 2009:82). The Act introduced what has become to be known as the “90/10 and 80/20 rules”, (Jack & Harris, 2007:18). If a contract is above R500 000, it must be awarded based on the 90 per cent between traditional consideration based on prices, quality and technical considerations of goods and services and price. The other 10 per cent must be awarded to specific goals, which may allow only enterprises that have prescribed characteristics to compete for contracts or portions thereof, which have been reserved for their exclusive execution. These are sometimes referred to as “set asides”, and include contracting with persons or categories of persons who are historically disadvantaged by unfair discrimination on the basis of race, gender or disability, or implementing programmes of the Reconstruction and Development. Contracts below R500 000 are evaluated using 80/20 rule, where technical considerations and price are measured at 80 per cent and specific goals considerations at 20 per cent. Stellenbosch University http://scholar.sun.ac.za 16 The four-price formula enables officials to calculate points in accordance with the provisions of the Act. If a bidder offers the lowest price and achieves full preference points, the bid will score the maximum of 100 points for price. Other bidders will score fewer points commensurate with their offers in terms of price and their number of preference points. For smaller contracts, the affirmative action impact is stronger (20%) than for bigger contracts (10%), (Pauw and Wolvaardt, 2009:82). Preference points are awarded in the first instance on the grounds of the make-up of persons involved in a bid as individuals, shareholders or managers, to level the playing field. Although the Act stipulates historically disadvantaged individuals and other categories of preference such as the Reconstruction and Development Programme, organs of state are free to decide on the composition of the preference points, if at least one point is awarded for historically disadvantaged individual (HDI) status. Other goals that may be taken into account in terms of paragraph 2 (1)(d)(ii) of the Act, include the promotion of South African owned enterprises, the promotion of SMMEs and the upliftment of local communities through various measures, (Pauw and Wolvaardt, 2009:82). According to Watermeyer et al., (2000:14) procurement when used as an instrument of BroadBased Black Economic Empowerment (BBBEE) creates demand for the services of black businesses irrespective of size, age or sector focus. As such, procurement creates access to markets that these businesses would otherwise not be able to penetrate. The authors insist that supply side interventions such as skills, access to information, legislative and regulatory impediments and access to finance, are required to ensure that demand is balanced by supply. Furthermore, Bates and Williams (1996:295-297) discussed how damaging it can be for small firms to rely heavily on sales to the state. They argued that selling to government has several drawbacks. The study revealed that firms heavily reliant upon government contracts are more likely to discontinue operations than those for which government sales represent less than 25 per cent of total sales. Their study further revealed that firms selling to government have the same survival prospects as those not selling to government. They concluded that reliance upon a diversified clientele, rather than relying heavily upon sales to government appear to be a prudent strategy for firms seeking to remain in business. 3.2.1.1 Objectives of preferential procurement Preferential procurement seeks to ensure that public funds are expended in such a way that all segments of the South African population benefit from such expenditure through job creation and commercial activity. It makes the government tender process accessible to the target group without guaranteeing work, and links the flow of money in targeted business enterprises. Stellenbosch University http://scholar.sun.ac.za 17 According to Watermeyer (2003:11) the United Nations Commission for the International Trade Law Model Procurement of Goods, Construction and Services (UNICITRAL, 1995) suggests that the immediate procurement objectives are as follows: maximising economy and efficiency in procurement; fostering and encouraging participation in procurement proceedings by suppliers and contractors, especially where appropriate, participation by suppliers and contractors regardless of nationality and thereby promoting international trade; promoting competition among suppliers and contracts for the supply of goods, construction or services to be procured; providing for the fair and equitable treatment of all suppliers and contractors; promoting the integrity of, and fairness and public confidence in, the procurement process; and achieving transparency in the procedures relating to procurement. 3.2.1.2 Socio-Economic Objectives of Preferential Procurement According to McCrudden (1995) cited by Watermeyer (2003:12) procurement is used internationally to support a number of socio-economic or political (secondary) objectives including: stimulation of economic activity; protection of national industry against foreign competition; improving the competitiveness of certain industrial sectors; remedying regional disparities; and achieving certain more directly social policy functions such as; o fostering of the creation of jobs; o promotion of fair labour conditions and use of local labour; o the prohibition of discrimination against minority groups; o the encouragement of equality of opportunity between men and women; and o the promotion of the increased utilisation of the disabled in employment. Preferential procurement is therefore most compatible with the primary procurement embedded in the constitution and is the method that is potentially acceptable to the international community and to foreign investors (Watermeyer, 2003:16). In their study, Jack and Harrison (2007:26) further argue that preferential procurement becomes the driver in the Broad-Based Black Economic Empowerment (BBBEE) process and drives the business necessity for Black Economic Empowerment (BEE). The Act encourages organs of state and public entities to procure from suppliers who have contributed to transformation in accordance with the BEE Codes. Any company wishing to contract with the state will have to substantiate its contribution to Stellenbosch University http://scholar.sun.ac.za 18 transformation by way of a certificate verifying the level of contribution to transformation as per the BEE Codes. The following section will discuss BBBEE in detail including how it is a driver of preferential procurement. 3.2.2 Broad-Based Black Economic Empowerment Act (Act 53 of 2003) 3.2.2.1 Background Post-apartheid era, the government of South Africa has been faced by huge challenges of economic inequalities, high rates of poverty and levels of unemployment. The social and economic implications of the previous laws of apartheid excluded the majority of South African people, mainly black people, from the mainstream economy. Vast racial and gender inequalities in the distribution of, and access to wealth, income, skills and employment persisted. As a result, in January 2004, the government signed into a law, the Broad-Based Black Economic Empowerment Act (Act 53 of 2003). The BBBEE Act provides a framework for the BEE regulations known as the Codes of Good Practice. The Codes take their meaning from various Acts, including the Employment Equity Act, the Skills Development Act and the Preferential Procurement Policy Framework Act (Jack & Harries, 2007:28). According to Jack and Harries (2007:28) BBBEE can be defined as the economic empowerment of black people including women, workers, youth, people with disabilities and people living in rural areas through diverse but integrated socio-economic strategies that include, but are not restricted to: increasing the number of black people that manage, own and control enterprises and productive assets; facilitating ownership and management of enterprises and productive assets by communities, workers, cooperative and other collective enterprises; human resource and skills development; achieving equitable representation of all occupational categories in the workforce; preferential procurement; and investment in enterprises that are owned or managed by black people. BBBEE includes elements of human resource development, employment