LAw TIMES • FEBRUARY 13, 2017 PAGE 13 ----------------------------------INSURANCEDEFENCEBOUTIQUES ---------------------------------- Steep learning curve for accident benefits lawyers BY MICHAEL MCKIERNAN For Law Times ccident benefits lawyers at the province's insurance defence boutiques are on a steep learning curve as they deal with the upheaval created by the new process at the Licence Appeals Tribunal. Since April last year, all matters under the Statutory Accident Benefits Schedule have been diverted from the Financial Services Commission of Ontario into arbitration at the LAT, without the requirement for mediation that existed under the old system. As part of the transfer, claimants also lost their right to sue in court for accident benefits. Heather Kawaguchi, chairwoman of the new LAT practice group at insurance defence boutique Zarek Taylor Grossman Hanrahan LLP, says it's hard to underestimate the scale of the change for all involved. "We've known the LAT was coming for a long time, but no matter how much planning you do, you can never tell how something is going to go until it's here," she says. "This is a brand new tribunal that is supposed to have expertise in its subject matter. But the reality, at least for now, is that they have no experience, because nobody does. We have new rules, new timelines, new a~judicators and new language. For people practising in the area, things are completely topsy-turvy compared with how they used to be." At McCague Borlack LLP's Toronto office, partner Catherine Korte says lawyers on both sides of the personal injury bar have taken their concerns about the new process to the I\linistry of the Attorney General in the hope of spurring changes. While one of the aims of the LAT transfer was to speed up the accident benefits adjudication process, Korte says the tribunal 's hard line on case conference adjournments has shocked practitioners. She says the LAT rules contemplate adjournment requests from counsel to be made in writing, listing three alternative dates within 30 days of the slot assigned by LAT schedulers. ''But adjournments on consent are rarely being granted and, in fact, are refused without reason," Korte says. "That's problematic, particularly in a situation where a lawyer is unavailable due to a medical emergency or alternatively because the LAT has double or triple booked them for case conferences at precisely the same date and time." Korte would like to see the LAT adopt the e-calendaring system developed under the previous FSCO regime, which she says was popular among lawyers. Kaitlin Troisi, a spokeswoman for the LAT, said in a statement provided on Feb. 8 that the tribunal's accident benefits division is in the process of clari- A - -- - - - - - - -- - Catherine Korte says lawyers on both sides of the personal injury bar have had concerns about the new process at the Licence Appeals Tribunal, and expressed these to the provincial government. fying the adjournments process with parties. "However, as with other tribunals and the courts, adjournments will not be granted as a matter of course, even with the consent of the parties. The de- cision to grant an adjournment is within the discretion of individual adjudicators, and one of the factors they are required to consider is whether the adjournment might result in a significant risk of delay," Troisi says. Once the parties attend for their case conferences, they simply aren't as effective as the old pre-hearings at FSCO, according to Cary Schneider, a partner at Beard Winter LLP, whose practice includes a focus on accident benefits claims. The FSCO hearings took place in person and gave defence counsel a chance to meet the claimant, but case conferences at the LAT now tend to take place on the phone. "Negotiation is more difficult, because it's very easy to say 'no' to someone on the phone, whether you're acting for the insurer or the claimant," he says. Schneider also finds LAT adjudicators less encouraging of settlement than their counter- parts at FSCO, who he says were often willing to caucus with both sides privately in order to bring them closer to resolution. "The adjudicators have told us they are prevented from doing that. They want to come off as neutral and do everything out in the open, so they're a bit hamstrung as to what they can say in terms of what they think the case is worth," Schneider says. In another statement provided late last year, Troisi acknowledged that the transfer "is a significant change for all parties," and said the LAT is focused on improving "the efficiency and effectiveness of the system" during the two-year implementation phase of its accident benefits service. "Over the course of this implementation period, LAT will continue to take into consideration the feedback received from parties," she said. The LAT transfer has also caused consternation at the board level of insurance defence boutiques, says Bill Chalmers, managing partner at Hughes Amys LLP. "It's difficult to know how to staff your accident benefits department. Right now, we haven't had a lot ofLAT matters, but it's difficult to know whether there is going to be a deluge of applications in the near future," he says. Part of the problem has been the suspicion that some plaintiff-side law firms are holding back from using the LAT, particularly in higher-value cases involving catastrophic injuries, either because they're hoping for changes to the procedure in the near future or because they have had problems meeting the LAT's more stringent requirements. Claimants must have medical reports from experts and employment records ready to go before applying for arbitration at the LAT. LT Kyla A Baxter, esse PRESIDENT, BAXTER STRUCTURES BAXTER Structures Need more information? - -------------Contact us at 1 800 387 1686 or baxterstructures.com - - - - - - - - - -- -- -- wV<:w.lawtimesnews.com - - -- - - - - - - - -- - - -- - - - -- -- - --
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