zest mag №3 2015 women in business Almost Periodic Almanac on People’s Development in Business and Other Spheres Multilingual Development Magazine zest mag almanac №3 St. Petersburg 2015 #3 2015 Zest Global CONTENTS Zest Global 5 6 14 Zest Mag Team Editor: Pavel Kiryukhantsev Issuing editor: Ekaterina Khokhlova Co-editor: Elena Morozova Design and positioning by Yulia Razumovskaya 18 20 Photos and paintings by Pavel Kiryukhantsev, Alisa Kiryukhantseva, Valeria Shadrina, Ekaterina Khokhlova, Julia Moshinova, Elena Morozova Zest Mag is published in Russian, English and Vietnamese. 500 copies printed in Russian. 300 copies printed in English. 300 copies printed in Vietnamese. Experts 40 Burden of Leadership Pavel Kiryukhantsev Myles Downey on How People Learn, Coaching and Women Wonderful Women at Work Steve Glendinning “Our Grass is Green. And Yours?” On Women, Business and Many More. Cross-Cultural Research Ekaterina Khokhlova, Elena Morozova 47 49 52 57 60 Zest Partners 24 30 35 www.ZestLeaders.com [email protected] facebook.com/ZestLeaders Opening Statement Pavel Kiryukhantsev 38 A Woman in Space: Man’s View. Sergey Volkov on Women in Space Julia Moshinova Zest Global zest MAG Challenges and Opportunities of Women in Modern Chinese Business. Interview with a Chinese Business Lady Natalia Fey The Journey is Different Camilla Beglan Catherine the Great: a Superwoman? Paul Vanderbroeck Red Dress in a Sea of Blue Suits Elizabeth C. McCourt Fitting in or Fitting Out? Carollyn Roeminja de Faria Interview with Melisa Hadenham: a Woman in Business Young Generation 62 On Women and Men in Training Elena Sidorenko 65 Female Executives Larisa Tsvetkova, Yanina Ledovaya 71 Woman’s Role in Business Julia Andronovskaya 75 First, You are a Human Ekaterina Khokhlova How to Give Birth to an Idea the Right Way? Julia Moshinova 5 Ways to Run Business Like a Girl Renata Mokrova About the Authors © Zest Mag 2015 2 3 zest #3 MAG 2015 OPENING STATEMENT I am a feminist of a very odd type: I often have doubts that women exist. Nothing but the attempts to introspect into a human nature, understand how a human being is actually designed has been occupying my mind for years. Sometimes the illusion of comprehension sweeps over me, like a tender surfy wave, and for a certain period of time I am starting to believe that I have become close to the essence of this interesting matter. Although a moment later, a tsunami called “woman” destroys everything that I have been building so laboriously. I cannot understand. I cannot rescue myself from this incomprehension. The modern world presents me more and more new proofs that it is possible, and even necessary, in all likelihood, to doubt the very existence of women (although of men, as well) and define these two human specimens mainly as carriers of social metaroles. In other words, a society based on the gender dimorphism, i.e. your fundamental biology, as early as in your early childhood assigns you with what is proper, allowed, appropriate, not appropriate and prohibited to do. An objection that a potential maternity, and later an actual one, defines a lot is accepted. It is difficult to dispute the latter. But is there anything else? What is the situation in business? Within the framework of this magazine we have collected the opinions on what a woman in a business world is, what her strong points are, how she is different from those who are called men. It is not a research. It is an at- tempt to put together the views of smart and bright people on this subject. Of course, the views of women in the first place. P.S. By the way, some men believe that women are characterized by a certain car driving style that is dangerous to others. My piece of advice to these intellectuals: pay more attention to how the bearers of beards and mustaches (both of them!) drive. There is an hypothesis that they are the most dangerous people on the road. And what is indicative — very few of them are women! © Photo by Alisa Kiryukhantseva 4 Pavel Kiryukhantsev 5 BURDEN OF LEADERSHIP Author: Pavel Kiryukhantsev Managing partner and founder of Zest Leaders Country of residence: Russia. Countries of current work/business projects: Russia, Vietnam, China, South Africa, Great Britain. Current area of activity/business: Complex systems of development for leaders, teams and businesses. Each of us gets leadership at a different price, provided that we aspire to it, of course. However, one can assume that this price is always significant. Generally, being a leader is burdensome. Let’s consider what leadership in business implies. For convenience let’s take a figure of a CEO whom we usually attribute a need to be a leader. With a bit of exaggeration I, myself, call them “leadership nightmares”. I believe that there is a certain set of such “nightmares”. © Photo by Pavel Kiryukhantsev 6 1 Loneliness at the top Having climbed a summit to the top one fine day you notice your being there alone. It is lonely there, but there is no room for anybody else. Certainly, any CEO is surrounded by other people. Some of them may happen to be regarded as to be his followers. Very often these followers belong to the people of his close circle, his deputies. But it does not change much. It happens nearly all the time that there are things which cannot be spoken about or shared with anybody. Of course, there are the substitutes: wife/husband, mistress/lover, faithful friend, coach. But even their capabilities are limited in the struggle with your loneliness at the summit: in a room where decisions are to be made one has to be alone either often or always. 2 Inferiority (inadequacy)/ superiority complexes A leader seldom seems suffering from complexes, but his complexes don’t go anywhere. Moreover, they work in his favor and make him overcome them. They turn a shy clam into a brilliant speaker. They make a brave fighter of a frightened shaking coward. Any complex is a natural generator of energy. And leadership requires a lot of energy. Maybe it is not the only source of energy, but in any case if it stops functioning, its effect should be compensated by something else. Pulses flash in the mind and beyond it: “I am the first”, “I am a leader”, and “I am the best”. It’s already a complex of superiority that starts working, which is the reverse side of what just used to be an inadequacy complex. The greater is the success, the higher are the expectations and the more energy is required to maintain the status quo. Complexes do not surrender easily; they keep consolidating at higher and higher levels. A charismatic leader gets mad or falls into a depression because somebody didn’t love him enough. An intellec- tual leader gets wild because somebody dared to doubt the very foundation of a concrete idea expressed by him. A leader will have not only to take his complexes into account but also even to cultivate them from time to time. Zest Global #3 2015 Zest Global zest MAG 3 Burden of success/ fooled by godship Once upon a time many years ago I had to quit my job as a deputy CEO of a large retail network. Prior to my departure I stepped in to say goodbye to the CEO who also was the network self-perpetuating owner. During those couple of years that I spent in the company we had become friends, therefore our last conversation, a conversation of former friends, had all the chances to become sincere and interesting. In the course of our brief dialog I asked my vis-a-vis with whom he would be able to have a full-fledged and open conversation in the future. He replied by asking me a question himself: “What is the purpose of talking to God?” That guy was a very smart person and an extremely talented entrepreneur, but a scab of godship had already encapsulated his restless soul. Those whom nature or fortune granted significantly more than the others become seriously dependent on it. If it happens to a person early in his life, it is particularly hard for him to overcome the illusion of godship, and in case it takes the acute clinical form, an illusion of messianism. A leader will have not only to take his complexes into account but also even to cultivate them from time to time. 7 4 Identification: «I = Work» (in the acute form — impostor syndrome) It is impossible not to like your job, as, apparently, billions of people inhabiting this world do. But, thank God, usually it has nothing to do with a leader. For him a burden turns to be something else — adequation, identification of himself with work. Constant thoughts about work, a burden of responsibility, overcoming difficulties, convincing others how important the work is and, finally, love of what he does. All the above brings a leader to the situation when the boundaries between his own “Ego” and work blur, and identification of himself with work happens. As it was determined by the applied psychotherapy long ago, the very thought that “I must” is not only irrational, but at a certain level it becomes ruinous to both your life and your personality. Besides, for some leaders it may form into impostor syndrome, which is a characteristic for workaholics, when a subconscious fear that you are not the person you pretend to be makes you work eighteen hours a day without affording yourself days off or holidays. It is also sad that due to the above life bleaches and your beloved ones suffer, and even the strong ones get burnt in this fire. It is also sad that it eventually would hamper your efficiency. 5 Open eyes and fear Business is full of risks and dangers. Some of them are external and some rest inside. They are followed by fears, real and imaginary. They deprive you of comfort, they are omnipresent: it takes them no effort to spend with you the whole day, penetrate your subconscious mind, make you sleepless. The easiest way to impair them is to keep being optimistic, add bright colors in the picture of the world and business, close your eyes. However being a leader you don’t have such an op8 portunity. Having resolved to whitewash the reality you can quickly lose your link with it. Since, on the one hand, without a clear picture of what is going on you lose control and, on the other hand, those who surround you are often ready to add illusions to your picture of the reality, particularly the illusion that you are strong and, apparently, invincible. 6 Followers as traitors (discreteness) Leadership is discrete and inconstant by its nature, just as are those whom you regard as your followers are inconsistent and ready to betray you. You may not only be mistaken about who they really are and what exactly makes them be your followers, but also about how long they will follow you. 7 History perverts memories about heroes 8 Meeting other leaders (including those who are stronger) 9 Life in a material world (imposed gauges of success) For sure you are not the only leader in this world. And it is almost certain that there is somebody stronger than you. And in the business world this somebody might once express an interest in your business, your followers and the field where you reign supreme. It may be unpleasant. Painful. Deadly. This is something you have to live with, with these meetings and the thoughts about them. Business can be assessed differently. However the first thing we do when we valuate it is checking how much money it generates and for how much it can be sold. If you own and/ or manage it, then it is also a valuation of yourself and your leadership. In business, key assessment has a material nature. No matter how beautifully a narcissistic leader paints his feathers, no matter how bravely a warrior leader sacks fortresses, no matter how sweetly a manipulative leader speaks, almost always he would be drawn to earth by the material results assessment. But the most unpleasant thing is that at the same time such an appraisal might not be deserved. You may just not have enough time. You may achieve a mediocre result under intolerable circumstances. A business may be tiny, but last for ages. One should be ready that the current number will be above all, and it may be intolerably unjust. Leadership is discrete and inconstant by its nature. You better not have any hopes that any memory about you as a leader will persist unchanged after your leadership will come to an end due to some or other reason. Here the important ones are not only those who followed you, but also those who would come after them and those who will replace the latter ones. Who was Aleksander Nevsky, a hero or a monster and an exterminator of the Russian people? Who actually introduced the European idea, Pseudo-Demetrius or Peter the Great? Did Khrushchev blood his arms up to the elbows or only up to his phalanxes? What about living former and current leaders? Is Lee Iacocca a savior of General Motors or its destroyer and a puffed up peacock? Or is he somebody else? Is it possible that someone remains in the people’s memory as a personality with integrity and ultimately fair image? The latter is not necessary, of course. But still, the simplest thing, “Will you remain in people’s memory or will time make you bite the dust?” is also your leader’s burden. Zest Global #3 2015 Zest Global zest MAG Comments on the article “Burden of leadership” © Painting by Valeria Shadrina. Oil on pasteboard 9 #3 2015 COMMENTS Zest Global Zest Global zest MAG Elena Sidorenko Larisa Tsvetkova Candidate of Psychological Sciences, senior lecturer (docent) of the social psychology department of the Faculty of Psychology at Saint Petersburg State University, associate professor at the Stockholm School of Economics in Russia, Zest Leaders partner Head of the center of expertise at Saint Petersburg State University, prorector of biology, history, psychology and philosophy studies of Saint Petersburg State University, professor of the social psychology department at Saint Petersburg State University, doctor of psychology, the first vice president of the Russian Psychological Society, Zest Leaders partner To me it was very interesting and useful to read this article. It was becoming more and more powerful with each new statement. Is leadership worth fighting for? I am more inclined towards intellectual leadership, experts’ leadership. Although I am aware that such leadership destines a person to be only a well-paid employee, in fact an intellectual day-labourer. Of course, such a person is not a slave, but not a capitalist either. Those who want to be capitalists might need leadership. I think that those who feel capable to successfully fight all the nightmares should give it a try. I would like to comment on three assertions that seemed the most convincing to me. 6. Followers as traitors (discreteness): I agree. Leadership is similarly capricious and fickle as love. What is the way out? Leave first. Listen to the Duke’s “La donna è mobile” (“Woman is fickle”) from the opera “Rigolletto” by G. Verdi. 7. History perverts memories about heroes: It is true, we know nothing about leaders. I lecture and train in leadership at the Stockholm School of Economics. The next session is tomorrow. I anticipate that students would ask about famous historical personalia, like what kind of leaders they were? My answer would be: we know nothing about either Lenin, or Stalin, Hitler, all the more so, about Suvorov or Stolypin. Only fragmentary information, reflected in somebody’s mind and frequently deformed by memories and censorship is available for us. Students would sadly agree. Since I started working in the leadership field I have not been able to find at least one historical or a modern leader. Well, maybe Churchill? But nobody already knows anything about him, too. What is the way out? Let’s drop the idea to write scripts of our lives for our descendants. As Marcus Aurelius said: “Do what you ought, come what may”. 8. Meeting other leaders (including those who are stronger): Everyone has to live with it. At any time somebody could claim your territory. What is the way out? Be unrivaled and needed, as long as your powder casks are not empty. You will find a new pasture for yourself! Listen to the aria of Figaro from the opera “The Barber of Seville” by G. Rossini. 2. Inferiority (inadequacy)/superiority complexes: The word combination inferiority (inadequacy)/superiority complexes evidently will remind you of A. Adler who introduced it. According to the theory, as long as we live we compensate both serious shortages of something and possible traumatic circumstances that make for them. As the result of the compensations our virtues and advantages emerge. Our parents help us to switch on such compensatory mechanisms, too. For instance, my mother who was school’s head of studies couldn’t even imagine that I could get marks other than perfect ones. I became not only an excellent pupil, but also a head of the group, school’s standard bearer, successfully participated in a variety of extra curriculum activities. I might as well get a swelled head and get encapsulated into scab of godship. I was saved from that by being in an exciting friendly creative environment that embraced great future artists such as L.Dodin, S.Solovyev, S.Landgraf etc. who were then students of gorgeous pedagogues. © Photo by Ekaterina Khokhlova Comments on the article “Burden of leadership” 10 11 #3 2015 COMMENTS Anna Izmailova Ksenia Sosnina SSE Executive MBA, Ph.D. in Pedagogy, head of the marketing and sales department at Stockholm School of Economics in Russia President of ‘International Paper’ in Russia 1. Loneliness at the top: Indeed, from time to time successful executives and leaders have to face loneliness. Many of them make the next step searching for their equals. A model of elite membership clubs is not new. In Great Britain until now there are select clubs for the elite where not a single pronounced word would leave the fireplace room. Expensive education at EMBA level is also a kind of a club where one can solve a longstanding corporate problem, discuss new market and industry trends, detect a similar case and ask for advice from people of your level. Certainly, even in such environment it is not possible to share everything, but a format of a select elite club or community helps a person to resolve a problem of loneliness, although in part so far. 4. Identification: «I = Work» (in the acute form — impostor syndrome): Social networks are over-stuffed with advice “how to find yourself and do what you like”. Since recently at least 6-10 books have been published which are dedicated to the search for the sole occupation that will transform 12 Zest Global Zest Global zest MAG a hobby into a job and vice versa. And if there are those who have already found and happily submerged in the beloved process, let’s be happy for them. Certainly, a balance between work and such things as family, travel, pleasures is important, but if a person lives in a state of a flow, maybe it is worth waiting for where it will bring him or her. I know several examples that give hope that there can be a happy outcome. For instance, Natalia Shtaltovnaya lives and works in Kiev. In her work Natasha follows a principle: give birth to a startup, obtain a result and enjoy yourself. She has successfully invented, implemented and increased profit of several Internet projects, such as maanimo.com (finance and insurance), and now she is a producer of a TV-show called Heads & Tails. 