equity, enterprise development, and also preferential procurement, as well as investment, ownership and control of enterprises and economic assets. The BBBEE Act defines black people as Africans, Chinese, Coloureds and Indians. Stellenbosch University http://scholar.sun.ac.za 19 3.2.2.2 BBBEE Codes of Good Practice In accordance with the terms of the BBBEE Act, the codes of good practice give guidance in regard to BBBEE processes of organisations and companies. The Codes ensure that BBBEE work is consistent in all industries, giving a clear indication of what is required for empowerment credentials. They provide details on the measurement of the different components of BEE and acceptable BBBEE scorecards weighting and targets on each element (De Klerk, 2006:9). The broadbased elements of the Codes and weighting are set out in Table 3.1. Table 3.1: The Generic Scorecard Element Code Series Weighting Ownership 100 20 Management 200 10 Employment equity 300 15 Skills development 400 15 Preferential procurement 500 20 Enterprise development 600 15 Socio-economic development 700 5 Total 100 Source: Jack & Harris (2007:82) The scorecard measures and weights each element of empowerment to assess the company’s empowerment credentials. The rating is the sum of all the elements with an allocated total weighting of 100 per cent (De Klerk, 2006:9). Based on the total score of the seven elements, the company can achieve empowerment levels of one (1) to eight (8), with eight (8) being the highest compliance and one (1) the least compliant. Any score below one reflects non-compliance with BEE. Any private company doing business with organs of state should provide its BEE certificate indicating the level of compliance with the BEE legislation. Unlike organs of state, private companies are not obliged to comply with the BBBEE Act, but will not be awarded government contracts should they want to provide goods and services to government if they do not comply with the Act. In this way, the South African government uses government procurement as a tool to ensure that transformation objectives are achieved and therefore historically disadvantaged businesses access markets they would otherwise not be able to access. Stellenbosch University http://scholar.sun.ac.za 20 3.2.3 Other SMME Legislation In response to the need to change and promote growth of SMMEs, the government of South Africa promulgated several laws including the White Paper on Small Business in 1995, the National Small Business Development Act of 1996 and the Integrated Small Business Development Strategy (“ISBDS’) in 2003. The 1995 White Paper on National Strategy for the Development and Promotion of Small Business in South Africa was the first major effort by the South African government to design a policy framework particularly targeting the entire spectrum of the small enterprise sector (Berry et al., 2002:34). The overall objective of the strategy was to create an enabling environment for the accelerated growth of small businesses following a history characterised by the dominance of large capital-intensive firms and continued neglect of small enterprises (DTI, 2003:7). According to the White Paper on small business development, the goals of the South African SMME promotion strategy can be summarised as: economic growth and development; poverty alleviation; income distribution; employment creation; economic empowerment of previously disadvantaged population groups; democratisation of economic participation; and replacing the present rather oligopolistic structure of the economy with one that allows a far higher degree of competition. The White Paper essentially centred on a number of specific strategic considerations. The first was attaining broad-based legitimacy for government’s new SMME strategy, which represented a marked change from the apartheid era. A second critical issue was addressing the apartheid legacy of the disempowerment of black business. The final and critical strategic issue was that of establishing a set of new national institutions to support, coordinate and monitor the process. Following the promulgation of the White Paper, the government further launched the Small Business Act 102 of 1996 whose aim was to increase entrepreneurial activity in the country and create an enabling environment for the survival and growth of small business by providing financial and non-financial assistance to South African entrepreneurs. In 2003, the Department of Trade and Industry further developed an Integrated Small Business Development Strategy (“ISBDS’), which presented the way forward for small business development in South Africa for the years 2004 to 2010. The strategy dealt with the changes in the post-1995 environment that had occurred since the preparation of the 1995 White Paper. New key Stellenbosch University http://scholar.sun.ac.za 21 issues affecting SMME development that emerged since 1995 are those of local economic development, black economic empowerment and DTI’s own changing economic frameworks. 3.3 EKURHULENI METROPOLITAN MUNICIPALITY PROCUREMENT PROCESSES Due to the historical discrimination, unfair practice and marginalisation of its people, Ekurhuleni is faced with various groups of people who have been denied the privilege of being economically active. Preferential procurement is used as a vehicle to rectify this imbalance. The EMM Supply Chain Policy and Preferential Procurement Policy, (2005:16) sets out the procurement processes of goods and services by the municipality is as discussed below. (a) Petty cash is used to purchase goods and services up to a transaction value of R1 000 (VAT included). Petty cash purchases are for minor items and are purchased for up to R1 000 (VAT included) where it is impractical, impossible or not cost-effective to follow the official procurement process. A monthly reconciliation report from each manager must be provided to the chief financial officer, including – (b) (i) the total amount of petty cash purchases for that month; and (ii) receipts and appropriate documents for each purchase. Written quotations are used for procurement of goods and services of transaction value over R1 000 (VAT included) up to R30 000 (VAT included). The written quotation process requires that quotations must be obtained from at least three different providers whose names appear on the list of accredited prospective providers of the municipality. Quotations may also be obtained from providers who are not listed, if such providers meet the listing criteria in the Supply Chain Management Policy. The policy requires that at least once a year EMM should invite prospective providers of goods or services to apply for evaluation and listing as accredited prospective providers. This is done through local newspapers, EMM website and any other appropriate ways. The prospective providers must submit proof of compliance with: (i) SARS tax clearance, municipal rates and tax payments; and (ii) the Occupational Health and Safety Act, 1993 [Act No. 85 of 1993]. (c) Formal written price quotations are used for procurement goods and services of transaction value over R30 000 (VAT included) up to R 200 000 (VAT included). The operational procedure for such goods or services through formal written price quotations requires that the formal written price quotations must be advertised for at least seven calendar days on the website and an official notice board of the municipality. Stellenbosch University http://scholar.sun.ac.za 22 (d) A competitive bidding process is used for the procurement of goods and services above a transaction value of R200 000 (VAT included), and the procurement of long-term contracts. The above procurement process is summarised in Table 3.2. Table 3.2: Summary of EMM Procurement Process PROCESS VALUE ADVERTISEMENT Petty Cash Purchases Up to R 1 000 (VAT included) No Over R1 000 (VAT included) up to Written Quotations R 30 000 (VAT included) Formal Written Price Quotations Over R 30 000 (VAT included) up to No Yes R 200 000 (VAT included) Over R 200 000 (VAT included) Competitive Bidding or Yes Long-term Contracts exceeding one (1) year Source: EMM Procurement Policy (2005:16) For the purposes of this study, focus will be on the contracts between R30 000 and R200 000 which require formal written price quotations. The process starts with the preparation and compilation of the quotation documents by the municipality. The public are then invited to supply the municipality