Interplay Between Dominant Personality Traits with Tie Formation in a Corporate Communication Network Craig Evans (Presenter), Rezvaneh Rezapour, Ming Jiang, Jana Diesner Sunbelt XXXVI (5-10 April 2016), Newport Beach, California Motivation – Methodological: Combining Natural Language Processing (NLP) with Social Network Analysis helps to: Consider content and structure of social relationships (Lazer et al. 2009) Understand mutual impact of language use and network formation (Milroy 1987, Roth & Cointet 2010) Enhance social network data with node (e.g. subjectivity) and edge properties (e.g. type, valence) that are difficult or expensive to obtain otherwise (Diesner & Evans 2015) illinois informatics institute GSLIS - the iSchool at Illinois Motivation – Theoretical: Testing homophily theory (McPherson, SmithLovin & Cook 2001) requires node attributes Reliable measurement: socio-demographic properties, health-related information (Christakis & Fowler 2007) More costly to measure: information via interviews, questionnaires (self-reported data), e.g. personal values Personality traits of members of business organizations impact organizations (corruption) and vice versa (Aven 2010, Pinto et al 2008) How can this be measured? illinois informatics institute GSLIS - the iSchool at Illinois Research Question Is there a tendency for people with similar personal values to form links and clusters in communication networks (homophily)? illinois informatics institute GSLIS - the iSchool at Illinois Background: Moral Judgment Method User studies (Interviews, questionnaire, phone survey) User study + neurophysiological measures (Decety et al. 2012) Key Findings Moral judgment correlates with: Age (Rest, 1974) Education (Rest, Narvaez, Thoma, & Bebeau, 1999) Gender (males slightly more justice oriented, females more care oriented (Jaffee & Hyde, 2000) Culture (people from Eastern cultures are stronger concerned with ingroup and purity than Westerners (Graham et al., 2011)) Political orientation (liberals more concerned with fairness/ unfairness and honesty/ dishonesty, conservatives with loyalty/disloyalty and sancity/degradation (Hofmann, Wisneski, Brandt, & Skitka, 2014) Morality is contagious (Hofmann et al., 2014) - NLP (Sagi & Dehghani, 2014) - People of all ages able to identify wrongness, intentional harm perceived more wrong than accidental harm (visual analogue scale, VAS) Ability to differentiate between accidental and intentional harm and harming an object versus a person increase with age News coverage addresses all dimensions of moral (as per MFT) for controversial topics (MFQ) Moral judgment correlates with political viewpoints: Democrats identify stronger with fairness, Republicans with purity illinois informatics institute GSLIS - the iSchool at Illinois Background: Measuring Personal Values Existing studies of personal moral: Controlled lab experiments Limitations Limited Scalability Artificial Environment with no consequence of actions Unreliable self reported data illinois informatics institute GSLIS - the iSchool at Illinois Archival Data: Emails Explicit social network can be constructed from “envelope” that details who it was sent from and to Date and time stamped (enables longitudinal analysis) Social network can be enriched with information from substance/bodies of emails Relational