1. Loneliness at the top: I have always been amazed by her persistence working on a new project and devoting to it all her free time, day and night. But upon the completion new countries and horizons — the Maldives, Cuba, Egypt — would be waiting for her. Maybe it is her formula of happiness. Everybody has their own formula. The most important is not to forget what enables your energy and drive. Followers-traitors and crippled memory about heroes represent two related subjects. I think most leaders face these phenomena to some extent at different stages of their life. From my point of view the best approach is just realizing that people who evaluate your contribution anew after you leave and create new idols for themselves simply look forward, not backward, adapting to new realities. It is an important One feels more alone at the summit, I agree with it. The extent of hardness greatly depends on a concrete personality. I think that many leaders would say that there is a lot of positive about this loneliness. To me loneliness in this professional occupation is associated not with negative emotions, but rather with the moments when I may restore and accumulate energy and ideas. To me much harder are the contacts which are sometimes inevitable and don’t generate neither ideas nor energy and money, but are just a waste of time — the most valuable and irretrievable resource. Well, let us be even more alone then! 6. Followers as traitors (discreteness): human virtue and generally it works for the good. Very rarely (if ever) a contribution of the greatest leader in history happens to be univalent and unconditionally positive. Leaders experience vivid moments when they achieve a result, recognition and success, and this is their significant reward. Leaders experience vivid moments when they achieve a result, recognition and success, and this is their significant reward. 13 MYLES DOWNEY ON HOW PEOPLE LEARN, COACHING AND WOMEN Interviewer: Pavel Kiryukhantsev Respondent: Myles Downey Country of residence: United Kingdom. Countries of current work/business projects: UK, Belgium, South Africa and Botswana (with IDM Business School), Russia and Vietnam (with Zest Leaders), Norway. Current area of activity/business and position: Director of Myles Downey Ltd (providing leadership and performance coaching); Director of Enabling Programmes Ltd (Enable is the first automated coaching system designed to improve the performance of corporate employees); Director of The School of Coaching International) providing coach training and leadership/management training. Director of Zest Leaders UK; leading the Enabling Genius Research Project; writing ‘Enabbling Genius’ (publication date November 2015). Author of ‘Effective Coaching’ and of ‘Effective Modern Coaching’; founder of The School of Coaching in 1996 (the first institution devoted to training in coaching); creator of the first automated coaching system: Enable — coaching for the many not the few, affordably. P.K.: Is there any difference in how men and women learn? M.D.: In truth I don’t know so I can’t really comment, but I have to think that they do. P.K.: Is there any difference between good men and women coaches? M.D.: It is generally accepted that the ‘male energy’ is more task focused, more transactional, more solution focused while the ‘female energy’ is thought to be more relationship focused, more process orientated. 14 I say male and female ‘energy’ because I notice that men can demonstrate the more female behaviours and vice versa. And therefore I am suggesting that these energies will show up in coaching and a male coach will tend to be more transactional and focused on results and the female coach will have more attention on the relationship and, arguably, more attention on the nurturing aspects of coaching such as personal development, more so than performance. That said a “good” coach should be able to provide the support that the player (coachee) needs. P.K.: Have you ever thought that a woman coach could suit this or that player better than you? M.D.: Yes, but not often. And the question is well worded because of the word ‘suit’. There are few ‘absolutes’ or unbreakable rules in this area. What matters is that the player (coachee) and coach are the right people to do the job — on a case-by-case basis. A competent coach can create sufficient relationship with almost anyone so in most cases it should not make a difference. In therapy this can be a very important question but we are dealing with different kinds of issues in therapy and the gender of the therapist might be important, for instance if the client has issues with a parent it might be important that the therapist be of a different gender than the client. Coaching is more transactional and these issues are less likely to arise. As an example of an exception I would be careful who from my team I would put in front of a senior manager who had an aggressive management style. Sometimes a female coach may be best because she might occur as less of a threat but, equally, a male coach might be better at keeping a conversation practical and unemotional. There are no rules here and I would want to take account of the specific individuals involved. Zest Global #3 2015 Zest Global zest MAG P.K.: How can it be that a famous and acknowledged coach is at the same time a person unable to listen to others? M.D.: First, it would be my guess that they are not actually coaching — they are providing something like advice, or leadership. Something like that. It is impossible to coach without listening. And I would then offer this as an hypothesis for their success. We live in a very uncertain world — and many people hate uncertainty. To such a person a coach who comes with questions feels more of a threat and less of friend. Someone who comes in with certainty and ‘an answer’ is much more welcome. In certain circumstances such a person can be very useful but prolonged exposure leads to the player becoming disabled. The interview with Myles Downey to be continued on the next page COMMENT This question didn’t come to me by accident. I know a prominent and recognized guru of coaching who evidently lacks the ability to listen to the others. Besides, he is guilty of being prone to intellectual competition which in my view is also almost a contraindication to working as a coach. Pavel Kiryukhantsev Managing partner and founder of Zest Leaders For me it is much easier to settle for observing a trainer delivering a communication training who is unable himself to provide a high-quality communication or a leadership trainer who has no leadership traits rather than to observe a coach who is unable to listen. 15 #3 2015 Zest Global P.K.: What have you learned from women? M.D.: Our workplaces are open to all kinds of disruptive and damaging behaviours — political in-fighting, bad-mouthing others, bullying. Most of this shows up when there is a difference between one person and the majority. You can quite often see these behaviours being visited on women in the workplace. One of things I have learned from women is a quiet resilience — the ability to let minor slights go by and to keep focused on their own goals. P.K.: What have women learned from you? M.D.: I am answering these two question from my role as a coach and coach trainer. I think that I have been helpful to some of my female clients in helping them retain their sense of who they are, and yet finding ways to get ahead in the organisations in which they have worked. And to operate then with what I would call integrity. P.K.: What could be a reason for a man to become a coach? And what are the reasons for women to choose this profession? M.D.: Of course any answer I give to this and the other questions here are so generalised as to be almost worthless. However there are some bad reasons to become a coach. A large number of men that I know who are or have become coaches do so either out of a desire to “give something back” — where they have experience — or live out a desire to “make a difference”. There is of course a real danger here in that in both cases the coaching is not in service of the player and their needs, but rather for the gratification of the coach. The same can hold true for female coaches of course. I notice in the profession of coaching that there is a disproportionate number of female coaches. At a recent ICF conference the women outnumbered the men by at least 10 to 1, if not more. And I think that the profession has become overly feminised, too much about development (nurturing), and too little about performance. This has me wonder 16 whether a need to nurture might be a driver for women more than men. But I am wondering about this — I have little evidence. STEVE GLENDINNING ON THE SAME MATTER P.K.: Have you and your player ever switched during a coaching session from searching efficiency to romantic relationship with a woman? What happens next? P.K.: Is there any difference in how men and women learn? consumed by the egocentric nature of male interactions? S.G.: I am not aware of differences, my view is that humans learn in similar ways and the inherent means by which they assimilate knowledge is the same. There may be some gender differences in learning during social interactions between people of the same gender. Men typically are comfortable speaking and interacting in certain ways with their male peers, and similarly for women. But this is because at the extremes, men are men and women are women. Overall however, I believe that humans are wired to learn in the same way. P.K.: What have women learned from you? M.D.: I met my wife on a tennis court where I was the tennis coach, so I am either a good person to ask about this, or a bad one! That said we have been happily married for 23 years. Such a thing can happen. The intimacy of a one-on-one conversation where it is safe to speak about oneself, the projections of the player onto the coach can be powerful. What happens next is very simple — there is a choice. You can’t have both a romantic relationship and a professional coaching relationship. And once such feelings are acknowledged I can only imagine that they are almost impossible to put away so in almost all cases the coaching relationship must cease. Zest Global zest MAG S.G.: I believe many women have discovered their confidence by working with me. I tend to give high positive regard to all people in allowing them to always find their high ground. In a working world that is still predominantly male, I would hope that women I have led and managed have learnt that they can be of equal if not greater value than men in business, due to their natural qualities inherent in being a woman. P.K.: What have you learned from women? S.G.: Women have taught me to be aware of my maleness. And they have softened me in my approach to the world. While I like to believe that I manage men and women with the same respect and patience, women tend to invoke a greater sense of rationality from me. Perhaps it is because I am less Women have softened me in my approach to the world. One of things I have learned from women is a quiet resilience — the ability to let minor slights go by and to keep focused on their own goals. © Painting by Pavel Kiryukhantsev. Oil on canvas 17 WONDERFUL WOMEN AT WORK while the Pilot Operating Handbook does not recognise race or gender. The operating procedures remain the same irrespective of the person applying them. But one cannot get off the hook that lightly — surely there are differences? Both of the worlds I have referred to above are less physical and predominantly more cognitive and skills based. Perhaps in certain occupations where physical attributes are more important (many sports, or hard physical labour) women are less likely to compete directly, but in all professions requiring intelligence in problem solving, decision-making, logical analysis and interpretation, research, use of fine motor skills and so on, in my view gender equality rules. Author: Steve Glendinning Country of residence: South Africa (South African and British citizen). Countries of current work/business projects: South Africa, United States, United Kingdom, Russia. Current area of activity/business and position: Group Human Resources Director for Mr Price Group, a South African fashion value retailer. Master’s Degree in Educational Psychology, studied at Harvard and INSEAD business schools; has held senior executive positions in a range of industry sectors; four years consulting with Deloitte and independently for two years in numerous international locations; areas of expertise are in organisational psychology and development, and executive/business coaching; has developed own enterprises and many entrepreneurial projects. An increased focus on women in business has raised a number of questions about whether there are differences to men in business. 18 I have spent all of a 25-year business career in the company of women. In fact more than 75% of my staff of 70+ over the past 5 years has been female. hardly notice it. The women I have worked or flown with are as competent or better than any man involved in the same activity, in every sense. Or should that be… the men I have worked or flown with are as competent or better than any woman involved in the same activity, in every sense. Gender is simply becoming less and less of an issue. Also, as a pilot flying both fixed wing and helicopters, I have experienced first-hand the increase in the number of female pilots in the aviation sector. Of the 5 helicopter instructors I have trained under, two are woman. In both of these environments, if there is a difference between men and women, I In business the performance outcome is not dependent on whether it was achieved by a man or a woman, shareholders tend to recognise only the quality of the achievement. In aviation, the male or female pilot is required to conduct exactly the same pre-flight inspection of a complex, often large aircraft, Am I still not off the hook; are there differences? Well, secretly, I find working with women wonderful! They can be intolerant and they can be overly competitive with other women (I have certainly had to deal with my fair share of cat fights in the workplace), but somehow there tends to be a greater urgency to get things done than men. While that may seem a huge over-generalisation, women do seem less consumed by the ego-syndrome so typical of many men, and more invested in the quality of outcomes. This may well be the same instinctive investment a woman will apply to a child from the moment of procreation, bearing the responsibility of a quality outcome. In the same way a woman assumes primary responsibility for nurturing her child into the daunting and often unfriendly world, it is likely she also draws on the strengths inherent in that process to manage her presence, place and contribution in the working world. It’s a kind of responsible determination. Also however, I have experienced the mature softening of personality on a return from maternity leave, motherliness, but certainly no less determination to succeed. Perhaps a little more emotionally vulnerable, slightly distracted, but generally more firm and directive. Wonderful women at work can be powerful forces for change. I believe adaptability tends to be quicker with women, while the resilience of a determined woman in the face of change resistance is a valuable characteristic in the workplace. I am sure it is this, amongst other factors, which is behind the rise and rise of modern, working women into positions ofleadership. Zest Global #3 2015 Zest Global zest MAG Wonderful women at work can be powerful forces for change. Conclusion: Maybe there are differences, but if so I’m not too consumed by them. When my first female helicopter instructor jumped in alongside me, I recall feeling a touch of curiosity within myself about the pending experience. As if there was something different going on! But in the air the passion was the same in both of us and we were equal. Well… she was a very much better pilot than me, so not entirely equal, and she was my teacher. Most of all, she was just another wonderful woman at work. 19 Zest Global “Our grass is green . And yours?” #3 2015 Studying a variety of women’s routes in business we, together with Zest Leaders’ team, decided not to limit ourselves by putting together only articles and interviews, but to make our magazine really lively and conduct a cross-cultural research. Our goal was to ask women all over the world what the purpose of their work is, what their dream job looks like, what and who inspires them and helps to move forward, and many other things. Besides, we have asked some questions on statistically important data: how many hours per day and week women work, how often they work overtime (or even have an open-ended work day), and if there is a difference in pay compared to their male colleagues occupying similar positions. 5% – Great Britain 5% – Vietnam 5% – USA ON WOMEN, BUSINESS AND MANY MORE 32% – Russia 5% – Germany 6% – Italy CROSS-CULTURAL RESEARCH Countries of residence 6% – other countries 8% – China Researchers: Ekaterina Khokhlova Elena Morozova 28% – South Africa Our respondents live and work all over the world, in Russia, USA, Germany, Great Britain, China, Vietnam, South Africa and the geography of their birthplaces is even wider, including France, Ireland, Italy and even Chile. Respondents’ average age is 32 years, the spread being from 22 to 52 years. 22 years 52 years Average professional experience — 11.6 years (from 3 to 27 years). 