AUTHOR FRANK VEERKAMP Brazilian e-books with a Dutch heart Book selling in the digital mall Digital reading is an enormously growing market in Brazil. Publishers, self-publishers, booksellers, as well as, readers see a future in online publishing. Biblio Mundi facilitates for many online bookstores and publishers not only the sale and marketing, but also the publishing process. For the last one they use a system of Dutch produce. Traditionally the people behind Biblio Mundi are active in retail. They develop, build, and exploit malls. Raphael Secchin from Biblio Mundi says: “We noticed that our clients started to buy more online, so we followed the client and started an online mall, with many different retailers all together. Then we noticed that in the United States of America and in the United Kingdom the selling of online books increased. Brazil is about 4 years behind regarding e-commerce compared to those countries, so when looking at those markets we knew what to expect. We could study the large international online booksellers before starting in our country. Big players, such as, Amazon and Kobo did not have a dominant position on the Brazilian and Portuguese market, so we saw the opportunity.” The organization behind Biblio Mundi does the same online as they do in the malls: they do not exploit shops, but they facility the sale by others by realizing and renting out infrastructures. When they also wanted to start selling books their own shop and back office Raphael Secchin 10 inct 1-2016 proved to be adequate, however on the input side some parts were missing: because it was too difficult to create e-books, the supply fell behind. A Complete Environment According to Biblio Mundi it was not enough to just offer the marketing services, but they also had to support the manufacturing: by offering good editors in a good workflow and enabling publishers and authors to create good e-books. From the start, the organization did not focus only on publishers (who also struggled with the production of digital books), but also self-publishers and others for whom creating books is not their first job. In 2014 Biblio Mundi visited the Frankfuter Buchmesse, looking for partners to help them with the production of e-books. Raphael Secchin: “We came to the fair to look for partners who could take care of the conversion of text files to e-books. When we saw PublishOne of Diskad, we were immediately impressed because it is an integrated solution. It is more reliable than the systems which just convert files.” In PublishOne authors will write in MS Word or an online editor. The files are saved as XML, which makes it easy to turn them into an e-book on the fly. Wilto Hofman from Diskad: “The choice for Diskad was not only made because of the possibilities of the system, but also because the time-to-market and cost-to-market plays an important role: because the software was made, tested, and proved, the package only had to be tailored for the local Brazilian market. It was only a matter of developing style sheets, assigning roles, and creating links to the e-commerce software. Within 6 weeks it was working. That meant that it could be used with relatively low investments and could be proved in practice.” The whole route from author to reckoning is now automatized, although a publisher can still decide if an editor has to make changes or if an edition can only be published online when the marketing campaign starts. Reading in Brazil Biblio Mundi only sells e-books, no printed ones. The distribution in the enormous country makes the transportation of paper difficult and expensive, while there is a good digital infrastructure available, which is also growing and improving. In Brazil people mostly read digitally on their cellphones. Raphael Secchin: “Tablets are too expensive for Brazilians. E-readers are not available everywhere and they are only suitable for reading, while smartphones can do everything. Brazilians use their phone for everything: sending text messages, looking up information, reading books, playing games, and banking.” Even though it is no problem to add pictures and moving images to e-books with PublishOne, most of the books on Biblio Mundi consist only of text. “The added value of multimedia on the small screens of cellphones is little,” Raphael Secchin comments. Besides: “Readers do not want to use all their data in once to download a book. Children books are the exception. Parents read the text out loud and record their voice, so the children can listen to it over and over again: those are very popular.” The exploiters of the web shops are mostly existing bookstores who want to expand their assortment with e-books: the same product in another shape. Raphael Secchin: “We made it really easy to connect a web shop: it is a matter of importing the catalogs and start selling immediately. The catalogs are maintained centrally, so they do not have to inct 1-2016 11 take action: they always have the most recent books available.” There are also publishers who sell their own books through their own website to the consumer. Readers’ Data Biblio Mundi often asks both readers and retailers for feedback, so they can respond to the wishes of the market. Besides through the central system, data of the users is collected so complete user profiles can be created. Biblio Munid shares the readers’ data with the retailers who use the system, because they are the ones who implement the marketing. Raphael Secchin: “In the past publishers barely knew who read their books. Book retailers knew their clients a little bit better, but their knowledge was fragmented: they knew their own clients but did not have an overview of the complete market. Through social media we could already collect more information, but now we can collect a lot more data: age, gender, address, and which titles and series someone reads. We share this information with both the retailers and the publishers. That is why the publishers are also positive about the service: they now have a direct connection with their readers. They do not only see that their books are being sold, but also how excited the readers are.” 12 inct 1-2016 PublishOne The whole production of the e-books takes place in PublishOne. Authors can import MS Word files or use the online editor. The authors get a toolbar, which only contains the functions that are supported by the XMLscheme, the InDesigndesign and the e-book conversion. The import is always immediately verified with the underlying scheme, so the quality of the end product is always guaranteed. The file is saved in the Cloud as an XML-file. Also the assets are saved in there. When a book is requested, based on the most recent version the content is compiled. The output can be exported in many different formats, like a (printable) pdf, a web file, or an e-book.
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