properties Link type, Link valence (via sentiment analysis) Node properties (e.g. personality traits) illinois informatics institute GSLIS - the iSchool at Illinois Method Enron eMails Text Parsing, Extraction Tokenized words, POS, stem and lemma Lexical Resource (MFD) Term Expansion Synonym/ Antonym Expansion Queries WordNet Dictionary JWNI Analysis illinois informatics institute Database GSLIS - the iSchool at Illinois Method: Moral Foundations Theory Dimensions Virtue Vice Care Harm Fairness Cheating Loyalty Betrayal Explanation Protecting versus hurting others Cooperation / trust versus cheating in interactions with objects and people Ingroup commitment (to coalitions, teams, brands) versus leaving group Authority Subversion Playing within the rules of hierarchy versus challenging hierarchies Sanctity Degradation Behavioral immune system versus spontaneous reaction illinois informatics institute GSLIS - the iSchool at Illinois Method: Moral Foundations Theory: Operationalization Based on Moral Foundations Theory (Graham, Haidt et. al 2012) Previously operationalized as Moral Foundations Dictionary Theoretical/domain/subject matter expertise Concise Available as LIWC dictionary 1 www.moralfoundations.org illinois informatics institute GSLIS - the iSchool at Illinois Method: Moral Foundations Operationalization: Expansion Dictionary Refinement Operation Original MFD Size Words (all Categories) Words (Unique) Wildcard Expansion Pruning WordNet Expansion Additional Synonyms Additional Antonyms Total Added After Removing Redundant Words After Removing Stopwords Word Count 359 324 2,368 1,408 4,703 981 5,684 4,524 4,339 Original baseline Moral Foundations Dict Using WordNet dictionary files, expand words AND obtain POS Manual pruning of irrelevant Word/POS Expand dictionary with WordNet via JWNI Manual pruning of irrelevant Word/POS Final Dictionary Virtues Vices General Total illinois informatics institute 1,879 1,878 582 4,339 GSLIS - the iSchool at Illinois Communication Matrix Sender/Receiver – Period 1 ! Receiver Authority Subversion Care Harm Authority Cheating Loyalty Betrayal Sanctity Degradation UNKNOWN Total 2666 1 123 78 1 3 465 62 4 0 4429 7832 1 0 0 0 0 0 0 0 0 0 2 3 Care 131 0 7 2 0 0 34 4 1 0 586 765 Harm 89 0 7 1 1 0 22 3 0 0 191 314 Fair 1 0 0 0 0 0 1 0 0 0 0 2 Cheating 2 0 0 0 0 0 0 0 0 0 0 2 Loyalty 586 0 31 19 0 0 138 11 1 0 1503 2289 Betrayal 65 0 0 2 0 1 10 1 0 0 82 161 Sanctity 5 0 0 0 0 0 3 0 0 0 3 11 Degradation 0 0 0 0 0 0 0 0 0 0 0 0 NEUTRAL 695 0 42 37 1 0 223 28 3 0 4924 5953 Total 4241 1 210 139 3 4 896 109 9 0 11720 Subversion Sender Fair illinois informatics institute GSLIS - the iSchool at Illinois Communication Matrix Sender/Receiver – Period 2 " Receiver Authority Subversion Care Harm Authority Cheating Loyalty Betrayal Sanctity Degradation UNKNOWN Total 1720 5 114 48 0 0 307 39 12 0 3700 5945 1 0 0 0 0 0 0 0 0 0 0 1 Care 108 0 10 6 0 0 29 5 0 0 838 996 Harm 43 0 2 0 0 0 5 1 2 0 94 147 Fair 0 0 0 0 0 0 0 0 0 0 0 0 Cheating 1 0 0 0 0 0 0 0 0 0 1 2 Loyalty 182 0 15 7 0 0 52 2 0 0 626 884 Betrayal 41 0 4 2 0 0 11 1 0 0 165 224 Sanctity 10 0 0 0 0 0 0 0 2 0 2 14 Degradation 0 0 0 0 0 0 0 0 0 0 0 0 NEUTRAL 513 0 98 33 0 0 347 16 12 0 6097 7116 Total 2619 5 243 96 0 0 751 64 28 0 11523 Subversion Sender Fair illinois informatics institute GSLIS - the iSchool at