CEO REPORT TO THE BOARD Mississauga Halton LHIN December 2014 MOHLTC Updates Annual Business Plan Priorities ANNUAL BUSINESS PLAN PRIORITIES 2013/14 Accessible and Sustainable Health Care Family Health Care When You Need It Enhanced Community Capacity Optimal Health – Mental and Physical High Quality, Person-Centred Care 3 6 6 13 15 16 17 MEASUREMENT AND PERFORMANCE 22 Ministry-LHIN Performance Agreement Targets 22 NOTABLE SECTOR ENGAGEMENT 25 Accountability Agreements 25 COMMUNICATIONS December 2014 Notable Sector Engagement Communications The following is a compilation of the major activities/events undertaken during this period in support of the Mississauga Halton LHIN’s Strategic Directions; CONTENTS: MINISTRY OF HEALTH AND LONG-TERM CARE UPDATE Measurement and Performance 28 Accessible and Sustainable Health Care Improve access to services to improve consumer flow, quality and safety Support consumers, families and health care professionals to navigate the health care system Improve sustainability of the health care system Family Health Care When You Need It Improve access to family health care Increase linkages between family health care and other health care providers to improve communication, coordination and integration across the continuum of care Enhanced Community Capacity Enable people to stay in their homes longer Provide integrated services that bring care closer to home Optimal Health – Mental and Physical Increase healthy habits and prevention of disease Build partnerships for healthy communities High Quality Person - Centred Care Support and foster a quality culture across the continuum of care Value people’s experiences to support system improvement Apply a health equity lens for the delivery of health care services 2|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications MINISTRY OF HEALTH AND LONG-TERM CARE UPDATES Provincial Life or Limb Policy The provincial life or limb policy is a “no refusal” policy for patients with life or limb threatening conditions. The guiding principles of the policy are triggered when a patient is life or limb threatened and therapeutic options exist, which are needed within four (4) hours given considerations that when the threatening condition is a priority the identification of beds is a secondary consideration; and that the LHIN geographic boundaries will not limit a patient’s access to appropriate care in another LHIN. Further, ensuring that patient repatriation will occur within a best effort window of 48 hours once the patient is deemed medically stable and suitable for transfer. Mississauga Halton LHIN Life or Limb System Indicators Mississauga Halton LHIN Life or Limb System Indicators July-September 2014 - Second Quarter (Q2) (Halton Healthcare Services and Trillium Health Partners) System Indicators Second Quarter (Q2) Actual Value Year to Date (YTD) Value Requests for Consult 152 270 Cases Confirmed as Life or Limb 68 116 95.5% 97.5% Percentage of Patients Arrived at Designated Site Within the 4 Hour Timeline December 2014 The Mississauga Halton LHIN has collaboratively engaged in ongoing communication, meetings and evaluations since the inception of the policy in January 2014. Recently, the Mississauga Halton LHIN Life or Limb and Repatriation Working Group was rolled up into the Critical Care Committee for further collective performance system management improvement. The Mississauga Halton LHIN’s relative performance aligned to the provincial targets is trending well. End of Life/Palliative Care The Auditor General released her annual report in December and a section reviewed palliative care in Ontario. A number of recommendations were made encouraging the Ministry and the LHINs to continue their work on a more coordinated and integrated system of palliative care across the Province. Bill MacLeod, along with Gary Switzer from the Erie-St. Clair LHIN, have co-chaired the Provincial Steering Committee for Palliative Care. While much has been accomplished, the Auditor General pointed out that there is still much to be done and that this was an important area to seek to achieve value for money in the health care system. As a result of the major efforts province wide and encouraged by this report, palliative care will be a significant focus of the Mississauga Halton LHIN activities in 2015. 3|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications Health Quality Ontario (HQO)/LHINs Partnership Model Personal Support Worker (PSW) Wage Increase Considerable work has been completed to develop a partnership model where HQO and the LHINs will collaborate on quality improvement following a jointly developed work plan. The work plan for 2015 will focus on shared approaches to quality improvement, coordination of the use of metrics for both HQO Quality Improvement Plans (QUIPs) and LHIN bases Service Accountability Agreements (SAAs). In addition, the Partnership Agreement will delineate a work plan for the adoption of evidence and best practices in key clinical areas. In the 2014 Budget, the Government committed to a three-year phase in of wage increases to PSWs - raising the minimum wage from around $12.50 to around $16.50 per hour. With a greater focus on shifting care to the home and community sector, there was growing concern that PSW services, an important component of the sector, was not in a good position from a wage equity point of view. This wage increase to PSWs is intended to stabilize the turnover in a very important part of the community sector workforce. We are now midway through the first year of implementation and are working out implementation issues that have arisen. A major data collection effort is now underway to determine actual wage information on an agency level to ensure that the second and third year of this implementation process can go more smoothly and be more equitably applied. Details of the next stages of implementation should be available in the late winter. Home and Community Care Transformation The Ministry and the LHINs have been supporting the work of the Expert Panel on Home and Community Care. This group has drawn experts from a wide variety of roles in the Health Care System to advise the Ministry on the best course of action to improve home and community care in the province. The panel is chaired by Gail Donner, former Dean of the University of Toronto Faculty of Nursing and former Chair of the Change Foundation. To assist the Expert Panel in its work, each LHIN conducted a local community consultation to provide feedback to the Panel on the views of home and community care held by members of the public and by caregivers. Results of that survey will be reviewed at the LHIN Board meeting on January 15. The expert Panel is expected to complete its report to the Ministry by the end of January. December 2014 4|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Long-Term Care Home Renewal Strategy In 2007, the Ministry of Health and Long-Term Care announced the Long-Term Care Home Renewal Strategy (LTCHRS). The Ministry categorized all long-term care homes in the province into four groupings based on how closely each met the Ministry’s design standards. The groupings known as structural classifications are based on the building and infrastructure, not on the care provided to residents. The structural classifications are: • “A”- New - meets or substantially complies with current Ministry design standards • “B”- Exceeds the 1972 Nursing Homes Act regulations on structural standards • “C”- Meets the 1972 Nursing Home Act regulations on structural standards • “D”- Does not meet the 1972 Nursing Homes Act regulations on structural standards. The initial phase of the strategy was targeted at upgrading 16,000 beds across the province. These were beds considered