Northwest Commission on College and University (NWCCU) Annual Update for WSQA Academic Year 2009-2010 College Name: North Seattle Community College Contact Person: Dr. Mary Ellen O‟Keeffe, Assessment Liaison Officer Contact Phone: 206-527-3701 Contact email: [email protected] Accreditation recommendations to the College and year of recommendation From April 2007 Full-Scale Visit The Committee recommends that North Seattle Community College complete the development of a student learning assessment process (Standard 2.B), that this process be put into effect so as to encompass all of its offerings and programs (2.B.1) on a regular and systematic basis (2.B.2), and that the College provide evidence that its assessment activities have led to the improvement of teaching and learning (2.B.3) (Policy 2.2). (Spilde, 2007, p. 51) From October 2008 Focused Actions taken by the college to address recommendations After its April 2008 Focused interim visit, the college developed a Comprehensive Assessment Plan (CAP) in which it identified four levels of assessment: (1) classroom, (2) program, (3) institutional and (4) institutional research, and assigned leadership responsibility for each level to members of the Assessment Committee. In developing the plan, we identified the Assessment Committee as the focal point and central place where the various patterns of student learning are brought together to be discussed and recommendations made for next steps. Throughout the year, the committee took several steps to begin implementing the plan and to strengthen 1 Improvement results As a result of these improvements, we received three commendations and one recommendation at the conclusion of our Focused Interim Visit in April 2010. Commendations 1. North Seattle Community College is commended for its thoughtful approach to engaging faculty in assessment at the institutional level, and using the results to make improvements in the educational program dictated by the evaluative process in ways that are consistent with the institution‟s culture (2.B.1, 2.B.3, 2.2). Notable examples of excellent practice include replacement of general education outcomes with “Essential Learning Accreditation recommendations to the College and year of recommendation Actions taken by the college to address recommendations Interim Visit Although North Seattle Community College has made progress toward the development of a student learning assessment process, there is still more progress which must be made. The college must move from a phase of planning for assessment to the actual systematic collection of assessment evidence and a demonstration that this evidence of student learning has led to the improvement of teaching and learning. (Standard 2.B.1; 2.B.2; 2.B.3; and Policy 2.2). (Rupert, 2008, p.9) student learning outcomes assessment practices campus wide. These steps were reported in its Focused Interim Report of April 2010. Improvement results Outcomes,” and successful efforts to assess class assignments using common rubrics for information literacy and civic engagement, with resulting curricular improvements. 2. The college is to be commended for At the classroom level, we put greater developing a strong assessment culture and emphasis on the Assessment Loop Form engaging faculty at the classroom level in (ALF) as a means of collecting evidence of assessment and improvement of teaching classroom-based assessment. We converted and learning (2.B.3). Especially notable is what had previously been a Word document the use of “Assessment Loop Forms” to form to an on-line form and in that process prompt faculty reflection that has resulted provided more examples and guidance for in changed, improved practices. how to complete the form. We provided reassigned time to a faculty member who 3. The college leadership has committed analyzed the previous years‟ ALFs, and on the financial resources and time to support basis of her findings provided guidance to faculty work in assessment, including faculty in areas where the ALFs showed a dedication of college-wide “Collaboration weakness, most notably (1) writing clear Days” to assessment discussions within learning outcomes and (2) distinguishing departments, Faculty Interest Groups to various types of evidence to substantiate complete work on specific assessment student learning or the lack of it. To topics of interest, retreats to provide time complement these efforts, we have continued for extended conversations, and to encourage and support use of two other reassignment time for a faculty member to highly successful class-level assessment coach individual faculty in assessment methods: Small Group Instructional Dialogue projects. This commendable support and Peer Observation Program. In Winter and honors and encourages faculty work that Spring Quarters we initiated end-of-quarter leads to clearly defined assessment “reflection times” at which faculty were processes (2.B.1) and improvement of invited to share insights from their classroom teaching and learning (2.B.3). assessment efforts. department and program level, we conducted program review with six departments or programs (ABE, ESL, philosophy, nursing, math, and electronics) using our existing program review 2 Recommendation 1. While program review processes at North Seattle Community College are being adapted from a 5-year to a 7-year cycle, the college has only recently reached a Accreditation recommendations to the College and year of recommendation Actions taken by the college to address recommendations model/protocol. At the same time, we spent the year reexamining our definition of “program” and at year‟s end made the decision to redefine a “program” in terms of a degree or certificate. This meant virtually no change on the professional-technical side of the house, but it was a major change with respect to the transfer side. For example, whereas under our previous model philosophy, history or world languages were considered programs, under the new definition, the Associate of Arts degree is the program and these disciplines are contributors to that program. This change was made to create interdisciplinary conversations about and assessment of program-level learning outcomes that span multiple disciplines. In developing the CAP, we designed a facultydriven program assessment model that will be tested for the first time in 2010-11 by assessing the Associate of Science degree and two professional-technical programs (likely nursing and accounting). institutional level, we revised our General Education Learning Outcomes, adopting in their place Essential Learning Outcomes. We replaced the General Education Task Force with a college-wide Assessment Committee and began a systematic assessment of the newly-adopted Essential Learning Outcomes. We conducted focus groups with students to determine how well they thought the college practiced the values of caring, collaboration, diversity, innovation, integrity and quality that, as stated 3 Improvement results decision to define degrees and certificates as programs to be assessed. It is recommended that North Seattle Community College implement program assessment processes consistent with its Comprehensive Assessment Plan that encompass all of its offerings, specifically for each of its degree and certificate programs (2.B.2). From Evaluator‟s Report, April 2010. In a letter to NSCC President Mark Mitsui dated August 5, 2010, NWCCU President Sandra Elman wrote that “the accreditation of North Seattle Community College has been reaffirmed on the basis of the Spring 2010 Focused Interim Evaluation which addressed [the April 2007 and June 2008 recommendations regarding assessment].” The commission asked that “the College submit an addendum to the institution‟s Spring 2011 Year One Report to address Recommendation 1 of the Spring 2010 Focused Interim Evaluation Report.” Accreditation recommendations to the College and year of recommendation Actions taken by the college to address recommendations in our strategic plan, promote continuous learning and growth. These thee levels of assessment rely primarily on direct evidence of student learning. That is, faculty look at student work on specific assignments to make determinations about student learning. The CAP also noted that institutional research data can provide indirect evidence of student learning through data such as student grades, persistence rates, completion rates, student survey results and the like. Under the CAP, the college will conduct three student surveys on a rotating basis. In 2010-11, for example, it will administer the Community College Survey of Student Engagement (CCSSE). In the two following years it will conduct a graduate survey and a student satisfaction survey. These data, along with other institutional research data, will complement the direct evidence of student learning being examined by faculty at the classroom, program and institutional levels as described above. faculty development is so crucial to faculty„s learning and growth we have initiated two year-long faculty development seminars, Pedagogy 101 and 102, to support teaching, learning and assessment at the individual class level. Adapted from Focused Interim Report, April 2010 4 Improvement results
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