Illinois Communication Matrix Sender/Receiver – Period 3 # Receiver Authority Subversion Care Harm Authority Cheating Loyalty Betrayal Sanctity Degradation UNKNOWN Total 2957 7 136 74 1 1 449 53 0 0 5239 8917 17 0 0 0 0 0 1 0 0 0 5 23 Care 155 0 14 7 0 1 35 2 0 0 945 1159 Harm 177 0 7 5 0 0 26 3 0 0 344 562 Fair 1 0 0 0 0 0 0 0 0 0 0 1 Cheating 4 0 0 0 0 0 0 0 0 0 0 4 Loyalty 404 0 40 9 0 2 85 7 0 0 1281 1828 Betrayal 84 0 12 1 0 2 15 3 0 0 242 359 Sanctity 0 0 0 0 0 0 0 0 0 0 0 0 Degradation 0 0 0 0 0 0 0 0 0 0 0 0 NEUTRAL 605 5 84 39 0 1 182 22 0 0 5072 6010 Total 4404 12 293 135 1 7 793 90 0 0 13128 Subversion Sender Fair illinois informatics institute GSLIS - the iSchool at Illinois Communication Matrix Sender/Receiver – Period 4 $ Receiver Authority Subversion Care Harm Sender Authority Fair Cheating Loyalty Betrayal Sanctity Degradation UNKNOWN Total 2244 0 74 116 6 0 555 50 4 0 5715 8764 Subversion 0 0 0 0 0 0 0 0 0 0 0 0 Care 84 0 10 1 0 0 37 3 0 0 317 452 Harm 126 0 3 4 0 0 33 3 0 0 218 387 Fair 4 0 0 0 0 0 0 0 0 0 1 5 Cheating 0 0 0 0 0 0 0 0 0 0 0 0 Loyalty 411 0 12 20 2 0 79 9 1 0 763 1297 Betrayal 107 0 2 14 2 0 19 4 1 0 235 384 Sanctity 1 0 0 0 0 0 0 0 0 0 2 3 Degradation 0 0 0 0 0 0 0 0 0 0 0 0 NEUTRAL 548 0 54 59 1 0 249 41 1 0 5345 6298 Total 3525 0 155 214 11 0 972 110 7 0 12596 illinois informatics institute GSLIS - the iSchool at Illinois Communication Matrix Sender/Receiver – Period 5 % Receiver Authority Subversion Care Harm Authority Cheating Loyalty Betrayal Sanctity Degradation UNKNOWN Total 4701 21 191 203 36 24 1688 127 22 0 7392 14405 9 0 2 2 0 0 6 0 0 0 11 30 Care 178 3 6 6 2 1 69 5 0 0 379 649 Harm 231 1 10 9 0 0 102 6 0 0 508 867 Fair 15 0 0 0 0 0 4 2 0 0 6 27 Cheating 10 0 1 0 0 0 2 0 0 0 8 21 Loyalty 1449 9 53 68 7 5 588 37 7 0 2824 5047 Betrayal 235 0 7 8 4 1 71 16 0 0 356 698 Sanctity 10 0 0 2 0 0 8 0 0 0 25 45 Degradation 0 0 0 0 0 0 0 0 0 0 0 0 NEUTRAL 1305 8 48 88 1 1 792 27 6 0 4165 6441 Total 8143 42 318 386 50 32 3330 220 35 0 15674 Subversion Sender Fair illinois informatics institute GSLIS - the iSchool at Illinois Distribution of Dominant Traits illinois informatics institute GSLIS - the iSchool at Illinois Do Birds of a Feather flock? Homophily in Period 1 ! Betrayal Sanctity Degradation Receiver LoyaltyTrait Loyalty Subversion Care Harm Fair Cheating Authority Harm Authority Subversion Betrayal Sanctity Degradation UNKNOWN Personality Traits − Sender to Receiver Fairness Receiver Care1: 1 December Period Cheating 2000 − 28 February 2001 Unknown Pearson residuals: 17.0 Authority 7.5 Subversion Subversion CareCare Harm Harm Fair Cheating Fairness Cheating Loyalty Loyalty Sender Trait Sender Authority Sanctity Degradation Betrayal Betrayal Sanctity Degradation 1.0 0.0 −1.0 −7.5 Neutral NEUTRAL −20.0 p−value = < 2.22e−16 illinois informatics institute GSLIS - the iSchool at Illinois Do Birds of a Feather flock? Homophily in Period 2 " Personality Traits − Sender to Receiver Fairness Receiver Care Period 2: Cheating 1 March 2001 − 30 April 2001 Betrayal Sanctity Degradation UNKNOWN Betrayal Sanctity Degradation LoyaltyTrait Receiver Loyalty Authority Subversion Care Harm Fair Cheating Harm Authority Subversion Unknown Pearson residuals: 22.0 Authority Subversion Subversion Harm Fairness Cheating Sanctity Degradation Care Care Sender Trait Sender Authority 