to be in the poorest condition based on age and congruence with existing Ministry design standards. The Ministry’s LTCHRS also targeted an additional 35,000 beds across the province that were not in the poorest condition but did not meet the design standards. The plan was to develop 3,500 beds annually over 15 years. The role of the Local Health Integration Network (LHIN’s) was to coordinate and prioritize the redevelopment of their beds, while the Ministry oversaw the approval process and monitoring of the redevelopment. December 2014 Notable Sector Engagement Communications Due to low uptake by long-term care facilities in Phase 1, a consultant was engaged in November 2011 to identify impediments and proposed solutions to the LTCHRS based on low uptake for Phase 1. The identified impediments were consistent with feedback received through consultation by the Ministry with LTC sector stakeholders in 2010. The following enhancements to the LTCHRS were communicated on October 28, 2014: 1. A dedicated project office to oversee the Enhanced Renewal Strategy will be established 2. The Construction Funding Subsidy (CFS) will be revised 3. Preferred accommodation premiums for new homes will be increased 4. The maximum license term will be increased (from 25-30 years) 5. Homes will be scheduled for redevelopment as opposed to a call for application process 6. A committee to review individual requests for exceptions to existing design standards will be established. Across the province, there are 308 long-term care homes with 30,940 “B” and “C/D Upgraded” LTC beds to be redeveloped. Within the Mississauga Halton LHIN, there are 10 homes with 1344 beds identified for redevelopment. The Mississauga Halton LHIN continues to engage with the Ministry regarding the process and the proposed schedule. 5|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications PROGRESS ON ANNUAL BUSINESS PLAN PRIORITIES 2013/14 ACCESSIBLE AND SUSTAINABLE HEALTH CARE FAMILY HEALTH CARE WHEN YOU NEED IT ENHANCED COMMUNITY CAPACITY OPTIMAL HEALTH – MENTAL AND PHYSICAL HIGH QUALITY PERSON-CENTRED CARE ACCESSIBLE AND SUSTAINABLE HEALTH CARE Mississauga Halton LHIN Healthy Holiday Strategy The regional Healthy Holidays initiative is well underway with execution of a multi-sectoral strategy and a key partnership with iamsick.ca. A large scale communication strategy is being rolled out to enable individuals, their families and providers in the Mississauga Halton LHIN to access information through smartphone technology that is up-to-date, reflects the holiday hours and provides everyone with information at their fingertips via the iamsick.ca app. The December 2014 holiday strategy is also evolving towards a year-round strategy of health system preparedness. Currently, we are in the initial stages of gathering information in order to build a concrete strategy that helps to support a decrease in emergency room utilization for non-acute issues as well as providing the right care at the right time in the right place for the Mississauga Halton LHIN individuals and their families all year long. 6|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Health System Funding Reform (HSFR) In the context of mobilizing effort to implement Health System Funding Reform (HSFR), a regional group of health service providers convenes at the HSFR Local Partnership Committee to discuss local impacts, implications and risks associated with the implementation, and related mitigation strategies for Quality Based Procedures (QBPs). The Committee has recommended a comprehensive work plan for fiscal 2014/15. The work plan encompasses several areas of focus including: • Evaluating the performance of all QBPs where clinical handbooks exist; • Informing volume management policy; and • Knowledge transfer, including the integration of “Improving & Driving Excellence Across Sectors (IDEAS)” locally. Notable Sector Engagement Communications high level system goal of improving a patient’s acute length of stay while in hospital by implementing a consistent care pathway and physician order sets for this patient cohort. Improving and driving excellence across sectors (IDEAS) is a provincial initiative, co-sponsored by Health Quality Ontario (HQO) and the Institute for Health, Policy, Management and Evaluation at the University of Toronto. IDEAS was initiated to complement the implementation of HSFR, with the goal of introducing and sustaining quality improvement science across Ontario. The Mississauga Halton LHIN has had three teams attend the nine day training session, with two projects directly related to HSFR implementation. Both projects, Total Joint Replacement Ambulatory Rehabilitation, and Stroke Rehabilitation were successfully completed with remarkable improvement noted. Hospital partners reported their findings at the November HSFR Local Partnership meeting for five (5) QBPs. These QBPs had been evaluated for regional performance in July 2014 and included noncardiac vascular (both lower extremity occlusive disease (LEOD) and endovascular aneurysm repair (EVAR)), neonatal jaundice, tonsillectomy, and pneumonia. The hip fracture QBP was identified for regional improvement work in November 2014 and is being mobilized through the Integrated Orthopedic Capacity Planning Steering Committee. Regional improvement work related to congestive heart failure commenced in September 2014 with the December 2014 7|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Capital Developments Trillium Health Partners Mississauga Academy of Medicine (MAM) Trillium Health Partners Master Plan Trillium Health Partners has reached a capital milestone and received approval from the Ministry of Health and Long-Term Care to proceed to sign the construction contract for the first tender of the MAM project. Regional Hospice Palliative Care Steering Committee The Regional Hospice Palliative Care Steering Committee (RHPCSC) and its sub-committees continue to progress on their strategic work plan (work which is aligned with the Declaration document) and are currently focusing on developing recommendations for a Regional Palliative Care Program in the Mississauga Halton LHIN. Recent progress to date includes: • The new Mississauga Halton LHIN Hospice Palliative Care Program - the group presented to the Clinical Integration Program and Oversight Committee (CIPOC) • Testing of Model of Care through Hospice Palliative Care Interdisciplinary Teams - Mississauga Halton CCAC is the lead on this project and has called for a working group • Learning Essential Approaches in Palliative Care - Trillium Health Partners is the lead and a business case has been submitted to the Mississauga Halton LHIN • Hospice Palliative Care Education for PSWs (alignment with Advancement of Community Practice Initiative and the Regional Learning Centre) December 2014 • • Notable Sector Engagement Communications Testing of Earlier Identification and Prognostic Indicator Guide and Mississauga Halton CCAC Palliative Care Registry/Earlier Identification Regional Spiritual and Bereavement Service Delivery Program – Acclaim, Heart House and Dorothy Ley have submitted business cases to the Mississauga Halton LHIN. Regional Program for Rehabilitative Care & Complex Continuing Care Services The Mississauga Halton LHIN, in partnership with its health service providers continues its work towards a regional rehabilitative strategy incorporating Rehabilitative Care Alliance directions, best practices and stakeholder feedback to enhance patient access and flow through the system, improve patient experience and outcomes, and improve system integration. The Mississauga Halton Rehabilitative Care Steering Committee met on November 11, 2014 and reviewed progress on provincial and regional initiatives involved in the delivery of rehabilitation services within the LHIN. The committee will be finalizing a report on the Phase One findings. The Rehabilitative Care Report focuses on two prioritized areas: 1. Local System Review Stroke Care in Mississauga Halton LHIN – A comprehensive analysis of stroke in Mississauga Halton LHIN conducted to ensure optimal stroke care exists in the rehabilitative care 8|Page MOHLTC Updates Annual Business Plan Priorities Measurement and Performance bedded levels of care to support mild, moderate and severe strokes patients. 