with quotations. Available contracts are advertised on the EMM notice board or website whereby the municipality invites interested suppliers to submit quotations for the provision of the advertised goods or services. The EMM Preferential Procurement Policy requirement is that, the goods and services required by the municipality for contracts in excess of R30 000 (VAT included), must be advertised for at least seven calendar days on the EMM website and official notice board. Suppliers wanting to supply the advertised goods and services to the municipality can then collect the formal quotation forms from the EMM offices or download them from EMM website. The formal quotation forms provide the following information: the product specifications; the clearly defined specific goals that would be taken into consideration by the municipality when the contract is awarded, where applicable; payment terms; and closing date for submission of quotations. Stellenbosch University http://scholar.sun.ac.za 23 Interested suppliers need to fill the quotation forms, providing the required information and then submit the quotations to the municipality before the specified closing date for consideration. According to the EMM Preferential Procurement Policy (2005:17), a formal written price quotation may not be considered by the municipality unless the provider has provided the following general preconditions. (a) The provider must furnish: (i) full name of the company; (ii) identification number or registration number of the company; (iii) the company’s tax reference number and VAT registration number, if any; (iv) the company’s tax clearance certificate from the South African Revenue Services that the provider’s tax matters are in order; and (b) indicate whether the supplier is in the service of the state, or has been in the service of the state in the previous twelve months. On receipt of the quotations, municipality personnel evaluate the quotations based on the product specifications, price and the quality of the goods or services. In addition to these, the evaluation process takes into account the size, infrastructure, resources, experience and financial ability of the business to execute the contract. If the supplier meets the first stage of evaluation, the next level of evaluation is to determine if the supplier meets specific objectives as per the requirements stipulated on the quotation. Stellenbosch University http://scholar.sun.ac.za 24 Specific Goals of Ekurhuleni Metropolitan Municipality The points identified as specific goals approved by the EMM are set below in Table 3.3. Table 3.3: Specific goals approved by EMM Specific target proposed Points allocated for contracts below R500 000 Points allocated for contracts above R500 000 (80/20) (90/10) 1. Contracting enterprises wholly or partially owned by previously disadvantaged people 8 4 2. Contracting enterprises wholly or partially owned by women (disadvantaged by previously dispensation due to gender) 2 1 3. Contracting enterprises wholly or partially owned by disabled people 1 1 4. Job creation 3 1 5. Support for small enterprises 2 1 6. Local RSA content 1 1 7. Promoting enterprises located within Ekurhuleni Metropolitan Area 3 1 Total Points 20 10 Source: EMM Preferential Procurement Policy (2005:59) 3.3.2.1 Ownership by historically disadvantaged individuals Bidders reflecting an ownership by historically disadvantaged individuals are given preference points to the maximum of eight for contracts below R500 000, and four for contracts above R500 000. Benefits associated with HDI equity ownership may only be claimed in respect of individuals who are actively involved in the management and daily business of the enterprise, who share in the profits of the enterprise, and who exercise control over the enterprise in line with their ownership level. Where individuals are not actively involved in the management and daily business operations and do not share in the profits or exercise control over the enterprise commensurate with their degree of ownership, the benefits associated with equity ownership may not be claimed. 3.3.2.2 SMME status Bidders who reflect SMME status, according to the criteria outlined for each sector and sub-sector of the economy are also given preference points as per the Table 3.3 above. 3.3.2.3 Use of sub-contractors Preference is also given to bidders who sub-contract work to enterprises that have HDI equity ownership. A maximum allocation for each category is one (1). Stellenbosch University http://scholar.sun.ac.za 25 3.3.2.3 Job creation Bidders who are able to employ labour intensive work methods (where appropriate) are also given preference. Three (3) points are allocated for contracts below R500 000 and one for contracts above R500 000. 3.3.2.4 Local content Bidders who provide products developed, manufactured, assembled and/or distributed in South Africa are given preference where applicable. Local content is divided into two components: local content of product, staff, material and management and then Ekurhuleni based companies. The maximum point allocated for each category is one (1). 3.3.2.5 Capacity development Where practically possible, formal quotation forms must be prepared in such a way as to reflect a commitment to capacity development and skills transfers. 3.3.2.6 Community empowerment Bid documents or formal quotation forms should also be prepared in such a way, as to reflect a commitment to community empowerment. The municipality may define the community it is targeting and the empowerment objectives that it wishes to achieve for each individual contract. Particular specifications included in the bid document will make provision for community empowerment in terms of the procurement process. The municipality may define its understanding of the community, including the following aspects: geographical community (for example) o residents of the Ekurhuleni Metropolitan Area; o residents of specific areas within the EMM; o ethnic/cultural/religious community; community of interest (for example) o women; o small business owners; and o industry sector representatives, etc. Once all the above requirements have been evaluated, the supplier with the highest points is awarded the contract. Stellenbosch University http://scholar.sun.ac.za 26 Table 3.4: Contracts awarded by EMM in the period July 2009–June 2010 CATEGORY CONTRACTS AWARDED VALUE OF CONTRACTS PERCENTAGE HDI 311 R36.3 million 80% NON-HDIs 68 R9.2 million 20% TOTAL 379 R45.5 million 100% Source: EMM Database During the period under review, EMM entered into procurement contracts with values between R30 000 and R200 000 to the value of R45.5 million. Of the contracts awarded, 80 per cent were given to historically disadvantaged individuals, whilst 20 per cent were given to non-historically disadvantaged individuals. Table 3.4 clearly illustrates that EMM is promoting the Preferential Procurement Policy as part of the process of transformation. 3.4 CONCLUSION This chapter has described the interventions that the government of South Africa has put into place in supporting and promoting the development of the SMME sector. Most of the interventions are aimed at creating an enabling environment for the development of the sector. There are, however, specific pieces of legislation which seek to address specific challenges hindering the development of SMMEs such as access to markets. These include the Preferential Procurement Policy Framework Act and Broad-Based Economic Empowerment Act. The chapter has discussed these laws in detail including the objectives they aim to achieve. Lastly the chapter looked at the procurement processes adopted by the EMM and key requirements taken into consideration for awarding contracts valued between R30 000 and R200 000 (VAT included). The next chapter will cover the description of the method used to conduct the study. It will also explain the research design, the unit of analysis, the instruments used for data collection and lastly how the data will be analysed. Stellenbosch University http://scholar.sun.ac.za 27 CHAPTER 4: RESEARCH METHODOLOGY 4.1 INTRODUCTION The purpose of this chapter is to describe the method used to conduct the study. It explains the research design, sampling framework, the instruments used to collect data and lastly how the data is analysed. 