11,6 years 20 3 years These women work in absolutely different fields, from finance to HR, consulting, and jurisprudence. We came to a lot of interesting conclusions, and are very grateful to our respondents for the time they have devoted to us, and their sincere and extremely diverse answers. We asked one of our favorite questions “What for?”, i.e. “What do you work for?” and received a wide range of answers. 32 years © Photo by Pavel Kiryukhantsev Zest Global zest MAG 27 years Our ladies work: Because they like their jobs, Because they want to obtain independence, including financial, To develop themselves and advance, To build a career, To make this world better, For acknowledgement, communication, interaction with interesting people, For self-realization. 21 Interestingly, 17% of respondents state that they don’t work overtime, at the same time others do it at least twice a week, and absolutely ALL Russian women give a positive answer. We are glad to know that some of them are self-employed and decide themselves whether to take overtime or not. It is also interesting that only the respondents residing in Russia (to be precise, 50% of them) point at a distinct difference in pay for the same work executed by women and men: the range varies between 10 and 30% in favor of their male colleagues. In most cases foreign respondents gave a typical answer “Not sure”, many of them explain that it is confidential information not for sharing. One may suggest that in Russia the information about colleagues’ salaries is more accessible. Besides, we asked a question which is rather provocative for this poll “Is building a career your priority?” Most of our foreign respondents, being under its spell, answered positively. Interestingly having found themselves free from the direct impact of the poll’s hint/dictate/background magic their reaction to the request to rate their priorities was not that categorical: in most cases their priorities primarily encompassed quite different things — pleasure, kids, freedom, family and friends, development of leadership, health and happiness, maternity. On the contrary, Russian respondents often gave a negative answer to this question from the very beginning. Many mentioned that their role models were such woman leaders as Sheryl Sandberg (also Hillary Clinton, Carla Bruni, queen Rania of Jordan, Melinda Gates, Mary Robinson, Nancy Kline, Bridget von Kralingen, Benoite Groult, Christine Lagarde). However, it is not less important that many ladies said that they admired their grandmothers, mothers, friends, i.e. those whom they knew personally. Since our poll contained open questions mostly, it would have been a crime not to share with you a collection of most interesting 22 anonymous quotes. For your convenience we split them by subjects: on the difficulties related to gender issues; on gender inequality; on the importance of work and carrier in life; on the concept of “having it all”; on women’s looks in business. On the difficulties related to gender issues: The toughest thing I had to face — a discrimination based on both gender and age. Advice — clench your teeth and keep going. Men have their own caste. Advice — work hard. Listen attentively. A woman faces constant gender challenges and violence of different level of cruelty. The only defence is demonstration of male qualities and mandatory visual performance using nails, teeth and poison. Advice: don’t think about it and don’t pay any attention to it, advance no matter what and preserve your professional easiness interacting with other people. I can’t say that I faced any real challenges — perhaps just subject to the general tendency of women not being promoted as fast as men. On gender inequality: On the concept of “having it all”: No, equality is not possible. It is normal and good the way it is. It is impossible. This concept is widely advertised and popularized in the modern society, but if you examine it closely and attentively, you will surely find evident and non-evident contradictions. This type of equality is really important for a small share of women, but, at the same time, it is a mandatory symbol and a shield in the society, where unspoken patriarchal attitudes are so strong. There is no need to purposefully force gender equality, because it only enhances specific sensitivity and tension around gender issues. Uni-gender teams tend to promote in their own likeness (the ‘mini-me’ recruitment policy). They truly believe that they are picking the best person for the job. What they do not fully comprehend is that the ‘best person for the job’ tends to be subjective and come from the frame of reference of the person(s) doing the choosing — they tend to see somebody exactly like them as ‘the best person for the job’. On the importance of work and carrier in life: Work is something personal, which allows maintaining a connection with society and extending your space beyond the family. The toughest thing I had to face — a discrimination based on both gender and age. Advice — clench your teeth and keep going. It is very important to me to feel that I am not at a stop, it may be a slow but even growth, and this indicator is very valuable to me. In order to be happy, you need to be able to do the things you love and enjoy your lifestyle. This then means that you need to be excelling in your career, whereby you are succeeding professionally and get fair money. The higher your fitness and energy levels are, the more likely you will be to achieve fulfillment in other ways. Zest Global #3 2015 Zest Global zest MAG It can be done if you have the right husband, employer and support structure, but you need to adjust your expectations overall. We have after certain time switch off of cellphones, e-mails etc., as we find work and social media increasingly encroaching upon family life, also important are employer lifestyle benefits that help make work/life balance easier. On women’s looks in business: Any expression of sexuality is a provocation. But at the same time one’s style, haircut, etc. may be used as weapons if one has a cast-iron character, composure and the ability to neglect humanistic and spiritual fundamentals. Some women sabotage their career chances by their sartorial choices. An attractive woman who is well put together will be perceived more positively. I worked in an organization where the senior leaders refused to hire women who were overweight. Some women sabotage their career chances by their sartorial choices. 23 Zest Partners A WOMAN IN SPACE: #3 2015 MAN’S VIEW Zest Partners zest MAG SERGEY VOLKOV ON WOMEN IN SPACE We have been friends with Sergey Volkov for a long time. Although I have never questioned him about what and how those who are often prohibited by law or at least prevented from taking the wheel of even a civil plane do in space. To reinforce the female factor and add some space flavor I asked a young lady, Zest Leaders’ consultant Julia Moshinova who in my opinion has all the theoretic chances to fly into space one day to interview him. Pavel Kiryukhantsev The interview with Sergey Volkov Members of the International Space Station crew 17 after the report of the head of the state commission, Baikonur Cosmodrome 24 25 Zest Partners #3 2015 Zest Partners zest MAG Interviewer: Julia Moshinova Zest Leaders consultant Every day modern women get control over new fields of activities leaving only small room for competitiveness between a man and a woman: kids are being brought up, houses built, business well set… Aren’t they stars? Certainly they are, but only on the planet called Earth. But it is interesting to know what is happening in the real outer space, what things spacewomen do, and even what exact image of a spacewoman do spacemen have. How are they regarded? We decided to ask Sergey Volkov (Russian spaceman, Hero of Russia (2009), Pilot-Cosmonaut of the Russian Federation) about it. Respondent: Sergey Volkov Hero of the Russian Federation, cosmonaut instructor and tester of the 1st class (pilot-cosmonaut of the Russian Federation) J.М.: What is your personal attitude to spacewomen? S.V.: The profession of a cosmonaut is difficult by itself. In my view it is much harder for women than for men to live in space, especially because the crew on board is dominated by men. However, based upon my experience of joint flights with women (I had a chance to start with a woman and took command of the space station from a woman upon the arrival), they work fine and are high-class professionals. J.М.: Yet, is it a woman’s job to fly to the space? S.V.: I tend to believe that space is more likely a men’s area of work. I realize that spacewomen would disagree with me. Generally speaking about the desire of women to become cosmonauts, about 10% of all the applications to take training come from women. J.М.: Are there any differences in requirements for women in the selection process at the Cosmonaut Training Centre? 26 S.V.: Officially there are none. When female applicants undergo a selection process they should pass the same examinations, tests and exams as male applicants. There are certain differences in physical readiness standards for women and men, but in general there are no differences. Thus, if a woman wants to become a cosmonaut, she should know that there would be no excuses or ease. J.М.: How many women pass the selection process and are accepted to CTC (Cosmonaut Training Center)? And how many of them, approximately, are cleared for a space flight upon the completion of training? S.V.: Our Russian statistical data are not absolutely objective and somewhat different from the world data, because it turns out that during the 50-year history of space flights Elena Serova is only the fourth woman who realized her dream in full: she was not only accepted to the cosmonaut corps but also successfully accomplished a space flight. In the past recruitments of female cosmonauts were rare (mostly because there were very few female applicants). As to our most recent re- Shift changeover: the expedition 17 begins cruitment, there is one woman among six men, and we hope that she will make a space flight. J.M.: What are the differences when working in space with male and female partner, if any? S.V.: No, there are none, because we don’t have a gender disctinction as such: if you work on board, you work with a partner, not with a man or a woman, you work with a cosmonaut in the first place. And any woman who wants to become a cosmonaut should realize it. J.M.: What was the most interesting experiment conducted by a spacewoman? S.V.: Spacewalk by Svetlana Savitskaya when she executed a welding operation in the outer space. It was an absolutely unique experiment, only a couple of people have ever executed such an operation in space. J.M.: Is there any distinction between female/male tasks in space (which can be accomplished only by women or only by men)? S.V.: There is no such distinction. Actually, at this stage of space science development it is easier to train a multi-functional cosmonaut who matches certain standards, because a cosmonaut has a wide range of tasks, and they are absolutely different: today you are a physicist, tomorrow you must become a plumber. Therefore nobody would plan special tasks for women, at least during the next 30 or even 50 years. Tasks are universal. Today they are fulfilled by a man and tomorrow by a wo-man depending on the composition of the crew. J.M.: If there is a woman in a crew, does anything change in the relations between the crew members? S.V.: I don’t have a long experience of flying in one crew with a woman, I had an experience of just 10 days, so I am unable to describe any specifics. J.M.: Do men and women space suits differ?☺ S.V.: They don’t, space suits are absolutely similar except for certain slight anthropometric differences, but generally speaking a space 27 #3 2015 suit is manufactured in compliance with certain standards, and nobody may come out of established parameters. As to the spacewalk suit (as a rule there are 4-5 such sets on board), they are absolutely multipurpose products and each cosmonaut makes them fit individually, but the main skeleton is made of steel so you cannot customize it. J.M.: All the girls want to look beautiful! Sergey, tell us please, do women use makeup in space?☺ S.V.: I don’t remember, I even did not pay attention… (Laughs)… Oops, honestly, I did not pay attention, but probably we can look at the photographs…There are pictures where girls are with applied makeup and there are some without any makeup, too. Most probably they take makeup with them for certain special occasions. J.M.: What is the correlation between women’s fertility and flight time? Should a woman give birth before or after a space flight? S.V.: I am not an expert in this field, but I am aware that it is not recommended for male cosmonauts to plan having children earlier than 6 months after landing. J.M.: How does a woman feel after space flights? How does a flight impact her health? S.V.: It is difficult to describe specifics I can judge just by physical appearance. For instance, prior to my departure to Baikonur I met Elena Serova just after her landing. Overall she looked pretty good, although there are certain signs showing that a person has recently been in space. J.M.: If the 8th of March holiday falls on the time of a flight with a woman do you greet her? ☺ And if it is the 23rd of February, do women greet men on this occasion? S.V.: Of course, we always greet each other on holidays. I know from my experience that if 28 any of these holidays is celebrated in this or that country, men greet women and women greet their male fellows. It is not necessarily a day-off, because in a half-a-year period we may choose only 4 holidays as non-working days, besides we have to take into account the holidays of our foreign colleagues. Thus, we have to share holidays: 2 our holidays for rest and 2 foreign ones. Zest Partners Zest Partners zest MAG J.M.: What is the break-down of spacewomen by countries? S.V.: There is no doubt that America leads in the number of female astronauts. In 2008 Karen Nyberg became the 50th spacewoman. In Russia we have 4.* J.M.: Is there anything else on the “women in space” subject you would like to share? S.V.: A woman is always a woman, even if she has chosen such a serious profession. And there is an example. When our cosmonauts were flying on the Mir space station, as a rule all the crew members wore certain “one-design-fits-everybody” clothing, and it was not very beautiful or elegant. So I recollect that when our women (and not only Russian ones) were on board they would always bring with them a piece of their own outfit to please not only themselves but men as well. For instance, it might be one of their nice blouses, which would differ from those standardly supplied T-shirts and undervests. Certainly it tells a lot about the expression of femininity even in such a tough environment as cosmic space. Since 1963, when Valentina Tereshkova opened the era of female space flights, 58 women have flown to the outer space, out of them 45 are Americans, 4 were born in the Soviet Union/Russia, two are Canadians, two are Japanese, two are Chinese, Great Britain, France and South Korea were represented by 1 person each. At present Samantha Cristoforetti from Italy is in space. Yi So-yeon and the commander of the expedition 16, Peggy Whitson, International Space Station 29 Zest Partners ON WOMEN AND MEN IN TRAINING Author: Elena Sidorenko Candidate of Psychological Sciences, senior lecturer (docent) of the social psychology department of the Faculty of Psychology at Saint Petersburg State University, associate professor at the Stockholm School of Economics in Russia, Zest Leaders partner Country of residence: Russia. Countries of current work/business projects: Russia, Belarus, Ukraine, Kazakhstan, Azerbaijan, Turkey, Sweden. Current area of activity/business: business education and coaching. Area of scientific interests: psychological influence, leadership, emotional intelligence, motivation management, workshops on creating and delivering trainings. Author of 8 books and 15 business-trainings programs and workshops, member of the Russian Psychological Society. In 2014 was listed as one of the best business trainers in Russia in 2004-2014 in the nomination ‘Business communications and negotiations’. I started my professional career as a junior assistant at the Laboratory of Differential Psychology and Anthropology. It was believed necessary to separate testees by gender and age and reveal their gender- and age-based differences. If anybody forgot to analyze gender-based differences, there came an accusation in “genderless” psychology. Meanwhile my own observations confirmed my belief that individual differences were more important than any typological ones, including gender-based. Several girls were 30 complaining that they were neglected as colleagues. Since I was not neglected by anybody, I sincerely believed that those girls were simply trying to justify their own shortcomings this way. Like they were lazy, did not read enough, thought poorly, worked letting things slide and reasoned lack of respect towards them by sexism (gender-based racism) and not by their personal omissions. One of my acquaintances explained any event as if it was caused by peculiarities of men and women. “What do you expect? Men are like #3 2015 that” or “Well, she is a woman, so she is meant to be so”. It used to make me very irritated. It seemed to me that she thought like that, because she just… had nothing to do. She had a well-to-do husband, no need to work, thus horoscopes and stereotypes came handy. Zest Partners zest MAG It sounds strange, but an insight happened only several years ago. Our beloved pussy cat Dusia gave birth to a single kitten. Usually she gave birth to four. We decided that, probably, it was her last delivery and decided to keep the kitten. However, very soon it turned out that, firstly, the kitten became a male cat and, secondly, this animal had absolutely different ply of character and behavior. He seemed to belong to another species. Our pussy cat was tender and accommodating: if she disliked something she would softly release herself from our hands and leave. The male cat could grasp the caressing hand with his teeth, sleep next to you and then bite you abruptly. He used to jump harshly came on people, hissed, marked the territory and so on. We had to give