2. Alignment to the Provincial Rehabilitative Care Alliance Recommendations The Provincial Rehabilitative Care Alliance Definitions Advisory Group has developed a Definitions Framework for provincial standards (i.e. definitions and common terminology) for bedded levels of care. A system level analysis was conducted at Mississauga Halton LHIN to understand the impact of aligning to the Provincial Definitions Framework for bedded levels of care. Halton Healthcare Services and Trillium Health Partners have reviewed their current rehabilitative beds within the system defined by the program and looked at alignment to the new Provincial Definitions Framework. The analysis reveals a high degree of alignment in Mississauga Halton LHIN to the Provincial Definitions Framework. Currently work is underway towards finalizing the analysis. The Rehabilitative Care Report for Phase One will be finalized with the steering committee and Phase One recommendations are planned to be presented to the Clinical Integration Program Oversight Committee in January 2015. Enhancing Access to Mental Health and Addictions Services The Mental Health and Addictions System Access Model Implementation Team has established its four working groups that December 2014 Notable Sector Engagement Communications will continue the development of the System Access Model. These four working groups include: Referral, Assessment and Technology; Creating a Brand for the System Access Model; Service Resolution; and System Access Model Hubs/Telemedicine in North Halton. The four work groups have been working from October to December with a clear set of deliverables. System Access Model Steering Committee SAM supports in North Halton/ Developing a brand for the SAM workgroup Telemedicine workgroup SAM referral, assessment and technology workgroup Service Resolution Workgroup SAM work group functions: • Brand Work Group: is leading the development of a Mississauga Halton LHIN System Access Model name and logo • Referral and Assessment: this work group is leading the development of assessment and referral forms, screening tools, eligibility criteria and prioritization in order to channel individuals to the right care, right place and at the right time. 9|Page MOHLTC Updates • • Annual Business Plan Priorities Measurement and Performance SAM Hubs and processes in the North: This group has been focused on better understanding current use and potential future use of existing space to leverage SAM supports in the north area of Halton Service Resolution: this group has been working on better defining what the service resolution mechanisms and protocols will look like for the Mississauga Halton LHIN. Mississauga Halton LHIN Telemedicine Strategy The Telemedicine Advisory Committee continues to meet to advance the goal to increase the number of health service providers and clients using telemedicine technologies to provide and access care. To date we have 27 sites within the Mississauga Halton LHIN and we have had a total of 3,557 telemedicine events. The committee will meet in the new year to refresh the goals and work plan to reflect the advances in telemedicine and the enhanced collaboration with the Ontario Telemedicine Network (OTN). Seniors’ Strategy The Seniors’ Strategy Steering Committee will meet in January to review the results of the Collaborative Community Capacity Study. The results will be used to help determine the priorities for planning for care for seniors in our communities. The Senior Friendly Hospital Working Group continues to meet to develop a regional approach to the collection of delirium indicators December 2014 Notable Sector Engagement Communications for all hospitals within the Mississauga Halton Local Health Integration Network. The Specialized Geriatric Services program participated in a comprehensive provincial review initiated by the Ministry and the LHINs. The intent was to obtain information that would assist in the development of recommendations on how to optimize the contributions of Regional Geriatric Programs and Specialized Geriatric Services, while ensuring alignment with Ministry and LHIN priorities. A review was also recommended in Dr. Sinha’s report, Living Longer Living Well. ConnectingGTA ConnectingGTA (cGTA) is a regional solution that supports the delivery of provincial electronic health records by linking and integrating electronic patient information from across the care continuum and making it available at the point-of-care to improve the patient and clinician experience. Within the Mississauga Halton LHIN, Trillium Health Partners is our early adopter data contributing hospital. Halton Healthcare Services has completed the readiness assessment for becoming a data contributor in Wave 2 and is working with the ConnectingGTA team on next steps. In addition to Wave 2 contributors, the ConnectingGTA team is working with qualified view only access organizations. ConnectingGTA is currently resuming status / site milestone reports which will be released in the new year. 10 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Resource Matching and Referrals (RM&R) Cluster 2 • The goal of the RM&R BTI program is to provide a way to streamline the complex patient referral environment across Ontario. • Within the Mississauga Halton LHIN, Trillium Health Partners (THP) and Halton Healthcare Services (HHS), the Provincial Referral Standards (PRS) have been implemented for Acute to LTC (both hospitals), and Acute to CCAC (HHS). Anticipated early in Q4, THP will complete the Acute to CCAC integration project between Meditech and CHRIS. The balance of work in this fiscal will be to implement Acute to Rehab/CCC. Physiotherapy Community Exercise and Falls Prevention As of November 2014 we are offering or are in the process of implementing programming at 72 locations across the Mississauga Halton LHIN region. We are investigating the development of programming to address the needs of those residents in our LHIN who have been diagnosed with a chronic disease or congestive heart failure. This is a model that is currently in place in the Central LHIN and we are hoping to build on their experience and lessons learned in order to have success in our LHIN. The programs available are as follows: • 12 Week Falls Prevention Program (registration required) • 12 Week Osteoporosis Program (registration required unique to Mississauga Halton LHIN) December 2014 • • • • Notable Sector Engagement Communications Movement Matters (drop in low intensity class suitable for beginners to intermediate) Pump it Up (drop in higher intensity class that involves more standing based exercises) Seated Chair Tai Chi (drop in) Simply Stretch (drop in) Chair Yoga (drop in modified yoga postures while seated) Exercise Program. In-Home Physiotherapy (Rapid Recovery Program) The in-home physiotherapy program (Rapid Recovery Program) was an initial pilot commencing January 2014 under Physiotherapy Reform. There were a selected number of Community Care Access Centres (CCACs) across Ontario chosen to pilot this program. The initial results of the pilot were encouraging, and subsequently, the Mississauga Halton LHIN requested that the Mississauga Halton CCAC continue to deliver these services. This CCAC program emphasizes three streams of service delivery. The CCAC continues to make changes to the program based on a care pathway trajectory for each of the three streams. The CCAC continues to work at referrals from this program to community programs to bring care closer to home for patients. This program has shown the ability for the CCAC to take patients out of hospital earlier, as appropriate for physiotherapy. The Mississauga Halton CCAC’s Vice President of Client Services will be presenting to the LHIN CEOs on the Rapid Recovery Program at a future date in 2015. 