4.2 RESEARCH DESIGN This study is empirical and descriptive in nature. According to Kumar (2005:8-10), empirical means that any conclusions drawn from the study are based upon hard evidence gathered from information collected from real-life experiences or observations. A descriptive study, on the other hand, is one which attempts to describe systematically a situation, problem or provides information about a situation or problem. The study is an example of descriptive and qualitative research describing the role of preferential procurement in Local Government with specific focus on EMM as an instrument of promoting historically disadvantaged SMMEs in South Africa. This is done by: investigating the process of public procurement reform and the objectives that preferential procurement aims to achieve; establishing the accessibility of preferential procurement contracts to historically disadvantaged SMMEs; identifying sectors where opportunities exist through preferential procurement within EMM for SMMEs; and further establishing the proportion of revenues generated by historically disadvantaged SMMEs from EMM through preferential procurement. Qualitative research was used because the study is more exploratory in nature, providing a more detailed inquiry into the problem and aiming primarily to describe the role of preferential procurement to historically disadvantaged SMMEs and not to determine its extent or explain the problem. 4.3 4.3.1. DESCRIPTION OF POPULATION AND SAMPLING FRAMEWORK Population The population of interest in this study is historically disadvantaged small, medium and micro business owners in the Ekurhuleni Metropolitan Area, who have accessed contracts with the value over R30 000 (VAT included) up to R200 000 (VAT included) from the Ekurhuleni Metropolitan Municipality in the period July 2009 to June 2010. The study analyses the role of preferential procurement in promoting the development of SMMEs. It also establishes accessibility of these preferential procurement contracts to historically Stellenbosch University http://scholar.sun.ac.za 28 disadvantaged SMMEs. It identifies sectors where opportunities exist for the SMMEs through EMM preferential procurement contracts and calculates the proportion of revenues generated by these SMMEs from EMM through preferential procurement. 4.3.2 Sample The study used a simple random sampling design to select the sample from the population. This is because this design has the advantage of being representative of the population in the sense that it does not favour one unit of analysis over another. All elements of the population had an equal chance of being selected therefore preventing bias. A random sample of 50 SMMEs was drawn from EMM database. Ten of the faxes, emails and telephone numbers to these SMMEs could not go through and as a result, only 40 questionnaires were distributed to SMMEs owned by historically disadvantaged entrepreneurs in the Ekurhuleni Metropolitan Area, who have accessed preferential procurement contracts with a value of between R30 000 and R200 000 in the period under review. Of the 40 questionnaires distributed, 21 owners responded representing a 53 per cent response from SMMEs. 4.4 4.4.1 METHOD OF DATA COLLECTION Approaches to data collection Both secondary and primary data was collected for the purposes of this study. Secondary data was collected using sources including books, academic journals, newspapers, the internet and Government Gazettes. Primary data was collected by the use of questionnaires, which were faxed or emailed to the selected entrepreneurs on the 18 November 2010. The business owners were given a month to complete the questionnaires and responses were received by the 18 December 2010. Questionnaires were used as a research instrument because the respondents were scattered over a wide geographical area, and interviewing would have been time consuming and extremely expensive. Salkind (2000:136) provides the following advantages of using questionnaires. It is possible to survey a broader population as surveys can be mailed. They are cheaper than one-on-one interviews. People may be more willing to be truthful because their anonymity is guaranteed. 4.4.1.1 Reliability and validity of the questionnaire According to Kumar (2005:6), research should be conducted using procedures, methods and techniques that have been tested for their reliability and validity. He defines reliability as the quality of the measurement procedure that provides repeatability and accuracy. Validity, on the other Stellenbosch University http://scholar.sun.ac.za 29 hand, is defined as the degree to which the researcher has measured what he/she set out to measure (Smith, 1991:106 cited by Kumar, 2005:153). The questionnaire that is used in the study was evaluated by an expert in the field of research to ensure that it complied with the above validity requirements. The same questionnaire was distributed to all SMMEs in the sample thus complying with the reliability requirements that it should provide repeatability and accuracy. 4.4.1.2 Format of the questionnaire The questionnaire was distributed to entrepreneurs in the Ekurhuleni Metropolitan Area who had accessed preferential procurement contracts from the Ekurhuleni Metropolitan Municipality in the period July 2009 to June 2010. The questionnaire was designed using close-ended questions and the structure is described below. Section A: General characteristics of the business This section used closed-ended questions to gather information about the profile of businesses, such as when the business was established, its form of ownership and location, the number of owners and the number of people it employed. Participants were expected to mark with an (X) on the answer, where the question was a multiple-choice question or provide the information required where the question was not a multiple-choice question. The objective of this section was to understand the general characteristics of the business and to determine if it fell within small, medium or micro enterprise category in terms of the number of employees it employed. Section B: Historically Disadvantaged Individual status This section sought to understand the historically disadvantaged ownership status of the respondents. Section C: Accessibility of preferential procurement contracts to SMMEs This section used closed-ended questions to gather information such as how the respondents found out about the EMM preferential contracts and if the information about the contracts was easily accessible, to determine accessibility of EMM preferential procurement contracts to SMMEs. Furthermore, section sought to find out if it was easy to meet EMM requirements and whether the information required from the SMMEs was easy to understand and collate. Stellenbosch University http://scholar.sun.ac.za 30 Section D: Market Access This section used closed-ended questions to gather information about the sectors in which the SMMEs operated and the type of goods and services they provided to EMM with the aim of identifying opportunities that existed for SMMES, through EMM preferential procurement process. Section E: Proportion of revenue generated by SMMEs from EMM through preferential procurement This section used close-ended questions to gather information about how much revenue was generated from EMM in the period under review. The objective of the section was to establish the contribution of EMM contracts to the overall revenues of the businesses. The questionnaire was sent with a covering letter (refer to Appendix A). The covering letter included the following: • an explanation of the relevance of the study; • a brief description of the objectives of the study; • instructions on how to administer the questionnaire; • assurance of confidentiality; and • contact details if any difficulties were encountered. A copy of the questionnaire is attached in Appendix B. 4.5 DATA ANALYSIS Primary data was analysed using qualitative descriptive statistical methods of organising and presenting data such as frequency tables, graphical techniques or other statistical techniques using the Excel statistics computer program. 