him to our friends who lived in the countryside. At that time it occurred to me for the first time that if a female and male cats differed so much, then, maybe men and women could differ in the same way?! A striking discovery! According to V. Geodakian’s concept male organisms represent a natural experiment aimed at the search for new opportunities, and female ones are the keepers of accumulated useful changes. This is the exact reason why prior to conception the number of male germinal cells greatly exceeds the number of female ones. At the stage of conception 190 male organisms are accounted for each 100 female ones, but at the stage of birth this ratio changes to 105:100. The rest of the male fetuses die already before the birth. Among ten-year old kids the gender ratio is already 100:100. By an elderly age only 20 men are accounted for 100 women. Women personify stability and men represent quest. Among women there are more moderately smart ones, and among men there are more geniuses or absolute fools, etc. © Painting by Valeria Shadrina. Oil on canvas 31 V.P. Bagrunov, a Russian researcher, even states that adolescent males, being more tender creations, need much more thorough and careful professional guidance, while girls are suitable for any work, there is no need to be ceremonious with them and they should be given any laborious assignments. E. Maccoby and K. Jacklin (Maccoby & Jacklin, 1974) distinguished only four differences between genders: a. space orientation skills (better developed among men compared to women); b. mathematic skills (better developed among men compared to women); c. speech habits (better developed among women compared to men); d. aggressiveness (more intense with men compared to women). Sometimes these differences are explained by the fact that girls reach their puberty age earlier. Bombardment of brain with hormones impedes the development of mentation, thus girls don’t have enough time to develop ability to orientate in space and mathematical skills. It looks like they manage to form their speech habits before the hormonal bombardment. Aggressiveness could probably be explained by the instinct to protect own territory (K. Lorenz, 1994). COMMENT but on the individual pace of maturation. Hence, all individuals (regardless of their gender) who advance their peers in maturation should be better at verbal tests than at spacial ones. Ekaterina Khokhlova Generally, men are responsible for the communication with the external environment (environmental flow of information exchange) and women for preservation of human race (generative flow of information exchange). Males have a higher mutation frequency, higher level of aggressiveness and curiosity, they show more active exploratory and risky behaviors as well as other qualities which bring males closer to the ambient environment (P.B. Tsyvian, 2011). How is it exposed in business training sessions? Groups Men Women Total Business training 1405 1028 2433 Master classes for trainers 165 396 561 Total 1570 1424 2994 Women 32 29% 58% Business training Issuing editor of Zest Mag On the other hand, after the results of E. Maccoby and K. Jacklin studies had been published other psychologists made repeated attempts of research in this field and came to curious conclusions which demonstrated that even the existence of these distinctive differences can be explained not only by gender differences but by individual ones as well. For instance, D.P. Waber (1976) assumed and proved that the difference in successfulness in passing tests depended not on the gender If we convert these numbers into percentage, we’ll see very different graphs with statistically reliable differences in percentage shares (φ = ٭12, 22; р ≤ 0,001). Men Since girls mature faster than boys their speech habits dominate the spacial ones. Thus, two factors overlap: gender and individual rate of general development. Also, in 1978 L. Seals discovered that a lack of mathematical training, typical for girls enrolling in colleges, was the reason for their developing a so-called “math fear”, which made them not to select math-related disciplines as their majors. In other words a vicious circle was formed: girls were poorly taught in math and did not try to improve their knowledge out of failure fear. As the result special courses were developed and books written about the ways to overcome this “mathematic anxiety”. Generally, scholars’ disputes about the differences in gender-based capabilities continue… Let’s use the statistics from my training groups. In the groups of corporate top executives men almost always prevail, while in master classes for trainers women nearly always outnumber men. Mark Kukushkin reports a similar tendency in his training groups. 42% Zest Partners #3 2015 Zest Partners zest MAG Master classes for trainers 71% On women and men in training It turns out that female teachers dominate not only in schools, female trainers dominate in training too. 33 The higher is the position of group members the more men are in that group. There are very few women among top managers. It is a wellknown pattern. According to Alpha Personnel, only 10% of specialists hired to executive positions were women (see, for instance: Т. Kazennova, 2012). However, the higher is the level of the group the more often their trainer is a man. Unfortunately I don’t have any statistical evidence to prove the last statement. It is based on the opinions of my trainer colleagues whom I spoken to recently. All of them are men. It refutes a possible hypothesis that the domination of women at my master classes is explained by the fact that I am a woman myself. At the master classes delivered by male trainers women’s domination is also observed. Conclusions: 1. Men on mid-level positions are trained by women. 2. Men on top positions (CEOs) are trained by men. 3. Trainers of CEOs are not trained by anybody, they just emerge from somewhere themselves. 4. The less a woman thinks about gender inequality the more chances she has to become a top trainer. I have also analyzed the results of my work with top teams (Board Members, top management including CEOs). With a high level of accuracy the total variable number of teams members whom I have been working during the last 13 years is 390 persons, out of them 42 are women (about 10.8%). It confirms the data provided by Elena Sidorenko. Co-author: Yanina Ledovaya Country of residence: Russia. Countries of current work/business projects: Russia, Great Britain. Teacher, researcher, PR and international contacts specialist of the Faculty of Psycholofy of Saint Petersburg State University. Female executives Managing partner and founder of Zest Leaders References 34 Head of the center of expertise at Saint Petersburg State University, prorector of biology, history, psychology and philosophy studies of Saint Petersburg State University, professor of the social psychology department at Saint Petersburg State University, doctor of psychology, the first vice president of the Russian Psychological Society, Zest Leaders Partner Larisa Tsvetkova does a lot to consolidate psychologists’ professional society in Russia. She is the head of the scientific-methodologist council that elaborates curriculum in psychology for non-psychological schools/faculties in Russia. Larisa Tsvetkova is working actively on popularizing and implementing psychological knowledge. COMMENT • V.P. Bagrunov. Gender dimorphism. Scientific report on the most important research studies. L.: LGU, 1983. • V.A. Geodakian. Evolutional theory of gender. Nature, 1991, No. 8. • T.A. Kazennova. Russia does not need female business executives. (www.executive.ru) Author: Larisa Tsvetkova For more than 10 years, Larisa Tsvetkova has been studying risky behaviour, elaborating and implementing health-saving programs among various social groups in Russia. She has been successfully cooperating with a number of governmental and non-government organizations. Larisa Tsvetkova is author of more than 60 publications, including those aimed at preventing drug addiction among young adults and adolescents. Then where high class male trainer originate from? Men nearly never attend master classes… Pavel Kiryukhantsev FEMALE EXECUTIVES Zest Partners #3 2015 Zest Partners zest MAG • K. Lorenz. Aggression (so-called “evil”). M.: Progress, 1994. • P.B. Tsyvian. On correlation of genders, or how to make a boy? (www.детинн.рф) • Е.Е. Maccoby, C.N. Jacklin. The Psychology of Sex Differences by Stanford, Calif.: Stanford University Press, 1974. Discussing the issue of female executives in today’s unisex world one cannot help but start with general considerations related to important components of success. Competence as a combination of knowledge and expertise in a certain field of life and activities should be classified as one of them. By some unknown reasons they teach math and literature at school but forget to teach students how to live in today’s complex and quickly changing world. To be able to communicate with people and, if necessary, lead them, quickly analyze current situation, make decisions taking into account the interests of numerous vectors of interest — business, employees, future company growth. Those who manage to master these competencies become successful.* 35 #3 2015 Zest Partners Besides, no CEO may afford being under-confident. Self-confidence is an important precondition of success. If you are not self-confident yourself, how could others trust you and follow your lead? But still, what are the specifics of female executives in particular? Trying to answer this question one should recollect the specifics of the female social role. These are preservation of traditions and relations, establishing social ties and contacts both inside and outside a company. Women (as cross-cultural research also demonstrates) are less inclined to risky behavior. It may be perhaps amazing, but the only universal characteristic describing a risktending behavior, which was revealed by studies in various countries, is an attribute of the male gender. Men are more prone to take risks, the risks tend to be greater and not always justifiable. In this aspect nothing has changed over centuries. Men follow their role of a “provider”, a “conqueror”, a “transformer”. Preservation, prudence and lower risk represent a female competitive advantage. This is exactly what distinguishes female executives. © Photo by Julia Moshinova In a very general form competence is connected not only with a habit but with a need to study throughout the whole lifespan, expand the repertoire of social roles, analyze everyday experience, the results of your work, successes and failures as well. These skills would inevitably help you to realize your uniqueness, your competitive advantages and the reason why you entered this world. If you are employed by a company with established traditions, try to understand the “cultural code” or the corporate culture of this organization — without it you would never make it to the summit. Corporate culture of the company includes aspects such as corporate values, communication norms, behavioral standards which are observed by 36 everybody — from the CEO to a secretary and a driver. These are the things that bring together all the company employees and help them to speak a common language. If you establish your own company, start thinking about it from the very beginning, lay the foundation of the organizational culture. This is the basic uniting value. It is extremely important for the CEO to be the first to observe the same behavioral patterns and stick to the same values, to broadcast them to all the employees, improving organization communications and his authority in the company. Emotional leadership, i.e. the ability to motivate employees using one’s own role model, leading by example and demonstating what is expected from each employee, becomes a cornerstone of the modern corporate culture. Lower risk represent a female competitive advantage. However, if women would add to their role of a “fireplace keeper” a little bit of manhood, in particular “feminine manhood” (we use this oxymoron on purpose), such as not overcoming obstacles but bypassing them, dropping stereotypes, trying to look at difficulties and problems from different angles, being flexible, and resolving complicated human-related situations, they would definitely succeed! In most cases female executives, of all others, are distinguished by taking care of personnel, i.e. people who are, essentially, the cornerstone of any business. Emotional leadership, the urge to hear feedback from employees and take measures aimed at the improvement of situations and processes that were expressed in the feedback are the things that a female executive would do most naturally. Zest Partners zest MAG One should not also forget about learning to use new technologies: nowadays a lot of things can be done remotely using cloudbased services and devoting the spared time to the family. There is one more “modern” and particularly female advantage. It is networking, ability to communicate and obtain work benefits from the situations of positive interaction with colleagues, partners and even potential partners. These reflections are worth summarizing by a statement that brings everybody together: in order to have, one should happen to exist — this is the most important thing, while success and career are just a part of life… Competencies are visually observed behavioral characteristics that predetermine personal success in a working context. Please refer to classical books by R. Boyatzis and L. and S. Spencer. 37 WOMAN’S ROLE IN BUSINESS Author: Julia Andronovskaya Deputy director of staff and administration (staff recruitment and development), ‘SUEK’, Russia’s largest coal producer Expert in the Working group of the National Councilon Professional Qualifications in applying professional standards to the professional education system Are there any specific female features that influence business? I am sure there are none. In the work environment men and women play the same roles. However, we often hear that women are allegedly discriminated in organizations, not let to grow professionally at the same pace as men do for the very reason that they are women. I am sure that in most such cases we deal with the reverse side of feminism, when a woman herself, and not men surrounding her, magnifies her gender. The matter is that a woman has additional instruments of impact on those who are around: flirting, tears, etc. If she uses these tools to achieve her work- and career-related goals, she automatically nullifies her chances to be treated as a full-fledged partner. She herself emphasizes her gender-related differences and thus transforms professional interaction into a personal one. We 38 can easily demonstrate this issue using an example of drivers. Everybody drives a car, and sometimes we do it really bad, both men and women. However, ladies are the ones who believe that they are discriminated among motorists, “harassed” on the road, and they are furious about it. They demand equal treatment. But as soon as they have to change a couple of lanes where it is not allowed, they justify their deed by the very fact that they are women. “I am a girl, let me do it! Be gentlemen, and I will not observe your rules, because right now I am not comfortable with them”. In my view, as soon as this argument comes up, any discussion about equality and partnership should cease. At this very moment a woman assigned herself certain differences based on her gender, and thus, stopped being an equal partner to other fellow-motorists. The same principle is valid for the work process. Don’t speculate on your “feminine” weaknesses, and you will be treated as a strong personality, a strong professional, a strong leader. a team? I do believe that a hiring decision should never be based on applicant’s gender. Of course, maintaining a gender-based balance creates a healthy team environment, but the latter can be sacrificed for the sake of the role balance. Don’t speculate on your “feminine” weaknesses, and you will be treated as a strong personality, a strong professional, a strong leader. Consideration of this matter leads us to the issue of women’s presence regulation, for instance, on a board of directors in certain companies. In my view it is a sort of discrimination, too. As soon as we cut these norms in stone, we admit that, besides candidate’s professionalism, another factor may be considered in making a decision regarding bringing an employee to a board of directors. In this particular case it is a gender-based criterion. I think it is already a direct discrimination. Nevertheless, in social perception women and men don’t enjoy equal terms and conditions. As a rule, a woman has a choice: if she is not successful professionally, she can always devote herself to her family, raising kids, building a cozy household. Nobody would perceive her decision as a weakness or a defeat. On the contrary, a man does not have such choice. Our society views him as a real man only if he realizes himself, mainly at work, in business, scientific research, etc. Hence, business terms for a woman and a man are unequal from the very beginning, because in most cases men don’t have any alternative to work. I believe that in this sense men are even more discriminated against than women. Nowadays in Russia there are many successful woman workers, actually, more than in many other countries. It has happened due to several historical and social reasons. The reality is that it simply works this way here, and we don’t shout about it, don’t declare, don’t incorporate it in written rules. Men work with women head-to-head (certainly, there are exceptions, but we all know what they prove). In my view it is a very good and healthy situation, and I wish it would last, but here a lot depends on women themselves. Equality at organizations starts with a simple rule: “Want to be treated equal — behave this way”. I see a passport to successful professional interaction in avoiding putting any accent on gender-based differences and not assigning any special status either to women or to men. The issue of women’s role in business often implies that a woman and a man possess different management styles and different views on similar work-related situations. My experience demonstrates that it is not true. Management never depends on gender, but always on personality. Both a woman who is capable to command a regiment and a soft flexible man might happen to hold executive positions. Female executives are believed to depend on their emotions, but men are not less subject to their moods! The same is fair for recruitment. Is it necessary to be guided by applicants’ gender when putting together Zest Partners #3 2015 Zest Partners zest MAG Equality at organizations starts with a simple rule: “Want to be treated equal — behave this way”. 