11 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications Physiotherapy in Primary Health Care In April 2013, the Ministry of Health and Long-Term Care announced that Ontario would be integrating physiotherapists into Primary Health Care (PHC) settings. The initial focus of this initiative focused on the following PHC settings: Aboriginal Health Access Centres (AHACs), Community Health Centres (CHCs), Family Health Teams (FHTs), and Nurse Practitioner Led Clinics (NPLCs) to support settings where physiotherapy will be integrated into existing interdisciplinary primary health care programs. Within the Mississauga Halton LHIN, three FHTs applied for funding in the summer of 2013, along with LAMP Community Health Centre (through the Toronto Central LHIN). Last month, the successful applications were announced: Summerville Family Health Team and LAMP Community Health Centre were successful in their applications for physiotherapy resources. December 2014 12 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications FAMILY HEALTH CARE WHEN YOU NEED IT Primary Care Integration Strategy The Primary Care Integration strategy, designed to improve access to primary care and increase linkages between primary care and other health care providers, is working towards a number of initiatives which will build awareness of health care system resources and capacity within the Primary Care sector. The role of the Primary Care Advisors is being launched this month under the leadership of the Mississauga Halton CCAC. These roles will provide an opportunity to engage individually with Primary Care providers across the LHIN in an effort to address their needs. The Advisors will communicate key system level strategies reflecting the full continuum of care to Primary Care providers. They will also support health service providers to create effective engagement strategies for this sector. eConsult The Ministry of Health and Long-Term Care has launched a Provincial eConsult Initiative led by OntarioMD. This initiative is designed to evaluate various eConsult service models to inform decisions required for a provincial eConsult service. Within this phase of the initiative, six regional partners have been selected to provide evidence-based results to inform decisions on the provincial eConsult service. The Mississauga Halton LHIN is the regional partner working December 2014 the eConsult platform established by the Champlain LHIN. Using the Champlain BASE eConsult service, established in 2010 by the Champlain LHIN, Mississauga Halton physicians will have the opportunity to consult virtually with over 50 specialties. This program has demonstrated the ability to reduce the need for referrals to specialists by over 40%. Specialists from the Mississauga Halton LHIN are also invited to join the roster of physicians acting as consultants in this initiative. Primary Care Improving Transitions through Electronic Hospital and Emergency Discharge The improving transition through electronic hospital and emergency discharge project aims to improve the communication process between hospitals and primary care providers and the Mississauga Halton Community Care Access Centre (CCAC) as soon as a patient is admitted to the hospital or discharged from the hospital. Both hospital corporations and the Mississauga Halton CCAC contributed to a system process mapping session in the spring 2014 to develop a common set of parameters and practices at each hospital site which targeted having a consistent patient-focused process. In July 2014, hospital and Mississauga Halton CCAC staff confirmed their ability to implement a phased solution in fiscal year 2014/15. Next steps include working in partnership with the 13 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Mississauga Halton Primary Care Lead to help develop the communication strategy and set expectations for primary care, CCAC and hospitals for information to be shared amongst care partners in a cohesive and proactive manner. Opportunities to pilot the communication strategy are being developed by the LHIN and Primary Care Physician Lead. Health Links Health Links in Business Planning Phase The LHIN met with the Ministry of Health and Long-Term Care regarding the Readiness Assessments submitted by the Milton Health Link and the North West Health Link. Discussions were positive and it is anticipated that these two Health Links will have their Readiness Assessments approved and receive funding for their business planning phase shortly. Business Plans have been submitted to the LHIN for approval from both Halton Hills Health Link and Milton Health Link. The plans are under LHIN review and will then be submitted to the Ministry of Health and Long-Term Care for approval which will provide them with funds to begin implementation. Plans to sustain the momentum achieved during the planning for these Health Links are under development as the approval process is anticipated to take more than six months. Four Health Links are continuing to develop their business plans with their collaborating partners. December 2014 Notable Sector Engagement Communications East Mississauga Health Link (Early Adopter) As of November 2014, the East Mississauga Health Link has enrolled 124 patients. The Health Link continues to implement a broad stakeholder communication and engagement plan to increase awareness of health links among providers and primary care physicians. The Health Link presented at the Health Quality Transformation conference in November and continues to share the learnings as an early adopter with other health links. The Health Link team is embarking on a qualitative review of patient and provider experiences to explore opportunities to improve processes and care. Health Links Secretariat The Mississauga Halton CCAC has been funded to host the Health Links Secretariat. The Health Links Secretariat is intended to provide resource to all Health Links within the LHIN to support common issues. Recruitment is underway for a project manager, data analyst and communications/engagement consultant. Endocrinologist Primary Care Consultation Program for Diabetes Care The Building Access to Specialists through eConsultation (BASE) is a solution managed by the Champlain LHIN. To ensure working in tandem, the Endocrinologist Primary Care Consultation Program for Diabetes Care is utilizing this same platform to meet the needs of access to specialists for diabetes consultation. 