4.6 CONCLUSION This chapter described the research methodology used in the empirical study and the reasons why particular methods were used for the research. In Chapter Five, the results of the empirical study are presented. Stellenbosch University http://scholar.sun.ac.za 31 CHAPTER 5: ANALYSIS AND INTERPRETATION OF EMPIRICAL FINDINGS 5.1 INTRODUCTION The purpose of this chapter is to present, analyse and interpret the empirical findings of the study, which focused on the role of preferential procurement on historically disadvantaged SMMEs. This will be done based on the responses from respondents who participated in the survey. Although 40 questionnaires were distributed, only 21 survey results were received from respondents will be presented, representing a response rate of 53 per cent. The first section of the survey reports on the general characteristics/profile of the respondents. The second section provides information about the HDI status of the respondents, while the third section presents the findings on accessibility by historically disadvantaged SMMEs to EMM preferential procurement contracts. The third section further provides information about whether the information required by the municipality is easy to collate and understand. This section is followed by a presentation dealing with market access and information about the sectors in which the respondents operate and the type of goods and services they provide to EMM. The last section reveals the proportion of revenues generated by the respondents from EMM in the period under review and provides the opinion of respondents about preferential procurement with regard to growth of their businesses. 5.2 5.2.1 PROFILE OF THE RESPONDENTS Forms of business ownership The forms of business ownership are presented in Figure 5.1. All the businesses in the sample are registered as close corporations. Stellenbosch University http://scholar.sun.ac.za 32 Figure 5.1: Forms of business ownership 5.2.2 Number of business owners Figure 5.2 presents the number of members/owners owning the businesses in the sample. Forty eight per cent of the businesses are owned by one member and 38 per cent by two members, five and nine per cent are owned by three and four to five members respectively. None of the businesses are owned by more than five owners. The high percentage of businesses owned by one or two members is in line with the definition of small businesses. Small businesses are generally owner-managed and the existence of two owners normally happens as a result of a husband and wife partnership. Figure 5.2: Number of business owners 5.2.3 Number of years in operation Tables 5.1 and 5.2, as well as Figure 5.3 provide descriptive information about the number of years the respondents have been in business. The minimum number of years the businesses have been in operation is two years, while the maximum is 14 years and the average six years. The highest percentage of the respondents (24%) have been in business for four years, followed by three years and above 10 years at 14 per cent, while the others are spread over different periods as per Table 5.1. Stellenbosch University http://scholar.sun.ac.za 33 Table 5.1: Number of years in operation Analysis 1 2 3 4 5 6 7 8 9 10 Above 10 Total Frequency (N) 0 1 3 5 2 2 2 2 0 1 3 21 Figure 5.3: Number of years in operation Per cent 0% 5% 14% 24% 10% 10% 10% 10% 0% 5% 14% 100% Stellenbosch University http://scholar.sun.ac.za 34 Table 5.2: Descriptive information for the number of years in operation 5.2.4 Minimum Maximum Mean Standard Deviation 2 14 6 4 Number of Employees Table 5.3 and Figure 5.4 show the number of employees employed by the businesses in the sample. Majority of the businesses in the sample (62%) employ from six to 50 employees (small enterprises) while 33 per cent employ zero to five employees (micro enterprises) and five per cent employ 50 to 200 employees (medium enterprises). One can conclude that this is in line with the specific goals of supporting small businesses that the municipality wants to achieve. Table 5.3: Number of Employees Analysis Frequency (N) Per cent 0-5 (micro enterprise) 7 33% 6-50 (small enterprise) 13 62% 50-200 (medium enterprise) 1 5% More than 200 (large enterprise) 0 0 Total 21 100% Figure 5.4: Number of employees Stellenbosch University http://scholar.sun.ac.za 35 5.2.5 Location of Businesses As discussed in the literature review, the location of the business is an important factor for the success of the business. Businesses located in places where there are no resources or markets will not grow as rapidly as those in economically active locations. Figure 5.5 presents the location distribution of the businesses in the sample. Thirty four per cent are located in Germiston, 14 per cent in Boksburg, Benoni, Kempton Park and Springs, while 10 per cent are located in Alberton. None of the businesses in the sample are located in Nigel. The population density in Germiston (Katorus) is the highest of the total population in Ekurhuleni Metropolitan Area (24%) which could explain why there are more businesses located in Germiston. Greater population density could be an indication that economic activity in the area is high and thus attracts more businesses. Figure 5.5: Location of Businesses 5.3 5.3.1 HISTORICALLY DISADVANTAGED INDIVIDUAL STATUS OF THE RESPONDENTS Business ownership by Historically Disadvantaged Individuals Figure 5.5 shows that 95 per cent of the respondents are owned and controlled by historically disadvantaged individuals (above 50.1% ownership) and 5 per cent are owned between 25.1 to 50.1 per cent by historically disadvantaged individuals. None of the businesses have less than 25.1 per cent HDI ownership. This is in line with the conclusion by Berry and Levy (1994) cited in Green et al., (2005:334); DTI (2003:7) that SMMEs contribute towards socio-economic transformation in many countries and that their promotion has become a political necessity, as they are a means of bringing social change; exploring the entrepreneurial talents and empowering of marginalised segments of the population amongst other positive attributes. This clearly shows that EMM is promoting the Preferential Stellenbosch University http://scholar.sun.ac.za 36 Procurement Policy as part of the process of transformation as most of the contracts have been awarded to historically disadvantaged SMMEs. Figure 5.6: Ownership by Historically Disadvantaged Individuals 5.3.2 Historically Disadvantaged Individuals Status of the businesses Figure 5.7 shows that all the businesses in the sample are owned by historically disadvantaged individuals and 62 per cent of the businesses are owned by women in partnership with a male/men. None of the respondents in the sample were disabled. One can conclude that EMM is promoting the HDIs as part of the process of transformation as revealed in Figure 5.6 above. Figure 5.7: Historically Disadvantaged Individuals Status (multiple responses possible) Stellenbosch University http://scholar.sun.ac.za 37 5.4 5.4.1 ACCESSIBILITY OF PREFERENTIAL PROCUREMENT CONTRACTS TO SMMES Access to information about EMM preferential contracts The study by Rwigema and Karungu (1999) concluded that typical problems hampering SMMEs everywhere include constraints such as lack of information. Figure 5.8 presents the findings in regard to how SMMEs accessed information about the EMM preferential contracts. Fifty three per cent of the respondents accessed information from the EMM notice board while 21 per cent and 26 per cent accessed information from local newspapers and the internet respectively. From the above findings, it can be concluded that information about preferential contracts is easily accessible to SMMEs, thus eliminating the constraint represented by lack of information. EMM is utilising different forms of communication to make information accessible to SMMEs or potential suppliers. Figure 5.8: How respondents accessed information about EMM preferential contracts 5.4.2 Ease with which information about EMM preferential contracts is accessible In Figure 5.9, 90 per cent of the respondents found information about EMM preferential contracts easily accessible, while 10 per cent were of the opinion that it is not easily accessible. This is in line with the interpretation in 5.4.1 above. Stellenbosch University http://scholar.sun.ac.za 38 Figure 5.9: Ease with which information about EMM preferential contracts is accessible 5.2.3 Access to formal quotation forms All the respondents collected the formal quotation forms from the EMM offices and of these, 14 per cent of the respondents also downloaded them from the EMM website. Figure 5.10: Access to formal quotation forms 5.2.4 Ease with which respondents understood information required on formal quotation forms Figure 5.11 presents the ease with which respondents understood information required on formal quotation forms showing that 81 per cent of the respondents