39 CHALLENGES AND OPPORTUNITIES OF WOMEN IN MODERN CHINESE BUSINESS Experts #3 2015 Experts zest MAG INTERVIEW WITH A CHINESE BUSINESS LADY Women hold up half the sky. Mao Tse-tung 40 41 zest #3 MAG 2015 Experts Experts Author and interviewer: Natalia Fey Country of residence: Ningbo, China (since 2011). Countries of current work/business projects: China, Russia, USA, Sweden, Australia, Vietnam. Current area of activity/business: Business trainer/coach specializing in cross-cultural interaction and enhancing the performance of multicultural teams. Author of coaching projects in various countries. Natalia cooperates with the Russian-Chinese center of the State University of Management, Moscow. Author of scientific articles, speaker on various Russian conferences for business trainers (since 2004). MBA (International Business, Sweden), MSc in Economic Cybernetics (Saint Petersburg State University). Inhabitants of the planet have already got used to the fact that the Chinese economy has been rapidly developing. News about successful Chinese innovations, transnational Chinese companies and brands like Lenovo, Huawei and Haier become more and more common. Jack Ma has conquered his place in the sun of global business. He is a phenomenally popular in China founder of the internet store Alibaba. His compatriots are not far behind. Robin Li, the owner of the major Chinese search engine Baidu, and Yang Yangqing, CEO of the transnational giant Lenovo, are among them. But a question about famous Chinese women sets people wondering. Except for the country’s first lady Peng Liyuan (who is called in her home country “Peony Fairy”) and a group of singers, actresses and writers who are known only to the connoisseurs of Chinese culture, most of us have not yet come across such personal examples. Meanwhile, Chinese women who created their wealth by their own efforts have been dominating the world ratings of female millionaires for several years already. Chinese legislation requires at least one woman to be present in a company’s management team. More and more often one can comes across successful female Chinese entrepreneurs, founders and CEOs of large companies. It is particularly characteristic to the most developed eastern provinces of China. These women are known for their independence, self-confidence, sense of purpose, hard-working habits, tendency to take risks and leadership. Who are they, modern Chinese businesswomen? How do they live, think, create their companies and manage them? Is there anything we can learn and borrow from them? For this interview we have chosen Linda Way, founder and managing director of Paulinda, a young, energetic and amazingly charming Chinese woman from a modern coastal city of 42 Ningbo in Zhèjiāng Province. Linda Way is only 36 but she has been managing her company for 16 years already. In 1999, in partnership with her husband Paul, she established a trading company exporting stationery products for offices, schools and households to the West. They called the company Paulinda having put together their first names. Several years later her husband founded a new business and she became the sole owner and managing director of the company with a line of 5000 products and more than 500 manufacturers. In 2005 in addition to the main business Linda Way opened a factory for the manufacturing of kids’ plasticine and modelling material famous for their high quality and distinction. Today 120 employees work in two subdivisions of Paulinda. The company exports its products to 64 countries, including Russia. In 2014 its turnover was US $21 m. In her evasive manner Linda combines Chinese and European features, eastern and western mentality. She is a remarkable representative © Photo by Elena Morozova of the new generation of Chinese businesswomen who successfully integrated western creativity, openness, straightforwardness and firmness on the one hand and eastern tactfulness, flexibility, hard-working habits and generosity on the other hand. You rather judge yourself: N.F.: Linda, tell us how you came into business? L.W.: My father was a director of a factory in Hubei Province where 3000 people worked. I spent all my early childhood years at the factory, it was my playpit. When my time came to found a company and open a factory I knew well what should be done and how. I started my first business when I was 9: during a hot summer of school vacation I delivered and sold ice cream to the employees of my father’s factory during their short lunch break. At first I worked with my girlfriends, but soon they quit that hard work of handling large and heavy boxes and I had to continue on my own. N.F.: What lessons did you learn from your first and very early work experience? L.W.: Once I sold an ice cream to a worker who did not have any money with him, and he promised to pay me the next day. But the next day he did not keep his promise and failed to pay me. That situation taught me to receive money first, and then ship/deliver a product. Today this approach helps me a lot during negotiations and in business I strictly adhere to it. N.F.: Describe the hardest decision in your life. L.W.: Until now in China young people greatly depend on their parents’ opinion. The things that young Western girls and boys decide for themselves, in China are decided by their parents. More and more often kids are permitted to go away and study in prestigious American, 43 #3 2015 Experts women, particularly in small Chinese towns and provinces, are not popular among Chinese men and risk to stay single. Fortunately, with the rapid development of China there has been a change in values among the younger generation. In large cities of south-eastern China and particularly in Shanghai, one can come across more and more families where a woman is the main breadwinner. N.F.: Linda, you are an unordinary person. Despite your youth and femininity you manage a serious business, visit more than 20 countries every year, but you do everything so easily and naturally, I would say gracefully. How do you manage it? N.F.: What would you recommend to young businesswomen who are still in search for their calling? L.W.: I would recommend them to listen to themselves and their deep wishes and aspirations more often. If you have already settled with your calling, don’t reflect any more, don’t lose time, act bravely and create. If you are still in doubt, don’t push yourself. Take your time to obtain experience, get to know yourself better, focus on your strong features and weaknesses and then, undoubtedly, you will find the answer. L.W.: There was a time when I used to run as a squirrel in a cage and did not have time to take a breath. But I managed to realize it at a good time and reconsidered my priorities. Today I still work long evenings, but I always spend days off with my family. I have time for myself, for meeting with friends, enjoying arts, visiting a manicure parlor or a spa. I am a captain of my life, and if I hit a roadblock in my work, I may take a break and go shopping for new clothes when I feel that I have to gain new energy and enthusiasm in life and drive in work. 44 Experts zest MAG If you have already settled with your calling, don’t reflect any more, don’t lose time, act bravely and create. and my parents moved to my city of Ningbo and helped me a lot with bringing up my son, which allowed me to focus on my company. Canadian or European universities or move to a distant part of the country, Beijing or Shanghai. But afterwards parents demand that they come back, find them a bride or bridegroom from their city in order to make children live next to them. N.F.: Linda, is it popular to be a female business leader in modern China? Having graduated from the university I refused to return home and took a decision to live and work in Ningbo where my elder brother had already settled. My parents cut all the lines of communication with me and did not attend my wedding — in China it is considered a disaster. But I did not change my mind, because by that time I already knew very well what I wanted to accomplish and was sure that Ningbo was the very place where I would be able to do it, and I strongly believed in my own abilities. Later our relations settled L.W.: Unfortunately not very popular so far. Very few Chinese women are brave enough to make such a decision. In China a traditional stereotype of a Chinese woman still prevails with her main purpose as just taking care of the family and bringing up kids. Even a Chinese hieroglyph symbolizing a man is a person with a head and for a woman, a person with a belly. The word “good” is graphically shown as a hieroglyph “a woman with a baby”. So, come to your own conclusions. Highly educated and successful young © Painting by Valeria Shadrina. Watercolor and pencil on paper 45 #3 2015 Experts THE JOURNEY IS DIFFERENT Experts zest MAG Author: Camilla Beglan Country of residence: currently Berlin, Germany. Countries of current work/business projects: Germany, Netherlands, Switzerland, Ireland, UK, New Zealand, US. Current area of activity/business and position: Owner of People Consulting Practice. BA, MBA, MSc. Camilla spent a decade in international sales, followed by a decade with PwC advising companies and governments on all aspects of organisational effectiveness. She also spent a number of years leading a Global Learning, Development and Leadership function. She is an accredited mediator and executive coach and is an Associate of Ashridge Business School in the UK. I was born between two generations of women — one who fought hard for women’s rights and understood the battle-by-battle nature of every gain, and therefore the precious thing that emerged, and the second generation of women who tend to take them for granted and see women’s rights as secure and irreversible. When I was younger I erred on the side of taking it all for granted. That way of looking at the world extended into my view of women in organisations, making me a cheerleader for the ‘only the best person for the job’ attitude. Then I had a career and I juggled having children, and I experienced some crossroads and transitions, what Jon Kabat-Zinn might call ‘full catastrophe living’. © Photo by Alisa Kiryukhantseva 46 What slowly fell was the understanding that while the journey of some women through organisations and career might look similar to that of men, the waymarks and the reststops and the pace and the back-up team on that journey are often very different. It has been a privilege to work with women coachees on small parts of their journey and to witness with them those differences. Successful women in organisations tend to be keen to maintain the pretense that their journey mirrors that of their male colleagues — to hide the differences for fear of being put in the ‘female’ box and being subject to some stereotype that will damage their prospects, the ‘mommy track’ label being feared as the ultimate career de-railer. Leaving aside for a moment the moral arguments about penalizing people for contributing to society by having and caring for families, the cost to organisations of having a highly valuable employee exit 47 temporarily or permanently is just too high given the much-cited ‘war for talent’. I don’t want to make primary the issue of balancing career with children although this is huge. And it isn’t something that only impacts women once they have children — it is wider than that. Here are some of the coaching topics I’ve seen: “I would like to find a life partner but my work leaves very little time for socializing — should I find a different organization/role”? “Should I postpone my wedding until my partnership is secure”? “Should I postpone children until I get my promotion”? It is a silent pain, which is often crushed under the unending and rarely productive corporate ‘better work-life balance’ debate where it should, in fact, find a voice. What I also want to stress here is the tendency for many women to limit their own progression to the top of organisations in ways that are not always clear to them. Here are some of the ways I see this play out: Women often take on ‘special projects’ but not business critical ones — ones that their more career-minded male colleagues sense the danger in and avoid. They then work diligently to make a success of them, get lots of accolades but ultimately it slows their ‘real’ track upwards; Women often assume a quasi-HR role in the business unit because of their strong relational capacity. Suddenly they find that they have the more tricky ‘people’ issues outsourced to them. This sometimes sidelines them while their male colleagues overtake them on the same career road; Women often accept a lower entry salary than they could achieve because they believe 48 that they can ‘re-set’ the salary base when they have proven what they can do — this often means that they get stuck in a grade and salary level below their competence and experience; Women often assume that doing a good job will be the only determinant of progression and so ignore a host of other factors — managing their internal visibility; anticipating political movements; canvassing actively for progression etc. Coaching is very helpful in making explicit some of the motivations for falling into these traps and working with the coachee to make sense of that and what is the right path for them. If you watch a group of diverse individuals working together beautifully, what Mihaly Csikszentmihalyi would call ‘in flow’ or ‘in the zone’, there is a little bit of magic happening which defies the many attempts to disaggregate and formalise it. Organisations need a lot more of this magic and women are a critical part of it. They need to be encouraged to continue and to find a way to get their true voices heard, whatever their organisational realities. CATHERINE THE GREAT: A SUPERWOMAN? Experts #3 2015 Experts zest MAG Author: Paul Vanderbroeck Country of residence: Switzerland. Countries of current work/business projects: international. Current area of activity/business and position: Leadership Expert. Dr Paul Vanderbroeck Chartered FCIPD. Specialized in the success of women leaders in complex organizations and the success of such organizations by leveraging female talent. Many organizations are struggling to get more women into their top leadership ranks. Some of the debate about how to resolve this centers around the question whether a woman can or should be a “superwoman”. A superwoman is a woman who, by working hard is successful in her career, as a mother and as a wife. The debate has been particularly virulent among women. Anne-Marie Slaughter, who took a step back from her own leadership career, believes that our current society is lacking the will and the infrastructure for women to be able to combine these three tasks to a satisfactory level. Nonsense, says Sheryl Sandberg, COO of Facebook, as long as you are assertive and “lean in”, a woman can “have it all”. It would therefore be helpful to take an example of a woman who did make it to the very top of her organization and became a successful leader. There are some compelling reasons why Catherine, Czarina of Russia 1762-1796, was called the Great. Two centuries after the Middle Ages ended in Western Europe, Peter the Great took Russia into the modern era. Yet, Russia was still behind. Russia, ruled by aristocratic landowners, depended on the export of raw materials, and much of its population was enslaved. Nevertheless, Catherine managed to transform Russia into a great power that would forever be involved in Europe’s major decisions and conflicts, laying the foundation for its superpower status in the twentieth century. Catherine’s vision was of a strong and modern Russia. To a large extent she realized this vision. Her strategy to realize this vision consisted of several elements. Through expansion and economic reform she set Russia 49 on a path of growth. She restructured the Russian Empire by putting laws into place, setting up an effective tax collecting system, and modernizing the army. She created schools and institutions of higher education to ensure a pipeline of educated talent for the administration of the empire. With that came a renewal of the “organizational culture”: torture was abolished and a state of law was created to replace arbitrary justice. Civil servants were henceforward subject to performance appraisals. Catherine was not able to realize her entire vision though. She stopped short of abolishing serfdom. A majority of the Russian population lived in slavery, working on the landed estates of the aristocracy. Catherine, too afraid that she would lose the support of the aristocracy, she did go through with her plans, even if that meant compromising her values embedded in the ideas of the Enlightenment. Regretfully her choice had long-term negative consequences. It held Russia back into as an agricultural economy that missed the Industrial Revolution. It took Lenin and the Russian Revolution and the creation of the Soviet Union to put an end to this. Also it kept Russia’s population used to a top-down system, responding well to the likes of Stalin and struggling with democracy since the fall of the Soviet Union. It is difficult to reproach Catherine for doing so. She needed the support of the aristocracy. And perhaps this is what it took to safeguard her other reforms. Where Catherine went wrong, is in refraining from putting a system in place that allowed a successor to deal with the matter of serfdom and further modernize Russia. Catherine had a very distant relationship with her son Paul, who became her successor. She did not prepare him for his role, because she was afraid that he could become a rival. Paul and a series of not particularly competent Czars followed. More importantly, Catherine did not delegate well. Catherine believed in absolute rule. What is more, she was a hard worker and a perfectionist. She delegated certain tasks and 50 institutions to individual