14 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications The Mississauga Halton LHIN, Chronic Disease Prevention Management (CDPM) Medical Lead will be the Endocrinologist for the larger access to specialist’s initiative in order to keep both programs aligned. The Diabetes Education Program and Central Intake are currently identifying physicians that could most benefit from this additional access and support in order to manage their patients with diabetes in their primary care offices. Team members are reaching out to primary care physicians to get them signed up and on the platform. The CDPM Medical Lead, Dr. Amish Parikh is also reaching out to primary care physicians. Data will be collected by Dr. Parikh in order to identify the major barriers, issues and concerns from primary care in managing diabetes. Hospital Report Manager (HRM) Implementation OntarioMD's Hospital Report Manager (HRM) enables physicians using EMRs to receive direct electronic hospital reports into their patient's medical record within 30 minutes of transcription. Halton Healthcare Services (HHS) went live with HRM in May 2014 and continues to see the number of registered physicians eligible to receive hospital discharge reports electronically increase. It is expected that Trillium Health Partners will go live later in Q4 of this fiscal (to-date, Trillium Health Partners has not been able to successfully implement HRM as a result of the testing delays stemming from the ConnectingGTA project). December 2014 15 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications ENHANCED COMMUNITY CAPACITY The Community Capacity Study Advancement of Community Practice The Mississauga Halton and Central West Local Health Integration Networks and Community Care Access Centres (CCACs) jointly contracted with Preyra Solutions Group to develop a community health services capacity plan for each LHIN to meet the needs of the LHINs' growing and aging populations. The objective of the study was to evaluate the level and mix of health services required by the growing and aging populations in each LHIN, including a comprehensive assessment of current and future capacity and need for community-based health services for seniors. The Advancement of Community Practice (ACP) Regional Learning Centre (RLC) creates an environment of continued learning through the provision of a centralized point to operationalize an evidence informed practice, provides a mechanism for centralizing discussion, resources and decisions for high quality service delivery and improves the health of those living in the Mississauga Halton LHIN community by enhancing the competency of staff and caregivers. The Regional Learning Center serves as a collective foundation aligned with the six collaboratives defined within the Advancement of Community Practice initiative as an educational resource to help educate, train and support health service providers and caregivers in the Mississauga Halton LHIN. After extensive data analysis, review of other jurisdictions, and discussions with multiple organizations and stakeholders, the findings from the study were ready to be shared. On November 18, over 90 stakeholders gathered for the Community Capacity Study session. At the session, the consultant team reviewed the study results and asked for feedback from those in attendance to ensure that the most important areas were adequately considered and to share further questions and discussion to further enrich the study and develop the final report. December 2014 16 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications The Advancement of Community Practice Regional Learning Centre Educational Initiative InterRAI Education Health Service Providers (HSPs) Education Needs Assessment Community Education Team Meetings with Community Stakeholders Technology (ongoing) Fall Curriculum/ 2014 Personal Support Worker (PSW) Focus Groups SIGMHA CSS Directors’ Think Tank PSW Education/ Winter Term 2015 December 2014 Resource and Outcomes Developed educational material for and delivered interRAI CHA courses. Total number of attendees = 83 Total number of participating HSPs = 13 Met with 29 of 35 Mississauga Halton LHIN Community Support Services (CSS) HSPs and completed an Education Needs Assessment Survey. A similar Education Needs Assessment Survey has been created for Mental Health & Addictions (MH & A) HSPs and will be completed in spring 2015. Stakeholder engagement opportunities: • LHIN Leadership Teams for CSS and MH & A sectors. • Behavioural Support Ontario (BSO) team • Self-Management program managers • Director, Palliative Care Consultation at Acclaim Health - Carol Sloan • MH LHIN Health Equity Committee • Respite Advisors Technologies developed aligned with the RLC New courses developed (1) interRAI Preliminary Screener, (2) interRAI Mental Health Supplement, and (3) Hands on HEIA Facilitated Education Focus Groups to identify the needs of PSWs for program development Presentation to the Systems Integration Group for Mental Health and Addictions (SIGHMA) in September. Moderated a webinar for directors to discuss systemic issues related to client care in the community. PSW modules for winter term 2015 are currently in development. Courses include: Infection Control, Professionalism, Safety & Risk, Gentle Persuasive Approaches, Mental Health, Documentation and Enhanced Skills. In addition, the RLC will be transformed into a Skills Lab for hands-on learning in February. 17 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications OPTIMAL HEALTH – MENTAL AND PHYSICAL Regional Integrated Chronic Disease Prevention and Management Strategy The Mississauga Halton LHIN Chronic Disease Prevention & Management (CDPM) Regional Advisory Working Group recently held a think tank in order to facilitate discussion with stakeholders on ways to bring the Mississauga Halton LHIN model to the forefront, at the same time, aligning it with the Provincial CDPM strategy and other strategies (e.g. vascular) in both the region and province. Work is underway to create the vision, goals and objectives to the end of March 2015. An engagement session with providers will be held in the new year in order to ensure that there is congruence with direction from multiple perspectives and a report will be created by the CDPM Regional Advisory Working Group with recommendations to the Mississauga Halton LHIN. Centralized Intake for Patients with Chronic Diseases The Mississauga Halton LHIN Diabetes Regional Coordination Centre identified the need for a central intake and referral system to streamline access to the six adult diabetes education programs available in the Mississauga Halton LHIN in 2012. The central intake program created a vision that included having a system-wide role in increasing access, informing stakeholders, and enabling efficiency related to diabetes service delivery in the Mississauga Halton region. December 2014 Central Intake objectives include: • Single point of access; • Coordinate referrals to right care, right place, right time; • Integrated communication between all parties; • Collect data for system planning & quality improvement; • Support consistency & best practice among services. The Central Intake Program worked with a Central Intake Advisory Group to develop, test and improve a single referral form and centralized referral management process for all adult Diabetes Education Programs in the Mississauga Halton LHIN. The pilot was initiated in April 2013 with positive uptake from primary care providers, specialists and diabetes education programs. The central intake program’s mandate was expanded in 2014 to include managing referrals for the Mississauga Halton Diabetes Foot Care Program and providing central intake support for the developing System Access Model for adult Community Addictions and Mental Health services within the Mississauga Halton LHIN. 18 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications In order to support the streamlined access objective and manage the increasing volume of referrals they were receiving, Halton Healthcare Services (HHS) entered into a partnership in Q4 2013/14 with Novari Health to develop and implement an eReferral solution that would meet the business and clinical needs identified for the central intake program. This new eReferral system will enable efficient referral management between referring sources, Central Intake Program and Diabetes Education Programs/Diabetes Foot Care/Addictions