found the information required by EMM easy to understand while 19 per cent sometimes found the information required not easy to understand. This further shows that in general, information required by EMM is easy to understand, minimizing the constraint of access to EMM contracts by SMMEs. Stellenbosch University http://scholar.sun.ac.za 39 Figure 5.11: Ease with which respondents understood information required on formal quotation forms 5.2.5 Ease with which respondents met the requirements of EMM contracts Figure 5.12 presents whether the information required for submission to qualify for EMM preferential contracts was easy to collate showing that 95 per cent of the respondents found it easy to collate whereas, 5 per cent found it difficult to collate. One can conclude that EMM requirements are not unreasonable and therefore easy to collate. These are generally documents that SMMEs have as they are normally company registration documents. Figure 5.12: Ease with which respondents met the requirements of EMM contracts Stellenbosch University http://scholar.sun.ac.za 40 5.5 5.5.1 MARKET ACCESS Sectors and services where opportunities exist for SMMEs through EMM preferential procurement According to Berry et al., (2002:85), there is a great deal that government can do directly to ensure better access by SMMEs to product markets if demand is a constraint because of the concentration in product markets. They further add that public policy can facilitate the development of SMMEs in various ways including ensuring active competition policy to level the playing field or can facilitate interventions such as a procurement policy. Opening state markets to SMMEs through preferential procurement as shown in the literature, addresses the constraint of market access for SMMEs. Figures 5.13 and 5.14 present sectors and services the respondents provided to EMM. Most of the businesses (42%) operate in the construction sector and offer construction services to the municipality. Twenty three per cent offer electricity, gas and water services while 19 per cent provide wholesale trade, commercial agents and allied services. The rest of the other sectors account for four per cent each with the exception of community services and finance and business services, which account for nil per cent. The results are in line with the argument of Watermeyer et al., (2000:14) that procurement when used as an instrument of BBBEE, creates demand for the services of historically disadvantaged individual’s businesses, irrespective of size, age or sector focus. Figure 5.113: Sectors and services where opportunities exist for SMMEs through EMM preferential procurement Stellenbosch University http://scholar.sun.ac.za 41 5.6 PROPORTION OF REVENUES GENERATED BY SMMES FROM EMM PREFERENTIAL CONTRACTS 5.6.1 Proportion of revenues generated by SMMEs from EMM preferential contracts Bates et al., (1996:295–297) discussed how damaging it can be for small firms to rely heavily on sales to the state. The study revealed that firms heavily reliant upon government contracts are more likely to discontinue operations, than those for which government sales represent less than 25 per cent of total sales. Figure 5.14 presents the proportion of revenues generated by SMMEs from EMM preferential contracts. It shows that 33 per cent of the respondents generated 0 to 10 per cent revenues from EMM contracts in the period under review, 29 per cent generated 11 to 30 per cent, 19 per cent generated 51 to 99 per cent and 14 per cent generated all of its revenues from EMM. This is in line with the conclusion of Bates et al., (1996:295–297) that reliance upon a diversified clientele, rather than heavy dependence upon sales to government appears to be a prudent strategy for firms seeking to remain in business. The empirical results show that the respondents are not dependent on EMM contracts for survival. Figure 5.14: Proportion of revenues generated by SMMEs from EMM preferential contracts 5.6.2 Number of contracts secured by respondents from EMM Of the revenue secured from EMM by the respondents, 24 per cent secured more than five contracts, 33 per cent secured two contracts, 14 per cent secured one and three contracts, 10 per cent secured four contracts and 5 per cent secured five contracts. The number of contracts is not that significant to the study as their significance would depend considerably on the value of the contracts and as shown above, respondents are not heavily reliant on EMM preferential contracts for survival. Stellenbosch University http://scholar.sun.ac.za 42 Table 5.14: Number of contracts secured by respondents from EMM No. of contracts Frequency (N) Per cent 1 3 14% 2 7 33% 3 3 14% 4 2 10% 5 1 5% More than 5 5 24% Total 21 100% Figure 5.15: Number of contracts secured by respondents from EMM 5.7 THE ROLE OF PREFERENTIAL PROCUREMENT Figure 5.16 presents the responses by respondents as to whether preferential contracts assisted their businesses grow. Ninety per cent of the respondents agreed that preferential contracts assisted their businesses to grow while 10 per cent of the respondents disagreed. The results are in line with previous research in the literature which argued that access to product markets is a critical component of a competitive economy and contributes to the growth of businesses. It can therefore be concluded that preferential procurement assists businesses to grow as it opens markets they would otherwise find difficult to penetrate. Stellenbosch University http://scholar.sun.ac.za 43 Figure 5.12: Do preferential procurement contracts assist businesses to grow 5.8 CONCLUSION The findings of the study have been presented and analysed and it becomes apparent that preferential procurement is making a positive contribution to the growth of SMMEs and that information about EMM preferential contracts is easily accessible to SMMEs. The findings further reveal that SMMEs are not heavily dependent on EMM preferential contracts for their survival. The next chapter will present the conclusions and recommendations of the study. Stellenbosch University http://scholar.sun.ac.za 44 CHAPTER 6: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS 6.1 INTRODUCTION The study looked at the role of preferential procurement in promoting the development of historically disadvantaged SMMEs. By means of a literature review, it was found that given the importance of the SMME sector, governments throughout the world including the South African government, have focused their attention on the development of the SMME sector in order to achieve the objectives of economic growth, income distribution and job creation. The literature review has further shown that most SMMEs in South Africa fail due to a variety of reasons, including lack of access to markets. To address the constraint of market access to SMMEs, the government of South Africa has put in a law the Preferential Procurement Policy Framework Act (Act 5 of 2003). As shown in the literature review, preferential procurement affords SMMEs an opportunity to access markets they would otherwise find difficult to penetrate. Points allocated for specific objectives in the Act ensure that historically disadvantaged communities participate in the SMME sector. To compliment the information from the literature review, a survey was conducted. This chapter is therefore intended to draw some conclusions that were reached in the study, together with some recommendations pertaining to it. Firstly a short summary of the study will be provided, including the objectives of the study, the literature review, a summary of the results from the empirical study and thereafter, the conclusions and recommendations where applicable will follow. 6.2 OBJECTIVES OF THE STUDY The objectives of this study are discussed below. Overall objective of the study The overall objective of the study was to analyse the role of preferential procurement in Local Government with specific reference to EMM, as an instrument of promoting historically disadvantaged small businesses in South Africa. Specific objectives of the study These objectives were: to establish accessibility by SMMEs to EMM preferential procurement contracts; to identify sectors where opportunities exist for SMMES, through preferential procurement with the Ekurhuleni Metropolitan Municipality; and Stellenbosch University http://scholar.sun.ac.za 45 to establish the proportion of revenue generated by SMMEs from the Ekurhuleni Municipality through preferential procurement. 