direct reports, but she never constituted a management team that would assist her in leadership decisions. Catherine was probably unaware that the combination of her work ethic and absolute authority created a lack of empowerment among her subordinates. For example, she required that every piece of correspondence to ambassadors or foreign governments be presented to her in full, not merely in summary, for approval. What worked out well was delegating the southern half of Russia and all military matters to Prince Potemkin. She gave him money and other resources for his campaigns of conquest and let him handle things from there. But being a perfectionist, Catherine’s standards were so high that only an extremely talented person like Potemkin was deemed worthy of empowerment. Catherine’s leadership style prevented her from leaving a management structure that could ensure continuity under a less capable or less mature leader, like Czar Paul turned out to be. More important, it prevented her from fostering teamwork among her senior management. This became apparent after Potemkin died, when rivalries among senior managers sprang up. Catherine, in her sixties, struggling with her health and distraught by Potemkin’s passing could not wield the strong leadership she once had. What’s more, given her northern German Protestant work ethic, Catherine was impatient and constantly reminded people not to waste time. She kept grueling hours throughout her reign. She got up at five or six in the morning to start working until ten o’clock at night, six days a week. What about her personal life? Catherine came to Russia as the wife of the future Czar. Her husband briefly took the throne only to be toppled by Catherine a few months later. His convenient death at the hands of his guards ended Catherine’s unhappy marriage. As Czarina, Catherine did not give much attention to her son, but she did actively par- ticipate in raising her grandson, the future Czar Alexander I. Prince Potemkin became the love of her life and for a while the two formed a real power couple. They did not have children together. However, their respective jobs forced the couple into a relationship at a distance. For Catherine this was unsatisfactory, so they separated while continuing working together to grow Russia. Catherine had a string of short-lived love affairs while longing for a long-term relationship. Catherine’s lovers were her only outlet in a life otherwise filled with discipline, hard work, and little indulgence in food or drink. Irrespective of the question whether superwoman is something worth striving for, it is important to realize that Catherine’s failings were not as much the result of a lack of infrastructure or an uncooperative social environment. She epitomized the mantra “If you want it done right, do it yourself”. She would have been happier and even more successful if she had learned to delegate. Experts #3 2015 Experts zest MAG So, no, Catherine did not manage “to have it all”. When it comes to Catherine, modern women can both learn from her many and unique leadership qualities as from her downsides. She was great, but not a superwoman. COMMENT Pavel Kiryukhantsev Managing partner and founder of Zest Leaders It is interesting that in Russian intellectual environment one can come upon even more radical and at the same time almost inverse conclusions about Catherine the Great: Catherine who wasn’t an extraordinary person, from one side, living in an alien dangerous environment, developed her leadership skills, and from another side — in order to lead it was enough for her to add some order which was inherent to her German mentality to the chaotic Russian reality — and it was already a precondition to the success. Further reading: • Sheryl Sandberg. Lean In: Women, Work, and the Will to Lead. New York.: Knopf, 2013. • Anne-Marie Slaughter. Why Women Still Can’t Have It All, The Atlantic. 2012. July/August. • Paul Vanderbroeck. Leadership Strategies for Women: Lessons from Four Queens on Leadership and Career Development. New York.: Springer, 2014. 51 #3 2015 RED DRESS IN A SEA OF BLUE SUITS Experts Experts zest MAG © Photo by Pavel Kiryukhantsev When I became a professional, it didn’t seem like my personality fit a blue suit. I didn’t usually wear red, but I felt better when I wore something that represented who I was, intelligent with a little bit of fun, someone willing to color a bit outside the lines. Author: Elizabeth C. McCourt Country of residence and current work/business projects: USA. Current area of activity/business and position: Executive/Life Coach and Recruiter. Juris Doctorate (JD), Master of Fine Arts (MFA) in Writing, Coaches Training Institute (CTI) with CPCC. My story of the red dress started when I was about 8 years old, when my grandmother took me to my first Broadway play, a performance of Annie. I was mesmerized by the songs, the excitement of the stage, and the story of the little girl with the hard-knock life who puts on her red dress and sings her heart out. My plan was to convince my mother that I too would be wearing that red dress up on stage after I auditioned, got the part, and then moved to Queens to live with my grandmother. I thought it was ingenious, and although my mother said no, I never forgot Annie’s red dress and my dream. 52 Style Coach Carmen Adriana, of New York, says that women “have more flexibility to think about what they want to communicate through clothes”. This doesn’t necessarily mean spending a lot of money or having the latest greatest fashion, “it’s more about feeling confident and projecting that into the world”. It hadn’t occurred to me that I was sending a message, but it was my way of creatively conforming to expectations. I noticed this trait in other women and looked to emulate what I connected with. Almost every woman I spoke to about clothing choices say, with the caveat of not being vain, their wardrobe is an important part of their business persona whether they want it to be or not. Women are taking more power positions in corporations, becoming entrepreneurs and owning their successes. In the United States, close to 50% of the breadwinners in families are women and this trend is reverberating worldwide. Wendy Lappenga, an executive with Integra-Source says, “In this digital age, our brains are expected to be visually stimulated. Choosing a black suit and a white top might not be effective because if people can’t see you, then they won’t listen”. If Ms. Lappenga has an important presentation, she adds color and admits her petite size requires her to dress in a manner that makes her more age-appropriate and serious. The right attire allows her to execute her job with more confidence. Stylist Elaine Wang Yu of Simply Chic in New Jersey describes her goal in styling as “getting women to love their bodies and see the beauty in who they are. If your stomach gives you trouble,” she says, “then choose to enhance an asset you like, such as a necklace 53 © Photo by Alisa Kiryukhantseva for a beautiful neck or shoes for good legs, which inevitably shifts the focus from your middle”. Ms. Yu began her career by volunteering with Dress for Success, a non-profit, which provides clothing for underprivileged woman so that they can go on interviews. She saw the women’s confidence transform as she styled them and her joy was confirmed as her extension of a handshake turned into a hug. With new-found confidence, women no longer have to hide their femininity to be respected in the workplace. Ms. Yu says women have an opportunity to be “appropriately sexy” and “embrace their power of femininity” with certain style choices or additions to their wardrobe. A piece of lace, leather or other material is not inappropriate when used as a compliment to an outfit. “There are various stereotypes and prejudices concerning how a woman should and 54 should not dress”, says Image Consultant Ekaterina Khokhlova, of St. Petersburg, Russia. She explains, “the point is not to become “unisex” or discard femininity, but to comprehend what impression is being made with particular style choices.” Whether we choose to admit it or not, clothing can either be a distraction or an enhancement to the way a woman is perceived. All experts I spoke to agreed wardrobe choices send an outward message, so it’s important to tailor it to match what one is trying to convey. In my coaching practice, I want my clients to see the person they are becoming and to work toward embracing that person, an essential element in achieving their stated goals. In clothing terms, Carmen Adriana describes it as, “once you communicate exactly what you want, there’s no stopping you”. How one feels in ill-fitted or uninspired attire versus a well-fitted suit or dress can shift both ones inward confidence and outward presentation. Part of this sounds shallow, but all the experts I spoke with said that it wasn’t about how much money someone spent on their wardrobe, but about finding a client’s confidence along with their authenticity. Editing one’s own closet can be a simple first step, say both Carmen Adriana and Ms. Yu. worked hard to achieve. Soon people in the office were starting to notice her more put together look. The client started to see herself as both an accomplished triathlete and executive. Ms. Yu proudly said that she got a promotion, but wouldn’t take any credit, saying, “Seeing a woman’s body language, that sparkle in her eye is thanks enough”. Being a witness to a woman’s transformation is the source of joy for all the experts I spoke with and each described a favorite success story. Carmen Adriana mentioned a client who came to her when she was a freelance reporter at CNN who called her because co-workers started telling her that her black cardigan she wore on-air every day wasn’t a good look. The client was resistant because she was extremely busy and proud of her high quality reporting and didn’t want what she wore to be a distraction. Carmen Adriana asked her to pick a television character she wanted to dress like because, “fictional characters are more effective than using a real person because they are malleable”. Her client needed to be camera-ready at all times with simple pieces that didn’t require much effort. She wanted to look like Olivia Pope (Scandal), minus the white, and with a dash of Rock n’Roll. Within 2 weeks, she was wearing fitted pieces, dresses in many neutral colors but no prints, and cardigans as fitted tops. Producers started engaging her in the hallway on a regular basis. Her segments got longer and earlier this year, she had her own thirty-minute special. She felt she had truly become a “serious journalist” when she was promoted to correspondent. She now calls every few months to add additional pieces to her wardrobe, fully embracing the change and the positive results. Ms. Khokhlova, who worked in tandem with a psychoanalyst, told me about her client, a divorced single mom, who wore only black sweaters and jeans because she wanted to cover her curves and mute her high-pitched voice. She felt that all her feminine qualities would undermine her authority in a “man’s world”. Ms. Khokholva worked with the woman to slowly integrate additions of femininity each week, such as neutral silk blouses, blue instead of a black base suit and light natural makeup. The woman still preferred pants to skirts, but near the end of their work, she decided to add red lipstick, which represented “woman power”. Ms. Khokhlova gushes as she describes that her client transformed and was promoted to a high-ranking position with a well-known bank. Ms. Yu’s success story is about a woman executive and world class Ironman triathlete, who has competed in the World Championships in Kona for several years. This woman had a “fabulous figure but an oversized and dated wardrobe” with hair she just threw into a ponytail after a workout. Ms. Yu’s advice to her client was to buy clothes that “fit” to tastefully accentuate the body she Experts #3 2015 Experts zest MAG Fashion can be used to craft their message in a more powerful way rather than just be a choice of ease or convenience. “Red Dress in a Sea of Blue Suits” to be continued on the next page 55 Fashion choices are an opportunity to exude confidence and power. There can be exceptions. Forbes describes German Chancellor Angela Merkel’s power suits as “frumpy” but that they demonstrate, “consistency and prudence, two qualities generally prized in German politics”.* For most women, this is not the message they are seeking to exude in the workplace. Woman are looking not to be thought of as “gender-neutral” but to be taken seriously both for their intellect and the nuance of ideas they bring to the business meeting. Women are seeking to be part of the forefront in business and it’s important to utilize femininity as an asset rather than a liability. Women are seeking to be part of the forefront in business and it’s important to utilize femininity as an asset rather than a liability. A transformation doesn’t have to be sudden or dramatic. Becoming your most confident self is a process and clothing is merely one element that can play a factor in boosting it. Women are stepping forward into their power in business while still maintaining their roles in motherhood, athletics and other outside interests. Fashion can be used to craft their message in a more powerful way rather than just be a choice of ease or convenience. I made a deliberate choice to wear my red dress to an intimate meeting where I knew I’d be one of 2 women and everyone else would be wearing a black suit. Even thought I had a few nerves, I was able to use the dress to project confidence, which made me embrace my power and enhanced what I needed to say. I don’t always get it right, but that time I finally had my Annie moment and was able to toss any nerves aside and bring out my very best. Whether it’s a lipstick, a powerful color or a pencil skirt, I hope everyone is inspired by how a simple change can make a powerful impact in confidence both inside and out. Power Dressing, How Women Politicians Use Fashion, www.forbes.com/pictures/edhe45ehm/angela-merkels-frumpy-power-suits/ © Photo by Ekaterina Khokhlova 56 FITTING IN OR FITTING OUT ? Experts #3 2015 Experts zest MAG Author: Carollyn Roeminja de Faria Country of Residence: Vietnam. Countries of work/business projects: Vietnam and the Netherlands. Current area of business: Business Coach, Trainer and Holistic Health Coach focusing on passion, mindset, holistic health and moving forward. Authenticity is a very general term and there are so many different explanations and meanings. From my point of view it has a lot to do with embracing and connecting with your unique self. Do you keep trying to fit in or can you fit out? Living in an expat community comes with different conversations and relationships. The first two questions people usually ask are: where are you from and what do you do? Well, actually they ask me where I am from and they ask my husband what he does. When I say I am a global citizen they often look at me like I am trying to be funny. The irony is that even here in Vietnam locals think I am a local, like in many other countries where I travel. When I was younger I had a strong feeling of belonging to a group and doing what I thought they expect. It feels very good to say that (okay, most of the time) I no longer have that feeling and my home is where my heart beats. I do not have to fit in but I can be fitting out. How does that work for me? Let me take you on a summary of my journey. 36 years ago I was born in Surinam. Now you must be thinking ‘Where is that?’ A small country at the top of South America. Surinam was and is a country rich in different cultures. My mothers’ ancestors come from Java Indonesia and my father is Portuguese and German. At the age of 3 we moved to the Netherlands and at the age of 26 I got married on the beautiful Nusa Dua beach Bali. I remember that was one of my biggest decisions to choose to fit out by listening to my intuition. Organizing my wedding, party and everything around it did not give me that feeling of joy. Obligations and pleasing others with different cultural backgrounds was how I started. As soon as my husband and I realized that, we changed to what we felt fits us best and that was to get married with full attention, connection and freedom. Coming to this decision was not so easy. I grew up with an Asian culture in a western country and that taught me a lot. My parents divorced when I was 7 and my brother was 10. From that moment on I became an expert in fitting in. My brother and I lived with my 57 mother for 7 years. My mother is a very caring and kind woman who has worked very hard in her life. She taught me to be respectful to others, especially when older than me. She also taught me to work as hard as I can. Respect was and is one of my personal values. What changed is my interpretation and understanding. Being respectful does not mean that you can not give your own opinion and that you have to do everything to please others. I was very good in pleasing others so that they would like me and I was accepted, but there was also a contradicting feeling. The feeling of belonging was very strong but it did not make me happy. This changed stepby-step in my relationship with my family, friends and work. Even the relationship with my mother changed, I love and respect her a lot but now I can tell her what my opinion is or that I disagree with her without any guilt. My mother now accepts that a lot better. Lucky me I am an adult now, because as a child she always scared me by saying she would throw me out of the house with all my clothes if I would ever talk back or be disrespectful to her. When I was a child I thought I wanted to be a lawyer or a CEO at a big bank. My dreams changed, from what others might expect or be impressed with, to living my own purpose. I learned a lot in my career at the bank about fitting in and fitting out. Starting as a young woman, who was also not born in the Netherlands, made me feel and think I was miles behind the rest. My attitude was very humble and I did not believe that I had my unique contribution. I worked very hard and was often the last one to go home. My first leadership position started when I was 25 years old. A recent research showed that in 2014 only 10% of the senior management roles in the Netherlands were women, so 90% men. In banking this is also still reality, the higher the position, the lesser women are to be found. I do believe women and then also female leaders can contribute and add to the corporate world. I had a few great coaches in my management development career at the bank. When I realized I was not 58 using all of me and my unique self because of fear, I slowly changed to the person I already was but did not show. I discovered I was and am very creative and started to share more of my ideas. I can easily connect with other people so in my interaction I am more and more myself instead of acting differently because it is driven by fears. Fears are what happen if you do not do or say what others do or say. My performance increased, not by working harder but by using myself and my potential. From authenticity comes purpose and from purpose comes passion. I love to coach and connect with new people. It is such a privilege if you are able to connect with different cultures. From authenticity comes purpose and from purpose comes passion. 