and Mental Health Service providers; live data capturing and patient status updates and secure communication between stakeholders. The project will be implemented in four phases over the next eighteen months. On November 17, 2014 the eReferral system went live enabling eReferrals between the Central Intake Program and the Diabetes Education Programs. The eReferral system which will enable primary care providers to initiate a Diabetes Education Program referral through the electronic portal or through their current fax system is anticipated to be activated in January 2015. The success of the eReferral implementation and launch is expected to be shared by Novari Health in January 2015. December 2014 19 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications HIGH QUALITY PERSON-CENTRED CARE Mississauga Halton LHIN Health Equity The Mississauga Halton LHIN Planning Advisory Committee on Health Equity and the Health Equity Working Group is engaged in the expansion of an evidence based practice for equity issues in the service provision collection of socio-demographic data in collaboration with intersectoral system partners (i.e. data collected regarding race, age, preferred language to speak and read, length of residency in Canada, housing status, disability status, religion, gender identity, sexual orientation and income). It will be obtaining feedback from health service providers, organizations and groups in the Mississauga Halton LHIN in order to identify standardize and evaluate health outcomes incorporating the Health Equity Impact Assessment Tool. The primary focus of the health equity inventory survey is to develop an informed baseline of standardized questions that can be incorporated into practice for our clients, patients and families in our community. French Language Services (FLS) FLS - Capacity Building A health education "train the trainers" session for Francophone seniors, their caregivers and French speaking health care professionals was held in November. This initiative was the result of a partnership between the Alzheimer Society of Peel and Retraite Active (Francophones Seniors Group). The overall goal of this project December 2014 was to enhance the community capacity for FLS within the Mississauga Halton LHIN, which is the second objective of the Joint Annual Action Plan. It will also increase the number of cultural and linguistic appropriate education programs for Francophones. In the long term, the trainers will be able to provide education sessions to help Francophones seniors living in the community to maintain their mental and physical abilities and prevent dementia. FLS - Cultural Competency During the last few months, FLS cultural competency and sensitivity training for the staff of the FLS identified organizations and the members of the Health Equity Planning Advisory Committee was conducted. The next step will be to ensure the sustainability of this project by distributing the materials among the FLS identified organizations for their internal usage (availability on intranet for staff and new employee’s orientation package). FLS – Engagement The Francophone community was invited to complete a survey on home and community care services. As part of the French Language Services strategy in the Mental Health and Addictions sector, the Francophone community is engaged to provide input to the System Access Model (SAM) brand name working group and to increase awareness about French Languages Services among their members. 20 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Mississauga Halton LHIN Aboriginal Cultural Sensitivity Plan The Mississauga Halton LHIN partnered with the Metis Nation of Ontario Council to host the annual Sisters in Spirit candlelight vigil held at Gauge Park in Brampton to honor and remember the almost 1200 missing and murdered Aboriginal women across Canada. There were many speakers that attended the event supporting Aboriginal women and their struggles. Community volunteers also helped to make 100 faceless dolls to bring attention to the need for a public inquiry. The vigil concluded with members of the community lighting their candles with final prayers and placing them with the victims’ photos. December 2014 Notable Sector Engagement Communications Health Quality Transformation 2014 Health Quality Ontario (HQO) held their annual conference on November 20, 2014. This conference supports quality improvement by fostering the sharing of ideas amongst all healthcare sectors and is the event where the Minister’s Medal Honouring Excellence in Health Quality and Safety is awarded. Health Quality Transformation is now Canada’s largest conference on quality in health care with about 2,200 people attending this event. Dr. Joshua Tepper President and CEO of Health Quality Ontario provided opening remarks and plenary speakers included Deputy Minister of Health Dr. Bob Bell and the Minister of Health and Long-Term Care, Dr Eric Hoskins who awarded the Minister’s Medal. For more details please check the following links: Health Quality Transformation and The Minister’s Medal. 21 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications MEASUREMENT AND PERFORMANCE Ministry-LHIN Performance Agreement (MLPA) Targets The Mississauga Halton LHIN achieved the target within a 10% corridor in 10 of 15 indicators with an average provincial rank of seven out of 14 LHINs. Five (5) indicators, emergency department length of stay for admitted patients, Magnetic Resonance Imaging (MRI), Computerized Tomography (CT), CCAC Wait time to first service and Repeat emergency department visits for substance abuse, experienced performance outside of the 10% corridor. Based on increased and sustained emergency department demand at both Halton Healthcare Services and Trillium Health Partners, and the limited options available for transitioning patients from hospital to Long-Term Care, a Priority 1A status was declared to initiate crisis placement for medical and surgical patients in the hospitals. One indicator was newly identified in comparison to previous quarters. CT as a result, has been identified for a local performance improvement initiative, with focus on data quality and understanding the increased demand for CT services as driven by the regional cancer centre at Trillium Health Partners, Credit Valley site. December 2014 22 | P a g e Annual Business Plan MOHLTC Updates Measurement and Performance Priorities Notable Sector Engagement Integration & Coordination of Care Access to Health Care Services LHIN ERLOS Communications Quality & Improved Health Outcomes Surgical & Diagnostic Wait Times Repeat ED Visits Adm I-III IV-V Cancer Cardiac Cataract Hip Knee MRI CT %ALC CCAC CMG MH SA Erie St Clair 23.32 6.75 4.12 98% NA 99% 85% 78% 30% 95% 16.59% 19 16.36% 16.96% 25.88% South West 23.50 6.32 3.58 90% 99% 89% 80% 85% 27% 78% 8.33% 22 16.77% 16.44% 21.65% Waterloo Wellington Hamilton Niagara Haldimand Brant Central West 12.57 6.20 4.05 98% 100% 95% 86% 85% 30% 65% 12.01% 11 14.28% 13.48% 23.74% 30.47 7.23 4.37 85% 100% 87% 83% 78% 39% 79% 17.47% 22 16.07% 19.27% 28.46% 32.28 7.10 3.50 94% NA 90% 47% 39% 16% 91% 7.02% 15 16.60% 24.10% 26.78% Mississauga Halton 33.62 6.05 3.60 96% 85% 98% 98% 82% 23% 51% 11.00% 32 15.26% 15.05% 23.99% Toronto Central 24.25 7.70 4.32 95% 99% 90% 94% 95% 48% 56% 9.98% 25 19.65% 26.86% 41.13% Central 28.35 6.52 3.45 99% 98% 100% 95% 95% 34% 92% 13.79% 27 15.96% 17.52% 24.64% Central East 27.60 6.00 4.00 96% NA 98% 99% 96% 39% 96% 14.69% 22 14.93% 18.82% 23.24% South East 27.30 6.80 4.37 98% 100% 94% 41% 87% 53% 96% 12.21% 21 17.75% 24.46% 22.60% Champlain 26.17 7.80 4.72 97% 41% 90% 84% 86% 38% 85% 10.61% 56 15.88% 18.07% 26.43% North Simcoe Muskoka 25.47 6.27 4.05 97% NA 96% 91% 91% 10% 57% 26.11% 