5.2 OVERVIEW OF THE STUDY The introductory chapter of the study presented the purpose and background of the study including the problem statement, overall and specific objectives of the study, the research methodology, definitions of terms and the limitations of the study. Following the introductory section of the study the literature review covered the theoretical background on SMMEs, including the role and importance of the sector as well as factors that hinder their development. The literature review also covered the SMME sector in the South African context, discussing the role that the South African government has played in promoting this sector. Particular focus on the role of government was on SMME legislation, and other laws supporting SMMEs, such as the Preferential Procurement Policy Framework Act (Act 5 of 2000) and Broad-Based Black Economic Empowerment Act (Act 53 of 2003). Following the literature review, there was a detailed discussion of the research methodology which consisted of primary data collection, using structured questionnaires. Thereafter, the study presented and discussed the results obtained from the empirical investigation conducted on the role of preferential procurement on SMMEs owned by historically disadvantaged individuals who had accessed contracts with the value between R30 000 (VAT included) and R200 000 (VAT included) from Ekurhuleni Metropolitan Municipality in the period July 2009 to June 2010. Descriptive statistical methods of organising and presenting data such as frequency tables, graphical techniques or other statistical techniques were used to analyse the data. Lastly, the conclusions arising from the research study and recommendations where applicable will be provided. 6.3 SHORTCOMING OF THE STUDY The shortcoming of the study identified is that there has not been a great deal of documented research on preferential procurement in South Africa. Most of the studies discuss the Act itself and not much research has been done on the role, impact, success and failures of preferential procurement. Stellenbosch University http://scholar.sun.ac.za 46 6.4 SUMMARY OF THE RESULTS OF THE EMPIRICAL STUDY The questionnaire was used to study the aspects listed below. 6.4.1 Profile of respondents This first section of the survey covered the general characteristics of the respondents such as the form of businesses, the number of owners, the number of years the businesses have been in operation, and the size and location of the businesses. It is also clear from the study that all the SMMEs register their businesses as close corporations as other forms of ownership were not used. Most of the businesses are owned by one (48%) or two members (38%). Only 14 per cent are owned by more than two members. It is clear from the study that most businesses have been in operation for four years (24%) with very few having been in operation for less than two years and more than ten years. Sixty two per cent of the respondents employ from six to 50 employees falling under the category of small enterprises. The location of the businesses is widely spread in different areas in Ekurhuleni. Germiston however, had the largest percentage of respondents (34%). 6.4.2 Historically Disadvantaged Individual status of the respondents The study has further shown that most of the businesses are owned and controlled by historically disadvantaged individuals having more than 50.1 per cent ownership (95%). 6.4.3 Accessibility of preferential procurement to SMMEs The empirical research also covered accessibility to EMM preferential contracts by SMMEs. Figure 5.9 shows that most of the respondents found information about EMM preferential contracts to be easily accessible (90%). Most of them accessed the information from the EMM notice board (53%), while 21 per cent and 26 per cent accessed it from local newspapers and the EMM website respectively (Figure 5.8). It is also clear from the study that respondents found the information required on the formal quotation forms easy to collate and understand. One can therefore concluded that meeting EMM requirements is not a challenge to SMMEs. Stellenbosch University http://scholar.sun.ac.za 47 6.4.4 Sectors and services where opportunities exist for SMMEs The study has shown that EMM utilises a variety of services from SMMEs with construction services (42%), electricity, gas and water (23%) and wholesale trade, commercial agents and allied services (19%) being those sectors most frequently utilised by the municipality. 6.4.5 Proportion of revenue generated by SMMEs from EMM The revenues SMMEs generate from EMM are widely spread with the highest percentage (33%) ranging between 0 to 10 per cent of revenues. The findings show that SMMEs are not heavily reliant on EMM contacts. 6.4.6 The role of preferential procurement The study has further shown that the general feeling amongst respondents is that preferential procurement contracts assist their businesses to grow. 6.5 CONCLUSIONS AND RECOMMENDATIONS The conclusions drawn from the sample surveys of SMMEs who have accessed preferential procurement contracts from EMM are consistent with those of other studies and reinforce what is already known. Most of the studies, as already noted, argue that market access is one of the major constraints hindering the development of SMMEs and that access to markets is critical for the growth and sustainability of SMMEs. There is a general agreement in the literature that government has an important role to play in the development of the SMME sector through institutional support structures, the provision of credit, provision of management and technical support and the creation of an enabling environment. The study has shown that 90 per cent of the respondents agreed that preferential procurement contracts have contributed to the growth of their businesses. It can therefore be concluded that the Preferential Procurement Policy Framework Act (Act 5 of 2000) has to certain extent addressed the constraint of market access for SMMEs and this has gone a long way in levelling the playing field and creating a competitive environment for SMMEs. The literature review has further shown that SMME growth constraints can be grouped into two categories: those of an internal nature (entrepreneurship, management) and those of an external nature, for example, (access to finance, infrastructure, access to markets and exploitation by larger enterprises). Furthermore, according to Mintzberg (1989) cited in Clover and Darroch, (2005:240) barriers to SMME survival and growth are likely to be faced in all four functional areas of the business operation namely management, operations, finance and marketing. This leads to the conclusion that for initiatives such as the preferential procurement to be a success, the government should ensure that other challenges hindering the development of SMMEs are effectively Stellenbosch University http://scholar.sun.ac.za 48 addressed. Access to markets alone is not enough for the growth and sustainability of small businesses. The other constraint affecting the growth of small businesses identified in the literature review is the lack of information or access to this information. The study has shown that access to information about EMM preferential contracts is not a challenge for SMMEs, as information is available from different sources. It is recommended that the municipality should maintain its current information distribution channels and continuously explore other means of making information more accessible if such means are available. It can further be concluded that the EMM utilises different services in different sectors and accordingly such opportunities should be taken advantage of by the SMMEs operating in various sectors. In line with the literature, EMM uses preferential procurement as an instrument of BroadBased Economic Empowerment thus creating demand for the services of historically disadvantaged communities irrespective of their size, age or sector focus. The study has also shown that SMMEs are not heavily dependent on EMM contracts for survival. The highest number of respondents (33%) generates 0 to 10 per cent of their revenue from EMM contracts. However, due to the scope and limitations of the study, one cannot conclude that the respondents are not heavily reliant on government contracts in line the argument of Bates and Williams (1996:295-296) that firms heavily reliant upon government contracts are more likely to discontinue operations. The study only focused on the proportion of revenues generated by SMMEs from EMM preferential procurement contracts, not all organs of state. It is therefore proposed that SMMEs should continue exploring other markets and diversify their customers to mitigate the risk of relying too heavily on government contracts. 