3 years ago my husband and I decided to live and work in Vietnam with our 4-yearold daughter. This seemed like a very big change but not to me. When the opportunity came, my intuition said YESSSSS and we were determined. I always love to challenge myself but this was one of my biggest challenges and experiences with fitting out. It was very difficult for my family, friends and my colleagues to understand why I would go to a strange country. Why I would sell my house and quit my job, having a very good career and go for uncertainty. Giving up security is not easy for everybody and for years I thought security was very important to me. Our own house in the suburb of the city and a very good career at the bank. Even though I had different challenging management positions I worked for the same organization for 15 years. Different cultures are something I grew up with and now living and working abroad gives me more insight on how different we are. In my work as a coach I see differences in work culture that is connected to their way of living, education, religion and politics. The Netherlands is a very free country. Now you might be thinking of Amsterdam… Seriously, it is not so because of legalized prostitution and marijuana. In general, their education encourages to think for yourself and think of alternatives and possibilities. People also have freedom of speech. Communication is much more direct and open. When it comes to a child and parent, husband and wife, boss and employee the communication is more equal and direct. Vietnam is very different from that. Education in Vietnam is changing but I think still very much teaching and explaining in one way. Thinking for yourself and out of the box is not common. Communication on the workfloor is not that open and hierarchy is so important that this also does not contribute. Communication outside work can be very direct and open. For example, somebody can easily say that you are fat or very beautiful. That is different in the Netherlands where people still think what is appropriate to say on that level. A married working mother in Vietnam has a lot to do and organize by herself and not with the help of her husband. Also in traffic I see a big difference, not only because Vietnam is one big motorbike but also people are very patient in traffic when somebody is blocking the road and everybody has to wait. In the Netherlands you will hear people shouting, cursing and getting very aggressive. Experts #3 2015 Experts zest MAG There is so much more about the differences between these cultures and countries. And I am also lucky to get to know so many more. For me I can appreciate the beauty of each culture if I can be myself by not having to fit in but that I can fit out but always with respect for others. © Photo by Pavel Kiryukhantsev 59 Experts INTERVIEW WITH MELISA HADENHAM: A WOMAN IN BUSINESS #3 2015 one sibling my extended family is very large and we are very close, family is extremely important to me. Z.L.: Do you plan your career? What are your next goals? M.H.: I do, to an extent, but I chose to rather focus on taking advantage of all opportunities that come my way and developing myself personally. At the moment I am focused on achieving my goals in my current position, and I also plan to have a second child in the next two years. Z.L.: Why do you work? Respondent: Melisa Hadenham Country of residence: South Africa. Country/Countries of current work/business projects: South Africa and Africa. Current area of activity/business and position: Group HR Executive, custodian of Corporate HR framework for the Mr Price Group Ltd, includes legal, risk, employee relations processes, policy and systems. Melisa has achieved her current post in a relatively short career span of 9 years, qualifying as an attorney and working her way up the ranks to an executive position. Interviewer: Zest Leaders Z.L.: What position do you have now and how long did it take to get there? What was your starting point? M.H.: Group HR Executive, 3 years my career progressions have been extremely fast. Z.L.: Are you satisfied now with your current position and career? What are the things you are ashamed to have done while getting to the top and what are those you are proud of? M.H.: I am currently satisfied with my position, longer term in my career I hope to move into 60 a Directorship. I would not say I am ashamed but I would say I regret being concerned about other people’s perceptions of me, and also find it necessary to be a harder negotiator when it comes to salary. I’ve learned and I’m continually learning not to be concerned about this, I’m extremely proud of where I have got to, especially as I am only 29 years old. Z.L.: What’s your origin? Please describe your background at large (family, social context etc.). M.H.: I come from a big, middle class South African Italian family. Although I only have M.H.: Because I love to be productive and I love working, as well as my job. Z.L.: Have you ever dreamt you were a man? M.H.: Yes I definitely have! Z.L.: Who is (are) the person(s) who influenced you most? What particular lessons did they give to you? M.H.: My mother taught me to be self-sufficient, this has been a key driver in my success throughout my life. Z.L.: Does gender really matter in business? M.H.: Definitely. I work in Retail, which is female dominated, so I would say I am at less of a disadvantage than women in other sectors. Women are well valued in my Company, however being a wife and mother definitely puts pressure, responsiblilty and to some extent limitations on me that male colleagues don’t have to deal with. Z.L.: Who is the most notable leader for you? Woman leader? In your perception, generally, do male and female leaders differ and how, if yes? M.H.: Sheryl Sandberg. Yes, in general I don’t think women have been as successful in leadership (not that they don’t have the ability to). Women seem to get too political and bitchy and often it is the “hard” women that get to the top. Often these women are over compensating for vulnerability or not feeling equal, so they feel they have to act in this way to level the playing field or stamp their authority. Males just seem to be more relaxed and unapologetic, without needing to be aggressive or defensive. Experts zest MAG Z.L.: What are the nightmares of being a leader and what are the advantages? M.H.: In my current role I am an Executive, I am not yet a business leader. I am hoping to grow into this. From what I have seen leadership is tricky, in that you can have good intentions, values and ethics, but if the organization you are in doesn’t allow you to be an ethical and authentic leader your personal choices can be compromised. Z.L.: Do you have family and kids? If yes, how do you manage to combine life and work? Who helps you? M.H.: Yes I have a baby girl. I manage and it is not without sacrifice but I wouldn’t change anything. I survive with lots of help from my mother, my domestic workers and a very hands-on husband. Z.L.: What’s your dream (if you can reveal it publicly of course)? M.H.: It’s quite simple I want to lead a happy life and provide as best I can for my daughter, and know that I am operating at the highest level possible in my work and adding value to the organisation I work in. I also have personal aspirations to develop children’s educational toys that will help children to challenge what they are taught in society in terms of gender stereotypes. If we can influence boys and girls from a younger age to embrace and normalize the fact that both men and women can equally be stay-at-home parents or CEOs of companies, we might live in a more equal society where all persons can be what they want to be and not what society expects them to be. 61 #3 2015 FIRST, YOU ARE A HUMAN Young Generation Young Generation zest MAG Author: Ekaterina Khokhlova Current area of activity/business: business consulting and coaching, corporate education, personal image consulting. Issuing editor of Zest Mag © Painting by Valeria Shadrina. Watercolor and pencil on paper It is customary to believe that youth is a bright and carefree time. All the roads in the world are ahead of you. If you are lucky, your family supports you one way or another. Chains of obligations are minimal. What are other stereotypes related to this subject? That just during this time you can find yourself. That those people near you would be your true friends for the rest of your life. That there will never be more opportunities than now. That you are at the peak of your powers and health. That “life experience” and failures accompanying it have not yet killed your trust in the bright future… The whole picture is painted for you by the elders surrounding you in tender-and-nostalgic colors, and is even more brightened up by the sheen of simplifications and viscous acrylic social expectations. And you believe, you strain to the stars, and suddenly it turns out that a lot of things are not destined for you. Why? The answer is simple: you are a girl. Of course they would tell you there are some high-ranking female executives, but very few of them are happy. There are female athletes, but many of them cannot give birth after all. There are female scientists, but practi62 cally all of them are unhappy in their love life. There are tons of gender-related scary stories. Nearly everybody separates personal happiness and professional self-realization as mutually exclusive things. At the beginning it is very difficult to activate critical thinking, detect logical mistakes and realize that, in most cases, there are no universally consistent patterns, but individual cases and a chain of made choices are really important. “I am a human being in the first place, and a woman in the second” is a simple thought, but the journey to this statement is long and thorny. This idea by itself does not have a metallic aftertaste of radical feminism, which often celebrates androgynism and, de-facto, positive discrimination. There is also no denial of gender existence: there are both males and females who compose a wider category, i.e. people. This idea is about a common ground which representatives of opposite genders possess for a start of a constructive dialogue. What does a human being want? Happiness, development, understanding. Does a view- point on these notions differ between men and women? In case of certain personalities, for sure. But one can come across soul mates as well. Regularities and frequency of opinions are approximately similar inside any group. Today I speak for my generation: several years ago we graduated from universities (many of us even have several academic degrees in several fields), we obtained the initial work experience, established a certain life course, maybe temporary, because we are absolutely unable to sit still. In my closest circle there are many active and efficient young women. They live in various countries on different continents, work in a variety of fields in every possible format, some of them already have kids, others have no plans to settle at all. My role models possess a lively mind, speak fluently a couple of foreign languages, read a lot, travel (yes, even with toddlers!), are actively and seriously involved in sports, have a critical pursy attitude towards categorical judgements on anything and everything. A concept of “work and life balance” is already practically outdated for them: they learn to embed one into the other and not to perceive office life and business trips as drudgery. Objectively speaking potential variability of our lifestyles is much higher then that of our mothers and grandmothers. Some people might still disapprove and call us “squirts” (a mild option), but we are supported by legislation in many countries, by programs of the UN and other international pro-women organizations. Even certain language norms have been changing towards greater gender neutrality. And, most importantly, those of us who have realized it learn to line up their lives relying on their own system of values, goals and objectives , with a respect to the surrounding society but without an open surrender of personal interests for the sake of those tacit norms which cannot pass a test of questions “What for?”, “Why?” and “Who needs it?”. We have our own battles: a fashionable concept of “having-it-all”, finding a way between the overdone femininity and androgynity, juggling priorities of a career and a tradition63 al family model. Until now even in the leading countries we are paid less than our male colleagues for the same job on average. When we become mothers this gap gets even greater (according to the data of the International Labor Organization). At early career stages the attempts to impose on us general assistance duties such as making coffee, keeping minutes of meetings, running other minor errands although they are not part of our jobs are much more often/likely. Well, new opportunities come with new challenges. About a couple of decades ago nobody even questioned the situation, and today we are not even shocked by such “unfairness”, we simply fight it step by step by demonstrating high professional results, accumulating fat amounts on bank accounts, skillfully juggling various duties. At the same time we don’t forget to buy ourselves beautiful things. Lately a lot has been said that less attention should be paid to gender (in)equality is- sues. These very discussions already imply a thought that certain people are “more equal than others”. I would rather agree. Why? Because among my friends there are those who feel very comfortable playing the socalled “traditional woman’s role”, who “don’t want to decide anything, but just want a new dress” and their male companions accept such state of things. But the very fact of simultaneous social existence of young ambitious ladies and “housewives” is the indicator of the existence of choice, isn’t it? A great hazard is hidden in not imposing, even in friendly conversations, your understanding of “female/ male/human behavior” on those who just happened to be around. Actions and achievements are always more expressive than a cheap talk... When I finish writing this article I will open my planner and start reviewing my plans for the current year: a lot of them are related to professional self-realization. And there is not a single line in it with a doubt that something might not happen only because I am a girl. HOW TO GIVE BIRTH TO AN IDEA THE RIGHT WAY? Young Generation #3 2015 Young Generation zest MAG Author: Julia Moshinova Zest Leaders consultant There is only one disaster for a person… when an idea overtakes him, which does not have any influence on a real life or distracts him from work. Johann Wolfgang von Goethe © Photo by Pavel Kiryukhantsev 64 We know that the world (no matter be it real or dreamy) lives by its laws. And if somebody breaks these laws, players suffer and lose their health, and if they obey them they are rewarded. When a person plans to implement any idea his success depends, among other things, on his knowledge and following of the fundamental laws. Such person has to make a decision on the implementation of his own idea and faces a difficult choice. If he decides to go for it, then to do it he will need confidence, intelligence, braveness and many other things… But this lies on the surface of our knowledge about people, particularly if the idea is related to the establishment of a business. But let’s dig deeper to learn what powers help a person in taking this decision. 65 ARCHETYPES OF CREATOR AND MOTHER We will apply the archetypic* methodology of “fairy-tale therapy”. When an idea is born archetypes of Creator and Mother prevail. Creator archetype is a source of vigorous masculine power. This power strives to actively and powerfully transform the surrounding reality, to improve, modify and impregnate. A person lead by the masculine power of Creator can’t sit still, he constantly has to do something, create and invent new things. He would overcome all the obstacles, even so substantial as his own inertia and laziness, as well as a lack of basic resources. Mother archetype is a source of extraordinary feminine power. The applications of this power are internal transformations, improvement of life and relationship quality. Feminine power brings unique irrational emotions of love and satisfaction, which are important in 7 STAGES OF IDEA’S BIRTH UNDER THE MOTHER ARCHETYPE Young Generation #3 2015 Young Generation zest MAG the context of ideas implementation. It creates the environment, feeds and raises. A person (no matter a man or a woman) in whom the Creator archetype is vividly and positively represented is a generator of various ideas. They do not have difficult challenges, they would always see several solutions. Let’s name a person in whom the Creator archetype is vividly represented, a Carrier of Semen (male principle). However in order for the semen to bear fruits it should be protected and grown (female principle). Implementation of a business idea will be successful if its creator harmonizes the powers of the Creator archetype and the strength of the Mother archetype. It is not enough to formulate an idea (Creator archetype’s work), it is necessary to “give birth” to it, i.e. to implement (Mother archetype’s function). Archetypes are universal collective unconscious patterns (models) or motives brought up by the collective unconscious which make main contents of legends and fairy tales, mythologies and religions. 