64 13.99% 15.21% 21.86% North East 30.67 5.67 4.08 79% 100% 91% 72% 70% 49% 72% 21.31% 64 17.29% 16.21% 25.70% North West 28.90 6.72 4.07 96% NA 95% 72% 61% 44% 65% 21.30% 42 14.00% 15.50% 34.69% Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q2 14/15 Q1 14/15 Q1 14/15 Q4 13/14 Q1 14/15 Q1 14/15 Measures Provincial Maximum Minimum Variance 27.38 33.62 12.57 21.05 Hours 6.78 7.80 5.67 2.13 4.05 4.72 3.45 1.27 94% 99% 79% 20% 92% 100% 41% 59% % within Access Target 93% 87% 85% 100% 99% 96% 87% 41% 39% 12% 58% 56% 35% 53% 10% 43% Color coding reflects LHIN relative performance from December 2014 80% 96% 51% 45% %ALC 13.57% 26.11% 7.02% 19.09% better to worse 1 2 3 ReDays Admits 28 16.32% 64 19.65% 11 13.99% 53 5.65% Repeat Visits 19.42% 30.24% 26.86% 41.13% 13.48% 21.65% 13.38% 19.48% 23 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications Board Quality Board Quality Report (Balanced Scorecard) NOTABLE SECTOR ENGAGEMENT December 2014 24 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications NOTABLE SECTOR ENGAGEMENT Community Accountability Planning Submissions (CAPS) and Multi-Sector Service Accountability Agreements (MSAA) The Local Health System Integration Act, 2006 (LHSIA) necessitates that the Local Health Integration Networks (LHIN) have a service accountability agreement (SAA) in place with each health service provider (HSP) they fund. The Mississauga Halton LHIN and community based HSPs entered into Multi-Sector Service Accountability Agreements for a three year period effective April 1, 2014 to March 31, 2017. Planning for the 2014/15 Community Accountability Planning Submissions (CAPS) and the Multi-Sector Service Accountability Agreement (MSAA) Schedules now need to be reviewed and possibly updated to incorporate the financial, service information, and performance expectations for fiscal 2015/16 & 2016/17, thereby requiring completion of the CAPS for the second year of the 2014-17 MSAA. This process is defined as the 2015/16 CAPS and MSAA Schedule Refresh. December 2014 2015/16 CAPS & MSAA Schedule Refresh Below are the key steps and estimated timelines related to the 201516 M-SAA refresh for completing the 2015/16 CAPS & MSAA Schedule refresh. Activity Target Date CAPS 60 Day Issuance Notice to HSP’s Oct. 17, 2014 Pan LHIN Community Lead Education Oct. 31, 2014 CAPS Launch onto SRI for HSPs Nov. 4, 2014 HSP Training Materials Available Nov. 4, 2014 LHINs Complete Local HSP Q&A Session Nov. 13, 2014 Completed HSP Board approved CAPS refresh submitted through SRI to LHINs by January 9, 2015 Nov. 4, 2014 – Jan. 9, 2015 (9 WEEKS) LHIN review of CAPS refresh, consultations on MSAA refresh indicators, population of Schedules, and final MSAA Schedule amendments Jan. 9– Feb16, 2015 (5 WEEKS) 2015/16 MSAA Schedule amendment letters provided to HSPs Feb 16, 2015 HSP Board Approval of 2015/16 MSAA Schedule amendments March 9, 2015 LHIN Board Approval of 2015/16 MSAA Schedule amendments March 9 – April 1, 2015 Year 2 of the current 2014-17 MSAA comes into effect April 1, 2015 25 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications Hospital Sector Accountability Agreement (H-SAA) Community Governance Consultation Group (CGCG) The Mississauga Halton LHIN has fully executed the Hospital Service Accountability Agreements (H-SAA) with Trillium Health Partners and Halton Healthcare Services. The Mississauga Halton LHIN continues to work with hospitals on determining performance, volume and financial targets for 2014/15. With the funding announcements in September 2014, the Mississauga Halton LHIN will focus on setting performance targets and expectations in collaboration with hospital partners. A new approach for the H-SAA will unfold for fiscal 2015/16 whereby the hospital annual planning submission will be submitted to the LHIN in the winter 2015 with the goal of having fully executed agreements by March 31, 2015. The Community Governance Consultation Group (the “CGCG”) is a LHIN sponsored group consisting of 13 Board Chairs and Board Members from our Community Health Service Providers (HSPs) and two (2) Mississauga Halton LHIN Board members. The purpose of the Mississauga Halton LHIN CGCG is to provide advice in the area of collaborative governance for the purpose of advancing the improvement of health system integration and health service coordination across the LHIN. The group can be reached at [email protected]. Community Quarterly Sector Meeting The Community Quarterly Sector Meeting was held on December 10, 2014 and targeted the theme of Enhancing Community Capacity as per the following: • Funding Allocation; • Community Information Management / Information Technology Survey; • Health System Development Community Engagement Update for the Year; • Financial Update of Requirements for Submission and CAPs; • Emergency Management; • Healthy Holidays; and • Seamless Transitions. December 2014 The most recent meeting was held on December 3, 2014 after the Governance to Governance (G2G) Session. The CGCG provided feedback on the just completed G2G on the Board’s Role in Risk Management and identified topics for the next G2G to occur sometime in March. Jeannie Collins-Ardern (Co-Chair) provided a listing of Governance websites which will be placed in the Governance Resource Library under Helpful Websites. Under the Terms of Reference for this Committee Co-Chairs are elected for a 2 year term, renewable once. In order to stagger the term expiry dates, Ron Haines, Vice Chair of the Mississauga Halton LHIN was re-elected for one year term and David Lukey, Council Member of the Canadian Red Cross was elected for a new two year term. 26 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications Governance to Governance (G2G) A Mississauga Halton LHIN Governance to Governance session was held on December 3, 2014. The topic for this session was “The Board’s Role in Managing Risk” with our guest presenter Polly Stevens, VP Healthcare Risk Management, Healthcare Insurance Reciprocal of Canada (HIROC). Her presentation focused on simplified the approach to risk management specifically focusing on Board level risk management as opposed to operational level. The facilitation exercise brought each organization’s Board and Leadership together to review HIROC's Health Care Organizations Risk Taxonomy and apply it to their organization. Materials for this event can be found on our website under [email protected]. The next Governance to Governance session will be held in March 2015. December 2014 27 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications COMMUNICATIONS Media Relations Engaging with our media partners includes the development and distribution of news stories through either Mississauga Halton LHIN news releases or repurposing information shared by our health service providers or the Ministry of Health. Two news releases and several media stories referenced Mississauga Halton LHIN from October to December 31, 2014 News Releases Mississauga Halton LHIN Welcomes Newest Board Member - Mary Davies appointed as Board Member OAKVILLE, ONTARIO (November 19, 2014) – The Public Appointments Secretariat of the Province of Ontario issued an official Order-inCouncil appointing Mary Davies to the Mississauga Halton Local Health Integration Network (LHIN) Board of Directors in April 2014 for a three-year term. Mississauga Halton LHIN Board of Directors Announce Two New Appointments OAKVILLE, ONTARIO (December 23, 2014) – Mississauga Halton LHIN Board Chair Graeme Goebelle is pleased to announce the Order-inCouncil appointment of Kimbalin Kelly and Gulzar Ladhani to the Board of Directors of the Mississauga Halton LHIN. The new board members join Mississauga Halton LHIN for three-year appointments. December 2014 News Coverage – Mississauga Halton LHIN In October and December, some of the stories included: Regional Learning Centre in Oakville will equip care providers with new tools – Oakville Beaver – October 21, 2014 Mary Davies to Member, Board of Directors, Mississauga Halton LHIN, Oakville, ON – Longwoods.com October 21: Heroes in the Home – Mississauga Life – October 21, 2014 United Way program helps youth through dark side of addiction Toronto Star – October 23, 2014 Oakville residents appointed to Mississauga Halton LHIN board – Oakville Beaver Media and Healthcare Ontario Ebola, has been the top source of coverage since July, with record levels of media attention focusing on the local, provincial, national, and international levels. The province’s preparation for Ebola garnered twice as much favourable exposure than unfavourable. Other positive major drivers included measures taken by Minister Hoskins to improve health system transparency and mental health initiatives. 