7.5 Harm Fair Cheating LoyaltyLoyalty Betrayal Betrayal Sanctity 1.0 −1.0 Degradation −7.5 NEUTRAL Neutral −20.0 p−value = < 2.22e−16 illinois informatics institute GSLIS - the iSchool at Illinois Do Birds of a Feather flock? Homophily in Period 3 # LoyaltyTrait Receiver Betrayal Sanctity Degradation Betrayal Sanctity Degradation Loyalty Authority Subversion Care Harm Fair Cheating Harm Authority Subversion UNKNOWN Personality Traits − Sender to Receiver Fairness Receiver Care Period 3: 1 May 2001 − 15 August 2001 Cheating Unknown Pearson residuals: 19.0 7.5 Subversion Subversion CareCare Harm Harm Fair Cheating Fairness Cheating Loyalty Loyalty Betrayal Betrayal Sanctity Degradation Sanctity Degradation Sender Trait Sender Authority Authority 1.0 −1.0 −7.5 Neutral NEUTRAL −21.0 p−value = < 2.22e−16 illinois informatics institute GSLIS - the iSchool at Illinois Do Birds of a Feather flock? Homophily in Period 4 $ Loyalty Receiver Trait Betrayal Sanctity Degradation Betrayal Sanctity Degradation Loyalty Authority Subversion Care Harm Fair Cheating Authority Subversion UNKNOWN Personality Traits − Sender to Receiver Fairness Receiver Care Period 4: 16 August 2001 − 15 October 2001 Cheating Harm Unknown Pearson residuals: 12.0 Subversion Subversion CareCare Harm Harm Fair Cheating Fairness Loyalty Cheating Loyalty Sender Trait Sender Authority Authority Sanctity Degradation 7.5 1.0 0.0 −1.0 −7.5 Betrayal Betrayal Sanctity Degradation Neutral NEUTRAL −20.0 p−value = < 2.22e−16 illinois informatics institute GSLIS - the iSchool at Illinois Do Birds of a Feather flock? Homophily in Period 5 % Personality Traits − Sender to Receiver Fairness Receiver Care5: 16 October Period Cheating 2001 − 31 December 2001 Betrayal Sanctity Degradation Receiver Trait Loyalty Betrayal Sanctity Unknown Degradation UNKNOWN Loyalty Authority Subversion Care Harm Fair Cheating Harm Authority Subversion Pearson residuals: 9.80 Sender Trait Sender Authority Authority Subversion Subversion Care CareHarm Harm Fair Cheating Fairness Cheating 7.50 0.75 0.00 −0.75 LoyaltyLoyalty −7.50 Sanctity Degradation Betrayal Betrayal Sanctity Degradation NEUTRAL Neutral illinois informatics institute −13.00 p−value = < 2.22e−16 GSLIS - the iSchool at Illinois Conclusion Trait to trait correlation exists … but it isnt necessarily homophily Homophily with respect to personal values in a corporate communication networks exists Authority-Authority is strong Loyalty-Loyalty, Harm-Harm is moderate Other trait to trait communications correlate to varying degrees Authority-Loyalty and Loyalty-Authority is moderate illinois informatics institute GSLIS - the iSchool at Illinois Limitations and Next Steps Limitation The primary personality trait expressed in an email may not accurately reflect the actual personality of the individual Next Steps – Evaluation against a comparable dataset (LDC Avocado) Integration with ongoing tie valence research Integration with ongoing triad and clique research Evaluate EI Index as a comparator to statistical correlation illinois informatics institute GSLIS - the iSchool at Illinois Questions/Comments and Contact Questions: Contact: Craig Evans Jana Diesner illinois informatics institute - [email protected] - [email protected] GSLIS - the iSchool at Illinois
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