1st stage — “Symbolic selection” 2nd stage — “Symbolic fertilization” In the first place one should select the most germinative and fruitful idea from the whole range of ideas. To do so one should know what sprouts various seeds can produce. An irrational feeling of assurance that we move in the right direction. “I know WHAT should be done, we assure ourselves. May be I don’t know HOW to do it yet, but I sure know WHAT to do”. Here the idea transforms into a CONCEPTION, and enthusiasm, excitement emerge, we are overwhelmed by a strong desire to act. The most important in the selection of ideas In choosing the basis for your undertaking it is necessary to project how important your ideas will be in your life and in the lives of other people. Booby trap in ideas’ selection To select a wrong idea, to procrastinate the selection, not to select any idea. The most important in the selection of ideas Excitement caused by the choice of idea and the anticipation of the future result. It is important to listen to yourself and let your fantasy fly dreaming about how it could happen. Booby trap in ideas’ selection Not to let the idea live, not to proceed with its development, become impregnated with a destructive idea. In order to implement one’s idea it is necessary to pass 7 stages of idea’s birth under the Mother archetype 66 67 3rd stage — “Symbolic detention” 4th stage — “Symbolic carrying” 5th stage — “Symbolic birth” 6th stage — “Symbolic escort” The conception is good, but vulnerable. Doubts, competition, lack of preconditions and resources can make us postpone the implementation of the conception indefinitely. By all means don’t let it happen! In order to carry a baby a woman needs health, protection and faith. The same way each of us needs a favorable environment to implement what we have conceived. At this stage we actively and purposefully create the conditions for the implementation of the idea. This stage is associated with the result of our activity, as well as with our ability to accomplish the undertaking, i.e. to give a “symbolic birth”. To be fair, it is worth mentioning that there are women who are afraid of delivery. However a woman may not fail to give birth out of fear, whereas “glitches” happen with our ideas. How to overcome them? Only by an action! Symbolic escort follows the birth. Female animals let their calves “ail on their own” only after they are taught all the necessary things. Such definitions as “author’s supervision of the project” and “technical supervision and support” are part of the sixth stage of the Mother archetype. The most important in the selection of ideas The conception of your idea should be detained and reinforced. Fall in love with it! The concept may be shared only with reliable and trusted people. Booby trap in ideas’ selection Depreciation of your idea, deficit of energy to detain the idea, and meetings (discussing the idea) with “knockers”, who test author’s determination and can both destroy the conception and add up a “sober view”. A risk to get infected with doubts in success. 68 The most important in the selection of ideas Assessment of cost and time, correct allocation of all the available resources, as well as trust in the success, confidence that the idea will be implemented with a positive result. Booby trap in ideas’ selection Acceleration of the stage (desire to accomplish it fast and at a minimum cost), failure to estimate the required resources. The most important in the selection of ideas Just do it! No matter what, go to the very end. It is desirable to stick to the schedule, because “post-mature” babies are not the healthiest ones. Booby trap in ideas’ selection “Not to give birth” = not to implement your idea and not to test it in practice; “to give birth prematurely” = to implement the idea earlier than it is ripe. Not to be happy with the birth of your idea, not to be self-thankful for the efforts. Young Generation #3 2015 Young Generation zest MAG The most important in the selection of ideas Everything we give birth to needs our patient support at least for some time: the undertaking should be put on its feet, taught how to be self-dependent and only after that we may expect that it will bring fruits. Booby trap in ideas’ selection Not to escort your idea, delegate it to somebody else right away (a “foundling” syndrome) hoping that your baby will be treated as their own one. 69 7th stage — “Symbolic release” This is a natural end of the stage when the Mother archetype was active. But “glitches” happen at the final stage as well. Well-known “symbiotic ties”, a desire to control the life of a grown-up child, excessive attachment to the results of your activities and a lot of other aspects. The ability to let go keeping a slim umbilical cord is “encoded” in the Mother archetype. Implemented ideas represent the best result of the final stage. And they surround us everywhere. The most important in the selection of ideas To be grateful to yourself and other people for the implementation of your idea. Booby trap in ideas’ selection Not to let your idea go, not to share it, use it only for yourself. Materials of the “Fairytales Therapy” were used by the author. You might ask how people successfully implement their ideas without knowing the stages of the Mother archetype? It means that the author of the idea naturally combines and applies the powers of Creator and Mother archetypes. Otherwise, if the author faces difficulties with idea implementation, it means that he does not possess enough energy and knowledge to cover the distance to the very end. It is necessary to analyze at which stage he gets “stuck” and work upon passing it. There are many ideas and projects which have not been impregnated, carried, born and will never be born. For instance, it may happen because the initiators of these ideas are always unhappy with a result, whereas obtaining any result over a certain time is what matters. All the born ideas, conceptions and feelings of a human being are worthless if they don’t strengthen their initiators life. This is the very reason why it is very important that the best ideas are implemented, so that we could be able to exchange our ideas, giving birth to the new ones and, eventually, become useful, because to a person (regardless of gender) a birth of an undertaking is not less important than a birth of a baby. All the born ideas, conceptions and feelings of a human being are worthless if they don’t strengthen their initiators life. 70 5 WAYS TO RUN BUSINESS LIKE A GIRL Young Generation #3 2015 Young Generation zest MAG Author: Renata Mokrova Country of residence: France. Countries of current work/business projects: France, Russia. Current area of activity/business: Marketing Manager assistant, Department of mass-market products marketing in ‘Givaudan’. Double-degree master of the universities: Higher School of Economics (Moscow) and ESCP Europe (Paris). In today’s world in most countries the image of ambitious, intellectual and successful businesswoman does not set people wondering and does not evoke silent exhibition of condemnation any more. In Western countries they have been tirelessly proclaiming gender equality in social, political and economic statuses. However, in this article I would like to avoid the subjects that are widely discussed in the world leading publications by famous researchers. I suggest having a look at this matter from the perspective of real, living, genuine women whom I have met in the business environment. And it will not be a chain of interviews. I would like to share the results of my own analysis conducted on the basis of my own observations. Despite my relatively young age I have an experience of working in eight Russian and West European business organizations. Besides, in the business world my professional occupation — marketing — is considered to be rather “female”, and most of my superiors were women. Thus, the key concept is: I would like to offer my readers several archetypes of successful women whom I have met in the business community. Please keep in mind that the author does not claim that the analysis is comprehensive. There is no universal model, one image which would describe a modern businesswoman. Each woman implements her own personal strategy based on her personal system of values and attitudes. Nevertheless, based on these driving forces certain 71 generalizations can be made which let me come to an idea of archetypes of successful businesswomen. These archetypes differ in three key criteria: attitude to/management of a business project, attitude to/management of subordinates, relationship/interaction with her manager. Archetypes may change or blend with time as they are directly connected with a personal stage of woman’s life. The revealed archetypes may appear and develop naturally and artificially, because sometimes design of your professional self and specific image take place at work. I believe that in West European countries professional and personal images fork more than in Russia. 1 Mother “Look, it’s my baby! I saw it eventually after 10 months of work!” (note: about a sample of packing for a consumer brand product) Female managers perceive their business project as a baby. They sincerely take care of its well-being, pay specific attention to all the details and functional aspects not trying to exhibit their merits to the management, but rather due to the acute sense of responsibility for the result of their efforts. For them it is important to be satisfied with their project while the opinion of others might be less significant. Similar attitude is observed in relation to the team of subordinates. Women may not express openly their care or affection, but they actually do watch the advance of their subordinates very attentively. They are capable to work overtime and make professional “sacrifices” for the sake of a project or a team. In case of success women of this archetype are sincerely happy and often are quick to share their happiness with others. Maternal instinct in business is expressed in transformation leadership, desire to understand her companion and have an open dialogue. 72 In relations to their superiors women of this archetype behave evenly and confidently, often equally, clearly formulate priorities of their projects and defend the interests of their team. Factors of success: sincere involvement, readiness to bear responsibility, take care and defend, aspiration for development. 2 A-student “I want my boss to see my 3 strong points: responsibility, speed and intelligence. I demonstrate him these features on every possible occasion”. To a great extent this archetype is predetermined by the attitude to studying at school or in college. For the women of this type project success is represented by a strict compliance with the established requirements and a positive feedback from their superiors. To “A-students”, recognition of their merits by the team and particularly by their superiors is important. They tend to build relationships with their colleagues easily and help them, if necessary. Spotless reputation matters to them, they endure professional failures rather painfully, asking colleagues for assistance is hard to them, because they perceive it as professional weakness. As a rule, these “A” women are characterized by a high level of duty performance, enthusiasm and optimistic attitude which makes them to be well received by their superiors. However, they can rarely enjoy fast career growth, because they lack the readiness to take risks, guts to take own decisions and freedom of creative thinking. Besides, bosses are very reluctant to let such employees leave their team. Factors of success: duty performance, optimism, sense of discipline. 3 Unisex / Explorer “For me it is important to create value in my professional field”. Representatives of this archetype are extraordinary experts whose expression of femininity is absolutely minimal. A researcher by nature, she is captivated by her professional occupation and practically never builds personal relationships in her working environment. She is equally good communicating with men and women in her team and does not have complications or conflicts with anybody. Due to the above, the team treats her evenly and positively, but she is not paid much attention to. She is a partner and reliable co-worker. Her project is the world which she wants to research and open for others. She is a doer aimed at the result. Factors of success: professional expertise, excellent work ethics, reliability. 4 Lioness “I set a target, and I strive towards it. Yes, my bar is set high, and I will clear this height”. A commanding, sometimes authoritarian woman, an ambitious conqueror, who knows what she wants very well and steadily climbs to reach her summit. As a rule, within a company her goal is to make a fast and successful career. She is used to always controlling the situation. Sometimes it restrains her team’s freedom and creativity. Some of her subordinates probably feel fear or anxiety when they present the results of their work. Women of this archetype value discipline and order and evaluate the result fairly. They rarely get attached emotionally or make friends with their colleagues. Her boss may see such a woman as a threat to his own career success, because she might replace him soon. Factors of success: self-confidence, ambition, readiness to act/braveness, stressresistance, calculated prediction. Young Generation #3 2015 Young Generation zest MAG 5 Modern Muse “When I attended an exhibition last weekend I got a fascinating idea about the new project! We can create something similar, amazing, bright… that nobody did ever before!” It is one of traditional female images — she inspires, creates, expands the borders of reality. This type of women is closely associated with the specifics of business and industry compared to those discussed above. Most often this type of women can be met in the fields of arts or cosmetics. They fall in love with their project and are in continuous search for project-oriented aspiration, no matter where they are. They are known for their uncommon and not always structured mind, but sometimes they would suggest remarkably interesting and promising ideas. This is what their bosses like about them. Female muses also bring easiness and harmony to a work team. They are capable of motivating their team naturally and practically effortlessly. It might be not easy to professionally report to women of this archetype, because they tend to change their ideas often and continuously search for something new. Besides, they are not always capable to clearly formulate a task for their team which may cause a failed result. However, they are generous in their gratitude if their team eventually obtains a perfect result. Factors of success: generation of ideas, creative freedom, empathy, orientation to creativity. 73 Boundaries of the modern business environment are being eroded. It becomes more diverse and cross-cultural. Today more and more researchers state that there is no need for women to copycat the male model of management. The key to success is to be yourself and find a personal comfortable and successful strategy gaining from your unique features. In such a way those natural female features that formed the basis for distinguishing these archetypes (care, diligence, emotional intelligence, higher stress-resistance and ability to inspire) may become necessary for efficient management in the future. ABOUT THE AUTHORS Pavel Kiryukhantsev Larisa Tsvetkova Thinker, artist, player, managing partner Zest Leaders Doctor of Psychology, professor of the social psychology department at St. Petersburg State University, prorector of biology, history, psychology and philosophy studies of St. Petersburg State University, Zest Leaders partner Myles Downey Coach, author of ‘Effective Coaching’, ‘Effective Modern Coaching’, ‘Enabling Genius’ (to be published in November, 2015), Zest Leaders partner Zest Global #3 2015 Young Generation zest MAG Ekaterina Khokhlova Issuing editor, aesthete, Zest Leaders consultant Steve Glendinning Elena Morozova Entrepreneur, aviator, coach, Zest Leaders partner Philologist and culturologist, the main constructive critic, photographer, co-editor of Zest Mag Sergey Volkov Julia Moshinova Hero of the Russian Federation, pilot-cosmonaut, cosmonaut instructor and tester of the 1st class © Painting by Pavel Kiryukhantsev. Oil on canvas 74 Social psychologist, fairy therapist, amateur photographer, positive activist, Zest Leaders consultant Elena Sidorenko Yanina Ledovaya Trainer, coach, author of 8 books and 15 businesstrainings programs and workshops, Zest Leaders partner Teacher, researcher, PR and international contacts specialist of the Faculty of Psycholofy of St. Petersburg State University 75 zest Zest Global MAG Julia Andronovskaya Melisa Hadenham Deputy director of staff and administration (staff recruitment and development), ‘SUEK’, Russia’s largest coal producer, expert in the Working group of the National Council on Professional Qualifications in applying professional standards to the professional education system Group HR Executive, custodian of Corporate HR framework for the Mr Price Group Ltd (South Africa), includes legal, risk, employee relations processes, policy and systems Natalia Fey Business trainer/coach specializing in cross-cultural interaction and enhancing the performance of multicultural teams, author of coaching projects in various countries Paul Vanderbroeck Chartered FCIPD, leadership expert specializing in the success of women leaders Carollyn Roeminja de Faria Business coach, trainer and holistic health coach focusing on passion, mindset, holistic health and moving forward Renata Mokrova Marketing Manager assistant, Department of mass-market products marketing in ‘Givaudan’. Double-degree master of the universities: Higher School of Economics (Moscow) and ESCP Europe (Paris) Anna Izmailova Camilla Beglan Executive coach, an Associate of Ashridge Business School in the UK 76 SSE Executive MBA, Ph.D. in Pedagogy, head of the marketing and sales department in Stockholm School of Economics in Russia Elizabeth C. McCourt Ksenia Sosnina Executive/Life Coach and Recruiter, Juris Doctorate (JD), Master of Fine Arts (MFA) in Writing President of ‘International Paper’ in Russia © Photos of cover by Pavel Kiryukhantsev
© Copyright 2026 Paperzz