28 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Media exposure for LHINs was below average for the fourth straight month. Tone was strong, with positive share more than double the 12-month average. The government’s announcement that it would limit public sector salaries was a key source of favourable coverage. Other positive drivers were linked to new local programs and capacity. Measures to prevent Ebola also generated coverage of LHINs. Source: October 2014 Cormex Media Analysis Report Engagement Website The Mississauga Halton LHIN website continues to be a primary vehicle for both communication and engagement with our stakeholders. Website content is currently being translated into French to mirror the English side and is anticipated to be ready to go live in early March. Home and Community Care Survey To support the Home and Community Care Review Expert Group (Expert Group) to develop recommendations for improving the home and community care sector, the Mississauga Halton LHIN developed a survey to obtain feedback/input directly from local patients, their family members and/or primary caregivers who had received and/or used home and community care services during the past year. December 2014 Notable Sector Engagement Communications Our community engagement included promotion of and access to our online survey via links to our website, a large email blitz to health service providers and stakeholders, which included engagement tools (flyer/email), public and volunteer group newsletters and by word of mouth. Our local MPPs and Hospitals, and Towns advertised the survey in their newsletter, website and through social media. We received 225 responses in English and 17 responses from our Francophone community and have submitted our report to the Expert Group. The findings of the survey will be provided to our Board at the next scheduled meeting. Local Government Leaders Bill MacLeod and Graeme Goebelle continue to meet with local government leaders to discuss the Mississauga Halton LHIN priorities and any emerging local healthcare issues. During the month of December, meetings were held with Mississauga East-Cooksville MPP Dipika Damerla (Associate Minister of Health and Long-Term Care (Long-Term Care and Wellness) and Wellington-Halton Hills MPP Ted Arnott (PC Critic to the Minister of Economic Development, Employment, and Infrastructure). A meeting has been schedule with our new Etobicoke--Lakeshore MPP Peter Milczyn for early January 2015. 29 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Upcoming Engagements • Health Link Announcements - Local MPPs in collaboration with the Mississauga Halton LHIN will be hosting media events to announce three new Health Links in the Mississauga Halton LHIN in January and early February. Lead organizations along with collaborating partners will attend. Deputy Minister Bob Bell has arranged to visit the Mississauga Halton LHIN on February 6. Preparations are underway for his visit. Government and Community Services Fair -The Mississauga Halton LHIN has been invited and will participate in the 10th Annual Government and Community Services Fair at Cloverdale Mall on Saturday, February 21, 2015 hosted by MPP Etobicoke Centre Ivan Baker and Etobicoke--Lakeshore MPP Peter Milczyn. The next Mississauga Halton LHIN Board of Directors Meeting is to be held on March 5, 2015. • • • Health System Emergency Preparedness Mississauga Halton LHIN emergency management role is intended to support the local health system to prepare for, respond to and recover from emergency events and with an overarching goal of ensuring continued access to health care services and maintain local health system capacity during emergency events. The Emergency Management Team established at the Mississauga Halton LHIN continues work in the following areas: December 2014 Notable Sector Engagement Communications Mississauga Halton LHIN Health System Emergency Management Planning Health System Preparedness - 2015 Pan/Parapan Am Games Mississauga Halton LHIN Business Continuity Planning Ebola Preparedness. Mississauga Halton LHIN Health System Emergency Planning Work on the development of the Mississauga Halton LHIN Health System Management Emergency Plan continues and targeted for completion by March 31, 2015. Health System Preparedness - 2015 Pan/Parapan Am Games The Emergency Management Team represents the LHIN at planning for the PAN-AM and PARA PAN AM Games. This planning is in conjunction with the GTA West cluster group. On November 25, we participated in a Heat Planning Forum held at the Forensic Service and Coroner’s Complex in Toronto. This forum supported coordinated heat planning across the footprint of the 2015 Pan and Parapan Am Games. The Mississauga Halton LHIN will attend the Emergency Management Communications Tool launched on January 15, which will enable communications directly with health system partners during the Pan/Parapan Am Games and beyond. 30 | P a g e MOHLTC Updates Annual Business Plan Priorities Measurement and Performance Notable Sector Engagement Communications Mississauga Halton LHIN Business Continuity Planning The Emergency Management Team has completed a draft of the Business Continuity Plan and Emergency Response Handbook to be shared with the senior team for their review in February 2015. If testing rules out Ebola, LHIN regional hospitals will care for an individual until discharge. If an individual tests positive for Ebola, our regional hospitals will transport the individual to a “designated” hospital outside of our LHIN. Ebola Preparedness The Ministry of Health and LongTerm Care is continuing to take steps to ensure preparedness in the event that Ebola virus disease (EVD) reaches Ontario. There have not been any cases of Ebola in Canada and the risk to Ontarians remains low. The Ministry issued directives to Acute Care, Paramedic Services, and Primary Care Settings to ensure that appropriate measures in place to be prepared for an Ebola case. Work continues to evolve in order to prepare our LHIN region for the potential of Ebola. The LHIN has worked with others across the province to develop a Transfer Algorithm for our LHIN for those individuals who test positive for Ebola disease. Hospitals in our LHIN are capable of testing and caring for an individual who may be positive for Ebola Disease. December 2014 Ontario Situational Update, as of Jan. 5, 2015 There are 0 person(s) under investigation where Ebola testing was recommended and results are pending. Since July 30, 2014, there have been 12 persons under investigation for Ebola in Ontario, 12 were negative for Ebola. There are no probable or confirmed cases of Ebola detected in Ontario. Ebola Public Information: Ministry of Health and LongTerm Care 31 | P a g e
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