6.6 FURTHER RESEARCH Further research that can be conducted includes the following suggestions. 1. Research could be conducted to identify the challenges encountered by SMMEs in accessing preferential contracts. 2. There could be a review of the impact of preferential procurement contracts from all organs of state on SMMEs and determine reliability of SMMEs on government contracts. 3. Further research could also be done to review the process of awarding preferential contracts. Stellenbosch University http://scholar.sun.ac.za 49 REFERENCES Akhtar, M.R.1997. Partnership financing of micro-enterprises. International Journal of Social Economics, 24(12), 1470-1487. 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Stellenbosch University http://scholar.sun.ac.za 51 Rogerson, C.M. 2008. Tracking SMME Development in South Africa: Issues of Finance, Training and the Regulatory Environment. Urban Forum, 19, 61-81. Salkind, N. J. 2000. Exploring Research. 4th Edition. New Jersey: Prentice Hall. Schmitz, H. 1982. Growth constraints on small-scale manufacturing in developing countries: a critical review. World Development, 10(6), June, 429-50. Statistics South Africa. 2009. Quarterly Labour Force Survey: Second Quarter, April to June 2009. [Online] Available: www.info.gov.za/speeches/2009/09072911151001.htm Accessed: 28 January 2011. Republic of South Africa. National Small Business Act, No.102 of 1996. Cape Town: Government Printer. Republic of South Africa. 1995. White paper on national strategy for the development and promotion of small business in South Africa. Pretoria: Department of Trade and Industry. Republic of South Africa. Preferential Procurement Policy Frame Act, No.5 of 2000. Cape Town: Government Printer. Watermeyer, R.B., Letchmiah, D.R. & Mnikati, W.S. 2000. An introduction of the use of Procurement as an instrument for Black Economic Empowerment. Sandton: South African Breweries. Watermeyer, R.B. 2003. Implementing preferential procurement policies in the public sector in South Africa. Journal of the South African Institution of Civil Engineering, 45(3), 11-22. Stellenbosch University http://scholar.sun.ac.za 52 APPENDIX A: COVERING LETTER FOR THE QUESTIONNAIRE THE ROLE OF PREFERENTIAL PROCUREMENT IN PROMOTING THE DEVELOPMENT OF HISTORICALLY DISADVANTAGED SMMES: EVIDENCE FROM EKURHULENI MUNICIPALITY My name is Palesa Rantseli and I am a student at the University of Stellenbosch. I am currently pursuing the Master degree in Development Finance studies. As part of my course work, I am required to undertake a research, and the results of this survey will provide the basis for a Master’s thesis in which the role of preferential procurement in promoting the development of historically disadvantaged small, medium and micro enterprises will be analysed. The name and address of your business was randomly selected from the Ekurhuleni Metropolitan Municipality database. If you are not the owner of this business, please be so kind as to pass on this survey to someone who is. Your understanding of the Ekurhuleni Metropolitan Municipality preferential procurement process will assist in understanding the role that preferential procurement plays in promoting the development of historically disadvantaged small, medium and micro enterprises. Please return your completed survey by the 18 December 2010 by emailing it to [email protected] or by faxing it to 086 210 3265. Please feel free to contact me at 083 759 7974 should you require further clarification. Please rest assured that the responses of this survey will be treated, as strictly confidential. Should you wish to verify the authenticity of this project, you can do so by contacting Dr Charles Adjasi, Lecturer at the University of Stellenbosch at this email address [email protected] or Mr Thabo Khanye, Head of Procurement at Ekurhuleni Metropolitan Municipality at this number (011) 999-0106 or email him at [email protected]. THANK YOU FOR YOUR TIME. YOUR CONTRIBUTION IS OF GREAT IMPORTANCE TO THE SUCCESS OF THIS RESEARCH. Palesa Rantseli Masters Candidate Department of Business Management University of Stellenbosch Cape Town Stellenbosch University http://scholar.sun.ac.za 53 APPENDIX B: QUESTIONNAIRE THE ROLE OF PREFERENTIAL PROCUREMENT IN PROMOTING HISTORICALLY DISADVANTAGED SMMEs: EVIDENCE FROM EKURHULENI MUNICALITY Please read every question carefully and answer each question by filling an (X) in the correct box provided or write your answer in the space provided. Questions Q1 When was the business founded? Q2 Where is the business situated? Q3 Q4 ______________ 2.1 Alberton 1 2.2 Brakpan/Nigel 2 2.3 Boksburg 3 2.4 Benoni 4 2.5 Germiston 5 2.6 Kempton Park 6 2.7 Springs 7 2.8 Other (specify) 8 Which of the following is the form of your business of ownership? 3.1 Sole Trader 1 3.2 Partnership 2 3.3 Close Corporation 3 3.4 Private Company 4 3.5 Other (Please specify) 5 How many owners/members/shareholders does the business have? 4.1 1 1 4.2 2 2 4.3 3 3 4.4 4-5 4 4.5 More than 5 5 Stellenbosch University http://scholar.sun.ac.za 54 Q5 SECTION B : Q6 Q7 SECTION C : Q8 Q9 How many people does the business employ? 5.1 0-5 (micro enterprise) 1 5.2 6-50 (small enterprise) 2 5.3 50-200 (medium enterprise) 3 5.4 More than 200 (large enterprise) 4 HDI Status In which of the following categories does/do the owner/s of the business fall? 6.1 Black 1 6.2 Women 2 6.3 Disabled 3 6.4 Other (specify) 4 What is the HDI/BEE ownership status of the business? 7.1 Less than 25.1% 1 7.2 25.1% - 50.1% 2 7.3 Above 50.1% 3 7.4 Other (specify) 4 ACCESSIBILITY OF PREFERENTIAL PROCUREMENT CONTRACTS TO SMMEs How did you find out about the contract from the Ekurhuleni Municipality? 8.1 internet 1 8.2 Ekurhuleni Municipality notice board 2 8.3 Local newspaper 3 8.4 Other (specify) 4 Where did you get the quotation form? 9.1 internet 1 9.2 Ekhurleni Municipality offices 2 9.3 Other (specify) 3 Stellenbosch University http://scholar.sun.ac.za 55 Q10 Was the information about the preferential contract easily accessible? 1 YES Q11 Was the information required on the quotation form easy to understand? 1 YES Q12 Q13 2 NO SECTORS WHERE OPPORTUNITIES EXIST FOR SMMEs THROUGH PREFERENTIAL PROCUREMENT WITH EKURHULENI METROPOLITAN MUNICIPALITY In which economic sector would you classify your business? 13.1 13.2 13.3 13.4 13.5 13.6 13.7 13.8 13.9 Q14 2 NO Was the information you were required to submit in order to qualify for the contract easy to collate? 1 YES SECTION D : 2 NO Construction Electricity, gas and water Manufacturing Wholesale trade, commercial agents and allied services Catering, accommodation and other trades Transport and storage and communication Finance and business services Community social and personal services Other (specify) 1 2 3 4 5 6 7 8 9 What type of goods or services did your business provide to the municipality? 14.1 14.2 14.3 14.4 14.5 14.6 14.7 14.8 14.9 Construction Electricity, gas and water Manufacturing Wholesale trade, commercial agents and allied services Catering, accommodation and other trades Transport and storage and communication Finance and business services Community social and personal services Other (specify) 1 2 3 4 5 6 7 8 9 SECTION E : PROPORTION OF RENENUE GENERATED BY SMMEs FROM EKURHULENI METROPOLITAN MUNICIPALITY THROUGH PREFERENTIAL PROCUREMENT Q15 How much revenue/turnover (total revenue for the year) did the business generate from the Ekurhuleni Metropolitan Municipality in the period under review (July 2009 to June 2010)? R____________________ Stellenbosch University http://scholar.sun.ac.za 56 Q16 How much of the revenue in Question 15 above did the business generate in the period under review (July 2009 to June 2010)? R____________________ Q17 Q18 How many contracts did the business secure from the Ekurhuleni Metropolitan Municipality in the period under review (July 2009 to June 2010)? 17.1 1 1 17.2 2 2 17.3 3 3 17.4 4 4 17.5 5 5 17.6 More than 5 6 In your opinion, does preferential procurement assist you in growing your business? 1 2 YES NO Stellenbosch University http://scholar.sun.ac.za 57
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